We serviced a
MAYTAG WASHER FL
Model MHW8630HW3
Near Suffield, Connecticut 06093
Gary V.
Job Details:
11/20/2025
"Inspected and found hoses to auto dispenser dosing motor were reversed, causing water to flood dispenser housing and detergent being not discharging, corrected hoses to dosing motor and cycled multiple times, now unit is dispensing detergent into tub (took pics) showed customer. All other functions test normal at this time."
We serviced a
LG WASHER TL
Model WT7400CV
Near Suffield, Connecticut 06093
Gary V.
Job Details:
11/20/2025
"Installed new inlet valve and cycled, tested fine."
We serviced a
WHIRLPOOL M/W OTR
Model JMC2430LL00
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
11/20/2025
Customer had f2e1 error. Replaced pre id ui panel. Ran microwave . All ui buttons working. Verified proper operation.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSF505ESS01
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
11/20/2025
"Inspected and found main control and thermistor communication problems causing temp fluctuations, fans, compressor, lights and full evap frost patterns all functioning properly, quoted, and they will call if they want to proceed with repairs."
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/20/2025
"Tested and ran diagnostics. Found F7E5 shifter error. Removed rotor and inspected slider . Found it very worn. Replaced slider, rotor and bolt. Reassembled, ran load size calibration the diagnostic cycle. Both completed correctly. Washer now operating properly.; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
11/20/2025
"Inspected and found bake element broken, replaced with new bake element and cycled, tested fine. Customer is aware of 5 star survey coming from whirlpool via email.; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/20/2025
"Installed new drain pump and cleared lint out, cycled and didnt detect any other problems."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/20/2025
"Installed new control board and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
11/20/2025
Customer complained unit will not stop draining once plugged in. Confirm complaint needs new control board. Unit is out of warranty but covered under S153EB. Replace control board from pre-id truck stock. Ran unit three quick wash verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
11/20/2025
"Checked and found heating element open. Disassembled, removed and replaced element. Reassembled, tested, dryer heating, cycling and operating properly.; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4655JW2
Near Charlotte, North Carolina 28277
Ryan S.
Job Details:
11/20/2025
Customer complained unit will not stop draining once plugged in. Confirm complaint needs new control board. Unit is out of warranty but covered under S153EB. Replace control board from pre-id truck stock. Ran unit through quick wash verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ04
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/20/2025
"Spoke with customer, she said unit was working until Tuesday of this week then stopped cooling. Pulled refrigerator out, removed cover, found compressor very hot and not running. Unplugged unit, checked and found unit equalized at 40psi. Plugged back in, found compressor tripping off on overload. Pulling almost 17 amps trying to start. Compressor locked up. Ordering compressor. Checked part availability and scheduled return for 11/24 AM ; ordrng 1 W11574734 (Compressor)"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW3
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
11/20/2025
"F7e5 error f7e9 f2e1 ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 6 W11027980 (Screw)s and 1 W10734521 (Slider) and 1 WPW10238319 (Screw) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W11195970 (Control) and 1 W11550891 (Agitator) and 1 W10909670 (Spanner nut), used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model GR2SHKXKB02
Near Charlotte, North Carolina 28277
Ryan S.
Job Details:
11/20/2025
Installled ordered parts. Unit now running and can go into defrost. Verified proper operation.
We serviced a
KITCHENAID RANGE
Model KFGC558JBK07
Near Charlotte, North Carolina 28277
Ryan S.
Job Details:
11/20/2025
Installed our parts ordered by previous Tech. Both ovens are now lighting. Flames seem low flames on surface burners seem low also all burners ordering new regulator. Schedule return call with customer.; ordrng 1 W11193822 (Regulator)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/19/2025
Customer had breaker turned off on arrival. Checked and found igniters constantly sparking as soon as breaker was turned on. Found that switch assembly was bad. Quoted customer for replacement of switches. Customer approved. Checked part availability and scheduled return for 11/24 PM. Collected full amount on ck# 5452.; ordrng 1 W11376663 (Switch assembly)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/19/2025
"Checked and confirmed dryer not heating. Disassembled and removed front. Tested and found element open. Removed and replaced element, reassembled, tested. Now heating and operating properly.; used 1 WP3387747 (Element) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW6500MW0
Near Indian Land, South Carolina 29707
Mitch H.
