We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
03/11/2025
Complaint F9E one error code. I found complaint true only error code and diagnostics fault history. I cleared code replaced drain pump. No further issues found with dishwasher at this moment.; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
03/11/2025
"Customer complained unit will not turn on and makes low grumbling noise. Unit was unplugged plugged unit in upon arrival. Drain pump started automatically. That was the noise customer heard. Unit is in drain mode and wont come out. Checked pressure hose, hose is connected properly with no obstructions or perforations. Ordering new control board due to faulty pressure system on control board. Informed customer office will call when part comes in. Part was special order so informed customer we are not sure how long it will take but office will call to schedule as soon as part comes in. ; ordrng 1 W11608056 (Control board)"
We serviced a
LG WASHER FRONT LO
Model WM3500CW/02
Near Agawam, Massachusetts 01001
Jorden
Job Details:
03/11/2025
"Arrived and found drain filter clogged, cleared and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFGB3
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
03/11/2025
"Arrived and found unit not draining, verified drain pump running but not creating any pressure, verified garbage disposal not plugged and tried to drain tube into sink but no water came out. Removed bottom kick plates and found unit drip leaking from multiple spots. During diagnosis customer asked and we informed that the unit has multiple problems and customer got upset and started talking about refusing to pay. Provided diagnosis and managed to get some payment but customer refused to pay full service fee or proceed any further."
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF24BB6200QLAA. 02
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
03/11/2025
"Found part came in in correct ,came just bail arm no ice maker .Needs to re order ice maker ; rqstng P&A on 1 DA97-22160A (Nugget ice maker), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Millis, Massachusetts 02054
Aimee Z.
Job Details:
03/11/2025
Found the condensor coils needed to be cleaned . Tested ice-maker did harvest and fill.No ice in bucket Checked harness good not broken Needs ice maker; rqstng P&A on 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW02
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
03/11/2025
Found the control not lighting and cant change temps . Voltage going to controlAlso the led light is out ; rqstng P&A on 1 W11594670 (Control) and 1 W11577968 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ02
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
03/11/2025
"Installed fans , damper, and cover Fans are both running fridge and freezer Advised 24 hour for fridge to get cold"
We serviced a
SAMSUNG GAS RANGE
Model NX58R5601SSAA
Near Charlton, Massachusetts 01507
Glenn
Job Details:
03/11/2025
I called customer he informed me that the range flames have seemed to improve since the outside temperatures have gotten warmer and (canceled the appointment).
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
03/11/2025
"Tested unit and found oven would not run the broil cycle, checked errors finding F6e1 over temp wile heating, tested voltage at terminal block and 240v present crossed, 120v on each leg. Ran broil and found no power to broil element from main cntrl unit will need new main cntrl replaced will order and return ; ordrng 1 W11707155 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR TO
Model WZF56R16DW04
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
03/11/2025
"Checked over unit and found alarm sounding for over temp in freezer, checked air flow and found no air moving in unit. Removed evap cover and found ice build up around fan causing it to not run and move air, melted ice and fan is now running and working to specs"
We serviced a
WHIRLPOOL DRYER FRONT LD
Model WHD560CHW2
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
03/11/2025
Ran dryer checking operations and found unit heating and running normally. Advised customer on using the speed heat setting this will dry better and not take so long using more heat to dry. Advised unit is a ventless dryer and is eco Friendly its not like a normal dryer at all it takes a lot longer no matter what. Advised drying is working to manufacture specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT134TFDW01
Near Worcester, Massachusetts 01602
Glenn
Job Details:
03/11/2025
Upon arrival the low side was still at about -18 and the high side had no pressure. Per tech line I isolated the high side by closing off the filter dryer tested with nitrogen from the low side through the cap tube no pressure out of cap tube then I reversed the pressure from high side to low side with new filter and nitrogen also restricted. Pulled a vacuum and charged the system. The high side has no pressure low side still in a vacuum SR 7740954170 customer will be contacted within 72 hours for resolution job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near New Braintree, Massachusetts 01531
Chris B.
Job Details:
03/11/2025
Correct phone number is 351-215-5651. Complaint that the dishwasher is not draining properly. F9E1 error code. Found clogged drain line. Customer will have someone clear it out. Unit working normal.
