We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Belchertown, MA 01007
Chris B.
Job Details:
07/31/2024
Complaint that the washer is not turning on. Found 120v to the control board but not responding. Found bad control board. Quoted parts and labor. Customer declined the repair. Collected trip fee.; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chicopee, MA 01020
Mike K.
Job Details:
07/31/2024
"Unit is under 1yr wp warranty per service bench. Concerns with door closing and distance between doors. Was able to raise front legs to help with closing, freezer door was as far as it could go so gap cannot be changed, but not rubbing."
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near Wilbraham, MA 01095
Chris B.
Job Details:
07/31/2024
Complaint that the handles was loose and at the bottom is not holding. Found screws loose on all handles. Adjusted all screws and unit working properly.
We serviced a
LG WASHER
Model WM8100HVA
Near Springfield, MA 01107
Chris B.
Job Details:
07/31/2024
Complaint that the washer isnt powering up. Found voltage getting to the power supply but not powering up control. 2ill order parts for approval. ; rqstng P&A on 1 EBR79853404 (Control Touch Panel) and 1 EBR79950229 (Control Board)
We serviced a
HOTPOINT DRYER
Model HTDX100EM6WW
Near Denver, NC 28037
Ryan S.
Job Details:
07/31/2024
Customer c complained of thumping noise. While taking unit apart found Penny was stuck in front bearing. damaging bottom fell top bearing and sliders back bearing looks good belt looks good. Pulley looks good. Quoted 398$ for repair. Customer denied repair. Inform customer. She has one week to call for repair and trip fee will come out of. Collected trip fee via check
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Springfield, MA 01109
Mike K.
Job Details:
07/31/2024
"Unit is under 1yr wp warranty per service bench. Complaint of soap left at end of cycle, dispenser door not opening. Ran cycle and verified wash motor running. Replaced dispenser and ran diagnostic test cycle, door opened fine, ran test twice more times and door opened each time fine, ran tests with outer door off, no leaking found.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER and 1 W11460946 MOTOR/SUMP"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Stafford, CT 06076
Gary V.
Job Details:
07/31/2024
"Installed all parts listed and ran cycle, tested fine.; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/31/2024
Customers complaint is washer making abnormal scraping noise. Ran automatic test and found worn belt slipping on pulley ; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/31/2024
Customers complaint is water leaking from dispenser. Customer changed filter and when resetting filter light the cooling was shut off and ice melted. They turned the cooling back on and now water not dripping or leaking all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/31/2024
Control panel not responding keeps getting stuck on rapid wash and will not respond to button presses. Needs new control panel. ; rqstng P&A on 1 W11135391 (Control panel)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/31/2024
"Washer not spinning out. Found d broken black wire at actuator and cam stuck. Needs new harness, cam, belt, and actuator. ; ordrng 1 W11376227 (Harness) and 1 W11212745 (Actuator) and 1 W10721967 (Cam) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cromwell, CT 06416
Jeremy B.
Job Details:
07/31/2024
Washer not spinning out. Ran diagnostics found F8E1(long/no fill) found screen on cold water valve clogged and supply line clogged. Cleaned and tested all checks ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
07/31/2024
"Removed and replaced drain pump, lid latch and main control. Reassembled, plugged washer in, still will not power up. No response from UI. Ordering UI. Checked part availability and scheduled return for 8/6 PM.; ordrng 1 W11478526 (User interface), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP and 1 W11700916 DOOR LOCK"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Ellington, CT 06029
Gary V.
Job Details:
07/31/2024
"Installed wash pump and control, cycled and tested fine. Unit now washing properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Simsbury, CT 06092
Ruben C.
Job Details:
07/31/2024
Checked unit ran diagnostics only code in memory was for lid not being opened between cycles spinning normally and draining normal have informed cust the higher the drain hose is the more water will stay in hose drain pump can not push out all water the higher it gets
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ10
Near West Hartford, CT 06110
Ruben C.
Job Details:
07/31/2024
Checked unit informed normal function of bottom drawers sliding in and out also freezer knob is normal instruct is fullfilled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near West Hartford, CT 06117
Ruben C.
