Service History 139

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HC0

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 09/22/2025

Complaint that the washer cannot be connected to Wi-Fi. Did a reset on the control. Called Whirlpool and system was updated and working properly.

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FFHB2740PS6A

Near Sturbridge, Massachusetts 01518

Chris B.

Job Details: 09/22/2025

Complaint that the refrigerator is creating a lot of condensation in both Freezer and Fresh Food section. Found multiple issues. Couldnt access diagnostic test due to touch screen led not readable. Found bad gaskets. Will need to quote for visible parts first before and when these parts are corrected then quote for further parts inspected. Customer will think it over but will not due any repairs at the moment. Collect trip fee.

We serviced a

WHIRLPOOL FREEZER

Model EV187NYRQ04

Near Sturbridge, Massachusetts 01518

Chris B.

Job Details: 09/22/2025

Complaint that the freezer has ice buildup in the bottom. Found clogged drainage with ice. Unclogged drain hole and unit working properly. Collected in full.

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RS0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/22/2025

"Unit is under 1yr wp warranty per service bench. Brand new, complaint of smell/smoke when using oven, gas oven. Ignites fine and odors are that of a new oven. No smoke in testing today. Did find when inspecting bake igniter that bottom panel wasnt flat, right screw went bro back panel instead of correct mount. Corrected when put back together, but hole in back panel.Called techline and documented, is cosmetic, but since within 30 days. Instructed to call whirlpool customer service with following case number.SR#7742443604"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near Tolland, Massachusetts 01034

Mike K.

Job Details: 09/22/2025

"Replaced compressor, switching tubing to reach new ports as they have been switches from original. Drier line is aluminum and coupler states in parts diagram was incorrect, right size is a 4 to 4.5mm, left original drier on. pulled into vacuum and held, charged with 43 g r600a, turned unit on and suction line heating up. Fr is getting cooler; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near York, South Carolina 29745

Mitch H.

Job Details: 09/22/2025

Disassembled top. Removed and replaced control. Reassembled. Ran control calibration and tested washer. Completed calibration and all operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHM08

Near York, South Carolina 29745

Mitch H.

Job Details: 09/22/2025

"Spoke to customer, he said that Advanced Appliance had been out and replaced separator on dispenser and broke off one of the screws that hold the cover. Screw is broken off in separator and cannot be removed. Ordering separator. Customer travels and wants to be called to schedule return.; ordrng 1 W11678839 (Separator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Thomaston, Connecticut 06787

Andre

Job Details: 09/22/2025

Ck unit upon arrival and remove and install latch unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Torrington, Connecticut 06790

Andre

Job Details: 09/22/2025

Ck unit upon arrival and found F7E1 error code. Install actuator from truck stock and calibrate unit by running DLMS calibration. After calibration run diagnostic cycle and monitor unit and unit is now operating to manufacturers specs ; used 1 W10913953 (Actuator) from stock

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF536RPS00

Near Tolland, Connecticut 06084

Gary V.

Job Details: 09/22/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ01

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 09/22/2025

Replaced control board and fuse. Ran unit to test. Verified proper operation.

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFI2089AES

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 09/22/2025

Found leak from hose in back of unit. Is part of filter housing assembly. Ordering part. Scheduled return call. Collected total via check # 260.; ordrng 1 WP12956202 (Filter housing)

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPQ6

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 09/22/2025

Found faulty start switch replaced part tested all OK

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Millbury, Massachusetts 01527

Glenn

Job Details: 09/22/2025

"Found the gearcase shaft where the cam kit gets installed, has broken off inside the gearcase and spins independently only need to order gear case agitator and camp kit ; ordrng 1 W11454738 (Gear case) and 1 W10721967 (Cam kit) and 1 W11418231 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 09/22/2025

"Returned to install new compressor, verified new leaks. Charged r600 68g. Verified proper operation. Informed to give 24hr for cooling . 48 for ice."

