We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/08/2025
Replaced fill tube per technical service pointer applied sealer gum as added security to prevent leakage. No leakage occurring no additional issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/08/2025
Replaced fill tube per technical service pointer applied sealer gum as added security to prevent leakage. No leakage occurring no additional issues found.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW0
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
09/08/2025
Complaint that the washer is not cycling through correctly. Found error codes F8E1 and F0E3. Found washer not filling up properly. To many tries to get the washer to run a quick cycle. Will need control.; ordrng 1 W11627517 (Control Board)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS04
Near Middlefield, Connecticut 06455
Jimmy R.
Job Details:
09/08/2025
"Tested unit and found both sections not cooling and blowing warm air, checked compressor by running diagnostics and step 40 found compressor not coming on. Tested voltage at cntrl to compressor relay and found no power checked 120 v at control connection and no power out of control, control faulty and needs to be replaced will order and return advised customer we would call when in due to out of stock ; ordrng 1 W11336586 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MED7020RF0
Near New Britain, Connecticut 06053
Jimmy R.
Job Details:
09/08/2025
"Ran dryer and could not duplicate noise customer advised me it was making a loud rattling noise coming from near venting, checked venting and removed drum finding blower wheel cracked and expanding making it hit around and become noisy. Replaced blower wheel and units is now running to specs ; used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near New Britain, Connecticut 06051
Jimmy R.
Job Details:
09/08/2025
"Replaced basket due to whole top half rusting out, ran a calibration and unit is working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near Worcester, Massachusetts 01604
Glenn
Job Details:
09/08/2025
pump damaged by clothing stuck in the pump instructed landlord on tenants overloading the washer replaced drain pump tested all OK informed customer of the 2.5% fee for using credit card. Customer paid over the phone. ; used 1 WPW10276397 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Worcester, Massachusetts 01607
Glenn
Job Details:
09/08/2025
Found washer control board will not respond is getting voltage and the green light is on but no operations. Will need to order part. We will call when the part arrives ; ordrng 1 W11629601 (Control board)
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Worcester, Massachusetts 01610
Glenn
Job Details:
09/08/2025
Call Tech Support washer is still starting without coins per Tech Support replace harness that goes from the control board to the selector switch. The only thing left that could cause the problem. ; ordrng 1 W11752208 (Harness) and 1 WPW10285518 (Switch)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Holden, Massachusetts 01520
Glenn
Job Details:
09/08/2025
Replaced open heating element tested all OK ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KEMS379BSS01
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/08/2025
"Checked and confirmed microwave not working. Attempts to start for a split second the stops. Pulled oven partially from wall. Removed covers, tested and found control clicks but drops out. Entered diagnostics, found F6E8 communication error. Checked power from UI to control on P26 connector. Found power from UI dropping out. Checked and found that UI is discontinued and NLA. Advised customer of situation. Collected for service call on ck# 5417."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ04
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
09/08/2025
Installed new handle and tested fine.
We serviced a
MAYTAG WASHER FL
Model MFW7020RF0
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
09/08/2025
Replaced part and unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
09/08/2025
"Installed new bucket and module, tested fine."
We serviced a
WHIRLPOOL WASHER FL
Model WFW6605MW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/08/2025
Arrived and found customer had electrician out per my suggestion during last visit and solved electrical supply problems. Customer ran washer multiple times since and unit has been working properly. All functions test normal at this time.
We serviced a
WHIRLPOOL WASHER TL
Model MVWB835DW3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/08/2025
"F2e1, f6e2. Inspected and found Ui panel faults and communication faults, quoted for new Ui panel and customer will call if wants to proceed with repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
09/08/2025
"Tested and ran diagnostics. Found F1E2 control error. Unplugged, removed and replaced control. Reassembled, plugged back in, tested. All operating properly.Called safety dept spoke Donna SR# 7742220302 advised her of findings and repair."
