We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Middletown, CT 06457
Jeremy B.
Job Details: 09/29/2023
Installed all new parts. Ran calibration then self test all checks ok.
We serviced a
GE DRYER ELECTRIC
Model GTDP520ED0WW
Near Wilbraham, MA 01095
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not starting. Found bad belt. Quoted parts and labor. Replaced part and unit running normal.; used 1 137292700 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Ludlow, MA 01056
Chris B.
Job Details: 09/29/2023
Replaced all parts and unit working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Springfield, MA 01104
Chris B.
Job Details: 09/29/2023
Complaint that the units filter wont come off. Found bad housing. Replaced part and unit running normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, CT 06001
Gary V.
Job Details: 09/29/2023
"Installed new ui panel and ran calibration and auto test, cycled fine now."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, CT 06032
Gary V.
Job Details: 09/29/2023
"Inspected and found unit not heating water, ohmed heater circuit and tested good, attempted to reset thru diagnostics but not working, main acu no longer sending voltage for heat, quoted and he will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 09/29/2023
"Tested unit and found washer would not start a wash cycle and unit would bang when spinning and washing, ran diagnostics and found errors F5e1 lid lock fault, f5e3 lid lock unlock fault ran a self test cycle and found lid lock just locking and unlocking continuously found lock faulty. Replaced lid lock assembly and recalibrated unit, ran a wash and spin checked all operations and unit is now working to specs ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Southington, CT 06489
Jimmy R.
Job Details: 09/29/2023
"Installed new parts and ran machine thew a quick cycle and a heavy cycle, unit is now staying on and completing the cycle. Recalibrated unit and all operations are now working to specs"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Webster, MA 01570
Roger R.
Job Details: 09/29/2023
Found unit working properly at this time. Customer had new knob that was sent out by whirlpool due to a crack in the original knob. As a courtesy I installed the new knob.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Worcester, MA 01602
Roger R.
Job Details: 09/29/2023
"Called tech support due to F9E1 error code still. Was recommended to replace the flow meter at the water inlet assembly. ; ordrng 1 W11535094 (Inlet, water)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Worcester, MA 01609
Roger R.
Job Details: 09/29/2023
Found unit not starting due to failed lock assembly. Just clicks and will not lock. ; ordrng 1 W11513248 (DOOR LOCK)
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Charlotte, NC 28277
Jeff L.
Job Details: 09/29/2023
Replaced all parts unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 09/29/2023
Installed new condenser leak checked pulled vacuum then recharged please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 09/29/2023
Tested dryer and its heating and cycling properly however vent is clogged must be cleaned for proper air flow.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 09/29/2023
Dryer making loud noise. Found blower wheel cracked. Replaced and tested all checks ok. ; used 1 WP697772 (BLOWER WHEEL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near West Springfield, MA 01089
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not draining correctly. Found drain issues after the dishwasher. Customer will have someone fix the issue. Ran diagnostic and drain working correctly. No issues found with the dishwasher.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Westfield, MA 01085
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not cooling properly in the fresh food section. Found bad duct and lighting box. Will order parts for a return visit.; ordrng 1 W10919804 (Duct Air) and 1 WPW10313917 (Housing) and 1 WPW10313918 (Lens) and 1 W11244470 (Baffle Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Holyoke, MA 01040
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not washing properly. Found error code F4E3 bad wash motor. Replaced part with TS and unit running normal. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Worcester, MA 01602
Roger R.
Job Details: 09/29/2023
Unit exhibiting poor frost pattern on the evaporator. Poor cooling in the freezer and the fresh food section. Will need a new compressor and filter drier. ; ordrng 1 WPW10507886 (Compressor) and 1 2Xframe (Extra time for compressor job)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Worcester, MA 01606
Roger R.
Job Details: 09/29/2023
"Found unit working properly at this time. Checked all tests passed, thermistors pass test, fans passed, compressor running and cooling. Both evaporators look good with good frost patterns. Unable to find anything unusual."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Holden, MA 01520
Roger R.
