We serviced a
MAYTAG WASHER TL
Model mvw5430mw0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/19/2025
"Inspected and found inlet valve stuck open causing unit to fault and not proceed thru wash or rinse, will order new valve and return.; ordrng 1 W11513255 (Inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
02/19/2025
"Inspected and found drain system clogged with debris thru drain hoses, foreign debris not covered by service plan, quoted for drain hoses to be replaced, she will call if wants repaired."
We serviced a
WHIRLPOOL WASHER TL
Model MVW6500MW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
02/19/2025
"Inspected and found squeak noise coming from belt, replaced with new belt and cycled, tested fine. Purchase date dated 90 days from issue date.; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
02/19/2025
"Inspected and found door misaligned, and adjusted and tightened, cycled, tested fine."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS03
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
02/19/2025
"Inspected and found unit faulting on f6e1 for magnetron failure, per pointer both inverter and mag needs to be replaced, will submit estimate and call for return date.; rqstng P&A on 1 W11346197 (Magnetron) and 1 W11325604 (Inverter board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Charlotte, North Carolina 28202
Clinton
Job Details:
02/19/2025
Unit has 4 3 error unit need sump pump. Part was not delivered to me will need. Part was no delivered to me will need part ; schdld next appmnt for 2/27 THU PM
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28202
Clinton
Job Details:
02/19/2025
F1e1 error unit has a failed motor. Rest power to u it started u it motor would not turn unless started by had then would run. Unit has full light failed motor order motor and blower wheel; ordrng 1 W11327190 (Blower) and 1 W11234001 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ware, Massachusetts 01082
Chris B.
Job Details:
02/19/2025
Replaced all parts and ran calibration and diagnostic cycle. All running normal.
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FG4H2272UF
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
02/19/2025
Before replacing the UI found part that needed to be ordered with all parts in hand. Will order for approval.; rqstng P&A on 1 5304527898 (Overlay)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fort Mill, South Carolina 29715
Clinton
Job Details:
02/19/2025
Installed coupler and drier filter. Used nitrogen to leak test all joints and evaporator. No leaks detected anywhere. Psi to 250 nothing seen. Charged system to low side 6 psi high side 135. Leaving unit developed full frost pattern after full charged. Left compressor and evap with customer
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Auburn, Massachusetts 01501
Glenn
Job Details:
02/19/2025
Found faulty drain pump replaced part from truck stock tested all ok ; used 1 W11399437 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Charlotte, North Carolina 28278
Clinton
Job Details:
02/19/2025
The hinge I believe is worn out it causing the door to the frame to soon not allowing door to close properly Custer has to force it shut. The top latch also broke base on previous tech he installed ne latches I as well used truck stock latch ; ordrng 1 WPW10310366 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
02/19/2025
"Found broken harness replaced harness and added harness clip tested all ok ; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"
We serviced a
MAYTAG WASHER
Model MVWP585GW0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
02/19/2025
Complaint wash leaked and damaged ceiling below. I ran a wash cycle and a drain cycle no leaks found and then a calibration control cycle still no leaks. The only thing that was at some point leaking was the hot water connection hose on the back see pics of water marks from a leak. Unable to verify a leak at this time
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
02/19/2025
"Cust covered work area with piece of linoleum. There complaint water in tub when not in useTested water valve is shutting off, I filled to test the float is working . Found water not draining fully its gurgling up garbage disposal. There was food in garbage disposal . Turned on to clear the disposal and re filled with water and drained out fully. Advised Cust to have drain cleaned too and grease build up"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS1
Near Manchester, Connecticut 06042
Gary V.
Job Details:
02/19/2025
"Inspected and found inlet valve leaking, attempted to shut water supply off but supply valve under sink is seized. And informed customer about plumbing problems. Will submit estimate and call for return date. ***Return date needs to be scheduled after plumbing problems are resolved***; rqstng P&A on 1 WPW10158389 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Vernon, Connecticut 06066
Gary V.
