We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near East Hartford, CT 06108
Amanda R.
Job Details:
07/24/2024
Left ice container with customer said she would install it
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near East Longmeadow, MA 01028
Chris B.
Job Details:
07/24/2024
Complaint that the dispenser housing is breaking off. Found cracks on the dispenser cover walls. Plastic seems to be brittle. Cover keep cracking every time you need to push the lever to call for water or ice.; rqstng P&A on 1 ACQ87414602 (Cover Assembly Display)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Springfield, MA 01108
Chris B.
Job Details:
07/24/2024
Complaint that the washer is not starting any cycles. Found bad lid strike and lock. Will order part for a return visit. ; ordrng 1 W11457841 (Lid Strike) and 1 W11700916 (Lid Lock)
We serviced a
KENMORE REFRIGERATOR
Model ="795.75043610"
Near Springfield, MA 01108
Chris B.
Job Details:
07/24/2024
Complaint that the refrigerator is not cooling properly. Found compressor running but not working and found heavy rodent infestation. Mentioned to the customer unit cannot be serviced on the state it is now. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Springfield, MA 01104
Chris B.
Job Details:
07/24/2024
Complaint that the washer is not cycling through correctly. Found error code F7E1. Found bad actuator. Replaced part and washer running normal.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Springfield, MA 01128
Chris B.
Job Details:
07/24/2024
Complaint that the door gaskets are torn. Found bad gaskets on both doors. Will order parts for a return trip.; ordrng 2 W10830055 (Gasket)s
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
07/24/2024
"Washer starts then goes to done. Replaced capacitor and actuator ran calibration the. Self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
07/24/2024
Washer not spinning out washer shaking. Found worn suspension and washer not level. Leveled and replaced suspension. Ran calibration and then self test all checks ok. ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Suffield, CT 06093
Gary V.
Job Details:
07/24/2024
"Inspected and found wire to the door switch twist tie broke, and re-zip tied. water pressure getting to the washing machine very very low. Washing machine faulting out because its not filling fast enough. informed customer about plumbing issue."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Newington, CT 06111
Jeremy B.
Job Details:
07/24/2024
Installed all new lets ran calibration and then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL DRYER
Model LGN2000KQ1
Near Enfield, CT 06082
Gary V.
Job Details:
07/24/2024
"Inspected and found gas valve not opening when energized, quoted for gas burner replacement, he will call."
We serviced a
MAYTAG REFRIGERATOR
Model PTB1753GRQ
Near Chicopee, MA 01013
Mike K.
Job Details:
07/24/2024
"Replaced starter and compressor fans running, let run for 15 minutes and verified return is hot and cold air starting in freezer"
We serviced a
KITCHENAID DISHWAHER
Model KDTM404KPS0
Near Matthews, NC 28104
Jonathan J.
Job Details:
07/24/2024
"Complaint controls not responding unit not working. I found error codes 8-4 8-2 I found unit has brass bushings on heating element still I found during testing unit leaking past lower door seal and into over fill float dish. I found sudsing and door gasket issue. I replaced main control and pump, gasket I left ui with customer not needed at this time. I ended up replacing sump motor assembly as motor was extremely loud during operation.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 W11537778 (HEATER W/NUTS), and 1 W11483553 (GASKET) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Springfield, MA 01119
Chris B.
Job Details:
07/24/2024
Replaced parts and unit working normal. Tested out the shoot and is fully functioning.
We serviced a
WHIRLPOOL DRYER
Model Med4500mw0
Near Charlotte, NC 28277
Jonathan J.
Job Details:
07/24/2024
Complaint making a thumping noise randomly started about a week ago. I found upon arrival unit is no longer making thumping noise cannot duplicate issue cannot find any issue with roller idler or belt at this time. I suspect whatever was making thumping noise may have been in and worked its way loose. Coins probably.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
07/24/2024
I replaced all previously ordered parts. I tested operations. Everything is working properly. No further issues found with refrigerator at this time.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/24/2024
"Complaint washing machine will end the cycle and chime, and then power itself back on and continue filling with water not agitating not doing anything to turn water off to entire house when leaving house time will go crazy up and down every couple minutes when this issue occurs. Issue is very random. I found f0e3 overloaded or items between agitator and tub in crevasse f9e2 water hazard unable to drain or drain hose issues pressure switch f8e3 over flow or potential flood condition detected f2e3 ui mismatch f6e3 communication issues acu to ui. I found hot water valve in test 2 will not turn off staying tuck on when test is turned off same with test 6. Unit is draining water out fine with no issues. Drain hose is properly secured to correct length in stand pipe. ; ordrng 1 W11165546 (Valve) and 1 W11400681 (Control) and 1 W11112656 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Charlotte, NC 28278
Mitch H.
