We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chicopee, MA 01020
Mike K.
Job Details: 05/21/2024
"Cs says there is water left at end of cycle and noisey will m spin. Found very wobbly basket and wash plate intermittently skips when turning. Screw comes out but Washplate seized, will need to be broken out Lower unit inspection can see cam has rubbed against housing but secure.Repair needs Washplate and hub, cam, belt and gear case assy. 2x time Office to contact cs when parts come in to schedule return.; ordrng 1 W10752283 (Washplate) and 1 W10324651 (Hub) and 1 W10752187 (Screw) and 1 W10721967 (Cam) and 1 Wpw10006384 (Belt) and 1 W11454734 (Gearcase assy) and 1 2xtime (2x time)"
We serviced a
GE RANGE ELECTRIC
Model JB735SP2SS
Near Stanley, NC 28164
Robert A.
Job Details: 05/21/2024
Cx complaint that the units LF burner does not work. I inspected the unit to confirm the complaint. I found the other burner and oven work fine. I examined the LF burner and found the main top harness connector has thermal damage and needs to be replaced. I quoted the cx for the repair and collected the service call by CC.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 05/21/2024
"Complaint compress the power button light turns on hold the start button here relay click, but nothing happens. I found relay intermittently sticking, not operating to allow power to pass through. I am ordering main control to fix.; ordrng 1 W11525996 (Control)"
We serviced a
LG DISWASHER
Model LDT6810BD
Near Foxborough, MA 02035
Aimee Z.
Job Details: 05/21/2024
Found needs new dispenser Has power coming from control.; ordrng 1 AGM75469801 (Soap dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB00
Near Bolton, CT 06043
Jeremy B.
Job Details: 05/21/2024
Fresh food section not cooling. Found damper in fresh food section not opening found120vac at damper. Needs new damper. Quoted customer. Customer will call back.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Cromwell, CT 06416
Jeremy B.
Job Details: 05/21/2024
Dryer not starting found proper power found open thermal fuse. Replaced and tested vent clear all checks ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, SC 29745
Mitch H.
Job Details: 05/21/2024
"Checked and found door lock operating properly. Washer not draining. Found ire pulled out of connector plug at drain pump. Replaced wiring harness, tested, drain pump would not start. Checked and ensured pump had correct power from control. Removed and replaced drain pump. Tested, all operating properly. Used 1- W11643701 harness and 1- W11299437 drain pump from t/s.; used 1 W11643701 (Harness), and 1 W11399437 (Drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB06
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 05/21/2024
Complaint refrigerator buzzing I found Discharge line on compressor was buzzing against floor. I found compressor noise is normal noise for inverter controlled compressor. No further or abnormal noises heard or found at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Plainville, CT 06062
Ruben C.
Job Details: 05/21/2024
Checked unit found control not responding on all touch buttons ordering panel; ordrng 1 W11459348 (Panel control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Newington, CT 06111
Ruben C.
Job Details: 05/21/2024
Checked unit found drain hose is cracked cuasing leak ordered drain hose; ordrng 1 W11244231 (Hoses)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near Newington, CT 06111
Ruben C.
Job Details: 05/21/2024
Checked unit found tubing touching adjusted tubing on comp and also informed cust ice maker connection is also vibrating
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Manchester, CT 06042
Amanda R.
Job Details: 05/21/2024
Not making ice called tech support Ui is what cycles the fill tube heater main power coming from main control possible water valve weeping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Warren, MA 01083
Chris B.
Job Details: 05/21/2024
Complaint that the units lighting in the fresh food section is not working. Found voltage to the plug but the led module not working. Will order parts for a return visit. Customer asked for Chris to return please. ; rqstng P&A on 1 W11470191 (LED Housing)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Avon, CT 06001
Ruben C.
Job Details: 05/21/2024
Checked unit four blower wheel broken could not take off from motor ordering motor and wheel; ordrng 1 W11364931 (Motor) and 1 Wp697772 (Blower)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Willington, CT 06279
Gary V.
