We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Norton, MA 02766
Angel R.
Job Details: 07/20/2023
Customer will think about the replacement of the valve and door hinge string. Advised she has a week to think about it and call us back.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 07/20/2023
Customers complaint is freezer not cold enough. Had to set freezer to a 5. Inspected frost pattern and found a even frost pattern and compressor and fans running properly. All checks ok. Its ok to have freezer set to a 5.
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Charlotte, NC 28262
Robert A.
Job Details: 07/20/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG MICROWAVE
Model MMV1153BAB
Near North Brookfield, MA 01535
Chris B.
Job Details: 07/20/2023
Complaint that the door is not latching closed. Found bad door latch and part no longer available. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Tolland, CT 06084
Amanda R.
Job Details: 07/20/2023
Need to re pressurized system with nitrogen and double check if loosing pressure ordering compressor to have when we go out though ; ordrng 1 WPW10466675 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near East Longmeadow, MA 01028
Roger R.
Job Details: 07/20/2023
"Found wash pump leaking from bottom and unit not washing well. Quoted for parts and labor. Replaced pump and found fill valve not working. Quoted additional $69.99 for water valve. Replaced valve and checked all okay. Unit washing well. ; dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP , used 1 W11175771 (VALVE) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Columbia, CT 06237
Jeremy B.
Job Details: 07/20/2023
Customers complaint is range will randomly power off and reset. Tested and found a loose connection at outlet. Tighten and tested all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 07/20/2023
"Customer complained of no heat. Found thermal cutoff blow.,replaced thermal cutoff and thermostat. Reassembled and ran dryer and heater no cutting on and off at proper temps. Informed customer not to push unit back too far to smash vent, and checked for proper venting outside. Vent was slightly smashed so fixed outside vent exit . ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT"
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL30IGX10
Near Charlotte, NC 28205
Robert A.
Job Details: 07/20/2023
"I installed the ordered part and tested the unit for the cx. The unit is still not dispensing water to the IM. I tried water dispensing from the fridge unit, no water there either. I removed the water supply lines from the wall to the valves, both have no water moving through the lines. The unit will need to be pulled out to turn on the water at the wall valve. The cx will call the installers back to safely pull out the units and turn on the water."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Bristol, CT 06010
Ruben C.
Job Details: 07/20/2023
Cust did not have bill of sale has to go back to Lowes for a receipt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2632LP2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/20/2023
"Tested unit and found no water dispensing when activating paddle could hear valve coming on, checked filter and found ok removed and still no water coming out. Checked water supply and found unit getting proper water, removed water line directly from supply and valve not opening to push water threw system unit needs new valve will order and return ; ordrng 1 242252702 (Water valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Crouse, NC 28033
Ryan S.
Job Details: 07/20/2023
"Retuned to install new control board. Installed control board and ran quick wash/ normal. Watched unit run through fill, wash, drain and spin cycles with no issue. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/20/2023
"Tested unit and found fridge light module flashing like a strobe light none stop, removed light and found led modules bad making light flash and not operate properly. Unit needs new led module will order part and return ; ordrng 1 W11527432 (Led module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Foxborough, MA 02035
Angel R.
Job Details: 07/20/2023
Compressor getting proper voltage but wont turn on. Hearing starter/relay clicking over. Will order new compressor.; rqstng P&A on 1 482801 (mount-tray) and 1 WPW10507886 (compressor)
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Walpole, MA 02071
Angel R.
Job Details: 07/20/2023
"Installed wheel, tested ok.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hampden, MA 01036
Roger R.
Job Details: 07/20/2023
Installed new shifter actuator and tested all okay.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/20/2023
"Tested unit and found machine not powering up and not selections coming on, checked voltage to unit and 120v is present at terminal block. Removed front panel and found cntrl molex supplying power not clipped in fully causing unit to shut done and not power up, reattached and clipped in to stop from falling out ran a wash cycle and all operations are now working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plymouth, CT 06782
Martino S.
Job Details: 07/20/2023
"Check unit as per customer complaint making noise, ran diagnostic through cycle test unit works normal, ran drain and spin cycle unit works normal. Ran quick wash cycle unit washes rinse drain and spin and finish cycle checked working to specs."
We serviced a
SAMSUNG MICROWAVE
Model ME18H704SFS
Near Springfield, MA 01151
Roger R.
