We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
10/03/2025
Complaint dishwasher will not turn on no power to unit. Will not drain water out either still full of water. I found complaints true. Found fuse on control was open bypass fuse temporarily was able to get dishwasher to operate. Normally replacing fuse kit and control for overheating issues. Fuse kit must be replaced. Wires must be spliced or fuse will blow again.; ordrng 1 WPW10084142 (Control) and 1 W10258275 (Fuse)
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244PS1
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
10/03/2025
F5e1 was only code in history. I suspect fan motor on vent was failing causing issue to occur. But replace latch fan and all previously ordered parts. Performed a quick wash cycle unit never had an issue within 10 minutes of operation.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
10/03/2025
Replaced open element tested all ok tested all ok instructed the burner is Odor will go away this is only the new element protective coating burning off ; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG WASHER TL
Model MHW3505FW1
Near Freetown, Massachusetts 02717
Aimee
Job Details:
10/03/2025
Key pad not working no light No dianostics. Removed connection the Ui and unplugged . To hard start Didnt light up .Need ui and control.; O-emld tckt
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
10/03/2025
"Tested washer due to unit not starting an ran a diagnostics cycle, checked for errors and found F7e4 basket reengagement failure F7e1 tachometer missing or wrong signal F0e7 load detected when running a clean washer cycle, ran test and found unit stuck in a spin never advancing or switching found actuator not advancing. Replaced actuator and recalibrated unit ran a wash and drain finding unit is now washing and working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model Krfc300ess07
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/03/2025
Checked and found compressor locked up and tripping off on overload. Needs compressor. Compressor covered under sealed system warranty. Checked part availability and scheduled return for 10/10 AM. Collected for service call on cc.; ordrng 1 W11557425 (Compressor kit) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/03/2025
"Tested and entered diagnostics. Ran manual tests for both valves, agitate and spin, all tested good and operating properly. Ran automatic test cycle, completed correctly with no issues. Ran control calibration, completed normally. Exited diagnostics, started washer in Quick wash cycle, filled and agitated properly. Cancelled cycle, washer draining correctly. Ran drain and spin, spinning properly with no issues. Customer put load in and started washer in normal cycle. Filled and agitated normally. Cancelled cycle, switched to rinse and spin, filled and operated properly. Washer operating as designed at time of visit."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104EBS2
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
10/03/2025
"Complaint that the dishwasher is not cleaning properly. Found issues with the wash pump, spray arms and screen. Bad gasket. ; ordrng 1 WPW10605057 (Sump Pump) and 1 WPW10463906 (Screen) and 1 W11177741 (Gasket) and 1 WPW10448645 (Top Spray Arm) and 1 WPW10705575 (Sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model GRSC2352AF7
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
10/03/2025
Complaint that the refrigerator is not cooling properly. Found unit unplugged. Verified 120 volts to the compressor but not running. Customer will look into the extended warranty for the sealed system. Mentioned to the customer that the AC plug on the refrigerator is not original and was serviced before. Customer mentioned that they were starting to have problems with the touch control. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSC5536RZ00
Near York, South Carolina 29745
Mitch H.
Job Details:
10/03/2025
Checked and found defrost drain blocked with insulation foam. Removed excess foam and cleared drain. Poured water in defrost pan and ensured it was now draining correctly. All other components operating properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS00
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
10/03/2025
Replaced drain pump and found drain pump propeller was loose. noise being made was actually coming from condensation pump even th putty drain pump was making noise also. ordering new condensation pump. Scheduled return call with customer.; ordrng 1 W11542867 (Recirc pump) and 1 W11539855 (Condensation pump)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ10
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
10/03/2025
Customer complained of noise unit is under one year extended warranty. Unit is under initial warranty with this extended warranty. Replaced air baffle verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/03/2025
New fan blade fan is working at normal operation normal design. Informed customer fan will not get any quieter than this new fan blade did make fan considerably quieter old fan had stress marks from plastic being bent. Operation unit is working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/03/2025
Customer did not have proof of purchase unit has manufacturing date of May 2025 talk to Randy Randy said unit is less than a year old due to serial number. Found unit cutting off prematurely found frame around door was slightly bent behind control panel popped frame out unit now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ
Near Granby, Connecticut 06035
Gary V.
Job Details:
10/03/2025
"Inspected and found ff module no longer illuminating, replaced with new module and tested fine."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
10/03/2025
Customer stated dryer has been working fine with no issues since last Tuesday when heater and all previous parts were installed. No need to come out to customer is not home either because unit has been working fine customer unaware as to why we would be coming back out since unit is fixed.
