We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Stafford, CT 06076
Gary V.
Job Details: 10/31/2023
"Inspected and found done indicator chime no longer making noise, contract only covers functional failures. Quoted for repair and she will call."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28214
Ryan S.
Job Details: 10/31/2023
"Customer didnt speak good English said it no work. Ran service mode and all functions working properly. Ran normal cycles and Found control board lights flashing. From sense to done across in order like in series, and unit wont start cycles, goes straight to rinse/ spin before starting senseingncycle and after it starts initial spin check. Called tech line. Tech line informed to order control and capacitor.. ordering control and capacitor. Sr#7737677476 schedule return call for 116-23 am. ; ordrng 1 W11626074 (Control) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 10/31/2023
"Replaced icemaker, three-way valve, assembly, damper, control, assembly, and heater fill tube going to icemaker upper. I verified in diagnostics menu. Icemaker upper fill valve heater is working properly and getting hot on fill tube going to icemaker. No additional issues found all fan motors are working properly. Temperatures upon arrival are 36.2 and -1?. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Southampton, MA 01073
Roger R.
Job Details: 10/31/2023
Found unit off and unplugged. Plugged in and compressor started and unit started cooling properly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF4A
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2023
Complaint dishwasher full of water will not wash will not do anything. I found drain hose is not properly connected under sink customer will need a plumber to fix hose and drain system no issues found with dishwasher other than unit cannot properly drain.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Indian Trail, NC 28079
Jeff L.
Job Details: 10/31/2023
Found ice maker arm hung in the up position dropped arm down cycled ice maker and it did harvest and fill with water and rakes stopped at proper positionCall complete
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0HS04
Near Stallings, NC 28104
Jeff L.
Job Details: 10/31/2023
Wrong part will return 11-3-23 pmPart#W11297728; ordrng 1 W11297728 (Panel)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Gastonia, NC 28056
Ryan S.
Job Details: 10/31/2023
Customer complained of error code. Found multiple f6e4 errros. Ordering Ui panel and control board. Scheduled return call for 11-6-23 pm. ; ordrng 1 W11600321 (Ui panel) and 1 W11261167 (Control)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Belmont, NC 28012
Ryan S.
Job Details: 10/31/2023
Unit has 1 year additional warranty. Customer complained back right burner not igniting. Found food stuck in orifice. Informed customer that cleaning orifice isnt covered under warranty. He understood and said he would clean it and didnt want to pay to fix issue.
We serviced a
WHIRLPOOL OVEN
Model WFG510S0AB2
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/31/2023
"Tested and found an F3E0 sensor error. Removed back, tested sensor and found it out of range. Removed and replaced sensor from t/s. Tested oven, set to 350, allowed it to heat and cycle off. Opened door to let cool and cycle 3 times to confirm proper operation. No other issues found.; dspstn on spec-tagged invntry: 1 WPW10701462 WIRE HARNESS , used 1 WPW10181986 (Sensor) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Norfolk, MA 02056
Aimee Z.
Job Details: 10/31/2023
Replaced heater kit and new hose pump to drain and drain hose Tested for leaks complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXMQ00
Near Mooresville, NC 28117
Vincent O.
Job Details: 10/31/2023
Found freezer evap completely frozen over causing no cool condition. Order and replace harness and heater. ; ordrng 1 W10129821 (harns-wire) and 1 WP2323198 (defrost heater)
We serviced a
MAYTAG WASHER
Model mvwc565fw2
Near Somers, CT 06071
Gary V.
Job Details: 10/31/2023
"Inspected and found hub stripped, attempted to replace but agitator would not come out, quoted for repair and they will call."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belmont, NC 28012
Ryan S.
Job Details: 10/31/2023
"Customer complained of noise, replaced belt and pully and both drum wheels, noise now gone. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC3
Near Mooresville, NC 28115
Vincent O.
Job Details: 10/31/2023
Installed new suspension. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Southampton, MA 01073
Roger R.
Job Details: 10/31/2023
"Found unit stuck in flood safe mode. Reset computer and rechecked, all okay."
