We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Huntersville, NC 28078
Mark C.
Job Details: 07/13/2023
Installed new damper and chute. However the trim got damaged upon removal.; ordrng 1 W11087882 (Trim)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Bristol, CT 06010
Jimmy R.
Job Details: 07/13/2023
"Removed old compressor and found all Freon stuck on low side, replaced compressor crimped in all connections and filled unit with r600, found unit would not cool no frost pattern on evaporator unit restricted. Pumped unit down for some time and refilled unit with r600 found unit now taking the charge and evaporator frosting up. Advised customer to give 24 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506619 COUPLER 8 NK MS 00 , used 1 W11506635 (Coupler) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near West Hartford, CT 06117
Ruben C.
Job Details: 07/13/2023
Checked unit found valves broken replaced valves could not test unit is in porch; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11316256 VALVE (COLD)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, NC 28273
Ryan S.
Job Details: 07/13/2023
"Retuned to install parts ordered by previous tech. Installed new fan, customer had unit pulled out and off when arriving. Installed evap fan and turned on unit. Fan working and frost pattern started. Informed customer to give 24 hours for cooling and ice production to start. Customer didnt speak good English."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/13/2023
"Customer complained unit not cooling properly in ref side. Found fan not working properly, running but cutting on and off periodically, causing frost buildup in ref section. Defrosted built up frost and inspected ref section , no other issues. Ordering evap fan assembly , collected 515$ via card. Scheduled return call for 7-18-23 am ; ordrng 1 W11098695 (Evap fan assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Northampton, MA 01060
Mike K.
Job Details: 07/13/2023
"No ice since last repair, no errors for icemaker in diagnostics, ran harvest fine. Also said the other day there was a bunch of water on floor they assumed was from rf. No signs of leaking in water dispensing or in icemaker fill.Ran fill and first time did not, second time it did fill ( was checking fill tube during process. Harvest thermistor did say to warm to harvest. Icebox fan working and thermistor passes. Ice level sensor working.Measured temp in icemaker area, 45, (after working in rf for awhile) turned on max ice and temp dropping as fan kicked on. Couple of minutes was down to 24 and falling.Quoting for valve icemaker and heater. And additional labor. Saved estimate and said was good for 7 days and they will wait and see if unit starts making ice and think on it. No additional labor collected at this time.By time ready to leave water was freezing in ice tray"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HAWP
Near Easthampton, MA 01027
Mike K.
Job Details: 07/13/2023
"Cs has leaking in rf and fr, ice in bottom of both. Found both drain hose duck bills clogged in rear of unit.Quoted for part/labor.Both flooded out water once removed. If still getting ice would require steaming both Evap drains or cs can leave unit off for day and would clear. Additional $80 labor to steam clear both section; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GDE21ESKGRSS
Near Enfield, CT 06082
Gary V.
Job Details: 07/13/2023
Arrived at 28 Quaker lane in Enfield and resident there said it was wrong address. No answer on phone. Office verified.
We serviced a
WHIRLPOOL DISHWASHER
Model LER5636EQ2
Near Enfield, CT 06082
Gary V.
Job Details: 07/13/2023
"Inspected and found multiple problems, motor overheating, timer no longer advancing and idler belt and rollers all need to be repaired, quoted and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Marshville, NC 28103
Jonathan J.
Job Details: 07/12/2023
I replaced control I tested operation unit has been cooling fine since last visit no additional issues found or reported.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Marshville, NC 28103
Jonathan J.
Job Details: 07/12/2023
"Complaint power button will not work. Have to slam lid multiple times to get washing machine to turn on. Sometimes 20 or 30 times i found power button is not functioning on user interface. Green light flashing on control. Im ordering control, user interface and lid latch to fix. Issues with connector pins. Parts on back order office to call when parts come in. ; ordrng 1 W11626077 (Control hmi) and 1 W11627413 (Acu) and 1 W11513248 (Latch)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Monroe, NC 28112
Jonathan J.
Job Details: 07/12/2023
Replace parts perform the calibration procedure Tested no out of balance issues after installing new tub in high spin speed everything working fine.tech line file number from previous svccall 7736768890 when I was here last ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Stanley, NC 28164
Mark C.