Job Details: 05/21/2024
"Installed new basket and ran auto test and didnt find any other problems, all functions test fine.; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near South Windsor, CT 06074
Gary V.
Job Details: 05/21/2024
"Arrived and concern was carpet wet under unit. Discovered that the counter next to washer/dryer was wet and gfi for mini fridge on countertop was tripped, causing ice to melt and water to drip off counter next to appliances. Reset gfi and mini fridge now back running. Looked at connections on back of washer/dryer and door boot and did not see any leaks coming from anywhere else."
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USD
Near Windsor Locks, CT 06096
Gary V.
Job Details: 05/21/2024
"inspected and found left front switch for dual burner broken, causing indicator light to stay on, quoted, and she will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Rock Hill, SC 29732
Mitch H.
Job Details: 05/21/2024
Checked and found evaporator completely frozen and evaporator fan not working. Compressor operating properly. Ordering fan motor and control. ; ordrng 1 W11566851 (Control) and 1 WP2315549 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Indian Land, SC 29707
Mitch H.
Job Details: 05/21/2024
"Removed and replaced compressor and related parts. Charged with nitrogen to 150psi. Allowed to sit for 20 minutes. No loss of pressure and no leaks found. Evacuated nitrogen, pulled vacuum, weighed in correct charge of R600 refrigerant. Compressor operating and cooling properly. Removed and replaced right refrigerator door gasket, ensured proper seal around full perimeter of door."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/21/2024
I replaced all previously ordered parts. I tested operations. Unit is heating just fine as of right now. No further issues found with microwave at this time. No issues found with wave guide either at this time.
We serviced a
MAYTAG DRYER
Model MGD950YG3
Near Bellingham, MA 02019
Aimee Z.
Job Details: 05/21/2024
F4e3 error codes restricted air flowHad so much lint couldnt see through site hole. the blower with second belt was filled with lintCleaned out and tested complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Chicopee, MA 01020
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench.Fr door is not closing smoothly, makes noise, can see it shift as closer engages. Ordering fr lower hing assy.; ordrng 1 W11269265 (Fr hinge assy) and 1 W10770895 (Closer fr door) and 1 W11607100 (Cam)"
We serviced a
HOTPOINT RANGE
Model RB790ODR2WW
Near Easthampton, MA 01027
Mike K.
Job Details: 05/21/2024
"Oven not heating. They had pulled chased a new element, but found wires burnt out. Element in unit is incorrect, boy screwed into place. 240vac coming to element. Added new connector to wire and put back n correct element cs had. Ran bake and preheated to 350 fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW01
Near Holyoke, MA 01040
Mike K.
Job Details: 05/21/2024
"Control display has been jumping around on its own, then stopped cooling. Evap is frosted over and stopped airflow.Quoted for control for sparratic operation, let know for additional labor I could steam free evaporator. Approved control and clearing frost build up. Replaced control and programmed, put unit into defrost and verified unit is defrosting. Steamed clear evaporator. Good airflow to rf.; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Holyoke, MA 01040
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench.Compressor and fans running, no cool, air flow is fine, not obstructed.Sealed system issue, r600a unit.Ordered compressor, drier, evap and couplers. Office to schedule return, 2x time; ordrng 1 W11547313 (compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Assess valve) and 1 W11109499 (Drier) and 1 W11506623 (Drier coupler) and 1 W11504448 (Drier coupler) and 1 W11572047 (Evaporator) and 1 W11504450 (Evap coupler) and 1 W11504420 (Evap coupler) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Wallingford, CT 06492
Jimmy R.