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZU
Near East Longmeadow, MA 01028
Roger R.
Job Details: 10/31/2023
Installed new main computer and User interface boards. Check operation seemed to heat okay but I was unable to connect to Wi-Fi. Unit says it connects to router but unable to connect to internet
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Mooresville, NC 28117
Vincent O.
Job Details: 10/31/2023
Found customer complaint is that unit often doesnt fill or complete cycle properly. Says issue is intermittent. Checked fill level and verified proper fill and water flow. No fault codes found. Says control was just replaced due to cycle selector randomly jumping around. Tested operation of all components. All check ok. Calibrated control. If issue returns customer will need control and panel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Charlotte, NC 28205
Jeff L.
Job Details: 10/31/2023
Found waterline to filter housing pinched readjusted the line unit had full pressure again. Unit ran and checked okCall complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01O
Near Manchester, CT 06040
Jeremy B.
Job Details: 10/31/2023
Both sections not cooling. Ran test 4 and test 5 in diag and compressor not powering on. Needs new inverter and control. The led in too and freezer burnt out needs new modules. ; rqstng P&A on 1 W11087200 (Inverter) and 1 W11683243 (Led module) and 1 W11683242 (Led module) and 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 10/31/2023
Customers complaint is washer not starting. Ran diag found no error codes. Ran test 52 everything worked properly. Customer
We serviced a
SAMSUNG RANGE
Model NE59J7850WSAA
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/31/2023
Oven door not closing and sealing properly. The door is warped and not sealing at top right. Needs new door and gasket. Control not displayed properly missing segments needs new control and panel the panel doesnt show the numbers. ; rqstng P&A on 1 DE07-00130A (Control) and 1 DG94-01115A (Panel) and 1 DG94-01123A (Door) and 1 DG63-00093A (Gasket)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Huntersville, NC 28078
Robert A.
Job Details: 10/31/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Agawam, MA 01001
Chris B.
Job Details: 10/31/2023
"Complaint that the unit is not working properly. Found error F4E3, F7E1, F1E2. Ran diagnostic test and found control board turned off twice. Third time it ran normal. All connections are verified no issues. Please call cell phone number 860-841-1163.; ordrng 1 W11637583 (Control Board .)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rock Hill, SC 29730
Mitch H.
Job Details: 10/31/2023
"Arrived to replace outer tub. Removed new tub from box, found tub damaged and a piece broken off of bottom of new tub, also seal was laying in bottom of box, not in tub. Reordering tub.; ordrng 1 W10371566 (Outer tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/31/2023
Replaced dispenser control and ice maker. Ice cycling and working properly. Control now operating correctly.; dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER and 1 WPW10179146 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/31/2023
Duplicate ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL04
Near Charlotte, NC 28212
Jeff L.
Job Details: 10/31/2023
This will be the customers morning only education she was under the impression there was an icemaker in the freezer in there is it and I showed her where the ice is inside the door unit ran and checked OKCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/31/2023
Washer not spinning out properly. Ran diag found F0E5 (off balance load)F8E1(long/no fill) F0E4(water temp issue) found hot and cold reversed. Corrected hoses and ran diagnostics test all checks ok. Started a normal high speed spin cycle and it spun out properly.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Charlotte, NC 28210
Jeff L.
Job Details: 10/31/2023
Found LED display partially lit up when unit is in off position could not get the touch buttons to respond. Drive belt is in place the control needs to be replaced. Scheduled 11-10-23 amPart#W11384512; ordrng 1 W11384512 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Pineville, NC 28134
Jeff L.
Job Details: 10/31/2023
SR#W1975T0WPL1Jennifer (safety)Gas company was out and found leak at front right burner and down in oven I diagnosed the unit and they are leaks in several places tried to tighten did not work will order parts to make a good repair. Scheduled for 11-7-23Part#WPW10515455Part#WPW10279615Part#W11197500Part#WPW10602001; ordrng 1 WPW10515455 (Burner) and 1 WPW10279615 (Valve) and 1 W11197500 (Orfice holder) and 1 WPW10602001 (Gas valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Enfield, CT 06082
Gary V.
