We serviced a
MAYTAG DRYER
Model MED6230HC0
Near Suffield, CT 06093
Mike K.
Job Details: 07/19/2023
"Dryer not tumbling, worked before they moved it, then realized they didnt need it at new place and brought it back. Found knife lodged in the blower wheel, cleared and working fine."
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Belmont, NC 28012
Ryan S.
Job Details: 07/19/2023
"Customer complained unit wont start sometimes, he thinks its the door or lock because he can press down on he door and it will lock eventually. Ran service mode and found f1e2 main control motor side fault. Inspected lid and hinges, lid and hinges are ok, and open and close properly. Ran lid lock test and lid wouldnt lock 1of 5 times trying it. Reds lid lock. Also ordering main control due to error code present. Informed customer office will call when parts come in. ; rqstng P&A on 1 W11417461 (Main control) and 1 W10861642 (Lid lock)"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Springfield, MA 01128
Roger R.
Job Details: 07/19/2023
"Found unit not responding and F6E1 error code for communication error between CCU and the MCU. While looking up parts Customer decided to buy new unit. Estimated $300 for main board. Did not look up motor or UI panel. No repair done charged trip charge only, $129 cash paid"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Harwinton, CT 06791
Martino S.
Job Details: 07/19/2023
"Check unit as per customer complaint buttons not working, check unit operation unable to get touch pad buttons to operate. Disconnect power check connection and turn power back on, unable to press start or cancel buttons control operation just keep moving from cycle to cycles with no operation from unit. Parts order tentative P/A.; ordrng 1 WPW10653840 (Door lock) and 1 W11120155 (Control electronics) and 1 W11162732 (Console)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Winsted, CT 06098
Martino S.
Job Details: 07/19/2023
"Check unit as per customers complaint unit not operating door not locking. Put unit into drain and spin cycle door does not lock door strike good, replace door lock and ran diagnostic and check unit working to specs.; used 1 W11394572 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/19/2023
Ice maker not working. Tested power at ice maker L-N found 0vac. Tested voltage through ice maker blk/wh harness and found 0vac. Removed harness and tested power blk/wh found 120vac. Needs new harness. Quoted customer for harness they will pass and requesting refund.
We serviced a
MAYTAG WASHER
Model MAH6500AWQ
Near Avon, CT 06001
Ruben C.
Job Details: 07/19/2023
Checked unit found unit leaking from tub seal tub no longer available no charge for service second appl
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mansfield, MA 02048
Angel R.
Job Details: 07/19/2023
"Ran diagnostics found F5E1 lid lock failure. Replaced lid lock, tested ok.; used 1 W10810403 ( DOOR LOCK) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Clover, SC 29710
Mitch H.
Job Details: 07/19/2023
Found stem on timer broken so knob will not work l ordering timer.; ordrng 1 W11685947 (Timer)
We serviced a
KITCHENAID RANGE
Model KCGS950ESS02
Near York, SC 29745
Mitch H.
Job Details: 07/19/2023
"Tested and was unable to duplicate issue. Based on customer description, requesting P&A for left front burner head.; rqstng P&A on 1 WP8286815 (Burner head)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near York, SC 29745
Mitch H.
Job Details: 07/19/2023
"Checked and found some inputs on keypad not responding. Entered diagnostics, found F2E1 and F2E2 errors. Requesting P&A for console.; rqstng P&A on 1 W11192369 (Console), dspstn on spec-tagged invntry: 1 W10703867 HEATER"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Plainfield, CT 06354
Amanda R.
Job Details: 07/19/2023
Not making ice in both ice makers and not dispensing water no water coming to unit set freezer temp at recommended condenser fan blade fell off motor reattached
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Brooklyn, CT 06234
Amanda R.
Job Details: 07/19/2023
Belt broken replaced with dryer kit tested operation normal ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Webster, MA 01570
Amanda R.
Job Details: 07/19/2023
Throwing F7e1 tachometer missing couldnt duplicate issue today starting normally on multiple cycles quoted for new actuator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near West Hartford, CT 06110
Chuck M.
Job Details: 07/19/2023
Arrived to diagnose refrigerator. Model and serial numbers are not matching. Customer does not have valid POP. Customer will call manufacturer.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near China Grove, NC 28023
Vincent O.
