Service History 134

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model GI7FVCXWY02

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 06/12/2025

"Complaint about two weeks ago unit stopped making ice. Replaced water filter as water was dispensing slowly no change on icemaker unplugged unit about a week ago. Let it sit for about five minutes unplugged plugged it back in. Still no ice. Unit started making ice about 3 days ago. I found upon arrival ice bin is completely full of ice and dispensing ice perfectly fine out of door. There are no error codes for icemaker in diagnostics history. I suspect waterline flash froze, causing no ice issue to occur. Im just waiting allowed the waterline to defrost allowing water to get to icemaker allowing unit to make ice perfectly fine left icemaker with customer."

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model PHS69EHSS2

Near West Springfield, Massachusetts 01089

Gary V.

Job Details: 06/12/2025

"Inspected and found multiple problems, condenser fan motor worn out and air damper broken and making noise, quoted and he will call."

We serviced a

WHIRLPOOL WASHER FL

Model WFW6605MW1

Near West Springfield, Massachusetts 01089

Gary V.

Job Details: 06/12/2025

"Inspected and found f4e1 and f8e1, no signal from heater and low or no fill. Will order parts necessary and call for return date. Needs 2 hours and 2 techs. Unit is stacked.; ordrng 1 W11682061 (Main acu) and 1 W11314664 (Heater) and 1 W11688994 (Hot valve) and 1 W11688995 (Cold valve)"

We serviced a

WHIRLPOOL REFRIGERATOR BM

Model WRB322DMBW05

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/12/2025

Complaint that the freezer light will not work. Found bad door switch. Replaced with TS# W11396033. Unit working normal. Unit still under warranty. Call office and NR approved the unit is under warranty.; used 1 W11396033 (LIGHT SWITCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT541SZDW01

Near Webster, Massachusetts 01570

Chris B.

Job Details: 06/12/2025

Complaint that the refrigerator is not cooling properly. Found freezer packed with ice and evaporator fan not running. Quoted for parts and labor. Replaced part and all running normal. 1yr warranty on parts and labor. ; used 1 WP2315539 (EVAP MOTOR) from stock

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Oxford, Massachusetts 01540

Chris B.

Job Details: 06/12/2025

Complaint that the dryer is drying out the clothes properly. Found slow airflow on the venting and wiped down clean the moisture sensor strips and unit drying normal.

We serviced a

MAYTAG REFRIGERATOR FDB

Model MZD2666KEW

Near Berlin, Connecticut 06037

Andre

Job Details: 06/12/2025

Ck unit upon arrival and install block fill. On previous visit I had tape air hole with appliance tape and has been maintaining temperature since then unit now operating to manufacturers specs

We serviced a

GENERAL ELECTRIC WASHER TL

Model PTW600BSR1WS

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 06/12/2025

"Tested washer and found when customer would run a wash unit would make loud noises especially when spinning, ran a cycle and found tub shifted to the left and bouncing against side of cabinet causing unit to make loud noises. Leveled unit so tub was level ran a diagnostics and found off balance error f5, cleared codes and recalibrated machine. Ran a wash and a spin unit is now operating normally"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ15

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 06/12/2025

"Checked over unit and found door gaskets ripped and not sealing causing frost and moisture build up inside unit. Replaced door gaskets and heated to seal against cabinet. Found freezer gasket collecting moisture due to door not sealing, heated gasket and adjusted door to seal added silicone to cabinet to stop warm air. Checked over all other operations and unit is now working to specs ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Wallingford, Connecticut 06492

Jimmy R.

Job Details: 06/12/2025

"Tested washer due to leaking and found water would leak when unit would drain, traced leaking water and found drain line connection at back of unit not sealing tight causing water to drip, added tape to inside of connection and reconnected drain line with clamp to stop leaking water. Ran unit thew a few drain cycles and unit is now dry and operating to specs ; used 1 61504 (Tape) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model Wtw6120hw2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/12/2025

"Checked unit for errors and found F7e6 motor circuit open, F0e5 off balance load, checked motor and could not find any open circuit. Ran machine thew a full wash cycle with clothes and noticed tub hitting pan underneath machine lifted machine and leveled running the full wash cycle and unit went thew spun out and worked perfect. Ran another cycle to check again and unit went threw spinning out clothes dry. Advised customer unit may have a faulty control giving issues advised it may need to be replaced, they will try unit and if anything happens replace machine or contract whirlpool for help on cntrl"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM02

Near Springfield, Massachusetts 01105

Gary V.