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
03/11/2025
Replaced all parts and unit running normal.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
03/11/2025
Complaint that the washer is not cycling properly. Found no error codes nor leaks. Did a hard reset. Ran diagnostic cycle three times and nor issues found. Mentioned to the customer to run a few loads and see how it performs. Verified all connections and adjusted the drain connector. All working normal.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/11/2025
Bezel for the left front burner has become detached from the cook top order part Bezel ; ordrng 1 W11117438 (Bezel)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
03/11/2025
"I replaced all previously ordered parts. I performed a DLMS calibration cycle. I tested operations of washing machine no further issues found unit is now agitating and spinning properly before it would not spin properly or agitate, but in One Direction only."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Charlotte, North Carolina 28213
Johnny
Job Details:
03/11/2025
"Loud squeaking noise, can not isolate which component is causing the abnormal noise, will need to replace all moving components to get rid of the issue. ; ordrng 1 W11449840 (Gearcase) and 1 W11283592 (Motor) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt) and 1 W11550891 (Agitator) and 1 W11513243 (Spin basket) and 1 W11551646 (Spanned nut)"
We serviced a
KITCHENAID WALL OVEN DBL
Model KOEC530PSS00
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/11/2025
"This is perspective call. Unit was performing as designed. Cx was comparing unit to a previous in a different home she lived in, even in Cx provided video she admits she hears nothing. Normal operation sounds. Unit working as designed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW2
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/11/2025
"User interface not responsive. Ordering necessary parts for repair,; ordrng 1 W11478526 (User interface) and 1 W11687817 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
03/11/2025
Complaint unit is making a lot of noise. Found on arrival that tub bearing has gone bad along with a lot of other things. Unit is 20 years old and almost all parts need to be replaced and most arent available. I put parts in for authorization anyways.; ordrng 1 8181913 (Counterweight) and 1 8181914 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
03/11/2025
Complaint lights are out in fridge and freezer. Replaced both lights compartments. Unit was lit as designed after doing so.No other issues found.
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
03/11/2025
Complaint unit not responding. Could not properly diagnose unit due to stacks of laundry all around unit.Managed to check power and voltage was present. Found that vent is collapsed completely and way too long. Customer said they would get vent fixed and make unit more accessible and call back.
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS03
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
03/11/2025
Complaint unit is throwing error code for magnetron and touch panel is intermittently working. Ordering mag ui and inverter for repair. Will need two slots of time for repair.; ordrng 1 W11325604 (Inverter) and 1 W11346197 (Magnetron) and 1 W11297728 (Ui)
We serviced a
WHIRLPOOL M/W OTR
Model GMC305PDB6
Near Charlotte, North Carolina 28262
Clinton
Job Details:
03/11/2025
Part was delivered wrong again Custer at this point is fine with one spring in unit. I re assembled the trim pieces on the oven and mounted to wall
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Charlotte, North Carolina 28214
Clinton
Job Details:
03/11/2025
Installed light bulb light now works
We serviced a
MAYTAG WASHER TL
Model MVWC555DW1
Near Charlotte, North Carolina 28214
Clinton
Job Details:
03/11/2025
The outter tub and inner basket were both damaged. I will need them both for repair properly. As temporary fix I put washer between then the cam gear and and Gearcase shaft it works as of right now but its now fixed properly. W11219115W10752719; ordrng 1 W10752719 (Tub) and 1 W11219115 (Inner basket)
We serviced a
MAYTAG M/W OTR
Model MMV6190FZ3
Near Charlotte, North Carolina 28214
Clinton
Job Details:
03/11/2025
Replaced mag tube on microwave unit is now working properly no issues. Heating properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, North Carolina 28214
Clinton
Job Details:
03/11/2025
Unit had roaches all over it can not service unit. I the back on the top
We serviced a
GE REFRIGERATOR FDB
Model GFE29HSDDSS
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
03/11/2025
Paddle at door for water and ice not working run dianostics and ice wont stop until open door.Traver said to replace the Pcb top door because water and ice work through dianostics.Said to replace PcbCust going decide with in week if want to go through with repair
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FBS02
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
03/11/2025
"Customer complained ref not cooling but freezes. Confirmed complaint. Ran ref fan test , could not hear fan. Checked and found evap frozen over in ref section. Ran RC ran test and checked output at board. Board only sending 2v dc(should have 12.7v dc) . Ran RC defrost heater, heater getting proper voltage and could heat heater cracking Ice. Unit needs new control board and RC panel w fan. Quoted 1056$ for repair. Collected via card. Scheduled return call for 3-18-25 am. ; ordrng 1 W11533213 (Control board kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
03/11/2025
"Returned to install control board. Installed part, ran quick wash. Unit filled and started washing. Verified proper operation."
