Service History 131

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSC5536RW00

Near Prospect, Connecticut 06712

Andre

Job Details: 07/31/2025

"SR7742101732Ck unit upon arrival and check freezer temperature and top,middle and bottom shelf temperature and take picture. Contact TechLine to inform Tech of previous repairs and what Ive found so farCheck voltage at control to thermistor white waiting for TechLine and found 3.4VDC going to FC1.99VDC going to RC5.99KOhms Rc 47 degrees per whirlpool 19.43KOhms FC 4 degrees per whirlpool Per tech line fresh food thermistor is 10 degrees off per tech support replace fresh food compartment thermistor. Ran parts and install parts from truck Stock customer will now monitor unit ; used 1 W10316760 (Thermistor) from stock"

We serviced a

GENERAL ELECTRIC WASHER TL

Model PTW600BSR1WS

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 07/31/2025

"Customer states unit full of water, not drainingConfirmed issue, removed water, drain pump has seized need to replace.Weds pm return; ordrng 1 WH23X28418 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEYMOO

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 07/31/2025

Unit was leak from freezer. Found clogged drain line. Defrosted ice and cleared drain line. Verified proper operation.

We serviced a

WHIRLPOOL COMPACTOR

Model TU950QPXS2

Near Paxton, Massachusetts 01612

Glenn

Job Details: 07/31/2025

Installed all parts tested all ok

We serviced a

WHIRLPOOL RANGE

Model WFES3330RW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 07/31/2025

Installed parts tested all ok

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25N4MKZ04

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 07/31/2025

"Upon arrival evacuated unit , found little to no Freon in system . Pushed nitrogen. Found leak in condenser line in drain pan. Took picture. Opened filter dryer found burnt smell, system contaminated. Called techline sr#7742100950. Techline advised unit not repairable. Informed customer to call warranty . Put in P&a for attention at office. ; O-emld tckt"

We serviced a

KITCHENAID WALL OVEN DBL

Model KOCE500ESS04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

I replaced all previously ordered parts tested operations. Everything is heating and operating. Normally both microwave and oven are working fine.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/31/2025

"Customer complained seal was loose. Seal was not loose, it was just part of the seal that has a gap due to design. Took off seal and reinstalled it informed him that is the design verified proper operation. Informed customer gasket is ok and it is what keeps unit from leaking. Seal is just aesthetic ."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

"I replaced all previously ordered parts, tested operations unit now dispensing water, and ice perfectly fine with no further issues found."

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model fghb2867tf0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

"Replaced water inlet valve verified no leakage from water inlet valve, however found void in liner insulation that has flooded customers flooring upon arrival customer went through with repair"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS00

Near Lancaster, South Carolina 29720

Caleb

Job Details: 07/31/2025

Tech was assigned as a helper;

We serviced a

KITCHENAID ICE MACHINE

Model KUIS18NNZB0

Near Matthews, North Carolina 28104

Caleb

Job Details: 07/31/2025

"Found condenser coils covered in a thick layer of dust and debris. Cleared, unit checks fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

Complaint not washing dishes properly standing water in the bottom of the dishwasher. I found seven one and 43 error codes cleared codes replaced motor sump assembly tested operations heater is working dishwasher is agitating properly no further issues seen.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

"Complaint refrigerator making awful noise day and night not cooling properly not dispensing water front door. I found waterline was frozen in fresh food section. I found fill tube was not properly secured. Going to icemaker, causing an ice ball to form on freezer evaporator leading to cooling issues. I defrosted evaporator core test no further issues found or reported at this time with refrigerator Replaced water inlet valve as it was making a loud squealing noise as well"

We serviced a

WHIRLPOOL MW/ WALL OVEN CO

Model WOEC5030LZ01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

"Ordering user interface, waiting for arrival spoke to office office stated they will call customer when user interface comes in. Installed all other parts.; ordrng 1 W11659269 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2025

Complaint dishwasher is not drying still has a lot of water inside of dishwasher at the end of the cycle in the form of condensation. I found. No rinse aid in dispenser. Customer did not know that they needed to use it also found seven one error code incoming water too cold machine disabling heating element water heating problem must be corrected or dishwasher will disable heater again error I cleared error no further issues found heater is working properly. Dishwasher is cycling water properly as well.