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
10/03/2025
"Tested and ran diagnostics. Found F8E1 long fill error. Tested valves and found them operating properly. Checked incoming water lines, found cold water line had very weak flow. Advised customer that they would need correct water flow for washer to operate properly. Washer operating as designed."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
10/03/2025
Installed new controls due to unit not starting and unit is now starting when touching the start button. Ran a calibration cycle and unit is no w working to specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3136SZ00
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
10/03/2025
Installed new parts and ran unit thew a diagnostics cycle checking for damper operation and thermistor registering found damper now opening and closing thermistor registering temp and all operations now working to specs. Advised customer to give unit 24-48 hrs so temps can regulate
We serviced a
KENMORE DISHWASHER
Model 665.13173K701
Near Suffield, Connecticut 06078
Gary V.
Job Details:
10/03/2025
"Inspected and found link to door hinge broken, replaced with new and cycled, tested fine.; used 1 8194001 (DOOR LINK KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Somers, Connecticut 06071
Gary V.
Job Details:
10/03/2025
"Installed new vent and pump, cycled thru diagnostics and cleared faults and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS08
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
10/03/2025
Tested unit and found ice maker not making any ice again found freezer door hard to open and light switch not coming on. Checked switch and found not ohming out and full of water this caused switch to burn out and not turn on light or make ice. Replaced switch and ice maker is now cycling light is coming on when opening door. Cleaned door tracks and lubed due to door sticking advised customer if any build up on tracks try and clean the rails this will help with opening and closing. Unit is now making ice and cooling to specs ; used 1 W11396033 (LIGHT SWITCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
10/03/2025
Replaced control panel and motor pump assembly tested all OK no leaks
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/02/2025
Unit is an unoccupied new build builder complained power cord damaged confirm complaint ordering new power cord harness. Scheduled return call with customer. ; ordrng 1 W11661849 (Power chord harness)
We serviced a
MAYTAG WASHER TL
Model MVWB865GW0
Near Charlotte, North Carolina 28213
Ryan S.
Job Details:
10/02/2025
"Installed new control board ordered by previous tech. Ran rapid wash, unit filled and started washing. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/02/2025
"Inspected and found multiple problems, air damper, stuck open causing freezing in the refrigerator compartment, sensor not sensing the temperature properly, and module broken, will order the parts and return. Do not cancel return trip if customer doesnt respond.; ordrng 1 W11527432 (Module) and 1 WPW10196393 (Damper) and 1 W10884720 (Harness /sensor)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
10/02/2025
"Unit is not starting. Verified 120vac to unit , no response on u/I. Unplugged lugged/plugged in and lock symbol showed for a minutes then faintly blinking first two lights on display, will not respond. Unit was working properly in testing after last repair, had issue with next load. Possible controls are taking each other out.Ordering controls/ harness. Office to contact"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ05
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
10/02/2025
"Called the 6191 number listed to call on the way, no answer left message. Rang doorbell/knocked with no answer. Office called cs and got through. Will be here in 10 minutes. Waited for cs.Water dispenser has been working fine but Ff led is only dimly lighting. Fr light working fine. Ordering light; ordrng 1 W11602886 (Ff led light assy)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Ellington, Connecticut 06029
Gary V.
Job Details:
10/02/2025
"Concern is long dry times, inspected and no obstructions in dryer or venting, main acu shutting heat off early causing poor drying and short cycles, will order main acu and call for return date.; ordrng 1 W11525996 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Tolland, Connecticut 06084
Gary V.
Job Details:
10/02/2025
"Inspected and found water filter clogged causing poor water flow to ice maker and out the dispenser, also freezer temp was set at warmest setting causing ice to partially melt, set temps at proper settings and quoted for filter, they will call."
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Somers, Connecticut 06071
Gary V.
Job Details:
10/02/2025
"Inspected and found main control and thermistor no longer communicating on auto cycles, however unit is working properly on time dry, main control nla."
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW00
Near Somers, Connecticut 06071
Gary V.