We serviced a
AMANA RANGE
Model WFE320M0JS3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/11/2025
Installed front and rear right burners and associated infinite switches.verified both burners cycling properly. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/11/2025
"Checked and found screw had come out of right side of handle. Removed oven door, removed glass, found screw inside door. Reinstalled handle and secured screw. Reinstalled door, handle secure and door operating properly. Collected for repair on cc"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/11/2025
Confirmed light out. Removed and replaced LED module. All lights now working properly.
We serviced a
JENN-AIR WALL OVEN DBL
Model JJW2830IL01
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/11/2025
"Pulled oven partially from wall. Removed and replaced ACU and console. Reassembled, turned breaker back on. Tested both upper and lower ovens, all tested good and operating properly."
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, North Carolina 28209
Mitch H.
Job Details:
03/11/2025
"Using bubble solution, checked all gas lines and connections. Checked all valves and orifices. No bubbles or signs of leaks on any components. Called tech line spoke to Derek SR# 7741121234 advised him of findings. He transferred me to safety department, relayed same information to them Sr774014138. Advised customer that I found no leaks on any components."
We serviced a
MAYTAG WASHER TL
Model MVWX655DW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
03/11/2025
"Disassembled washer. Removed and replaced basket, suspension rods and wash plate. Reassembled, ran control calibration and tested washer. All operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near York, South Carolina 29745
Mitch H.
Job Details:
03/11/2025
"Removed broken door. Replaced outer door, and handle. Reassembled and reinstalled. Tested, door operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
03/11/2025
Model and serial dont match but truly the issues it just installed wrong. It leaning forward far. Unit is located in a construction office
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8120HC0
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
03/11/2025
Complaint washing machine will not power on. I found lid latch was broken. I found control board would not power on but has 124.3 V going to it I found after replacing main control board and lid latch. All functions and operations are working properly. I performed a DLMS calibration cycle upon departure and a quick wash regular cycle upon departure.; used 1 W11700916 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOED3030LS01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/11/2025
"Returned to install new UI , control, door locks. And temp sensor. Ran bake 350? on both ovens .unit preheated properly. Verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/11/2025
"Customer complained something in his filter area, preventing from taking filter in and out easily. Confirm filter housing damaged replace filter housing verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ04
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
03/11/2025
Upon arrival found ice in icemaker. Installed valve and ui. Ran harvest and unit dispensed ice into ice bin. Ran ref icemaker fill test and unit filled with water. Ran test 15 ice level and got 02 bin not full. Ui should solve issue due to ui having icemaker thermistor data on it. Verified unit working as designed.
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOES5030LZ01
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/11/2025
Sr7740927595Cx complaint about the newness smell. Could not find any functional failures with unit. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Charlotte, North Carolina 28277
Brandon
Job Details:
03/11/2025
Complaint unit is shaking excessively. Tested unit in arrival and noticed that tub was hanging lower than normal. Also unit has some age to it so i believe the suspension is bad. Ordering for repair.; ordrng 1 W10780048 (Suspension)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFN502ESS05
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
03/11/2025
Unit is under 1yr wp warranty per service bench. Rail sticking on icemaker drawer. Replaced rails and operating fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ00
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/11/2025
Installed new part. Tested unit. Noise was still present. Upon further investigation I discovered cx did not have water filter pushed in completely. I pressed water filter in fully and noise was no longer present. Unit working as designed.; schdld next appmnt for 3/14 FRI AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Charlotte, North Carolina 28277
Brandon
Job Details:
03/11/2025
Complaint top rack in unit is not getting clean. Found on arrival that units rope spray arm is clogged full of food and plastic. Tested pump and it works as designed. Ordering spray arm for repair.; ordrng 1 WPW10498900 (Spray arm)
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS20
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
03/11/2025
I replaced all previously ordered parts. I tested operations. Microwave is heating fine. Oven is heating fine. Unit is not blowing breaker. Never has per customer. No further issues found.
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430WP00
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
03/11/2025
I replaced all previously ordered parts tested operation of microwave and oven. Everything is heating perfectly fine no additional issues seen or heard as of right now
We serviced a
JENNAIR RANGE
Model JDS9860AAP
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
03/11/2025
Replaced all previously ordered parts tested operations no further issues found today. Oven is heating fine both normal bake and convection. Bake.
