Service History 141 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Simsbury, CT 06070

Ruben C.

Job Details: 04/23/2024

Replaced fabric dispenser tested operation normal ran diagnostics normal no leaks seen

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Bloomfield, CT 06002

Ruben C.

Job Details: 04/23/2024

Checked unit ran diagnostics had code for long fill cleared code ran self diagnostics normal draining normally tried several times drawing ok

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near West Hartford, CT 06107

Ruben C.

Job Details: 04/23/2024

This is a duplicate call

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rock Hill, SC 29730

Mitch H.

Job Details: 04/23/2024

"Tested and found noise coming from gear case grinding and making noise. Would need gear case, cam and hub. Quoted customer for repair and saved estimate. Customer is going to replace replace rather than repair. Collected for service call on cc"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Catawba, SC 29704

Mitch H.

Job Details: 04/23/2024

Tested and confirmed error code. Will need control and UI. Parts not yet in. Will install when parts arrive.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WRX986SIHV00

Near Lancaster, SC 29720

Jonathan J.

Job Details: 04/23/2024

I replaced led lighting kit I tested operation all lights are working fine now.

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Denver, NC 28037

Ryan S.

Job Details: 04/23/2024

"Customer complained unit not working, just clicks. Found ignitor bad. Ordering new ignitor WPW10324262. Scheduled return call for 4-30-24 am. ; ordrng 1 WPW10324262 (Ignitor)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Denver, NC 28037

Ryan S.

Job Details: 04/23/2024

"Returned to install parts ordered. Installed new door inner w11684570, inverter board w11325604, microwave control w11325786, magnetron w11346197, arm slide w11214480, arm wpw10128850, and turntable motor w10911403. Verified all functions working on microwave and oven. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Lincolnton, NC 28092

Ryan S.

Job Details: 04/23/2024

Customer complained unit not dispensing detergent. Found unit wont dispense detergent in service mode. Installed drawer and unit still not dispensing detergent. Ordering pump W11596130. Scheduled return call for 4-29-24 pm. ; ordrng 1 W11596130 (Pump)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB0A

Near Crouse, NC 28033

Ryan S.

Job Details: 04/23/2024

"Customer complained arm came off wont go back on . Found middle spray arm broken off rack. Ordering spray arm 5304506740,. Informed customer office will call when part comes in. ; ordrng 1 5304506740 (Arm)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kershaw, SC 29067

Jonathan J.

Job Details: 04/23/2024

I replaced control and ui touch control encoder. I tested operation by performing a quick wash customer stated washer was loud. I did not find any faults or abnormal noises with washer today. I checked suspension is fine Gearcase is fine as well. Noise concerns could have been due to improper loading or out of balance loading. Or control issue unit had

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, MA 01151

Gary V.

Job Details: 04/23/2024

"Inspected and found tub hub loose, tightened and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Springfield, MA 01151

Gary V.

Job Details: 04/23/2024

"Please send another tech, asked for sales receipt and customer saying she doesnt appreciate me being questioned.; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Wilbraham, MA 01095

Gary V.

Job Details: 04/23/2024

"Inspected and found drain hose cracked, replaced with new hose and cycled, tested fine.; used 1 TJ78WDH (DRAIN HOSE 8'(COD ONLY)) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW2

Near Bessemer City, NC 28016

Ryan S.

Job Details: 04/23/2024

"Retuned to install parts ordered. Installed Ui panel and control acu. Installed parts and ran sense dry and to,ed dry. Unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Cheshire, CT 06410

Jimmy R.

Job Details: 04/23/2024

Installed new door switch due to broken old checked all operations and unit is now turning lights on properly cooling is operating to specs

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HV1

Near Prospect, CT 06712

Jimmy R.

Job Details: 04/23/2024

"Tested unit and found oven would not heat up on a bake cycle and infinite switch on right hand side would stay on high never cycle. Checked power to terminal block and unit is getting 240v and 120v on each leg checked Elements wile cycling on and no power to bake element, ohmed element and it is also bad,unit will need new cntrl,Element and right dual switch. Parts tentative p/a; ordrng 1 W10857622 (Infinite switch) and 1 W11536793 (Cntrl) and 1 W10779716 (Bake element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 04/23/2024

"Tested unit and found fridge section light module would not come on fully found left side of module leds out causing whole unit to not light up, Unit will need a new module to fix lighting issue. Checked over cooling and found left side door gasket ripped causing warm air to get into machine. Will order new module and gasket, parts tentative p/a ; ordrng 1 W11527432 (Led module) and 1 W10830274 (Door gasket)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Waterbury, CT 06708

Jimmy R.