We serviced a
MAYTAG WAHSER TL
Model MVW7232HW3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/08/2025
"Disassembled, removed and replaced inlet assembly. Reassembled, reconnected water lines. Tested, all valves operating properly and no leaks found."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS03
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/08/2025
"Turned breaker off. Pulled oven partially from wall. Disassembled, removed and replaced control, console, and microwave ACU. Reassembled, turned breaker back on. Tested, all operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/08/2025
"Ticket had model and serial number for a dryer. This is a refrigerator. Updated information on ticket with correct model and serial number. Checked entitlement and updated information to match actual goods issue date.Checked and found unit had vibration noise coming from compressor compartment. Pulled refrigerator out, removed cover. Found noise coming from refrigeration tubing. Adjusted tubing to ensure it was not contacting any other tubing or any part of cabinet. No longer making noise. Reinstalled cover, put unit back in place. Operating properly and quietly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDBM00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/08/2025
"Concern is unit leaked, inspected and checked all water tubing, valves, dispenser, ice maker and filter and housing, did not detect any leaking from anywhere at this time. All functions test normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/08/2025
"Installed new control and panel, cycled and tested fine."
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/08/2025
"Replaced control and same with new control, no voltage from j9-1 tested motor, rechecked incoming voltage, verified connectivity to motor, door switch working, cycle starts and just counts down. Does not activate motor relay. Techline closed, verified with Randy at office all testing done previously. Everything checks same and when jumped j9-1 to j9-2 the motor runs. Agree that must be signal from u/I.. or lack off that does not turn on motor. Original control is in unit.Quoted for u/I board, and explained to cs it is either the u/I board not sending info or is damaged and damaging controls when installed, so a possibility of needing both board. The u/i is out of stock and office would have to contact when comes in to schedule return.Cs denied repair, as can not say if u/I took out new control returning as defective. Left message with JK to refund all but service call.; ordrng 1 W11413567 (U/i)"
We serviced a
MAYTAG RANGE
Model MFES6030RZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/08/2025
"Inspected and found door insulation not pushed in properly, took door apart and inserted properly, tested fine now."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC2
Near Somers, Connecticut 06071
Gary V.
Job Details:
09/08/2025
"Installed valve control gearcase dispenser rotor, cycled thru diagnostics and tested fine now."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near New Britain, Connecticut 06053
Jimmy R.
Job Details:
09/08/2025
"Tested unit and found washer had been going back and forth threw rinse and spin never completing a cycle, ran diagnostics and found error F5e1 lid switch fault, F0e5 off balance recalibrated unit and ran it threw a rinse finding unit completing and shutting down normally. Advised customer on canceling out cycle is off balance and pausing it to even the load. All operations are now working to specs"
We serviced a
WHIRLPOOL WALL OVEN DBL
Model Kode500ess20
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details:
09/08/2025
Complaint that the wall oven has en error codes F3E1. Tried resetting the system but still code was present. Found bad control boards. Quoted for parts and labor. Collected in full.; ordrng 1 W11598200 (Control Board Lower) and 1 W11448962 (Control Board Top) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Newington, Connecticut 06111
Andre
Job Details:
09/08/2025
Ck unit upon arrival per customer things in freezer was defrosting. Check and found fan motor running and evaporator fully frosted customer also already remove food from freezer department before arrival. Inform customer to properly diagnose temperature all food in freezer should not be remove. Customer will put back products in freezer and monitor unit
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Thomaston, Connecticut 06787
Andre
Job Details:
09/08/2025
Ck unit upon arrival and found F8E1 error code long fill error code. Ran manual test and found strong water pressure from hot valve and dripping pressure from cold valve. Check and found cold water valve strainer clogged with debris clean strainer and ran cold valve and pressure increases. Unit had stop mid cycle due to lack of water which would make it seem as if unit did not drain
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near Charlotte, North Carolina 28217
Caleb
Job Details:
09/08/2025
"Customer states that there is a vibration sound deriving from unit, she showed me a video and in the video she opened the fresh food door and the sound was slightly louder but continued to make the noise. I pulled the unit out and checked to make sure the compressor and condenser fan wasnt vibrating against the back panel. Also removed tags from both the power cord and water lines. I have seen these tags vibrate due to fluctuations in air flow from condenser fan. Evaporator fan was running fine with no issues. Also pushed against evaporator fan panel to check for vibrations agains fan, unable to locate source of sound and replicate sound at this time. If call back please order 1 kit W11750811. 1 evap fan WP2315549, Fan blade WP2169142, 1 W11645127 diffuser."