Job Details: 07/19/2023
Unit is getting correct 120 voltage but not coming on. Control board will have to be replaced ; rqstng P&A on 1 W11429620 (Control board) and 1 W11135391 (User interface)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/18/2023
Customer complained of fault code. Upon arrival ran diagnostics and found multiple f8e0 error codes. No loose harness between acu and fan. Ordering acu control and fan. Scheduled return for 7-24-23 am ; ordrng 1 W11261167 (Acu) and 1 W11598119 (Fan blower)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Attleborough, MA 02760
Angel R.
Job Details: 07/18/2023
"Installed control, tested ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Attleboro, MA 02703
Angel R.
Job Details: 07/18/2023
"Ran diagnostics found F3E2 inlet temp. Fault, F0E4 spin limited by water temp, F8E1 long fill, F0E3 overload, F2E1 stuck button. Water flow on cold seems a bit weak, installed new valve. Tested ok.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W11165546 ( VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Grafton, MA 01560
Chris B.
Job Details: 07/18/2023
Complaint that the unit is moldy in the racks and is not draining correctly. Found error code F7E1. Ran two diagnostic cycles and unit working normal. Draining and wash pump is normal but after the second cycle unit is not getting proper water temperature and filling up with cold water even running a third test cycle. Mentioned to the customer to run the unit with hot water and do a self cleaning. Mentioned to the customer that the unit will need hot water to operate properly.
We serviced a
MAYTAG LAUNDRY CENTER
Model MHW5630HC3
Near Sharon, MA 02067
Angel R.
Job Details: 07/18/2023
"UI seems glitchy and the LED display as well. Customer says problem is erratic, only happens once in a while. Will order new UI and nice harness. Ran diagnostic cycle and checked for error codes and found nothing, tested ok. Unit is filling properly, also please note customer does not know if the outlet is dedicated for washer, saw lights dimming and noticed a second line splitting from the junction box.; rqstng P&A on 1 W11316253 (harns-wire) and 1 W11325569 (cntrl-elec)"
We serviced a
GE RANGE
Model JBP23DR3CC
Near Mansfield, MA 02048
Angel R.
Job Details: 07/18/2023
Found bake element corroded and broken off. Will order new one.; ordrng 1 WB44T10060 (range bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRS19KTMS2
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 07/18/2023
Installed new icemaker and it cycled and filled properly. ; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER
We serviced a
SAMSUNG RANGE
Model NX584311S/AA
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/18/2023
Bake not working. Igniter only drawing 2.3 amps. Replaced igniter and all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
GE DISHWASHER
Model CDT765SSF0SS
Near Foxborough, MA 02035
Angel R.
Job Details: 07/18/2023
Was unable to pull out unit to access the latch. Gaskets on sides are causing door not to close. Advised customer to have unit accessible upon return if they decide to go ahead with repairs.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Walpole, MA 02071
Angel R.
Job Details: 07/18/2023
"Found blower wheel stripped, office will tag for return visit.; ordrng 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/18/2023
"Returned to install new fan assembly. Installed new fan and defrosted frost buildup from fan not working. Reassembled and ran service test 3 , fan working now.,verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/18/2023
"Customer had two complaints, one was door handle was loose. Found door handle was just not tightened properly, was able to tighten door handle and door handle now secured properly. 2nd was water dispenser not set up properly, informed customer water dispenser is working as designed, water can hit the rim of a glass easier with this design. To make sure to tilt glass forward to prevent water from dispensing on top rim of glass. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/18/2023
"Retuned to install new control. Installed new control, control now has sound. Verified proper operation."
We serviced a
JENN-AIR DISHWASHER
Model JDB1105AWS
Near Ludlow, MA 01056
Roger R.
Job Details: 07/18/2023
Found unit not draining. Pulled pump and found no obstructions. Unit need new pump witch is NLA from mfg. customer to replace dishwasher.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Britain, CT 06053
Ruben C.
Job Details: 07/18/2023
Follow up needed reordering part Randy ordered control received wrong part ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near West Hartford, CT 06107
Ruben C.
Job Details: 07/18/2023
Replaced reservoir and housing also used some permagum tested water dispenser dispensing water normally; used 1 212643 (Permagum) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, CT 06032
Ruben C.
Job Details: 07/18/2023
Checked unit found motor winding open cuasing no wash replaced motor tested operation normal; used 1 W11085683 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Charlotte, NC 28269
Robert A.