Job Details:
10/02/2025
Installed new control and cycled back on. Everything tests normal now.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
10/02/2025
"Inspected and found loose connection at junction box and tightened, cycled, tested fine. Chuck was here within the last month and customer was already charged per office."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/02/2025
"Inspected and found f9e1 again, replaced entire wash/drain pump assy, cycled and unit working properly at this time.; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
LG WASHER FL
Model WM2455HG
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/02/2025
"Inspected and found inner and outer tub and bearing collapsed and broken, parts show no longer available."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
10/02/2025
Installed new door seal due to damaged door seal. Installed seal with hi temp adhesive. Verified proper operation. ; used 1 WPY055980 (HI TEMP ADHESIVE) from stock
We serviced a
MAYTAG WASHER TL
Model MHW5630HC3
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
10/02/2025
Customer complained unit not draining all the time. Found partially clogged drain pump. Cleaned drain up filter. Verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
10/02/2025
Came to install part ordered by previous Tech. Installed thermal fuse unit to verify proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Charlotte, North Carolina 28262
Ryan S.
Job Details:
10/02/2025
"Came to install compressor ordered by previous tech installed new compressor charged 53 g R 6 hundred verified proper frost pattern starting. To give 24 hours for proper cooling.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS20
Near Charlotte, North Carolina 28262
Ryan S.
Job Details:
10/02/2025
"Customer complained oven lost power, checked breaker and flipped breaker off then back on. Wasnt able to pull unit all the way out due to position of unit. Pulled unit half way out. Found no power to main control. Informed customer he needs to call electrician .unit now supplied with power."
We serviced a
WHIRLPOOL WASHER TL
Model WFW75HEFW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/02/2025
"Found f5e2 error. Found door lock not working . Ran service diagnostics, found door lock not functioning. Ordering door lock.scheduled return call with customer. ; ordrng 1 WPW10443885 (Door lock)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/02/2025
"Installed missing screws, tested operations dryers heating, and operating perfectly fine with no issues."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RZ00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/02/2025
Complaint not making ice. I replaced icemaker unit filled with water before departure. Customer to allow 24 to 48 hours for edible ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/02/2025
"Complaint will not wash dishes, soap, still sitting in the bottom of the dishwasher. I found wash motor has failed. Replaced motor assembly unit now working properly with no further issues found at this time with dishwasher.; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SZ00
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
10/02/2025
"Tested unit and found fridge temps all over the place found reading 44 degrees when arrived and customer said it would read normal then super warm then super cold. Ran diagnostics checking thermistors found freezer reading -12 degrees fridge sensor error and mullion strip reading 15 degrees, hard reset unit and will order new control, temp sensor and sensor advised customer part was out of stock and we will call when in for return visit ; ordrng 1 W11758586 (Cntrl) and 1 W11757916 (Sensor) and 1 W11757925 (Temp sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDT09
Near Johnston, Rhode Island 02919
Lee
Job Details:
10/02/2025
Installed part tested okay
We serviced a
MAYTAG WASHER TL
Model MVW4005SW0
Near Warwick, Rhode Island 02888
Lee
Job Details:
10/02/2025
"Techline 21003308Customer states unit leaves clothes wrinkled, found proper operation of machine, spoke with techline, referred customer to whirlpool customer service"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Providence, Rhode Island 02908
Lee
Job Details:
10/02/2025
"Customer states defrost drain froze over, he used a hair dryer to correct but wanted me to check as wellFound drain flowing freely but heat probe was not probably placed in into drain, adjusted heat probe, tested okay"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model JF42NXFXDE02
Near Holland, Massachusetts 01521
Chris B.
Job Details:
10/02/2025
Repla lighting parts. Door gaskets will need a second tech to be able to install due to removal of doors. Found other shelf failure. Will add extra parts for a return visit. Will need a second tech to remove doors. Gasket is left with customer and will use on return.; ordrng 2 WPW10198701 (Shelf)s and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
10/02/2025
Complaint that the washer keeps running and wont stop. Found error code F3E1 bad pressure switch and found bad water valve on the hot side. Will order parts for a return visit.; ordrng 1 W11608056 (Control Board) and 1 W11641117 (Water Valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
10/02/2025
Complaint that the dishwasher will not cycle properly. Found error codes F8E3 F3E2 F6E2 F8E2. Found multiple issues. Touch panel button not working properly and bad control. Unit washing properly but error codes come up and goes directly to done.will order parts for a return visit.; ordrng 1 W10898447 (Control Touch Panel) and 1 WPW10348269 (Drain Pump) and 1 WPW10195091 (Thermostat)
We serviced a
MAYTAG WASHER FL
Model MHWE400WW01
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
10/02/2025
Complaint that the washer has clothes stuck inside not able to drain properly. Found clogged tub and bad suspension. Customer prefers not to service the unit if multiple issues are present. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3436RZ00
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
10/02/2025
Found light out replaced the switch no light completeAlso advised freezer over packed and fridge .Which caused door not to close and frost starts .Fridge needs air flow.
