We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF4
Near Southampton, MA 01073
Mike K.
Job Details:
11/04/2024
"Cs has had another company out they replaced the rf tower, thermistor and control. Continuous complaints of temperatures. Measured 49 mid shelf rf and -2 degrees n freezer set for 37 and 0. Verified freezer fan running. Both icemaker are making ice fine, bins full.Found evap clogged with frost. Lower section has defrosted fine but upper section is blocking air flow.Steamed clear evap. Unit went into defrost and working properly. Instructed it could take 24 hours for temps to balance out"
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Westfield, MA 01085
Mike K.
Job Details:
11/04/2024
"Replaced u/i and harness, tests fine on timed dry, heating is cycling properly l.Retook photo of receipt, shows invoice date is 8/7/2024"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA 51
Near Agawam, MA 01001
Mike K.
Job Details:
11/04/2024
Replaced control and compressor not running. I domaines to customer would also need compressor. Gave quote for compressor/drier/labor r600a unit.Saved quote and cs to think on it.; ordrng 1 NF54M5151ARASH (Compressor) and 1 DA81-06006A (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Agawam, MA 01001
Mike K.
Job Details:
11/04/2024
Replaced u/I and thermistors in rf and fr
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Milford, MA 01757
Aimee Z.
Job Details:
11/04/2024
Installed motor found out in spin nothing no spin.Took belt off motor powers when drain pump is on and shuts off. Checked fault 68 error Called tech Trever line had me run through diagnostics And re code for 2.Re ran agitation and spin spins with belt off 2 rotation then stopsTrever used Case 14546965 no further parts none repairable37838
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near York, SC 29745
Mitch H.
Job Details:
11/04/2024
Checked and found that plug was almost completely out of outlet under sink. Pushed plug completely in and made sure it was seated fully. Dishwasher now powering on and operating properly.
We serviced a
GENERAL ELECTRIC WASHER
Model PTW900BPT0RS
Near Killingly, CT 06239
Amanda R.
Job Details:
11/04/2024
Complaint that randomly unit will shut down and leave water in unit Ui interface switching settings on its own needs new controls ; rqstng P&A on 1 WH22X34178 (Ui) and 1 WH22X37297 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/04/2024
"Pulled oven from wall. Disassembled,removed and replaced magnetron and inverter. Reassembled, tested, microwave heating and operating properly. Reinstalled in wall, retested, operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Clover, SC 29710
Mitch H.
Job Details:
11/04/2024
"Removed console, when I removed control found that washer has a roach infestation. Advised customer that warranty would not cover repair due to infestation. Quoted customer for repair and advised her that there would be no warranty. Customer approved repair. Replaced control, ran control calibration, all functions tested good and operating properly. Collected full amount in cash. Core for 33665176 not obtained because Added core charge to ticket and collected. Not returning due to roaches."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Clover, SC 29710
Mitch H.
Job Details:
11/04/2024
"Checked and found neither bake or broil working in lower oven. Entered diagnostics, found F6E4 error. Requesting P&A for console and control boards. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11297709 (Console) and 1 W11261167 (Control) and 1 W11261169 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/04/2024
"Removed oven door. Disassembled, replaced trim parts and hinges. Reassembled and reinstalled door. All operating properly."
We serviced a
GE RANGE
Model JB655YKBFS
Near Hickory Grove, SC 29717
Mitch H.
Job Details:
11/04/2024
Tested and found inner section of right front dual burner not working. Requesting P&A for element and infinite switch. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WB30T10130 (Burner) and 1 WB24X25013 (Switch)
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Charlotte, NC 28226
Jonathan J.
Job Details:
11/04/2024
I replaced all previously ordered parts tested operations filter is going in and out easily able to remove. No further issues found with refrigerator at this time.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28226
Jonathan J.