We serviced a

LG DRYER

Model DLEX8900B

Near Worcester, Massachusetts 01604

Glenn

Job Details: 07/31/2025

Installed parts user interface and harness tested all OK

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBB05

Near Burrillville, Rhode Island 02839

Lee

Job Details: 07/31/2025

"Customer states icemaker making noise and leakingConfirmed issue, found fill tube for icemaker misaligned, corrected, and replaced icemaker."

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near North Providence, Rhode Island 02904

Lee

Job Details: 07/31/2025

"Customer states cooktop glass has crackedConfirmed issue, found crack on glass top, see quickpics, explained to customer this could not be covered under warranty, customer agreed for repair, ordering new cooktop.Office will reach out when part arrives,; ordrng 1 W11730433 (Glasstop)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near East Providence, Rhode Island 02914

Lee

Job Details: 07/31/2025

"Customer states unit does not start, confirmed issue, found wash motor has failed, replaced it and pre I.d part, tested okay ran diagnostics cycle, cleared error messages.; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near Providence, Rhode Island 02909

Lee

Job Details: 07/31/2025

"Installed compressor, tested okay; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW2

Near Cranston, Rhode Island 02910

Lee

Job Details: 07/31/2025

"Customer states unit sometimes doesnt fully drain and give error message for long drainConfirmed issue,,ran unit found a lot of suds during cycle, cancelled and started over with same result, found load and go detergent Disp gets stuck on and gives excess detergent W11596130 69.58W11413407 117.67Thursday 12-5Customer does not want repaired, will disable load and go feature."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Cranston, Rhode Island 02921

Lee

Job Details: 07/31/2025

"Customer states unit leakingConfirmed issue found dispenser broken, near front, need to replaceQuoted customer customer will call within 7 days if wanting to continue with repair"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near York, South Carolina 29745

Mitch H.

Job Details: 07/31/2025

"Customer says that she can run one load with no problem but if she runs any more thats when the issue starts. Says that dryer completely shuts down including display. Ran diagnostics, found F4E3 airflow error. Used vent test kit, found dryer rails test both with hose connected and with hose off. Dryer has good airflow. Called tech line spoke to Chris SR# 7742098226. Reviewed all previous repairs and parts replaced. He recommended replacing user interface. Checked part availability and scheduled return for 8/7 AM.; ordrng 1 W11158457 (User interface), used 1 W11224254 (Vent test kit) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ1

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 07/31/2025

"Disassembled, removed and replaced control, harness and pump. Ran control calibration and tested washer. All checked good and operating properly."

We serviced a

WHIRLPOOL COOKTOP

Model WCGK7536PS01

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/31/2025

Customer complained left most knobs were harder to turn. Found issue was bezels were not centered. Fixed issue. Verified valves ok. Verified proper operation.

We serviced a

JENNAIR RANGE

Model JDRP436WP03

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/31/2025

Returned to install new ui touch panel. Installed and verified proper operation. Customer paid in full on previous visit.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/31/2025

Customer complained of noise . Found garment under lint screen. Noise gone now. Verified proper operation. Collected trip fee via check # 1136

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/31/2025

"Replaced mullion, unit checks fine."

