Service History 148

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 09/03/2025

Installed new cooktop due to cracked old one tested unit and all operations are now working to specs

We serviced a

GE REFRIGERATOR

Model DFE28JSKGSS

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/03/2025

found the fan in fridge not working tagge at shop going back end of day.will pick part up .; ordrng 1 WR60X26866 (Evap fan)

We serviced a

JENNAIR DISHWASHER

Model JDPSS244LL2

Near Weddington, North Carolina 28104

Jonathan J.

Job Details: 09/03/2025

Complaint F8E4 unplugged dishwasher has not been used since calling for service. I found upon arrival I plugged in dishwasher pressed start no issues. Dishwasher ran through a quick wash cycle with no problems and no error. Codes displaying on user interface I suspect detergent is defective and suds Causing issue to occur. Cannot find any faults with dishwasher at this time customer to monitor for future issues and take video recording.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFXS25RYMS4

Near Matthews, North Carolina 28105

Jonathan J.

Job Details: 09/03/2025

"Complaint not making ice. I found waterline frozen over going to icemaker. Icemaker is cycling fine unit will need new waterline. Fill tube to icemaker and water inlet valve to repair. Heavy iron oxide on waterline, creating nucleation site allowing for flash freezing to occur. Customer declined repair today."

We serviced a

JENNAIR WALL OVEN

Model JJW3830IL00

Near Matthews, North Carolina 28105

Jonathan J.

Job Details: 09/03/2025

Complaint oven is in operable due to an F2E0 error code I found user interface has failed. Will need new user interface office to call when part comes in part is special order. ; ordrng 1 W11449114 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near Charlotte, North Carolina 28226

Jonathan J.

Job Details: 09/03/2025

"Complaint dryer is not doing anything not working at all. I found in-line fuse was open on blower housing found door switch was also broken not activating properly. Replaced parts, tested operations no further issues found with dryer at this time.; used 1 WPW10569603 (DOOR SWITCH), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 09/03/2025

Customer complained unit will not turn on. Checked power unit found L1 has 120 V L2 only has.31v unplugged unit and found same reading at outlet. Informed customer to call electrician to check breaker or wiring.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ04

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 09/03/2025

"Customer complained of frost and water buildup on top of freezer door gasket. Installed truck stock, gaskets under factory gasket to lift factory gasket per appliance fix live suggestion. Verified proper seal. Verified proper operation. ; used 2 W11159728 (GASKET) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 09/03/2025

Customer stated someone installed a new pump and hasnt heated since. Ran service diagnostics. All functions working. Verified heater working. Unit had shut off heater when old pump went out and had not been reset using service diagnostics. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 09/03/2025

Returned to install compressor evap and associated fittings. Charged 53gr600. Verified frost pattern starting. Verified proper operation. Informed customer to give 24hr for cooling. 48for ice.

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF705HPS05

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/03/2025

"Customer complained icemaker not working, replaced icemaker and issue still present. Found freezer 0?, ran test 44, found ice bin error . Found wire on freezer door damaged. Ordering freezer door, also ordering control board due to possible short from wire damage. Informed customer door will be delivered to home, call office when door comes in. Check for damage. ; ordrng 1 W11611331 (Dispenser) and 1 W11620204 (Control board), used 1 W10873791 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Glastonbury, Connecticut 06033

Andre

Job Details: 09/03/2025

Ck unit upon arrival customer stated certain load would be soak at end of cycle also unit would bang around. Check and found F0E5 error code also Check and found weak suspension. Replace suspension from truck stock and calibrate unit also inform customer any time unit is banging to pause unit a ; used 1 W11130362 (Suspension) from stock

We serviced a

THERMADOR REFRIGERATOR SXS

Model T30IF905SP

Near Charlotte, North Carolina 28209

Caleb

Job Details: 09/03/2025

"Cycled power, plunger now works fine."