Job Details: 07/20/2023
Installed new door safety interlock assembly. Checked operation all okay.
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/20/2023
"Checked and found wire to drain pump pulled out of connector. Repaired connection, tested, operating properly."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 07/20/2023
Customer complained of fault code. Upon arrival ran service mode and found f7e5 error. Visually inspected under unit and found slider cracked. Replaced slider from ts and read ran service mode and all spin and agitate functions working. All other functions working also. Ran normal wash and unit filled and started washing. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Enfield, CT 06082
Gary V.
Job Details: 07/20/2023
"Inspected and found no frost pattern on evap, and compressor running hot, unit needs compressor and ordering evap for back up. Will submit estimate and call.; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 2 876765 (Tubing)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Longmeadow, MA 01106
Gary V.
Job Details: 07/20/2023
"Inspected and found wash pump broken, replaced and cycled, tested fine.; used 1 W11085683 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Somers, CT 06071
Gary V.
Job Details: 07/20/2023
Arrived and unit was supposed to be dispatched under her Lowes service plan. She will call Lowes back.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Davidson, NC 28036
Mark C.
Job Details: 07/20/2023
Installed new belt and motor unit is fully operational.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near East Windsor, CT 06088
Gary V.
Job Details: 07/20/2023
"Installed evap, compressor and filter drier, ran vacuum and checked for leaks, recharged with 3.75 r134a and unit started cooling, please allow 24-48 hours for temps to stabilize.; used 1 WPW10143759 (FILTER DRIER UV) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Prospect, CT 06712
Jimmy R.
Job Details: 07/20/2023
"Tested washer and found unit had been making a loud grinding noise when entering the spin cycle, ran diagnostics and found error F7e5 shifter fault, wile running a self test found actuator just buzzing never shifting into a cycle actuator faulty. Replaced actuator and recalibrated unit ran wash cycle and all functions now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Winsted, CT 06098
Martino S.
Job Details: 07/20/2023
"Turn on/off switch ice maker fill, one sets of ice already in the bin. Customer complaining of burning smell which I cannot verify or see anything burnt anywhere saying this is going on from last year while repair company was there. Verify 1st comping here no part needed at this time.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
WHIRLPOO REFRIGERATOR
Model WRS325SDHZ08
Near Avon, CT 06001
Martino S.
Job Details: 07/20/2023
"Check unit found ice bin not securely push in for motor contact operation, push in ice bin securely and check unit working to specs dispensing cube and crush ice."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Southington, CT 06489
Martino S.
Job Details: 07/20/2023
"Check unit found constant dripping from cold water valve into detergent dispenser, replace water valve and check unit working to specs. Water supply shut off is old and dripping slowly picture taken and customer is aware of it.; used 1 W11165546 (Water valve) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Berlin, CT 06037
Martino S.
Job Details: 07/20/2023
"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near Berlin, CT 06037
Martino S.
Job Details: 07/20/2023
Check unit not heating unit needs high side magnetron customer decline service saying not cost effective to repair with labor cost
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Berlin, CT 06037
Martino S.
Job Details: 07/20/2023
"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Waterbury, CT 06706
Jimmy R.
Job Details: 07/20/2023
"Tested washer and found machine making noise and banging when sensing and when spinning out even with no clothes in tub, checked tub and found unit way out of level causing tub to bang, leveled tub to make sure it was even around cabinet recalibrated unit and ran a wash and spin cycle. Unit is now washing and spinning to factory specs"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near East Windsor, CT 06088
Gary V.
Job Details: 07/20/2023
"Installed new acu and cycled, tested fine."
We serviced a
GE REFRIGERATOR
Model GSH25JGBBWW
Near Windsor Locks, CT 06096
Gary V.
Job Details: 07/20/2023
"Inspected and found water line in freezer door frozen, quoted for dispenser heater install, she will call."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 07/20/2023
Range not heating. Tested supply power and found 0vac at l2-N customer must resolve power problem.
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/20/2023
Washer lid lock not locking causing machine not to start. Replaced lid lock and tested all checks ok. ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Indian Land, SC 29707
Jonathan J.