Job Details: 05/21/2024
"Checked over machine and found unit had gotten dented in front left corner from another company removing the top of unit this bent the front bracket and now steam is pouring out of sides, checked filling cycle when running softener and found line had gotten pinched in toP making it drip and leak found strike broken. Will order new cabinet,strike,Dispenser and brace, parts tentative p/a advised customer cabinet will be shipped to house plz look it over and make sure its ok ; ordrng 1 W10677265 (Cabinet) and 1 W11381327 (Brace) and 1 W11457841 (Strike) and 1 W11569112 (Dispenser), states that autho needed"
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/21/2024
"Checked over unit and found when machine would crush then come back up it would start shaking and not shut off then motor would cut out and start smelling burnt, removed top and checked power screws on each side and found them binding causing unit to stop and never hit switch, checked motor and found running and working normally checked switch and found arm bent up fix and same issues still binding causing noise and not shutting off. Will order new switch and power screws, parts tentative due to unit is under contract safety team wanted to see what was issue first witch unit is fine just motor over heating due to binding ; ordrng 1 WP777811 (Switch) and 2 WPW10451272 (Power screw)s, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/21/2024
"Checked over unit and found when opening dryer door it would pull the machine with it, checked door strike and found super tight causing door to not open properly and not close without really slamming it, adjusted strike and door is now opening and closing properly checked heating and all functions found unit working to specs"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Middlefield, CT 06481
Jimmy R.
Job Details: 05/21/2024
"Tested unit due to machine shaking and walking out and found wile in a spin with clothing unit would wobble out of control causing it to shut done and go out of balance, checked suspension and found tub bouncing around like crazy suspension is bad and needs to be replaced to fix spinning issue will order suspension. Parts tentative p/a ; ordrng 4 DC97-16350U (Suspension)s, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/21/2024
"Checked over unit due to customer having issues leveling machine, checked over from and legs of unit and found no issue everything straight and level customer insisted unit is bent. Removed covers and checked rollers and legs again found frame straight and perfect advised customer this machine will never level and be perfect no machine will advised I will level best I could so doors will close and unit will not rock witch is did snd unit is stable and level. Top corner fillers had come off will order new and return ; ordrng 2 W11573591 (Corner filler)s"
We serviced a
KENMORE WASHER
Model ="79631523211"
Near Windsor Locks, CT 06096
Gary V.
Job Details: 05/21/2024
"Inspected and found multiple problems, found motor and position sensor failing, and drain pump broken, quoted for repair and she will call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Heath Springs, SC 29058
Jonathan J.
Job Details: 05/21/2024
Customer canceled at door was told by whirlpool that there would be no fee and that all lights would be covered no labor no diagnostic fee and no part fee per whirlpool per customer. ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kershaw, SC 29067
Jonathan J.
Job Details: 05/21/2024
Complaint dryer getting too hot not drying clothing properly. I found venting restriction slight causing issue to occur. No further issues found at this time with dryer. Customer states the door is too hard to close sometimes. Nothing I can do show customer how to properly close the door on this model.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near West Springfield, MA 01089
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench. Cs concerned that is not filling properly. Cs is coming from a 20+ year old washer. Had cs put a load in n and went through fill and into wash. Filled properly. Explained to cs about HE washer operation, how they work and how the soap still cleans."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
Installed new evap fan . Cust was having more issues with fridge shutting off.Needs left draw harness; ordrng 1 W11170612 (Harness)
We serviced a
SAMSUNG WASHER
Model WF45R5100AW/US
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
"Found the spin basket broken , showed customer the movement .Buying new"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5EMBU
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
Found frost around the ice chute. Looked down chute door wasnt closedNeeds spring flapper ; ordrng 1 241688701 (Cover flapper) and 1 241688401 (Flapper door kit) and 1 241688901 (Spring)
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
Installed new belt completeRan heat and sound great
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF18HFENBSR/US 00
Near Plainville, MA 02762
Aimee Z.
Job Details: 05/21/2024
Installed tower and 2 drains.Had to steam out the drain Complete
We serviced a
SAMSUNG DRYER
Model DVE55A7300E
Near Ware, MA 01082
Chris B.