We serviced a
JENNAIR WALL OVEN
Model JJW2830IM00
Near Grafton, Massachusetts 01536
Glenn
Job Details:
09/05/2025
Found same error code F2E1 shorted control panel. Part has not arrived needs to be rescheduled. Upon return and part is installed check for other possible failures that may affect the control panel. ; O-emld tckt
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
09/05/2025
"Tested unit and found washer would power up but never start a wash cycle , ran diagnostics and found errors F7e9 locked rotor f7e8 drive module over temp checked motor and found rotor had fallen off and was not connected causing unit to not wash and start. Reconnected and added lock tight to stop from loosening up ran a wash and spin cycle finding all operations now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Waterbury, Connecticut 06702
Jimmy R.
Job Details:
09/05/2025
"Tested unit and found washer locked and not operating, checked errors and found F9e1long drain, F2e3 acu and ui mismatch tested drain due to unit full of water and found no power to drain pump tested power at main cntrl and no power coming out of cntrl for drain pump. Control faulty and needs to be replaced ; ordrng 1 W11740022 (Cntrl) and 1 W11675701 (Hmi cntrl) and 1 W11643701 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS3
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
09/05/2025
"Tested unit and found machine would only select one cycle and not allow any other cycles to operate, removed console and found faulty replaced and also replaced vent due to dripping. Ran unit threw a cycle and all selections are now working unit is now functioning to manufacture specs"
We serviced a
SAMSUNG RANGE
Model NV51R5511DG/AA
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
09/05/2025
Checked over unit and found lower oven would come on and operate normally then all of a sudden get a runaway temp and shut down erroring out c21 tested main cntrl and found lower oven relay for bake sticking on making unit over heat and error out oven would need a new control with is discontinued and model no longer available customer will but new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS08
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/05/2025
Installed new right side door gasket heated up gasket to create a good seal around cabinet. All operations now working to specs
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS01
Near Glocester, Rhode Island 02814
Lee
Job Details:
09/05/2025
"Customer states unit is stuck in demo modeRemoved unit from demo mode, tested okay"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW1
Near Granby, Connecticut 06060
Mike K.
Job Details:
09/05/2025
"Replaced control and same issue, replaced actuator and harness and unit working; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Johnston, Rhode Island 02919
Lee
Job Details:
09/05/2025
"Customer states clothes remain damp end of cycleConfirmed issue, unit does spin and drain okay but found some of the weep holes in basket not fully punched through, need to replace basket.; ordrng 1 W11172199 (basket)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/05/2025
"Returned to install new control board. Installed control. Ran normal wash, verified proper operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/05/2025
Customer complained unit wont wash. Found sump error and sump not running. Ordering sump due to no truck stock. Scheduled return call with customer. Keeping control for return call. ; ordrng 1 W11613479 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RZ00
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/05/2025
No water dispenser confirmed complaint found faulty valve. Replaced valve water now coming out very proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ05
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
09/05/2025
Returned to install fan assembly. Installed new fan assembly . Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Wethersfield, Connecticut 06109
Andre
Job Details:
09/05/2025
Sr#7742336750Ck unit upon arrival have customer sign waiver to pull unit out using slider. After pulling unit out unit install inverter order by previous service technician. After a few minutes found compressor not running remove inverter and check winding and found resistance reading is 18Ohm of resistance contact TechLine and inform TechLine of reading per TechLine unit compressor would need to be replace resistance reading is too High compressor is lockup ; ordrng 1 W11736670 (Compressor) and 1 W11109499 (Drier) and 1 W11506635 (Valve) and 1 R600A (R600A)
We serviced a
MAYTAG RANGE
Model MGS8800FZ2
Near East Granby, Connecticut 06026
Mike K.