Job Details:
02/19/2025
"Installed Gearcase and other misc parts, ran diagnostics test and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Worcester, Massachusetts 01606
Glenn
Job Details:
02/19/2025
Complaint dispenser not opening found the solenoid was not attached to the lever that opens the door Replaced dispenser tested all ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/19/2025
Tighten screws on freezer door handle.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Charlotte, North Carolina 28215
Johnny
Job Details:
02/19/2025
Replaced heater element. Cx verified heat now. Unit working as designed. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
02/19/2025
Complete dishwasher is not getting hot anymore since last visit. I found 71 error code. Heater disabled due to incoming water temperature being too cold after multiple attempts disabling heater water heating problem must be corrected or heater will disable itself again. No further issues found with dishwasher at this time. All operations are working properly. Heater is reading 397?F. after diagnostic cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
02/19/2025
"Complaint washing machine is not draining the water out of the machine. Will not wash just flashes. I found error code F9e1 I cleared error code found wiring harness was broken. Going to drain pump. Replaced harness tested operations no further issues found with washing machine at this time. Performed a calibration procedure on the control before departure unplugged, washing machine and reset control as well. No further issues found. no leaking occurring; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
02/19/2025
Complaints noise and am concerned it is the compressor. I found noise is normal noise vibrational noise caused freezer evaporator fan motor noise does go away when doors opened. Noise is due to wind fan speed reaches speed 67 makes vibrating noise. Then when it goes to eat is quiet speeds one through five are also quiet as well. Motor has an eight speed variable speed setting. no additional issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
02/19/2025
"F7e6 I found harness, broken, spliced harness back together found motor still has no reverse rotation only forward found spark mark on frame where black wire had ground itself out, causing damage to the control. Unit will also need suspension rods as basket has excessive bounce to it. ; rqstng P&A on 1 W11603810 (Control) and 1 W11652038 (Harness) and 1 W10780045 (Suspension rods) and 1 W11481722 (Shifter) and 1 W11239857 (Belt) and 1 W10890624 (Motor)"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
02/19/2025
Complaint not washing not drying I found unit is actively leaking water on customers floor. I found unit will need sump assembly and control as well as heater. Customer declined repair today to fix leak issues and drying performance issues. Is going to look at replacement.
We serviced a
WHIRLPOOL RANGE
Model JES5580AAB
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
02/19/2025
"Tested unit and found control panel not responding on several selections, removed control and tried to clean ribbon cable but same issue no response. Unit is going to need new control panel part number 74005742 witch is no longer available also main cntrl board part number 74005731 witch is no longer available. Advised customer parts are discontinued and someone will be in contact with them on further actions"
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Springfield, Massachusetts 01119
Jorden
Job Details:
02/19/2025
"Arrived and found high limit thermostat open. Verified heater not grounded and it cycles power when changing the temp settings (shuts off quickly on low and stays on longer when hotter settings selected) but found venting not clear, advised customer to clean venting before running unit to avoid fuse opening again. Unit tests fine. ; used 1 279973 (THERMAL KIT) from stock"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW3
Near Amherst, Massachusetts 01002
Jorden
Job Details:
02/19/2025
"Arrived and found error codes F2E1 (stuck key), F7E1 (basket speed fault), F1E2 (motor control fault) and F0E2 (over suds) stored in system, cleared codes. Auto test mode showed the capacitor isnt providing the motor with enough power to turn the basket and making a distinct humming. Unit needs new capacitor. Customer is undecided."
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ0
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
02/19/2025
"Senior living complex.F5e1 only error in history, lid switch fault. started a cycle for me set to mixed and filled to deep water level fine. Lower unit looks fine. Ran diagnostic cycle fine. Lock operational , ran drain and spin and again unit is locking/ unlocking fine. No problem found at this time. Collected for service call only via cc"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Granby, Connecticut 06060
Mike K.
Job Details:
02/19/2025
"Unit is under 1yr wp warranty per service bench. Complaint of not running, said it made a growling noise but nothing else. Started cycle and unit drained, filled and went into wash , verified spray arm movement. Cancelled and drained fine. Ran diagnostic cycle and went through cycles fineF9e2, f8e4, drain issue/overflow. Unit running through cycle and draining fine in testing, likely had water in overflow from suds/dish placement, but has since evaporated and now working. Showed how to access tray and have tips on usage"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
02/19/2025
"Tested unit and found control panel not responding on several selections, removed control and tried to clean ribbon cable but same issue no response. Unit is going to need new control panel part number 74005742 witch is no longer available also main cntrl board part number 74005731 witch is no longer available. Advised customer parts are discontinued and someone will be in contact with them on further actions"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/17/2025
"Installed new electronics and cycled, tested fine."