Job Details: 07/12/2023
Units fresh food light at the top works intermittently due to a faulty door switch.; rqstng P&A on 1 WPW10515058 (Led) and 1 WP2149705 (Door switch)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Charlotte, NC 28262
Robert A.
Job Details: 07/12/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Charlotte, NC 28213
Robert A.
Job Details: 07/12/2023
Cx complaint that the unit vibrates a lot during the spin cycle. I inspected the unit to confirm thconfirm complaint. I found no error codes. I ran a service cycle and found a lot of shaking during the spin portion of the cycle. I checked the feet and noticed the front left leveling foot came out of place. I secure the position and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Charlotte, NC 28213
Robert A.
Job Details: 07/12/2023
"Cx complaint that the unit occasionally stops tumbling when the unit is on and running. I inspected the unit to confirm the complaint. I ran the unit, the unit heats, tumbles and has decent airflow. I checked the duct exit at the exterior of the home, it does not have a cover but nothing is clogging it either. I let the unit run for 15 min and the issue did not occur. The cx has photos of the issue. Im ordering a control board to resolve the issue.; ordrng 1 W11525997 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28215
Robert A.
Job Details: 07/12/2023
Cx complaint that the unit is randomly dropping cubes and leaking water from the dispenser area. I inspected the unit to confirm the complaint. The unit is cooling and making ice fine. The separator door intermittent pauses while closing and closes slowly when it does close. The unit needs a new separator to resolve the issue. Im ordering the part for the return visit. ; ordrng 1 W11423781 (Separator chute door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mint Hill, NC 28227
Robert A.
Job Details: 07/12/2023
Cx complaint that the units FC door is not sealing fully on the left side. I inspected the unit to confirm the complaint. I found the left rail slide slips causing misalignment when the door closes. With the door closed pushing on the left side of the door returns the rail slides to equal alignment. This has to be done every time the door opens. I removed the FC door and found the large bin not in the correct position. The left side was not resting on the track slide but rubbing against the floor the unit not allowing the door to close normally. I corrected the position and tested the unit for the cx. The unit is working as designed.; ordrng 2 W11265130 (Rail slides)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28227
Robert A.
Job Details: 07/12/2023
"Cx complaint that the units door will not close. I inspected the unit to confirm the complaint. I found the door pops open after closing it. I pulled the unit out to check the hinges and other parts. The hinges are good, the issue is the electrical tube to an outlet is running behind the tub not allowing it to go back far enough to be screwed into the counter. When it is screwed in the tub bends not allowing the door strike to align and close the door. The door works fine with the unit pulled out. The electrical tube needs to be run a different route to close the door with the unit installed in place. The panel has scratches and needs to be replaced as well. Im ordering the parts for the return visit. ; ordrng 1 W11613564 (Panel)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Charlotte, NC 28211
Robert A.
Job Details: 07/12/2023
Cx complaint that the unit is squealing now. I inspected the unit to confirm the complaint. I did not hear the squealing noise while I let it run for about 5 min. I opened the unit and checked the idler and rollers. 1 roller in the rear seemed to be more worn than others. I lubricated all rollers and idler with appliance grease and tested the unit for the cx. The unit is working as designed. I collected the service call and labor by CC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Indian Trail, NC 28079
Jeff L.
Job Details: 07/12/2023
Found compressor cutting on and off replaced overload and relay customer said it started cooling then stopped at this time I recommend a compressor and drier filter replacement. Ordered replacement kit for fridge part # WPW10507886Will return next Wednesday 7-19-2023 pm; ordrng 1 WPW10507886 (Compressor kit) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Indian Trail, NC 28079
Jeff L.