Job Details:
09/05/2025
"Cs bought 4 months ago and searching for reciept, was a floor model manufactured in 2022. While he was looking checked unit. Start button does not work, verified button not responding.Cs called store and receipt being emailed over. Unit verified with n 1yr wp warranty per receipt. Took photo.Office to contact cs when parts come in to schedule return ; ordrng 1 W11049250 (Overlay switch)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRFF577KPS02
Near Windsor Locks, Connecticut 06096
Mike K.
Job Details:
09/05/2025
"Icemaker had stopped working for several days, and then started working again. Ran harvest test and operated fine. Fill test fine. Ice bin is full and cubes are good angle fill cubes. Reset unit unplugging/plugging in and ran harvest one more time fine"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ11
Near Holland, Massachusetts 01521
Chris B.
Job Details:
09/05/2025
Replaced all parts in unit working normal. Adjusted cooling settings.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
09/05/2025
Complaint that the washer would not stop draining. Found bad control board with error codes F3E1 and F1E1. Replaced board and unit running normal. Made sure pressure hose is adjusted and installed properly as seen in pic. Special Project S153EB customer was informed by Whirlpool that theres no fee involved.; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
09/05/2025
"Tested and found pump/motor not running. Ran diagnostics, found F4E3 error. Disassembled, removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks.; used 1 W11613479 (Sump assembly) from stock"
We serviced a
MAYTAG WAHSER TL
Model MVWB765FW3
Near York, South Carolina 29745
Mitch H.
Job Details:
09/05/2025
"Checked and ran diagnostics. Found F0E5 off balance error. Checked basket, found suspension weak. Disassembled, removed and replaced suspension kit. Ran control calibration, tested, operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/05/2025
Complete dispenser is not opening. Sometimes it will open sometimes it will not. Found dispenser damaged. reinstalled tested operations everything working fine. customer is having an over sudsing condition is using cascade tablets. I suspect customer has a bad batch of detergent.; used 1 W11412300 (DISPENSER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/05/2025
Tested and ran diagnostics. Found F1E2 control error and FAE2 vent error. Customer states that problem with drying is intermittent. Ordering control and vent. Checked part availability and scheduled return for 9/11 AM ; ordrng 1 W11672039 (Control) and 1 W11649995 (Vent)
We serviced a
MAYTAG WAHSER TL
Model MVWX655DW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/05/2025
"Disassembled, removed and replaced suspension kit, control and actuator. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly.; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW11
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/05/2025
"Complaint refrigerator top mount is not cooling at all in either zone. I found compressor had no refrigerant in system upon arrival. I pressure tested unit with 250 psi of nitrogen and sprayed unit down using soapy bubbles could not find a leak anywhere unit held pressure for over 20 minutes without dropping one psi put unit of vacuum unit held vacuum for over 15 minutes without leaking one psi from -28 psi. If unit is leaking, it would have to be from cabinetry liner as I spread condenser coil all fittings, all joints, everything down and could not find any leakage. Unit is cooling after replacing compressor filter dryer properly evaporator producing a full frost pattern going all the way down and all the way across that does not dissipate when touched ; used 1 W10898074 (COUP LOKPREP SEALANT), 1 W11504447 (COUPLER 5/1.8 NR MS00), 1 W11109499 (FILTER DRIER-TUBE R600a), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHW01
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/05/2025
Complaint intermittent freezing food in various areas. Replaced control tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near Coventry, Rhode Island 02816
Lee
Job Details:
09/05/2025
"Installed switch, tested okay; dspstn on spec-tagged invntry: 1 W11123941 SWITCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Coventry, Rhode Island 02816
Lee
Job Details:
09/05/2025
"Customer states unit does not wash dishes, fills and drainsConfirmed issue found error message 4-3 wash motor failure, replaced off truck stock, ran diagnostics cycle tested okay ; used 1 W11613480 (MOTOR/SUMP ASSY) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ6
Near Warwick, Rhode Island 02886
Lee
Job Details:
09/05/2025
"Installed parts, heated to 400 found proper operation"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Warwick, Rhode Island 02886
Lee
Job Details:
09/05/2025
"Special Project S153EBCustomer states unit continues to drainConfirmed issue, found error message 3-1, replaced control. Calibrated, tested okay."
