We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
04/24/2024
"F0e5 out of balance loadRan diagnostics and found the spin basket wobbling was just replace in November.Took wash plate out found the hub stripped out , replaced with tsAnd tested agatation and spin with towel .Advised not to load on wash plate and when washing beech towel Not so many 4 with 4 hand towels. Cut back on load sizeCust also having issues with stainsOn clothing not coming out. Advised to spot treat and use soak cycle Then power wash cycle. ; used 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Crouse, NC 28033
Ryan S.
Job Details:
04/24/2024
"Customer complained timer broken. Confirmed complaint upon arrival. Replaced timer and knob per service pointer instructions, via ts. Reassembled unit and ran unit to test and verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model LAT2600AAE
Near West Hartford, CT 06119
Ruben C.
Job Details:
04/24/2024
Checked unit ran cycle normal unit is not leaking sink where water drains into is not going down fast enough and overflows charged serv charge
We serviced a
WHIRLPOOL WASHER.
Model WTW5105HC3
Near Cromwell, CT 06416
Chuck M.
Job Details:
04/24/2024
Customer complaint is that fabric softener was not dispensing. Ran diagnostics and found no error codes. Ran fabric softener valve and no water came out. Found hot water valve off with a small bucket underneath supply due to leak. Turned on hot water and fabric softener valve opens and fill.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS0
Near Manchester, CT 06040
Amanda R.
Job Details:
04/24/2024
Complaint that ice maker stop dispensing explained need to dump bucket every two weeks using crushed ice creates small pieces of ice and water that freeze and can clog ice bin the crisper drawers not closing all the way unit leaning forward leveled unit
We serviced a
GE WASHER
Model PFW950SPTDS
Near Millis, MA 02054
Aimee Z.
Job Details:
04/23/2024
Found wasnt draining and doesnt go into a spin. Motor turns on 2 rotation then shuts off.Needs new motor and the obstruction in between tubs
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Waterbury, CT 06706
Jimmy R.
Job Details:
04/23/2024
"Ran dryer and found unit heating and running but shutting off, ran diagnostics and checked errors found F3e2 open or shorted moisture sensor f2e1 stuck key checked moisture sensor in diagnostics and light turns off when moisture is touching bars checked harness and found ohming out and connections are good, checked j14 on cntrl for resistance to inlet thermistor and found reading 6.00 K ohms at about 100 degrees, checked outlet venting and found new and clear. All checks passed will replace console and main cntrl, parts tentative advised will call when in for return visit ; ordrng 1 W11525997 (Cntrl) and 1 W11419056 (Panel interface)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Agawam, MA 01001
Mike K.
Job Details:
04/23/2024
"Not drying, cs though not heating. Tested in timed dry and heating fine, found no airflow. Not clogged at outside of vent. Showed cs difference with vent valve n/off and explained vent needed to be cleared or replaced. Explained vent not covered under contract."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS2
Near Chicopee, MA 01020
Mike K.
Job Details:
04/23/2024
Mid spray arm has broken off of rack.; ordrng 1 W11545334 (Manifold)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belchertown, MA 01007
Mike K.
Job Details:
04/23/2024
"Wash motor not running, leaking at connection. Ordering sump assy and water valve.F9e1, F7e1, f10e2, f8e4, F8e1,Not draining, wash motor failure, vent wax motor, no water.Drain motor is functioning, per previous techline call the unit detects water through the wash motor, which has a failure and is not running. Slow drip at connection to my belt valve. Cs replaced hose and still has drip. With hard failure of wash motor did not call techline at this time.Ordering sump assy and inlet valve.Cs says the inlet hose does not shut off completely, will need to shut off house water.; ordrng 1 W11416362 (Sump assy) and 1 W11434044 (Inlet valve) and 1 2xtime (2x time)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Amherst, MA 01002
Mike K.
Job Details:
04/23/2024
"F7e6, f7e7 , motor open circuit and unable to reach target rpm errors in history, cleared. Ran self test. Humming sound nature of agitating or spinning.Found open capacitor. Truck stock was mispackaged, wrong capacitor in package, correctly labeled.Returning to office, 2nd worked fine. Passed self test and all operations normal.; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Amherst, MA 01002
Mike K.