Job Details: 09/29/2023
Installed new heater per special project SP17304. ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Windsor, CT 06095
Chuck M.
Job Details: 09/29/2023
Customer complaint is that dryer was noisy. Found rollers and idler wheel seized. Replaced repair kit and tested. Showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Lexington, NC 27292
Vincent O.
Job Details: 09/29/2023
Found unit is in storage and has no power supply in room. Spoke with maintenance and verified f1e0 error. Internal board failure. Order and replace control.. ; ordrng 1 W11594224 (Control)
We serviced a
FRIGIDAIRE RANGE
Model FGEF304DKFC
Near Suffield, CT 06078
Chuck M.
Job Details: 09/29/2023
"Customer complaint is that left front burner does not work and left rear burner stopped working. Inspected and found HE on left front switch display. Inspected element and found radiant sensor broken. Rear left element tested open. Ordered elements. ; ordrng 1 318178110 (element,surface left rear) and 1 5304533520 (Element Left Front)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Suffield, CT 06078
Chuck M.
Job Details: 09/29/2023
Installed control and tested. Ran diagnostics and automatic test cycle successfully. Dishwasher checked ok. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 09/29/2023
Refrigerator not cooling. Found lights on but control blank but getting power. Replaced and programmed control. Tested and all fans and compressor came on and unit cooling properly. Please allow 24 hrs for temps to stabilize. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Huntersville, NC 28078
Mark C.
Job Details: 09/29/2023
Unit is having long dry times due to the ventilation hose being too long. Shortened hose unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Huntersville, NC 28078
Mark C.
Job Details: 09/29/2023
Unit is leaking due to a frozen evaporator drain. Cleared drain using steam unit is fully operational with no leaks.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cornelius, NC 28031
Mark C.
Job Details: 09/29/2023
Installed new transmission wash plate rotor and control unit is fully operational.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11419171 CNTRL-ELEC
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Mooresville, NC 28117
Mark C.
Job Details: 09/29/2023
Unit is smoking due to a cut wire harness. Quoted 422.77; rqstng P&A on 1 W11531755 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near South Windsor, CT 06074
Amanda R.
Job Details: 09/29/2023
Right door hinge broken replaced door hinge left other hinge
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE304DSS0
Near Coventry, CT 06238
Amanda R.
Job Details: 09/29/2023
Leaking from diverter motor on sump assembly replaced sump assembly operation normal ; dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Amherst, MA 01002
Chris B.
Job Details: 09/29/2023
Complaint that the unit is not cooling properly in the fresh food section. Found drainage clogged and all vents. Quoted for minor repairs. Unclogged the refrigerator and all working properly.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Springfield, MA 01104
Chris B.
Job Details: 09/29/2023
"Complaint that the unit is not spinning out the clothes correctly on the white cycle. Before it would do the same issue on Bulky, Towels and Whites. Arriving at the home the customer had a while load running. At 54min. out the spin was set to Fast then the lights changed from Fast to Off at 26min. time. Ran the rinse cycle at the end with no problem. Found unit was installed to close to the wall and installers didnt take into consideration the recommended separation to the wall. ; ordrng 1 WPW10280024 (Retainer)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Waxhaw, NC 28173
Jeff L.
Job Details: 09/29/2023
Arrived at customers home and due to my tardiness they had to leave at 1100 for wifes surgery customer requested that I would come back this afternoon I told them I would contact the office but there were no guarantees may have to reschedule for later date.. rescheduled for 10-4-23; schdld next appmnt for 10/4 WED AM
We serviced a
GE DISHWASHER
Model GDT695SGJ5BB
Near Southington, CT 06489
Jimmy R.
Job Details: 09/29/2023
Installed all new motor parts sensor and diverter ran machine threw a heavy wash cycle and unit is now pumping water up to wash arms soap is now dissolving and all operations are working to specs
We serviced a
KENMORE REFRIGERATOR
Model 795.79043.312
Near Enfield, CT 06082
Chuck M.