Job Details: 06/12/2025

"Inspected and found module no longer working, will submit and call for return date.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS10

Near Springfield, Massachusetts 01108

Gary V.

Job Details: 06/12/2025

"Inspected and found upper oven bake igniter broken, replaced with new igniter and cycled tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Indian Land, South Carolina 29707

Clinton

Job Details: 06/12/2025

Opened path damage on the corner have to reorder parts ; schdld next appmnt for 6/16 MON PM

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model GRFS2853AF4

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 06/12/2025

Installed new fan and freezer fan with blade . Cust needs to keep at factory temp 38 and 0

We serviced a

WHIRLPOOL WASHER TL

Model WTW7000DW3

Near Millbury, Massachusetts 01527

Glenn

Job Details: 06/12/2025

"Found multiple error codes for long fill F8E1, LF and long drain F9E1 tested voltage to hot water valve no power from the control further more the hot valve tested open and drain pump impeller is damaged. Would need to replace the control board valve and drain pump. Repair declined"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/12/2025

"Complaint not starting. Error F1E1 main control fault, F7E1 tachometer not detecting spin speed tested motor winding tested good at 4.5 & 4.5 tested shifter found tachometer open. Needs control and actuator. Repair declined"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 06/12/2025

Replaced door sent by whirlpool. Unit checks fine.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/12/2025

Found control in a constant drain state when no water Is in the washer and it will not stop checked the pressure switch hose and port all is clear. Will need the control board. ; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near York, South Carolina 29745

Mitch H.

Job Details: 06/12/2025

"Tested and ran diagnostics. Found long fill error. Entered manual tests for valves. Found cold valve not actuating. Checked and confirmed power to valve from control but solenoid not working. Removed and replaced valve assembly, tested, both valves now operating properly. Tested washer, all components operating properly.; used 1 W11210459 (Valve) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near York, South Carolina 29745

Mitch H.

Job Details: 06/12/2025

"Customer said that she was using oven and needed to raise temperature fro 325 to 400. Said oven dropped to 250 before heating again. Checked and tested oven. Ran diagnostics, no error codes. Set oven to 350, heated and cycled normally. Raised temperature to 425, oven relit and reached temperature correctly. Raised temperature again to 475, relit and reached temperature properly. Oven operating as designed. No issues found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW01

Near York, South Carolina 29745

Mitch H.

Job Details: 06/12/2025

Checked and tested. Found evaporator fan not running causing ice buildup. When defrosting water dripping into RC compartment. Ordering fan. Checked part availability and scheduled return for 6/20 AM ; ordrng 1 W11369036 (Fan)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Rock Hill, South Carolina 29730

Clinton

Job Details: 06/12/2025

On arrival unit was working as designed can find any issues nothing to be done at this time

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF507HPS03

Near Weddington, North Carolina 28104

Jonathan J.

Job Details: 06/12/2025

Complaint compressor locked up humming and clicking replaced compressor vacuumed unit down to -29 psi for over 25 minutes. System held pressures without moving filter. Beads are clear white but were covered in oil per picture. Pressure tested to 250 psi with nitrogen no leakage or restrictions Found as of right now if customer calls back unit could potentially have a floating restriction I attached directly to capillary tube and pressurized to 300 psi with compressor open allowing nitrogen to flow out of compressor before reassembling and then repressure testing and verifying no leakage using soapy bubbles amp drive compressor is running at .85 Amps -10 psi -9 psi steady on low side 90 psi on high side upon departure evaporator has a full frost pattern developing going all the way across that does not easily dissipate when touched

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/12/2025

Complaint lint sticking to both sides of the air filter lint coming out of bottom of dryer door as well as humidity and water taking three or more cycles to dry for garments dryer is still getting hot. I found all complaints are true. I found unit vent out of the roof and has a restricted vent going outside When vent is connected behind dryer after disconnecting vent and running dryer copious amounts of lint blew out of dryer vent. No further issues found with dryer at this time. ; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7232HW1

Near Charlotte, North Carolina 28278

Caleb

Job Details: 06/12/2025

Customer complaint of unit shaking during spin. Found screw that holds rotor to stator had fallen out. On further inspection found Gearcase is leaking oil. Sent customer quote for repairs. Customer decided to contact whirlpool. Collected service call

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHB01

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/12/2025

"Tested and found ice maker would cycle but not call for water. No issues with dispenser operation or door wiring. Removed and replaced ice maker, tested, cycling and calling for water and filling correctly. All now operating properly."