Job Details: 04/23/2024

"Checked over oven and found unit not heating up durning a bake and broil cycles, checked ignitor and found unit would light but shut down and beep over temp error. Checked oven sensor and found sensor wires broken off causing unit to not sense heating cycle, replaced sensor and unit is now heating and working to specs ; used 1 WPW10181986 (SENSOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 04/23/2024

Customers complaint is washer not draining. Found wires broken at pump needs new harness. Quoted customer. They will call back within 7days and lay the balance.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near East Hartford, CT 06118

Jeremy B.

Job Details: 04/23/2024

"Washer making abnormal noise. Inspected underneath and found oil dripping from gearcase and sling it all over rotor, stator, clutch. Requesting autho on parts. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Clutch) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate)"

We serviced a

LG DISHWASHER

Model LDF5545BB

Near Millis, MA 02054

Aimee Z.

Job Details: 04/23/2024

"Cust stated stopped with water in it No error codesTested through DianosticsDidnt tripRan normal cycle tripped during wash, reset also trips when trying to use any load.Checked the door switches . Had continuityWould order door switches and main ContrlCust buying new"

We serviced a

GE DISHWASHER

Model GDT530PSP5SS5

Near Franklin, MA 02038

Aimee Z.

Job Details: 04/23/2024

Installed new pressure switch and ran Filled water and ranRan normal 80 min wash Ran for 10 mins. No H20Was popping up right as filled Cwa

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Marlborough, CT 06447

Jeremy B.

Job Details: 04/23/2024

Installed all new parts ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE

We serviced a

MAYTAG M/W OTR

Model MMMF6030PW00

Near Plymouth, CT 06786

Jimmy R.

Job Details: 04/23/2024

"Tested unit and found machine would not come on found no display, checked voltage to unit and 120v is present. Removed unit and checked fuse found faulty, replaced fuse and checked interlock switches and all connections for any issue found all working Normally, ran a cycle and unit is heating and working to factory specs ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bessemer City, NC 28016

Ryan S.

Job Details: 04/23/2024

Customer complained unit leaking. Found hose to dispenser was loose. Was able to attach hose so that unit now working properly without leaking. Verified proper operation. Customer complained about dent on side. Informed customer its out of 30 day warranty for that issue.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bessemer City, NC 28016

Ryan S.

Job Details: 04/23/2024

"Customer complained timer broken. Found timer knob Broken, Ordering W10857612 timer , WPW10711289 knob, per service pointer . Scheduled return cap for 4-29-24 am. ; ordrng 1 W10857612 (Timer) and 1 WPW10711289 (Knob)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Gastonia, NC 28052

Ryan S.

Job Details: 04/23/2024

"Customer complained of no heat. Found thermal cut off bad, replaced from ts. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Mooresville, NC 28117

Robert A.

Job Details: 04/23/2024

"Cx complaint that the unit is not completing cycles. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and started a service cycle. The unit filled and drained but there was no wash action. After a few minute the wash action suddenly start as normal. I removed the front panel and checked the wire harness and control, all seemed well. I started a normal cycle, the wash action did not start again initially. The unit needs a new control board to resolve the issue. I quoted the cx for the repair. And collected the service call fee by CC."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Mooresville, NC 28117

Robert A.

Job Details: 04/23/2024

"Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. The compressor and fans are running fine. I checked the evap after about 15min of the unit running, the evap developed no frost pattern. The unit has a SS leak and needs a new evap and compressor. Im ordering the parts for the return visit.; ordrng 1 W11562258 (Evap) and 1 W11582579 (Compressor)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Indian Land, SC 29707

Mitch H.