Job Details:
11/19/2025
"Tested and ran diagnostics. Found F7E4 basket re-engagement error. Removed and replaced actuator. Reassembled, ran control calibration then diagnostics test cycle. All completed correctly. Started washer in Quick wash cycle, allowed to fill and agitate, no issues. Cancelled cycle, washer drained normally. Then ran drain and spin, all operating properly.; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HC1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/19/2025
Replaced all parts previously ordered.Adjusted rear left leg.Tested unit.Functionality returned to normal state.JWF
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Indian Land, South Carolina 29707
Mitch H.
Job Details:
11/19/2025
"Tested and found valve operating properly. Entered diagnostics, found F4E3 pump motor error. Disassembled, removed and replaced sump assembly. Reassembled, tested dishwasher and checked for leaks. Operating properly with no leaks.; used 1 W11665769 (Sump assembly) from stock"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFX2876DRM00
Near Worcester, Massachusetts 01603
Glenn
Job Details:
11/19/2025
Defrost failure in fresh food section. Tested heater circuit it is getting proper voltage and amp draw but defrost isnt working properly. Per tech line replace user interface. Installed part installed part. Tested all ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Worcester, Massachusetts 01603
Glenn
Job Details:
11/19/2025
"Inspected gear case, cam, which moves back and forth freely and shows no wear and tear, replace actuator tested in both automatic diagnostics and manual diagnostics sounds like the gear case maybe be grinding under a load while in agitation. Parts were ordered but did not arrive needs reschedule. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Worcester, Massachusetts 01604
Glenn
Job Details:
11/19/2025
"Found worn outdoor seals control damper, making a clicking noise and cracked door shelf. Installed door seals damper control and shelf. Tested all ok"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Worcester, Massachusetts 01605
Glenn
Job Details:
11/19/2025
Found washer not starting. The door strike is broken replaced the part tested all ok ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER TL
Model MVWP586GW0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
11/19/2025
No error codes found at this time washer does not complete the cycle. At one point there was a pressure switch error code flashing. Order part control ; ordrng 1 W11657965 (Control board)
We serviced a
JENN-AIR WALL OVEN
Model JJW2430IL01
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
11/19/2025
Remove door and dismantled to tighten Screw for handle all tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, Massachusetts 01536
Glenn
Job Details:
11/19/2025
Drain pump is seized up replaced part and truck stock tested all OK ; used 1 W10876537 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
11/19/2025
Complaint washing machine flooded house out. Found control board failure. Replaced control. Found upon completion and test that drain in wall is clogged causing flooding condition when unit drains. Summer needs to rectify drainage issue in the wall unit working as designed. using date of delivery from SB web Entitlement.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM03
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
11/19/2025
"Removed old compressor and used nitrogen to clear lines found compressor locked up and r600 stuck on low side, after flushing with 250 psi brazed in new compressor,drier and couplers filled unit with r600a and monitored pressures. Unit is holding and now cooling to specs advised customer to give unit 24x48 hrs with a cup of water in fridge and freezer to make sure things are cold and frozen ; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Plymouth, Connecticut 06782
Jimmy R.
Job Details:
11/19/2025
"Ran unit and found dishwasher would not wash tested voltage to motor and found 120v being sent but motor not coming on. Replaced sump assembly and ran unit thew a test cycle, unit is now washing and working to specs ; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
11/19/2025
Installed new main cntrl and heated oven to 350 degrees oven now getting to temp. Checked all burners and unit is now working to specs
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
11/19/2025
Replaced previously ordered parts inspected filter dryer beads no contamination of system seen at this time. Could not find any leakage using combustible gas leak detector still I suspect a leak in the system somewhere as root cause back end of refrigerator is heavily dented and caved in unit was open box sale.; used 1 W10913906 (Coupler) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ12
Near Charlotte, North Carolina 28210
Jonathan J.