We serviced a
JENN-AIR DISHWASHER
Model JDTS3924SL0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
10/02/2025
Tollbrother took dishwasher out and replaced with new
We serviced a
JENN-AIR WALL OVEN
Model JJW2430IL00
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
10/02/2025
"There is no model tag on the wall oven. Cust had the ui replaced and company never switch the model tag.Checked entitlement is to Cust and address.Cust complaint noise of fan , found the conversation fan sounds normal.The cooling fan buzzes on start up an goes away . Ran diagnostics no error for either fan and ran cooling on low and high Gave Cust estimate hes going to wait since working . I explained the cooling fan is for moving air away from the electronics.Left with a magnet"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
10/02/2025
Installed new float switch gasket vent and bezelTested complete
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT112CZJZ01
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
10/02/2025
"Aslo Cust didnt know I was comingCust stated another company has been in many times for same issue .Land lord said steam out , steamed out freezer and drain re set temp in fridge and put tilt onLandlord gave credit card over phone"
We serviced a
WHIRLPOOL M/W OTR
Model Mmmf8030pz00
Near Carver, Massachusetts 02330
Aimee
Job Details:
10/02/2025
"Ran 1 min was Luke warm and tried the popcorn setting never popped . Is heater and no error codes other that stuck key pad Error code F2e1 stuck key pad . Mounted high need 2 men to pull down , and over a glass cook top.; ordrng 1 W10163422 (Thermostat) and 1 W10557536 (Sensor)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW0
Near Plympton, Massachusetts 02367
Aimee
Job Details:
10/02/2025
Cust stated ran clean cycle and left house came home was locked up.Found door locked I unlocked and tried to pull error codes no power to the ui.Took lid off no green light at acu.120 going to control . No green light or diagnostics Cust needs to pull the washer out so I can get behind ; ordrng 1 W11583890 (Acu) and 1 W11591400 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM08
Near York, South Carolina 29745
Mitch H.
Job Details:
10/02/2025
"Removed and replaced separator. Reinstalled user interface and covers. Tested, ice door and dispenser operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
10/02/2025
"Confirmed issue of drain pump constantly running. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325FDAW02
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/02/2025
"Checked and found ice maker had ice in mold but bin empty. Manually cycled ice maker, cycled and filled normally. Customer says that it does not cycle on its on. Quoted customer for ice maker, customer approved. Checked part availability and scheduled return for 10/8 AM.; ordrng 1 WPW10300022 (Ice maker)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
10/02/2025
"Took microwave down. Disassembled, removed and replaced magnetron, capacitor and diode. Reassembled, tested microwave on counter, heating and operating properly. Reassembled and remounted microwave. Tested again, operating properly.; used 1 W11256462 (Diode) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/02/2025
Checked and found compressor trying to start but tripping off on overload. Compressor locked up. Needs compressor. Checked part availability and scheduled return for 10/9 AM.; ordrng 1 W11557425 (Compressor kit) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/02/2025
"Checked and tested. Found that washer would come on if dryer was running. Pulled unit out, removed terminal block cover. Tested, found unit only had 120V incoming power. Unplugged, cycled breaker, now has 240V incoming. Unit operating properly with proper voltage. Had maintenance come over. Showed him the issue. Explained that unit needs correct voltage. Advised that they have outlet and breaker checked."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/02/2025
"Replaced lid assembly top assembly have to replace both at the same time for this specific model hinge has a spring clip that cannot once it is sprung will not ever spring again without replacing the top metal part. No further closing and opening properly without creaking, snagging, knocking clicking or any abnormal noises. Soft close function is working as desired."
We serviced a
WHIRLPOOL DRYER
Model WED8120HW
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
10/02/2025
"Complaint dryer making squealing noise. I found complaint true I found idler were caused of squealing noise. Idler pulley are worn due to normal operation and usage. Replaced pulley assemblies, tested operations no further issues found with dryer at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ03
Near Providence, Rhode Island 02906
Lee
Job Details:
10/02/2025
"Installed both icemaker and valve, tested okay"
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Providence, Rhode Island 02909
Lee
Job Details:
10/02/2025
"Customer states clothes do not fully dryConfirmed issue found poor venting when using test, also unit is stacked inside laundry closest, closet door can not be removed to gain full access due to a piece of trim preventing door from being lifted enough to get off track."