Job Details: 04/23/2024

Removed top of cooktop. Found wiring harness to switches fused and broken. Not sending power to spark module. Needs switch harness. Quoted customer for repair. Customer approved repair. Ordering harness. Checked part availability. Advised customer that office will call to schedule when parts arrive. Collected full amount on cc.; ordrng 1 W11561439 (Harness)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/23/2024

Tested and entered diagnostics. Found F3E0 main sensor error and F1E1 control error. Ordering sensor and appliance manager. Checked part availability and scheduled return for 4/25 PM.; ordrng 1 W11598120 (Sensor) and 1 W11448962 (ACU)

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/23/2024

Found broiler in 30 oven broken and right side burner igniters not working. Indicator lights not working. Ordering broiler assembly and switch harness. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11210530 (Broiler) and 1 W11320016 (Switch harness) and 1 2Xtime (2X time)

We serviced a

MAYTAG DRYER

Model MED8630HC1

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/23/2024

"Disassembled dryer. Removed and replaced drum. Reassembled, tested, operating properly. No excessive gaps between drum and bulkheads."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Pineville, NC 28134

Mitch H.

Job Details: 04/23/2024

"Pulled oven from wall. Disassembled, removed and replaced interlock assembly. Reassembled, tested, microwave heating and operating properly. Reinstalled in wall, tested and, operating normally."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HBS0

Near West Springfield, MA 01089

Mike K.

Job Details: 04/23/2024

"Complaint of unit not filling. Checked float and did not see obstruction, filled fine on normal cycle and on express. F6e4, F7e1 errors in history, float open and not heating errors. Ran diagnostic test fine. Cs to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Suffield, CT 06093

Mike K.

Job Details: 04/23/2024

"Ran for a day after last repair. Unit is doing same thing again, just worse. Open door lights blink, occasionally will run, but will be off for hours at a time.l, just clicking every second. Can hear it doing same thing with door closed, because something else is also trying to run when its a n for that second , pretty much a one second repeat. U/i is unresponsive and does same thing when disconnected from upper door harness, so independent of u/i. What I hear running is a damper motor, once in awhile it will run a little longer and can hear the damper run through cycle, but then just starts repeating again. Can disconnect everything but power from control and relay keeps clicking about every second.Same after unplugging/plugging in. 120vac coming to board measured at both black to white and black to red ( neutral through condenser fan and compressor.Called techline, had me just disconnect p9, and unit came on. Freezer evap fan will cause the issue. Checked fan and not blocked, evap fan issue.; ordrng 1 W10846539 (Evap fan motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Huntersville, NC 28078

Robert A.

Job Details: 04/23/2024

Cx complaint that the unit is making a banging sound while the unit runs. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I found the drain hose was positioned wrong causing it to bang against the wall. I secured the hose with a zip tie and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Huntersville, NC 28078

Robert A.

Job Details: 04/23/2024

Cx complaint that the timer is offset and not rotating. I inspected the unit to confirm the complaint. I found the timer was installed crooked on the last visit. I corrected the timer position and tested the unit for the cx. The unit is working as designed.

We serviced a

GE REFRIGERATOR

Model GSL25JFXLLB

Near Huntersville, NC 28078

Robert A.

Job Details: 04/23/2024

Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the damper door in the RC continually moves. The compressor or fans are not running. The crushed light blink synchronized with the damper door noise. A noise can be heard at the control board as well synced with the other noises. The lights are on inside the unit and the compressor and control are getting 123v. The unit needs new control boards to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 WR55X10968 (Control board) and 1 WR38X23216 (Dispenser trim) and 1 WR55X23210 (Dispenser control board) and 1 WR60X10215 (Damper assembly)

We serviced a

WHIRLPOOL DRYER

Model PDET910ATW

Near Enfield, CT 06082

Gary V.

Job Details: 04/23/2024

"Inspected and found drum rollers belt, and idler pulley worn out. Quoted and she will call."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Chicopee, MA 01013

Mike K.

Job Details: 04/19/2024

"Cs says bad odor while running, unit operated by fine, odor from sump assy. Best cleaning would be to try affresh, has tried some other cleaners.Checked chopper assy and good, cs cleaned while apart, service call only."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Springfield, MA 01108

Chris B.

Job Details: 04/19/2024

Replaced all parts and ran a diagnostic cycle and all tested normal. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL-UI

We serviced a

KENMORE WASHER

Model ="110.27872600"

Near Springfield, MA 01108

Chris B.

Job Details: 04/19/2024

Complaint that the unit is not washing properly. Found bad clutch and water valve to the hot side. Quoted parts and labor. Customer mentioned that they paid less for the machine then for the price to fix it. Collected trip fee.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Palmer, MA 01069

Chris B.