Job Details:
11/04/2024
"Complaint moisture condensation forming on top of the door when baking specific liquid foods, high moisture foods, casseroles, etc I found vent is where the steam is coming from forming on top of door panel. Unit is engineered this way can alter the engineering or design of the product. Advise customer to use convection, oven function and cover foods. Per Whirlpool Techline. 7740248220 file number we cannot alter or change the design of the product."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Weddington, NC 28104
Jonathan J.
Job Details:
11/04/2024
Complaint beeps sounds like its running I found error code f8e4 only code in diagnostics over flow float switch open. Customer stated she had to hold door closed to run a cycle the other day then after use is when noise issue occured. Door is closing fine for me no leaking or over sudsing occurring in diagnostics I drained overflow pan that was half full of water inspected door gasket no issues found ran normal cycle no leaking occurring.
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW1
Near South Windsor, CT 06074
Gary V.
Job Details:
11/04/2024
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS2
Near South Windsor, CT 06074
Gary V.
Job Details:
11/04/2024
"Inspected and found hinge broken and replaced with new, tested fine.; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Windsor, CT 06095
Gary V.
Job Details:
11/04/2024
"Installed parts listed and cycled, tested fine. Venting needs to be cleaned and informed customer."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/04/2024
Complaint Fraser making loud the entire time its running. I found noise caused by vibrational noise coming from copper line set suction tube touching back panel of compressor cover. Adjusted tubing and cover tested operations. No further issues found no abnormal noises unit now working quietly.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/04/2024
I replaced gear case shield and agitator tested operation. No further issues found with washing machine at this time. No abnormal noises heard from washing machine either at this time. All operations are working normally as of right now. Performed a control board calibration procedure before departure. Installed hub and cam kit. I left with customer last visit
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/04/2024
"I replaced use interface tested operations of ovens. Everything is preheating fine, and operating normally. No further issues found with oven at this time or lower oven. Either both ovens preheating fine baking first of elements as unit has never been used before."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, CT 06095
Gary V.
Job Details:
11/04/2024
"Inspected and found suspension rods worn out, quoted and they will call."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Killingly, CT 06239
Amanda R.
Job Details:
11/04/2024
Unit not shifting F7e1 error actuator connector wasnt plugged in plugged in tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bristol, CT 06010
Ruben C.
Job Details:
11/04/2024
Checked unit found door seal stretched replaced door seal tested operation normal ran cycle normal panel has rust at bottom direct cust to talk with whirpool; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Tolland, CT 06084
Gary V.
Job Details:
11/04/2024
"Arrived and found the new drum that was previously ordered and installed was damaged from previous visit (took pics of damaged drum) and a new drum was never reordered, installed bulkhead and will order another drum and customer will call when it arrives.; rqstng P&A on 1 W10545923 (Inner drum)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/04/2024
"Installed new ui harness and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/04/2024
"Inspected and found improper cooling and found ice ball on evaporator, compressor shutting down on overload, unit needs compressor replaced. Will submit estimate and call.; rqstng P&A on 1 WPW10507886 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Bristol, CT 06010
Ruben C.
Job Details:
11/04/2024
Checked unit found door was not sealing properly missing washers installed washers and heated gasket unit is sealing normally; used 2 WP488881 (WASHER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Enfield, CT 06082
Gary V.
Job Details:
11/04/2024
Customer said unit is working when I called. Shes canceling for now. Will call back if problem persists.
We serviced a
GENERAL ELECTRIC WASHER
Model GFD55ESSNWW
Near Palmer, MA 01069
Chris B.
Job Details:
11/04/2024
Complaint that the dryer would stop cycling a mid way after two load. Verified venting and all clear. Found bad Thermistor out of range. Will order parts for return visit. ; rqstng P&A on 1 WE04X29714 (Thermistor) and 1 WE04X10190 (Thermostat) and 1 WE04X29793 (High Limit) and 1 WE04X29792 (Thermistat Backup)
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Hampton, CT 06247
Amanda R.
Job Details:
11/04/2024
Not draining propellor broken in drain pump quoted for new drain pump
We serviced a
SAMSUNG RANGE
Model NE58F9500SS/AA
Near Chaplin, CT 06235
Amanda R.