We serviced a
MAYTAG RANGE
Model MER8880AS0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/17/2025
"Inspected and found lnlet valve no longer opening, mixer valve on wall will not shut off to stop water pressure to washer, and informed customer and quoted for valve replacement. She will call."
We serviced a
KENMORE WASHER TOP LOAD
Model ="110.20932991"
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/17/2025
"Installed new coupler and cycled and found inlet valve struggling to open and let water in, and part shows no longer available.; dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Grafton, Massachusetts 01536
Glenn
Job Details:
02/17/2025
Installed parts motor and blower wheel tested all ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Huntersville, North Carolina 28078
Johnny
Job Details:
02/17/2025
Installed new parts. Pantry ui is now working.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Douglas, Massachusetts 01516
Lee
Job Details:
02/17/2025
"Customer states unit not drainingConfirmed complaint, found mesh filter for pump unbound and wrapped around drain pump propeller, replaced wash motor assm, tested okay.; used 1 W11416363 (PUMP & MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Charlotte, North Carolina 28278
Caleb
Job Details:
02/17/2025
"Replaced ice maker, unit checks fine at this time. If call back order 1 valve WPW10341320.; used 1 W10873791 (Ice maker) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Belmont, North Carolina 28012
Caleb
Job Details:
02/17/2025
Replaced control and calibrated control via diagnostics. Unit checks fine.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB329DMBM05
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
02/17/2025
Unit is under 1yr wp warranty per service bench. Fr door had been shipped directly to cs. Replaced freezer door and sealing fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
02/17/2025
Complaint of freezing in top shelf of rf and inconsistent temps in the freezer. Doors are sealing fine. Evap pattern showed thick pattern on 3turns of evap and another section thicker right at the vent opening. Possible sealed system issue. Freezer setting is at max. Also food is in front of rf vent. Unit did go into defrost and verified operation. Symptoms are between a sealed system or poor venting. At this time cleared items and reset setting to recommended for both sections. Rf was set at warmer then recommended. If continues then likely a sealed system issue.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706ESS04
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
02/17/2025
"Replaced filter head and added sealing gum around air tower and top piece. Did find that air tower was loose and was able to get back into position more securely, adding gum around top of it.; dspstn on spec-tagged invntry: 1 212643 SEALER-GUM"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
02/17/2025
Cs has a broken lid lock and bezel. Tried to remove agitator screw with impact driver and will not come free. will also need the agitator.Office to contact cs when parts come in with authorization to schedule return ; rqstng P&A on 1 W11545554 (Bezel) and 1 W11700916 (Latch) and 1 W11550891 (Agitator) and 1 2xtime (2x time) and 1 W10752187 (Agitator screw)
We serviced a
GE DRYER ELECTRIC
Model GTX42EASJ0WW
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
02/17/2025
Replaced glides and ran unit on timed dry. Unit is running smoothly and verified heating properly
We serviced a
GE REFRIGERATOR FDB
Model GFE28GYNHFS
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
02/17/2025
"Unit works for awhile after last sealed system repair, unit held pressure with 200psi nitrogen and held vacuum for 10+ minutes, but unit again has partial pattern on evap with refrigerant odor in rf section. Ordering compressor, and both evaps, 2x time.; rqstng P&A on 1 WR97X10076 (Compressor) and 1 Wr87x36486 (Rf evaporator) and 1 WR87X36101 (Fr evap) and 1 WR97X10076 (compressor coupler) and 1 WR97X33345 (Compressor coupler) and 1 WR97X25268 (Compressor coupler) and 3 WR97X31246 (Evap coupler)s and 2 WR97X31409 (Evap coupler)s and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Torrington, Connecticut 06790
Andre
Job Details:
02/17/2025
Ck unit upon arrival and ran diagnostic on unit and monitor unit and found unit rocking during high speed spin. Adjust legs of unit while unit in spin cycle and rocking stop. Only noise that present at after adjustment is hose banging on rear of unit which customer stated he will correct
We serviced a
AMANA DRYER
Model NED4600YQ0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
02/17/2025
Dryer is vent restricted will need to be cleaned. In addition the vent in home is crimped and filled with moisture and lent stuck to side. Advised customer to replace it
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS1
Near Bristol, Connecticut 06010
Andre
Job Details:
02/17/2025
Ck unit upon arrival per customer unit is leaking when in use. Ran unit and found unit leaking from front right check and found bottom door seal deteriorated also found soap dispenser not closing/Crack also door gasket deform on bottom left ; ordrng 1 Wpw10497235 (Lower door seal) and 5 W11631670 (Screw)s and 1 W11032769 (Detergent dispenser) and 1 W11177741 (Door gasket)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Charlotte, North Carolina 28208
Clinton
Job Details:
02/17/2025
Installed new u I ui all led display is functioning properly
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28262
Johnny
Job Details:
02/17/2025
"Installed new part, working as designed."