Job Details: 04/19/2024

"Complaint that the control panel is not responding on many of the buttons. Customer mentioned that at times the range would bring up the error code for no reason. Found number 3,6,9 not responding as it should. Replaced part and ran all cycles with no issues."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Stanley, NC 28164

Ryan S.

Job Details: 04/19/2024

"Installed valve, drawer and pump. Unit now pumping out detergent but unit is saying unit is low on detergent even when filled. Was saying empty before. Control bad also. Unit works now but keeps giving error to that detergent levels are low. Needs control W11621180, scheduled return call for 4-24-24 am ; ordrng 1 W11621180 (Control board)"

We serviced a

WHIRLPOOL OVEN

Model WEE745H0FS2

Near Springfield, MA 01119

Chris B.

Job Details: 04/19/2024

Complaint that the unit has a error code F9E0. Found rodent infestation. Unit cannot be serviced by this issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Springfield, MA 01119

Chris B.

Job Details: 04/19/2024

Complaint that the unit is not leveled. Found bad rollers and shelves. Will order all parts for a return visit. ; rqstng P&A on 1 WPW10304660 (Rollers Left) and 1 WPW10304659 (Roller Right) and 2 W11368751 (Drawer Holder)s and 2 W11449890 (Glass Top)s and 1 W11162446 (Drawer) and 3 W11188040 (Glass Shelf)s and 1 W11371713 (Shelf Holder)

We serviced a

JENN-AIR WARMING DRAWER

Model JJD3030IL00

Near Stanley, NC 28164

Ryan S.

Job Details: 04/19/2024

Returned to install sliders. Installed both sliders. Verified proper fit and operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Ellington, CT 06029

Amanda R.

Job Details: 04/19/2024

Fill tube for ice maker frozen raised temp in both section two degrees went over not blocking damper in ff section explained if continues would need new control thawed line and manually filled ice maker

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Tolland, CT 06084

Amanda R.

Job Details: 04/19/2024

Since purchased one wheel assembly kept falling off lower rack attached new one

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS8

Near Tolland, CT 06084

Amanda R.

Job Details: 04/19/2024

Replaced parts tested heating normally ; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON

We serviced a

KITCHENAID VENTHOODS

Model UXB1170KYS

Near Stanley, NC 28164

Ryan S.

Job Details: 04/19/2024

"Customer complained of noise from vent hood. Unit was new build less than year old, had settlement statement of July 31-2023. Found noise coming from blower motor , blower motor had separate model number than vent hood that is on this ticket. . Motor was not in parts list for model number of vent hood is how I found out, then found model and serial number of blower motor on blower housing. . Called Randy changed model and serial to numbers on ticket to blower motor , ordering new motor due to noise coming from motor itself when on medium or high speed. Informed customer office will call when part comes in. ; ordrng 1 W11689027 (Blower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Denver, NC 28037

Ryan S.

Job Details: 04/19/2024

"Customer complained unit making noise. Gets worse from time to time. Turned on fans me baffle in service mode and hear noise, took out icemaker with fan and still heard noise. Noise coming from fan in freezer. Found fan and blade damaged causing Vibration. Ordering fan Blade WP67006337, and fan motor W11661931. Schedule return call for 4-24-24 am. ; ordrng 1 W11661931 (Fan motor) and 1 WP67006337 (Fan blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model BC20TW

Near East Windsor, CT 06088

Gary V.

Job Details: 04/19/2024

"Inspected and found evaporator leak, part shows NLA."

We serviced a

WHIRLPOOL RANGE

Model JDS9860CDB01

Near Tolland, CT 06084

Amanda R.

Job Details: 04/19/2024

Complaint twice oven didnt cook food in the right amount of time preheated oven to 500 heated up normally cycling normally door not closing good explained need to make sure door is closed quoted for hinges

We serviced a

JENN-AIR OVEN

Model JJW2430IL00

Near South Windsor, CT 06074

Amanda R.

Job Details: 04/19/2024

Replaced wire harnesss preheated to 350

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS

Near Andover, CT 06232

Jeremy B.

Job Details: 04/19/2024

Not starting or allowing any button presses keeps displaying F6E1 tried unplugging and resetting with no luck needs new console and control. ; rqstng P&A on 1 W11410062 (Control) and 1 W11416458 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Manchester, CT 06042

Jeremy B.