Job Details:
07/24/2024
"Tested and ran diagnostics. Damper and fans test good and operating properly. FF thermistor out of range. FF compartment temperature at 35, thermistor reading 49. Freezer light not working. Ordered thermistor and LED module. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11690896 (Thermistor) and 1 W11602886 (LED module)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cherryville, NC 28021
Ryan S.
Job Details:
07/24/2024
Customer complained unit was not working properly. Found tachometer missing error and out of balance error replaced actuator. Ran service mode all functions working as designed. Instructed customer on how proper loading procedures work verified proper operation.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV10
Near Plainville, CT 06062
Ruben C.
Job Details:
07/24/2024
Could not duplicate any noise adjusted all tubing in back of unit for comp tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS3
Near Bristol, CT 06010
Ruben C.
Job Details:
07/24/2024
Checked unit found control getting voltage but no response on control panel gave cust estimate for control and panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
07/23/2024
Found condenser fan blade hitting housing. Was able to adjust and noise went away. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8600QLAA
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
07/23/2024
"Customer complained of water leak that picture water coming up. Front left side found water filled in middle compartment.. found no waterlines or drain in middle compartment found filter housing above in top compartment, refrigerator compartment leaking, causing water to run into middle compartment then outdoor into floor. Ordering filter, housing informed customer office will call when part comes in and job is authorized; rqstng P&A on 1 DA97-23025A (Filter housing)"
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS02
Near Woodstock, CT 06281
Amanda R.
Job Details:
07/23/2024
Complaint that front right burner wont light on its own and if lite it keeps clicking while its on quoted for electrode and the valve and possibly second tech if needed
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Mitch H.
Job Details:
07/23/2024
"Pulled oven from wall, removed covers. Found wires from interlock burnt where they connect to sensor. Ordering interlock. Checked part availability and scheduled return for 7/30 PM. Collected full amount on cc.; ordrng 1 W11033422 (Interlock)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
07/23/2024
"Tested and found washer will not power on. Attempted to cycle power, no change. Ordering main control and lid latch. Checked part availability and scheduled return for 7/31 PM ; ordrng 1 W11624943 (Control) and 1 W11394572 (Lid latch), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
LG REFRIGERATOR
Model LDC24370ST
Near Wilbraham, MA 01095
Chris B.
Job Details:
07/23/2024
Complaint that the refrigerator is not cooling. Found compressor running but no cooling. Quoted for parts and labor. Customer will not fix the unit. Collected trip fee.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/23/2024
"Unit still not making ice and fresh food compartment. I found fill tube was not frozen upon a rifle unit had an E Ice tray was empty no water in tray no ice in bin either when I was there last time I filled icemaker with water test 45 customer stated here that yesterday none of the water would work from the door or the ice and unit started making a abnormal noise. I found damper control cause of noise. I am ordering main control board. I am also ordering icemaker, icemaker heater, and valve assembly.; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 W11224256 (Control) and 1 W11658802 (Ice maker) and 1 WPW10479155 (Damper control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mint Hill, NC 28227
Jonathan J.
Job Details:
07/23/2024
Complaint screen goes blank unit produces a humming noise that will not stop. I found error codes F3e1 FHE1F9E1. I found water hazard error codes. Verified customer is getting proper water pressure washing machine issue is control board related in nature. All functions of the washing machine are working properly as of right now. I am ordering main control board to fix issues.; ordrng 1 W11603810 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
07/23/2024
Complaint making a loud screeching noise towards the very end of the cycle final spin cycle. Just started making it a couple of days ago. I found gearcase leaking oil already. Im ordering gearcase and all associated parts. ; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Clutch) and 1 W11449841 (Gearcase) and 1 W11550891 (Agitator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF00
Near South Windsor, CT 06074
Gary V.
Job Details:
07/23/2024
"Concern lost cooling in the middle drawer for one day, but its cooling again now. Inspected and found middle drawer at 38?. However, the light is not functioning and the UI panel is blinking. Verified power at the harness terminal to the door. Will estimate for new door and call.; rqstng P&A on 1 5304536613 (Middle door w/ lites and ui touch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near East Hartford, CT 06108
Gary V.