Job Details: 10/31/2023
"Techline Sr#7737571777. Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near South Windsor, CT 06074
Gary V.
Job Details: 10/31/2023
Inspected and found temp settings set too high and lowered temps so unit will now run at shorter intervals. All other functions test fine.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Enfield, CT 06082
Gary V.
Job Details: 10/31/2023
"Inspected and found drain hose rubbing against back cabinet and put zip tie on to quiet noise, tested fine ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Enfield, CT 06082
Gary V.
Job Details: 10/31/2023
"Inspected and found freezer door not aligned properly, adjusted hinge spacers and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sutton, MA 01590
Angel R.
Job Details: 10/31/2023
"Installed new latch and dispenser, tested ok."
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Worcester, MA 01604
Angel R.
Job Details: 10/31/2023
"Found ignitor shattered in pieces, tested thermal fuse and high limit and those were ok. Will order new ignitor.; ordrng 1 279311 (Ignitor)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Worcester, MA 01610
Angel R.
Job Details: 10/31/2023
"Installed new door switch, tested ok. Customer bought appliance from rent a center April 2022, with an extra year additional coverage according to entitlements which puts her at 4/15/24."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSC
Near Worcester, MA 01610
Angel R.
Job Details: 10/31/2023
Wire harness has not been delivered as it is in back order. Will need to reschedule when harness comes in. ;
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Worcester, MA 01604
Angel R.
Job Details: 10/31/2023
"Installed new infinity switch, tested ok."
We serviced a
SAMSUNG WASHER
Model WA49B5205AW
Near Worcester, MA 01606
Angel R.
Job Details: 10/31/2023
cold water side of the valve will not energize. Tried to find parts for this on multiple sites but could not located this model number for parts anywhere. Mike assisting in part order.; cstmr sgnd Dsclmr
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Grafton, MA 01536
Angel R.
Job Details: 10/31/2023
Found bottom of door peeling and rusting. Will order; ordrng 1 W11461688 (Panel) and 1 W11242133 (Cover)
We serviced a
JENN-AIR RANGE
Model JLRP536WP01
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2023
Complaint gas smell coming from unit when gas is turned on. I found finger tight connectors after pressure regulator. Causing gas to seep leading to issue odor. Customer to contact gas company and have issue fixed and gas line corrected as gas line was patched together. Called safety file number 7737636305 was instructed to tighten brass screw at regulator on tubing to stop gas leak. Any parts customer is responsible for. Any additional Labor customer is responsible for. Other than nut/ screw.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2023
"Complaint making loud buzzing noise, all hours of day and night. I found evaporator fan motor was creating vibrational noise in high speed mode. Evaporator fan motor is a multi speed, stepper motor. I placed foam around screws to help aid and prevent vibrational noise which is considered normal noise drastically reduced after applying foam around motor screws. No additional issues found everything is working normally and cooling properly in Evaporator has a full frost pattern. No issues with ice production. No additional issues reported by customer."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Waterbury, CT 06706
Jimmy R.
Job Details: 10/31/2023
"Checked over unit and found fridge section not cooling and no air blowing over checked freezer and found evap frosted over causing no cooling. Forced unit into a defrost cycle and unit started to defrost but did not defrost long enough, checked brown power wire and secured it melted rest of ice so unit would cool until return visit will order new cntrl advised part was a special order and we would call when in for return visit ; ordrng 1 W11546609 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 10/31/2023
"Checked over unit and found machine erroring out float switch issue causing unit to drain and beep, checked float and found water in tray removed water and ran unit thew a wash cycle found when draining unit water was leaking from drain hose connection following the legs and into the pan making the float go off, fixed drain hose so it would stop leaking ran several cycles and advised customer they also need to replace there water line hook up from copper to stainless steal the line looks old and it should be stainless with a new machine. Checked all operations and unit is now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2023
Replace dispenser filter housing assembly tested operations no leaks no additional issues found everything is now working fine. Icemaker has been working fine since last visit on tapwater.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Charlotte, NC 28269
Robert A.