Job Details:
11/04/2024
Complaint that temp isnt right in oven when using bake broil dosent always turn on it did work today peshmerga oven to 350 temp is lower then it should be showed customer how to calibrate oven and quoted for new control
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Westfield, MA 01085
Mike K.
Job Details:
11/02/2024
"Complaint of leaking. Unit upstairs, ran unit twice once on quick wash, once on heavy duty filled and went into agitate fine. Cancelled and ran spin and drained fine. Did so with top off and lifting unit to look under unit, no leaks or signs of leaking. No holes in boot or drain hose. Water lines and drain not leaking. Ran rinse nose and spin cycle, also no leaks.Collected for service call only at m cash"
We serviced a
ELECTROLUX DRYER
Model eimed55iiw2
Near Westfield, MA 01085
Mike K.
Job Details:
11/02/2024
"E64 error which is a heating issue, found top of triple element open, fuses continuity checked good. Verified receipt n timed dry high heat, lower to elements heating, voltage at third element but not heating.Quoted for heating element/labor. Denied. Collected for service call only"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Chicopee, MA 01020
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Making noise while operating, found debris in blower assy, cleared and running smoothly"
We serviced a
LG RANGE
Model LREL6323S/01
Near Springfield, MA 01151
Mike K.
Job Details:
11/02/2024
"Controller part ordered does not include the actual control board, just the plastic front. Office to research proper part.Replaced switch and still both parts of element on on both single and dual selected. Replaced element and working properly.Office to look up control, burners operating fine; ordrng 1 Unknown (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, MA 01108
Mike K.
Job Details:
11/02/2024
"F7e4, f6e3 basket re-engagement error, control communication error. Cleared history and ran diagnostic cycle. Completed fine.Ran quick wash and unit went between slow spin and agitate several times, never added to Ayer and then to wash complete, same errors as n history after erase by them previously. Cleared and ran normal cycle, same thing and this time with just the f7e4. Cleared. Basket spinning freely and did switch between agitate and spin fine in diagnostic and was switching during sensing error n both cycles tested.Lower unit inspection shows the gear case assy leaking oil. Unit would require new gear case assy, shifter, Washplate/screw. And with communication error a control and possibly user interface control.As just control, gear case and labor was over $1k customer denied repair. Collected for service call only."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, MA 01089
Mike K.
Job Details:
11/02/2024
"Unit making noise when agitating. Ran diagnostic cycle and Found source being the clutch assy. Replaced clutch and belt and ran diagnostic cycle again and ran smoothly with no abnormal noises; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Agawam, MA 01001
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Complaint of burners not going low enough when set to low, adjusted burners down and showed cs them working properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Enfield, CT 06082
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Cs said he was getting an f9e1 error and had attempted to solve, remove bing back drain line.Unit has drain hose connecting the larger pvc pipe and going up to ceiling and crossing room before going back down. This set up will have a lot of back pressure and a large amount of back flow into unit. Drain n his was detached as was hot water supply. Reattached and hot water supply leaks, need new water supply hose not covered by warranty. I as going to replace pump but ordered pump is incorrect, two motor instead of single with an unlocked outlet.Found stock in original pump drain trap. Customer replaced hoses and contact if still having issue.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near East Hartford, CT 06108
Chuck M.
Job Details:
11/01/2024
Customer complaint is that wall oven stopped working. Asked tenant to shut off breaker and he said he did. Removed wall oven and found power cord shorted at terminal block. Tested and found 240V at terminal block and shorted wire. Customer does not know which breaker is for oven. Explained to owner over the phone that power cord is not covered. Owner wanted to have tenant shut the power to the house down so tech could replace terminal block and then turn power back on. Explained to owner that is not safe.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Hartford, CT 06118
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator is leaking. Inspected and found hole in reservoir waterline. Water line was pinched between rear panel causing puncture. Ordered reservoir. ; ordrng 1 W11613294 (Reservoir)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Denver, NC 28037
Ryan S.