Job Details:
04/23/2024
"Burnt out bake element, replaced and operating fine; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF366PXGN0
Near Enfield, CT 06082
Gary V.
Job Details:
04/23/2024
Cycled unit to temperature and didnt detect any kind of problems. All functions tested fine..
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Enfield, CT 06082
Gary V.
Job Details:
04/23/2024
"Inspected and found tub, hub, stripped, and was unable to remove the agitator quoted for repair and she will call."
We serviced a
SAMSUNG WASHER
Model WF45R6100A
Near Chicopee, MA 01013
Gary V.
Job Details:
04/23/2024
Inspected and found broken drain pump will submit estimate and call.; rqstng P&A on 1 DC97-20621A (Drain pump)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/23/2024
Complaint oven is displaying F1e1 will not do anything. Error codes in fault history found are F1e1 main control system failure f3e0 main oven sensor open f6e1 oven over temp when heating. I found fake element relay was stuck in on position causing oven to have runaway temperature. Unit will need main control board blower fan as blower fan. Also making a loud growling noise and temp sensor. ; ordrng 1 W11598119 (Blower) and 1 W11598120 (Thermistor) and 1 W11649136 (Control)
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/23/2024
Complaint screen goes light blue and will not display anything must unplug unit for a minute then unit may work fine for 1 some times 2 cycles. I found display failure user interface error occurring I replaced user interface tested operating everything is working fine as of now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/23/2024
Complaint water dripping down face of door not making ice either. I found water filter completely clogged. Customer removed filter two days ago and ice bin is completely full now. Icemaker is cycling and operating properly as of right now customer needs to level the flooring about a half an inch fridge leveling legs are raised as high as I can raise Them right now. no further issues found with refrigerator at this time. ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER and 1 WPW10300022 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chicopee, MA 01013
Gary V.
Job Details:
04/23/2024
"Inspected and found ice maker not working, replaced with new ice maker and tested fine.; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER , used 1 W11546935 () from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/23/2024
Approval number j1b0v71xpl2 tub hinge pin dropped unit will need tub hinges ui gasket and support. Unit leaking from the door from where the door has dropped due to tub pin no longer supporting hinge. customer to call our office as soon as parts come in into customer tub specifically the rest the parts we will be supplying. ; ordrng 1 WPW10681514 (Tub) and 1 W10909089 (Door seal) and 1 W10850371 (Door hinge brace) and 1 WP8534853 (Door hinge) and 1 WP8534854 (Hinge) and 1 W11302461 (Ui)
We serviced a
FRIGIDAIRE ICE MACHINE
Model FGHB2868TF2
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/23/2024
Complaint ice maker started making abnormal noise about a week ago then stoped making ice altogether. I found water is dispensing fine but will not fill in ice maker nor make a noise when energized. I found ice maker is stuck in twisted mode sideways slightly unit needs ice maker and water inlet valve assembly to fix. ; ordrng 1 242253002 (Valve assembly) and 1 243297613 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Springfield, MA 01107
Gary V.
Job Details:
04/23/2024
"2 year rent center. Inspected and found drain pump wire connector loose, reinstalled and tightened with zip tie, cycled and tested fine."
We serviced a
SAMSUNG DRYER
Model DVE45A6400V
Near Springfield, MA 01109
Gary V.
Job Details:
04/23/2024
"Inspected and found unit not heating and shutting off within 5 mins, found main acu faulting and not staying energized, measured properly voltage to unit, also found open heater circuit and inconsistent reading thru thermistor, will submit estimate and call.; rqstng P&A on 1 DC32-00007A (Thermistor) and 1 DC93-00154A (Heater) and 1 DC97-21429H (Main control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Easthampton, MA 01027
Mike K.
Job Details:
04/23/2024
"Unit making a lot more noise when washing then used to, banging. Not errors but in history.Ran diagnostic cycle can completed fine, no abnormal sounds, shakes, suspension tests good. Lower inspection all looks good, basket has considerable play in it. Agitator will not come out. Ordering basket, agitator, screw and hub.Explained to cs that basket will come directly to her, inspect and call us when comes and we will then schedule return.; ordrng 1 W10752187 (Screw - agitator) and 1 W11550891 (Agitator) and 1 W10752719 (Basket) and 1 W10324651 (Hub) and 1 W11454734 (Gear case assy)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Middlefield, CT 06455
Jeremy B.