Job Details: 07/18/2023
"I installed the ordered parts and found the ordered igniter is for the lower oven not the upper. The upper oven igniter has a longer harness, so the lower oven harness can not be installed in place of an upper oven harness. The upper oven harness is no longer available on tribles. I called WP techline to document the parts availability.Sr7736883310; ordrng 1 7432P14360 (Upper oven ignitor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV1
Near Charlotte, NC 28269
Robert A.
Job Details: 07/18/2023
I installed the ordered part and tested the unit for the cx. The unit is not working. The unit display is showing an error code once its plugged in (f1e4). The unit will not start. Wire connections and harness are good at the control board. Im ordering a control board to resolve the issue.; ordrng 1 W11342846 (Control board)
We serviced a
KITCHENAID OVEN
Model KOSE500EBS05
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/18/2023
"Retuned to install new door switch, installed door switch and reassembled. Tested door sitch and oven light turns on and off now. Ran bake preheat and unit preheated properly. verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Simsbury, CT 06092
Ruben C.
Job Details: 07/18/2023
Replaced ice maker and arm tested normal found unit has problem wit ph evap fan voltage flutuating from control cuasing fan motor to slow down or stop ordering control and fan motor; rqstng P&A on 1 W11035836 (Control) and 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHGXRT00
Near Huntersville, NC 28078
Mark C.
Job Details: 07/18/2023
"Installed new ice maker unit however is not making ice due to a frozen fill tube from a faulty inlet valve.; ordrng 1 W10408179 (Valve), dspstn on spec-tagged invntry: 1 WPW10190965 ICE MAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Huntersville, NC 28078
Mark C.
Job Details: 07/18/2023
Installed new cover and control unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Mooresville, NC 28117
Mark C.
Job Details: 07/18/2023
Installed new dispenser unit is fully operational.
We serviced a
LG REFRIGERATOR
Model LFX25973D/00
Near Pomfret, CT 06259
Amanda R.
Job Details: 07/18/2023
Door not closing on right side the evaporator cover wasnt pushed in all the way and the right rail wasnt able to go back enough to close door fixed issue door sealing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Killingly, CT 06241
Amanda R.
Job Details: 07/18/2023
Freezer gasket not sealing on left upper side fixed gasket door sealing
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Putnam, CT 06260
Amanda R.
Job Details: 07/18/2023
Not agitating or spinning capacitor bad replaced calibrated unit ran automatic test operation normal ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Putnam, CT 06260
Amanda R.
Job Details: 07/18/2023
Complaint that taking longer to cook things checked temp cycling normally went over how to calibrate and adjust temp
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Putnam, CT 06260
Amanda R.
Job Details: 07/18/2023
Drain catch clogged removed catch cleaned tested draining normally started a clean cycle
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFP
Near Ashford, CT 06278
Amanda R.
Job Details: 07/18/2023
F90 error code door lock in locked position with door open door wont close held door switch down and held cancel button lock unlocked itself tested functions of unit operation normal
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mansfield, CT 06268
Amanda R.
Job Details: 07/18/2023
Replaced wire harness and lid lock tested operation normal
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW08
Near Windham, CT 06226
Amanda R.
Job Details: 07/18/2023
Complaint that making loud noise from freezer fan hitting some ice in video customer had today evaporator was clear removed some random pieces of ice set temps at recommended
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Manchester, CT 06042
Jeremy B.
Job Details: 07/18/2023
Installed. We control and motor sump assy. Tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Tolland, CT 06084
Chuck M.
Job Details: 07/18/2023
Installed ice maker. Advised customer to allow time for ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Vernon, CT 06066
Chuck M.
Job Details: 07/18/2023
"Customer complaint is that refrigerator control was displaying E and P. Then it flashes random digits. Replaced control and programmed. Tested and found damper very noisy. Ordered damper. ; ordrng 1 WPW10594330 (control), used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/18/2023
Customer complaint is that dishwasher was not draining. Inspected and found drain hose blocked. Cleared drain hose and tested. Dishwasher is draining.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/18/2023
Customer complaint is that dryer trips breaker. Ran dryer and a minute and a half in dryer tripped breaker. Inspected and found motor struggling. Quoted customer for P&L. Customer will buy new.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Indian Trail, NC 28079
Jeff L.
Job Details: 07/18/2023
Replaced heater in fridge. Ran unit thru test mode all components are operating normally. At this time unit is running and operating normally. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Simsbury, CT 06081
Ruben C.