We serviced a

MAYTAG WASHER TL

Model MVWB765FW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/12/2025

"Arrived, found that drain pump ordered was incorrect. Had correct pump on truck. Removed and replaced pump. Tested, pump and all other functions now operating properly.; used 1 W10876600 (Drain pump) from stock"

We serviced a

MAYTAG WASHER FL

Model MHW5630HC3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/12/2025

"Checked and found door bellows damaged with a piece missing from bottom front. Removed and replaced bellows. Tested, washer operating properly with no leaks.; used 1 W11314648 (Bellows) from stock"

We serviced a

AMANA COOKTOP

Model ACR4203MNS0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 06/12/2025

Complaint left front burner does not heat properly some does not turn on and the others do not remain on high. Found left front burner temperature sensor causing no heat. Replaced burner and switch. Customer instruction on the burner operation ( they will not remain on high and will cycle off and on when on high this is normal ) tested all ok ; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28210

Caleb

Job Details: 06/12/2025

"Unit tests and functional at this time. Found Handel to dryers lent screen was missing. Advised customer to contact whirlpool for replacement. Did find excessive amount of lent in vents Leaving home. Advised customer to contact Vent Wizard for removal of excess lent, unit tests fine."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/12/2025

Complaint not igniting properly I replaced harness unit now ignoring properly no further issues found.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/12/2025

"Complain dryer, scraping against the lid all the time dryer does not seem to be drying properly, taking an excessive amount of time to dry clothing. I found dryer is heating properly. That hose behind dryer is collapsed fully causing a venting restriction. Also vent going outside is disconnected causing vent to go inside of customers wall slightly also causing restriction. After adjusting hood lid no further issues found with dryer at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28210

Caleb

Job Details: 06/12/2025

"SR#7741701323. Intermittent operation of the start button, unit needs new control. Control on back order. Collected service call. ; ordrng 1 W11683480 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/12/2025

"Replaced parts, tested operations new further issues found unit is igniting properly on all burners now"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Cranston, Rhode Island 02910

Lee

Job Details: 06/12/2025

"Customer states unit keeps making a noise when offConfirmed issue, drain pump continues to run, checked pressure hose for debris, need to order and replace controlMonday 12-5"

We serviced a

MAYTAG WASHER FL

Model MHW5100DW0

Near Barrington, Rhode Island 02806

Lee

Job Details: 06/12/2025

"Customer states error message 8-1 long fillConfirmed issue, found hot water chattering on and off, replaced valve assembly, problem still occurs, customers plumbing has an intelliflow valve with leak sensor, can feel the vibrations coming from it during the hot water chattering, explained to customer my findings."

We serviced a

LG REFRIGERATOR FDB

Model LFXS26596S/10

Near North Providence, Rhode Island 02911

Lee

Job Details: 06/12/2025

"Customer states unit makes loud noiseConfirmed issue found Evap fan is grinding, service bulletin on MSA as well, need to order and replace fanAEB73764516 ; rqstng P&A on 1 AEB73764516 (Fan assembly), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Providence, Rhode Island 02909

Lee

Job Details: 06/12/2025

"Customer states no ice fresh food section confirmed issue, found fill line frozen, thawed out and added permagum around to insulate better. Tested , icemaker is now working properly ; used 1 212643 (SEALER-GUM) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 06/12/2025

"Customer states timer rapidly decreasesEntered diagnostics and found the test cycle would cancel out every time I try to test sensor, need to replace sensor and control.; ordrng 1 W11618917 (Acu) and 1 WPW10298258 (harns-wire)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SMHZ03

Near Lincoln, Rhode Island 02865

Lee

Job Details: 06/12/2025

"Customer states temps in fresh food too warmConfirmed issue, found Evap fan barely rotating, replaced, verified now working properly ; used 1 WPW10464673 (EVAP MOTOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/12/2025