Job Details:
04/23/2024
Installed new control and console. Preheated ton350 all checks ok.
We serviced a
BOSCH DISHWASHER
Model SHPM65W56N/11
Near Middletown, CT 06457
Jeremy B.
Job Details:
04/23/2024
Dishwasher giving E15 float switch tripped. Found a small amount of water at bottom by the leak sensor. Vacuumed out and tested couldnt find any leaks. Customer to use it and make sure its loaded properly. Water at 117 and using proper soap.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
04/23/2024
Part came in damaged need to reorder. ; ordrng 1 W11333076 (Control) and 1 Xtratime (Xtra time)
We serviced a
GE DISHWASHER
Model GFW650SPNIFS
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
04/23/2024
Installed new dispenser and tested found no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Windsor, CT 06095
Ruben C.
Job Details:
04/23/2024
Checked found unit is freezing food checked evap good frost on coils damper has been replaced ordering ui and control checked thermistor normal; rqstng P&A on 1 W11387387 (Ui) and 1 W11224256 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM3
Near Windsor, CT 06095
Ruben C.
Job Details:
04/23/2024
Checked unit found motor is stopping intermitently ordering main sump assembly ; ordrng 1 WPW10605058 (Sump assy)
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW6
Near Enfield, CT 06082
Ruben C.
Job Details:
04/23/2024
"Checked unit found unit is not advancing on certain cycles ordering timer; ordrng 1 WP8577356 (Timer), dspstn on spec-tagged invntry: 1 WP8318084 DOOR/LID SWITCH"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Simsbury, CT 06070
Ruben C.
Job Details:
04/23/2024
Replaced fabric dispenser tested operation normal ran diagnostics normal no leaks seen
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Bloomfield, CT 06002
Ruben C.
Job Details:
04/23/2024
Checked unit ran diagnostics had code for long fill cleared code ran self diagnostics normal draining normally tried several times drawing ok
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near West Hartford, CT 06107
Ruben C.
Job Details:
04/23/2024
This is a duplicate call
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rock Hill, SC 29730
Mitch H.
Job Details:
04/23/2024
"Tested and found noise coming from gear case grinding and making noise. Would need gear case, cam and hub. Quoted customer for repair and saved estimate. Customer is going to replace replace rather than repair. Collected for service call on cc"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Catawba, SC 29704
Mitch H.
Job Details:
04/23/2024
Tested and confirmed error code. Will need control and UI. Parts not yet in. Will install when parts arrive.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WRX986SIHV00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
04/23/2024
I replaced led lighting kit I tested operation all lights are working fine now.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Denver, NC 28037
Ryan S.
Job Details:
04/23/2024
"Customer complained unit not working, just clicks. Found ignitor bad. Ordering new ignitor WPW10324262. Scheduled return call for 4-30-24 am. ; ordrng 1 WPW10324262 (Ignitor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Denver, NC 28037
Ryan S.
Job Details:
04/23/2024
"Returned to install parts ordered. Installed new door inner w11684570, inverter board w11325604, microwave control w11325786, magnetron w11346197, arm slide w11214480, arm wpw10128850, and turntable motor w10911403. Verified all functions working on microwave and oven. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lincolnton, NC 28092
Ryan S.
Job Details:
04/23/2024
Customer complained unit not dispensing detergent. Found unit wont dispense detergent in service mode. Installed drawer and unit still not dispensing detergent. Ordering pump W11596130. Scheduled return call for 4-29-24 pm. ; ordrng 1 W11596130 (Pump)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB0A
Near Crouse, NC 28033
Ryan S.
Job Details:
04/23/2024
"Customer complained arm came off wont go back on . Found middle spray arm broken off rack. Ordering spray arm 5304506740,. Informed customer office will call when part comes in. ; ordrng 1 5304506740 (Arm)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kershaw, SC 29067
Jonathan J.
Job Details:
04/23/2024
I replaced control and ui touch control encoder. I tested operation by performing a quick wash customer stated washer was loud. I did not find any faults or abnormal noises with washer today. I checked suspension is fine Gearcase is fine as well. Noise concerns could have been due to improper loading or out of balance loading. Or control issue unit had
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, MA 01151
Gary V.