Job Details: 10/31/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG RANGE
Model MER5770AAB
Near Wethersfield, CT 06109
Mike K.
Job Details: 10/31/2023
Replaced customer supplied heating element. Quoted before worked on and approved
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Cornelius, NC 28031
Vincent O.
Job Details: 10/31/2023
Installed new compressor. Pulled vacuum and checked for leaks. Recharged 5oz r134. Tested and verified proper cooling and operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/31/2023
Found lights on panel will not turn off. Attempted to reset. No resolve. Unit will need control and panel. Provided estimate to customer for repair. Customer would prefer to replace.
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Lexington, NC 27292
Vincent O.
Job Details: 10/31/2023
"Found spring clamp for door boot had popped off causing door boot to fall out of place and leak. Reinstalled door boot properly and secured spring clamp. Checked and verified no tears in door boot. Cycled unit and verified no leaks, all functions check ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Lexington, NC 27295
Vincent O.
Job Details: 10/31/2023
"Installed new drive assembly. Tested and verified proper operation. All functions check ok ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752283 WASHPLATE , and 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ1
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/31/2023
"Installed new turn table motor and tested microwave, found turn table now rotating and all operations working to proper specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near East Longmeadow, MA 01028
Roger R.
Job Details: 10/31/2023
Installed new sump assembly and tested. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Roger R.
Job Details: 10/31/2023
"Installed new ,main board and tested washer. Unit working properly now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/31/2023
Installed new control and console ran machine thew a wash and drain checked all operations and unit is now working to factory specs
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Cheshire, CT 06410
Jimmy R.
Job Details: 10/31/2023
Checked over stove and found customer having concerns with glass top and scratching on it. Went threw top and found everything in working order advised customer marks in glass top are just from cooking advised on how to clean and wipe off top and to be careful with sliding pans. Helped customer and showed how to clean with cooktop cream advised on self steam clean and how to use it. All operations are now working to specs
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 10/31/2023
"Ran dryer and found wile unit is tumbling it would start to make a squeaking noise then a loud squealing noise, Removed drum and found rollers making the noise. Replaced all rollers, idler and belt with a repair kit lubed rollers and ran unit, checked all operations one unit is now working properly; used 1 4392065 (Repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2023
Complaint bleach spotting color clothing after running a load of whites with bleach. I found no error codes in history I performed a diagnostics cycle no issues found i found during diagnostics cycle unit smells heavily of bleach. No bleach was added I recommend customer to run a clean washer cycle and run a rinse cycle after running a load of whites and to cut back on bleach usage. No issues found today with washer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Indian Land, SC 29707
Jonathan J.
Job Details: 10/31/2023
Complaint screen on top user interface sticker has come up no longer sticking properly warped also not washing properly. Replaced motor sump assembly for poor wash performance and reattached sticker so that it is no longer bowed up in the middle. No additional issues found everything is working fine.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near New Britain, CT 06052
Ruben C.
Job Details: 10/31/2023
Checked unit found clip in microwave that holds elelement broken installed new clip tested normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Plainville, CT 06062
Ruben C.
Job Details: 10/31/2023
Checked found lights off in ref section and freezer replaced all lights tested operation normal
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Windham, CT 06226
Amanda R.
Job Details: 10/31/2023
Replaced both door gaskets unit has cockroaches
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Windham, CT 06226
Amanda R.
Job Details: 10/31/2023
"Replaced compressor vacuumed system recharged with 48g of r600a set temps at recommended ; used 1 R600A (R600A 14.8 OZ), and 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Plainfield, CT 06374
Amanda R.
Job Details: 10/31/2023
Complaint leaking water ran for 40mins couldnt duplicate issue recommended takings picture of leak and if we return to run unit before we come ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Plainfield, CT 06374
Amanda R.