Job Details: 09/29/2023
Customer complaint is that ice maker was over flowing. Inspected and found part of ice cube in ice tray. Removed and tested. Ice maker harvest and filled no over flow.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mooresville, NC 28117
Vincent O.
Job Details: 09/28/2023
Installed new fan and ice maker per customer. Tech does not believe issue will be resolved. Explained this to customer. Customer wanted job done anyway. Replaced fan and ice maker. Tested and verified proper operation. All functions check ok at this time. Informed customer that issue is believed to be insulation void. Not repairable. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11249952 MOTOR-EVAP and 1 W11658802 ICE MAKER
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/01
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 09/28/2023
"Found blown fuse again. Found loose connector at door switch. Secured connection and replaced fuse. All checks ok ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Southington, CT 06489
Chuck M.
Job Details: 09/28/2023
Installed freezer door and adjusted to customer satisfaction. Floor is not level. Customer decided between doors and handles being leveled or having the unit rattle a little when doors are closed hard. Customer decided to have handles and doors even. Customer could shim unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Granby, CT 06060
Mike K.
Job Details: 09/28/2023
"Under 1yr yr wp warranty per service bench. Getting water droplets between fr and rf mullion. Flap mullion is dry. Gaskets forming good seal on both rf doors and fr door. Raised fr door to increase inside seal. Tested mullion flap and when turned on getting 12vdc, switched mode to sensor off (heater on 100%) Exited sensor mode and no voltage coming to mullion heater. Tried second time and same. Heater measure at 28 ohms. U/i controls mullion heater. Ordering u/I board. Office to contact cs to schedule return (office closed during visit); ordrng 1 W11636543 (U/i control) and 1 W10849525 (Mullion)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Westfield, MA 01085
Mike K.
Job Details: 09/28/2023
"Unit is just humming, not starting cycle.Unplugged on arrival, when plugged in verified the humming coming from drain pump. Looks to be in manual drain. Allowed to complete.F9e1, long drain valve boy error and n history, cleared.Ran diagnostic cycle unit not draining.Needs new drain pump, quoted for pump/labor. Accepted. Replaced drain pump and unit drained fine, when into normal wash properly.; used 1 W10876600 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 09/28/2023
Dryer making noise. Found pen in vent pipe hitting blower wheel. Removed and tested all checks ok.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Paxton, MA 01612
Roger R.
Job Details: 09/28/2023
Fund broiler in microwave section hanging down. Will need a new support clip. Will order and return to install asap. ; ordrng 1 W10909479 (Support)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/28/2023
"Checked and found teeth on cam damaged again. Tested and found actuator doesnt move fully every time causing noise and damage to cam. Ordering cam and actuator. Called office, scheduled return visit for 10/2 8-1; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/28/2023
"Confirmed gurgling sound. Evacuated refrigerant, pulled vacuum, recharged system. Gurgling sounds gone. Cooling and operating properly.; used 1 R600 (R600) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/28/2023
"Tested and found cam making grinding noise and slipping. Removed and found gear teeth broken. Replaced cam and actuator. Tested, operating properly.; used 1 W10721967 (Cam), and 1 W10913953 (Actuator) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DBL0
Near Ellington, CT 06029
Gary V.
Job Details: 09/28/2023
"Inspected and found multiple problems, wash pump broken, main acu not sending proper signals to ui panel, and drain pump worn out, quoted and they will call if wants any repairs done."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near South Windsor, CT 06074
Gary V.
Job Details: 09/28/2023
"860-202-9551, Jenn. Inspected and found 240v getting to unit but only 110v getting to timer thru harness, ordering timer and harness, will call for return date.; ordrng 1 W11485014 (Harness main) and 1 W11685947 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Bristol, CT 06010
Ruben C.