Job Details: 07/18/2023
Replaced gearcase and drive pulley ran diagnostics normal ran spin normal tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/18/2023
"Customer complaint is that refrigerator is not cooling. Inspected and found frost and ice buildup on FF evaporator. Freezer is not cooling at all and has no frost pattern. Compressor and freezer fan are running. Ordered compressor, freezer evaporator, evaporator fan harness for FF section, nitrogen kit and 2 extra time slots P&A. ; rqstng P&A on 1 W11087438 (motor-evap) and 1 WPW10608485 (evaporator), ordrng 1 W10832994 (compressor), rqstng P&A on 1 NitrogenKit (Nitrogen Kit) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near East Hartford, CT 06108
Chuck M.
Job Details: 07/18/2023
Installed control panel and tested. Washer checked ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Hartford, CT 06112
Chuck M.
Job Details: 07/18/2023
Customer complaint is that washer knocks and does not spin out clothes. Inspected and found hub worn. Wash plate need to be broken off. Ordered wash plate. ; ordrng 1 W10752283 (washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Hartford, CT 06120
Chuck M.
Job Details: 07/18/2023
Customer complaint is that refrigerator was not cooling properly. Inspected and found evaporator fan blocked with ice and not turning. Cold air was not circulating. Cleared ice and fan is working properly. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manchester, CT 06042
Jeremy B.
Job Details: 07/18/2023
Found freezer and fresh food doors not sealing Causing frost and condensation. Doors wrapped. Needs new doors.; ordrng 1 W11023687 (Doors) and 1 W11178521 (Badge)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28226
Jeff L.
Job Details: 07/18/2023
Replaced control board ran unit thru test mode all components operating normally. At this time unit is running and checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Meriden, CT 06451
Jimmy R.
Job Details: 07/18/2023
"Checked over unit and found ice production very slow causing customer to run out of ice, cycled ice maker and found unit only filling up a few ice cubes in tray tested water from dispenser and found water just barley coming out, removed water filter and water is now coming out normally filled ice maker and unit is now filling up, advised customer filter is bad and needs to be replaced he will get a new one and replace it. Ice maker operating to specs"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/18/2023
"Tested unit and found machine would bang when spinning and sensing a cycle, checked tub and found leaning forward causing it to bang against cabinet, adjusted legs and ran machine thew a cycle with clothes found unit now spinning properly advised customer on leveling load and when loading to make sure the load of clothes is even and weights are the same. Checked over all other operations and unit is now working to specs"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Southampton, MA 01073
Mike K.
Job Details: 07/18/2023
"Unit under 1yr warranty per service bench.Complaint of unit not starting, just hearing lid lock click.Tested multiple times starting cycles on arrival, testing fine, goes through fill and into agitation fine.No errors in history, ran self test fine.Did hear actuator being noises and taken several attempts to switch, replaced actuator.Rand self test again and running smooth, everything else operating fine in testing.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Westfield, MA 01085
Mike K.
Job Details: 07/18/2023
"F5e3, as soon as unit comes on., reading lid locked when it is not. Quoted for lid lock/labor. Approved, payment made with card on file, subtracting service call already paid.; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42QMX00
Near Shrewsbury, MA 01545
Chris B.
Job Details: 07/18/2023
Complaint that the unit is not cooling properly. Found both damper and return clogged up with ice. Found drainage clogged. Unclogged and thawed out all the freezer side.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Worcester, MA 01606
Chris B.
Job Details: 07/18/2023
Complaint that the water dispenser is not working. Found water filter needed adjustment. After setting the filter in its place unit working normal. Great water flow. Complaint that the crisper drawer was opening on its own. Leveled out the unit and refrigerator working properly.
We serviced a
LG DRYER
Model DLE7300WE
Near West Springfield, MA 01089
Mike K.
Job Details: 07/18/2023
"Unit running but not heating, found open thermostat, no short found on heating element, but wire diagram shows ohm reading of 10, 10 and 20 ohms on the element. My readings were 19/19/39.Quoted for heating assembly/labor. Accepted, coll3cted in full; ordrng 1 5301EL1001H (Heating assy)"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Southington, CT 06489
Martino S.
Job Details: 07/18/2023
"Replace motor, blower wheel, pulley, dented front panel and broken lint housing and check unit working to specs.; dspstn on spec-tagged invntry: 1 W10837240 IDLER PULLEY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Waterbury, CT 06710
Martino S.
Job Details: 07/18/2023
"Check unit as per customer complaint not cleaning properly, check unit found dirty sump and filter. Remove and clean filter and sump, instruct customer on loading. Run cycle and check unit working to specs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28210
Jeff L.