Job Details: 07/20/2023
"Complete dishes not drying dishes still soaking wet at the end of the cycle. I tested operations found F7 E1 error code incoming water to cold. Customer has a tankless heater. Takes a very long time to get hot water to kitchen sink faucet, and when water is turned off, water immediately gets cold again, when turning water back on. Heater is working fine now after clearing code in diagnostics, no error codes at the end of a diagnostic cycle either. No rinse agent in Dispenser at all. Advised customer to use rinse agent for best drying performance."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near South Hadley, MA 01075
Mike K.
Job Details: 07/20/2023
"User warranty per service bench.Torn rf gasket, both sides. Replaced and steamed out wrinkles, instructed to leave closed if at all possible for remainder of day.Instructed to close left door before right to prevent reoccurring in future.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Belmont, NC 28012
Ryan S.
Job Details: 07/20/2023
Retuned to install new blower. Took down unit and found old blower warped. Installed new blower and reassembled unit. Ran blower on all settings and showed customer unit running on high speed. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Charlotte, NC 28217
Ryan S.
Job Details: 07/20/2023
"Customer complained unit has fault code. Unit is in apartment complex, room2232. Met with maintenance and entered vacant apartment. Found f9e0. Found unit doesnt have proper voltage to receptical. Informed customer he will need to get electrician or builder to fix issue."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Charlotte, NC 28227
Robert A.
Job Details: 07/20/2023
"I installed the ordered parts and tested the unit for the cx. The unit is not spinning correctly, there is still a large gap at the bottom area where the drum meets the front panel. The issue is the front panel, its clearly deformed and warped in multiple areas causing the gap to the point where clothes are building in the cabinet as they fall through the gap. The unit needs a new top panel to fully resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10806345 (Front panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mint Hill, NC 28227
Robert A.
Job Details: 07/20/2023
I installed the ordered parts and tested the unit for the cx. The unit is dispensing water to the IM as designed.The cx has substantial condensation building on the secondary mullion area. It did not get warm during my entire visit. The unit needs a new secondary mullion to resolve the condensation issue on the bar below the RC door. Im ordering the part for the return visit.; ordrng 1 W11102439 (Secondary mullion)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Northampton, MA 01060
Mike K.
Job Details: 07/20/2023
"Replaced interface, each function working, tested in normal cycle and operating properly. Cancelled and drained fine"
We serviced a
NAPOLEONBBQ DRYER
Model MED4500MW0
Near Palmer, MA 01069
Roger R.
Job Details: 07/20/2023
Found unit heating properly and temperatures good. Recommended to have vent cleared and checked as necessary.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mint Hill, NC 28227
Vincent O.
Job Details: 07/20/2023
Installed new compressor. Pulled vacuum and checked for leaks. Recharged 47g r600. Verified properly cooling. All functions check ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Amherst, MA 01002
Roger R.
Job Details: 07/20/2023
"Found defrost drain tube clogged an leaking water into freezer, cleared tube and removed ice. Checked draining properly now."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Springfield, MA 01107
Roger R.
Job Details: 07/20/2023
Found two error codes one for stuck UI and the other for water hazard. Neither effect performance of washer. Checked bottom of unit and all looks good. Ran diagnostics and all functions working properly. Unable to find issue. Instructed about loading and detergent usage.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near East Longmeadow, MA 01028
Roger R.
Job Details: 07/20/2023
"Found wash pump leaking from bottom and unit not washing well. Quoted for parts and labor. Replaced pump and found fill valve not working. Quoted additional $69.99 for water valve. Replaced valve and checked all okay. Unit washing well. ; dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP , used 1 W11175771 (VALVE) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 07/20/2023
Tested and checked operation. Found compressor starts properly but condenser fan not running. Requesting P&A for fan motor.; rqstng P&A on 1 W10124096 (Condenser fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Clover, SC 29710
Mitch H.
Job Details: 07/20/2023
"Replaced ice box fan and control. Ran fan and ice maker tests in diagnostics. Now has proper airflow from fan, ice maker cycled and returned to home position correctly, fill valve operating properly. ; dspstn on spec-tagged invntry: 1 W10846539 FAN , used 1 WPW10675033 (Control) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/20/2023
"Confirmed purchase date and took picture of receipt. Found unit cooling and operating properly. Customer says that after she turned humidity control on unit began cooling. Entered diagnostics but found control would not respond to inputs. Also found freezer light switch not working correctly, has to be moved around to get light to work. Ordering control and switch.; ordrng 1 W11524469 (Control) and 1 W11396033 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/20/2023
"Disassembled, replaced wiring harness. Reassembled, tested, all functions operating properly. Ran calibration, completed correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Southampton, MA 01073
Mike K.