Job Details:
11/19/2025
Replaced failed led module.LED lights working properly upon completion.No additional issues reported by customer.Unit working as designed
We serviced a
WHIRLPOOL DRYER
Model wed4815ew1
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
11/19/2025
Replaced failed door handle.Unit functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ09
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/19/2025
"Removed ice maker assembly. Replaced ice maker, reinstalled. Tested, ice maker cycled and filled properly. All checked good."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ09
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/19/2025
Replaced failed ice bucket.Tested unit.All functional as designed.JWF
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/19/2025
Installed new shield and unit is now covered and operating to specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
11/19/2025
"Tested washer and checked for errors found F0e3 over loaded cleared codes and ran a calibration cycle, found when unit would spin it started making a super loud vibration noise found noise coming from drain hose hitting back in unit. Secured drain hose and unit is now operating to specs"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/19/2025
"Installed new main cntrl and recalibrated machine, ran a wash and spin cycle finding unit is now operating to factory specs"
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3330RZ01
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
11/19/2025
"Tested unit and found microwave not powering up checked voltage to unit and 120v present. Ohmed out fuse and found faulty replaced fuse from stock and unit came on and started operating went to run it and magnetron was super loud and then shut down again. Checked magnetron and found faulty also found some marks on capacitor and black marks on transformer witch was super hot to touch after running for two seconds, will order parts needed and return advised customer we would call when parts are in due to part out of stock. Extra time needed microwave had to come down and is installed high up on cabinets ; ordrng 1 W10754299 (Magnetron) and 1 W11545872 (Transformer) and 1 W10705215 (Capacitor) and 1 WPW10531156 (Filter board), used 2 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
SAMSUNG WASHER TL
Model WA54M8750AW/A4
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/19/2025
"Inspected and found Gearcase seized, quoted and she will call ."
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/19/2025
"Installed new belt and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/19/2025
"Inspected and found pressure system fault and drain pump running, replaced with new main acu and ran diagnostics test, and tested fine. Total cost of repair covered by manufacturer. Customer aware of 5 star survey coming from whirlpool via email."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Suffield, Connecticut 06093
Gary V.
Job Details:
11/19/2025
"Installed suspension control and valve, cycled and did not detect and leaking or problems. Customer is washing large bedding items and informed them against that, washer not meant to be used commercially.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
MAYTAG WASHER TL
Model MVW6200KWO
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
11/19/2025
"Concern was noise or burning smell. Inspected and found no fault codes , cycled unit multiple times., did not detect any kind of problem at all. Customer will monitor unit."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706ESS01
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/19/2025
"Arrived and found while the unit was unplugged and non operational from previous week, a rodent infestation occurred chewing wires in compressor compartment that are part of the cabinet causing unit to be irreparable. No parts from previous order were installed. Sending back all parts for credit."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEYM05
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/19/2025
"Concern was noise and poor cooling. Inspected and found ice maker broken, all cooling, lights, fans, compressor all functioning properly and temps at 0 and 38. Will order ice maker and call for return date.; ordrng 1 4317943 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lake Wylie, South Carolina 29710
Ryan S.
Job Details:
11/19/2025
Found screws it top of panel or ok but panel / door lock where they screw into is stripped. Ordering ui panel and door lock. Scheduled return call with customer. ; ordrng 1 W11116422 (Ui panel) and 1 WPW10653840 (Door lock)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5FHEXVS02
Near Clover, South Carolina 29710
Ryan S.
Job Details:
11/19/2025
"Installed new defrost control and unit still not working. Found voltage through defrost control now to thermostat.jumped thermostat and it started fans and cooling, hit thermostat with screwdriver handle and joyed it, it started working, thermostat has Internal failure. Needs new thermostat. Ordering thermostat. Informed customer office will call when part comes in.; ordrng 1 WP2315562 (Thermostat control)"
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/19/2025
"Tested unit and found machine would not start a wash cycle it would just sit, ran diagnostics to check errors no found F9e1 long drain. Ran a self test and unit just sat never washing or draining, chcked drain pump and found lower housing had come off breaking the wire, reattached and unit is now operating to specs"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
11/19/2025
"Customer complained of possible smoke smell. Ran unit with lid lifted up, heater working and cycling on and off, no frayed or melted wires. Nothing inside drum area has thermal damage either. Could not find any issues. Used vent test kit and unit did not pass vent test kit with exhaust hook hooked up to wall. Informed customer to make sure hose is not getting smashed behind dryer and to possibly get exhaust line cleaned professionally."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS05
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
11/19/2025
Came to install parts ordered by previous tech. Installed parts. Ran to test dispenser. Verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
11/19/2025
Complaint that the washer is not draining properly. Found failed harness wire. Replaced part with TS# W11643701 and unit draining and cycling normal. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
11/19/2025
Complaint that the washer would not start any cycle. Found failed capacitor. Replaced with TS# W11395618 and unit running normal.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
11/19/2025
Replaced all parts and unclogged drainage and unit working normal.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Springfield, Massachusetts 01105
Chris B.