We serviced a
AMANA DRYER
Model NED7200TW
Near Warwick, Rhode Island 02889
Lee
Job Details:
09/05/2025
"Customer states long dry timesConfirmed issue, unit failed vent test, can see build up inside of vent hose, explained to customer vent needs to be cleaned"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cranston, Rhode Island 02910
Lee
Job Details:
09/05/2025
"Customer states unit runs for 2 minutes then stops, found error message 9-2 drain pump failure, confirmed issue need to replace drain pump, control is on order, will replace as well.; ordrng 1 W11551760 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Mattapoisett, Massachusetts 02739
Aimee
Job Details:
09/05/2025
"Had a 56 error thirmister bad in ice maker no water in ice maker ran heater test didnt come on. Defrost the line to ice maker and replaced ice maker Needs heater ; ordrng 1 W11087201 (Heater), used 1 W11658802 (Ice maker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
09/05/2025
"Complaint not cooling properly in either zone unit intermittently will start to cool randomly ice cream as of right now, but green beans are frozen and everything else is frozen everything on the bottom shelf of the refrigerator is warm found evaporator fan motor has failed causing unit to not cool properly. I said all settings to recommended and factory settings after replacing evaporator fan motor verified full frost pattern on evaporator core with no further issues found.; used 1 WP2315539 (EVAP MOTOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
09/05/2025
"Complaint heard a loud bang with sparks coming from the back found breaker was tripped. I found power cord was not properly installed. Lugs were not properly tightened down, causing heat to occur on wiring leading to red wiring, grounding itself out to white wiring leading to an arc fault event occurring no further issues found with dryer at this time taped up harness the way the harness failed was completely repairable as the wiring was not broken. Call Safety Team file number. 7742305964"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Bedford, Massachusetts 02740
Aimee
Job Details:
09/05/2025
Cust not at house left message number provided an called office to leave message.Left mad at door and took photo.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Dartmouth, Massachusetts 02748
Aimee
Job Details:
09/05/2025
Cust stated ice stopped and the deli draw is warp left causing draw not to close Also needs new heater ice maker line is frozenInstalled new control damper ; ordrng 1 W11087201 (Heater) and 1 W11233912 (Slide)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Westport, Massachusetts 02790
Aimee
Job Details:
09/05/2025
Found Cust complaint not drying . Not using jet dry was emptyand uses a lot plastic dishes .Ran no error codes and heater is working .Gave some Cust education
We serviced a
WHIRLPOOL DISHWASHER
Model HDF330PGR3WW
Near Worcester, Massachusetts 01607
Glenn
Job Details:
09/05/2025
Found broken control panel caused by normal wear and tear and rusted lower rack will need to order control panel and lower dish rack ; rqstng P&A on 1 WD28X34744 (Lower Rack) and 1 WD34X28030 (Control panel)
We serviced a
MAYTAG RANGE
Model MFES4030RS0
Near Worcester, Massachusetts 01610
Glenn
Job Details:
09/05/2025
Installed control board tested all ok repair complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Cranston, Rhode Island 02905
Lee
Job Details:
09/05/2025
Installed parts tested okay; dspstn on spec-tagged invntry: 1 PT220 RANGE CORD 4' 3 WIRE
We serviced a
KITCHENAID RANGE
Model KSDG950ESS6
Near Rehoboth, Massachusetts 02769
Aimee
Job Details:
09/05/2025
"Parts installed and first time bake breaker tripped ,turned back on, tripped right away Called tech line and he did some testing with oven on and read amp through the black on power cord with everything Running fan and bake and lights . Amp were 16. Amps.Tech line now says to have the breaker replaced ."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AS4
Near Charlotte, North Carolina 28210
Caleb
Job Details:
09/05/2025
"Customer had no bulb in the unit. She stated that she had the neighbor attempt to replace it. Installed new bulb and found that control Is defective, unable to change light settings, provided quote for control."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Wethersfield, Connecticut 06109
Andre
Job Details:
09/05/2025
Ck unit upon arrival and plug unit in and found drain pump running consistently. Try calibrating but pump would not stop running. Install control and ran calibration and ran quick wash cycle and unit is operating to manufacturers specs sCode:S153EB
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near New Britain, Connecticut 06052
Andre
Job Details:
09/05/2025
Ck unit upon arrival and replace main control board for drain pump running consistently calibrate and unit and unit now operating to manufacturers specs also inform customer of the length of drain hose
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Britain, Connecticut 06053
Andre
Job Details:
09/05/2025
Ck unit upon arrival and ran diagnostic and found no error code inspect and ran a few test and found all test passes. Unit is operating to manufacturers specs
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW3430DP01
Near Farmington, Connecticut 06032
Andre
Job Details:
09/05/2025
F1E6F1E5SR#7742339066Ck unit upon arrival and found 2 error code. Contact TechLine and inform TechLine of situation. Pull unit out and check waveguide per TechLine. Found waveguide burnt per TechLine unit is none repairable inform customer unit is none repairable due to burnt waveguide. Had a difficult time getting unit back in place.