Job Details: 07/20/2023
"Unit not cooling in rf, Evap clogged with frost, put into defrost and compressor still running. Quote for control board, accepted. Replaced board and programmed, put into defrost and verified heating. Steamed clear frost build up.; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Southampton, MA 01073
Mike K.
Job Details: 07/20/2023
User interface not responding. Some buttons work other not functioning. Quoted for interface and denied. Collected for service call.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Westfield, MA 01085
Mike K.
Job Details: 07/20/2023
"Replaced transmission, clutch and washplate, ran spin cycle and running fine. Ran normal cycle through fill and into agitate fine, cancelled and drained fine.Installed folding door that I had taken down to access unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/20/2023
Installed all new parts. Cycled power off. Please allow 24hrs for ice production.
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Medfield, MA 02052
Angel R.
Job Details: 07/20/2023
"Checked unit for dust covering vent on back by fan motor, customer had already cleaned behind and around rear panel. Says unit has been better."
We serviced a
GE REFRIGERATOR
Model TBF-15S
Near Norfolk, MA 02056
Angel R.
Job Details: 07/20/2023
"Unit has no available parts. Cooling but not enough, cleaned up as much as possible."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Charlton, MA 01507
Amanda R.
Job Details: 07/20/2023
F1e2 f0e3 overload error reference number for cc 908767932 washer stating close lid when lid is closed lid lock bad replaced lid lock tested operation normal ; used 1 W11394572 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Southbridge, MA 01550
Chris B.
Job Details: 07/20/2023
Complaint that the unit is not cooling properly. Found evaporator frozen up. Ran diagnostic test. Heating Element is working properly and so does the thermistor. No error codes present. Evap fan is working properly and draining correctly. Defrosted all and unit running normal. Mentioned to the customer to keep an eye on the freezer side for the next few days.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Putnam, CT 06260
Chris B.
Job Details: 07/20/2023
"Complaint that the unit is making noises while spinning. Ran diagnostic test for agitation and spin found no noises from the basket nor gear case in the both slow and fast agitate nor on the slow and medium spin cycle but did make a 3 second screech sound in the high speed spin. Will order parts for a return visit. Will order belt and cam kit. ; rqstng P&A on 1 W11239857 (Belt) and 1 W10721967 (Splutch), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Putnam, CT 06260
Chris B.
Job Details: 07/20/2023
Complaint that the unit is not starting a wash cycle. Customer mentioned about power outage. Error code F0E5 off balance load. Did a hard reset and rand a full diagnostic cycle. Tested out great. Did a control panel diagnostic test out good. Unit working properly. Mentioned to the customer to run a medium load first and keep an eye on it.; ordrng 1 W11319991 (Control Panel)
We serviced a
KENMORE WASHER
Model 110.44936 203
Near Mooresville, NC 28117
Mark C.
Job Details: 07/20/2023
"Unit is filling with water hen in standby due to the inlet not closing all the way, due to a faulty solenoid Quoted 351.20.; ordrng 1 WP8181694 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Plainville, CT 06062
Ruben C.
Job Details: 07/20/2023
Checked unit found wires at left hinge broken cuasing no ice ordering left freezer door putting into p/a; rqstng P&A on 1 LW11037733 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Charlotte, NC 28215
Vincent O.
Job Details: 07/20/2023
Installed new control board. Unit still behaving the same way. Ordering additional parts to solve the issue. ; ordrng 1 W10832781 (Harness) and 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/20/2023
Washer making abnormal noise and not spinning or agitating. Found stuck rotor error code.basket not turning by hand. Found a plastic piece stuck between basket and tub. Removed and ran calibration then self test all checks ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/20/2023
"Washer not agitating. Found broken cam. Belt making squeaking noise. Replaced belt and actuator. Ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/20/2023
Installed new UI and tested all checks ok.
We serviced a
LG REFRIGERATOR
Model LFXS29626W/01
Near Westfield, MA 01085
Mike K.
Job Details: 07/20/2023
"Not cooling either section, compressor fans running, no frost pattern on Evap. Sealed system issue, gave rough estimate before looking up parts, not a repair he is interested in."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Norfolk, MA 02056
Angel R.