Job Details:
07/31/2024
Checked unit found ice buildup on right side of evap no frost on coils temp in freezer was 27 degress ice cream was soft ordering comp sealed system 2 times; ordrng 1 W11109499 (Filter) and 1 W11504445 (Coupling) and 1 W11504447 (Coupling) and 1 W11580057 (Comp) and 1 W11574641 (Coupling) and 2 W11506619 (Process tube)s
We serviced a
GE DRYER
Model GTDX180GD0WW
Near Norton, MA 02766
Aimee Z.
Job Details:
07/31/2024
Need to reinstall gas line .; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mansfield, MA 02048
Aimee Z.
Job Details:
07/31/2024
F6e4. FloatF3e4. Check valveF7e1. No heat heat working Needs new wash pumpCust going speak wife about cost repair more than they wanted to spend.Will call buy Friday if want repair
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF520PSJ0SS
Near Plainville, MA 02762
Aimee Z.
Job Details:
07/31/2024
"Found 120 to dishwasher block, no lights doorTested the main control 120 to dont have anything to ui.Ordering control with ui pars with latch in case need ; rqstng P&A on 1 WD12X10449 (Light pad) and 1 WD21X21916 (Control) and 1 WD21X22235 (Ui) and 1 WD21X10490 (Latch), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KUDCO3IVBS2
Near Attleboro, MA 02703
Aimee Z.
Job Details:
07/31/2024
Installed new chopper and tested wash pumpWash pump little noisy is spraying fine .Hearing the choppy spinning
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/31/2024
"Arrived and found temp settings at 0 and 38, and same temps in both compartments, water frozen on top shelf next to air damper, and advised to not put anything in front of air damper for the 3rd time. Installed new main control and ff thermistor, please allow 24 -48 hours for temps to regulate."
We serviced a
WHIRLPOOL WASHER
Model WTW50000DW1
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/31/2024
Washer making noise when agitating. Found loose wash plate. Was able to tighten and run calibration then self test all checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/31/2024
Complaint upright freezer is not cooling at all has not cool since it was plugged in day one. I found compressor is locked up. Unit needs new compressor to repair. Compressor humming and clicks. Compressor is 257?F unplugged freezer still has cardboard and packaging inside ; ordrng 1 W11547313 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/31/2024
Complaint refrigerator not making ice. I found waterline fill tube was completely frozen over. I found air vents in the back of the fridge. Fresh food section were completely blocked causing air to diffuse up into ceiling freezing waterlines. I defrosted waterlines tested operations of icemaker icemaker had E5 error code. After defrosting waterline I cycled icemaker and water. Water is now filling into icemaker properly customer to allow 48 to 72 hours for ice production to occur.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Monroe, NC 28112
Jonathan J.
Job Details:
07/31/2024
Replaced evaporator fan motor assembly tested operations fan motors now working unit is producing a full frost pattern going all the way down on evaporator. Customer to allow 24 hours for proper cooling to take place. Further Time.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/08
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/31/2024
"Inspected and found compressor overheating and shutting down on overload, quoted and she will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/31/2024
"Complaint water is chugging as it is dispensing chugging walker randomly in the middle of the cycle. I suspect one of three issues high water pressure. Customer did state that she had a plumber out here that raised their water pressure up significantly for the irrigation system. Water filter, housing or water, inlet valve assembly solenoid dropping out. Customer declined repair is going to have water pressure checked and if issue persists after will call us back for repair."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW2
Near Farmington, CT 06032
Ruben C.
Job Details:
07/31/2024
Checked unit cust needs bellows is torn uinit is stacked cust needs to have dryer removed by Monday afternoon to finish repair gave 20 dollars on labor from 279 to 259 she is paid for left bellows with cust; used 1 W11314648 (BELLOW) from stock
We serviced a
KITCHENAID DISHWAHER
Model KDTM604KPS2
Near Bristol, CT 06010
Ruben C.
Job Details:
07/31/2024
Checked unit found only certain buttons on control working has not worked since installed ordering panel console and control; ordrng 1 W11622495 (Console) and 1 W11629912 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bristol, CT 06010
Ruben C.