Job Details: 09/28/2023
Checked unit found tube for ice maker water inlet was not in place in back of ice maker cuasing water to flow out of ice maker reinstalled tube tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, CT 06010
Ruben C.
Job Details: 09/28/2023
Checked unit found capacitor leaking cuasing no spin replaced capacitor tested operation normal; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Simsbury, CT 06070
Ruben C.
Job Details: 09/28/2023
Replaced right side door ordered on previous ticket and left nameplate with cust cust said not to put nameplate did not find part number on box of door
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Worcester, MA 01606
Aimee Z.
Job Details: 09/28/2023
Checked error codes noneCust stated not enough water on cycles heavy and bulkieThe were set on hotRan valve test found oxi no water on hotReplaced the water valve found hot clogged Tested new valve hot cold and oxi all workingRe ran diagnostics on water valve to show Cust hot cold and oxi are running
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Worcester, MA 01605
Aimee Z.
Job Details: 09/28/2023
"Found the washer mtr bolt over tightened and partially stripped was difficult to get off.Installed new clutch and slider and gear case that wasnt neededFound issue was the slider and cutch. The mtr wobbled a bit in spin that caused a little noiseAdded load off towels and let Cust listen toAll sounds as intended ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11449841 GEARCASE"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW3
Near Windsor, CT 06095
Gary V.
Job Details: 09/28/2023
"Inspected and found slider making noise and replaced, cycled and tested fine.; used 1 W10734521 (SLIDER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, CT 06234
Amanda R.
Job Details: 09/28/2023
Wrong model and serial dispatched not under warranty no service needed
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Brooklyn, CT 06234
Amanda R.
Job Details: 09/28/2023
"Drain pump not getting 120v needs new control ; ordrng 1 W11557935 (Control), used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Simsbury, CT 06070
Ruben C.
Job Details: 09/28/2023
Replaced gearcase basket agitator and dampers tested operation normal ran cycle normal spin tested normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Watertown, CT 06779
Jimmy R.
Job Details: 09/28/2023
"Installed all new parts and ran machine thew a diagnostics cycle, checked all operations and unit is now heating and functioning properly. Advised customer on plastic tub units will not dry great also with new energy efficiency the heater will not give you stem when opening door it cools before finished this is all normal operations advised to leave the door cracked open when done to prevent water build up.; dspstn on spec-tagged invntry: 1 W10518394 HEATER and 1 W11084121 OWI SENSOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Webster, MA 01570
Aimee Z.
Job Details: 09/28/2023
Found the problem is the ice maker Slow ice production Harvested out and fillEverything is frozen in freezer breads.; ordrng 1 W11546935 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Holyoke, MA 01040
Mike K.
Job Details: 09/28/2023
"Top lights and fr light out, side lights working, found freezer light as cause. Quoted for fr led/labor. Accepted, replaced and lights working properly ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near South Hadley, MA 01075
Mike K.
Job Details: 09/28/2023
"Unit intermittently stops mid cycle. Will start again when restarted. Cs says it shows cycle selected and time remaining, but no operation.No errors in history. No service pointers.Ran a 15 minute timed dry. Door closes securely, moving door does not interrupt cycle. Completed cycle fine.Ordering u/i and control. Office to contact cs when parts come in to schedule return.; ordrng 1 W11331944 (User Interface) and 1 W11565028 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Belchertown, MA 01007
Chris B.
Job Details: 09/28/2023
Complaint that the unit is not responding correctly. Mentioned to the customer that they would have to contact the insurance company. Customer will not pay for the trip fee knowing its still under warranty. Insurance company will need to contact us to setup a return visit. Unit still under warranty.; ordrng 1 W10906426 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Cornelius, NC 28031
Mark C.
Job Details: 09/28/2023
Customer states units heater flap will not close all the way. Found there to be a damaged cam in the flap. ; ordrng 1 W11455378 (Flap)
We serviced a
KITCHENAID COOKTOP
Model KFEG500ESS6
Near Belchertown, MA 01007
Chris B.