Job Details:
07/23/2024
"Concern is low ice production, ran diagnostics and found fans, dampers, and all other functions working properly and temps at normal settings, bumped freezer temp down temporarily for better ice production, will order new ice maker and return to replace.; ordrng 1 W11548540 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near East Hartford, CT 06108
Gary V.
Job Details:
07/23/2024
"Inspected and found ice chunk blocking feeler arm from moving, cleared ice out and cycled, tested fine"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Gastonia, NC 28052
Ryan S.
Job Details:
07/23/2024
Return to install parts ordered. Installed inner drum and suspension brand unit through factory calibration to control board to new parts. Brand unit through component activation all functions working ran high-speed spin show customer unit going through high speed spin.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hartford, CT 06114
Ruben C.
Job Details:
07/23/2024
"Checked unit found drain pump seized replaced drain pump still not draining not getting voltage from. Control ordering control and harness; ordrng 1 W11643701 (Lower harness) and 1 W11626074 (Control), used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Meriden, CT 06451
Jimmy R.
Job Details:
07/23/2024
"Tested unit and found washer stuck in a draining cycle canceled out cycle and when running a diagnostics unit went right back into a drain then stopped, checked errors and found F3e1 pressure system fault f8e1 long fill ran a calibration and unit still kicking drain pump on when cycle is complete. Checked voltage from control and 120v being sent to drain all the time control faulty and needs to be replaced will order and return ; ordrng 1 W11608056 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
07/23/2024
"Complaint not making ice. I found icemaker cycling fine. I found ice had gotten in and jammed bail arm in the upwards position, preventing bail arm from falling down. Inspected water, pressure removed ice, and as soon as I removed, ice icemaker started cycling by itself. Icemaker filled with water to appropriate water level as well. No further issues found with cooling or refrigerator at this time."
We serviced a
WHIRLPOOL WASHER
Model wtw7300dw0
Near Coventry, CT 06238
Amanda R.
Job Details:
07/23/2024
Customer has extended warranty until 12/24 took picture of proof not dispatched correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Charlotte, NC 28277
Mitch H.
Job Details:
07/23/2024
"Entered diagnostics, checked ice maker errors, found E5 error code. Disassembled and replaced ice maker. Reassembled, cycled power to clear error. Ran ice maker test 57, cycled and returned to home position correctly. Ran valve test 45. Valve activated and filled correctly. Found that incorrect part was ordered for bun thermistor. Vent cover was ordered not thermistor. Reordering correct part.; ordrng 1 W10646867 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Rock Hill, SC 29732
Mitch H.
Job Details:
07/23/2024
"Removed and replaced door mullion and user interface/ dispenser board. Tested and checked operation, all working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
07/23/2024
Found condenser fan blade hitting housing. Was able to adjust and noise went away. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Bloomfield, CT 06002
Ruben C.
Job Details:
07/23/2024
Contacted Mike took pics of unit it is full of maggots and filthy inside we are not working on this unit
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Ludlow, MA 01056
Chris B.
Job Details:
07/23/2024
Complaint that the touch and led panel is not working properly. Found bad control and led. Replaced parts and unit working good. Cycled all settings and all normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Meriden, CT 06451
Jimmy R.
Job Details:
07/23/2024
"Installed new valve and ran water threw unit checking connection, all operations are dry and unit is now working to specs ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"
We serviced a
KITCHENAID DISHWAHER
Model KDFE104HBL1
Near Chicopee, MA 01020
Chris B.
Job Details:
07/23/2024
Completely that the dishwasher is not filling up. Found error codes and and bad wash pump. Quoted parts and labor. Customer will not work on it for the price. Collected trip fee.
We serviced a
JENN-AIR RANGE
Model JDS1750ES0
Near Westfield, MA 01085
Mike K.
Job Details:
07/23/2024
"F1e0 error on arrival and verified in diagnostics, reoccurs even after cycling power intermittently.Ordering control board per tech sheet. Office to contact cs when parts come in with authorization to schedule return. ; rqstng P&A on 1 W10803488 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Coventry, CT 06238
Amanda R.
Job Details:
07/23/2024
Complaint that ice cream too soft the last month showed customer how to change temp lowered freezer temp to -2 ice cream feels normal to customer today
We serviced a
WHIIRLPOOL RANGE
Model WFE540H0ES1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
07/23/2024
"Checked and found bake element open. Disassembled, removed and replaced element. Reassembled, tested, now heating and operating properly. User 1- W10779716 element from t/s. Collected for repair on cc.; used 1 W10779716 (Element) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
07/23/2024
Dryer not drying cloths. Found vent crushed at back. Pulled out and unlinked vent hose and now air is flowing properly. All checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/23/2024
Water not draining. Found drain hose stuck under bottom of drain causing the hose to get crushed. Needs new hose. Will also replace pump at the same time. ; rqstng P&A on 1 807117001 (Drain hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
07/23/2024
Icemaker not making enough ice getting E2 error code. Needs new icemaker. Fresh food section freezing food. Even frost pattern. Control damper sticking needs new damper. ; ordrng 1 W11658802 (Icemaker) and 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Plainfield, CT 06374
Amanda R.
Job Details:
07/23/2024
Left gasket per customer saying its stayed in since I pushed ff door gasket back in
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Putnam, CT 06260
Amanda R.
Job Details:
07/23/2024
Squealing noise replaced idler pulley tested sounds normal ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNCFS
Near Putnam, CT 06260
Amanda R.
Job Details:
07/23/2024
Missing letter in model number needs to be dispatched correctly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Thompson, CT 06277
Amanda R.
Job Details:
07/23/2024
LO flo error can hear bad water pressure coming to unit on well water dosent know if she has house filter in closet stacked explained need it removed in order to diagnose properly
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS02
Near Woodstock, CT 06281
Amanda R.
Job Details:
07/23/2024
Complaint that front right burner wont light on its own and if lite it keeps clicking while its on quoted for electrode and the valve and possibly second tech if needed
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Willington, CT 06279
Amanda R.
Job Details:
07/23/2024
For the last month unit is only cooling in ff section freezer not freezing fan running condenser coils clear needs new valve and control ; rqstng P&A on 1 5304529531 (Three way valve) and 1 5304531885 (Control) and 1 5304519115 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Meriden, CT 06451
Jimmy R.
Job Details:
07/23/2024
Checked over washer and found lid glass falling out when customer would open door found glass had come unglued. Replaced faulty lid and hinges ran unit threw a calibration due to not filling correctly let unit run and machine is now filling and working to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Meriden, CT 06450
Jimmy R.
Job Details:
07/23/2024
Installed new controls and fan motor checked for air and unit is now blowing air into fridge section and cooling to factory specs. Advised custom to give unit a few hrs so temps can get down and 24hrs to regulate ; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, CT 06450
Jimmy R.
Job Details:
07/23/2024
"Checked over unit and found dryer door would not shut unless slammed, checked latch and strike finding strike catching causing issue. Replaced and adjusted catch and strike had customer try closing door and she is now happy and dryer is a working to specs"
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, CT 06450
Jimmy R.
Job Details:
07/23/2024
Installed all new parts and adjusted upper switch so unit would shut off ran several cycles and unit is now operating to factory specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB04
Near Windsor, CT 06095
Gary V.
Job Details:
07/23/2024
"Installed modules and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10515057 LED MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/23/2024
"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER"
We serviced a
WHIIRLPOOL DRYER
Model LEQ9030PQ0
Near Franklin, MA 02038
Aimee Z.
Job Details:
07/23/2024
"Needs replace vent and have clean Found the thermostat fuse open and heaterReplaced ts and tested the heatAdvised Cust to call vent wizards; used 1 279838 (Heater), and 1 WP3392519 (Fuse) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESG/AA
Near Franklin, MA 02038
Aimee Z.
Job Details:
07/23/2024
Tested water was working and tested crushed and cubedTemp was at 34 reset for 37Gave est for valve if needs but is working now Advised to to turn temp in fridge so low
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF1
Near Mendon, MA 01756
Aimee Z.
Job Details:
07/23/2024
Installed new valve not dripping when shuts off noisy green to water dispenser.Noisy when shutting offNo drips and working
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Coventry, CT 06238
Amanda R.
Job Details:
07/23/2024
Complaint not cleansing as good as it use to customer didnt know of filter showed customer how to remove and clean filter recommended running vinegar bath
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Holyoke, MA 01040
Mike K.
Job Details:
07/23/2024
Replaced nveetee and compressor running. Return line warming up and feeling cool air flow n fr. Cs to monitor for 24 hours to see if unit gets to temperature.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Attleboro, MA 02703
Aimee Z.
Job Details:
07/23/2024
Found f1e4Acu failure replaced main control and tested complete
We serviced a
KITCHENAID WASHER
Model KAWE777BWH1
Near Northampton, MA 01060
Mike K.
Job Details:
07/23/2024
"Cs has been seeing some water at front right after wash. Took off cover and could see some significant water damage to wood by unit, ran cycle and unit is leaking through transmission/ bearing leak. Denied repair. Collected for service call only."
We serviced a
KENMORE REFRIGERATOR
Model ="795.79783901"
Near South Hadley, MA 01075
Mike K.
Job Details:
07/23/2024
"Replaced water valve and verified dispenser operating. Cs to monitor for ice production, icemaker is on."
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near West Springfield, MA 01089
Mike K.
Job Details:
07/23/2024
"Unit is under 1yr wp warranty per service bench. Took photo of registration confirmation. Complaint of noise during cycle that cs had recorded. Ran diagnostic cycle and all Noises heard were normal for this unit. Replaced actuator, cam , belt as all potential sources of intermittent type noises. Unit ran through diagnostic test cycle fine; used 1 W10721967 (CAM KIT), 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near West Springfield, MA 01089
Mike K.
Job Details:
07/23/2024
"Unit not heating, verified 249vac at terminal and to heater, open element. Replaced element and heating properly ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Agawam, MA 01001
Mike K.
Job Details:
07/23/2024
Unit is under 1yr wp warranty per service bench. Door is hard to open/close. Adjusted latch for less resistance easier to open close and still secure
We serviced a
WHIRLPOOL WASHER
Model LA5558XTW2
Near Agawam, MA 01030
Mike K.
Job Details:
07/23/2024
"Replaced water valve, tested in regular cycle and all tests fine. Cs to monitor.; dspstn on spec-tagged invntry: 1 285805 VALVE"
We serviced a
KITCHENAID DISHWAHER
Model KDTM404KPS0
Near Cromwell, CT 06416
Jeremy B.
Job Details:
07/23/2024
Found F8E4 drip pan full. Customer used disposal cleaner in dishwasher causing suds and a leak. Cleaned drip pan and ran self test all checks ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Simsbury, CT 06070
Ruben C.
Job Details:
07/23/2024
Replaced gearcase actuator and clutch also replaced control tested operation normal ran diagnostics normal draining and spinning normally agitating normal
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near West Hartford, CT 06117
Ruben C.
Job Details:
07/23/2024
Checked unit found timer not advancing replaced timer tested operation normal timer is advancing; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Springfield, MA 01119
Chris B.
Job Details:
07/23/2024
Complaint that the unit is still powering on and off intermittently called tech line to troubleshoot. Got approval to change both fans evap damper and ice box fan. Will order parts for a return visit. SR# 7739558779. ; ordrng 1 W11661931 (Motor Evaporator) and 1 W11529245 (Motor Fan) and 1 WPW10196393 (Air Damper)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near Springfield, MA 01129
Chris B.
Job Details:
07/23/2024
"Complaint that the microwave is not heating properly. Found no heating while cycling it. Found the microwaves electrical is not installed correctly and seems to be behind the microwave. Customer will need to call an electrician and have the microwave pulled down because it not safe for tech to do it. Customer will contact us when the microwave is removed. ; ordrng 1 W11256462 (Diode), dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Cromwell, CT 06416
Jeremy B.
Job Details:
07/23/2024
Washer not starting keeps giving F3E2 error code (pressure sensor fault. Checked pressure hose at control and its connected and not linked needs new control. Replaced and ran calibration then self test all checks ok. ; O-emld tckt
We serviced a
AMANA DISHWAHER
Model ADB1400AMS0P
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/23/2024
Dishwasher not cleaning. Ran dog found motor fault F4E3 motor is slightly pulsating. Needs new motor sump assy. ; ordrng 1 W11613570 (Motor sump assy)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near East Hampton, CT 06424
Jeremy B.
Job Details:
07/23/2024
Installed new compressor and filter drier. Leak checked with nitrogen and soap bubbles. Found no leak at any connection or on evaporator. Pulled vacuum then recharged. Please allow 24 hrs for temps to stabilize. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL WASHER
Model mvw4505mw1
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/23/2024
"Ran machine and found unit making a banging noise wile running and unit not level, adjusted legs to level tub and checked noise. Found noise coming from drain hose hitting cabinet causing a loud noise, strapped drain hose in place to stop from rubbing ran a wash and a spin cycle and unit is now spinning and washing properly. Advised if any off balance load they need to pause machine adjust clothing and restart. All operations now working to factory specs"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Agawam, MA 01001
Mike K.
Job Details:
07/23/2024
"Complaint of unit running on its own. F8e6 only error in history. Ran diagnostic cycle fine.Manual fill has stopped working. Button is pressing, but with no reaction. Cannot replicate failure. Quoted for main control, water switch, may need u/I. Customer denied. Collected for service call only"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Avon, CT 06001
Ruben C.
Job Details:
07/23/2024
7739554253 called techline ran diagnostics normal no error codes in memory tested operation normal; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP and 1 W11688994 VALVE (HOT)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Burlington, CT 06013
Ruben C.
Job Details:
07/23/2024
Checked not ran diagnostics found error code for stuck key some functions not working ordering control and facia; rqstng P&A on 1 W11618917 (Control) and 1 W11413567 (Facial)
We serviced a
WHIRLPOOL DISHWAHER
Model KDTM404KPS0
Near Bristol, CT 06010
Ruben C.
Job Details:
07/23/2024
Replaced sump motor assembly ran diagnostics normal ran cycle no leaks seen tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near East Longmeadow, MA 01028
Chris B.
Job Details:
07/23/2024
Complaint that the refrigerator is not making ice. Found water line clogged with ice but IM filled but found E5 error code. Will need a heater and IM. Will order parts for a return visit. ; ordrng 1 W11087201 (Fill Tube Heater) and 1 W11658802 (Ice Make)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Denver, NC 28037
Ryan S.
Job Details:
07/23/2024
Customer complain unit not draining service mode and drain function drain pump not running. check power at pump no power to pump. check power at board power coming from board. replaced lower harness verified proper operation; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Mooresville, NC 28117
Ryan S.
Job Details:
07/23/2024
Customer complaint of intermittent noise had video of noise sounded like noise was coming from behind unit. Ran unit through service test no noise from inside fans or baffle. Found condenser fan not cutting on right away when voltagesent to fan. ordering new condenser fan schedule return call for 7-29-24 pm; ordrng 1 W11127829 (Condenser fan)
We serviced a
WHIRLPOOL DISHWASHER
Model wdta50sakz0
Near Mooresville, NC 28117
Ryan S.
Job Details:
07/23/2024
"Customer described F8e4 for error found water in drip tray, causing error . Water was not soapy. Ran unit filter started floating was not secured, causing spray arm to spray arm towards front of unit, causing water to go into drip tray fixed filter. Ran unit again no leaks detected collected trip P via card.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Stanley, NC 28164
Ryan S.
Job Details:
07/23/2024
Return to install icemaker ordered. Installed icemaker and cycled burger icemaker filled with water properly . Informed customer to give up to 24 hours for ice production.; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Lowell, NC 28098
Ryan S.
Job Details:
07/23/2024
Returned to install part ordered. Installed new bake element. Ran bake preheat to 350?. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model Mvw6230hw3
Near Gastonia, NC 28054
Ryan S.
Job Details:
07/23/2024
"Customer complained unit not working due to lid lock strike, broken. Replaced lid lock strike from truck stock. Brand unit unit through component activation of functions working started normal load to show customer lid lock working verified proper operation.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/23/2024
"Inspected and found containers of food freezing on top shelf in ff section, measured temp and found at 38-39 degrees, ordering main acu and ff thermistor.; ordrng 1 W10316760 (Ff thermistor) and 1 W11670354 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffield, CT 06078
Gary V.
Job Details:
07/23/2024
"Installed parts listed and cycled thru auto test, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Enfield, CT 06082
Gary V.
Job Details:
07/23/2024
"Inspected and found f6e2 communication fault, needs electronics replaced, quoted and he will call."
We serviced a
SAMSUNG RANGE
Model NX58J7750SS
Near Enfield, CT 06082
Gary V.
Job Details:
07/23/2024
"Inspected and found bake igniter worn out, replaced with new igniter and cycled, tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Hampden, MA 01036
Chris B.
Job Details:
07/23/2024
Complaint that the doors have a lot of rust pits throughout the doors. Mention to the customer to verify when the parts for damages when they comes in and call the office as soon as the parts are delivered.; ordrng 1 W11575716 (Door FF) and 1 LW10638683 (Door Fz) and 1 W11178521 (Badge)