Installed new per service pointer and s code. Unit bushings were leaking no leaks after new install ; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/12/2025

Unit has a failed motor I do not have on my truck stock order new sump assembly office will need to call once part arrives ; ordrng 1 W11613480 (Sump a)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/12/2025

Replaced control Rand diagnostics after unit working properly after repair

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Cumberland, Rhode Island 02864

Lee

Job Details: 06/12/2025

"Customer states unit filled washed but never drain after last visitConfirmed issue, drain pump seized, replaced, tested okay; used 1 W10876600 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR BM

Model wrb322dmbm03

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/12/2025

Turn to install new icemaker install new icemaker after installing icemaker icemaker started cycling and field with water. Verified proper operation for customer to give 24 hours for production.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/12/2025

Customer complain it would not drain. Unit was a new build found drain plug in disposal was not taken out. Took out drain plug for customer. Unit now draining verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/12/2025

Customer complained icemaker working but not getting water found faulty valve replaced valve from icemaker kit. Once reinstalling found copper line to icemaker valve was drip leaking. No signs of damage prior office. Maintenance Guy said it had been leaking before he will call plumber to replace copper line to icemaker valve verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/12/2025

"Customer complaint icemaker, not working Connor arrival found icemaker harvest air replaced icemaker ran icemaker. Fuel icemaker did not fill with water icemaker filter tube heater not operating ordering ice maker fill tube heater and valve. Scheduled return call w customer. ; ordrng 1 W11579561 (Valve) and 1 W11087201 (Fill tube heater)"

We serviced a

GE DISHWASHER

Model GDT550PGR3WW

Near Norton, Massachusetts 02766

Aimee

Job Details: 06/12/2025

Installed drain after 4 drains blew error codes Needs drain hose 31.25Balance 173.13; ordrng 1 Wd24x34763 (Drain hose)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 06/12/2025

Returned to install belt and belt cover. Installed parts ran agitate and spin. Verified proper operation. .

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/12/2025

Customer complaint unit made loud noise and stopped working upon arrival. Found rotor had fell off. Check slider did not see any damage. No slider in ts upon arrival . Ordering slider kit for rotor bolt customer is going on vacation and her mother was at the house. Call customer to schedule a return call. ; ordrng 1 W10734521 (Slider)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 06/12/2025

"Customer complained unit draining by itself . found pressure system fault stored . needs new control board control board, not covered by s code . Quoted 502.04 . Customer Wanted repair. Collected via card. Marked pre id board that was not yet received as will bring in return visit ."

We serviced a

MAYTAG WASHER TL

Model MVW5435PW0

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 06/12/2025

Installed parts tested okay

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/12/2025

"Tested and found dryer heating, cycling and operating properly. Customer says issue is vent hose is not attached. Connected hose. Tested again, operating properly."

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Charlotte, North Carolina 28270

Clinton

Job Details: 06/12/2025

Unit as multiple failures drain pump is broken. Suspension is bouncy and the geared leaks oil order parts for repairs need 2x time frame office will call once parts arrive; ordrng 1 W11454734 (Gearcase) and 1 W10876600 (Drain pump) and 1 W11130362 (Suspension) and 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Charlotte, North Carolina 28270

Clinton

Job Details: 06/12/2025

Installed new panel on dishwasher no issues with panel sealing properly

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF30BB6200QLAA

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 06/12/2025

"Return to install an icemaker, install icemaker icemaker filled with water verified proper operation."

We serviced a

WHIRLPOOL WASHER FL

Model WTW4816FW0

Near Charlotte, North Carolina 28227

Caleb

Job Details: 06/12/2025

"Unit needs new Gearcase, Gearcase has leaked out oil and causing unit to scream during a spin getting oil on all components causing intermittent operation. Cold water valve defective causing a slow fill, when entering diagnostics and running tests mode unit shuts off and kicks out of diagnostics. Unit needs to be rebuilt. Ordering all components for repairs. ; ordrng 1 W11454741 (Gearcase) and 1 W11497303 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10625045 (Cap) and 1 W10913953 (Actuator) and 1 WP3951744 (Agitator) and 1 285809 (Agitator kit) and 1 WP21366 (Nut) and 1 W10554251 (Spin basket) and 1 WP389140 (Drive block) and 1 W11124783 (Control) and 1 W11210459 (Inlet valve)"