Job Details: 05/21/2024
Complaint that the unit is not turning on. Found breaker tripped. Cycled unit and good heating present. No issues found with the dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Canton, CT 06019
Ruben C.
Job Details: 05/21/2024
Checked unit found ice maker water tube frozen cleared ice not getting water from valve; ordrng 1 W11043013 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Torrington, CT 06790
Ruben C.
Job Details: 05/21/2024
Checked unit found comp start winding open no cooling at all 134a unit needs two times sealed system covered for labor and parts no email; ordrng 1 W10233960 (Comp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Litchfield, CT 06759
Ruben C.
Job Details: 05/21/2024
Checked unit found drain plug block cleared blockage and defrosted drain tray in freezer tested operation normal frost water draining normally
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Kershaw, SC 29067
Jonathan J.
Job Details: 05/21/2024
"Complaint washer goes from sense to done. Customer does not have purchase receipt going off of date in sb web. I found combination of drive belt slipping actuator not reading properly and drive capacitor failure occurred. I replaced all parts tested operation no further issues found placed unit in a quick wash cycle no additional issues found. ; used 1 W11395618 (CAPACITOR/INTER COIL), 1 WPW10006384 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near North Brookfield, MA 01535
Chris B.
Job Details: 05/21/2024
Complaint that the unit is not cooling properly in the fresh food section. Ran diagnostic test and did a hard reset. Ran all fans and compressor and all working normal. No issues found with the cooling. Mentioned to the customer to keep an eye on the cooling for the next few days. Within 7 days well waive the trip fee into labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Spencer, MA 01562
Chris B.
Job Details: 05/21/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Denver, NC 28037
Robert A.
Job Details: 05/21/2024
Cx complaint that the units is still working intermittently. I inspected the unit to confirm the complaint. I found the cooktop works fine. The broil function works fine as well. I removed the rear panel and found the bake ignitor wire loose at the dsi board. I secured the wire and tested the unit multiple times. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Dudley, MA 01571
Chris B.
Job Details: 05/21/2024
Replaced part and unit running normal. Ran diagnostic cycle twice and all tested properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2853AF1
Near Sturbridge, MA 01518
Chris B.
Job Details: 05/21/2024
Replaced part and no leaks detected. Good water flow.
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SG/AA
Near Sturbridge, MA 01518
Chris B.
Job Details: 05/21/2024
Wife phone # 8607940269. Complaint that the IM is not working properly. Tested IM and theres signs of voltage reaching the ice maker but wont turn. Will order parts for a return visit.; rqstng P&A on 1 DA97-15217D (Ice Maker)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Troutman, NC 28166
Robert A.
Job Details: 05/21/2024
Installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mooresville, NC 28117
Robert A.
Job Details: 05/21/2024
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the unit heats, tumbles and has good airflow. The unit is working as designed. The cx said it intermittently heats, then other time there is no heat at all. I checked the wall outlet, it has a consistent 243v supply. Im ordering a new timer and a cycling thermostat to resolve the issue.; ordrng 1 W11685947 (Timer) and 1 WP3387134 (Cycling thermostat)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Mooresville, NC 28117
Robert A.
Job Details: 05/21/2024
Cx complaint that the unit is leaking water during cycles intermittently. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. The cx has a bowl under the LF corner of the unit where the alleged leak occurs. I examined the area and seen water marks on the float switch housing. Water slowly leaks from the float switch housing. Im ordering a new float switch housing to resolve the issue.; ordrng 1 W10873429 (Float switch base) and 1 WP8531743 (Base gasket) and 1 WPW10195038 (Float switch nut) and 1 WPW10195036 (Float)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Westfield, MA 01085
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench. Unit will not turn on, nothing on display. No voltage at terminal box. Checked breakers and all good. Electrical cord is wired into an external gfci before outlet under sink, reset and unit functioning."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Hartford, CT 06114
Chuck M.