Job Details: 09/28/2023
Complaint that the unit get hot to the touch and the bottom doors edges are very sharp. Will order parts for a return visit. Verified temps. and adjusted then 10* higher. No issues found with the heating of the outside.; ordrng 1 W11280103 (Door Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Amherst, MA 01002
Chris B.
Job Details: 09/28/2023
Complaint that the freezer side has ice accumulated. Quoted for minor repairs. Unclogged the drainage and unit running normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204KSB00
Near Northampton, MA 01053
Mike K.
Job Details: 09/28/2023
"Unit says signaling door open, found broken bracket that would hit door switch. Taped over switch for time being to keep alarm from sounding.Does not have original m/s tag just hand written. Service bench does not show purchase date. Took photo of receipt on cs phone 8/31/2923.Office to contact when part comes in to schedule return.; ordrng 1 W11678576 (Bracket)"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Worcester, MA 01609
Roger R.
Job Details: 09/28/2023
"Found unit has the seal around the glass top deteriorating and separating from the glass, will need a new top assembly. Will submit for authorization. Needs 2 timeframe due to downdraft venting. ; rqstng P&A on 1 W10813359 (Top, glass)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Worcester, MA 01604
Roger R.
Job Details: 09/28/2023
"Found unit not cooling, mullion strip hanging due to a broken support in the right door. Found condenser fan blade had come off shaft. Also the compressor ice cold and defrost pan full of water. Unable to get compressor to start. Will need a new compressor, condenser fan blade, right side door and main board. ; rqstng P&A on 1 242185670 (Door, left) and 1 241706209 (Compressor) and 1 5304510307 (Control) and 1 241639501 (Blade, condenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Auburn, MA 01501
Roger R.
Job Details: 09/28/2023
Found evidence of a leak in the sealed system.. unit in a vacuum. Charged with 140 Psi of nitrogen and found (heard) a leak inside the wall behind evaporator. Called tech support and started exchange process. SR 7737437283
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Oxford, MA 01540
Roger R.
Job Details: 09/28/2023
Found unit had a bad capacitor and wound not start. Replaced and checked. All ok; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Oxford, MA 01540
Roger R.
Job Details: 09/28/2023
"Installed new compressor and filter drier due to poor cooling and erratic temperatures ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504430 COUPLER 7/6 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ5
Near Plymouth, CT 06786
Jimmy R.
Job Details: 09/28/2023
"Checked over unit and found oven displaying f8e0 error witch is a cooling fan speed to low checked oven for a cooling fan and unit does not have a cooling fan just a convection fan, checked all connection on max in cntrl and found yellow connection not pushed in all the way making good contact reset wire and tried running a bake cycle but same issue unit erroring out, ran a control reset to reprogram cntrl and unit started to operate heated unit to 350 degrees and oven got to temp and operated normally. Going to order new control, main harness and a fan motor unit had been miss communicating causing error oven does not have a cooling fan in it. Advised when parts come in we would call for return visit parts are a special order, this stove should be replaced with new they just plugged it in and it didnt work installers left with there working stove they took out ; ordrng 1 W11594263 (Cntrl) and 1 W11451724 (Main harness) and 1 W10903746 (Convection fan)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Putnam, CT 06260
Amanda R.
Job Details: 09/28/2023
Door not latching needs new door latch ; rqstng P&A on 1 5304525218 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Simsbury, CT 06070
Ruben C.
Job Details: 09/28/2023
This is a duplicate call cancelling
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/28/2023
Replaced parts. Customer said unit had started leaking. I found door gasket was inverted in the top right corner Causing Dishwasher to leak during use. heater is now working just fine with no issues. Everything else is working. Just fine with no issues. ; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/28/2023
"Complaint, broil element is not getting hot enough to glow red will get warm never gets red. I found customer has been leaving the door open while operating broil element. Cannot do that with this model as it will turn off the royal element and stop heating as unit is not designed to heat a house door must be closed to operate both bake and broil functions No electrical issues. Found no error codes in history on control. No additional issues found at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wolcott, CT 06716
Jimmy R.