Job Details:
11/01/2024
"Return to install parts ordered installed new control board harness lid lock and strike. Ran unit through service diagnostics unit working as designed verified proper operation.; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK , used 1 W11457841 (STRIKE) from stock"
We serviced a
SAMSUNG WASHER
Model WF50R8500AV/US
Near Norton, MA 02766
Aimee Z.
Job Details:
11/01/2024
"Took top off and looked by dispenser, found a small drip under dispenser draw. Also a pin hole in hose to drain pumpIn basement put tray under to cat water .; rqstng P&A on 1 DC97-21472N (Dispensor) and 1 DC67-00244A (Drain hose), states that autho needed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Holyoke, MA 01040
Chris B.
Job Details:
11/01/2024
Complaint that the freezer is leaking water underneath. Found ice in the compressor side. Adjusted gas pressure and all running normal. Mentioned to the customer to keep and eye out on the cooling for the next few days.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Easthampton, MA 01027
Chris B.
Job Details:
11/01/2024
Complaint that the freezer is icing up on the top near the gasket. Found gasket not sealing properly. Heated up gasket and got it to seal normal. Found rails on the top basket not pulling out all the way. ; ordrng 1 W11131390 (Bracket Left) and 1 W11161915 (Bracket Right)
We serviced a
KITCHENAID RANGE
Model KSEG700EBS6
Near Easthampton, MA 01027
Chris B.
Job Details:
11/01/2024
Complaint that the Aqualift and tested out the unit with no issues. Reached proper temps and mentioned to the customer that the oven needs some work involved to do the cleaning process.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced control and harness. Reassembled, ran DLMS calibration and diagnostic cycle. All completed properly with no issues. Exited diagnostics, started quick wash cycle, went through sensing and began filling correctly. Washer operating properly."
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Norton, MA 02766
Aimee Z.
Job Details:
11/01/2024
"Found the holes front bellows clogged, cleaned outIt would fill with water and leak down front .Also tested the drain and spin the spin was shut off.Turned back on tested drain right out.Advised customer need to do cleaning on the washer every month . With the clean cycle"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Stafford, CT 06076
Gary V.
Job Details:
11/01/2024
"Installed parts listed and cycled, ice maker filled with water and please allow 24 hours for ice production."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRI22FNWH00
Near Meriden, CT 06450
Jeremy B.
Job Details:
11/01/2024
Not cooling correctly and making a noise. Found condenser coil clogged causing uneven frost pattern. Cleaned and even frost pattern developed
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Belchertown, MA 01007
Chris B.
Job Details:
11/01/2024
Complaint that the error code F0E7 keeps coming up. Mentioned to the customer to run a few normal cycles and not the clean wash
We serviced a
SAMSUNG WASHER
Model WF45R6100AV/US
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
11/01/2024
"Found the basket spins spin basket wobbleNeeds Front tub , spin basket and rear tubRear tub no longer available Explained to customer the spin basket is loose showed hear New washer"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Wrentham, MA 02093
Aimee Z.
Job Details:
11/01/2024
Installed new timer let run down and could hear the motor inside timer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Iron Station, NC 28080
Ryan S.
Job Details:
11/01/2024
Return to install new evap and compressor. Installed new compressor pulled vacuum for 20 minutes steady. No leaks charged with 6 ounces are 134 verified cross pattern . Frost pattern steady 15min. Closed unit up. informed customer to give 24 hours for proper cool 48 for ice. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/01/2024
"Complaint washing machine keeps filling filling filling during a cycle doesnt fill with water when washing machine is off. Im afraid its going to overfill and flood the house. Specifically issue occurred during a bulky wash cycle. A load of a quarter of the way full. I found no error codes in fault history I filled washing machine clear the top I found customer does not have a proper air gap in the drain system. Unit may be siphoning water back into the washing machine, causing issue to occur issues. Customers drain is an old cast-iron pipe, customer stated if they had the hose in there regularly it will overflow onto floor flooding house. Customer stated theyve never had an issue with the way it set up before I did find however the water is draining out of the washing machine tub. Im going to order a control board just to be on the safe side and replace pressure switch. Thats built onto control board to be safe. Verified pressure swi; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mount Holly, NC 28120
Ryan S.