Job Details: 05/21/2024
Customer complaint is that ice maker stopped working. Found ice maker not cycling due to jammed cube. Cleared and tested. Ice maker did not cycle. Reset refrigerator. Ordered ice maker. ; ordrng 1 W11548540 (Ice Maker)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hartford, CT 06114
Chuck M.
Job Details: 05/21/2024
Customer complaint is that dryer was not heating. Confirmed and found high limit thermostat shorted. Replaced and tested. Showed customer it works. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Woodstock, CT 06282
Amanda R.
Job Details: 05/21/2024
Lid lock broken replaced tested operation normal ; used 1 W11513248 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE535SPLS2
Near Woodstock, CT 06281
Amanda R.
Job Details: 05/21/2024
The right rear burner not cycling replaced infinite switch tested burner cycling one of my t/s switches bad out of bag ; used 2 WP3149404 (INFINITE SWITCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Thompson, CT 06277
Amanda R.
Job Details: 05/21/2024
When water is turned on going to unit water just starts over flowing out of ice maker needs new valve ; ordrng 1 WPW10420083 (Valve)
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Putnam, CT 06260
Amanda R.
Job Details: 05/21/2024
Shuts off after three minutes on sensor dry working normally on timed dry ; rqstng P&A on 1 DC32-00007A (Thermistor) and 1 DC97-16741A (Lint trap) and 1 DC92-02527E (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Enfield, CT 06082
Gary V.
Job Details: 05/21/2024
"Concern noise from ice maker, cycled ice maker and found noise this time coming from ice maker stalling mid cycle. Replaced with new ice maker and filled with water, please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AE00
Near East Hartford, CT 06118
Jeremy B.
Job Details: 05/21/2024
Installed new door switches there is only 3 on this model replaced fuse and tested all checks ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Enfield, CT 06082
Gary V.
Job Details: 05/21/2024
"Installed new mag and diode, cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV and 1 WPW10693025 MAGNETRON"
We serviced a
SAMSUNG WASHER
Model WF53BB8700ATUS
Near Killingly, CT 06241
Amanda R.
Job Details: 05/21/2024
During spin sounds like a jet engine taking off ; rqstng P&A on 1 Dc97-21466a (Tub front) and 1 Dc97-2311ib (Back outer tub) and 1 Dc97-23216a (Basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS2
Near Pomfret, CT 06259
Amanda R.
Job Details: 05/21/2024
F5e1 door stuck open door latch wasnt plugged in all the way reattached connection and unit starting normally door latch is louder then normal ; ordrng 1 W11412299 (Latch)
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Pomfret, CT 06259
Amanda R.
Job Details: 05/21/2024
Going straight to done run capacitor leaking oil replaced tested starting normally ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Hartford, CT 06112
Chuck M.
Job Details: 05/21/2024
"Customer complaint is that dryer was noisy. Found blower wheel stripped from threaded nut to motor shaft. Cut off blower wheel and replaced. Found rollers and idler wheel worn. Replaced with repair kit. Dryer checked ok. ; used 1 4392067 (DRYER REPAIR KIT), and 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near East Hartford, CT 06108
Chuck M.
Job Details: 05/21/2024
"Replaced door seal, door glass and brackets. Checked ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Windsor, CT 06095
Chuck M.
Job Details: 05/21/2024
Replaced control and console. Tested and dishwasher checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bloomfield, CT 06002
Chuck M.
Job Details: 05/21/2024
Customer complaint is that refrigerator rolls forward when doors are opened. Unit does not have legs to stabilize from moving. Customer concern is that there are small children that can get hurt opening refrigerator doors. Unit is leveled but roll when doors are opened and closed.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW0
Near Norton, MA 02766
Aimee Z.
Job Details: 05/21/2024
Installed new control and sensor with tune up. Removed hose inside Filled wet lint pulled out as much as could Cust needs to replace vent hose to semi rigid hoseAdvised to call Vent wizards. 1781 908 0121; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Mill, SC 29715
Mitch H.