Job Details:
11/19/2025
Replaced all parts and washer running normal. No leaks detected. There was only hot water present at the moment. Ran diagnostic with only hot side and all running normal.
We serviced a
JENN-AIR COOKTOP
Model JGD3430WB00
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/19/2025
"Inspected and found switch and knob to blower broken and switch harness assy not working on left front burner, switch harness shows nla."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/19/2025
"Installed lid lock found wrong control board in correct part number box, also now getting new actuator error that was not present on last call. Replaced actuator and cam and issue still present. Reordering control and harness. Called Kurt and told him to check new board when it comes in. ; ordrng 1 W11742939 (Control) and 1 W11643701 (Harness), used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/19/2025
"Tested and ran diagnostics. In test 56, found E2 ice maker motor lost position error. Ran test 57, ice maker would not cycle. Disassembled, removed and replaced ice maker. Cycled power to refrigerator to clear error. Ran test 56, ensured error was cleared. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled correctly. All operating properly.; used 1 W11658802 (Ice maker) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
11/19/2025
Complaint that the dishwasher is not cleaning properly. Found failed sump pump. Replaced with TS# W11613480 and unit running normal. No leaks detected.; used 1 W11613480 (MOTOR/SUMP ASSY) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near York, South Carolina 29745
Mitch H.
Job Details:
11/19/2025
"Checked and tested. Found thermal fuse blown. Removed and replaced fuse, tested, dryer now operating properly.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
GE WASHER FL
Model GFW550SSM5WW
Near Granby, Massachusetts 01033
Chris B.
Job Details:
11/19/2025
Complaint that the washer was not draining until customer cleared out the filter and wanted to verify if the unit was working correctly. Found no issues with the washer. Ran a quick and spin cycle and all working normal. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Worcester, Massachusetts 01602
Chris B.
Job Details:
11/19/2025
Notes needed to be fixed.
We serviced a
WHIRLPOOL WASHER FL
Model WTW5057LW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/19/2025
"Tested and ran diagnostics. Found multiple error codes F1E1 control, F6E1 communication and F0E3 overload errors. Needs control. Quoted customer for repair and saved estimate. Customer wants to think about it and let us know. Advised that estimate will be good for 7 days. Collected for service call on cc."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706ESS05
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/18/2025
"Checked over unit and found right little crisper door not closing all the way, removed bin and found ice building up on fridge evaporator hitting draw causing it to not close. Placed unit into a force defrost and found thermistor shorted unit not defrosting, melted all ice and replaced thermistor reset unit and fridge is not defrosting and working to specs ; used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
11/18/2025
"Tested washer due to when running one cycle then switching to another unit would not let u start it customer would have to unplug unit to get it to run another cycle. Checked for errors and found F5e4 lid not open between cycles, ran unit threw several wash cycles and I could not duplicate issue. Ran a calibration to reset and unit went threw normally, will replace control, encoder and panel due to lid error not going away and issue with not starting. Advised part was out of stock and we would call when in for return visit ; ordrng 1 W11742939 (Cntrl) and 1 W11627516 (Encoder) and 1 W11643702 (Console)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF7A
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
11/18/2025
Complaint that the dishwasher has en error code i40. Found dishwasher all heavily covered inside with black mold and debris. Customer after realizing the amount of mold inside decided not to use it anymore. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
11/18/2025
"Complaints ice clumping clogging up door chute dropping anywhere from 30 minutes to an hour after ice is dispensed randomly. I found customer complaint is true. Ice is sticking in door. Shoot advised dumping ice buckets more frequently so ice cannot clump together. This is the way unit is designed as ice is bottlenecking in filler neck where filler neck attaching to door thumbs out as the ice is stuck together it clogs neck, and as it starts to melt, it falls out of the door. Cannot fix this specific issue as nothing is broken at this time install and instructed fulfilled. Advise customer if we come back for this issue again we will have to charge them"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/18/2025
Found heavy frost pattern at upper evap found harness fresh food evaporator going into liner is missing a pin connector causing evaporator fan motor to cease to function. 21615646 file number non repairable internal harness failure per manufacturer.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/18/2025
"Complaint Low/slow water flow at dispenser reported.Found low pressure with water filter install removed water filter unit now has great water pressure coming out of door clogged filter found install, and instructed fulfilled."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ11
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/18/2025
"51 g R600 Complaint unit not cooling both zones, making a buzzing noise accompanying by clicking noise. Found compressor is completely locked up ordering new compressor and components.; ordrng 1 W11686820 (Compressor) and 1 W11109499 (R600 filter drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
11/18/2025
Replaced previously ordered parts and tested unit.Functional as designed.Inspected for leaks.none detected.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
11/18/2025
Complaint that the washer keeps running and wont start any cycle. Found error code F3E1. Found failed control board on the pressure sensor side. Will order part for a return trip. 860-794-1815; ordrng 1 W11603811 (Control Board)
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Charlotte, North Carolina 28217
Ryan S.