Job Details: 04/19/2024

Installed new compressor and filter drier pulled vacuum then recharged with 53g of r600a please allow 24 hrs for temps to stabilize.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5VHAXWY01

Near Chicopee, MA 01013

Mike K.

Job Details: 04/19/2024

"Cs has been getting water in rf section, found leaking reservoir. Quoted for reservoir/labor. Accepted. Collected in full; ordrng 1 WPW10276792 (Reservoir)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mount Holly, NC 28120

Ryan S.

Job Details: 04/19/2024

Customer complained unit not running. Found sump bad. Replaced from ts. Verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV1

Near Gastonia, NC 28056

Ryan S.

Job Details: 04/19/2024

"Customer complained of no dry, heat. Found heater not coming on in diagnostics. Found on wire to element was connected but showing thermal damage. Find board not sending voltage when prompt. Ordering control, harness and element. (Control board W11672039, W11590537 harness, heater element W1153777 ) scheduled return call for 4-26-24 am. ; ordrng 1 W11672039 (Control board) and 1 W11590537 (Harness) and 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bolton, CT 06043

Amanda R.

Job Details: 04/19/2024

Replaced parts operation normal

We serviced a

JENN-AIR OVEN

Model JJW2730WS00

Near Suffield, CT 06078

Gary V.

Job Details: 04/19/2024

Installed new lower latch and tested fine.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Kings Mountain, NC 28086

Ryan S.

Job Details: 04/19/2024

"Customer complained unit wont run. Found customer was elderly and had issues pressing start button,showed her where to press it so that its easier for her, she read how to use it just had issues physically pressing button. Found no issues with Ui panel or button itself so didnt order parts. She was able to start unit no by the time I left. Verified proper operation."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 04/19/2024

Dishwasher randomly leaving water at bottom. Ran self test and found pump getting hot and stops running. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock

We serviced a

WHIRLPOOL FREEZER

Model WRS315SNHM01

Near South Windsor, CT 06074

Chuck M.

Job Details: 04/19/2024

Customer complaint is that refrigerator is not cooling in both sections. Inspected and found ice buildup on evaporator. Tested heater and it checked ok. Tested in diagnostics and heater is not receiving voltage from control. Ordered control. ; ordrng 1 W11190849 (contrl-box)

We serviced a

JENN-AIR RANGE

Model JDRP430HL01

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/19/2024

Tested and ran diagnostics. Found F8E0 low fan speed. Customer says he cycled breaker and error code hasnt come back but control knobs getting hot. Ordering blower and ACU.ACU is special order. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11248652 (Blower) and 1 W11335270 (Control)

We serviced a

WHIRLPOOL WASHER

Model LSQ9110PW0

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/19/2024

"Found tub full of water on arrival. Used shop vacuum to remove water. Removed cabinet, removed and replaced drain pump. Reassembled, tested, washer now operating and draining properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near South Windsor, CT 06074

Chuck M.

Job Details: 04/19/2024

Replaced water valves. Water is flowing but connected to hot water. Informed customer to tap into cold water. ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, CT 06451

Jeremy B.

Job Details: 04/19/2024

"Washer lid not locking and actuator clicking. Replaced lid lock and actuator then ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK , used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/19/2024

"Tested and entered diagnostics. No stored error codes. Checked oven temp with meter probe. Allowed oven to preheat to 350, temps on meter match oven display. Oven heating and operating as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Charlotte, NC 28277

Mitch H.

Job Details: 04/19/2024

"Tested and ran diagnostics. Found F7E1 heating error. Checked element, ohms out properly. Entered diagnostics cycle with meter probes connected to heater wires. No power going to element from control. Unit needs control board. Quoted customer for repair and saved estimate. Customer will discuss and determine whether to repair or replace dishwasher. Collected for service call on cc.; dspstn on spec-tagged invntry: 1 W10703867 HEATER"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS20

Near Pineville, NC 28134

Mitch H.

Job Details: 04/19/2024

Oven was replaced under warranty due to chips in porcelain. Updated serial number on ticket. Tested and ran diagnostics. No stored error codes. No unusual noises found. Customer says she had not heard blower running before. Fan is operating properly with no unusual noises. Other sounds are normal metal expansion and contraction sounds. Unit operating properly and as designed.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Fort Mill, SC 29707

Mitch H.