Job Details: 05/21/2024
"Removed and replaced main control board and wiring harness. Reassembled. Ran control calibration. Ran manual tests for valves, agitate, spin and drain. All tested good. Washer operating properly."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Tega Cay, SC 29708
Mitch H.
Job Details: 05/21/2024
Installed element support. Tested microwave. All operating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Somers, CT 06071
Gary V.
Job Details: 05/21/2024
"Inspected and found belt and cam burnt up, replaced both parts and cycled, tested fine.; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Tega Cay, SC 29708
Mitch H.
Job Details: 05/21/2024
"Called tech line spoke to Andrew SR# 7739113468. Checked wall outlet, no issues. Checked polarity and connections at ACU, all good. Requesting P&A for ACU and HMI. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11367320 (HMI) and 1 W11512534 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/21/2024
"Tested unit due to customer having issues with unit randomly not working, ran a diagnostics cycle and found error F5e2 lid lock checked lock and it is locking and unlocking normally no issue, let unit run thew a self test and all functions operating normally. Recalibrated control and advised customer machine is working properly could just have needed a recalibration if any issue plz call back as of now unit is working normally"
We serviced a
WHIRLPOOL DISWASHER
Model WDT910SAYH3
Near Holland, MA 01521
Chris B.
Job Details: 05/21/2024
Complaint that the unit is not washing properly. Found bad wash pump. Quoted parts and labor. Will order parts for a return visit.; ordrng 1 WPW10605058 (Wash Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Canterbury, CT 06331
Jeremy B.
Job Details: 05/21/2024
Found d adjusters broken on top rack needs new. ; rqstng P&A on 2 WPW10546503 (Adjusters)s
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Canterbury, CT 06331
Jeremy B.
Job Details: 05/21/2024
Washer not agitating actuator keeps clicking. Found actuator stripped. Replaced and ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Columbia, CT 06237
Jeremy B.
Job Details: 05/21/2024
Buttons on panel not responding was able to reset and test found faulty actuator. Replaced and ran self test all checks ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Columbia, CT 06237
Jeremy B.
Job Details: 05/21/2024
Both sections not cooling. Found bottom two rungs on evap with frost. Other rungs are clear. Put some Freon in system and developed an even frost pattern.. there is a leak and suspected to be in the evaporator. Needs nitrogen and leak checked. ; ordrng 1 WP2188823 (Evaporator) and 1 WPW10143759 (Filter drier) and 1 Extratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Ashford, CT 06278
Amanda R.
Job Details: 05/21/2024
Stopped making ice jiggled bail arm ice maker harvested went over taking ice bin out and showed customer what I did set ff temp at 40
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18JKXDW05
Near Charlotte, NC 28278
Ryan S.
Job Details: 05/20/2024
"Customer complained unit wont run, found unit has shirt somewhere tripping breaker. Started unplugging sections and checked for short. Compressor was unhooked and unit still tripped. Unhooked harness to timer/ thermostat and lights in refrigerator section and unit didnt trip. Unplugged thermostat and timer and lights worked. Went to freezer section and u hooked harness to defrost thermostat, heater and fan in freezer. Now timer and defrost thermostat not kicking so issue is with evap fan and defrost system. Part for defrost heater and defrost thermostat (2179823 ) is no longer available , also needs evap fan 2176298 which is also no longer available. Informed customer unit is non repairable due to part being no longer available. ; ordrng 1 2176298 (Evap fan) and 1 2179823 (Harness w heater.)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manchester, CT 06040
Amanda R.
Job Details: 05/20/2024
Complaint cant start unit drain pump running constantly showed how to hold start button to cancel unit checked errors ran automatic test and started bulky cycle
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Columbia, CT 06237
Jeremy B.