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
03/11/2025
Complaint drain pump wont stop running can start a cycle and the drain pump will run through throughout the entire cycle. Unit will never fill up with water properly valves. Will turn on everything will work like its supposed to but the drain pump wont shut off. I found error code F2e3 f3e1 f1e1 I found unit will need a new control board to fix office to call customer when parts come in part is on backorder special order.; ordrng 1 W11657965 (Main control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Charlotte, North Carolina 28278
Caleb
Job Details:
03/11/2025
"Inspected all racks and spray arms, can not find anything wrong with unit, Upper rack is a little stiff moving in and out but functional. No issues with racks or spray arms."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Caleb
Job Details:
03/11/2025
Unit stuck in possible logic loop. Plugged in unit and it started draining and constantly draining. Pressed the cancel start button for 3-5 seconds and unit stopped draining. Ran automatic test cycle and found no errors at this time. If call back order 1 control for a possible pressure switch error. W11607637
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Fort Mill, South Carolina 29715
Caleb
Job Details:
03/11/2025
"Tested by heating a cup of water, it was warm, Cycled power and tested and did not heat, replaced mag, tested unit again and unit heats fine now"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Charlotte, North Carolina 28226
Caleb
Job Details:
03/11/2025
"Previous work has been done, unit has a pressure switch failure on control. Last technician damaged drain pump and lower harness. Control on back order.; ordrng 1 W11608056 (Control) and 1 W11665968 (Harness) and 1 W10919003 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRS571CIHZ05
Near Charlotte, North Carolina 28210
Caleb
Job Details:
03/11/2025
Replaced evap fan motor and fan blade. Unit tests fine at this time.
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, North Carolina 28209
Caleb
Job Details:
03/11/2025
Unit will heat and progress time on a timed dry. On eco boost unit will not progress time and will state cycle has ended after only 3 minutes of use. And on a regular cycle without eco boost it will run for 1 minute. No error codes present at this time. Unit needs new control and ui for no errors and thermistors. Tested with a full load of just washed clothes. Customer can run unit on timed dry with no issues. Advised maintenance that dryer will need to be accessible for repairs.; ordrng 1 W11378949 (Ui) and 1 W11565024 (Control) and 1 WPW10298258 (Thermistor moisture) and 1 WP8577274 (Thermistor exhaust) and 1 WP8557403 (Inlet thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Plainville, Connecticut 06062
Andre
Job Details:
03/11/2025
"Ck unit and remove old crack fill tube and install new fill tube ran ice maker cycle an no water coming to fill check dispenser and found no water, found that customer had water shut off. Customer turn water back on and I jump T&H and unit is now operating to manufacturers specs"
We serviced a
WHIRLPOOL WASHER TL
Model MVW4505MW2
Near Plainville, Connecticut 06062
Andre
Job Details:
03/11/2025
Ck unit upon arrival and found when customer start unit customer is holding on the start button longer than normal and once unit would lock and unlock during the start up customer would open door. Turn off control and show customer how to properly start unit and not to interfere after unit lock customer now understand operation
We serviced a
WHIRLPOOL WASHER FL
Model WFW5620HW0
Near Bristol, Connecticut 06010
Andre
Job Details:
03/11/2025
Ck unit upon arrival and ran multiple test on unit and found no water going to softener dispenser also softener remaining in dispenser also order service pointer W11504923 for newly design softener housing and order dispenser valve ; ordrng 1 W11688995 (Double valve) and 1 W11524105 (Dispensers)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
03/11/2025
Found blown thermal cut off. Replaced cut off kit with cut off in the thermostat. ran unit to verify heater cycling on and off verified proper operation.; used 1 279816 (THERMAL KIT) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
03/11/2025
"Error repeated after last visit. Unplugged on arrival, saying motor was running, drain did not come on when plugged in. Error history: F8e1, F3e1,F1e1. Cleared. Pressure tube is fine and ran diagnostic cycle.. at end it went into manual drain. Water valves not leaking into unit.Quoted for control/labor. Saved estimate. Cs did pay service call on previous visit, nothing collected today and informed cs that estimate is good for 7 days"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
03/11/2025
Unit had a bad control replaced control unit works properly after repair
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ19
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
03/11/2025
Install new freezer door and tested fine.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Longmeadow, Massachusetts 01106
Jorden
Job Details:
03/11/2025
"Arrived and installed new agitator and hub, calibrated, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Springfield, Massachusetts 01128
Jorden
Job Details:
03/11/2025
"Arrived and found tub hinge support pins worn down a lot and dispenser gasket not seated properly. Contacted tech support and verified its not supposed to be worn this much. Ordering dispenser, new tub & 2nd time slot to rebuild unit on new tub. SR #7741117901; ordrng 1 W10713320 (tub-dishwr) and 1 123789 (2nd time slot) and 1 W10861000 (detergent dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEYM00
Near Springfield, Massachusetts 01108
Jorden
Job Details:
03/11/2025
"Arrived and installed new compressor kit and leaked checked with nitrogen, found no leakage, heard no leak sound and pressure gauge didnt move after 20min of sitting on 215psi. Charged and observed temps beginning to drop. Allow 48h for temps to stabilize before refilling unit with food. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
03/11/2025
"Complaint that the washer would not finish a wash cycle. Found error codes F0E3, F0E9. Found washer very unbalanced and loose connection on the drain pump line. Found loose screw on the wash plate. Adjusted screw and ran three diagnostic and a quick cycle and all working properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Wales, Massachusetts 01081
Chris B.