We serviced a

KITCHENAID RANGE

Model KSEG950ESS5

Near New Hartford, Connecticut 06057

Andre

Job Details: 09/22/2025

Ck unit upon arrival and found no operation from display. All burner on cook top work except no operation from oven or display. Remove display and inspect and found no damage harness but I did found mice dropping. I did inform customer that we do not work on unit with mice dropping/infestation. Parts thats needed is w10915815 display and w11100513.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 09/22/2025

Complaint that the dishwasher is not washing properly. Found F4E3. Found not power to the wash motor and clogged spray arms. Will order all parts for a return visit. Location has no signal at all.; ordrng 1 W11683652 (Control Board) and 1 W11613479 (Pump Motor) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Spray Arm) and 1 WPW10498900 (Spray Arm)

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW4505MW0

Near Brookfield, Massachusetts 01506

Chris B.

Job Details: 09/22/2025

Complaint that the washer is not cycling properly. Found error code F9E1 long drain. Found failed harness wire. Replaced part with TS# W11643701 and washer working normal.; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

KITCHENAID COOKTOP

Model KECD807XSS01

Near Ware, Massachusetts 01082

Chris B.

Job Details: 09/22/2025

Complaint that both front burners are not heating properly. Found right front burner not cycling correctly and left right doesnt cycles on low only medium and high and double burner only the outer ring heats up.; ordrng 1 WPW10222828 (Infinite Switch) and 1 2xFrameJob (2x Frame Job)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 09/19/2025

"Unit is under 1yr wp warranty per service bench.9-2, 8-4 errors in history. Complained of unit beeping, not starting, but had returned to regular operation yesterday. Complaint consistent with an 8-4 error, water in overflow pan. Dishes in lower rack on arrival had two bowls positioned in a way that could cause water spray to bounce under door and into overflow. Ran diagnostic cycle fine, verified overflow pan was wet. Does have a broken dispenser door. Replaced and working properly.; used 1 W11412300 (DISPENSER) from stock"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 09/19/2025

Helper Ticket. Parts installed and brought in by TC.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Charlotte, North Carolina 28273

Caleb

Job Details: 09/19/2025

Customer states unit bangs during spin. Tested unit and found no issues with suspension rods and the unit sits leveled. Advised customer of proper use and care. Also informed customer to be wary of items sitting next to unit. If call back order 1 Sus rods. W11396716

We serviced a

MAYTAG WASHER TL

Model MVW6200KW2

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/19/2025

"Concern this trip is leak. Inspected and found enormous heavy blanket in washer customer was trying to wash and attempted to explain that washing odd items will cause problems with washer, customer became irate started hollering at me. Please reschedule with another tech to come back out and attempt diagnosis. Or put on do not call list.; saved tckt"

We serviced a

WHIRLPOOL COOKTOP

Model WGE745C0FH00

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 09/19/2025

Replaced infinite switch and unit working normal.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 09/19/2025

"Found hub worn out again, need to replace gearcase and hub this time, quoted customer cost of repair, hub under 1 year warranty, customer does not want to continue with repair, I still replaced hub under warranty so customer could use machine again but she knows it will fail again.; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near York, South Carolina 29745

Mitch H.

Job Details: 09/19/2025

Checked and confirmed issue. Drain pump constantly running. Checked model and serial number. Does fall under S-code S153EB. Repair covered. Control on order but not yet received. Will install on return visit.; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 09/19/2025

Unit is a new build. Builder let me in. Found the front left. Burner would not ignite found burner cap was not properly put on burner head. Fixed issue . Unit now working as designed verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 09/19/2025

"Inspected and found door seal clips falling out again, will order new seal and return.; ordrng 1 W11542153 (Door seal)"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Hartford, Connecticut 06112

Gary V.