We serviced a
WHIRLPOOL RANGE
Model WSGS7530RZ0
Near North Providence, Rhode Island 02911
Lee
Job Details:
10/02/2025
"Customer states unit leaks gas when installed, confirmed issue found leak at piping connection from regulator to burner heads, need to replace, spoke to safety.W1179624921009004 safety sr; ordrng 1 W11796249 (Gas tubing)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ06
Near North Providence, Rhode Island 02904
Lee
Job Details:
10/02/2025
"Customer states no ice being made, confirmed issue, found fill line frozen, checked fill line heater and found 6.5k ohms, but found no voltage at door harness, checked at light switch does have voltage, light blue wire to ground only showing 12 volts ac, called techline, determine cabinet wiring is faulty, unit can not be repaired, techline 21010122Explained to customer my findings and asked them to call their extended warranty"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Glocester, Rhode Island 02857
Lee
Job Details:
10/02/2025
"Installed control, calibrated unit, tested okay"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
10/02/2025
Pump Running - SP W11766193 - Special Project S153EB . Apt 311 has never been occupied file number sr number 21008382 cover under scode all parts labor and fees.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
10/02/2025
Replaced control and ran diagnostic cycle fine. Ran normal wash through sensing and into agitate l. Cancelled and drained properly ; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KSRS22QFWH01
Near Auburn, Massachusetts 01501
Glenn
Job Details:
10/02/2025
MUST BE FIRST APPOINTMENT Complaint fridge to cold . Found air damper opens and closes properly needs freshfood temp control.; ordrng 1 WP2161460 (Thermostat)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Worcester, Massachusetts 01603
Glenn
Job Details:
10/02/2025
Found worn out rollers and idle pulley replaced parts with dryer repair kit tested all OK; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Worcester, Massachusetts 01603
Glenn
Job Details:
10/02/2025
Pump Running - SP W11766193 - Special Project S153EBVerified failure. Replaced control board and calibrated tested all ok ; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MC1
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
10/02/2025
"Installed new parts and ran unit threw a test cycle, unit is now powering up and operating to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS3
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
10/02/2025
Tested unit and found customer getting a very bad smell coming from unit when opening door after it is done drying. Found unit smell coming from disposal advised customer gases from it can get into unit and cause smells witch gets stuck to utensils. Customer will clean unit and remove disposal hooking drain up directly. Replaced drain and Ran a diagnostics cycle and cleared unit all operations now working to specs
We serviced a
WHIRLPOOL DRYER
Model MED5630HW0
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
10/02/2025
Removed dryer and installed all new parts due to dryer not heating reinstalled unit and dryer is now heating and operating to specs
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS312SNHW00
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
10/02/2025
"Tested unit and found fridge cooling normally found frost pattern building up and steady. Customer had heard unit making a grinding noise coming from inside freezer, ran unit thew a diagnostics and checked heater found heater coming on and defrosting found pan was full of water and had over flowed unit had been hitting ice on the fan witch stopped fan and stopped the cooling. Removed ice chunk on side of fan house and unit is now working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model MHW5630HW3
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
10/02/2025
"Tested washer due to cutsomer having issues with unit spinning out, found customer had been washing rugs in unit witch these washers do not like rugs this caused unit to go off balance and never finish the wash cycle. Advised Customer to not wash rugs and not wash two at a time they will always go off balance and never complete the cycle. Recalibrated washer and let unit run thew a spin to make sure it was completing unit is now working to specs"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ31
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
10/02/2025
"Apt D, unit is under 1yr warranty per service bench. Unit pops breaker whenever plugged in, duplicates issue. Found Bobby pin shorting out heater , removed and unit working properly"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFX2876DRM00
Near Worcester, Massachusetts 01603
Glenn
Job Details:
10/02/2025
Installed parts ice maker and damper tested all ok this time
We serviced a
WHIRLPOOL WASHER TL
Model CHW9150GW1
Near New Bedford, Massachusetts 02744
Aimee
Job Details:
10/02/2025
Left message with landlord Anna I explained her washer was out of warranty Theres a service charge for the other visit Left phone number for the office
We serviced a
KENMORE WASHER TL
Model ="11025862400"
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
10/02/2025
Complaint that the washer is not spinning out. Found bad coupling. Quoted for parts and labor. Unit running normal. Collected in full. 1yr warranty on parts and labor.