Job Details: 04/19/2024

"Disassembled dryer, removed and replaced complete wiring harness and control. Reassembled, plugged dryer back in. Tested, all components and functions operating properly."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Southington, CT 06479

Jimmy R.

Job Details: 04/19/2024

Installed new timer and knob due to timer stripped out and not turning. Ran dryer and unit is now cycling and timer is functioning to factory specs

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Prospect, CT 06712

Jimmy R.

Job Details: 04/19/2024

"Checked over unit and found machine leaking oil from under unit, checked under machine and found oil on Shield and floor removed shield and checked capacitor for leaking and oil is coming from Gearcase seal. Cleaned oil and ran unit to checked functions and unit is running but Gearcase,shield, clutch kit and belt need to all be replaced from oil on them. Advised customer on issue and parts Customer does not want anything replaced on machine they would like a new unit due to brand new advised I cant make that call manufacturer will replace parts needed to fix unit advised she can call customer service and explain her issue to them and see if they will help advised will order parts in meantime if unit gets replaced within new plz contact office to stop part order ; ordrng 1 W11449840 (Gearcase) and 1 WPW10550173 (Sheild) and 1 W10721967 (Clutch kit) and 1 W11239857 (Belt)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 04/19/2024

Tested unit and found machine would start and run then display error h20 and not fill with water. Removed panel to check water valve and found wire connection to valve had come off causing no power to turn valve on. Reattached and taped in place due to clip not holding ran a wash cycle and unit is now filling and working to specs

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 04/19/2024

Checked over unit and found customer had seen unit leaking water from back ran unit threw a deep fill and found water stains on the back of machine found water coming from house connection and dripping on cold inlet down back of unit advised customer they will be getting valve fixed. Checked noise customer had heard and found everything operating to factory specs advised unit will make some clunking and clicking noises wile shifting into cycles this is normal operations. All operations working to factory specs

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near South Windsor, CT 06074

Chuck M.

Job Details: 04/19/2024

Customer complaint is that oven was not heating. Tested igniter and it was drawing 2.99 amps. Amperage is low out of range. Replaced igniter and tested. Oven is heating properly. Showed customer it works. ; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

JENN-AIR RANGE

Model JDS1750ML0

Near Simsbury, CT 06070

Chuck M.

Job Details: 04/19/2024

Customer complaint is that range has gas smell. Use bubble to test for leaks and no leaks found. Tested and found right rear burner valve does not close properly causing gas to leak out. Ordered manifold. ; ordrng 1 W11602207 (Manifold Pipe)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near West Hartford, CT 06117

Chuck M.

Job Details: 04/19/2024

Customer complaint is that washer was not spinning out clothes. Ran diagnostics and found error code F0e3 overloaded. Ran drain and it checked ok. Ran high speed spin and it checked ok. Checked underneath washer and found a full load of laundry underneath washer. Removed laundry from underneath. Washer checked ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Westfield, MA 01085

Mike K.

Job Details: 04/19/2024

"Unit has an authorization code M1AZ5D1APL1.F0e5, f0e3 errors in history (off balance load, overload), cleared. Tested each valve in component test, each worked fine, water dispenser button adding water fine. Ran add min water level and turn on heater did not fill.Pressure hose checked fine, not damaged, not plugged.Ran quick wash, empty, and filled fine, normal filling level. With valves testing properly when individually activated and in test cycles, complaints of different levels of water, sometimes empty, sometimes a couple of inches using deep fill and no corresponding fault codes, ordering main control.Collected for service call; ordrng 1 W11624943 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Suffield, CT 06093

Mike K.

Job Details: 04/19/2024

Replaced main control and u/i for intermittent power issue; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Watertown, CT 06795

Jimmy R.

Job Details: 04/19/2024

"Tested unit and ran a diagnostics cycle checked for errors and found F8e1 long fill let unit run thew a self diagnostics and found when filling with cold water the water would just drip in never filling in time causing unit to shut off and drain out never completing a cycle. Cleaned cold water inlet screen recalibrated unit and ran machine thew a wash and spin, checked all operations and unit is now working to specs"

We serviced a

SAMSUNG RANGE

Model NX60T8711SG/AA

Near Springfield, MA 01119

Chris B.