Job Details: 07/12/2023
"Found dryer vent long and pinched. I cut down vent and made a good straight run to the 4 galvanized pipe duct. This home is brand new customer has been here 6 months. I ask if clothes have long dry times and customer said the heavy stuff. I checked operating thermostat,checked safety thermostat,checked the heater, all components were operating normally. I advised the customer that the venting in the home runs up which causes slot of long drying time and other issues. I advised customer the wall cap needs to be checked to see if there is a screen over the 4 exit from wall cap it could be cover with lint and or the pipe in the wall may need to be cleaned out. I advised customer this is a standard practice homeowners have to get into if there dryer vent runs up instead of down. Advised customer to look for dryer vent cleaning companies. I advised customer not to run dryer until venting is checked door and top are getting extremely hot.@"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Charlotte, NC 28270
Jeff L.
Job Details: 07/12/2023
Need to also replace rails as they are missing bearings and hard to maneuver and not wanting the door to shut all the way. Gonna leave brackets with customer so they can be installed with rails. When ordered on first visit was thought it was a assembly thats why they werent ordered then. Will return Wednesday 19th in the am.; ordrng 2 W11265130 (Rails)s
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Charlotte, NC 28226
Jeff L.
Job Details: 07/12/2023
Removed oven from wall Replaced inverter/manager board and reinstalled wall oven ran unit thru test mode all operations are normal. Set microwave to 1 minute heated up a glass of water perfectly. At this time unit is running and checked ok.Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Charlotte, NC 28277
Jeff L.
Job Details: 07/12/2023
Replaced roller assembly for 3rd rack. Unit ran and checked ok(Call complete)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Clover, SC 29710
Mitch H.
Job Details: 07/12/2023
"Checked and found inside of freezer frosting up. Customer says door gasket has been replaced twice by another company. Gasket appears to be sealing properly. Customer also says unit is not making ice. Ran diagnostics tests 56, 57, and 45. No ice maker errors. Ice maker completed cycle and returned to home position. Actuated valve, valve buzzing but no water going into ice maker. Per Service pointer W10842568 ordering service kit. Also ordering valve and heater.; ordrng 1 W10864519 (Service kit) and 1 WPW10341329 (Valve) and 1 W11226501 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVD5
Near Gastonia, NC 28056
Mark C.
Job Details: 07/12/2023
Unit will not power on due to a lack of voltage to the machine. Instructed customer to contact an electrician to fix the source voltage issue. And if problems are still present we can reassess the situation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newington, CT 06111
Ruben C.
Job Details: 07/12/2023
Replaced control and thermistor checked also heater element checked ok advised cust to give 24 hours had to defrost evap; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28056
Mark C.
Job Details: 07/12/2023
Customer states unit makes a squealing noise. Found unit to have a metallic grinding coming from the gear case. ; ordrng 1 W11449840 (Trans) and 1 W10721967 (Cam) and 1 W10752187 (Bolt) and 1 W11510461 (Wash plate)
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Gastonia, NC 28056
Mark C.
Job Details: 07/12/2023
Unit is not spinning due to a seized transmission. ; rqstng P&A on 1 W11454741 (Transmission) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator) and 1 WP3951744 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Gastonia, NC 28056
Mark C.
Job Details: 07/12/2023
Unit has a shorted open outlet thermostat replaced thermostat unit is fully operational.; used 1 WP8577274 (THERMISTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC2
Near Belmont, NC 28012
Mark C.
Job Details: 07/12/2023
Installed new control ran calibration cycle unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Springfield, MA 01118
Roger R.
Job Details: 07/12/2023
Found unit frosted up in freezer again. Ran diagnostics and heater circuit came on and started heating.. will need another new control as this appears defective.; ordrng 1 W11212392 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Longmeadow, MA 01106
Roger R.
Job Details: 07/12/2023
"Found unit erratic temperatures. Recommended changing main board and ui board on front of dispenser. Sr7736836144 ; ordrng 1 W11664342 (Control, elec) and 1 W11574766 (Panel, ui)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027EW0
Near Longmeadow, MA 01106
Roger R.