We serviced a

WHIRLPOOL DISHWASHER

Model kdte204kps3

Near Charlotte, North Carolina 28211

Caleb

Job Details: 09/03/2025

"Customer was on work call, unable to communicate with return. Scheduled for Monday the 8th. Ui broken. Not front panel.; ordrng 1 W11622500 (Ui)"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01609

Glenn

Job Details: 09/03/2025

Found washer will not turn on. Tested outlet no power at outlet causing issue. I plugged the washer into another outlet and its working ran diagnostics cycle tested all ok. Instructed customer to needs the outlet repaired.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Worcester, Massachusetts 01602

Glenn

Job Details: 09/03/2025

Found tachometer and valve failure replaced parts Rand diagnostics cycle tested all ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/03/2025

Complaint not always dispensing ice properly. Found fill valve in freshfood section leaking slowly into ice maker its not closing completely and the ice maker is leaking into ice box freezing ice bin in place.order parts ; rqstng P&A on 1 W11548535 (Fill valve) and 1 W11692161 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS09

Near Charlotte, North Carolina 28270

Caleb

Job Details: 09/03/2025

Unit needs harness as well. Harness has bimetal. Ordered 1 harness and left fan motor with customer. ; ordrng 1 W11708428 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT138FZDW03

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 09/03/2025

Found ice ball on evap took photo134aAlso found a compressor was installed Needs evap and compressor leak in systemNeeds sealed system tech; ordrng 1 W10836706 (Evap) and 1 W10233960 (Compressor)

We serviced a

GE WALL OVEN DBL

Model CT9550SH1SS

Near Franklin, Massachusetts 02038

Lee

Job Details: 09/03/2025

"Customer states unit turns off on its ownConfirmed issue, found multiple error messages for user interface, confirmed needs replacement, wb56x23746 is no longer available."

We serviced a

GE REFRIGERATOR TM

Model GTE16DTHMRBB

Near Franklin, Massachusetts 02038

Lee

Job Details: 09/03/2025

"Customer states unit was making loud noise from freezer, unit has been unplugged.When I powered unit up found no noises, checked evaporator frost pattern is incomplete, which would cause ice buildup to eventually hit the fan motor, sent customer quote for sealed system repair, collected 129.; dspstn on spec-tagged invntry: 1 WR60X31522 EVAP FAN MOTOR"

We serviced a

KENMORE RANGE

Model ="790.74423810"

Near Wrentham, Massachusetts 02093

Lee

Job Details: 09/03/2025

"Customer states bake does not workConfirmed issue, found weak igniter, repalced and tested okay; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

THERMADOR REFRIGERATOR SXS

Model KBUDT4260AD02

Near Wrentham, Massachusetts 02093

Lee

Job Details: 09/03/2025

"Customer states unit has lost coolingConfirmed issue, found little to no frost on Evap, need to order parts for sealed system repair. Quoted customer, collected 129 service fee."

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061US

Near Franklin, Massachusetts 02038

Lee

Job Details: 09/03/2025

"Customer states they continue to get error message Oc Confirmed issue found break case assm and drain hose need replacement, customer will call if they wish to continue repair"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Easton, Massachusetts 02356

Aimee

Job Details: 09/03/2025

Installed new glass on lower door and clean up area and vacuum Where installing. Advised Cust to mop also

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Brockton, Massachusetts 02301

Aimee

Job Details: 09/03/2025

Installed ice maker with ice bin . Tested the cubes and crushed Also advised ice maker to fill with water complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/03/2025

Found brand new just installed the feed tube spray arm and manifold broken .Does fill water error for the micro switch .; ordrng 1 W11607104 (Manifold) and 1 WPW10498900 (Spray arm) and 1 WPW10498900 (Feed tube) and 1 WPW10195039 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/03/2025

Installed condensor and evap fan both running and started frost pattern

We serviced a

WHIRLPOOL DRYER TL

Model WED8127LC

Near Charlotte, North Carolina 28210

Caleb

Job Details: 09/03/2025

"Ui would stay active, door switch fine. Reset breaker. Unit checks fine."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near North Attleborough, Massachusetts 02760