Job Details:
11/01/2024
"Customer complained unit not cooling as well. Ui display was messed up. Was able to enter diagnostics and fiunf ref section evap fan not coming on. Compress, thermistors were good. Freezer freezing properly and frezer evap fan good. Baffle working. Ordering ref evap fan and ui control board. Schedule return call for 11-7-24 am. ; ordrng 1 W11087438 (Evap fan) and 1 W11387384 (Ui control panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced filter head. Turned water back on, tested, works and has good flow with bypass cap in place and no filter. Once filter is put in flow drops to a trickle. Advised customer that issue is with the filter not the unit. Customer is going to purchase another new filter."
We serviced a
WHIRLPOOL RANGE
Model RF264LXSQ0
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced oven bake element. Tested, heating and operating properly. All other functions tested good.; dspstn on spec-tagged invntry: 1 WPW10308477 ELEMENT"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Charlotte, NC 28214
Ryan S.
Job Details:
11/01/2024
Came to install valve board by previous Tech control board was not in parts bin . Contacted Nc parts office. Nardia said she wasnt sure where it was. Installed valve and ran unit through service diagnostics. Unit working as designed.showed customer valve turning off and working as designed. Verified proper operation.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Meriden, CT 06451
Jeremy B.
Job Details:
11/01/2024
"Wash motor only hums and not agitating. Found faulty capacitor. Replaced actuator, capacitor and then ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/01/2024
Dryer squeaking. Idle pulley and wheels worn. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced control and harness. Reassembled, ran control calibration, completed properly. Tested washer, all components and functions operating normally."
We serviced a
MAYTAG DISHWASHER
Model MDBH975AWS
Near Enfield, CT 06082
Gary V.
Job Details:
11/01/2024
"Inspected and found ui panel no longer responding properly, part is nla."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Enfield, CT 06082
Gary V.
Job Details:
11/01/2024
"Inspected and found spin speed fault, cycled and motor getting hot and shutting off from internal thermal switch, also spin not getting up to high (3) spin speed, will order parts and return.; ordrng 1 W11283592 (Drive motor) and 1 W11513246 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found ff door mullion became separated from holder, reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, NC 28214
Ryan S.
Job Details:
11/01/2024
"Came to install new tub and sump. Took apart unit, installed new tub and sump. Ran unit no leaks. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, NC 28056
Ryan S.
Job Details:
11/01/2024
Customer complain unit was jumping around. Upon arrival tried to push down on drum to check suspension could not push down on drum looked underneath found belt cover had came off and ground into belt. screws had came out of belt cover. Nothing under unit to knock it off. Ordering belt cover and belt. Scheduled return call for.11-8 am . Left suspension with customer. ; ordrng 1 W11239857 (Belt) and 1 W11409708 (Cover)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/01/2024
Installed new parts then ran self test all checks good.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/01/2024
I installed all previously ordered parts tested operations no further issues found with dryer today. All operations are normal. All temperature sensors are normal. Airflow displa
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/01/2024
"Checked and tested washer. No stored error codes. Ran component tests for agitate and spin, operating correctly. No issues with suspension or suspension excessive movement of tub or basket. Sounds and noises are normal operating sounds. Advised customer that there are no other repairs recommended. Advised her that she can call warranty company and request a second opinion and that we would have to charge for any further visits."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ10
Near Ashford, CT 06278
Amanda R.