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
02/17/2025
Complaint unit is not cycling. Found on arrival that shifter was not allowing unit to go into agitation. Quoted customer for replacement of shifter and customer did not want to go through with repair.
We serviced a
MAYTAG MW/WALL OVEN COM
Model MOEC6030LZ00
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
02/17/2025
Complaint unit is not heating. Found on arrival that magnetron is not coming on. Customer states that turned table doesnt work sometimes as well but it tested fine. Ordering magnetron and door switches for repair. Please give extra time for repair. ; ordrng 1 W11033422 (Interlock) and 1 W11578959 (Magnetron)
We serviced a
GENERAL ELECTRIC REFRIGERATOR FDB
Model GNE27JYMFFS
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
02/17/2025
Found the door bushing broke through bottom of door and found the door split at top.Took photos needs new door and hinge.Other company came in and never replaced the door and weight of thing in shelf split door.; rqstng P&A on 1 WR78X33845 (Right door) and 1 WR13X24928 (Right hinge)
We serviced a
WHIRLPOOL M/W OTR
Model GMC305PDB6
Near Charlotte, North Carolina 28262
Clinton
Job Details:
02/17/2025
Spring ordered is not ordered correct. Spoke with Randy got correct part numbers.; ordrng 1 WP4451008 (Spring)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/17/2025
"Unit not locking. Replace lid latch, ran service cycle. Unit working as designed.; used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, North Carolina 28205
Clinton
Job Details:
02/17/2025
After specking with Customer I believe unit over suds for some reason said it was soapy water in front I did lift front legs and run unit for a several minutes. No leaks detected ; dspstn on spec-tagged invntry: 1 W11613479 MOTOR/SUMP
We serviced a
AMANA WASHER TOP LOAD
Model NTW4519JW
Near Charlotte, North Carolina 28209
Clinton
Job Details:
02/17/2025
"Checked suspension rods they are fim and tight as well as the unit leveled. A previous company come out installed new rods once before service pointer W11684122 refers basket issues applying to this unit order spin basket. Informed Custer part will arrive to them and for them to call us once parts arrives left magnet. ; ordrng 1 W11172199 (Spin basket) and 1 W11397111 (Wash plate), dspstn on spec-tagged invntry: 1 W11454372 GEARCASE"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlotte, North Carolina 28209
Clinton
Job Details:
02/17/2025
Console was needed as well as the ui console part.ordered as well dryer at this time is still. Functional ; ordrng 1 W11406679 (Console)
We serviced a
SAMSUNG M/W OTR
Model ME21M706BAG
Near Bellingham, Massachusetts 02019
Aimee Z.