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT311FFFH00

Near Millbury, Massachusetts 01527

Glenn

Job Details: 07/31/2025

"Complaint freezer is too cold. Fresh food section freezes things if theyre in the back . Tested the mistress at the control board RC P/g 6.92. K ohms. Which equals 41 degrees and FC org/blue 12.4 which equals 21 degrees SR 7742102599 tech Support I silicone the Mullen gap between the inner liner and the outer liner of the fridge where warm air can enter the fridge and cause it to run longer than usual, causing things to freeze and colder temperatures. Also instructed customer that things along the back wall can freeze as cold air drops down in the back, not to put large objects in front of the vents. ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Sutton, Massachusetts 01590

Glenn

Job Details: 07/31/2025

Complaint not washing dishes soap as do left behind and slow drain . Tested drain is very slow and circulation is . Will need to replace parts motor pump assembly and control ; ordrng 1 W11460945 (Motor pump) and 1 W11672041 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/31/2025

"Removed and replaced control and dispenser. Reassembled, plugged unit back in. Checked dispenser setting through control, ensuring it was set correctly. All components and functions test good and operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 07/31/2025

"Turned power off. Pulled dishwasher out. Completely disassembled dishwasher. Removed and replaced tub. Reassembled, tested and checked for leaks. Operating properly with no leaks."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/31/2025

"Checked and found RC section cooling but FC warm. Entered diagnostics, all thermistors tested good. Entered compressor test 40, pulled refrigerator out, removed back. Compressor running but confessor line too hot to touch. Allowed unit to cycle through tests. Solenoid on 3-way valve buzzing but not switching. Another company has put 2 compressors in this unit since July 4th. Do not believe they were installed properly. Ordering compressor, valve solenoid, control and related parts. Advised customer that office will call to schedule when parts arrive. Collected for service call on ck# 203; ordrng 1 W11592010 (Compressor) and 1 W11429989 (Valve solenoid) and 1 W11109499 (Filter dryer) and 1 W11336586 (Control) and 1 2Xtime (2X time)"

We serviced a

ADMIRAL REFRIGERATOR SXS

Model WRS555SIHZ09

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 07/31/2025

"Complaint not making ice dispenses water perfectly fine though. I found bail arm with frost prevent Ice bin, bail arm from coming down, making icemaker think that the bucket was full of ice. I defrosted and removed ice and frost, tested operations and diagnostics menu icemaker is cycling perfectly fine. Dumped the ice that was in the bin with no issues. Unit filled with water with no issues no cooling issues found or abnormal noise issues found"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/31/2025

"Checked and found drum belt broken. Disassembled, removed and replaced belt. Reassembled, tested, operating properly.; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS03

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 07/31/2025

"Pulled oven out. Removed and replaced inverter, harness, fuse and bulb. Turned power back on, tested, microwave now heating and operating properly. Reinstalled in wall, retested, operating properly.; used 1 WPM0805101 (Fuse) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ15

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/31/2025

"Unit checks fine at this time, customer must have had the freezer door left open. All ice has no defrosted and customer no longer has ice buildup in freezer section. Her right hand Ff gasket is torn. Customer to call whirlpool for gasket."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS04

Near Rock Hill, South Carolina 29732

Caleb

Job Details: 07/31/2025

Ordering all components for icemaker. ; ordrng 1 W11482383 (Dual valve) and 1 W10846539 (Fan) and 1 W11087201 (Heater) and 1 W11658802 (Icemaker)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Charlotte, North Carolina 28273

Caleb

Job Details: 07/31/2025

"Control not needed, found drain pump not receiving voltage. Corrected. Unit checks fine. If call back order 1 lower harness W11643701."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Charlotte, North Carolina 28273

Caleb

Job Details: 07/31/2025

"Belt broken, replaced beset with truck stock. Unit checks fine.; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 07/31/2025

Complaint washer just drains constantly and found error code F3/E1. Replaced control board per service pointer W11766193 S153EB ran calibration and auto tested all tested ok

We serviced a

WHIRLPOOL WASHER FL

Model WFW5620HW

Near North Brookfield, Massachusetts 01535

Chris B.