Job Details:
11/01/2024
Water collecting in drawers the left side of ff door gasket not sealing heated gasket and molded to cabinet set temps at recommended
We serviced a
LG REFRIGERATOR
Model LFX28978SW/02
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found ice build up in base of freezer and drain tube clogged, will order part and return. Damage waivers need to be signed on return trip.; ordrng 1 5251JA3003D (Drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW05
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found unit not level causing door to not close properly, adjusted and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/01/2024
"Installed new control and tested dishwasher still draining and filling at the same time and tub never fills. Tried replacing motor sump assy again but still doing same thing. Will order new main harness. Turbidity sensor and control panel. ; rqstng P&A on 1 W11568793 (Harness) and 1 W11416457 (Console) and 1 W11410464 (Sensor), used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/01/2024
Washer not completing cycle. Found d F8E1(long/nonfill) found cold water screen clogged. Cleaned and tested all checks ok.
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/01/2024
Installed new hinges. Door now closing properly.
We serviced a
MAYTAG OVEN
Model MEW9627FZ21
Near Bolton, CT 06043
Amanda R.
Job Details:
11/01/2024
F5e1 latch not operating F3e1 shorted sensor lower f3e0 upper sensor shorted f1e1 upper rtd uncalibrated lower door latch stuck in locked position threw f1e1 error upper oven working needs new control ; rqstng P&A on 1 W11132456 (Latch) and 2 W11346074 (Sensor)s and 1 W11598232 (Control)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JB01
Near Vernon, CT 06066
Amanda R.
Job Details:
11/01/2024
Units fan dosent work on low speed not coming on when heating ; ordrng 1 W11441128 (Fan) and 1 W11552021 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Charlotte, NC 28210
Mitch H.
Job Details:
11/01/2024
Tested and found flame dropping out on bake but gas still being sent to burner. Needs gas valve and bake igniter. Quoted customer for repair and saved estimate. Customer declined repair.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28209
Mitch H.
Job Details:
11/01/2024
"Removed burners and using bubble solution tested at orifices. On right and left front burners found slight formation of bubbles. Very small but there. Checked center burners, no bubbling or other issues. Ordering left and right side manifolds. Checked part availability and scheduled return for 11/11 AM. Requesting extra time for repair.; ordrng 1 W11381267 (Left manifold) and 1 W11378578 (Right manifold) and 1 2Xtime (2X time)"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, NC 28209
Mitch H.
Job Details:
11/01/2024
"Tested and found that microwave is heating intermittently. Right side interlock not always engaging and door not latching properly. Per service pointer W11646951, ordering latch kit. Requesting extra time to remove, repair and reinstall. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11685626 (Latch kit) and 1 2Xtime (2X time)"
We serviced a
JENN-AIR OVEN
Model JJW2727DS03
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/01/2024
Complaint last technician who installed the part never test was in and out in less than 10 minutes lower oven will not heat lower oven. Will not do anything when lower oven light is pressed upper oven light turns on when upper oven light is pressed. Nothing works when upper oven is trying to be preheated. Nothing works. Found unit was programmed for the wrong model number was programmed for a single oven only. Not a double oven. I reprogrammed control board user interface to proper model number.tested operations of both ovens. Everything is now working properly.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Matthews, NC 28104
Jonathan J.
Job Details:
11/01/2024
Complaint ui indicator light is not moving on a normal cycle with no clothing in it past wet runs for hrs door is hard to open close moves whole machine. I ran washing machine for about 20 minutes and LED indicator light still stayed on wet with no laundry in dryer. Ordering main control office to call customer when part comes in part is special order.; ordrng 1 W11728011 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Matthews, NC 28105
Jonathan J.
Job Details:
11/01/2024
"Complaint moisture developing on Mullion strip heater moisture has leaked onto door panel causing damage to door panel to occur. Found complaint true I inspected all door gaskets all door gaskets are functional and no leaks occurring that I could find. I set in diagnostics test number 9 , sub set setting to 1 vertical mullion heater to permanently on. Jenn air tech line file number tech line advised proper venting for top section of unit so it can breath air properly as well as what has been done with test 9 file number 7740236202."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/01/2024
No cool fridge or freezer Plugged into amp probe running at 8 ampsCompressor is hot fans all running No frost pattern Advised Cust to whirlpool Or call contract company needs sealed system tech To replace compressor
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL5
Near Weddington, NC 28104
Jonathan J.