Job Details:
04/23/2024
"Inspected and found tub hub loose, tightened and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Springfield, MA 01151
Gary V.
Job Details:
04/23/2024
"Please send another tech, asked for sales receipt and customer saying she doesnt appreciate me being questioned.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Wilbraham, MA 01095
Gary V.
Job Details:
04/23/2024
"Inspected and found drain hose cracked, replaced with new hose and cycled, tested fine.; used 1 TJ78WDH (DRAIN HOSE 8'(COD ONLY)) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Bessemer City, NC 28016
Ryan S.
Job Details:
04/23/2024
"Retuned to install parts ordered. Installed Ui panel and control acu. Installed parts and ran sense dry and to,ed dry. Unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Cheshire, CT 06410
Jimmy R.
Job Details:
04/23/2024
Installed new door switch due to broken old checked all operations and unit is now turning lights on properly cooling is operating to specs
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV1
Near Prospect, CT 06712
Jimmy R.
Job Details:
04/23/2024
"Tested unit and found oven would not heat up on a bake cycle and infinite switch on right hand side would stay on high never cycle. Checked power to terminal block and unit is getting 240v and 120v on each leg checked Elements wile cycling on and no power to bake element, ohmed element and it is also bad,unit will need new cntrl,Element and right dual switch. Parts tentative p/a; ordrng 1 W10857622 (Infinite switch) and 1 W11536793 (Cntrl) and 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
04/23/2024
"Tested unit and found fridge section light module would not come on fully found left side of module leds out causing whole unit to not light up, Unit will need a new module to fix lighting issue. Checked over cooling and found left side door gasket ripped causing warm air to get into machine. Will order new module and gasket, parts tentative p/a ; ordrng 1 W11527432 (Led module) and 1 W10830274 (Door gasket)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
04/23/2024
"Checked over oven and found unit not heating up durning a bake and broil cycles, checked ignitor and found unit would light but shut down and beep over temp error. Checked oven sensor and found sensor wires broken off causing unit to not sense heating cycle, replaced sensor and unit is now heating and working to specs ; used 1 WPW10181986 (SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
04/23/2024
Customers complaint is washer not draining. Found wires broken at pump needs new harness. Quoted customer. They will call back within 7days and lay the balance.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near East Hartford, CT 06118
Jeremy B.
Job Details:
04/23/2024
"Washer making abnormal noise. Inspected underneath and found oil dripping from gearcase and sling it all over rotor, stator, clutch. Requesting autho on parts. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Clutch) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate)"
We serviced a
LG DISHWASHER
Model LDF5545BB
Near Millis, MA 02054
Aimee Z.
Job Details:
04/23/2024
"Cust stated stopped with water in it No error codesTested through DianosticsDidnt tripRan normal cycle tripped during wash, reset also trips when trying to use any load.Checked the door switches . Had continuityWould order door switches and main ContrlCust buying new"
We serviced a
GE DISHWASHER
Model GDT530PSP5SS5
Near Franklin, MA 02038
Aimee Z.
Job Details:
04/23/2024
Installed new pressure switch and ran Filled water and ranRan normal 80 min wash Ran for 10 mins. No H20Was popping up right as filled Cwa
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Marlborough, CT 06447
Jeremy B.
Job Details:
04/23/2024
Installed all new parts ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE
We serviced a
MAYTAG M/W OTR
Model MMMF6030PW00
Near Plymouth, CT 06786
Jimmy R.
Job Details:
04/23/2024
"Tested unit and found machine would not come on found no display, checked voltage to unit and 120v is present. Removed unit and checked fuse found faulty, replaced fuse and checked interlock switches and all connections for any issue found all working Normally, ran a cycle and unit is heating and working to factory specs ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bessemer City, NC 28016
Ryan S.
Job Details:
04/23/2024
Customer complained unit leaking. Found hose to dispenser was loose. Was able to attach hose so that unit now working properly without leaking. Verified proper operation. Customer complained about dent on side. Informed customer its out of 30 day warranty for that issue.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bessemer City, NC 28016
Ryan S.