Job Details:
03/11/2025
Replaced control board and washer running normal cycle. Water valves working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bristol, Connecticut 06010
Andre
Job Details:
03/11/2025
Ck unit upon arrival and install main control board and calibrate and ran run unit and unit now operating to manufacturers specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Plymouth, Connecticut 06782
Andre
Job Details:
03/11/2025
Check unit and found sump assembly running and washing use clear door and found center rack loosing water on back wall order manifold for replacement office ; ordrng 1 W11613489 (Manifold)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/11/2025
Tested found faulty lid lock installed part tested all ok calibrated washer and ran cycle diagnostics ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
GE DISHWASHER
Model GDT580SMF7ES
Near Longmeadow, Massachusetts 01106
Jorden
Job Details:
03/11/2025
"Arrived and found heater circuit fuse not receiving any power from board, J703 not sending out any voltage. Unit needs new control board. Customer is undecided."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ludlow, Massachusetts 01056
Jorden
Job Details:
03/11/2025
"Arrived and contacted tech support, we verified thermostat, high limit, and heater are all in good condition, no grounded wires and nothing sticking. Good venting inside and outside of unit with good air flow. Advised customer to not overload unit which could caused restricted airflow and build up to much heat in the unit. SR # listed below. SR# 7741122046; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX68T52UC/02
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
03/11/2025
"Unit running and u/i not responding, breaker off on arrival. Has been getting e15 error which indicates water in bottom tray. Pulled unit out and verified, there is a droplet of water on water valve. Vacuumed out water and ran unit multiple times through fill and drain, no active leak found. Quoted for valve/labor as droplet indicating valve has been leaking., accepted, collected in full. Office to contact cs when parts come in to schedule return ; ordrng 1 10023852 (Inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/11/2025
"Customer cancelled appointment on the phone he said that since the weather has turned warmer, the orange flames have been greatly reduced"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Millbury, Massachusetts 01527
Glenn
Job Details:
03/11/2025
Customer instruction drain plug in the disposal needs to be removed which is causing no drain
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Webster, Massachusetts 01570
Glenn
Job Details:
03/11/2025
Customer call the work order in on 3/5/25 the fridge was still in warranty at the time. 'Aqwwqw
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Northbridge, Massachusetts 01588
Glenn
Job Details:
03/11/2025
"Found broken harness and lid switch locking and unlocking constantly replaced parts tested all ok ; dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
AMANA RANGE
Model AER5845RAS
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
03/11/2025
"Unit has not been getting over 200j bake, burners working fine. Found burnt out heating element. Quoted for element/labor. Accepted. Collected in full via cc. Office to contact cs when parts come in to schedule return ; ordrng 1 WPW10276482 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Sutton, Massachusetts 01590
Glenn
Job Details:
03/11/2025
Ice maker now activates the valve himself but no water to the ice maker. I checked he fill tube its not frozen. The fresh food ice maker is working and so is the water. Order part valve ; ordrng 1 W11482025 (valve) and 1 W11399627 (Triple valve)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, South Carolina 29720
Brandon
Job Details:
03/11/2025
Complaint unit is not powering on. Found on arrival that the only thing that would come on when unit is plugged in is the ui on the door. No lights no compressor. Also water was dripping from water valve when I pulled fridge out. Tightened valve. Didnt seem to leak after tightening but ordering just in case. Ordering inverter and control for repair. Please let customer know when we can return.; ordrng 1 W11578028 (Invereter) and 1 WPW10675033 (Control) and 1 W11482025 (Valve)
We serviced a
FRIGIDAIRE WASHER
Model n/a
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
03/11/2025
"Arrived found washer not spinning gearcase locked and pump failed too I given estimate ,decided by customer the repair."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Douglas, Massachusetts 01516
Lee
Job Details:
03/11/2025
"Customer states unit does not work properlyConfirmed issue, found drain pump float switch covered in lint and causing it to get hung up, also condenser badly caked with lint, removed all lint, fixed float switch, tested okay."
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, North Carolina 28269
Johnny
Job Details:
03/11/2025
"Observed loose wall socket, however I could not reproduce issue during visit, unit working as designed."
We serviced a
GE DISHWASHER
Model GLDT696TSS00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
03/11/2025
"Inspected and found door latch stuck in closed position and jammed, part shows nla."
We serviced a
LG REFRIGERATOR FDB
Model LMXS30776S/04
Near Suffield, Connecticut 06078
Gary V.
Job Details:
03/11/2025
"Inspected and found compressor no longer pumping properly and overheating, and evap fan motor not turning, quoted for repair and they will call if wants to proceed."
We serviced a
BOSCH DISHWASHER
Model SPE53B52UC07
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
03/11/2025
"Previously had e61 error and we just replaced drain pump, hour into first cycle it is getting an e31, heat pump error. When a reset drain pump running then gives e31 with water symbol flashing.Found lower unit full of water and drain pump had come off slightly. Took off and repositioned/reinserted drain pump. Ran several cycles and no leaking found. No additional repair cost."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Charlotte, North Carolina 28226
Caleb
Job Details:
03/11/2025
"Confirmed error with customer. When starting any cycle it would not start. Entered diagnostics and received no error codes,ran a full automatic test cycle and calibration via control diagnostics. After running diagnostics unit would start and run on every cycle. Control stuck on a possible logic loop. If call back order 1 control W11513246."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ01
Near Agawam, Massachusetts 01030
Gary V.
Job Details:
03/11/2025
"Cycled thru diagnostics and found ice box fan not blowing and open thermistor in ice maker, will submit estimate and call for return date.; rqstng P&A on 1 W10846539 (Ice box fan) and 1 W11658802 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFF300ESS01
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
03/11/2025
"Found the freezer recovered and fridge .Check frost has one , cleaned coils filled dog hair.Found bulliton for in service mattersInsufficient Cooling replace thirster.Sent cust estimate"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
03/11/2025
Replaced all parts and unit running normal.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW2
Near Cornelius, North Carolina 28031
Johnny
Job Details:
03/08/2025
Non functional failures. Unit working as designed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near York, South Carolina 29745
Mitch H.
Job Details:
03/08/2025
Removed and replaced main control. Reassembled. Ran control calibration and tested washer. Completed calibration and operating properly.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near York, South Carolina 29745
Mitch H.
Job Details:
03/08/2025
"Removed and replaced control. Reassembled. Ran control calibration, still would not complete calibration. Gave F7E1 tachometer error. Removed and replaced shifter. Entered diagnostics, cleared error code. Attempted to run calibration again, still wouldnt complete. Ran automatic test cycle, completed properly. Exited diagnostics, started quick wash cycle. Filled, agitated for approximately 30 seconds the went to rinse. Reordering control. Also ordering HMI and harness. Advised customer that office will call to schedule when parts arrive ; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11675701 (HMI), used 1 W10913953 (Actuator) from stock"
We serviced a
JENNAIR ICE MACHINE
Model JUIFN15HX01
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/08/2025
Checked and found that water reservoir is loose and that back wall where attachment screw goes is stripped and oversized. Screw will not tighten and hold reservoir. Customer says that Advanced Appliance was out before on this issue and attempted to repair. Said they talked to JennAir and they had no recommendation. Will need to talk to tech line about this but they are not available on Saturday.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/08/2025
"Checked and found that dryer does power on. Customer says that it is intermittent and that sometimes dryer comes on by itself. Tested and ran diagnostics. No error codes but, very little information in diagnostics. Checked connections at control, all good. Needs control and HMI. Checked and found parts are discontinued and no longer available. No repair possible. Advised customer of findings. She will contact warranty company."