Job Details: 10/31/2023
Complaint the lines on cooktop disappearing the front right burner isnt cycling correctly the gasket on the front of cooktop rear of front panel is coming off complaint racks are rusting took pictures of everything ; rqstng P&A on 1 Dg94-0362wb (Cooktop) and 1 Dg44-01009b (Switch) and 1 Dg44-01007c (Switch) and 1 Dg94-03577a (Panel)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Roger R.
Job Details: 10/31/2023
Installed new main board in washer and unit tested properly. All functions ok.
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Farmington, CT 06085
Ruben C.
Job Details: 10/31/2023
Checked unit found inner glass broken replaced glass tested operation normal heating normal
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Canton, CT 06019
Ruben C.
Job Details: 10/31/2023
Replaced harness and control found actuator also shorted replaced actuator aswelll tested operation normal ran diagnostics normal unit spinning normally; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX600BW0
Near Canton, CT 06019
Ruben C.
Job Details: 10/31/2023
Checked unit found basket has wobble cuasing off balance also found drain pump sezies intermitently and could not get into diagnostics ordering gearcase basket and control could not get screw on washplate off ordering washplate; rqstng P&A on 1 WPW1066104 (Drain pump) and 1 W11454372 (Gearcase) and 1 W10772621 (Screw) and 1 WPW10553968 (Washplate) and 1 W10521298 (Basket)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near West Hartford, CT 06119
Mike K.
Job Details: 10/31/2023
Leaking from the water valve. Quoted for valve/labor approved. Replaced water valve and tested unit for 10 minutes with no further sign of leaking.; used 1 W10648041 (VALVE) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Fort Mill, SC 29715
Jeff L.
Job Details: 10/31/2023
Replaced UI BOARD that solved the problem and the control was not needed. Office is credited customers card back $260.32 for control not needed.Complete call
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Canterbury, CT 06331
Amanda R.
Job Details: 10/31/2023
Replaced bottom inner door seal took picture of other seal that attaches to door hinges they dont make anymore its now called the door hinge brace
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Mansfield, CT 06268
Amanda R.
Job Details: 10/31/2023
Customer states evaporator fan is louder then when first purchased set temps at recommended ; ordrng 1 W11559968 (Evaporator fan)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Westfield, MA 01085
Mike K.
Job Details: 10/31/2023
"Constant unbalanced errors. Found suspension quite bouncy, replaced suspension and single bounce as it is supposed to be. Ran diagnostic cycle fine and recalibrated load size.Cs to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Westfield, MA 01085
Mike K.
Job Details: 10/31/2023
"Unit had been looked at previously and having same issue, drains until f9e1 error, in diagnostic cycle wash motor doesnt run. Ordering sump assy, drain pump.; ordrng 1 W11416362 (Sump assy) and 1 W11412291 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. I found no error codes. I ran tests 7 for manual spin. The unit spun fine, the cx has a video of it shaking excessively. The basket has more motion and bounce than normal when I push it down. Im ordering new shock absorbers to resolve the issue.; ordrng 4 W11316766 (Shock absorbers)s"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 279570 CATCH KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11033168 THERMISTOR/FAN HARNESS and 1 WPW10389152 SUPPORT
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
"Cx complaint that the unit is giving error codes. I inspected the unit to confirm the complaint. I found error codes: f0e7 f2e2 f1e2 f0e3. I cleared the codes and ran a service cycle, all components passed with no issues. I checked the UI connectors according to the Service pointer, connections were solid. The unit seems well at the moment, I recommend replacing the UI panel. I quoted the cx for the repair and collected the service fee by CC."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Mooresville, NC 28115
Vincent O.
Job Details: 10/28/2023
Found f4e3 motor error. No motor operation. Order and replace sump assembly. ; ordrng 1 W11613570 (Sump assembly)
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTFC
Near Mount Holly, NC 28120
Vincent O.
Job Details: 10/28/2023
Found screw port for vent broken off. Unit will require vent replacement. Provided estimate to customer for repair. Customer does not wish to repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Charlotte, NC 28214
Vincent O.