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 06/12/2025

"Screw that holds rotor in place is stripped. I believe it happened to AD as well. Attempted to remove bottom hex bolt and metal screw broke preventing me from removing the screw, will need a rotor as well for repair. Did try to use an easy out but to no avail. Red lock tite preventing me from removing screw out put on by manufacturer. Need to cut off rotor or use drill bit to break head off bolt to remove rotor, regardless need rotor in case of damage, unit run and works fine outside of a small tapping noise that I was not able to replicate; ordrng 1 W11260238 (Rotor) and 1 1234567890 (2x frame)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW1

Near Worcester, Massachusetts 01604

Glenn

Job Details: 06/12/2025

Customer not home the office reached him and said someone was there. Ive waited for over a half hour for the customer. Will need to reschedule.; dspstn on spec-tagged invntry: 1 W10324651 HUB

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Worcester, Massachusetts 01610

Glenn

Job Details: 06/12/2025

"Removed wash plate but the spline will not come off the gear case, we will need to order parts for repair ; ordrng 1 W11510461 (Wash plate) and 1 W11449841 (Gear case)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Grafton, Massachusetts 01536

Glenn

Job Details: 06/12/2025

Found dishwasher not draining due to improper installation. Customer instruction the disposal drain plug was not removed causing the dishwasher to not drain. Dishwasher tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model WTW7120HW0

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 06/12/2025

Installed new valve and harness tested complete

We serviced a

GE REFRIGERATOR FDB

Model ZIS420NXB

Near Franklin, Massachusetts 02038

Aimee

Job Details: 06/12/2025

Installed new control and wait to started up.Fridge maintained temps since Glenn was there

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Medfield, Massachusetts 02052

Aimee

Job Details: 06/12/2025

Installed new tune up kit complete; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT

We serviced a

LG RANGE

Model LREL6323S.OSTLLGA

Near Walpole, Massachusetts 02071

Aimee

Job Details: 06/12/2025

Installed new outer glass didnt new others.Called spoke to Nicole send pieces dont needs back and have Cust callBack for credit

We serviced a

GE REFRIGERATOR FDB

Model pvd28bynbfs

Near Easton, Massachusetts 02375

Aimee

Job Details: 06/12/2025

Found fridge not cold steamed out fridge Also temp was set to 34Raised temp up found not going into defrost fan is running .Needs control sent estimate Cwa

We serviced a

FRIGIDAIRE RANGE

Model FCRE3083ADA

Near Springfield, Massachusetts 01129

Gary V.

Job Details: 06/12/2025

"Inspected and found left front/rear burner switch staying on high when turned to low, needs infinite switchs, will submit and call for return date.; rqstng P&A on 1 5304522966 (Infinite switch) and 1 5304522918 (Infinite switch)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 06/12/2025

"Inspected and found timer bound up and knob broken, will order part and return to repair. S-code in notes.; ordrng 1 W11685947 (Timer and knob kit)"

We serviced a

GENERAL ELECTRIC WASHER TL

Model PTW600BSR1WS

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 06/12/2025

"Inspected and found Ui panel not responding properly, measured 120v at main acu but unit not powering on. Will submit estimate and call for return date.; rqstng P&A on 1 WH10X32875 (Ui panel) and 1 WH22X35537 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 06/12/2025

Complaint that the fresh food section light is not working. Found bad Led module. Replaced module and trim and unit working properly.

We serviced a

SAMSUNG DRYER

Model DVE45T3200W/A3

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/12/2025

Complaint that the dryer is not drying not starting. Found belt came off due to heavy lint buildup. Removed all debris and adjusted belt and unit working normal. Ran the unit for 15min and all is fine. No issues found with the performance of the dryer.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/12/2025

Installed new ui and control and tested fille and ran wash pump and drained

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHZ08

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/12/2025

"Checked over fridge and found unit cold but not freezing items, checked frost pattern and found lower part of evaporator frosted up but not top half this is causing poor cooling. Removed Freon charge and blew unit out with 250 psi of nitrogen recharged system and monitored pressures/ frost pattern. Unit pressures now reading normal frost pattern fully frosted and operating to specs"

We serviced a

WHIRLPOOL WASHER FL

Model WFW75HEFW0

Near Southington, Connecticut 06489

Andre

Job Details: 06/12/2025

Ck unit upon arrival found unit has no model no serial tagged. Model serial tagged is faded. While there run full diagnostic on unit and unit full wash and spin and drains all the water. Customer did stated that unit had magically started to work and she was able to wash. No failure at this time I also did inform customer any further issue warranty would need to Authorize repair due to unrecognizable model serial tagged. Unit working and draining good as of today

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Suffield, Connecticut 06078

Mike K.

Job Details: 06/12/2025

"Unit not running , not powering on. Found 120vac to control, no ready light and not functioning. Quoted for control/labor. Denied. Collected for service call. Also had an old Maytag washer/dryer set that she had some questions on parts costs. Washer parts were nla and dryer parts are available. Quoted for diagnosing, but neither likely to be repaired so denied."

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS01

Near Windsor Locks, Connecticut 06096

Mike K.

Job Details: 06/12/2025

"Unit is under 1yr wp warranty per service bench. Unit not on, wont run. Found no voltage at outlet. Found breaker tripped, reset and unit is working properly. Heated cup of water 3 times with no issue"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4850HW3

Near Granby, Connecticut 06035

Mike K.

Job Details: 06/12/2025

"Replaced control, new part was correct part number, but housing was incorrect as original was held by tabs , new by screws, board looks the be the same, swapped housings and working fine. Ran diagnostic cycle fine. Recalibrated. Cs to monitor."

We serviced a

MAYTAG WASHER FL

Model MHW5630HW0

Near Waterbury, Connecticut 06705

Andre

Job Details: 06/12/2025

Ck unit with help from customer lift basket/Tub to install spring swap out shocks with pressure hose and bellow and ran unit and drain and unit operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVWB835DC4

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 06/12/2025

Complaint that the washer would not turn on. Found bad control board. Quoted for parts and labor. Customer will contact manufacturer to verify why the control board has failed so soon. Customer not happy with this issue. Collected trip fee.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Union, Connecticut 06076

Mike K.

Job Details: 06/12/2025

"Unit is under authorization J1EB371DPL1. Has had numerous issues since purchase, looks like our first time out. Unit has been getting f8e-4, water down in tray, unit slightly tipped forward. Adjusted front feet to have unit slightly tipped back, cleared tray and showed cs where it was. Explained possible dish placement or soap image can cause overflow. Ran diagnostic cycle and completed fine. Drain motor is working but a little rough sounding.Only other error in history was a f9e2. Removed pump and signs something scraped, but not in the rear this times , when running empty could hear pump falter, changing sounds to almost just a hum at times. Per office notes attempted to contact tech line to document, no answer after 30 minutes, ended call.Replaced drain pump and running smoother with no variance like old pump.Cs to monitor"

We serviced a

WHIRLPOOL DRYER

Model WGD4850BW0

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 06/12/2025

"tumbling but not heating, decent airflow in vent. Found open thermal fuse, quoted for fuse/labor. Replaced and unit heating, verified unit cycling; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 06/12/2025

"Unit is under 1yr wp warranty per service bench.. just purchased and installed, fails 6 minutes into cycle, not draining. Drain pump not running , cannot hear running. Verified 120vac to pump, tried again and can hear pump running, though not draining. Found a plug was in the disposal attachment line, removed and unit operating fine"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 06/12/2025

"Unit is under 1yr wp warranty per service bench. Complaint of unit tripping intermittently breaker, goes through a gfi outlet, but is tripping breaker. Believes it is during spin cycles. No errors in history.Ran quick wash cycle through fill and agitate, ran fine. Ran drain and spin cycle, ran full cycle. Peak draw of almost 8 amps with an empty basket. Completed fine.Unit is on a 20a newer breaker and an electrician was out pronouncing electric good and says it is only outlet on that breaker. Cs says they also tried on another outlet and it also tripped there and that is also a 20A breaker. No signs of damaged wires on lower unit. Called techline. Documented findings. No direction given transferred to safety who documented it there as well.SR# 7741766025. Safety had a different case #SR# 7741750394."

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS25H5111BC/AA

Near Enfield, Connecticut 06082

Mike K.

Job Details: 06/12/2025

"Unit not cooling yet n ff, fr is ok. Evap panel assy shows as nla, fan is what is not working, but shows out of stock, after hours. Saved quote and cs to call office to see if part can be found and price. Saved estimate and collected for service call. Cs was advised if part is located and repair done, to turn off unit day before as need it thawed to get the evap panel off. Did come off today and the rf evap has a full frost pattern. Collected service call"

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RS0

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 06/11/2025

"Inspected and found cooktop seal deformed and needs new top assy, will order and return.; ordrng 1 W11719704 (Cooktop)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/11/2025

Customer complaint unit will not stop draining upon arrival. Confirm complaint went to install pre-ID control board found wrong control board in correctly numbered part box. Part in box was for alternate mounting in control ordering new control board and form. Customer office will call when part comes in.; ordrng 1 W11608056 (Control board)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/11/2025

Customer was owner. Said builder had called about convection not working. Ran convection bake 325? unit invited and preheated. Ran regular bake. Unit preheated. Checked broil and also all surface burners. Verified proper operation. Informed customer unit working as designed. Left pre id part w customer:

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS22

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 06/11/2025

"Replaced inverter and magnetron and tested with glass of water, heated fine with no errors. For techs future reference if you need to get to magnetron unit needs to come fully out and top panels taken off, also need to remove right side panel and take off screws to back side of inner right panel, this will allow enough space to get to magnetron screws"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Hartford, Connecticut 06106

Mike K.

Job Details: 06/11/2025

"Spoke with Nicole at office, doing call under RAC warranty. Replaced mcu, acu, connections secure at terminal. Ran unit 10 minutes and n timed dry and tumbling/cycling properly"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Hartford, Connecticut 06112

Mike K.

Job Details: 06/11/2025

"Replaced damper assy, verified damper operation and good airflow, moved a big bin more to front of top shelf to not block air flow."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 06/11/2025

"Ran unit and found washer would fill then go to the wash cycle washing clothing the first cycle once running a second cycle it would got to wash and then shut off and drain water never completing a wash cycle. Ran diagnostics and found no errors ran a diagnostics cycle unit went threw normally but when shifting actuator sounded like it was grinding. Replaced actuator and ran unit again finding same issue shutting off. Unit will need new cntrl,motor,harness advised would call when in due to out of stock ; ordrng 1 W11608056 (Cntrl) and 1 W11665968 (Harness) and 1 W11686050 (Motor), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 06/11/2025

"Checked over unit and found fridge section cold freezer section Cold but not freezing, checked frost pattern and found only frosted on top half of evaporator rest of it wet. Checked unit for leaks and found oil dripping f condenser causing unit to not cool, bubble tested and condenser had a pin hole in it also drier leaking from crimp. Unit will need new compressor kit due to most oil missing, drier,condenser,couplers and r600 bottle ; ordrng 1 W11644420 (Condenser) and 1 W11506623 (Coupler) and 1 W11109499 (Drier) and 1 W11547313 (Compressor) and 1 W11506621 (Coupler) and 1 W11504447 (Coupler) and 1 R600a (R 600a bottle)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 06/11/2025

"Tested dryer and found unit would tumble but not heat, went to check terminal block and found red wire burnt causing unit to not heat and only run on 120v, Replaced terminal block and unit is now Receiving 240v and operating to specs ; used 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS09

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/11/2025

"Unit needs magnetron too I had removed new one and put old burnt one back in bc they were not sure on fixing it again, advised customer and will order parts needed they also asked if anything els is wrong plz bring advised I would double check and bring just incase set up for Friday with no guarantee parts tentative ; ordrng 1 W11346197 (Magnetron) and 1 W11398764 (Filter board)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 06/11/2025

Replaced all parts and washer running normal. No more noises.

We serviced a

KITCHEN AID REFRIGERATOR BM

Model KRMF606ESS01

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 06/11/2025

Complaint that the refrigerator is not cooling properly. Found bad UI and wiring on the pantry door rusted out. Quoted for parts and labor. Customer will decline the repair for now. Collected trip fee.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/11/2025

"Replaced parts and ran diagnostic, calibration and quick cycle and all working normal. Mentioned to the customer to document the next few washes and its performance."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ00

Near Burrillville, Rhode Island 02830

Lee

Job Details: 06/11/2025

Installed all parts tested okay; dspstn on spec-tagged invntry: 1 W11087201 HEATER

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