Lee

Job Details: 09/03/2025

"Customer states unit does not cool, confirmed issue, found compressor is seized, replaced compressor, tested okay; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near North Attleborough, Massachusetts 02763

Lee

Job Details: 09/03/2025

"Customer states unit does not startConfirmed issue, found error message for wash motor failure,,need to order and replace. Quoted customer, she will call back if wanting to continue repair.W11460946 240.80"

We serviced a

MAYTAG WASHER TL

Model MVW6500MBK1

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/03/2025

"SR # 7742318217 washer has an F0E9 error code ran diagnostics. The washer works fine, but it will not spin out clothes of any size load call Tech Support. We calibrated the washer and it did not spin out. Came up with the same error code Tech Line replace control board.; ordrng 1 W11771769 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Glastonbury, Connecticut 06033

Andre

Job Details: 09/03/2025

SCode S153EBCk unit upon arrival and found drain pump running consistently install prescreen control and calibrate and run quick unit is now operating to manufacturers specs

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN406ESS00

Near Charlotte, North Carolina 28226

Jonathan J.

Job Details: 09/03/2025

"Replaced all previously ordered parts tested operations no further issues found at this time with refrigerator both evaporator core producing a full frost pattern upon departure. If customer calls back, use a UV black light as unit has ultraviolet filter dryer installed."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Matthews, North Carolina 28105

Caleb

Job Details: 09/03/2025

"Harness to drain pump ripped again. Replaced harness and control, no operation, put old control back on. Unit not tests fine."

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMS379BSS00

Near Charlotte, North Carolina 28277

Caleb

Job Details: 09/03/2025

Error F6E8. Unit needs new microwave control. Confirmed connection of harness between ui and appliance manager. Ordering harness due to harness being smashed between ui and control. ; ordrng 1 W10915648 (Control) and 1 W10317407 (Harness) and 1 W10448908 (Harness)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Dudley, Massachusetts 01571

Glenn

Job Details: 09/03/2025

"Complaint not spinning out clothes. Found long fill code tested valves they are ok, found drain hose to long and in the trap causing a washer to think its not filling. Customer instruction on proper drain hose length and installation."

We serviced a

MAYTAG WASHER FL

Model MFW7020RU0

Near Douglas, Massachusetts 01516

Glenn

Job Details: 09/03/2025

Washer drain pump failure will need to order parts ; ordrng 1 W11319789 (Drain pump)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 09/03/2025

"I am unable to removed gear case its seized. will need to order inner basket and outer tub to complete repair. These two parts will ship to the customer/customer to inspect the parts for damage prior to calling us to reschedule. I tried calling customer to let her know the situation I had to leave a voicemail so I also sent her a text. ; ordrng 1 W11178227 (Inner basket) and 1 W11219115 (Outer tub), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near York, South Carolina 29745

Mitch H.

Job Details: 09/03/2025

"Disassembled dryer. Removed and replaced drive motor, blower wheel and motor clips. Reassembled, tested. Dryer now operating properly and quietly."

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS20

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 09/03/2025

"Replaced inverter, control and magnetron and tested with cup of water, heated fine.In reinstalling unit right side would not go in flush. Tried repeatedly pulling out and repositioning power cable, but same. Finally noticed that screw holes lined up with it not in flush, it was never in fully ;)"

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS11

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 09/03/2025

"Unit is under 1yr wp warranty per service bench. Unit will not turn on, display blank, power at outlet. Verified 120vac at outlet. Found blown fuse on power board. Door micro switches each tested fine. Replaced fuse and heated cup of water for a minute fine.; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ18

Near York, South Carolina 29745

Mitch H.

Job Details: 09/03/2025

Removed drawers and shelf. Removed and replaced drawer mounts. Reassembled and reinstalled drawers and drawer top. All operating properly.

We serviced a

MAYTAG REFRIGERATOR FBD

Model MRFF4136RZ00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/03/2025

Removed and replaced freezer LED module. All lights now operating properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Baxter Village, South Carolina 29708

Mitch H.