Job Details:
11/01/2024
Two point water out of the door interior of fridge unit hammers pulse states unit has not made ice for over a year either. I found icemaker has failed causing it to not make ice. I found water hammer issue was caused by water inlet valve and also high water pressure. I tested operations no further issues found after replacing water inlet valve. Everything is now working proper.; used 1 W10884390 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/01/2024
Turn to install new control board and capacitor ran unit through quick wash. Unit went past rinse function/steo. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/01/2024
Found and cleared F4 E3 E1 error codes from diagnostics history replaced motor sump assembly ran diagnostic cycle again no issues found With dishwasher at this time. All operations are working properly and no leaking occurring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, SC 29745
Mitch H.
Job Details:
11/01/2024
"Disassembled inner parts and removed ice box. Removed and replaced heater. Reinstalled and reassembled. Ran diagnostics tests 56, 57 and 58 for ice maker and heater, all tested good. Ran valve test 45, valve activated and filled correctly. All tests passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB2
Near Salisbury, NC 28146
Jenn F.
Job Details:
11/01/2024
Replaced sump assembly and control board. Ran diagnostics. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Vernon, CT 06066
Amanda R.
Job Details:
11/01/2024
Customer ran this morning and didnt leak 8/4 9/2 unit has been leaking randomly in drip tray over sudsing occurring recommended changing soap and wiping access when filling rinse aid cleaning filter and running cleaning cycle once a month
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near South Windsor, CT 06074
Amanda R.
Job Details:
11/01/2024
"F6e2 error Ui wont power on enters diagnostics mode ordering both controls ; rqstng P&A on 1 W10914560 (Console) and 1 W10812424 (Control), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near West Hartford, CT 06117
Chuck M.
Job Details:
11/01/2024
"Replaced agitator, cam and belt. Tested washer and it checked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Simsbury, CT 06092
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator fluctuates in temperature between 32 and 44 degrees inconsistently. Measured temperature in FF section and got 33 degrees. Control set at 4. Recommended. Replaced control from truck stock but it would not accept program code 28. Ordered control. ; ordrng 1 W11524469 (refer elect cont brd)
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Marlborough, CT 06447
Jeremy B.
Job Details:
11/01/2024
Customers complaint is there is a gap between drawers and glass shelf and does not lining up. Took pictures called tech support and al are within specs was given this SR#7740234107
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, MA 01757
Aimee Z.
Job Details:
11/01/2024
"Third time company been at house for noisy fan freezerCust ice melting ran the fan test ice box didnt come on But also found the harness in the left draw broken , which control any thing low voltage The freezer not going into defrost put mode in long defrost Also found on p2 7 no voltage to heater in freezerElement is good Needs harness,control, ui, fansMight be all from harness replace first; rqstng P&A on 1 W11249952 (Fan and harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11170612 (Harness draw) and 1 W10846539 (Fan ice box)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Springfield, MA 01129
Chris B.
Job Details:
11/01/2024
Complaint that the glass on the door came off. Gals is unglued from the frame and wont fall back in its place. Will order parts for a return visit.; ordrng 1 W11620722 (Glass Outer) and 1 W11178521 (Name Plate)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, MA 01028
Chris B.
Job Details:
11/01/2024
"Complaint that the dishwasher is not washing correctly and soap pods are not fully dissolved. Found error codes F6E4 and F7E1. Found bad floater housing causing floater pin not to engage switch. ; ordrng 1 W10873429 (Base) and 1 WP8531743 (Seal) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Floater), dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bloomfield, CT 06002
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator door handle was loose. Tighten and secured. Ice container is broken. Took pic. Ordered ice container. ; ordrng 1 W10850492 (container)