Job Details: 09/19/2025

"Arrived and no one answering rhe phone or door, took pic of address and office verified. ; dspstn on spec-tagged invntry: 1 W11603811 CONTROL"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Worcester, Massachusetts 01606

Glenn

Job Details: 09/19/2025

Pump Running - SP W11766193 - Special Project S153EB - Main Control - SCode S153EB PARTS/LABOR Replaced control board calibrated washer tested all ok

We serviced a

WHIRLPOOL DRYER

Model MED6630HW1

Near Worcester, Massachusetts 01606

Glenn

Job Details: 09/19/2025

"Found open thermal fuse again discovered grounded heater installed parts tested found no power from the heater relay on the board will have to order the control board ; ordrng 1 W11387578 (Control), used 1 WP3392519 (THERMAL FUSE), and 1 WP3387747 (ELEMENT) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Charlotte, North Carolina 28278

Caleb

Job Details: 09/19/2025

"Unit not heating. Confirmed problem incoming voltage. Found heater blown. Replaced heater, unit checks fine. Advised customer to get there vents cleared. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/19/2025

"ep334059@gmail.com complaint washing machine not spinning out laundry I found F0E3 error code in full history, only code in history. Balance load detect balance after multiple attempts. I checked inlet water. I checked drain pump. I checked suspension. I checked rotor stater bolt care case appears to be fine. Everything operating as it should be. Advise customer on proper loading procedures of washing machine. Customer has not attempted to use washing machine since out of balance load issue occurred. Customer stated they were afraid that the washing machine was going to go through the wall. no issues found performing a high spin speed test or a DLMS calibration cycle also placed unit into an unbalanced load detection cycle as well and it passed."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/19/2025

Complaint dryer is brand new and has never heated since day one. Ive had an electrician come out and two additional appliance companies. I found incoming voltage is incorrect. I found wall outlet receptacle is melted and needs to be replaced. Not part of the dryer. Pout receptacle is house wiring issue. I can hold power cord just right and get 246.3 V in the dryer will heat perfectly fine power cord does get warm on legs while holding cord with dryer running left dryer unplugged. Customer must fix wiring issue receptacle issue.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 09/19/2025

"Customer states dryer does not start, confirmed issue found motor seized, replaced from truck, tested okay; used 1 279827 (MOTOR) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 09/19/2025

Replaced control and harness. Recalibrated and ran diagnostic cycle fine.

We serviced a

WHIRLPOOL WASHER TL

Model Wtw7000dw1

Near Cumberland, Rhode Island 02864

Lee

Job Details: 09/19/2025

"Customer states unit not draining all water, confirmed issue, found error message for overload, and long drain, ran unit, gearcase has a lot of friction, noisy, need to replace gearcase and washplate, also drain motor working intermittent, was able to drain water but then seized up againCustomer will call if wanting to continue."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model wrf555sdfz09

Near Smithfield, Rhode Island 02828

Lee

Job Details: 09/19/2025

"Customer sr states ice bin get jammed fill of ice and now stopped workingFound icemaker bail arm missing, causing ice to overfill, need to replace icemaker and bail arm.WPW10300024 258.21W11226459 68.04WPW10351019 51.63Fri am; ordrng 1 WPW10300024 (icemaker) and 1 W11226459 (Bail arm) and 1 WPW10351019 (Bail arm extension)"

We serviced a

KITCHENAID WALL OVEN DBL

Model KODE500ESS20

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/19/2025

Replaced all previously ordered parts tested operations ovens. Both of them are preheating perfectly fine and cooling perfectly fine. All fans are operating normally now with no further issues found or error codes displaying during preheat.

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/19/2025

"Complaint washing machine making God awful grinding noise the last one minute of a normal wash cycle, but never makes any noise in any other. I found complaint true customer had washing machine started and running for me. Upon arrival. I found rotor bolt at backed itself all the way off. I applied sealant to screw and tighten screw back down on rotor stater bolt tested operations in diagnostics mode no further issues found with washing machine at this time. Everything working properly now. And no abnormal noises being heard."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 09/19/2025

"Complaint Leadwell lock unit will power on little unlock and machine just makes a buzzing noise repetitively. I found capacitor had failed. Replaced capacitor tested operations. Quick wash cycle everything functioning, and working properly now no further Issues found; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Providence, Rhode Island 02908

Lee

Job Details: 09/19/2025

"Customer states unit does not start Confirmed issue, start stop button does not work, need to replace control.Office will call when part is in.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Providence, Rhode Island 02904