Job Details:
04/23/2024
"Customer complained timer broken. Found timer knob Broken, Ordering W10857612 timer , WPW10711289 knob, per service pointer . Scheduled return cap for 4-29-24 am. ; ordrng 1 W10857612 (Timer) and 1 WPW10711289 (Knob)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Gastonia, NC 28052
Ryan S.
Job Details:
04/23/2024
"Customer complained of no heat. Found thermal cut off bad, replaced from ts. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, NC 28117
Robert A.
Job Details:
04/23/2024
"Cx complaint that the unit is not completing cycles. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and started a service cycle. The unit filled and drained but there was no wash action. After a few minute the wash action suddenly start as normal. I removed the front panel and checked the wire harness and control, all seemed well. I started a normal cycle, the wash action did not start again initially. The unit needs a new control board to resolve the issue. I quoted the cx for the repair. And collected the service call fee by CC."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Mooresville, NC 28117
Robert A.
Job Details:
04/23/2024
"Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. The compressor and fans are running fine. I checked the evap after about 15min of the unit running, the evap developed no frost pattern. The unit has a SS leak and needs a new evap and compressor. Im ordering the parts for the return visit.; ordrng 1 W11562258 (Evap) and 1 W11582579 (Compressor)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Indian Land, SC 29707
Mitch H.
Job Details:
04/23/2024
Removed top of cooktop. Found wiring harness to switches fused and broken. Not sending power to spark module. Needs switch harness. Quoted customer for repair. Customer approved repair. Ordering harness. Checked part availability. Advised customer that office will call to schedule when parts arrive. Collected full amount on cc.; ordrng 1 W11561439 (Harness)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/23/2024
Tested and entered diagnostics. Found F3E0 main sensor error and F1E1 control error. Ordering sensor and appliance manager. Checked part availability and scheduled return for 4/25 PM.; ordrng 1 W11598120 (Sensor) and 1 W11448962 (ACU)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/23/2024
Found broiler in 30 oven broken and right side burner igniters not working. Indicator lights not working. Ordering broiler assembly and switch harness. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11210530 (Broiler) and 1 W11320016 (Switch harness) and 1 2Xtime (2X time)
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/23/2024
"Disassembled dryer. Removed and replaced drum. Reassembled, tested, operating properly. No excessive gaps between drum and bulkheads."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Pineville, NC 28134
Mitch H.
Job Details:
04/23/2024
"Pulled oven from wall. Disassembled, removed and replaced interlock assembly. Reassembled, tested, microwave heating and operating properly. Reinstalled in wall, tested and, operating normally."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBS0
Near West Springfield, MA 01089
Mike K.
Job Details:
04/23/2024
"Complaint of unit not filling. Checked float and did not see obstruction, filled fine on normal cycle and on express. F6e4, F7e1 errors in history, float open and not heating errors. Ran diagnostic test fine. Cs to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Suffield, CT 06093
Mike K.
Job Details:
04/23/2024
"Ran for a day after last repair. Unit is doing same thing again, just worse. Open door lights blink, occasionally will run, but will be off for hours at a time.l, just clicking every second. Can hear it doing same thing with door closed, because something else is also trying to run when its a n for that second , pretty much a one second repeat. U/i is unresponsive and does same thing when disconnected from upper door harness, so independent of u/i. What I hear running is a damper motor, once in awhile it will run a little longer and can hear the damper run through cycle, but then just starts repeating again. Can disconnect everything but power from control and relay keeps clicking about every second.Same after unplugging/plugging in. 120vac coming to board measured at both black to white and black to red ( neutral through condenser fan and compressor.Called techline, had me just disconnect p9, and unit came on. Freezer evap fan will cause the issue. Checked fan and not blocked, evap fan issue.; ordrng 1 W10846539 (Evap fan motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Huntersville, NC 28078
Robert A.
Job Details:
04/23/2024
Cx complaint that the unit is making a banging sound while the unit runs. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I found the drain hose was positioned wrong causing it to bang against the wall. I secured the hose with a zip tie and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Huntersville, NC 28078
Robert A.
Job Details:
04/23/2024
Cx complaint that the timer is offset and not rotating. I inspected the unit to confirm the complaint. I found the timer was installed crooked on the last visit. I corrected the timer position and tested the unit for the cx. The unit is working as designed.