We serviced a
MAYTAG WAHSER TL
Model MVW6200KW1
Near Charlotte, North Carolina 28226
Caleb
Job Details:
09/05/2025
"Unit needed door strike and switch. After quoting price of repairs she stated not to fix it. House is a rental, she claimed her rental company will cover for new unit."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ. 00
Near Dighton, Massachusetts 02764
Aimee
Job Details:
09/05/2025
"Cust state the freezer is filled with frost and water valve is dripping Found the freezer ope 1/2 inch on left side freezer filled fluffy snow . Cleaned out all the frost and re adjusted the freezer draw.Needs water valve lines are in tight , flapper is closing Had find part in trible; ordrng 1 W11732307 (Water valve)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Farmington, Connecticut 06085
Andre
Job Details:
09/05/2025
"Ck unit upon arrival and remove and replace motor,harness,belt ,clutch, shield and capacitor calibrate and unit is now operating to manufacturers specs"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/05/2025
"Found vent smashed between unit and wall. Advised customer to make sure vent is open to prevent overheating on components. Replaced dryer kit, unit checks fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/05/2025
Found worn out cam causing no agitation or spin. Replaced part tested all OK calibrated washer.; used 1 W10721967 (CAM KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/05/2025
"Found inner door warped on dryer, causing it not to close properly and popping open during cycle. Will need to order the following parts. ; ordrng 1 WP695737 (Inner door) and 1 WP3389441 (Door latch) and 1 W10906683 (Door seal) and 1 WP8066056 (Rhythm door hinge)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/05/2025
"Customer complained unit sparked , flipped breaker..found terminal block damaged. Replaced terminal block. Customer is getting power chord /pigtail himself. Verified unit repaired but could not test. ; used 1 WPW10245259 (TERMINAL BLOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM04
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/05/2025
Customer complained unit is building up frost and freezer but was better than before. Unit is not running all the time upon arrival could not see the light through freezer door. We closed found unit slightly off level due to the floor showed customer however when I push up on the left side of the unit to make it higher. The door lift a little informed customer she will have to shim under left side of refrigerator for the slant of her floor. Which will cause freezer door to lift and prevent frosting.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/05/2025
Returned and installed new inner basket and gearcase. Ran calibration and auto test. Verified proper operation. .