Lee

Job Details: 09/19/2025

"Customer states washer continues to drainConfirmed issue found error code 3-1 , replaced control, calibrated unit tested okay"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Charlotte, North Carolina 28277

Caleb

Job Details: 09/19/2025

Customer provided updated receipt that showed unit is under warranty. Advised customer to contact whirlpool over conflicting information regarding purchase date. Compressor failure. Increased temperatures and compressor is extremely hot. All fans running fine. 53g. R600A. ; ordrng 1 W11736670 (Compressor) and 1 W11685134 (Inverter) and 1 W11109499 (Filter) and 1 W11782366 (Process tube)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 09/19/2025

"Installed all parts, inner door, hinge gasket, and latch tested OK"

We serviced a

JENN-AIR WALL OVEN

Model JJW2430DP01

Near Weddington, North Carolina 28104

Jonathan J.

Job Details: 09/19/2025

Complaint unit displaying F2E1 error code again even when power cycled off error code comes right back. I found complaint true attempted to unplug connectors. No change user interface is definitely defective. Replaced user interface falls under the one-year parts and labor had to collect diagnostics fee at this time. Tested new screen no additional issues found at this time. All touch functions and oven operations are heating and operating normally.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC302EPA09

Near Rochester, Massachusetts 02770

Aimee

Job Details: 09/19/2025

Found the top freezer leaning forward tried to heat gasket and flip gasket no change Does have custom panels on the outside .There a difference on 1 inch top and bottom Ordering door freezer completeCust not happy received in aug calling Fergusons; ordrng 1 13094913BQ (Door)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW1

Near Fairhaven, Massachusetts 02719

Aimee

Job Details: 09/19/2025

"Found the control damage the push button broken called office Going tak 2 days for control to come in Cust wait 4 weeks for part . Can some one else go to install parts ; ordrng 1 W1149796 (Control), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W10913953 ACTUATOR"

We serviced a

MAYTAG WASHER TL

Model NTW4519JW2

Near New Bedford, Massachusetts 02740

Aimee

Job Details: 09/19/2025

S Code: S153EBEective Dates: 2/12/2025 - 12/31/20 Found wrong model correct serial number Wrong control . Photos are from another customer ; ordrng 1 W11607637 (Control)

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2N

Near New Bedford, Massachusetts 02746

Aimee

Job Details: 09/19/2025

"No diagnostics and the encoder isnt mover Needs encoder and HMI with control; ordrng 1 W11675700 (Encoder) and 1 W11675701 (HMI) and 1 W11735316 (Control), dspstn on spec-tagged invntry: 1 W11607637 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/19/2025

"Installed parts , found unit had no obstruction compressor had just failed. charged 53gr600. Unit started cooling. Verified proper operation. Give 24hr for cooling. 48 for ice."

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HW3

Near Ellington, Connecticut 06029

Gary V.

Job Details: 09/19/2025

"Concern randomly not spinning, inspected and found no fault codes, customer may have had off balance loads, and advised to make sure spin is not turned off before starting cycles. All functions test normal at this time."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KSSC42QVS03

Near Ellington, Connecticut 06029

Gary V.

Job Details: 09/19/2025

"inspected and found main control glitching and turning on and off, needs main control kit. will order and return.; ordrng 1 W10789107 (Main control kit)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near New Bedford, Massachusetts 02745

Aimee

Job Details: 09/19/2025

Installed new control and calibration

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Freetown, Massachusetts 02717

Aimee

Job Details: 09/19/2025

"Cust complaint is sour smell , checked under draws fridge and freezer .Also found air getting in freezer . Found the tracks off and causing door not closing .; rqstng P&A on 1 W11658402 (Tracks), ordrng 1 WPW10284684 (Left bracket) and 1 WPW10284685 (Right bracket)"

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Freetown, Massachusetts 02717

Aimee

Job Details: 09/19/2025

Gas valve is sticking open after the igniter stops for few mins can here his and re light with lighter . Cust replaced the coil pack already and had gas valve at house.Spoke to robin at safty customer pays for parts and labor arnt covered Cust didnt want parts ordered ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT and 1 279834 COIL KIT

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RV00

Near Taunton, Massachusetts 02780

Aimee

Job Details: 09/19/2025

Installed new roller wheels complete

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 09/19/2025

Customer complained of noise from washer listen to video noise was not that much louder than normal operation found slight leak of oil from gear case quoted repair. Customer said he wanted to think about it.Collected trip fee.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS06

Near Alexis, North Carolina 28006

Ryan S.