We serviced a
GE REFRIGERATOR
Model GSL25JFXLLB
Near Huntersville, NC 28078
Robert A.
Job Details:
04/23/2024
Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the damper door in the RC continually moves. The compressor or fans are not running. The crushed light blink synchronized with the damper door noise. A noise can be heard at the control board as well synced with the other noises. The lights are on inside the unit and the compressor and control are getting 123v. The unit needs new control boards to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 WR55X10968 (Control board) and 1 WR38X23216 (Dispenser trim) and 1 WR55X23210 (Dispenser control board) and 1 WR60X10215 (Damper assembly)
We serviced a
WHIRLPOOL DRYER
Model PDET910ATW
Near Enfield, CT 06082
Gary V.
Job Details:
04/23/2024
"Inspected and found drum rollers belt, and idler pulley worn out. Quoted and she will call."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Chicopee, MA 01013
Mike K.
Job Details:
04/19/2024
"Cs says bad odor while running, unit operated by fine, odor from sump assy. Best cleaning would be to try affresh, has tried some other cleaners.Checked chopper assy and good, cs cleaned while apart, service call only."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, MA 01108
Chris B.
Job Details:
04/19/2024
Replaced all parts and ran a diagnostic cycle and all tested normal. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL-UI
We serviced a
KENMORE WASHER
Model ="110.27872600"
Near Springfield, MA 01108
Chris B.
Job Details:
04/19/2024
Complaint that the unit is not washing properly. Found bad clutch and water valve to the hot side. Quoted parts and labor. Customer mentioned that they paid less for the machine then for the price to fix it. Collected trip fee.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Palmer, MA 01069
Chris B.
Job Details:
04/19/2024
"Complaint that the control panel is not responding on many of the buttons. Customer mentioned that at times the range would bring up the error code for no reason. Found number 3,6,9 not responding as it should. Replaced part and ran all cycles with no issues."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Stanley, NC 28164
Ryan S.
Job Details:
04/19/2024
"Installed valve, drawer and pump. Unit now pumping out detergent but unit is saying unit is low on detergent even when filled. Was saying empty before. Control bad also. Unit works now but keeps giving error to that detergent levels are low. Needs control W11621180, scheduled return call for 4-24-24 am ; ordrng 1 W11621180 (Control board)"
We serviced a
WHIRLPOOL OVEN
Model WEE745H0FS2
Near Springfield, MA 01119
Chris B.
Job Details:
04/19/2024
Complaint that the unit has a error code F9E0. Found rodent infestation. Unit cannot be serviced by this issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Springfield, MA 01119
Chris B.
Job Details:
04/19/2024
Complaint that the unit is not leveled. Found bad rollers and shelves. Will order all parts for a return visit. ; rqstng P&A on 1 WPW10304660 (Rollers Left) and 1 WPW10304659 (Roller Right) and 2 W11368751 (Drawer Holder)s and 2 W11449890 (Glass Top)s and 1 W11162446 (Drawer) and 3 W11188040 (Glass Shelf)s and 1 W11371713 (Shelf Holder)
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Stanley, NC 28164
Ryan S.
Job Details:
04/19/2024
Returned to install sliders. Installed both sliders. Verified proper fit and operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Ellington, CT 06029
Amanda R.
Job Details:
04/19/2024
Fill tube for ice maker frozen raised temp in both section two degrees went over not blocking damper in ff section explained if continues would need new control thawed line and manually filled ice maker
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Tolland, CT 06084
Amanda R.
Job Details:
04/19/2024
Since purchased one wheel assembly kept falling off lower rack attached new one
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS8
Near Tolland, CT 06084
Amanda R.
Job Details:
04/19/2024
Replaced parts tested heating normally ; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON
We serviced a
KITCHENAID VENTHOODS
Model UXB1170KYS
Near Stanley, NC 28164
Ryan S.
Job Details:
04/19/2024
"Customer complained of noise from vent hood. Unit was new build less than year old, had settlement statement of July 31-2023. Found noise coming from blower motor , blower motor had separate model number than vent hood that is on this ticket. . Motor was not in parts list for model number of vent hood is how I found out, then found model and serial number of blower motor on blower housing. . Called Randy changed model and serial to numbers on ticket to blower motor , ordering new motor due to noise coming from motor itself when on medium or high speed. Informed customer office will call when part comes in. ; ordrng 1 W11689027 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Denver, NC 28037
Ryan S.