Job Details:
07/31/2024
Checked unit found was reservoir tube was not in proper place cust said its been on the second shelf since he had unit installed tube was intermitently freezing moved tubing to bottom section of refrigerator unit is making ice and dispensing water
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4 01
Near Springfield, MA 01109
Mike K.
Job Details:
07/31/2024
"Says unit has been shaking/banging a lot. Ran quick wash and went through sensing and into agitate fine. Cancelled and did rinse and spin which operated fine. No bad bearing noise, suspension test ok, water levels good.. no back fill from drain. Ran spin only cycle after starting rinse cycle, so started spin with 1/3 filled basket, no issue. Once drained went into spin fine. Everything running fine. Lower assembly inspection looks good. Unit is a little unleveled, but rear legs do not adjust so only able to correct slightly.No problem found at this time."
We serviced a
SAMSUNG DISHWASHER
Model DW80R506OUS/AA00
Near Southington, CT 06489
Jimmy R.
Job Details:
07/30/2024
"Ran dishwasher with sides open and found after a few min unit would start dripping water from front of sump gasket, inspected sump and found gasket and front door gasket needing to be replaced due to not sealing anymore.will order new sump and gasket parts tentative p/a will also need extra time on this one plz ; ordrng 1 DD82-01353A (Sump&motor) and 1 DD62-00043A (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED5600VQ0
Near Westfield, MA 01085
Mike K.
Job Details:
07/30/2024
"Cs says it felt really hot in load and then it stopped working, would not start again. They cleaned vent but said it was not bad, heating element not shorted and read at 10 Ohms, thermal fuse was blown. Replaced and unit running. Testing opening and closing door and it stopped again, this time it was the door switch. Quoted for both/ labor and approved, replaced door switch and l testing fine on timed dry; used 1 WP3392519 (THERMAL FUSE), and 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details:
07/30/2024
Complaint not cooling properly I found evaporator frozen over will need defrost heater and associated parts pertaining to defrost issue. Office to call customer when parts come in. ; ordrng 1 W11566851 (Control) and 1 W11559968 (Evap motor) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)
We serviced a
AMANA REFRIGERATOR
Model AFI2538AES
Near Westfield, MA 01085
Mike K.
Job Details:
07/30/2024
"Evap is frosted over and fan hitting frost. Door gasket are torn left and right side, freezer looks to be sealing fine. Quoted for both gaskets/labor. Collected for service call only"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/30/2024
Dryer not powering on. Found good supply power and power to control. Needs new panel and control. ; rqstng P&A on 1 W11413567 (Panel) and 1 W11618917 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/30/2024
Installed new fan and tested all checks ok. Please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/30/2024
Installed new parts and tested all checks ok.
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8300SW0
Near Longmeadow, MA 01106
Gary V.
Job Details:
07/30/2024
"Inspected and found gas valve not opening and igniter worn out, quoted and he will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Manchester, CT 06040
Amanda R.
Job Details:
07/30/2024
Complaint frost building up on ceiling of freezer and door area doors sealing normally need to silicone around perimeter of door ; ordrng 1 WP482338 (Silicone)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near York, SC 29745
Mitch H.
Job Details:
07/30/2024
"Found washer unplugged on arrival. Plugged back in, drain pump immediately came on. Was able to cancel. Entered diagnostics, no stored error codes. Ran diagnostics cycle, completed properly. Exited diagnostics. Attempted to run quick wash cycle, would not start. Ordering control. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Mitch H.
Job Details:
07/30/2024
"Pulled oven from wall, disassembled. Removed and replaced interlock. Reassembled, tested, heating and operating properly. Reinstalled in wall, retested, operating normally."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Charlotte, NC 28278
Mitch H.
Job Details:
07/30/2024
"Disassembled, removed and replaced FF thermistor and freezer LED module. Reassembled, turned breaker back on. Tested, thermistor reading correctly and light now working."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
07/30/2024
Returned to install new control and power chord . Installed parts . Ran service mode and component activation. All functions working . Verified proper operation of the unit.
We serviced a
WHIRLOOL RANGE
Model WFE505W0HB2
Near Gastonia, NC 28052
Ryan S.