Job Details: 10/28/2023
Found major leak at flow meter and drain connections. Order and replace flow meter and hoses. Turned water off and advised not to use until repaired. ; ordrng 1 W11535094 (Flow meter) and 1 W11414944 (Hose) and 1 W11614117 (Hose)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Charlotte, NC 28269
Vincent O.
Job Details: 10/28/2023
Found LR burner not igniting due to bad ignitor. Order and replace ignitor. Also found broken knob stem. Order and replace knob. Customer left brother at home and does not receipt. Sbweb allows coverage. ; ordrng 1 W11159630 (Knob) and 1 W11453940 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sharon, SC 29742
Mitch H.
Job Details: 10/28/2023
"Removed and replaced valve, tested, valve operating properly. Water flow is better but not as it should be. Checked water at sink, found that house has very low water pressure. Advised customer that she should have pressure checked. Valve and ice maker operating as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Bristol, CT 06010
Ruben C.
Job Details: 10/28/2023
Installed new coin box tested operation normal
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Hartford, CT 06106
Ruben C.
Job Details: 10/28/2023
Could not work on unit infested with roaches took pics of top console
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Bloomfield, CT 06002
Ruben C.
Job Details: 10/28/2023
Checked unit found cam nut loosened cuasing scraping replaced cam kit tested operation normal ran component test normal no scraping sound spinning normal; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/28/2023
"Found lid strike broken. Replaced strike, tested, all functions operating properly.; used 1 W11457841 (Strike) from stock"
We serviced a
GE WASHER
Model GTW465ASNOWW
Near Fort Mill, SC 29715
Mitch H.
Job Details: 10/28/2023
"Inspected and checked washer, no evidence of any leaks. Started washer, allowed it to fill, no leaks. Switched to drain and spin and found standpipe in wall clogged and would overflow. Advised customer of findings and that she would need to have drain cleared. Using pause function, drainage washer in short increments so that pipe didnt overflow. Collected for service call on credit card."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
"Tested and attempted to run a cycle. Dishwasher filled correctly but motor failed to start. Drained and entered diagnostics, found F4E3 pump/motor error. Ordering pump/motor.; ordrng 1 W11613479 (Pump/motor) and 1 W11613479 (Pump/motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/28/2023
"Replaced broken left side adjuster. Reinstalled rack, tested, operating properly."
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
Checked and found no display and unit will not respond to any inputs or enter diagnostics. Confirmed that unit has correct incoming voltage. Ordering console and control.; ordrng 1 W11616680 (Console) and 1 W11261165 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
"Tested and ran diagnostics. No ice maker error codes. Ice maker cycled and returned to home position correctly. Ran valve test, valve humming but no water to ice maker. Ordering valve, heater and vent. Scheduled return visit for 11/3 12-5; ordrng 1 WPW10341329 (Valve) and 1 W11087201 (Heater) and 1 W11637688 (Vent panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bloomfield, CT 06002
Ruben C.
Job Details: 10/28/2023
Adjusted right hinge to straighten door found damage to both corners of unit cust did not know took pics door gasket are sealing ok no air getting in but informed cust of damage
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near New Britain, CT 06053
Ruben C.
Job Details: 10/28/2023
"Checked unit ran diagnostics getting intermitent error for tachometer replaced actuator and capacitor tested operation normal cleared codes ran spin normal; used 1 W10913953 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Newington, CT 06111
Ruben C.
Job Details: 10/28/2023
Checked unit ran diagnostics no error codes in memory ran component test normal drain pump working normally all components working normally
We serviced a
SAMSUNG WASHER
Model WF405ATPAU/A2
Near New Britain, CT 06052
Ruben C.
Job Details: 10/28/2023
Checked unit found bearing bad basket wobbling tore front of drum drum is no longer available
We serviced a
AMANA WASHER
Model NFW5800HW4
Near New Britain, CT 06052
Ruben C.
Job Details: 10/28/2023
Checked unit found dispenser was not installed properly on its track reinstalled dispenser tested normal no leaks detected