Job Details:
04/19/2024
"Customer complained unit making noise. Gets worse from time to time. Turned on fans me baffle in service mode and hear noise, took out icemaker with fan and still heard noise. Noise coming from fan in freezer. Found fan and blade damaged causing Vibration. Ordering fan Blade WP67006337, and fan motor W11661931. Schedule return call for 4-24-24 am. ; ordrng 1 W11661931 (Fan motor) and 1 WP67006337 (Fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model BC20TW
Near East Windsor, CT 06088
Gary V.
Job Details:
04/19/2024
"Inspected and found evaporator leak, part shows NLA."
We serviced a
WHIRLPOOL RANGE
Model JDS9860CDB01
Near Tolland, CT 06084
Amanda R.
Job Details:
04/19/2024
Complaint twice oven didnt cook food in the right amount of time preheated oven to 500 heated up normally cycling normally door not closing good explained need to make sure door is closed quoted for hinges
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near South Windsor, CT 06074
Amanda R.
Job Details:
04/19/2024
Replaced wire harnesss preheated to 350
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Andover, CT 06232
Jeremy B.
Job Details:
04/19/2024
Not starting or allowing any button presses keeps displaying F6E1 tried unplugging and resetting with no luck needs new console and control. ; rqstng P&A on 1 W11410062 (Control) and 1 W11416458 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Manchester, CT 06042
Jeremy B.
Job Details:
04/19/2024
Installed new compressor and filter drier pulled vacuum then recharged with 53g of r600a please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5VHAXWY01
Near Chicopee, MA 01013
Mike K.
Job Details:
04/19/2024
"Cs has been getting water in rf section, found leaking reservoir. Quoted for reservoir/labor. Accepted. Collected in full; ordrng 1 WPW10276792 (Reservoir)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
04/19/2024
Customer complained unit not running. Found sump bad. Replaced from ts. Verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Gastonia, NC 28056
Ryan S.
Job Details:
04/19/2024
"Customer complained of no dry, heat. Found heater not coming on in diagnostics. Found on wire to element was connected but showing thermal damage. Find board not sending voltage when prompt. Ordering control, harness and element. (Control board W11672039, W11590537 harness, heater element W1153777 ) scheduled return call for 4-26-24 am. ; ordrng 1 W11672039 (Control board) and 1 W11590537 (Harness) and 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bolton, CT 06043
Amanda R.
Job Details:
04/19/2024
Replaced parts operation normal
We serviced a
JENN-AIR OVEN
Model JJW2730WS00
Near Suffield, CT 06078
Gary V.
Job Details:
04/19/2024
Installed new lower latch and tested fine.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
04/19/2024
"Customer complained unit wont run. Found customer was elderly and had issues pressing start button,showed her where to press it so that its easier for her, she read how to use it just had issues physically pressing button. Found no issues with Ui panel or button itself so didnt order parts. She was able to start unit no by the time I left. Verified proper operation."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
04/19/2024
Dishwasher randomly leaving water at bottom. Ran self test and found pump getting hot and stops running. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRS315SNHM01
Near South Windsor, CT 06074
Chuck M.
Job Details:
04/19/2024
Customer complaint is that refrigerator is not cooling in both sections. Inspected and found ice buildup on evaporator. Tested heater and it checked ok. Tested in diagnostics and heater is not receiving voltage from control. Ordered control. ; ordrng 1 W11190849 (contrl-box)
We serviced a
JENN-AIR RANGE
Model JDRP430HL01
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/19/2024
Tested and ran diagnostics. Found F8E0 low fan speed. Customer says he cycled breaker and error code hasnt come back but control knobs getting hot. Ordering blower and ACU.ACU is special order. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11248652 (Blower) and 1 W11335270 (Control)
We serviced a
WHIRLPOOL WASHER
Model LSQ9110PW0
Near Charlotte, NC 28277
Mitch H.
Job Details:
04/19/2024
"Found tub full of water on arrival. Used shop vacuum to remove water. Removed cabinet, removed and replaced drain pump. Reassembled, tested, washer now operating and draining properly."