Job Details: 07/18/2023
Defrosted down freezer section of side by side replaced all 3 components ordered. Plugged fridge back up and ran thru test mode all operations were normal. Unit ran and checked ok(Call complete)
We serviced a
KITCHENAID RANGE HOOD
Model KVWB406DSS4
Near Denver, NC 28164
Mark C.
Job Details: 07/18/2023
All units functions are working normally however the unit would appear to have been dropped or received shipping damage. This would fall under the responsibility of the supplier or the installation company. Would need to contact trade partners to verify. And the vent exterior isnt a replacement part builder would need to get a replacement vent hood.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Gastonia, NC 28054
Ryan S.
Job Details: 07/18/2023
Customer complained unit making loud humming noise and not heating food. Found water not heating in water cup test. Found magnatron not functioning. Quoted 491$. Customer wanted to buy new unit. Collected trip fee via card. Saved quote.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Charlton, MA 01507
Chris B.
Job Details: 07/18/2023
Complaint that the wash arms are not holding into place and poor wash. Found broken parts for the wash arms and clogging. Will order parts for a return visit.; rqstng P&A on 1 5304517982 (Orbital Sprayer) and 1 5304517890 (Orbital Sprayer) and 1 5304517981 (Arm) and 1 5304517891 (Arm) and 1 5304517893 (Locking Nut) and 1 5304517589 (Support) and 1 5304506533 (Base Filter) and 1 154283005 (Filter Grey) and 1 5304506518 (Filter Trap) and 1 5304517590 (Valute)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near York, SC 29745
Mitch H.
Job Details: 07/18/2023
"Replaced right side door. Problem still exists, contacting at bottom but runs out to top. Called tech line spoke to Derek SR# 7736887331. He believes the cabinet is distorted and not repairable. Advised customer of findings. Gave them the SR number and advised them that they would need to call customer service."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kershaw, SC 29067
Jonathan J.
Job Details: 07/18/2023
Complete wash machine not spitting out clothes till soaking wet at the end of the cycle. I found tub is Wollard out not able to be tighten down anymore. Unit will need gearcase tub and all associated parts. New water issues. New drain pump issues. New control board issues. Tub will be shipped directly to customer customer to inspect and call our company when part comes to them after inspection ; ordrng 1 W10870910 (Gearcase) and 1 W10721967 (Cam) and 1 W10808317 (Belt) and 1 WP3951744 (Agitator) and 1 WP21366 (Spanner) and 1 W10554251 (Basket) and 1 WP389140 (Drive block)
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fps05
Near York, SC 29745
Mitch H.
Job Details: 07/18/2023
Removed and replaced right side refrigerator door. Checked seal and operating. All working properly.
We serviced a
KENMORE DRYER
Model 417.94802301
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/18/2023
"Tested unit and found dryer would take a long time to dry, ran unit and found heater coming on and unit running but not pulling moisture out of drum. Checked venting and found vent on roof had deteriorated falling apart and not allowing flap to open leaving moisture inside machine, advised customer flap needs to be replaced its stuck closed not allowing air to flow dryer is operating to factory specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Oxford, MA 01540
Chris B.
Job Details: 07/18/2023
Complaint that the unit is making noises when door is opened. Found frame needed cleaning and adjusted. Dishwasher door not squeaking anymore and working normal.
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/18/2023
"Tested stove top and found rear right burner not coming on checked voltage to switch and 240v present wile adjusting burner found no resistance infinite switch not adjusting, removed top and checked burner found burner had shorted cracking element also found harness was placed over the top on front left burner causing it to get hot, moved wires to proper location will order new rear right burner and infinite switch ; ordrng 1 W11171119 (Rear right burner) and 1 W10911303 (Right rear infinite switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Plainville, CT 06062
Ruben C.
Job Details: 07/18/2023
Cancelling service not paying
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Ellington, CT 06029
Gary V.
Job Details: 07/18/2023
"Inspected and found e5 fault, and no ice production, needs ice maker replaced, will order and call customer when comes available.; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Prospect, CT 06712
Jimmy R.
Job Details: 07/18/2023
"Tested washer and found unit would not advance in a wash cycle, found unit would start and when filling unit would fill super slow then shut down, checked errors and found F8e1 long fill removed cold water inlet and found screen plugged with sand, cleaned screen and found unit still not sensing properly. Recalibrated unit and checked actuator found actuator had fallen out of cam not allowing unit to switch cycles, reattached and secured ran wash and unit is now working to specs"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Columbia, CT 06237
Jeremy B.