Job Details: 07/31/2025

Customer mentioned that they call Whirlpool washer is leaking from the bottom where glass meets door seal. Found that when washer has load with weight it pushes the door a bit open causing the leaks. Ran washer twice with clothes and the weight would push out the door enough to compromise the seal. Will need to order more parts for approval again. ; rqstng P&A on 1 W11314648 (Bellow) and 1 W11316914 (Door Strike) and 1 W11565030 (Lock Latch) and 1 W11314649 (Inner Clamp)

We serviced a

WHIRLPOOL WASHER TL

Model MHW5630hw3

Near North Brookfield, Massachusetts 01535

Chris B.

Job Details: 07/31/2025

"Complaint that the washer will not finish any cycle. Found error codes F9E1 and F0E2. Found clogged drainage. Cleared out all debris and ran diagnostic, calibration and quick cycle with no issues. Draining, locking and spinning normal."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ

Near Holliston, Massachusetts 01746

Aimee

Job Details: 07/31/2025

Found that contract company has incorrect model tag.Cust said wrong fridge came in and the gave them this model as photo.French door .Called office needs to call contract company to straighten out .Cust needs Lowes to update model.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSRAA 04

Near Franklin, Massachusetts 02038

Aimee

Job Details: 07/31/2025

Found the icemaker jamming . Sent customer estimateNot repairing 8 years; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE

We serviced a

WHIRLPOOL WASHER TL

Model WTW7120HW0

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 07/31/2025

"Cust stated never hits high speed with rinse and spinF0e4, f0 e3 found spin speed limited by valve, and over loaded . Check hosed good hot on hot etcFound the washer is running just hot checked connection good Needs new valve and controlThe res are with in range but not activating the cold j16 1+2Ordering valve and control; rqstng P&A on 1 W11220230 (Valve) and 1 W11419051 (Control) and 1 W11130934 (Harness), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT108FFDW04

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 07/31/2025

Found needs new freezer door door gasket channel warped Senior living apartments.Spoke to Maintenance explained would need move in date or lease or rental agreement .Spoke to our office about There trying to get rental agreement date and will call back.

We serviced a

GENERAL ELECTRIC REFRIGERATOR FDB

Model PFE28RSHFSS

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 07/31/2025

"Installed new evap cover and thirmister , fan are all running Advised not to load 24 hours"

We serviced a

KENMORE REFRIGERATOR FDB

Model KLBH031ATE

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/31/2025

"Checked over unit and found when getting to fridge unit was making a loud noise vibrating and sounds of something hitting, traced noise and found condenser fan motor broken causing it to spin slowly and make noise found compressor making a metal on metal noise due to it being so hot. Unit needs new fan motor and blade found parts no longer available. Will submit for p/a advised customer on parts and someone will be in contact with them on further actions ; ordrng 1 60159-0014000 (Condenser fan/ no longer available) and 1 60118-0001400-02 (Fan/ no longer available)"

We serviced a

LG DRYER

Model DLHC1455W

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 07/31/2025

"Tested dryer and found unit would run but take all day to dry clothing, checked filter and found filter blocked up with lint causing unit to restrict and not dry, checked condenser and found blockage causing poor air flow. Removed drum and all panels cleaned coils and all lint screens gave customer Ed on running unit out of energy saver to help heat better. Let unit run and all operations are now working to specs"

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model GRSS2652AF1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 07/31/2025

"Inspected and found inconsistent temps in fresh food, also found air damper making noise, and main control glitching, also ice maker loud, will order parts and call for return date.; ordrng 1 5303918899 (Air damper) and 1 5304526865 (Main acu) and 1 243297613 (Ice maker) and 1 5303918775 (Sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHW09

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 07/31/2025

"Inspected and found icemaker broken, replaced with new icemaker and cycled and filled with water, please allow 24 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

MAYTAG RANGE

Model KGCK366VSS01

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/31/2025

"Probably wont be approved by whirlpool due to ammount of parts needed, if pushed through then Ill contact customer for fee if second tech, ; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX988SIBM03

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/31/2025

Then dont add second tech.; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS01

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/31/2025

"Advised customer of proper use and care, unit checks fine and functioning as designed at this time, if call back order 1 W11753082."