Job Details: 09/03/2025

"Removed and replaced lower seal and gasket. Reassembled door. Started wash cycle, allowed to fill and begin cycle. Checked and no leaks. Operating properly."

We serviced a

MAYTAG WAHSER TL

Model MVW7232HW3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 09/03/2025

Checked and found leak coming from inlet valve housing. Causing water to run down inside rear of cabinet. Ordering inlet assembly. Checked part availability and scheduled return for 9/8 PM ; ordrng 1 W11614513 (Inlet assembly)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/03/2025

"Tested and confirmed issue with idler squealing. Quoted customer to install dryer repair kit. Customer approved. Disassembled dryer, replaced all items in kit. Rollers, idler, and belt. Reassembled, tested. Dryer now operating properly and quietly. Collected for service on cc.; used 1 4392067 (Dryer repair kit) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 09/03/2025

"Confirmed issue. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly. Repair covered under S153EB."

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOEC5030LZ01

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/03/2025

"Customer complained turntable not working tray, not spinning. Upon arrival found turntable coupling/shifter is not in unit turntable is moving. Watering turntable coupling shifter schedule return call with customer.; ordrng 1 W11179756 (Turntable coupling)"

We serviced a

MAYTAG RANGE

Model KFEG500ESS6

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 09/03/2025

SR# 7742323719 customer instruction on range surface temperatures and safety limits tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 09/03/2025

Unit is under 1yr wp warranty per service bench. Unit in manual drain with F3e1 error in history. Replaced control and ran diagnostic cycle fine.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 09/03/2025

"Unit wont tumble, but heat comes on and stays on with door open, light turns on/ off with door switch cycled. Door catch broken. Heater operates even with motor disconnected.Blown thermal fuse and shorted heater. Also worn supportQuoted for heater, fuse, support, labor, door catch and labor. Denied. Collected for service call"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 09/03/2025

"Unit is under 1yr wp warranty per service bench. Complaint of oven not heating properly. Ran bake at 350, breaker tripped during preheat, element had turned red before breaker tripped. No access to breaker, Raquel did not have key and lock had no power so couldnt be bout code. Explained it could be a weak breaker as was not immediate. Tested at terminal and no pinched wires and no shorts to ground found. Advised to look into breaker and if still has issue to contact wp to set up a return call"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDEM01

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 09/03/2025

"Unit not defrosted on arrival, steamed clear evap cover.u/i panel was used in box, reordering u/I control as customer says it was not displayed by correctly intermittently.Reason for warm ff section was that the evap was clogged with ice stopping airflow. This could have been caused by a number of things, gaskets were torn which could have caused warm air draft, that alone could have caused issue. Evap fan, damper each could have caused issue if not working properly and have been replaced.Broken drawer also replaced.Office to contact cs when parts come in to schedule return ; ordrng 1 W10849460 (U/I control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/03/2025

"Inspected and found debris clogged in elbow of drain hose, cleared out debris and flushed unit, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDM01

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 09/03/2025

"Inspected and found item of food binding freezer door open, no charge on trip fee, we were out on this unit a month ago. Shes an elderly patient in the nursing home ."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 09/03/2025

"Inspected and found unit faulting on drain pump continues to run, pressure system fault, attempted running diagnostics but unit non functional. Will order part and call for return date.; ordrng 1 W11603810 (Main control)"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Wethersfield, Connecticut 06109

Andre

Job Details: 09/03/2025

"Ck unit upon arrival and found clicking coming from actuator. Remove and install actuator from truck stock and calibrate unit, ran cycle and unit is now operating to manufacturers specs ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQC7836RZ00

Near Simsbury, Connecticut 06092

Gary V.

Job Details: 09/03/2025

"Installed new water box and installed perma gum insulation to quiet down the water flow noise, cycled multiple times and tested fine now.; used 1 212643 (SEALER-GUM) from stock"

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Canton, Connecticut 06019

Gary V.