Job Details:
07/30/2024
"Customer complain, light not working in oven could not get glass on off to check light upon arrival could not get glass off tried several tools and several different ways but assembly will not come apart, ordering light assembly and lightbulb customer scheduled return for8-6-24 pm ; ordrng 1 W11594027 (Light assembly) and 1 WPW10571723 (Light)"
We serviced a
KITCHENAID DISHWAHER
Model KUDE48FXSS5
Near Mount Holly, NC 28120
Ryan S.
Job Details:
07/30/2024
Customer complained of leak from dishwasher ran unit inspected dishwasher. Found drip leak from boot on motor quote job to repair customer wanted repair replace. Replaced checked for leaks collected total vehicle card.; dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near East Hartford, CT 06108
Jeremy B.
Job Details:
07/30/2024
Dishwasher not starting. UI has partial display. Panel peeling. Needs new UI and panel. ; ordrng 1 W11660284 (Console) and 1 W11632709 (UI)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Manchester, CT 06040
Jeremy B.
Job Details:
07/30/2024
Installed new hub and agitator. Leveled washer and ran calibration then self test and then drain and spin. All checks ok. ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Thompson, CT 06262
Amanda R.
Job Details:
07/30/2024
"E5 error code for ice maker replaced ice maker complaint not freezing well loosing milk evaporator fan running and all thermistors check ok in diagnostic needs new control ; rqstng P&A on 1 W11224256 (Control), used 1 W11658802 (ICE MAKER) from stock, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near East Longmeadow, MA 01028
Gary V.
Job Details:
07/30/2024
"Installed timer and thermostat and cycled, unit cycling properly.; dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT and 1 WPW10185982 TIMER"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hampden, MA 01036
Gary V.
Job Details:
07/30/2024
"Inspected and found motor seized and suspension rods worn out, motor under warranty and will order parts and return.; ordrng 1 W11130362 (Suspension kit) and 1 W11283592 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westfield, MA 01085
Mike K.
Job Details:
07/30/2024
"Toe plate had come off, had replaced toe plate mounts last visit, one was lost and other out. Resumed using one original mount and screwed in other side, being more secure.Dispenser is broke, was able to be reset previously, does not close now. Truck stock dispenser was defective Ordering dispenser.replaced ; ordrng 1 W10861000 (Dispenser), used 1 W10861000 (Dispenser) from stock"
We serviced a
LG REFRIGERATOR
Model LFC24770ST/04
Near Wilbraham, MA 01095
Gary V.
Job Details:
07/30/2024
"Inspected and found compressor overheating and drawing over 6 amps, unit needs sealed system repair, quoted and she will call."
We serviced a
LG WASHER
Model WKE100HVA
Near Ware, MA 01082
Gary V.
Job Details:
07/30/2024
Arrived and found door gasket torn and unit is stacked and needs 2 techs to unstack for repair. Will submit for second tech.; saved tckt
We serviced a
SAMSUNG WASHER
Model WF45R6300A
Near Thompson, CT 06277
Amanda R.
Job Details:
07/30/2024
Replaced outer bellow spring operation normal stacked unit
We serviced a
SAMSUNG WASHER
Model WA45T3200AW
Near Putnam, CT 06260
Amanda R.
Job Details:
07/30/2024
Replaced all parts ran drain and spin sounds normal
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
07/30/2024
Customer complained unit wont stay on keeps powering off found motor error continuity through harness brand several tests. Ordering main control board. Scheduled return call for 8-6-24 pm ; ordrng 1 W11621180 (Board)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Denver, NC 28037
Ryan S.
Job Details:
07/30/2024
"Customer complained unit too has rust damage, shes upset because its so new. Took pictures. I turned customer part has to be authorized by insurance company, if authorized office will call to schedule return call when part comes in. ; rqstng P&A on 1 W11641121 (Top panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS00
Near Stanley, NC 28164
Ryan S.
Job Details:
07/30/2024
"Complained unit icemaker, not working, could not get icemaker to cycle also that found power to solenoid, but solenoid not opening . Ordering solenoid and icemaker already pre Id, set to keep for return call. Scheduled return call for 8-5-24 am. ; ordrng 1 W11455388 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Denver, NC 28037
Ryan S.