We serviced a
MAYTAG WASHER TL
Model MVWB965AWO
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
10/02/2025
Complaint that the bed sheet got stuck in the agitator. Removed piece and unit working normal. Collected for minor repairs.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Oxford, Massachusetts 01540
Glenn
Job Details:
10/02/2025
"Found power, cord, shorted, control board, and motor will need to order parts; ordrng 1 W11742935 (Control) and 1 WP3397659 (Terminal block) and 1 WP694089 (Blower wheel) and 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER TL
Model MVW4505MW2
Near Dudley, Massachusetts 01571
Glenn
Job Details:
10/02/2025
"Unable to reach customer left messages the office tried to reach the customer. Also, no one appears to be home. Customer will have to get it rescheduled."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KEMS309BSS01
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
10/02/2025
"To complain open closed door error occurs every time you start the microwave. Microwave will not heat. I found customer had tried to attempt to repair microswitch assembly, but was unable to as microswitch had fallen into cavity. Left-hand micro switch assembly. I replaced both micro switch assembly and harness assembly. I found unit had microwave inverter error code and diagnostics history and closed door error code and fault. history unit is heating perfectly fine as of right now. After repair replacing harness switch assembly."
We serviced a
MAYTAG WASHER TL
Model MVWB865GW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
10/02/2025
"Tested unit and found when running a wash cycle machine would error out F6e3 communication error acu cannot hear ui, removed console and found all solider joints corroded causing unit to error and glitch console needs to be replaced, quoted customer and they will just replace unit with new"
We serviced a
WHIRLPOOL DRYER
Model WED8620HW1
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/02/2025
"Checked and tested dryer. Found heating element open. Quoted customer for replacement of element. Customer approved. Removed and replaced element. Reassembled, tested, dryer heating and operating properly. Collected for service on cc.; used 1 WP3387747 (Element) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS00
Near Douglas, Massachusetts 01516
Glenn
Job Details:
10/02/2025
Upon arrival the fridge had not defrosted tested heater circuit from the board on P2 connection at P3 brown to P7 Pink heater circuit tested ok had no voltage from the board while in diagnostics test 38 on a Lo defrost. SR 21011816 needs control ; ordrng 1 W11224256 (Control)
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model KOEC530PSS01
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/02/2025
"Entered diagnostics, no stored error codes. Tested microwave, found it heating and operating properly. Customer says that microwave doesnt heat evenly. Inspected and found one of the wave guides out of position. Appears to have mounting holes drilled off center. Customer also complained of a whirring noise. Believe that is coming from turntable ring. Ordering wave guides and ring. Advised customer that office will call to schedule when parts arrive.; ordrng 2 W10915651 (Wave guide)s and 1 W11110134 (Turntable ring)"
We serviced a
GE RANGE
Model JGB810SET2SS
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
10/02/2025
Cs has been smelling gas from cooktop. Electric and gas turned off ff on arrival. Lf burner valve where they believe was the leak is seized and cannot be operated. Valve is nla. Collected for service call.
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
10/02/2025
"Unit is covered under authorization. Complaint is of unit leaking. Ran cycle on normal and on bulky with not leaking, checked boot and under unit. Only sign of previous leaking is from door seal. Were a couple hairs today. Cleaned and showed cs where to clean regularly. Customer put in a load and monitored through fill and into wash, no leaking"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS7
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
10/02/2025
"Bake not igniting, is clicking. Adjusted igniter and working, but when reassembled it again failed. Adjusted again ( moving closer to burner) and now igniting fine. Tested 10x and kit of first spark each time, cs also tried and worked fine for her."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCC151V0
Near Montgomery, Massachusetts 01085
Mike K.
Job Details:
10/02/2025
"Unit was jammed with door slightly open and compactor down. Found mouse had lived on n motor area, cleaned out. When jumped drawer switch I was able to get unit to rise. After that the unit operated as normal. Unit is loud, drawer quite wobbly, but is 35 years old. Explained to customers very few parts available if it fails, but as of right now it is working."
We serviced a
WHIRLPOOL OVEN
Model JES9750AAW
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
10/02/2025
"Complaint that the oven has an error code F3E1. After thorough testing found bad control, and wiring. Parts no longer available. Collected trip fee."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF536RPS01
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/01/2025
Customer complained of fan noise. Found evap fan working as designed. Found condensation on top of freezer door. Found evap fan must be collecting condensation and making it slightly louder sometimes. Put gaskets under door gasket on top of freezer door. Verified proper operation. ; used 2 W11159728 (GASKET) from stock