Job Details: 09/03/2025

Inspected and found open 20a fuse at power supply board and unit needs new door latch assy kit. Will order parts and return.; ordrng 1 W11685626 (Door latch kit) and 1 W11677637 (Fuse)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Canton, Connecticut 06019

Gary V.

Job Details: 09/03/2025

Installed new actuator and cycled thru diagnostics and tested fine.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS02

Near West Hartford, Connecticut 06107

Andre

Job Details: 09/03/2025

Ck unit upon arrival and found lights in freezer and refrigerator ceiling out. Some lights was already replace. Install remain lights unit now operating to manufacturers specs

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Wethersfield, Connecticut 06109

Andre

Job Details: 09/03/2025

Ck unit upon arrival and adjust front right burner flames. Found front left burner not adjusting and lining up order burner valve for repair ; ordrng 1 W11109973 (Valve burner front left)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Hartford, Connecticut 06106

Andre

Job Details: 09/03/2025

Ck unit upon arrival and found when pushing user interface power icon found no response. Remove interface and found display push out of place due to being pushing wit excessive force. Fix issue and inform customer and unit is now operating to manufacturers specs

We serviced a

JENN-AIR WALL OVEN DBL

Model JJW2827LL01

Near Ellington, Connecticut 06029

Chris B.

Job Details: 09/03/2025

"Complaint that the wall oven has an error code that keeps coming up. Ran oven and found error code F6E9. Bad communication from ACU to control board. Customer mentioned that the oven was very difficult to install and to remove. Mentioned to the customer that the unit must be pulled out to get to the inside cavity to verify connections. Will order Control Touch Panel and both control. !!!Customer will find someone to remove the oven for techs to work on and will call the office.!!!; rqstng P&A on 1 W11453883 (Control Touch Panel) and 1 W11448962 (Control Board), ordrng 1 2xFrameJob (2x Frame Job)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Ellington, Connecticut 06029

Chris B.

Job Details: 09/03/2025

Complaint that the washer agitator has broken pieces. Found bad agitator and wash plate. Will order both parts for a return visit. 413-537-2689 Nicks# 860-299-4830.; ordrng 1 W11510461 (Wash Plate)

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS08

Near Monson, Massachusetts 01057

Chris B.

Job Details: 09/03/2025

Complaint that the microwave plastic piece melted and burnt the food. Tested unit out with a cup of water and all working normal. Will order seal and guide for a return visit. Customer asked for Chris to return due to dogs. Tried calling safety but poor signal didnt get through. ; ordrng 1 W11126541 (Guide Seal) and 1 W11421280 (Wave Guide)

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/03/2025

Customer complaint unit will not start upon arrival found long drain error. found broken wire harness to drain pump. Quoted repair for harness replacement. Customer denied repair collected trip fee.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 09/03/2025

"Tested washer and found unit leaking water traced water and found coming from tub top right side, found when unit would go into a rinse and spin it would not hold water back from under tub top. Added silicone to seal top this stopped water from leaking and unit is now running and operating to specs. Advised customer to just watch and make sure its ok if not give a call back and we might have to replace tub and tub top again due to not sealing correctly ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW4

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 09/03/2025

"Ran dryer and found unit would not dry tested voltage and 240v present 120v on each leg, tested air flow and found unit not blowing any air out of outside venting found vent blocked solid and full of water. Advised customer unit is now venting and causing long dry times unit will need venting replaced to run Correctly dryer is working properly"

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW0

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 09/03/2025

"Installed new main cntrl and found unit still wanting to drain checked pressure hose and found connection on tub side clued causing no reading to pressure sensor, Cleared out hose and unit is now running and operating to specs"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Bristol, Connecticut 06010

Andre

Job Details: 09/03/2025

"Ck unit and remove and install new parts thermal fuse,thermal cutoff,element and thermistor ran cycle and unit is now operational to manufacturers specs"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 09/03/2025

"Installed new main cntrl and calibrated unit, ran a wash and spin checking operations and unit is now working to specs"