Job Details:
02/17/2025
Cust stated the door had no power to door 120 to outlet and door isnt lightght upNeed new door ; rqstng P&A on 1 DE94-04094B (Door)
We serviced a
JENNAIR REFRIGERATOR FDB
Model JS42NXFXDE01
Near Charlotte, North Carolina 28203
Clinton
Job Details:
02/17/2025
The upper screw that attaches the door hinge to the door its self as snapped off leaving the screw in the door. The only way to resolve this issue is to have a door replaced this will need two techs to complete and additional time. Informed customer on parts bing directly shipped to home and will need to call to set up service. ; ordrng 1 W10800805 (Door) and 1 486194 (Screw) and 1 1163283 (Screw) and 1 W11189635 (Screw)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
02/17/2025
"Ran unit threw a test cycle and found unit not filling strong checked for errors and found F8e1 long fill witch is stoping machine and restarting it causing to no drain. Checked inlet screens and found plugged cleaned and reinstalled screens ran a calibration cycle and unit is now filling properly and completing a cycle. Gave customer Ed on issue and how to resolve, all functions are now working to specs"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF28T5001SG/AA
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
02/17/2025
Installed new door assembly and handle tested operations of door and unit is now opening properly and to manufacture specs
We serviced a
WHIRLPOOL WASHER TL
Model Mvw6200kw2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
02/17/2025
"Checked over unit and found washer would not start a cycle and it would make a crazy loud grinding noise when shifting. Checked cam kit and found belt had fallen off due to motor pulley bottom had broke off, found cam kit melted and belt melted clutch loosened and started cutting threw shield. unit will need new motor covered under ten year, cam kit and belt ; ordrng 1 W11283592 (Motor) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt)"
We serviced a
LG WASHER
Model WM3700HVA01
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
02/17/2025
"Ran washer and found unit coming on and filling normally,ran each cycle and they all filled in each temperature properly. Ran a diagnostics and could,not find any codes stored unit, let unit recalibrate and ran a wash cycle with clothes.unit is now washing filling and working to proper specs"
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JS4
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/17/2025
"Cx stated front left burner not staying lit, also stated left rear switch hard to turn. Installed new parts, cx feels like all the knobs are hard to turn. Cx demanded to get a new unit. I informed the unit has been repaired. However cx feel it should turn easier. Unit working properly and as designed.; used 1 WP3149404 (INFINITE SWITCH) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WOC54EC0AS02
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/17/2025
"Installed new part, cx tested unit and verified heat is now present and no sparking occurred, working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ18
Near Concord, North Carolina 28027
Johnny
Job Details:
02/17/2025
Installed new parts. Tested unit. Working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Clover, South Carolina 29710
Mitch H.
Job Details:
02/17/2025
"Tested and confirmed microwave not heating. D not hear magnetron. Took microwave down, disassembled, removed and replaced magnetron. Tested on counter, still not heating. Found transformer bad. Ordering transformer and diode. Checked part availability and scheduled return for 2/21 AM ; ordrng 1 W11256462 (Diode) and 1 W11545871 (Transformer)"
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS04
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
02/17/2025
"Pulled oven partially from wall. Removed and replaced control and interlock. Turned breaker back on. Tested, microwave now heating and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
02/17/2025
"Checked and found washer would not power on. Unplugged, removed and replaced control. Plugged back in, still will not power on. Unplugged load-n-go dispenser. Washer powered on and working. Ordering dispenser assembly and drawer. Checked part availability and scheduled return for 2/24 AM ; ordrng 1 W11621181 (Dispenser) and 1 W11413340 (Drawer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
02/17/2025
"Removed and replaced control and guard. Reassembled, ran control calibration, completed correctly Tested washer, all components and functions operating properly."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
02/17/2025
"Microwave was already down on arrival. Disassembled,removed and replaced all provided parts. Reassembled, tested, microwave heating and operating properly. Turntable operated correctly. Remounted microwave, tested again, operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ09
Near Rock Hill, South Carolina 29732
Brandon
Job Details:
02/17/2025
On arrival I found that ice maker would not stop cycling which caused water valve to keep dispensing water to ice maker. Water was overfilling and leaking out door on to floor. Replaced ice maker and tested unit. Ice maker cycled normally.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM12