Job Details: 07/20/2023
"Installed heater, tested ok.;used1 DC97-14486A (Heater)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Franklin, MA 02038
Angel R.
Job Details: 07/20/2023
"GFI tripped, ran machine and tested ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Westfield, MA 01085
Mike K.
Job Details: 07/20/2023
"F1e2 error in history (motor control fault) only error in history. ran self test, in spin, basket turning very slowly, basket turns freely.Capacitor shows good at 49.5uf on meter. Replaced and tested and motor spinning properly, completed self test fine. Recalibrated and ran through self test twice.Ran manual test, low speed spin, high speed spin, gentle agitation and heavy agitation.. then back to low speed spin, each worked properly with no issues.Cs to monitor ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Wethersfield, CT 06109
Ruben C.
Job Details: 07/20/2023
Cancelled service cust did not have bill of sale
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Newington, CT 06111
Ruben C.
Job Details: 07/20/2023
Checked unit found getting f9 e7 in memory only this code tried running diagnostics ran normal got up to speed nothing in between tub possible overloading cleared code cust will try again has been intermitent
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Worcester, MA 01610
Amanda R.
Job Details: 07/20/2023
The white freezer door gasket filthy door gaskets are fine left ff section door gasket with customer made sure door gasket are pushed in
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Enfield, CT 06082
Gary V.
Job Details: 07/19/2023
"Inspected and found door hinge sleeves broken, replaced and cycled, tested fine. All discounts applied to cost of repair.; used 2 WP8268961 (PAD) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHW01
Near Bloomfield, CT 06002
Gary V.
Job Details: 07/19/2023
"Inspected and found unit shows 4 years old in entitlements. Inspected and found water valve, feed line and housing broken and cracked, manager here at store is declining estimate, going to submit estimate for our office.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Huntersville, NC 28078
Vincent O.
Job Details: 07/19/2023
Found RC not cooling. Found no airflow to refrigerator. Fan not operating. Customer says if unit is reset it begins cooling for a day or 2 before stopping again. Order and replace control and fan assembly. ; ordrng 1 W11663222 (Damper) and 1 W11455373 (Fan) and 1 W11455229 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near East Hartford, CT 06108
Chuck M.
Job Details: 07/19/2023
Customer complaint is that washer has error code F9e1 long drain. Confirmed error code and found impeller on pump broken. Replaced pump and tested. Washer is draining properly. No leaks found. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Thomaston, CT 06787
Martino S.
Job Details: 07/19/2023
"Check unit as per customer complaint unit making noise, check evaporator fan motor, condenser fan motor and compressor operation all working normal. Ran diagnostic test and ice maker and noise accrued verify by customer as the noise but unit not connected to water so turned off ice maker for now unit water is connected to unit. Unit checked working to specs."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Blacksburg, SC 29702
Mitch H.
Job Details: 07/19/2023
"Tested and found inlet valve humming but not letting water in. Replaced valve, tested, now operating properly.; used 1 W11165546 (Valve) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Windsor, CT 06095
Gary V.
Job Details: 07/19/2023
"Installed main acu and ui panel, cycled and tested fine."
We serviced a
LG WASHER
Model WM9000HVA
Near Belchertown, MA 01007
Roger R.
Job Details: 07/19/2023
"Found unit not responding. Checked power filter board and had power at input and output. Checked main for power in. Found no power outs. ; ordrng 1 EBR79584103 (Board, main)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/19/2023
"Tested unit and found fridge not Cooling properly found ice not freezing all the way, removed evap cover and found unit only frosting up two tops rungs and not frosting to the bottom of evaporator, checked compressor and found drawing .9 amps compressor faulty causing issue with cooling. Unit is covered under second threw 5th year parts and labor will order new compressor kit and coupler ; ordrng 1 W11480426 (Compressor kit) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Rock Hill, SC 29732
Mitch H.