We serviced a

MAYTAG WAHSER TL

Model MVWB880BW0

Near Charlotte, North Carolina 28277

Caleb

Job Details: 09/03/2025

"Unit need new control, control not allowing unit to shift from spin to agitate. When confirming in diagnostics unit shuts down and looses power. Control listed as no longer available. If control is and can be found unit will need also need motor and all components associated, Rotor,Stator, Gearcase etc. ; rqstng P&A on 1 W10522399 (Control)"

We serviced a

GE REFRIGERATOR

Model DFE28JSKGSS

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/03/2025

found the fan in fridge not working tagge at shop going back end of day.will pick part up .; ordrng 1 WR60X26866 (Evap fan)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC2

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/02/2025

"Inspected and found multiple problems, whining, noise, coming from gear case and rotor, and F8E6 fault, customer said washer was filling with water all on its own. Possibly faulty inlet valve or dispenser button, will order parts needed and call for return date.; ordrng 1 W11772562 (Main acu) and 1 W11449841 (Gearcase) and 1 W11260238 (Rotor) and 1 W11569112 (Dispenser) and 1 W11595805 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW03

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/02/2025

"Inspected and found compressor shutting down on overload, will order parts and call for return date.; ordrng 1 W11605926 (Compressor) and 1 876765 (Tubing kit) and 1 W11506635 (Stub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 09/02/2025

"Inspected and found ice bucket gear stripped out and module not illuminating, will order parts and call for return.; ordrng 1 W11527432 (Module) and 1 W11185686 (Ice bucket)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/02/2025

Checked and found dryer operating properly. Issue is with wall outlet. Outlet does not hold plug securely and plug is not making contact and failing out of outlet.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near New Britain, Connecticut 06052

Jimmy R.

Job Details: 09/02/2025

"Tested washer and found unit running drain pump when plugged in, ran diagnostics and found error F3e1 pressure system fault. Replaced control and recalibrated machine ran a wash cycle then a spin cycle finding unit now shutting down and operating to Specs"

We serviced a

WHIRLPOOL COOKTOP

Model WCGK7030PS00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/02/2025

Simmer flame too high . I found some flame already adjusted as low as it can go cannot be adjusted any lower even if valve was to be replaced still cannot be adjusted any lower.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/02/2025

Complaint will not balance no matter how large or small load is even empty. I found suspension rods have failed due to normal usage. I replaced suspension cleared f0e5 only code performed a control board calibration process no further issues found. All sounds are normal as of now. ; used 1 W11130362 (SUSPENSION) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS1

Near Berlin, Connecticut 06037

Jimmy R.

Job Details: 09/02/2025

"Tested unit and found oven would not heat up on a bake cycle unit would only get to 190 degrees, ran a bake cycle and found lower bake element not coming on found element broken. Replaced bake element and heated unit to 350 degrees, unit got to temp properly and is now working to specs ; used 1 W10779716 (ELEMENT) from stock"

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT311FFFZ02

Near Farmington, Connecticut 06085

Andre

Job Details: 09/02/2025

"Ck unit upon arrival and inform customer of air pressure. Also adjust legs to raise unit and now gravitational pull, pull unit close unit now operating to manufacturers specs"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Plymouth, Connecticut 06786

Andre

Job Details: 09/02/2025

Ck unit upon arrival and found F9E1 error code. Customer has unit on some sort of high rise lift look under unit and found harness to drain pump broken off. Replace harness with truck stock and calibrate unit and unit is now operating to manufacturers specs also unit already came with extra clip for drain harness from manufacturers specs ; used 1 W11643701 (Harness) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Wolcott, Connecticut 06716

Andre

Job Details: 09/02/2025

Ck unit upon arrival and remove and install water valve found excessive settlement build up in cold water valve. Install valve and valve now staying close while not in operation

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Charlotte, North Carolina 28209

Caleb

Job Details: 09/02/2025

"Door switch would engage but couldnt latch. Replaced door switch, tested unit and found that tub was spinning when it should be agitating. On further inspection found cam chewed up and unable to shift, replaced cam and tested unit again. Actuator was able to shift cam. Unit now tests fine.; used 1 W11670519 (DOOR LOCK), and 1 W10721967 (CAM KIT) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW3