Job Details: 07/18/2023
Washer not spinning out properly. Found poor water flow and actuator making clicking noise. Customer have very weak supply water. Customer must resolve water problem. Replaced actuator. Tan calibration. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Columbia, CT 06237
Jeremy B.
Job Details: 07/18/2023
Installed. Ew parts ran calibration then self test and HSS all checks ok. ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Watertown, CT 06795
Martino S.
Job Details: 07/18/2023
"Check unit unable to verify customer complain, explain to customer wash motor assembly may need to replace."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, MA 01002
Mike K.
Job Details: 07/18/2023
"F8e1 (long fill, no water) only error in history, cleared.Ran test mode and valves operating with good flow through each. Ran second time to verify operation of valves again, all good.Raised right side to have basket more centered, ran calibration cycle and ran self test twice, completed fine both times. Ran normal cycle through fill into agitate, ran drain and spin. All functions test fine.Suspension good single bounce, basket spins freely with no bearing noise. Visual inspection of lower components good, no signs of leaking oil spray.Noises vibration at full spin with drain motor running, but all functional tests good."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Watertown, CT 06795
Martino S.
Job Details: 07/18/2023
"Check unit as per customer complaint dryer lock cannot use, found control is lock customer unable to operate unit because shes unaware lockout operation on control. Unlock control then check unit working to specs and instruct customer on control lockout feature and letting her know how to unlock control in the feature."
We serviced a
KITCHENAID RANGE
Model KESS907SBB00
Near Tolland, CT 06084
Gary V.
Job Details: 07/18/2023
"Office ran Card autho# 871382661. For $284.59. Installed new ui and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Windsor, CT 06095
Gary V.
Job Details: 07/18/2023
"Inspected and found tub hub stripped, and wash plate seized, will submit estimate and call.; rqstng P&A on 1 W10752283 (Wash plate) and 1 W10528947 (Tub hub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Windsor, CT 06095
Gary V.
Job Details: 07/18/2023
"Installed new motor and capacitor and attempted to calibrate and run cycle, but acu not responding, verified getting 120v, main acu defective, will order and return.; ordrng 1 W11608056 (Main acu)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Fort Mill, SC 29715
Mitch H.
Job Details: 07/18/2023
Found condensation around front of ice box and ice in bin slightly melted and clumped. Checked and found ice door not sealing and letting warm air in. Ordering ice door.; ordrng 1 WPW10606117 (Ice door)
We serviced a
WHIRLPOOL FREEZER
Model AZC5216LW0
Near Charlotte, NC 28269
Mark C.
Job Details: 07/18/2023
Unit is cooling properly it just needs the lid. Jeff is contacting whirlpool to see if the repair is covered.; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Windsor, CT 06095
Gary V.
Job Details: 07/18/2023
"Inspected and found actuator broken, replaced with new and ran calibration and cycled, tested fine.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Enfield, CT 06082
Gary V.
Job Details: 07/18/2023
"Inspected and found drive pulley came loose and tightened and adjusted, cycled thru auto test and tested fine now.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Stafford, CT 06076
Gary V.
Job Details: 07/18/2023
"Inspected and found tub hub stripped, and wash plate seized, will submit estimate and call for return date.; rqstng P&A on 1 W10902814 (Wash plate) and 1 W10528947 (Tub hub)"
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hw2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/18/2023
"Tested unit and found washer not starting a wash cycle due to strike broken off, replaced strike and ran unit threw a wash cycle found all operations now working to factory specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
MAYTAG DRYER
Model MEDB700VQ0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/18/2023
"Ran dryer, found noise coming from area of motor and blower. Checked and found idler making noise but also blower wheel vibrating. Requesting P&A for idler and wheel.; rqstng P&A on 1 WP8544737 (Wheel) and 1 WPW10547292 (Idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/18/2023
"Entered diagnostics, attempted to cycle ice maker. Would begin cycle but not complete. Replaced ice maker, tested, cycled properly, tested valve, actuated and filled correctly.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE , used 1 W10873791 (Ice maker) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Clover, SC 29710
Mitch H.
Job Details: 07/18/2023
"Replaced dispenser. Ran diagnostics cycle. No stored error codes. Cycled completed properly, dispenser opened and all other functions tested correctly."