We serviced a

WHIRLPOOL RANGE

Model KFEG500EWH6

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 07/31/2025

"Concern is baking temperatures off by 75?. Inspected and found both elements heating and working properly., but main ACU relays no longer making proper contact to maintain accurate temperatures. Well order part and call for return date.; ordrng 1 W11088877 (Main acu)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Windsor, Connecticut 06095

Gary V.

Job Details: 07/31/2025

"Inspected and found inlet valve threads stripped, causing leak and fault code, replaced inlet valve cycle and tested fine.; used 1 W11434044 (VALVE-INLT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 07/31/2025

"Inspected and found exhaust port coming off inner blower housing loose and tightened and cycled, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Washington, Connecticut 06793

Jimmy R.

Job Details: 07/31/2025

"Installed all new parts and recalibrated unit washer is now spinning and washing to manufacture specs. Tried running a clean cycle with affresh and it would display an error saying remove clothing once removing tab it works then put it back in and its detecting the tab is clothing. Will order new touch panel and control, parts tentative p/a ; ordrng 1 W11478526 (Console), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , states that autho needed"

We serviced a

SAMSUNG WASHER TL

Model WA50R5400AV/US

Near Warren, Massachusetts 01083

Chris B.

Job Details: 07/31/2025

Complaint that the washer is unbalanced all the time no matter the size of load used. Found suspension not hold drum tight and is loose. Will order suspension for approval. ; rqstng P&A on 4 DC97-16350U (Shocks)s

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Norton, Massachusetts 02766

Aimee

Job Details: 07/31/2025

Removed filter and flushed filter . Cust Leo asked about why ice bottom of draw freezer Was a ice chunk and the draw right track was sticking but working advised to make sure close

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Brockton, Massachusetts 02301

Aimee

Job Details: 07/31/2025

Found ice maker jammed and the ice bucket cube to crushed broken .use the on suggested with pre Wasnt correct icemaker the harness couldnt attach to fridge .Put back old icemaker and harness.Needs icemaker harness and bucket.; ordrng 1 W11692161 (Ice maker) and 1 W11185686 (Bin) and 1 W11548538 (Harness)

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06706

Andre

Job Details: 07/31/2025

Ck unit upon arrival and found drain pump running consistently order control for repair and inform customer office will call onc; ordrng 1 W11603811 (Control)

We serviced a

GENERAL ELECTRIC WASHER TL

Model GTW335ASNWW

Near Springfield, Massachusetts 01107

Mike K.

Job Details: 07/31/2025

"Complaint of unit filling to much, compressor n plugged on arrival with water in tub, plugged windows n and unit drained, ran drain and spin cycle. Drained fully and went into spin. Water was turned off, when turned on it filled while spinning and kept filling when stopped. Unit needs new valve; rqstng P&A on 1 WH22X38441C (Control) and 1 WH13X26534 (Inlet assy)"

We serviced a

SAMSUNG WASHER FL

Model WV60M9900A

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/31/2025

"Bad bearing, would need new tub assy. Collected for service call only"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Montgomery, Massachusetts 01085

Mike K.

Job Details: 07/31/2025

"F4e3 error in history. Wash motor not running. Ran diagnostics and verified wash motor is not running, removed bottom cover and unit area is full of mouse excrement. Took photo. Advised to contact contract company, we will not repair because of infestation."

We serviced a

GE REFRIGERATOR FDB

Model CFE28TP2MJS1

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/31/2025

"Light out in FF. Looking at lights the top center light is out, others are dim. They would like all replaced. Office to contact cs when parts come in to schedule return ; ordrng 7 WR55X11132 (Led)s"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near Warwick, Rhode Island 02888

Lee

Job Details: 07/31/2025

Installed all parts tested okay

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near East Granby, Connecticut 06026

Gary V.

Job Details: 07/31/2025

"Inspected and found noise coming from the gear case and oil leaking, quoted and they will call if they want to proceed with repairs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF507EWH01

Near Ellington, Connecticut 06029

Gary V.