Near Charlotte, North Carolina 28210

Caleb

Job Details: 09/02/2025

SR#7742304106. Customer states small black dots are being left on her whites. Customer has affresh tablets and runs a cleaning cycle. Documented with Techline and Techline advised to replace damper pads that are chewed up and to run a few cleaning cycles. Took multiple pics and provided customer with SR. ; ordrng 3 W11197416 (Damper pads.)s

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near York, South Carolina 29745

Mitch H.

Job Details: 09/02/2025

"On arrival, found no power cord on dryer. Customer had cord, found that cord had burn marks but ohms ok. Connected cord, plugged dryer in. Found no voltage going to dryer from outlet. Checked voltage at outlet, found only 120V on one leg of outlet. Could not test dryer any further. Advised customer that he needs to check outlet and dryer must have proper incoming voltage to operate."

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near York, South Carolina 29745

Mitch H.

Job Details: 09/02/2025

"Disassembled dryer. Removed and replaced drive motor and blower wheel. Reassembled, tested, dryer heating and operating properly."

We serviced a

SAMSUNG FREEZER

Model RF28T5001SR/AA

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/02/2025

Replaced freezer rail and door closing and sealing properly

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/02/2025

"After a power interruption unit will not tumble, turns on, starts and counts down but no tumbling or heating. Not getting voltage from m j9-1 motor relay on control board, 240 Volta at terminal and 120vac at j9-2. Checked other components, thermal fuse good, door switch working. Quoted for control/ labor. Accepted and paid in full via cc. Office to contact cs when parts come in to schedule return ; ordrng 1 W11782457 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/02/2025

"Unit is under 1yr wp warranty per service bench. Complaint of not making ice in upper icemaker and overflowing in bottom icemaker. Found bottom icemaker fill tube was sitting right on edge of flow cup, was able to reposition (new style fills from side wall). Top icemaker had very thin cubes in tray and a couple slices Similar in bin. Ran harvest vest cycle fine. Ran tube heater for 30s and ran a fill test, filled fine. Unplugged/plugged in to reset. Ran harvest cycle again and no errors in icemaker diagnostics. Cs to let unit run, any issue with bottom icemaker, would replace it icemaker and fill tube. If issues continue with upper icemaker would order heater, control and icemaker."

We serviced a

MAYTAG DRYER

Model MED7020RF0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/02/2025

Incoming voltage improper 92v red black should be 240vac. 7.2 v red to white should be 120s vac 123.6 black white proper that is why dryer turns on still and tumbles.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC3

Near Wolcott, Connecticut 06716

Andre

Job Details: 09/02/2025

Ck unit upon arrival and ran cycle found noise coming from unit remove drum and ran cycle with switch close and noise coming from motor order parts for repair ; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel)

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Waterbury, Connecticut 06704

Andre

Job Details: 09/02/2025

Ck unit upon arrival with help from jimmy pull stack unit out remove and install and cycle operation unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Charlotte, North Carolina 28202

Ryan S.

Job Details: 09/02/2025

"Found unit had very slight leak in access valve installed by previous company. Took off access valve avd brazed over hole. Vacuumed unit and filled 5.5oz r134. Verified unit starting frost pattern. Informed customer to give 24hr for cooling , 48 for ice."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 09/02/2025

Customer complained unit stopped heating then wont come on. Unplugged unit and plugged back in. Screen came on. Informed customer to connect to WiFi to update unit to fix issue. Found heater open short. Quoted repair. Replaced heater and ver proper operation. Collected via card. ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/02/2025

I replaced all previously ordered parts Tesla operations no further issues found evaporator producing a great frost pattern. Heater resistance is two ohms less than original.

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 09/02/2025

"Returned to install parts ordered, gearcase, agitator, stator, rotor, slider, clutch and outer tub. Ran test cycle and calibration. Verified proper operation."

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