Job Details: 09/28/2023
"Installed new led light module and checked for door, customer did not receive door assembly yet advised I would order and they would be shipped to there house parts tentative p/a ; ordrng 1 W11435344 (Door left) and 2 WP12028505AP (Cam)s, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Wolcott, CT 06716
Jimmy R.
Job Details: 09/28/2023
"Checked over unit and found freezer not freezing items and frost building up on upper cabinet, removed evap cover and found evaporator only frosted half way with a thin layer of frost,checked compressor and unit is super hot to touch compressor failing causing no cooling and frost issues, will order new compressor kit and couplers parts and labor under special project ; ordrng 1 W11370574 (Compressor Kit) and 1 W11504445 (Coupler) and 1 R600a (Freon) and 1 W11504449 (Coupler) and 1 W11506635 (Process stub)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Lancaster, SC 29720
Jonathan J.
Job Details: 09/28/2023
Replaced a Parts and Tested operations. Everything is now working properly. Everything is igniting properly as well. Flame is no longer going out on medium flame center burner. No gas leaks found when pressure testing system.
We serviced a
AMANA REFRIGERATOR
Model ATB1953HRQ
Near Northampton, MA 01062
Mike K.
Job Details: 09/28/2023
"Older Amana unit giving cooling issues, leaking issues, gasket cracked and lights have gone out.Adjusted temperature to coldest and advanced defrost timer, did not come on, looks to have lost power.Flipping breaker has unit running again, but with being off cannot tell how well system has been working as everything is warm. Did put into defrost and defrost timer running ok, came back out on its own. Found rear drain tube in rf clogged and iced over, cleared and draining ok, that would have been source of leaking and because leaking defrost should be working ok.Left estimate for gasket, but at this time everything else seems to be functioning., when door is closed gasket looks to be sealing mostly."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Woodstock, CT 06282
Amanda R.
Job Details: 09/28/2023
The bottom oven front door panel glass shattered came out of box that way new door dented bottom right corner ; ordrng 1 W11600222 (Door)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Stafford, CT 06076
Amanda R.
Job Details: 09/28/2023
Bake and broil not working ignitor getting power but not glowing ignitor bad Replaced ignitor tested operation normal ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Agawam, MA 01001
Mike K.
Job Details: 09/28/2023
"Unit was disconnected on arrival, cs had replaced with new unit, disconnected new unit and installed this one for testing.F0e5 only error in history, over filled, cleared history and ran diagnostic cycle. Unit is turning whole tub in agitation. Replaced cam and actuator. Recalibrated and ran test fine.; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Agawam, MA 01030
Mike K.
Job Details: 09/28/2023
"Per techline, replaced drier added connector to process tube. Put unit in vacuum and held for 8 minutes fine. Charged with 4.75 oz r134a as per techline. Pressures good and return lines hot. Im moving drier to put in back cover joint broke. Repaired leak and repeated vacuum,charging and running unit. Running fine and no knocking heard during this visit, before or after repair.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV"
We serviced a
WHIRLPOOL REFRIGERATOR WE
Model WRF560SEHZ00
Near East Hartford, CT 06118
Jeremy B.
Job Details: 09/28/2023
"Freezer door not closing properly causing poor cooling. Ice build up in freezer from icemaker leaking. Water and ice on rails and door not closing. Needs new rails and icemaker. ; rqstng P&A on 1 WPW10397636 (Rail), ordrng 1 WPW10397635 (Rail), rqstng P&A on 1 W11542654 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Manchester, CT 06040
Jeremy B.
Job Details: 09/28/2023
Installed new harness. Plugged in all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chicopee, MA 01020
Chris B.