Job Details: 07/30/2025

"Inspected and found freezer and fridge led module not functioning, replaced modules and module board needs to be replaced also, will order and call for return date.; ordrng 1 W10830288 (Module board), used 1 W11683242 (LED MODULE CHROME (12 LEDS)) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS04

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 07/30/2025

Complaint that that the light are not working on the fresh food section. Found bad lighting. Replaced all leds and all working normal.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model W RT318FZDM11

Near Springfield, Massachusetts 01128

Chris B.

Job Details: 07/30/2025

Replaced all parts and no more grinding noises.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHW05

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/30/2025

"Removed old compressor and drier flushed unit with nitrogen to remove and clear r600 in lines, brazed in new compressor an drier pumped unit down and it held a vac. Filled with r600 and unit is pulling heat at condenser frost pattern is coming down snd working to specs. Advised customer to give unit 24-48 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ00

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 07/30/2025

Replaced door tested operations unit is dispensing water and cycling icemaker perfectly fine and diagnostics menu. No further issues found or reported at this time.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model wrt311fzdz05

Near Brockton, Massachusetts 02301

Aimee

Job Details: 07/30/2025

Found fridge set for coldest and the freezer frosted up.the Chanels for air flow frozen needs new fan and blade Steamed out the freezer; ordrng 1 WP2315539 (Fan) and 1 WP2163777 (Blade)

We serviced a

MAYTAG WASHER TL

Model MVW7230HC1

Near Southington, Connecticut 06479

Andre

Job Details: 07/30/2025

"F2E2,F0E3,F0E9,F0E5Ck unit upon arrival and found a few error code. Ran self test and found F2F2 user interface acting up order user interface for replacements unit is already register office will call customer once parts arrive ; ordrng 1 W11478526 (Ui)"

We serviced a

MAYTAG WASHER TL

Model MVWB855DC2

Near Southington, Connecticut 06489

Andre

Job Details: 07/30/2025

Ck unit upon arrival and install user interface ran diagnostic and calibration. Ran rapid wash and unit now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Southington, Connecticut 06489

Andre

Job Details: 07/30/2025

"Ck unit upon arrival and found tub full of water, use bucket to get rid of water and I was unable to locate rio in harness found long drain error code. Replace harness from truck stock calibrate and ran quick wash and unit now operating to manufacturers specs ; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Bristol, Connecticut 06010

Andre

Job Details: 07/30/2025

Ck unit upon arrival and remove and install main control and calibrate unit unit now operating to manufacturers specs

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 07/30/2025

"Ran dryer and found unit making a loud vibrating noise when tumbling, removed drum and found coins in base of machine causing it to make a loud vibration also found rollers tight due to rapped in lint. Cleaned rollers and removed change in base, lubed rollers and idler pulley ran unit and dryer is now operating to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/30/2025

"Ran unit due to no heat an checked errors, found 7-1 no heat ran unit thew a recalibrated cycle and checked power to heater. Heater is coming on and 120v present, unit needed to be recalibrated due to heater getting shut off when unit errors out or does not go thew the cycle. All operations are now working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/30/2025

"Tested unit and found machine would not start a wash cycle due to strike broken off. Replaced strike and unit is now starting and operating normally, ran a calibration and all functions are now operating to specs ; used 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Tolland, Connecticut 06084

Gary V.

Job Details: 07/30/2025

"Inspected and found multiple faults, f1e1,f4e3,f7e2,f3e1. Unit not heating, no voltage coming from acu, wash pump was running in diagnostics then stopped midway, and optics reader fault. Will order parts and call for return.; ordrng 1 W11613479 (Wash pump) and 1 W11683652 (Main control) and 1 W11612329 (Optics)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW94HEXW2

Near Tolland, Connecticut 06084

Gary V.

Job Details: 07/30/2025

"F6e1,f8e1,f0e1,f9e1, inspected and found multiple faults, controls no communication, long drain, door lock, pressure system, quoted and too costly to repair."