Job Details: 07/12/2023
Found unit had bad idler pulley. Replaced and checked. Okay. ; used 1 279640 (IDLER PULLEY) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/12/2023
"Checked over unit and found where heat vent discolored found something had rubbed up against heater venting and it stuck to it leaking a black file on it, cleaned vent and scrapped away melted item ran dryer and checked heat found heater cycling and temps reading in range. Advised customer this area of the dryer will get discolored its where the heat is coming out this is normal on all dryers all functions are working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/12/2023
"Installed new timer and switch found thermostat had went bad again wile customer was using replaced bad thermostat and cycled unit with cloths, found unit now heating and heat cycling on and off like it should on high heat setting. Let unit run with clothes and all operations are now working to proper specs ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER , used 1 WP3387134 (Thermostat) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 07/12/2023
Complaint washing machine making an abnormal noise at the beginning of the cycle. And throughout cycle I found drive belt squealing no error codes and fault history no additional noises heard during testing in quick wash cycle or diagnostic cycle. Replaced felt everything working fine. cannot duplicate any other noises. ; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Agawam, MA 01030
Mike K.
Job Details: 07/12/2023
"Both sections running too warm. Found Evap cover with layer of frost, removed and Evap clogged with frost, but heater area clear. Section Thermistors pass and defrost thermostat closed. Unit does not have a defrost test in tech sheet. Thoroughly Steamed clear Evaporator and verified connections to heater, Evap fan functioning.Possible a door wasnt closed fully causing excessive frost that unit was unable to recover from. Unit is set to 8 hour defrost cycle.Cs to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Vernon, CT 06066
Amanda R.
Job Details: 07/12/2023
Complaint that jazz board was black and unit started defrosting customer had issue with outlets in kitchen had that resolved it wasnt plugged in when I arrived plugged unit in jazz board came on set temps at recommended and compressor kicked on put water bottle in freezer and explained to wait until that freezes checked outlet it is good customer heard loud noise coming from behind unit top had damper open and close sounds normal
We serviced a
WHIRLPOOL RANGE
Model KSEG700ESS3
Near Vernon, CT 06066
Amanda R.
Job Details: 07/12/2023
Replaced cooktop operation normal
We serviced a
KITCHENAID FREEZER
Model KRFC604FSS01
Near South Windsor, CT 06074
Amanda R.
Job Details: 07/12/2023
Ui and dispenser assembly on left ff door not working reset power to unit checked connections at top of door not getting voltage to door unit is cooling and freezing ; rqstng P&A on 1 W11533213 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Ellington, CT 06029
Amanda R.
Job Details: 07/12/2023
Replaced evaporator heater and thermistor operation normal ; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ellington, CT 06029
Amanda R.
Job Details: 07/12/2023
Replaced evaporator heater element set temps at recommended
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Tolland, CT 06084
Amanda R.
Job Details: 07/12/2023
Attached pedal t25 Torx screw hole for left side hinge top screw for pedal customer is going to try and get bigger screw but if not we will have to call tech support took picture
We serviced a
WHIRLPOOL OVEN
Model MGT8885XS00
Near West Hartford, CT 06117
Gary V.
Job Details: 07/12/2023
"Arrived and found burner head screws rusted and rotted, attempted to take apart , but screws broke, needs additional parts, customer declined repair. Credit to be issued."
We serviced a
LG REFRIGERATOR
Model LSXS26366S/00
Near Burlington, CT 06013
Ruben C.
Job Details: 07/12/2023
Replaced ice maker advised cust to observe for 24 hours to make ice
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Meriden, CT 06451
Jimmy R.
Job Details: 07/12/2023
"Installed all new parts and ran machine thew a wash and spin cycle, unit went thew and all operations now working to specs"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Southington, CT 06489
Martino S.
Job Details: 07/12/2023
Unable to separate blower wheel from motor please order part tentative P/A; ordrng 1 W10837240 (Pulley) and 1 W11549461 (Motor) and 1 W10888146 (Housing) and 1 W11596046 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Windsor, CT 06095
Gary V.
Job Details: 07/12/2023
"Installed new gasket and main acu, cycled and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Tolland, CT 06084
Amanda R.
Job Details: 07/12/2023
Unit cooled down and froze until yesterday pressurized system with 140psi of nitrogen leak in discharge line fixed connection re pressurized system no leaks vacuumed system recharged
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 07/12/2023
"Complaint microwave will not turn on no power to ui no lights. I found monitor fuse open I replaced I found bare wire I taped no additional issues found. ; used 2 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Watertown, CT 06795
Martino S.