Job Details: 09/28/2023
Complaint that the unit was leaving clothes directly with some white debris. Found buildup under the tub. Cleared out the debris and unit running normal. Mentioned to the customer to keep doing the clean cycle.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/28/2023
Checked and found felt around back of drum damaged and drum has been rubbing. Ordering dryer drum. Advised customer that drum would ship directly to him and he would need to inspect drum and call to schedule return visit l; ordrng 1 W10899578 (Drum)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rock Hill, SC 29730
Mitch H.
Job Details: 09/28/2023
"Removed and replaced control board and lid lock. Ran calibration. Tested, operating properly.; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sharon, SC 29742
Mitch H.
Job Details: 09/28/2023
"Checked and found cold water valve would not close. Constantly letting water into washer. Replaced valve, tested, operating properly. Ran calibration to ensure all other functions working correctly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Springfield, MA 01105
Chris B.
Job Details: 09/28/2023
"Complaint that the unit is not cooling properly. Found bad fan blade was off and door rails are broken. Unit still under warranty through RAC. Customer called RAC and they sent pics of purchase date, model and serial, purchase amount. Will order all parts for a return visit.; ordrng 1 WPW10397636 (Hinge Left) and 1 WPW10397635 (Hinge Right) and 1 W10464673 (Fan Motor) and 1 2200509 (Blade)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near New Hartford, CT 06057
Ruben C.
Job Details: 09/28/2023
Checked unit found wash pump noisy not pumping water pump is under warranty labor was not installed pump tested operation normal
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Torrington, CT 06790
Ruben C.
Job Details: 09/28/2023
7737432181 only drying in timed dry sensor is connected ok no error codes in memory per techline replace control and facia; ordrng 1 W11626080 (Facia panel) and 1 W11618918 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Waterbury, CT 06704
Jimmy R.
Job Details: 09/28/2023
"Removed old compressor and drier replaced filter drier and compressor with new crimped in couplings and pumped unit into a vacuum, checked pressures and unit is holding. Filled with r600 and unit is now frosting up and working to specs, advised customer to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 1 W11506635 COUPLER 6 NF MS SV , used 1 R600 (Bottle) from stock"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near West Hartford, CT 06117
Chuck M.
Job Details: 09/28/2023
Customer complaint is that washer is noisy and not washing. Ran diagnostics and found error codes. F7e1 basket speed fault. F0e2 oversuds condition. F7e7 motor unable to reach target speed. F7e5 shifter fault. Inspected and found gear case leaked oil and inner gears are worn and just grinding. Actuator is broken and not shifting. Cam and belt are worn. Quoted P&L customer will buy new.
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Hartford, CT 06106
Chuck M.
Job Details: 09/28/2023
"Customer complaint is that dryer was not turning. Inspected and found motor pulley broken and rollers seized. Idler wheel also seized. Replaced motor and repair kit. Tested and dryer checked ok. ; used 1 279827 (MOTOR), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hartford, CT 06106
Chuck M.
Job Details: 09/28/2023
Installed timer and temperature switch. Tested and dryer is not heating still. Found electrical issue. Informed customer and he will have corrected. ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hartford, CT 06112
Chuck M.
Job Details: 09/28/2023
"Customer complaint is that washer lid would not lock. Ran diagnostics and found error codes F7e1 tachometer missing. F5e4 lid not open between cycle. Ran automatic test cycle and washer would fill and drain but would not agitate or spin error code F7e1 returned. Tested capacitor and it was faulty. Replaced capacitor and tested. Washer was agitate but did not shift. Replaced actuator and tested. Washer checked ok. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near York, SC 29745
Mitch H.
Job Details: 09/28/2023
"Removed and replaced compressor and related parts. Charged with nitrogen, checked for leaks, none found. Let unit stand under pressure for 15 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct amount of refrigerant. Compressor operating and cooling properly.; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A and 1 W11506635 COUPLER 6 NF MS SV"