Job Details: 04/19/2024

Complaint that the knobs are all not holding properly to turn on the burners. Will order parts for a return visit. ; rqstng P&A on 5 DG94-03500E (Burner Knobs)s

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Springfield, MA 01128

Chris B.

Job Details: 04/19/2024

Replaced all parts and unit running normal. After plugging the refrigerator found good frost pattern developing on the evap side. Old part had a bad sealing on one side causing ice buildup. New part is in normal shape.

We serviced a

WHIRLPOOL DRYER

Model CED9160GW3

Near Meriden, CT 06450

Jeremy B.

Job Details: 04/19/2024

Customers complaint is light not working. This model doesnt have a light. There is a cover but no bulb and wiring diagram shows no wiring for light. All checks ok. Verified DOP.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Middlefield, CT 06455

Jeremy B.

Job Details: 04/19/2024

Fill tube frozen again.called tech support. Verified 120vac at fill tube heater. Recommend replacing the logic for the fill tube heater thats in the UI. Updated previous SR#; ordrng 1 W11579559 (UI)

We serviced a

KENMORE REFRIGERATOR

Model ="106.76234401"

Near Enfield, CT 06082

Gary V.

Job Details: 04/19/2024

"Inspected and found drain tube frozen over, cleared ice out and cycled tested fine."

We serviced a

GE WASHER

Model Gtw335asn1ww

Near Enfield, CT 06082

Gary V.

Job Details: 04/19/2024

"Inspected and found multiple problems gearcase leaking, and drain pump leaking. Quoted for repairs and they will call."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Waterbury, CT 06704

Jimmy R.

Job Details: 04/19/2024

"Ran washer thew a diagnostics cycle to checked errors found F0e9 off balance pause, ran machine thew a self diag and noticed when washing unit would bounce against front cabinet found unit tipped forward causing tub to not be level and it to bounce, leveled unit and recalibrated advised customer on equal weighted items and loading advised unit is now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Southington, CT 06489

Jimmy R.

Job Details: 04/19/2024

"Checked over unit and found water leaking from left side of unit coming from under machine, removed panel and found water dripping from filter area removed filter and found housing pin stuck and filter not sealing properly, fixed housing and filter found ice maker fill line frozen causing pressure on filter witch could have made the leaking, removed ice and cycled ice maker all operations now working to specs. Advised customer to watch unit just incase"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1100XTPQA

Near Manchester, CT 06042

Chuck M.

Job Details: 04/19/2024

Customer complaint is that dishwasher washer control panel was glitching. Breaker was off upon arrival. Tested fuse and it checked ok. Checked for faulty wires and burn marks. All checked ok. Customer restored power and dishwasher is working properly. Could not duplicate issue.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Blacksburg, SC 29702

Mitch H.

Job Details: 04/19/2024

"Tested and found thermal cutoff blown. Replaced, tested, dryer now heating and cycling properly.; used 1 279769 (Thermal cutoff) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Gastonia, NC 28052

Ryan S.

Job Details: 04/19/2024

Customer complained unit not spinning found broken belt. Replaced belt from dryer repair kit 4392065 ran dryer and verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near Wingate, NC 28174

Jonathan J.

Job Details: 04/19/2024

"I replaced freezer door. I tested operations of door, no damage no issues reported by customer at this time either."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Marshville, NC 28103

Jonathan J.

Job Details: 04/19/2024

I replaced all previously ordered parts. I tested operations. All elements are working properly with no further issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Marshville, NC 28103

Jonathan J.

Job Details: 04/19/2024

Complaint refrigerator in intermittently cooling not making ice either. Unit started making ice early this morning. leaking out the back of the refrigerator unit I found drain tube is clogged. Ive also found evaporator fan motor in freezer is failing intermittently causing P0 error code to occur also found water underneath pantry drawer door user interface. Unit will need door assembly. Unit will need harness unit will need evaporator fan motor and drain tube to fix. Customer declined estimate today is going to replace unit.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Waterbury, CT 06708

Jimmy R.

Job Details: 04/19/2024

"Tested washer and found unit would not lock to start a cycle, checked for errors and found F5e1 lid lock will not lock,f2e1 stuck key found unit would not start due to lock not locking found lid not closing properly due to left side of lid cracked pushing up and not allowing lock to engage. Unit will need new lid assembly will order. Parts tentative p/a ; ordrng 1 W11256781 (Lid), states that autho needed"

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