Job Details: 07/19/2023
Found noise coming from evaporator fan. Checked and found no excessive frost buildup on evaporator. Motor is bad. Ordering motor and fan blade.; ordrng 1 W11661931 (Evaporator motor) and 1 WP67006337 (Fan blade)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/19/2023
"Checked over unit and found machine would stop making ice then start again also fan making noise wile running, ran diagnostics and cycled ice maker found when ice maker would dump it would catch and stop not allowing ice to fall out when twisting found ice maker gear faulty. Checked ice maker evaporator and found freezing up due to drain not draining water properly unit needs ice maker kit to fix issue with ice maker. Checked fan noise and found evap fan motor loose and hitting making noise adjusted fan blade and will order new, parts tentative p/a ; ordrng 1 5303918784 (Ice maker kit) and 1 243297609 (Ice maker) and 1 809069201 (Evap fan) and 1 5308000010 (Fan blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/19/2023
"Tested unit and found washer would not complete a wash cycle sometimes unit would go threw other times it would shut down bf spinning out, ran diagnostics and found no errors in unit ran a self test and found actuator making a grinding noise and not shifting. Checked actuator and found cam stuck not allowing unit to shift in a spin, replaced actuator due to stripped out removed cam and fix ran a wash cycle and unit is now completing and working to specs; used 1 W10913953 (Actuator) from stock"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Chicopee, MA 01013
Mike K.
Job Details: 07/19/2023
"Replaced drain pump. Unit had been moved into garage, so used bucket and outside faucet to put some water in unit and tested in spin cycle, drained fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Holden, MA 01520
Chris B.
Job Details: 07/19/2023
Complaint that the unit is not cooling properly in the fresh food section. Found drainage clogged. Quoted for minor repairs. Unclogged the refrigerator and both evap fan and damper working properly.; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS05
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/19/2023
"Tested and found if burner is set to a low flame when downdraft is turned on, burner will go out. Per service pointer W11105867, ordering motor restrictor plate.; ordrng 1 W11106057 (Restrictor plate)"
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Gastonia, NC 28052
Ryan S.
Job Details: 07/19/2023
"Customer complained unit not getting hot enough, found unit doesnt have proper voltage to unit. Only getting 120 across both l1 and l2. Informed customer to tell electrician or contractor to fix issue. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL OVEN
Model RBS245PDB12
Near Chicopee, MA 01013
Mike K.
Job Details: 07/19/2023
"Broil is heating while not on, shorted relay on control.Control is nla. Unrepairable"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Stanley, NC 28164
Mark C.
Job Details: 07/19/2023
Unit is not producing microwaves due to a faulty magnetron but is not storing errors due to a faulty control.; ordrng 1 W11598165 (Control) and 1 W11325784 (Cntrl) and 1 W11602306 (Inverter) and 1 W11233913 (Safety thirm) and 1 W11578959 (Mag)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Southington, CT 06489
Jimmy R.
Job Details: 07/19/2023
"Checked over machine and found unit not cooling everything warm, checked frost pattern and found ice building up only on left inlet of evaporator. Checked compressor and found running but not pumping any Freon unit backing off due to compressor failure, will order new compressor and evaporator to be safe ; ordrng 1 W10140971 (Compressor kit) and 1 W11507067 (Evaporator) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW1
Near Charlotte, NC 28269
Robert A.
Job Details: 07/19/2023
"I installed the ordered parts and tested the unit for the cx. The unit does not have the noise anymore but the door is still not closing fully. Th door switch has a lot of resistance to close. The left side seems to close fine, the right is still protruding outward not allowing the unit to start. I put some tape and cardboard to help it make contact to work until we return. Im ordering a new door switch to resolve the issue.; ordrng 1 W11551763 (Door switch), dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Washington, CT 06793
Martino S.
Job Details: 07/19/2023
"Check unit freezer working normal but fresh food evaporator all ice up, parts order tentative P/A.; ordrng 1 DA97-13757A (Evaporator cover assembly) and 1 DA47-00243K (Defrost bimetal) and 1 DA32-10104N (Temperature sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hampden, MA 01036
Roger R.
Job Details: 07/19/2023
"Unit needs new shift actuator, I did not have one one the truck and needed to order one. Was supposed to be scheduled for Thursday afternoon. ; ordrng 1 W10913953 (ACTUATOR), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Southington, CT 06489
Jimmy R.
Job Details: 07/19/2023
"Tested unit and found washer making noise wile in a spin an drain cycle, ran diagnostics and found error F9e2 water ring detected let unit run threw step 52 and found when machine went into a drain it would start to rattle and make noise, checked drain and found piece of metal had gotten into pump impeller making noise and sometimes blocking impeller and not draining causing water ring. Removed metal and ran machine thew a wash and spin all operations now working to specs"