We serviced a

FRIGIDAIRE RANGE

Model LFGF3054TFG

Near New Britain, Connecticut 06053

Andre

Job Details: 07/30/2025

"Ck unit upon arrival and and found all burners working except oven. Ran oven to 350 degrees and found no glowing from ignitor. Inspect and found ignitor crack. Replace with truck stock and same issue still no glow. Advance broil element to broil and same issue no flow. Order controls for replacement. Submitted for Authorization parts Tentative P/A; ordrng 1 5304516117 (Control) and 1 5304515148 (Noise filter), used 1 12400035 (Ignitor) from stock"

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MC1

Near New Britain, Connecticut 06051

Andre

Job Details: 07/30/2025

Ck unit upon arrival and remove and install dispenser and ran test 12 and monitor unit and found no noise or leaks unit operating to manufacturers specs

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Easton, Massachusetts 02356

Aimee

Job Details: 07/30/2025

Cust complaint wont start.Tested power at block goodTested fuse good See tea cord tested motorFound needs new timer ; ordrng 1 WPW10185992 (Timer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 07/30/2025

"5.75 oz r134a I replaced compressor filter dryer with UV style filter dryer and installed a process stub charged with 5.78 ounces of refrigerant tested operations no further issues found evaporators on both sections producing a full frost pattern now upon departure; used 1 WPW10143759 (FILTER DRIER UV), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2025

"Complaint dryer will not turn on light is on inside of dryer smelled a burning smell. When dryer was turned off. I found heating element was grounding out to frame allowing heater to get hot. Even when unit was not running replaced heating element found thermal cut out was also open replaced thermal cut out unit is now operating normally like it is supposed to no abnormal noises or further issues found at this time.; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCC72EHL04

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/30/2025

I had to defrost evaporator as it was completely frozen up. Replaced evaporator cover tested operations. Everything is working properly. All lights are working properly as well. Defrost heater turns on in diagnostics menu as well if customer calls back for same complaint noise and fresh food section call manufacture tech line

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Taunton, Massachusetts 02780

Aimee

Job Details: 07/30/2025

"Found break in harness in back, replaced and ran diagnostics complete; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Monson, Massachusetts 01057

Chris B.

Job Details: 07/30/2025

Complaint that the washer is leaking from the bottom front edge. For debris caught in the fabric softener tray causing water to backup out and over causing the leaks. Found error code F2E1. And cracked lid on both corners. Will order all parts for a return visit. ; ordrng 1 W11470212 (Lid Door) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge) and 4 W11679612 (Screw Bolt)s and 1 W11413340 (Drawer Soap)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near East Providence, Rhode Island 02914

Lee

Job Details: 07/30/2025

"Customer states unit does not start, goes to complete immediately Confirmed issue, found basket speed sensor has failed, replaced actuator tested okay; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Warwick, Rhode Island 02888

Lee

Job Details: 07/30/2025

"Customer states unit makes ice but when dispensed get caught in ice chuteUnable to duplicate issue, found proper operation, did notice some frozen meat does not fit fully on shelf and possibly was keep door slightly ajar causing the issue, explained to customer to make sure food is all the on shelf. Showed customer unit working properly"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB322DMBM05

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 07/30/2025

Complaint that the refrigerator door not closing properly. Found ice buildup. Defrosted all ice and lubricated the sliders and unit closing properly. Unit cooling and all running great.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 07/30/2025

Complaint that the washer is flashing lights on the panel. Found error code F7E1. Found bad actuator. Replaced part with TS# W10913953. Unit running normal. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 07/30/2025

Replaced all parts and ran diagnostic and calibration cycle. Unit running normal. No more noises present.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR1WS

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/30/2025

Installed new heater assembly and found unit now coming on and heating up let unit run and all operations are now working to specs

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/30/2025

Replacement control per service bulletin drain pump stuck on found F1 E1F3E1 error codes no further issues found performed a calibration control board procedure before departure ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

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