Job Details:
11/18/2025
"Machine that was sent in was not this machine, informed maintenance guy the wrong tickets were sent in, these machines had already been worked on and the machines I was sent to today were new machines that had never been worked on. Talked to supervisor and he says he takes pictures of machine issues and sends them to a contractor, the contractor must have reissued old tickets to previously worked on machines accidentally."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
11/18/2025
"Inspected and found main acu pressure system fault and drain pump running, replaced with new control board, ran diagnostics test and cycled, tested fine. Customer is aware of 5 star survey coming from whirlpool via email.; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT550SAPW00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
11/18/2025
Found FAE4 error code pool unit out and drain drip pan and unit for a while with dripping off unit did not leak. Could not find leak informed customer issue couldve been from setting issue or level for customer to make sure to use proper detergent verified proper operation.
We serviced a
JENN-AIR COOKTOP
Model JGD3430WB00
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/18/2025
"Inspected and found blower switch and knob broken, attempted to remove cooktop, but couldnt because screws and burner heads are seized and corroded, will submit for parts and call."
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/18/2025
Inspected and found main acu not sensing auto dry cycle properly and shutting off early leaving clothes damp. Will order part and call for return date.; ordrng 1 W11685960 (Main control)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
11/18/2025
Replaced drum.Reassembled dryer and found squeaks in rollers.Replaced roller kit and tested unit.Squeaks resolved.Unit functioned as designed JF ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID RANGE
Model KDRU783VSS00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/18/2025
Complaint front left burner will not ignite. Had another company out that replaced the igniter. I found igniter was replaced. Igniter was not properly secured allowing to flap around and burner assembly. Also found burner orifice holder and orifice holder tube. Small orifice was completely clogged. Found orifice tube. Small tube was completely clogged going all the way to valve assembly was able to clean tube all the way out and fix units. No further issues found with cooktop or unit at this time other than large oven door switch is very sticky and not closing properly All the time customer declined repair on that switch as of right now as entire cooktop has to be completely removed to access door switch.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/18/2025
"Tested unit and found dishes not coming clean, ran a wash cycle and found no water spraying out of spray arms found spray arms clogged with food causing unit to not wash well. Cleaned arms and recalibrated machine ran a wash cycle and unit is now spraying water and washing to specs"
We serviced a
KITCHENAID COOKTOP
Model KGCU407VSS02
Near Sutton, Massachusetts 01590
Glenn
Job Details:
11/18/2025
Installed all parts tested all burner tested all ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/18/2025
"Checked and tested. Found drain pump constantly running. Ran diagnostics, found F8E4 overfill error. Removed kick plate. Pulled drain tray out, found water in tray. Removed float switch. Emptied, cleaned and dried tray and float switch. Reinstalled, tested dishwasher. Started in normal cycle, let run for 5 minutes, no leaks found. Cancelled cycle, drained, no leaks. Dishwasher operating properly. Explained issue to customer and that it could have come from something spilled on door when unloading dishwasher."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
11/18/2025
"Installed new timer and ran dryer threw a cycle checking heat, found unit now heating and cycling heat timer advancing and working to specs"
We serviced a
KITCHENAID COOKTOP
Model KCIG556JSS02
Near Sutton, Massachusetts 01590
Glenn
Job Details:
11/18/2025
"Verified error code problem is either the center burner or the IPS board. I am unable to lift the top out for testing as the installer silicone in place instructed customer will order parts, but he needs to have that silicone removed so that we can lift the top out safely Order parts ALLOW 2HRS for repair ; ordrng 1 W11586463 (Coil) and 1 W11741354 (Ipc module)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Sutton, Massachusetts 01590
Glenn
Job Details:
11/18/2025
Recall from prior visit having to remove the drawers and doors they were out of alignment. I adjusted the freezer drawer and fresh food doors tested all ok. No charge
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Charlton, Massachusetts 01507
Glenn
Job Details:
11/18/2025
Found bearing failure and slow cold waster fill. Removed agitator and spanner nut. Part gear case was preordered but hasnt arrived. Will need to order parts and wait for gear case. ; ordrng 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W11096267 (Valve)
We serviced a
AMANA RANGE
Model AGR6303MMW0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/18/2025
"Tested oven and found bake and broil would no heat up stove top operating normally. Tested bake cycle and found ignitor not glowing at all checked voltage to ignitor and found no power checked connection at control and found connections good tested power at main cntrl and no power sending to ignitor to heat unit up, also ignitor was bent from heat will order and replace ignitor and main cntrl. Advised main cntrl was out of stock and we would call when it was in for return visit ; ordrng 1 W11764615 (Cntrl) and 1 W11590294 (Ignitor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
11/18/2025
"Checked over unit and found when opening the door it would get to the bottom and catch, inspected lower part of door and found kick panel had been on awkward causing it to catch in door and snap when opening stopping the door from going down all the way. Fixed lower kick panel and found left side hinge had come loose from clip reattached and unit is no opening and closing properly"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
11/18/2025
"Tested washer and found once plugged unit back in it would start to run the drain pump and never stop, checked errors and found F3e2 pressure system fault control failure. Replaced main cntrl and recalibrated machine ran a wash cycle and unit is now washing and working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW2
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/18/2025
"Installed harness/pump and ran diagnostics test, tested fine."
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/18/2025
"Tested and found washer stuck in spin cycle would not agitate. Removed and replaced actuator and cam, retested, still not shifting to agitate. Ran diagnostics, no stored error codes. Can hear buzzing from control. Ordering gear case and control. Checked part availability and scheduled return for 11/25 AM ; ordrng 1 W11654022 (Control) and 1 W11454734 (Gear case), used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Holden, Massachusetts 01520
Glenn
Job Details:
11/18/2025
Verified failure drain pump rung constantly. Replaced control calibrated washer tested all ok Per F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPS00
Near Grafton, Massachusetts 01536
Glenn
Job Details:
11/18/2025
Found F4 E3 heater & control short its tripping breaker Order parts ; ordrng 1 W11690626 (Heater pump) and 1 W11696403 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3436RZ00
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/18/2025
Removed and replaced freezer door handle. Handle now secure and operating properly.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/18/2025
"Checked and confirmed noise. Removed dryer front, found idler pulley not in correct position and not running properly causing noise. Removed drum, inspected motor, blower wheel and all components. No issues found. Reinstalled drum and belt. Ensured idler was seated correctly and in proper position. Reassembled, tested, dryer operating properly and quietly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF736SDAM14
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/18/2025
"Inspected and found main control, power board and led module board all glitching and causing unit to power off and lights to flicker, quoted and they will call office if wants repaired."
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/18/2025
"Inspected and found wash arm spinner broken off, cycled unit and wash pump is running and working, unit is draining properly also, will order wash arm and call.; ordrng 1 W10860176 (Wash arm)"
We serviced a
WHIRLPOOL RANGE
Model WFG535SOLS4
Near Springfield, Massachusetts 01105
Chris B.
Job Details:
11/18/2025
Complaint that the oven is not responding at all. Found control not working tried three time to do a hard reset and not responding. Will order parts for a return visit. ; ordrng 1 W11620570 (Control Board) and 1 W10833885 (Sensor) and 1 W11524031 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
11/18/2025
Found clogged drain line cleared drain line and removed ice collected payment vehicle card