Job Details: 05/20/2024
Cover on water dispenser not snapping inmllace and feels falling off. Needs new cover and dispenser. ; ordrng 1 W11519867 (Cover) and 1 W11519867 (Cover)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Wilbraham, MA 01095
Gary V.
Job Details: 05/20/2024
"Inspected and found ice chunk blocking drain, cleared ice and tested fine."
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Mount Holly, NC 28120
Ryan S.
Job Details: 05/20/2024
"Customer complained unit getting. Too hot now but will run. Found after checked all parts that heating element after heating up and running for a little while moves enough to ground to short. Reps led heating element and thermal kit. Ran unit after verified heating element cycling on and off at proper temps and unit had good airflow. ; used 1 279973 (THERMAL KIT), and 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5600VQ0
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/20/2024
Checked unit found belt broken replaced belt tested operation normal ran cycle heating normally No email; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Hartford, CT 06112
Ruben C.
Job Details: 05/20/2024
Checked unit has damage on bottom right side of hinge door is push in at bottom this is past 30 day damage cust has to go back to dealer
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bloomfield, CT 06002
Ruben C.
Job Details: 05/20/2024
Checked unit ran diagnostics found error for long fill customer did not have hot water open informed cust needs to have both waters on instruct fulfilled
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Simsbury, CT 06089
Ruben C.
Job Details: 05/20/2024
Checked unit found error code for Pressure control f3e2 unit keeps draining ordering control and lower harness office has receipt from Costco; ordrng 1 W11568984 (Lower harness) and 1 W11419051 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/20/2024
Replaced rotor ran diagnostics component test tested all normal normal sound in agitate and spin mode ran a normal cycle agitating normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near East Windsor, CT 06088
Chuck M.
Job Details: 05/20/2024
Replaced compressor and filter Drier. Vacuumed and then charged system with 47 grams of R600a. Advised customer to allow time for unit to stabilize and reach proper temperature. ; dspstn on spec-tagged invntry: 1 876765 TUBING KIT and 1 W11580057 COMPRESSOR R600A
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Huntersville, NC 28078
Robert A.
Job Details: 05/20/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/20/2024
Replaced drain pump tested operation normal draining normal functioning normal cust will observe after several loads
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Manchester, CT 06042
Amanda R.
Job Details: 05/20/2024
Wrong doors ordered need to reorder ; ordrng 1 LW10803965 (Door) and 1 LW10803941 (Door)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near East Hartford, CT 06118
Amanda R.
Job Details: 05/20/2024
Wheels broken replaced wheels tested sounds normal ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
SAMSUNG WASHER
Model WA44A3205AW/A4-00
Near Marshville, NC 28103
Jonathan J.
Job Details: 05/20/2024
Complaint washing machine keeps leaking as soon as water valve is turned on all over floor. I found inlet valve assembly is broken. I am ordering both hot and cold assembly valve. Soon as hot water is turned on unit is gushing water all over customers concrete floor. Cold water is slowly dripping from a split in the valve as well. I am awaiting authorization.; rqstng P&A on 1 DC62-00311F (Valve) and 1 DC62-30314V (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Chris B.
Job Details: 05/20/2024
Complaint that the unit is making a loud rumbling noise. Found blower wheel full of lint and was not on straight to the motor. Found the tub would wobble too loose and one quarter of the section is bent. Will need new tub and blower wheel. Will order motor as backup if wheel wont dislodges from motor.; ordrng 1 W10508188 (Drum) and 1 W11327190 (Blower Wheel) and 1 W11234001 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Southampton, MA 01073
Mike K.
Job Details: 05/20/2024
"Unit is under 1yr wp warranty per service bench.Complaining by of not getter by the water. Water in unit on arrival. Canceled and drained fine.Started normal cycleF7e1,fae2, errors in history. Wash motor failure, vent motor issue. Cleared and ran diagnostic cycle. Wash motor not running, just hums, unit did fill.Replaced sump assy and all tests fine ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"