We serviced a
KITCHENAID OVEN
Model KOEC530PSS01
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/05/2025
"Returned to install new ui panel and microwave acu control. Ran unit to test. Unit made a popping noise and cut off give F6 E8 again opened up unit. Found light to microwave now not coming on found blown fuse. Replaced fuse blue again. Found door switches. Need to be replaced ordering door switches fuse block, and fuse fuse had melted to fuse block and cracked fuse. Block schedule. Return call with customer.customer out of town next week. ; ordrng 1 W11188752 (Fuse) and 1 W11578578 (Interlock harness) and 1 W10245194 (Fuse block)"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
09/05/2025
Complaint that the dryer is not heating properly. Found bad air element. Quoted for parts and labor. Replaced part and unit heating normal. 1yr warranty on parts and labor. ; used 1 WP8544771 (ELEMENT) from stock
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Burrillville, Rhode Island 02830
Lee
Job Details:
09/05/2025
"Customer called back, still having drain issues, returning Friday am ; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHW01
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/05/2025
Complaint intermittent freezing food in various areas. Replaced control tested all ok
We serviced a
MAYTAG DRYER
Model SDG3606AWW
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/05/2025
"dryer would not ignite or heat T all. replaced faulty coils dryer now heats tested temperatures, They are exceeding 250?. This indicates a dryer vent is blocked. The dryer is fixed, but customer must call for dryer vent cleaning dryer will not operate properly.; used 1 279834 (COIL KIT) from stock"
We serviced a
MAYTAG WAHSER TL
Model MVW7230HW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/05/2025
Tested and ran diagnostics. Found F6E3 communication error. Would need main control. Quoted customer for repair and saved estimate. Customer is going to think about it and let us know. Collected for service call on ck#1437
We serviced a
MAYTAG RANGE
Model MER5765RAS
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/05/2025
Tested and found bake element bad. Quoted customer for replacement of element. Customer is going to decide between repair or replacement of range. Collected for service call on ck# 193
We serviced a
WHIRLPOOL WAHSER TL
Model WTW4955HW3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/05/2025
"On arrival, found washer unplugged. Plugged back in, drain pump immediately started. Was able to enter diagnostics. Found F1E1 control fault. Ordering control. Checked part availability and scheduled return for 9/10 PM ; ordrng 1 W11230135 (Control)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH73521CS-3
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
09/05/2025
Tested and found control board bad and light socket burnt. Ordering control and socket. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W10860347 (Control) and 1 WPW10210878 (Socket)
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/05/2025
"Checked and tested. Ran diagnostics, found F8E1 long fill error. Activated valves, found valves humming but no water coming into washer. Checked and ensured water was on and working from wall. Ordering valve assembly. Checked part availability and scheduled return for 9/11 AM.; ordrng 1 W11513255 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model WRX986SIHV00
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
09/05/2025
"Complaint refrigerator leaking from icemaker bin area icemaker itself just had to have flooring replaced spent over $40,000 on flooring due to the refrigerator flooding house out. Refrigerator has been in constant repair since purchasing lighting inside on the side of the refrigerator also not working anymore either. I found LED light module has failed. Im ordering controls module lights, icemaker, icemaker, defrost heater and water inlet valve.; ordrng 1 W10843055 (Control) and 1 W10830288 (Control) and 1 W11683243 (Led kit) and 1 WPW10341329 (Valve) and 1 W11087201 (Heater) and 1 W11658802 (Ice maker)"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS11
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/05/2025
"A complaint oven tripped the breaker every time power is supplied to oven immediately trips. I found complaint true. I found F11 error code after disconnecting bank element and I found was shorted to frame. Also lights and microwave not working but microwave is functional microwave. lights are non-serviceable to the customer . Ordering control element and light. No further issues found at this time with oven Broil 14.1 0L to ground convection 17.1 0L to ground bake 21.1, 22.21 to ground bake element shorted to ground ; ordrng 4 W10886919 (Light)s and 1 W11545804 (Element bake) and 1 W11179310 (Control)"
We serviced a
JENN-AIR ICEMAKER
Model JUIFN15HX01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/05/2025
"7741944990 documented with Whirlpool tech line extensively with temperature readings, and everything unit working as designed temperatures all within and below slightly below temperature ranch of what it is designed to operate at. per manufacture if we come back out for same complaint per manufacturer, we are required to charge customer for visit. Manufacturer also has a video. Zerr fan is working properly with proper airflow.. Whirlpool also has all temperature readings of cabinetry and condenser temperatures as well as picture showing the ice bin is completely full of ice."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/05/2025
"Informed customer of proper use and care, unit checks fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/05/2025
"Unit was functioning properly. Motor was making noise. Replaced sump. Unit checks fine, ; used 1 W11416362 (MOTOR/SUMP) from stock"