Job Details: 07/12/2023
"Check unit as per customer not cleaning, unit fills and motor starts but not pumping motor make loud noise as broken object in pump. Please order part tentative P/A.; ordrng 1 W11416363 (Motor pump assembly)"
We serviced a
WHIRLPOOL WASHER
Model MTW5807TQ0
Near Wilbraham, MA 01095
Roger R.
Job Details: 07/12/2023
Found unit has a bad lid switch assembly. Quoted $59.99 for the switch. Labor warrantied. ; ordrng 1 WP8318084 (DOOR/LID SWITCH)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lincolnton, NC 28092
Mark C.
Job Details: 07/12/2023
Unit makes a rattling noise due to a faulty motor stabilizer bushing. Replaced motor unit is fully operational.; used 1 279827 (MOTOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Charlotte, NC 28210
Jeff L.
Job Details: 07/12/2023
Called Whirlpool tech-support I spoke with Rob told me he has to recommend repair. In order to repair this unit it would need a new tub and a new door assembly basically a complete rebuild. After speaking with Rob I Advise the customer of what tech-support told me his recommendation had to be repair. Customer asked me for whirlpool customer care number he said he wasnt going to wait a week and a half for a dishwasher. At this time Im going to close this ticket again he did not ask me to order any parts.(Call complete)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Salisbury, NC 28146
Vincent O.
Job Details: 07/12/2023
Found dryer will work on all functions except low heat auto. Low heat will cycle heater on once and no more. Order and replace cycling tstat and timer. ; ordrng 1 WP3387134 (Tstat) and 1 W10857612 (Timer)
We serviced a
WHIRLPOOL WASHER
Model MHW8200FW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/12/2023
Washer not powering on. Found 120vac at control. Found no output from control. Tried replacing still not powering on. Needs new UI. Quoted customer they will pass.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lincolnton, NC 28092
Mark C.
Job Details: 07/12/2023
Unit is not draining due to a damaged connector to the drain pump. Repaired wire secured connection unit is fully operational.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Columbia, CT 06237
Jeremy B.
Job Details: 07/12/2023
Dryer making loud noise. Roller wheels seized. Installed repair kit all checks ok.!; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 07/12/2023
"Found seal on dispenser door loose and interfering with door closing. Replaced dispenser, tested, operating properly.; used 1 W10861000 (Dispenser) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lincolnton, NC 28092
Mark C.
Job Details: 07/12/2023
Unit makes a rattling noise due to a faulty motor stabilizer bushing. Replaced motor unit is fully operational.; used 1 279827 (MOTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plainville, CT 06062
Ruben C.
Job Details: 07/12/2023
Checked unit found inner basket off center ordering inner basket gearcase and washplate; ordrng 1 W10752187 (Screw) and 1 W11510461 (Washplate) and 1 W11513243 (Basket) and 1 W11449840 (Gearcase) and 1 W10721967 (Splutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chicopee, MA 01020
Roger R.
Job Details: 07/12/2023
Installed new heater with new updated harness. Customer also complained of slow ice production. Checked and found filter restricted. Recommend new filter
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Columbia, CT 06237
Jeremy B.
Job Details: 07/12/2023
Installed new control. Customer to keep a eye on it.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TFB
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/12/2023
Not dispensing cubed. Found solenoid jamming up causing cubes not to dispense needs new. ; rqstng P&A on 1 241675704 (Solenoid)
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 07/12/2023
"Technical Service Pointer #: W11401418Wash cycle time is based on several factors such as size and type of load, cycle selection, option selection, household water temperature and pressure, unbalanced load or excessive suds. Some variation in wash cycle time should be expected as the washer adjusts to the specific conditions of the load.time changing from set time to 1 min to done in less than 1 min is normal operation for this machine. No additional issues found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mooresville, NC 28115
Vincent O.
Job Details: 07/12/2023
Installed new wire harness
We serviced a
SUBZERO REFRIGERATOR
Model 632/S-2
Near Northampton, MA 01060
Mike K.