Near Rock Hill, South Carolina 29732
Brandon
Job Details:
02/17/2025
Dropped bin off for customer as they requested.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES1
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
02/17/2025
"Complaint units burners are not working correctly. Found on arrival that two of the infinite switches are stuck on night. Used truck stock to replace both switches. Tested unit afterwards and all components tested as designed. No other issues found.; used 1 WPW10434452 (INFINITE SWITCH), and 1 WP3149404 (INFINITE SWITCH) from stock"
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOD51EC0HS20
Near Indian Land, South Carolina 29707
Brandon
Job Details:
02/17/2025
Complaint cannot use unit because it trips breaker. Customer has power issue. Tried to cut unit on to test and as soon as breaker was flipped oven cooling fan came on and made a loud noise. After unit shut right back off. Definitely a power issue in house preventing oven from being used.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42EASJ2WW
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
02/17/2025
Found needs new felt brokenand the belt is worn and needs pully; rqstng P&A on 1 WE03X25576 (Top assy) and 1 WE03X29897 (Belt) and 1 WE03X31620 (Pulley wheel)
We serviced a
GE RANGE
Model JGBS53DEK1WW
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
02/17/2025
"Cust stated smelled gas found the oven had a week IGNITOR, replaced and pre heated; used 1 12400035 (Igniter) from stock"
We serviced a
GE REFRIGERATOR BO
Model Gye22hskfss
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
02/17/2025
"Found the fan not working in fridge department, I replaced the fan complete ; used 1 We60x26866 (Fan) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model 1234
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
02/17/2025
"Arrived, customer said he called warranty company on Friday and canceled call. Said issue was a plumbing problem not refrigerator. Did not enter home, unable to get model/serial number information"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW12
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
02/17/2025
Complaint unit is not making ice. Not dispensing water from the door. Makes a loud hammering noise when trying to dispense. I found. when water filter is removed noise and water. Pressure is great. Noise is gone even with a brand new water filter. Install noise comes back. Water pressure drastically reduced I found icemaker had assembly was filled with ice and will not cycle. You will need an icemaker and a filter housing to repair. No further issues found at this time keeping water inlet valve on ticket as a precaution in case icemaker never cycles with water has been replaced.; ordrng 1 WPW10121140 (Filter housing) and 1 WP2260503B (Button) and 1 WPW10277448 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
02/17/2025
Complaint unit is leaking from the filter housing area all over the floor. Not sure where leak is coming from. found drain appears to be restricted also found filter housing every time customer gets water out of the door or unit tries to make ice water leaks will need filter for housing to repair. Valve seems to be fine. Does not seem to be coming from valve area. Customer stated issue started to occur directly after he replaced the water filter last time. ; ordrng 1 W11451366 (Housing) and 1 W11610999 (Evap cover) and 1 W11189600 (Housing bracket) and 1 W11024084 (Heater) and 1 W11745091 (Drain tube)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
02/17/2025
Complaint everything is working perfectly fine except for the indicator light never changes from blue to red to white stays blue. Issue occurred directly after control was replaced. I called Whirlpool tech line 7740964514 file number replace ui and control. Logic issue with control board to ui known issue both ui and control should be replaced at the same time.; ordrng 1 W11622490 (Console) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5FVGXWS01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
02/17/2025
Complaint not cooling in either zone not dispensing water not making ice. I found icemaker is defective. I found cooling issue is caused by diaphragm selector switch style unit will need temperature selector switch assembly to fix icemaker and water inlet valve. No additional issues found with refrigerator at this time I was able to get unit to start cooling by adjusting temperature selector switch to coldest setting.; ordrng 1 WP2198202 (Thermostat) and 1 WPW10190965 (Ice maker) and 1 W10408179 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WFE770H0FZ2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
02/17/2025
"Complete oven is not getting hot or above 330?. I found only element in oven that is heating is the convection ring element. The broil is not getting hot and neither is the bake. I attempted and found fuse was open. Also found relay is not clicking on properly on main control. Ordering main control and fuse replaced element as element was burnt out the side customer did state that they heard a loud popping noise that they thought was the microwave right before issue occurred.; ordrng 1 WP3196548 (Fuse) and 1 W11308431 (Control), used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
02/17/2025
Complaint unit turns off within first 2 minutes then keeps cycling on then off unit gets hot but will not dry I found error codes and cleared F3e2 open or shorted moisture strip. f2e1 touch button pressed longer than 30 seconds or stuck button. found in diagnostics cycle drum light does turn off when sensor is touched dryer is getting hot. Office to call customer when part comes in.; ordrng 1 WPW10298258 (Sensor harness) and 1 W11525997 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
02/17/2025
"Complaint unit appeared to be overfilling so started bucketing water out of the washing machine and then washing machine went into drain mode and now it wont exit drain mode. I found F8E 3 error code in fault history no fill long fill flood hazard. I cleared error code advised customer to never try and bucket water out of the washing machine once cycle starts let it go.. Water valve is seating and not dripping not filling not over filling either. Customer is used to their old washing machine that they had for over 20 years. customer not a customer to loading procedures advise customer on proper loading procedures, and how if theyre washing one garment it can throw the machine out of balance Ing the machine to fill to its max level to try and re-situate the load install, and instruct fulfilled"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHB08
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
02/17/2025
Complaints refrigerator is not making ice. I found icemaker has failed. Will not power on at all. I replaced icemaker tested operations. Icemaker is working properly. Unit is filling with water appropriately in icemaker diagnostics cycle. No further issues found today.; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Charlotte, North Carolina 28214
Caleb
Job Details:
02/17/2025
"Replaced both interlocks and fuse. Unit still not powering on, On further inspection found cavity sensor is defective and wire to cavity sensor is damaged from excessive heat and corrosion. Unit needs new cavity sensor and harness and control.; ordrng 1 W11224856 (Cavity NTC) and 1 W11469478 (Harness) and 1 WPM0805101 (Fuse) and 1 W11552018 (Control), used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Charlotte, North Carolina 28217
Caleb
Job Details:
02/17/2025
"Model and serial number wrong, advised maintenance to submit proper info to whirlpool."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28273
Caleb
Job Details:
02/17/2025
"Unit has no error codes present. Unit will not engage drain outside of diagnostics. When running diagnostics unit will try to drain but cant due to restriction in drain line. unit needs new control and drain pump, customer is contacting installers to put her new drain line on and will call when shes ready for service.; ordrng 1 W10876537 (Drain) and 1 8269144A (Drain line) and 1 W11683480 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WDT710PAYM5
Near Charlotte, North Carolina 28278
Caleb
Job Details:
02/17/2025
"Found loose connection between drain and control. Corrected, unit still not draining, after cycling power unit start to drain fine, unit checks fine at this time, if call back order 1 drain pump WPW10348269."
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ3
Near Charlotte, North Carolina 28278
Caleb
Job Details:
02/17/2025
Replaced control. Unit tests fine.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Berlin, Connecticut 06037
Andre
Job Details:
02/17/2025
Ck unit upon arrival and ran unit and found unit banging around during the spin cycle. Install suspension from truck stock and ran calibration and ran spin cycle and unit is now operating to manufacturers specs ; used 1 W11130362 (Suspension) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Charlotte, North Carolina 28277
Brandon
Job Details:
02/17/2025
Complaint unit is not cycling properly. Found on arrival that unit is stuck in spin. Whole basket is moving in agitate. Also tub is busted causing water to leak in to drain pan. Parts need approval. And please give extra time for repair.; ordrng 1 280146 (Rotor) and 1 WPW10178988 (Sensor) and 1 WPW10419333 (Stator) and 1 W10381077 (Tub)
We serviced a
GE DISHWASHER
Model n/a
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/17/2025
"Called customer and she needed to reschedule, she will call office to reschedule.; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
02/17/2025
Installed part drain pump tested all ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Worcester, Massachusetts 01603
Glenn
Job Details:
02/17/2025
Found drain pump leaking I do not have the part as my work vehicle is stuck in my driveway rescheduled for Wednesday. I do have the part on my truck. ; ordrng 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WFW5720RW0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
02/17/2025
Complaint no spinning out clothes. Checked for error codes none found tested washer in diagnostics all tested ok instructed customer on proper loading and soap usage
We serviced a
WHIRLPOOL M/W OTR
Model WOEC3030LS01
Near Grafton, Massachusetts 01536
Glenn
Job Details:
02/17/2025
Installed part control and bake element tested all ok ; ordrng 1 W11598119 (Cooling fan)