Job Details: 09/19/2025

Customer complained things and Frasier defrosted and icemaker. Ran compressor test test passed checked all the misters and fans. All misters and fans passed full frost pattern found door was not closing properly. Installed gaskets under door seal and leveled unit verified proper operation. ; used 2 W11159728 (GASKET) from stock

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JF42NXFXDE02

Near Charlotte, North Carolina 28270

Caleb

Job Details: 09/19/2025

"Last tech didnt replace single point led under ice box. Used only 1 led from kit, lights now functioning."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Charlotte, North Carolina 28226

Caleb

Job Details: 09/19/2025

"Found excess ammount of lent in blower wheel. Cleared lent, unit checks fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ12

Near Northbridge, Massachusetts 01534

Glenn

Job Details: 09/19/2025

Installed control and temperature sensor harness tested all ok

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 09/19/2025

"Complaint all cycles are using hot water at some point during the cycle. Do not want unit to use any hot water. I found customer has been using cold setting on her washing machine not tap cold all settings, except for tap. Cold are designed to use some amount of hot water. Advise customer on proper usage and loading procedures of washing machine could not find any issues within incoming water supply going to washing machine no error codes in fault history either no additional issues found with machine at this. Time."

We serviced a

WHIRLPOOL WASHER TL

Model Mvwx655dw1

Near Charlotte, North Carolina 28209

Caleb

Job Details: 09/19/2025

Customer needs suspension rods. Showed customer why. Customer to decide on repairs.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET3300XQ1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/19/2025

"Disassembled dryer section. Removed and replaced idler and drum felt. Reassembled, tested, dryer now operating properly and quietly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ19

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 09/19/2025

"Checked and tested, evaporator fan seems to be working normally, no unusual noises. Spoke with customer, said it happens intermittently. Entered diagnostics, activated fan and damper. Found damper making chattering noise as it opens and closes. Ordering damper. Checked part availability and scheduled return for 9/24 AM. Will replace all parts on return visit.; ordrng 1 WPW10196393 (Damper)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near East Providence, Rhode Island 02914

Lee

Job Details: 09/19/2025

"Customer states as unit runs there is a humming noise that changes pitch as it runs, confirmed issue found motor making some noise, contacted techline, need to replace motorThursday pm7742430797; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6150PW0

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 09/19/2025

"Customer states lid lock brokeConfirmed issue. Replaced strike and latch. Tested okay.; used 1 W11700916 (DOOR LOCK), and 1 W11457841 (STRIKE) from stock"

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS11

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 09/19/2025

"Customer states she can hear a ticking noise when microwave is or fan is running but if she presses oven door it stops. Removed and reinstalled oven door, loosened and retightened screws holding unit in cabinet. Customer says she still hears it. I do not hear anything other than normal operating sounds. Both oven and microwave are operating properly. Customer wants someone else to check this. I told them they can call the warranty provider and ask for a second opinion. Spoke with Brian about this and if customer calls back and wants us back out they will need to pay the service fee."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT518SZFM00

Near Springfield, Massachusetts 01108

Mike K.

Job Details: 09/19/2025

"Gap at top left of ff door. Same as has been previously recorded and door/hinges replaced two years ago. Reforming gasket, adjusting hinges, changing level of the door, does not resolve, door sags to the left with right side as high as it can go (rubbing on ff hinge of freezer and quite low on left).Called techline and they advised same repair, replaced door and hinges.Sr#7742428701Cs instructed to contact office when door arrives as will ship directly ; ordrng 1 LW10803941 (Door) and 2 WP489467 (Spacer)s and 2 WP487576 (Shim)s and 1 WP2325482 (Hinge) and 1 W11026307 (Hinge pin) and 1 WP2166037 (Center hinge) and 1 WPW10300065 (Upper hinge) and 1 WP488881 (Spacer) and 1 W11578847 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Springfield, Massachusetts 01109

Mike K.

Job Details: 09/19/2025

"Unit off on arrival. Replaced compressor/drier pulled into a vacuum and held pressure. Charged with 4.4pz r134a and suction line getting hot. Pressures good. Evap cover getting cold but evap fan not running, condenser motor runs fine.Replaced evap fan and working fine; used 1 WPW10464673 (EVAP MOTOR) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMHC319ESS06

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 09/19/2025

"Unit is under 1yr wp warranty per service bench. Vent has not worked since installation, came on by itself hours after cooking the other day. Will not turn on, fan is not clogged, moves freely. Will order control and fan assy; ordrng 1 W11413135 (Control) and 1 W11205123 (Microwave door) and 1 W11613599 (Motor-fan)"

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model FFSS2615TS3

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 09/19/2025

"Complaint of leaking in front and behind unit ( found when cs pulled unit out prior to arrival. Water off on arrival. Had water turned on, ran front dispenser through several cups, ran icemaker through harvest. Front and rear of unit shows no leaking. Dispenser works properly, ice door works properly ic door seal verified with light and no frost in unit."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28JBEDBSG/AA11

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/19/2025

"Replaced evap cover assy and main control. Plugged in and lights on, but compressor/fans not running. Maybe in defrost. Waited and n 5 minutes conpressor kicked on. Cs to monitor"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Douglas, Massachusetts 01516

Glenn

Job Details: 09/19/2025

"Found open thermal fuse had to replace thermal fuse and thermostat. Tested all ok ; used 1 WP3387134 (THERMOSTAT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KENMORE DRYER

Model ="110.76862501"

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 09/19/2025

Complaint that the dryer is not heating properly. Found no flames on timer cycle and did find on the sensor dry cycle. Signal buzzer would sound on the end of the time dry and fluff cycle and not sensor dry. Will order parts for a return visit. Quoted for parts and labor. Collected in full.; ordrng 1 WP3976576 (Timer) and 1 WP338906 (Flame Sensor)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Sutton, Massachusetts 01590

Glenn

Job Details: 09/19/2025

"Found compressor operating no frost pattern will need compressor and couplings for repair needs to be rescheduled and time allowed for repair 2 hrs is under warranty for both parts and labor ; ordrng 1 W11504445 (Coupling), used 1 W11506623 (COUPLING 5/5 NR MS00) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Oxford, Massachusetts 01540

Glenn

Job Details: 09/19/2025

Replaced broken wiring harness tested all ok ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS20

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 09/19/2025

Installed parts. Found microwave light not coming on but unit working. Found voltage to bulb when door is opened. Ordering new bulb..informed customer office will call when parts come in. ; ordrng 1 W10886919 (Bulb)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIDM01

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/19/2025

"Unplugged refrigerator. Removed and replaced User interface and valve. Entered diagnostics, ran ice maker harvest test 44. Ice cycled properly. Ran valve test 45, valve would not activate. Checked and found no signal going to valve. Found wire broken at bottom of door. All other dispenser functions operating but not ice maker fill. Ordering freezer door. Advised customer that door will ship directly to her and she will need to inspect for damage and call to schedule.; ordrng 1 LW10691266 (Freezer door)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/19/2025

"Arrived, found that customer does not have door. Called office spoke to Crystal, she said I was supposed to have door. Checked my parts ticket, door shows in NC office but Drop ship written below it. I advised customer that we would track down door and office will reschedule.; O-emld tckt"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/19/2025

Arrived on the call ustomer had to reschedule I called the office rescheduled for next Thursday morning. ; schdld next appmnt for 9/25 THU AM

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 09/19/2025

Installed new control and ran diagnostics test and tested fine.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/19/2025

"Removed and replaced control. Plugged washer back in, ran control calibration and tested washer. All components and functions operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW2

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 09/19/2025

Return to install new control board and diagnostics all functions working. Quick wash unit filled and started wash. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT311FZDW01

Near Worcester, Massachusetts 01602

Glenn

Job Details: 09/19/2025

Install compressor tested all OK pressures are good job complete

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/19/2025

Removed and replaced control. Plugged washer back in. Ran control calibration and tested washer. Completed calibration and all components and functions tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 09/19/2025

"Found unit fills and drains but wash motor does not come on, is getting voltage need to order and replaceThursday 12-5; ordrng 1 W11613479 (Wash motor)"

We serviced a

KENMORE REFRIGERATOR TM

Model ="25368894010"

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 09/19/2025

Complaint that the refrigerator was not cooling properly as before. Found bad thermostat and defrost timer. Customer couldnt get the payment at the moment and asked if we can collect upon return. Customer couldnt do payment at the time no fee for returning due to a call back.; ordrng 1 215846604 (Defrost) and 1 241537103 (Temperature Control)

We serviced a

WHIRLPOOL DRYER

Model WGD9550WW1

Near Hampden, Massachusetts 01036

Chris B.

Job Details: 09/19/2025

"Complaint that the dryer would not turn unless the drum is moved. Found error code F01, F28, F70 bad control board. Parts no longer available. Collected trip fee."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 09/18/2025

"Tested washer and found unit would come on and fill but never agitate clothes, ran diagnostics and found error F0e3 let unit run thew a test cycle and unit would grind when shifting. Checked stator and found clutch not engaging causing it to grind stator, replaced clutch and stator ran a calibration cycle and unit is now washing and working to specs ; used 1 W10754448 (CLUTCH) from stock"

We serviced a

WHIRLPOOL BEVERAGE CENTER

Model WUB50X24HZ02

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 09/18/2025

"Checked over unit and found when closing door it would hit light switch and kick panel then bounce back open, checked lower door and found switch bracket bent and lower kick panel to high and hitting, adjusted bracket and kick panel so door would close and it is now closing and operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB04

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 09/18/2025

"Tested unit and found fridge popping the circuit breaker every time customer would plug it in. Tested power to control and found no power when plugging unit in with control main board unhooked, tested power at wire harness and no power unplugged harness in back of unit and ohmed out power cord finding ground good right side good but no continuing on left side, found wire broken in power cord shorting out and popping fuse. Fixed wire and unit is now working and operating too specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/18/2025

"Ran unit and found water filling up but never washing, ran diagnostics and found errors 4-3 wash motor issue , 7-1 no heat, ran a calibration cycle to clear errors and found wash motor only washing on one diverter setting wash motor faulty. Replaced sump&motor recalibrated to clear heater error and unit is now washing ohmed heater it is good, unit is now working to specs ; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bethlehem, Connecticut 06751

Andre

Job Details: 09/18/2025

Special project: S17304Ck unit upon arrival and remove and install heater with Nut unit is now operating to manufacturers specs ; used 1 W11537778 (Heater) from stock

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 09/18/2025

Installed new panel and badge tested door and unit is working and all operations now working to manufacture specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Manchester, Connecticut 06042

Gary V.

Job Details: 09/18/2025

"Installed Ui panel and control, cycled and tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Granby, Connecticut 06090

Mike K.

Job Details: 09/18/2025

"Water in unit on arrival, cancelled and drains fine. Ran normal cycle and wash motor not running.Ordering sump assy and control.; ordrng 1 W11613479 (Sump assy) and 1 W11637581 (Control)"

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25N4MKZ10

Near Grafton, Massachusetts 01560

Glenn

Job Details: 09/18/2025

Found Partial frost pattern check pressures doesnt appear to be a leak. Compressor is not pulling down properly on the low side which is +3psig and the high side is too high at 130 psig. orde4 part compressor allow 2 hours ; ordrng 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5KVEXVQ04

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 09/18/2025

"Checked and found condensate drain line clogged causing water and ice to pool at bottom of freezer. Quoted customer fo repair. Customer approved. Disassembled, removed all ice and water. Removed cleared and cleaned drain tube. Reinstalled, tested to ensure drain was flowing properly. All working correctly. Collected for repair on ck# 392"

Contact Us Today

About Us