Job Details: 07/12/2023
"Cs had questions on a filter, doesnt have one, icemaker and gasket.Rf gasket is torn, fr looks to be ok, sealing properly.Icemaker had stopped making cubes, then started making them again. Found icemaker jammed with cubes, cleared and cs to monitor.Office to find part number/ price for gasket and icemaker. Collected service call for today."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2255KEB
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/12/2023
Replaced evaporator fan motor and defrost heater. Tested and ran diagnostics. Ensured all functions were functioning properly and all settings were correct. Operating properly.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/12/2023
"Replaced inlet valve. Ran calibration. Tested washer, all functions operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Belchertown, MA 01007
Mike K.
Job Details: 07/12/2023
"Unit leaving clothes very wet at end of cycle. F0e5, overloaded, only error in history.Ran self test and in spin unit was banging against side, empty. Leveled unit and same, but less. Suspension tests ok, is some play in basket movement, basket spins freely. Underside of unit looks fine.Hub was loose. Quoted for hub, approved. Replaced hub and recalibrated, went through self test fine. Explained if further issues would be looking at gear case assembly , but repair has definitely made an improvement.; dspstn on spec-tagged invntry: 1 W11417466 CNTRL-ELEC , used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Hadley, MA 01075
Mike K.
Job Details: 07/12/2023
"Under 1yr wp warranty, took photo of receipt from Costco.Unit too warm both sections, Evap cover covered in frost., Evap full of frost, defrost leader loose in connection, corrected and put unit into defrost in diagnostics, verified defrost heater working, steamed clear Evap.Advised to watch for any water if unit overflows drain pan"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near South Hadley, MA 01075
Mike K.
Job Details: 07/12/2023
"Broken belt, work up port, replaced with dryer kit. Unit is operating properly; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Middlebury, CT 06762
Jimmy R.
Job Details: 07/12/2023
"Installed new thermostat kit ran dryer and check heater, found unit now cycling heat on and off as designed checked a sensor dry and all operations now workin* to factory specs"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waterbury, CT 06704
Jimmy R.
Job Details: 07/12/2023
"Checked over unit and found dryer would not come on found timer knob slipping on timer due to timer shaft warn out, tried to fix but shaft is to bad and would not grab onto knob will order new timer, parts tentative due to out of stock advised when part comes in we would call for return visit ; ordrng 1 W11566735 (Timer)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Wolcott, CT 06716
Martino S.
Job Details: 07/12/2023
"Check unit as per customer piece fall off, check found middle spray arm fallen off, reattached spray then ran cycle to check arm secure to specs. Instruct customer on loading racks avoiding objects from hitting arm when unit is in operation."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/12/2023
Installed new main cntrl and touch panel ran unit thew a diagnostics test cycle and all operations working. Ran wash and spin all operations now functioning to factory specs ; dspstn on spec-tagged invntry: 1 W11322905 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Thomaston, CT 06787
Martino S.
Job Details: 07/12/2023
"Check unit as per customer complaint unit leaking, check unit found unit no level unit unbalance to the right side. When cycle dispenses water to the bleach cup some of the water runs off to the side not entering the cup to the tub. I level and balance the unit so bleach cup inlet to tub lines up taking all the water to the tub. Ran diagnostic and check all fill cycles operating to specs and unit working correctly."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Bristol, CT 06010
Martino S.
Job Details: 07/12/2023
Check unit as per customer complaint fan runs long after unit finish cycle. Ran diagnostic and check unit working normal and explained to customer vent fan operation normal for drying.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/12/2023
"Replaced heater with new due to old heater grommets not sealing properly, ran wash cycle and unit is washing and all operations now working to specs; used 1 W11537778 (Heater) from stock"
We serviced a
MAYTAG WASHER
Model LAT9416AAE
Near West Springfield, MA 01089
Mike K.
Job Details: 07/12/2023
"Unit is not spinning., motor is running. Found cracked/worn belt.Quoted for belt/labor.; ordrng 1 12112425 (Belt (2))"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Westfield, MA 01085
Mike K.