Job Details:
07/30/2024
"Customer complained unit not filling measured fill properly. Found less water dispensed. 30 dispensed at 40, 7 at 8, and so on. Calibrated twice once while on with Tech-Line. Still dispensed little less. Ordering new UI per techline . Scheduled return call with other two calls separate tickets same home. Sr# 7739599841 ; ordrng 1 W11636543 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Southington, CT 06489
Jimmy R.
Job Details:
07/30/2024
Installed new drain hose and console ran machine threw a wash cycle and all operations are now working to factory specs
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Southington, CT 06489
Jimmy R.
Job Details:
07/30/2024
"Checked over unit and found machine had been filling then making noise and never washing, checked for errors and found no codes stored let unit run thew a diagnostics cycle to reset and unit went thew properly. Ran a few wash cycles on quick wash and normal wash both setting working Properly. Advised customer to run unti an any issues plz cal back as of now unit is working to specs"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3C
Near West Springfield, MA 01089
Mike K.
Job Details:
07/30/2024
"Complaint of unit banging and making grinding boise in spin. Suspension tests good.F0e3 only error in history, overload. Basket spins freely with no grinding. Ran service diagnostic cycle.. all tests passed.Lower inspection found gear case assy has leaked oil.Transmission was done 8 months ago, but oil looks fresh.Will order gear case assy, clutch, wash plate. 2x time.Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 W10752187 (Wash plate screw) and 1 W10902814 (Washplate) and 1 W10902814 (Gearcase) and 1 W10734521 (Clutch) and 1 2xtime (2x time), ordrng 1 W10915701 (Rotor)"
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Springfield, MA 01109
Mike K.
Job Details:
07/30/2024
"Broken belt, replaced and testing fine; used 1 341241 (BELT) from stock"
We serviced a
WHIIRLPOOL RANGE
Model WFE324LWQ1
Near Putnam, CT 06260
Amanda R.
Job Details:
07/30/2024
The red wire going to terminal block terminal and power cord burnt quoted
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Springfield, MA 01109
Mike K.
Job Details:
07/30/2024
"Replaced control and cs to monitor, has been working fine since last visit"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Springfield, MA 01104
Mike K.
Job Details:
07/30/2024
"Lid lock had come free. Last visit it was loose but secured fine. Ordering lid lock and bezel. Strike is fine.; ordrng 1 W11394572 (Lid lock assy) and 1 W11545554 (Bezel), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Springfield, MA 01108
Mike K.
Job Details:
07/30/2024
"Unit is under 1yr wp warranty per service bench. Complaint of unit not locking/running. Broken lid strike, replaced and tested in drain/spin cycle, locking properly and spinning properly. In kitchen with no water hook ups currently. ; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Springfield, MA 01118
Mike K.
Job Details:
07/30/2024
"Unit fills and wash motor running. Little to no spray arm movement all spray arms clogged, filter clogged. Filter screen is warped. Ordering spray arms and filter F7e1 - no heat error in history. Ran diagnostic cycle and verified heater is working. With little flow unit would not be able to heat water.Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 WPW10327455 (Upper spray arm) and 1 WPW10498900 (Mid spray arm) and 1 WPW10491331 (Lower spray arm) and 1 W10872845 (Pump filter) and 1 WPW10463906 (Filter screen)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waterbury, CT 06708
Jimmy R.
Job Details:
07/30/2024
"Ran washer and found when running a cycle unit would not leak at all until unit would drain, found water over flowing from house drain pipe. Advised customer washer is ok and they need a plumber to look at drain pipe"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
07/30/2024
"Ran washer and found unit would not sense a wash cycle correctly causing it to over fill and not wash, ran diagnostics and found shifter fault found tub spinning when agitating. Checked shifter and found it had fallen out of cam replaced shifter and recalibrated unit, ran wash cycle and unit is now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/30/2024
"Tested fridge and found unit freezing items in back of fridge section and in crisper draws, checked temps and found reading 33 degrees in middle of shelfs 30 degrees in back of lower shelf,checked amps at compressor and found reading .8 amps wile running notices cooling line had been building frost on tubbing near compressor and then backing off and going away. Unit is going to need new compressor kit,couplers and die dryer ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier tube) and 1 W11504447 (Coupler) and 1 W11504445 (Coupler) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/30/2024
"Checked over fridge and found fridge light dim found held led lights not coming on inside module causing light to dim out tried to reset module but same issue, module will need to be replaced. Checked over rest of unit and found both fridge gaskets ripping and magnets showing causing poor sealing in fridge section, will order new gaskets and module parts tentative p/a; ordrng 1 W11527432 (Led module) and 2 W10830055 (Door gaskets)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near South Windsor, CT 06074
Jeremy B.
Job Details:
07/30/2024
Drip pan full of water and giving leak error code. Cleaned pan and tested found no leaks. Water is 128degrees dishwasher leaning fwd slightly adjusted so its slightly leaning back. Will order new bottom door seal and door gasket. ; ordrng 1 W11664713 (Bottom door seal) and 1 W11483553 (Gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Woodstock, CT 06281
Amanda R.
Job Details:
07/30/2024
Bottom door seal warped needs to be replaced need to change vent settings ; rqstng P&A on 1 W11664713 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Woodstock, CT 06281
Amanda R.
Job Details:
07/30/2024
Replaced both valves on unit calibrated measure fill replaced Ui explained if still not happy with water pressure its on house side now
We serviced a
WHIRLPOOL REFRIGERATOR
Model G2IXEFMWS01
Near South Windsor, CT 06074
Jeremy B.
Job Details:
07/30/2024
Both sections not cooling. Found fans and compressor running no frost pattern. Needs new compressor and filter drier and system leak checked.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Windsor, CT 06074
Jeremy B.
Job Details:
07/30/2024
Installed new lid all checks ok.
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Denver, NC 28037
Ryan S.
Job Details:
07/30/2024
Customer complained unit is crooked ordering new drawer slides. Schedule return call with other two calls separate tickets same home.; ordrng 2 WPW10188461 (Slide assembly)s
We serviced a
WHIIRLPOOL MICROWAVE
Model WOC75EC0HS00
Near Fort Mill, SC 29708
Mitch H.
Job Details:
07/30/2024
Tested and found door switch not making every time. Right side interlock not working properly. Needs interlock. Quoted customer for repair and saved estimate. Customer wants to discuss and make a decision. Collected for service call on ck# 2834
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Rock Hill, SC 29732
Mitch H.
Job Details:
07/30/2024
"Checked and tested. Found heating element bad and hi-limit blown. Requesting P&A for heater, high limit and thermostat. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WE11X21156 (Heater) and 1 WE4M398 (Thermostat) and 1 WE04X26138 (Hi-limit)"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW08
Near York, SC 29745
Mitch H.
Job Details:
07/30/2024
Removed and replaced main control and door gasket. Tested and ensured gasket sealing around full perimeter of door. Tested and control operating properly.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near York, SC 29745
Mitch H.
Job Details:
07/30/2024
Tested and confirmed dryer overheating. Checked and found vent hose crimped. Checked outside vent and found no airflow from vent. Advised customer that dryer is operating properly but issue is caused by vent being blocked. Advised customer that they need to have vent checked and cleaned.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Clover, SC 29710
Mitch H.
Job Details:
07/30/2024
"Customer says that issue only happened once and washer has been working properly since. Entered diagnostics, no stored error codes. Ran calibration and automatic test cycle. Both completed properly. All components and functions working correctly. Washer operating as designed with no issues."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
07/30/2024
"Complaint washing machine is unresponsive has a humming noise that will not stop unplugged washing machine because I am unsure what it is. I found customers complaint is true. Customer had an F8E one error code in fault history I found drain hose was shoved way too far down drain, causing an auto siphoning issue from septic field back into tub of washing machine, creating a flood water hazard. Computer to shut down forcing drain pump to come on causing customers complaint. I let control timeout itself. I fixed customers drain hose issue drain hose is now only 4 inches down into standpipe no further issues found washing machine is now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/30/2024
I replaced all previously ordered parts. I tested operations. Unit is filling with water properly. No additional issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER and 2 WPW10479155 DAMPER CNTRL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/30/2024
"Replaced all parts, tested operations Heater working test 13 test 5 defrost sensor pass 3 leds on. Unit producing full frost pattern going all the way down evaporator fan motor is working fine as of right now aired diffuser replaced and is working fine. Return vent between the freezer and the fresh food section is not blocked same resistance value at control board as at defrost sensor at room temperature Defrost evaporator core as well as core was still halfway frozen ; used 1 W11645127 (DAMPER CNTRL) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/30/2024
"I replaced hinges for still sticking out at top and crooked compared to right side. Called techline file #/SR# 7739141982. Manufacturer declared this thing cosmetically flawed, and no longer repairable. Customer to contact customer care team."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/30/2024
"Replaced all previously ordered parts, tested operations no further issues found with washing machine here today. No leaking found either.; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11400681 CNTRL-ELEC"
We serviced a
JENN-AIR ICEMAKER
Model JUIFX15HX00
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/30/2024
I replaced all previously ordered parts tested operations. Everything is now working properly. Unit is making thick ice with no problems.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN1WW
Near Marshville, NC 28103
Jonathan J.
Job Details:
07/30/2024
Our replaced all previously order parts. Main control had also failed for sure. Drain pump relay. Pump. I replaced all previously ordered parts tested operations no further issues found with washing machine at this time. Set user interface to personality mode number four. No further issues found everything is working fine customers hot water valve attaching two house supply not machine is leaking like a sieve turned on no leaks. Customer says they have not had hot water machine and a long time. This machine requires hot water to work properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26JYMNFFS
Near Meriden, CT 06450
Jimmy R.
Job Details:
07/30/2024
"Checked over unit and found both sections not cooling found fridge reading 50 degrees and freezer reading 15 removed evaporator cover and checked frost pattern found unit was in a defrost cycle, waited for unit to come back on and machine started to frost over evap with a light frost. Checked compressor due to noisy and found super hot could not keep ur hand on it found drawing 8 amps but pulling heat threw condenser. Checked thermistors for fridge and freezer and found reading all over due to warm temps. Unit will need new compressor kit, drier and process stub also thermistor for fridge section. Parts tentative p/a ; ordrng 1 WR87X10224 (Compressor kit) and 1 WR86X25269 (Filter drier) and 1 W11506635 (Process stub), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Windsor, CT 06095
Jeremy B.
Job Details:
07/30/2024
Door on water filter housing came off. Was able to reinstall and change filter. The ice bucket is cracked at bottom causing ice to fall out. The icemaker intermittently making ice needs new. Requesting authorization in parts. ; rqstng P&A on 1 WPW10558424 (Ice bin) and 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Windsor, CT 06095
Jeremy B.
Job Details:
07/30/2024
"Customers complaint is washer making loud noise. Ran factory diagnostics and found cam not fully disengaging causing loose noise. Replaced cam and actuator. Ran calibration and then factory test again and all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Woodstock, CT 06281
Amanda R.
Job Details:
07/30/2024
Hitting cabinet in spin suspension bad quoted
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA03
Near Warren, MA 01083
Gary V.
Job Details:
07/30/2024
"Installed compressor and filter drier and pressurized system and found condenser coil rotted and system with water damage, unit needs entire sealed system replaced and needs second man to lift refrigerator to get condenser coil out.; rqstng P&A on 1 Da97-11491a (Condenser coil) and 1 Da96-00843c (Ff evap) and 1 Da96-00842c (Evap), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Monson, MA 01057
Gary V.
Job Details:
07/30/2024
Arrived and tried to establish warranty and form of payment due to being out of labor warranty. Spoke with Customer over phone and they said they didnt have any form of payment.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Gastonia, NC 28054
Ryan S.
Job Details:
07/29/2024
Customer been playing unit vibrating too much on arrival found no error. Codes ran high-speed spin and unbalanced detection unit working as designed customer unit vibrating on high speed is normal over proper loading procedures for operation
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manchester, CT 06040
Amanda R.
Job Details:
07/29/2024
The belt fell off reattached ran a drain and spin went over overloading unit