Job Details: 07/12/2023
"Motor, running, but not tumbling. Found broken belt, idler pulley working fine. Replaced belt and tested on timed dry. Tumbling and heating properly.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/12/2023
"Removed and replaced motor, blower wheel and clips. Reassembled, tested, dryer operating properly and quietly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2055YEM00
Near Ware, MA 01082
Chris B.
Job Details: 07/12/2023
Replaced all parts and refrigerator working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28262
Robert A.
Job Details: 07/12/2023
"I came to the residence, I was told it was dryer not a washer by the apartment rep. The issue with the dryer was that it did not run. In conclusion I found it thermal fuse bad and replaced it with a TS thermal fuse. I then discovered the dryer does not work after the start button is released. It works fine then stops after the start button is released. They will call in regarding the dryer because Maintenance came while I was servicing the dryer and said the fridge originally assigned is in unit 4112. The fridge is on a dedicated line. I turned on the breaker and the unit worked fine. The outlet has good polarity. I ran multiple load tests in diagnostics (compressor, condensor fan, evap fan, defrost heater & IM harvest). None of them tripped the breaker. Im ordering a new control board to resolve the issue.; ordrng 1 W11566851 (Control board), used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG MICROWAVE
Model ME18H704SFS
Near Springfield, MA 01151
Roger R.
Job Details: 07/12/2023
"Found unit has a bad door interlock assy. Quoted 49.99 for part and $239 labor charge. ; ordrng 1 DE96-00414D (Interlock assy, door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mooresville, NC 28115
Vincent O.
Job Details: 07/12/2023
Icemaker would not cycle. Replaced with a new one.
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Springfield, MA 01119
Roger R.
Job Details: 07/12/2023
Installed new control and tested. All okay. Vent came off and was too short. Customer to get new elbows and reconnect venting
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Springfield, MA 01119
Roger R.
Job Details: 07/12/2023
Installed new wash motor/ sump assembly. All okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Enfield, CT 06082
Gary V.
Job Details: 07/12/2023
"Installed new main acu, heater and evap thermistor, cycled back on and unit started cooling, please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
LG DRYER
Model DL02251W
Near Suffield, CT 06078
Gary V.
Job Details: 07/12/2023
"Inspected and found rollers, idler and belt worn out, replaced all parts mentioned and cycled, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS22KWMS5
Near East Windsor, CT 06016
Gary V.
Job Details: 07/12/2023
"Inspected and found unit no longer defrosting, ohmed heater and bimetal circuit and tested good, broken jazz board, replaced and reprogrammed and cycled, tested fine; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706ess01
Near Windsor, CT 06095
Gary V.
Job Details: 07/12/2023
"Inspected and found customer had lost power and unit came back on and started running and cooling properly, 0 degrees in freezer and 38 in ff, all functions running at tested normal at this time. Quoted for main acu.; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Springfield, MA 01118
Roger R.
Job Details: 07/12/2023
Replaced defective lid lock assy
We serviced a
JENN-AIR RANGE
Model JES1450FS2
Near Mooresville, NC 28117
Vincent O.
Job Details: 07/12/2023
Found f2e0 keypad disconnected. Verified ribbon connections proper. Order and replace control and display. ; ordrng 1 W11297273 (Control) and 1 W11120573 (Display)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cornelius, NC 28031
Vincent O.
Job Details: 07/12/2023
Observed bented up dryer vent hose. Customer will need to have vents cleaned professionally and also a shorter dryer vent hose. Issue is originating from dryer hose. Will need to be replaced.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/12/2023
"Replaced cover plate and seal. Tested, dryer operating properly and quietly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Paxton, MA 01612
Chris B.
Job Details: 07/12/2023
Replaced all parts and unit running normal. Mentioned to the customer to keep an eye on the cooling for the next few days.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Millbury, MA 01527
Chris B.
Job Details: 07/12/2023
Complaint that the washer wouldnt respond on the start cycle. Found bad control panel. Quoted customer for parts and labor. Customer found it too expensive to fix. Customer rather not have it fixed. Collected trip fee.; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK