We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Charlotte, NC 28214
Clinton
Job Details:
03/19/2025
Fan is hitting the side of fan case looks like something pushing down. ; ordrng 1 W11441128 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR TO
Model WRT518SZFM00
Near Charlotte, NC 28208
Clinton
Job Details:
03/19/2025
Unit has two separate failures. Evap fan failing and sealed system leak unit has no charge compressor is running ordering parts office will intact customer for return visit ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WP2315539 (Evap fan)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHB11
Near Charlotte, NC 28213
Clinton
Job Details:
03/19/2025
I model and serials number dont Match but the unit doesnt not have water to it
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Indian Land, SC 29707
Brandon
Job Details:
03/19/2025
On arrival I replaced control and tested unit. All components tested properly on unit. No other issues found.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near York, SC 29745
Mitch H.
Job Details:
03/19/2025
"Tested and ran diagnostics. Found F8E1 long fill error. Ran manual tests for valves, cold water valve not opening, no water flow. Checked and confirmed correct power to valve from control. Removed and replaced valve. Tested, all components and functions now operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5FHEXVS01
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/19/2025
"Checked and found filter housing leaking and not letting water pass. Needs housing. Quoted customer for repair, customer approved. Checked part availability and scheduled return for 3/26 AM. Collected full amount on cc.; ordrng 1 WPW10121138 (Filter housing)"
We serviced a
MAYTAG WASHER TL
Model MVWB835DW5
Near Clover, SC 29710
Mitch H.
Job Details:
03/19/2025
"Tested and ran diagnostics. Found multiple error codes F7E3, F7E6 and F7E7. All related to drive. Attempted to remove rotor and check slider. Found oil and corrosion in bolt and rotor. Could not get rotor off. Ordering gear case, stator, rotor and related parts. Checked part availability and scheduled return for 3/26 AM ; ordrng 1 W11393685 (Gear case) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 6 W11027980 (Screw)s and 1 W10902814 (Wash plate)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230HW1
Near Clover, SC 29710
Mitch H.
Job Details:
03/19/2025
"Disassembled, removed and replaced harness. Plugged washer back in, still will not run DLMS calibration or any cycle. Checked drain pump, ohms out correctly. No stored errors. Called tech line spoke to Rick SR# 7741173480. He said, in his words, could be a domino effect. It could be shifter, capacitor, drain pump or HMI and control. Replaced pump, capacitor and shifter from t/s. No change. Ordering HMI and another control. Checked part availability and scheduled return for 3/25 AM ; ordrng 1 W11543994 (Control) and 1 W11478524 (HMI), used 1 W11399437 (Drain pump), 1 W10913953 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
AMANA WASHER TL
Model NTW4516FW3
Near Worcester, MA 01605
Lee
Job Details:
03/19/2025
"Installed all parts, noticed actuator got really wet from when seal was leaking and needed replacement, replaced off truck, all test okay; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Lincolnton, NC 28092
Ryan S.
Job Details:
03/19/2025
"Customer stated one day after installing user interface board on last call refrigerator start making loud buzzing sound, BOTH icemaker stopped working shortly after. Said he unplugged it for awhile and started it back up the next day. Unit started cooling and no noise, both icemaker started working. Upon arrival found unit cooling and making ice, ran service diagnostics all fans /baffle, compressor, ice maker tests. Could not find any issues. Informed customer moisture /condensation could have collected around evap fan causing fan to make noise possibly but not sure. Ran heater test and checked evap area, no ice buildup and unit working as designed. Called techline to note findings. Sr# 7740899458 techline said to change defrost setting to 8hr on test 7. Verified proper operation of unit."
We serviced a
SAMSUNG WASHER TP
Model WA45H7000AW/A2
Near Longmeadow, MA 01106
Gary V.
Job Details:
03/19/2025
Inspected and found gfi outlet tripped with a broken sump pump plugged into the same outlet causing no power to washer. Reset gfi and cycled washer and tested fine.
We serviced a
GE DISHWASHER
Model GDT580SMF7ES
Near Longmeadow, MA 01106
Gary V.
Job Details:
03/19/2025
Installed new control board per previous diag.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW0
Near Middletown, CT 06457
Jimmy R.
Job Details:
03/19/2025
"Ran unit and ran diagnostics found errors F0e9 off balance, F0e3 overload ran a self test and unit wen thew with no noise ran a wash cycle with some clothes and found unit would start clicking from the back of machine and get louder the faster it agitate, found noise coming from harness witch was not clipped in all the way hitting cabinet. Reattached harness and unit is now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Cheshire, CT 06410
Jimmy R.
Job Details:
03/19/2025
"Checked over unit and found when opening door it would fall right down with no tension in it, checked door hinges and found left side hinge spring fallen off causing door to fall down. Replaced hinges and door is now opening properly, ran a wash cycle and all operations are now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVWB835DW1
Near Cheshire, CT 06410
Jimmy R.
Job Details:
03/19/2025
"Installed all new parts and ran machine threw a calibrations cycle, unit is now washing and spinning normally and all functions are working to manufacture specs"
We serviced a
JENNAIR RANGE
Model JGRP436HL05
Near Shrewsbury, MA 01545
Lee
Job Details:
03/19/2025
"Installed all parts tested okay. Did find a small gas leak on elbow of gas line before shut off, explained to customer a plumber would need to fix that."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ00
Near Mendon, MA 01756
Lee
Job Details:
03/19/2025
"Installed compressor, charged, tested okay"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Agawam, MA 01001
Gary V.
Job Details:
03/19/2025
"Inspected and no faults found, cycled thru diagnostics tests, found stair nut loose causing minor noise, tightened and cycled and all functions tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Troutman, NC 28166
Johnny
Job Details:
03/19/2025
No one home to pay trip fee.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Mooresville, NC 28115
Johnny
Job Details:
03/19/2025
Insufficient compressor. Needs new one. ; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Process port) and 1 W11109499 (Filter dryer) and 1 W11506623 (Dryer coupler) and 1 W11504448 (Dryer coupler) and 3 Hrs (Extra time)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Indian Land, SC 29707
Brandon
Job Details:
03/19/2025
Complaint unit keeps running after cycle and turns itself on. Found on arrival that control is bad. Ordering control for repair. ; ordrng 1 W11607637 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lancaster, SC 29720
Brandon
Job Details:
03/19/2025
Complaint unit is not working. On arrival I checked power to unit and found that voltage was not present. Customer needs electrician.
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFF577KPS02
Near Lancaster, SC 29720
Brandon
Job Details:
03/19/2025
Sr#7741178589Called Techline to document that I changed lights and they did not come back on. They recommended to change the control board in the back.; ordrng 1 W11224256 (Control)
We serviced a
WHIRLPOOL WASHER FL
Model LDR3822PQ3
Near Springfield, MA 01118
Gary V.
Job Details:
03/19/2025
No contact and not home office verified.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28227
Clinton
Job Details:
03/19/2025
Unit hose only 120 volts Im not at terminal block checked the breaker it one leg of the breaker wont stay on keep knocking off will need new electrician to see five home wiring
We serviced a
GE REFRIGERATOR SXS
Model PSS26SGPA SS
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
03/19/2025
Found the damper door broken in the fridge ; ordrng 1 WR49X10091 (Damper control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
03/19/2025
"Tested washer and found unit would not advance when getting to a rinse and spin, ran diagnostics and found slider not engaging. Removed slider and found one side of slider warn and rubbing causing it to stick and not engage, replaced slider recalibrated unit and machine is now advancing and working to specs ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HC2
Near Waterbury, CT 06704
Jimmy R.
Job Details:
03/19/2025
"Tested unit and found machine would just drain and never run a wash cycle, ran a diagnostics an found error F9e1 long drain tried running a calibration but unit would just turn drain pump on never stop running. Unit will need new control and drain pump parts tentative p/a ; ordrng 1 W11557935 (Control) and 1 W11399437 (Drain pump) and 1 W11591637 (Harness), used 1 W11457841 (Strike) from stock"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF28HMEDBSG/AA
Near Meriden, CT 06451
Jimmy R.
Job Details:
03/19/2025
"Tested unit and found ice maker would not make any ice, removed ice bin and found ice maker blocked with it ice causing it to not cycle melted all ice and cycled ice maker finding unit is now filling and operating to specs"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Somers, CT 06071
Mike K.
Job Details:
03/19/2025
"Unit is under 1yr wp warranty per service bench. Not starting, broken lid strike. Replaced strike, ran diagnostic cycle fine.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDM11
Near Middletown, CT 06457
Jimmy R.
Job Details:
03/19/2025
"Tested fridge and found unit running but making noise, found noise coming from condenser fan motor hitting back cover. Fixed cover and noise is now gone and unit is operating to factory specs"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Enfield, CT 06082
Mike K.
Job Details:
03/19/2025
"Unit covered by wp authorization. Complaint of going straight to fine instead of running cycle, checked harness and looks good, capacitor and motor test fine. Ran two quick wash cycles and unit went through sensing and into wash fine, cancelled and drained fine. Mod/ser number falls within Service bulletin for this issue. Capacitor checks good at 50.6uf, date code 24-03, CW CCW motor windings at 5.0, 5.1, both in proper specification. Evertyrgng is checking fine and operating fine during visit, replaced capacitor since that was main source of issue with service bulletin, ran another normalwash cycle and again went through sensing and into wash, as it had load just let it run.If customer has continued issues and since all bulletin tests were ok, order control, motor and harness.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
LG WASHER FL
Model wm3900hba
Near East Longmeadow, MA 01028
Gary V.
Job Details:
03/19/2025
"Arrived and customer needs to reschedule, she will call.; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Belchertown, MA 01007
Chris B.
Job Details:
03/19/2025
Replaced all part. Air flowing properly on the ice box. IM working normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details:
03/19/2025
"Removed and replaced ice chute door and ice compartment door. Checked and tested, both doors operating and sealing properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHV00
Near York, SC 29745
Mitch H.
Job Details:
03/19/2025
"Tested and ran diagnostics. Found E5 ice maker error. Unplugged refrigerator. Disassembled, removed and replaced ice maker. Reassembled, ran test 56 to ensure error was cleared. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. All checked good. Ice maker and labor covered under one year warranty. Collected for service call on cc.; used 1 W11658802 (Ice maker) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Fort Mill, SC 29715
Brandon
Job Details:
03/19/2025
Complaint unit is not turning on. On arrival I restarted control board and found unit had a broken wire going to drain pump. Customer was under the impression that it was under warranty. Do not want to pay for repair at this time. If customer calls back order harness and suspension.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Windsor, CT 06095
Mike K.
Job Details:
03/19/2025
"Replaced controls, lights and gasket, lights working, door sealing and unit is cooling. Advised to press door closed if opening, close left door before right and should get to temperature by this evening."
We serviced a
WHIRLPOOL WASHER FL
Model WFW6620HW2
Near West Hartford, CT 06117
Mike K.
Job Details:
03/19/2025
"Replaced hoses/nozzle for recirculating and ran diagnostic cycle, recirculating is spraying into tub now instead of just drinking down door. Cs did say they lessened soap and were getting suds error still, but will need to test with better flow now in unit.Ran quick wash cycle and went through sensing/fill into wash cycle fine. Cancelled and drained fine. Did advise that make sure load and go is not selected since nice she does not use"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Simsbury, CT 06092
Mike K.
Job Details:
03/19/2025
"Replaced cracked cooktop, verified burners/down draft operating"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Middletown, CT 06457
Jimmy R.
Job Details:
03/19/2025
Ran dryer and unit is running normal I cant do anything els to make it quite its running like it should being stacked it has a vibration noise they may be able to add rubber legs to help with vibration but the unit is running normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Belmont, NC 28012
Ryan S.
Job Details:
03/19/2025
"Return to install water reservoir line installed reservoir line , no leaks , informed customer to flush lines to get air out of lines verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ03
Near Belmont, NC 28012
Ryan S.
Job Details:
03/19/2025
Installed new freezer door. Verified proper operation.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW0
Near Charlotte, NC 28262
Johnny
Job Details:
03/19/2025
"Installed new parts, ran calibration cycle. Ran service cycle, started regular cycle. Unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ01
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/19/2025
"Installed gasket fridge and fan freezer , replaced streamed Evaporator completely"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW0
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/19/2025
Cust stated noise in agitation not spin .Ran agitation slow and fast the shift little noise.Found wasnt that noisyAlso check bolt under washer on mtr.Found oil starting to leak from Gearcase Needs Gearcase slider nut Spanner.Possible wash plate and nutCant separate tubs if wash plate doesnt come out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Millis, MA 02054
Aimee Z.
Job Details:
03/19/2025
Installed new ice maker filled with water
We serviced a
KITCHENAID COOKTOP
Model KGCC566RBL07
Near West Brookfield, MA 01585
Chris B.
Job Details:
03/19/2025
Complaint that the cooktop glass is shattered. Called Tech Line and was told that all burners and all parts needed should be replaced SR#7741178119. RC in the office mentioned this would be a half day time frame.; ordrng 1 W10661511 (Glass Top) and 2 W8286153CB (Burner LR RF)s and 1 WP8286154CB (Burner CR) and 1 WP8286155CB (Burner RR) and 1 WP8286156CB (Burner LF) and 1 8285779BL (Bezel LF 17k) and 2 9753601BL (Bezel LR RF 6k)s and 2 9753602BL (Bezel CR RR 12k)s and 1 W11134289 (Orifice LF 17k) and 1 W11134291 (Orifice LR 6k) and 1 W11134292 (Orifice CR 9.1k) and 1 W11134293 (Orifice RF 6k) and 1 W11134294 (Orifice RR 12.5k) and 1 WPW10406878 (Burner Head LF 17.5k) and 2 WPW10406243 (Burner Head LR RF 6k)s and 1 WPW10406283 (Burner Head CR 9.5k) and 1 WPW10406797 (Burner Head RR 12.5k) and 12 WP338921 (Burner Screw)s and 1 W11134300 (Tube Gas LF) and 1 8285769 (Tube Gas LR) and 1 8285770 (Tube Gas CR) and 1 8285768 (Tube Gas RF) and 1 8285767 (Tube Gas RR) and 1 HalfDayTimeFrame (Half Day Time Frame)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Leicester, MA 01524
Chris B.
Job Details:
03/19/2025
Complaint that the washer is not spinning out the clothes. Found F0E9 unbalanced and F8E1. Found washer very unleveled. Adjusted to proper level and ran a diagnostic and a drain and spin cycle. Unit working properly.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Brimfield, MA 01010
Chris B.
Job Details:
03/19/2025
Complaint that the dryer is making a thumping sound. Found front drum felt not adjusted correctly. Reattached and adjusted felt and no more noise. Mentioned to the customer to have the vent verified.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Southbridge, MA 01550
Chris B.
Job Details:
03/19/2025
Complaint that the dryer is making a loud sound when tumbling. Found bad rollers. Replaced parts with repair kit and unit running normal.; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ00
Near Charlotte, NC 28269
Johnny
Job Details:
03/19/2025
Unit not defrosting long enough will need new evaporator fan harness. ; ordrng 1 W11334745 (Fan motor)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Charlotte, NC 28278
Caleb
Job Details:
03/19/2025
"Wrong model and serial provided, model and serial for customers refrigerator. Not oven."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS
Near Rock Hill, SC 29730
Brandon
Job Details:
03/19/2025
Complaint unit is not washing. Found on arrival pump is not working. Replaced pump with part that was sent with me. Tested unit and unit tested properly with no leaks. No other issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Fort Mill, SC 29715
Brandon
Job Details:
03/19/2025
On arrival I installed stop and tested unit. Unit tested properly. No other issues found
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near York, SC 29745
Mitch H.
Job Details:
03/19/2025
"Tested and ran diagnostics. Found F8E1 long fill error. Ran manual tests for valves. Found cold valve not working correctly. Removed and replaced valve assembly. Tested, now have proper flow from both valves. Tested washer, all components and functions operating properly. ; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Fort Mill, SC 29715
Brandon
Job Details:
03/19/2025
Complaint unit is not turning on. On arrival I restarted control board and found unit had a broken wire going to drain pump. Customer was under the impression that it was under warranty. Do not want to pay for repair at this time. If customer calls back order harness and suspension.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near York, SC 29745
Mitch H.
Job Details:
03/19/2025
"Tested and ran diagnostics. No stored error codes. Used vent test kit to check airflow. Failed test with vent hose and failed with hose removed. But has good airflow from dryer. No issues found with blower wheel or chute. Ordering control, harness and sensors. Customer not available to schedule. Call when parts arrive.; ordrng 1 W11133021 (Control) and 1 W11161899 (Harness) and 2 W11165163 (Sensor bar)s, used 1 W11224254 (Test kit) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW2
Near Hartford, CT 06105
Mike K.
Job Details:
03/18/2025
"Complaint of unit not starting, not responding. Unplugged on arrival. Verified 20vac to control.Plugged in and unit turned on, but no response to any selection, turned off and would not come on again. Lower unit inspection found oil leaking from gear case assy. Ordering control, u/I, Washplate, Gearcase assy and clutch; ordrng 1 W11135391 (Console) and 1 W11429620 (Control) and 1 W10752187 (Screw Washplate) and 1 W11550891 (Agitator) and 1 W11393685 (Gear case) and 1 W10734521 (Clutch) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Farmington, CT 06085
Andre
Job Details:
03/18/2025
Ring door bell upon arrival and customer stated that some one had already came and fix unit
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Springfield, MA 01119
Jorden
Job Details:
03/18/2025
"Arrived and found wire harness going to heater burnt up, quoted to replace harness. Customer opted out of repair."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDM11
Near Thomaston, CT 06787
Andre
Job Details:
03/18/2025
Ck unit upon arrival and found freezer at 12.8 degrees. Customer did stated that at times temperature would be good. And that there is time that unit would be running and things in the freezer would be melted. Unit has a floating restriction order seal system parts on return unit would need to be flush with nitrogen inform customer office will contact when parts becomes available ; ordrng 1 W11582592 (Compressor) and 1 W11087376 (Coupler) and 1 W11504431 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Drier) and 1 W11504447 (Coupler) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 2Time (2Time)
We serviced a
GE REFRIGERATOR TO
Model GIE18GSNDRSS
Near Springfield, MA 01109
Jorden
Job Details:
03/18/2025
"Arrived and used lockbox code provided by office to gain entry, no one home. Replaced evap fan and cleared frost in air channel, allow 24h for temps to normalize."
We serviced a
AMANA WASHER TL
Model WTW4816FW3
Near Stafford, CT 06076
Gary V.
Job Details:
03/18/2025
"Installed new control and ran diagnostics cycle, all functions test fine at this time."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Oxford, MA 01540
Lee
Job Details:
03/18/2025
"Customer states cycle will not startConfirmed issue found actuator has broken, replaced it and cam, calibrated unit, tested okay; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Fort Mill, SC 29707
Brandon
Job Details:
03/18/2025
Complaint unit is not cooling in either compartment. Tested compressor on arrival and compressor did not sound normal. Tried to ramp compressor all the way up to top speed and it seemed pretty low. Please give tech 2 slots of time for repair. And let customer know when we can return.; ordrng 1 W10832994 (Compressor) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Worcester, MA 01606
Lee
Job Details:
03/18/2025
"Customer states unit gets badly off balanceUnable to duplicate any issues, unit worked okay at this time, loaded clothes with customer and went over loading techniques, showed customer when properly loaded clothes will wring out properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Southington, CT 06479
Jimmy R.
Job Details:
03/18/2025
"Checked over unit and found fridge making noise when fridge section would call for cold air, ran a diagnostics cycle and found noise coming from damper motor. Removed damper motor and found motor binding and making noise will order new damper assembly and return ; ordrng 1 W11236851 (Diffuser)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Charlotte, NC 28213
Johnny
Job Details:
03/18/2025
"Vents severely clogged. Replaced high limit thermostat. If cx does not get vent cleaned it will happen again, tested unit. Working as designed.; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Harwinton, CT 06791
Andre
Job Details:
03/18/2025
Ck unit upon arrival and found F4E3 error code wash motor not running advance unit in to a cycle and found unit would fill and not wash. Order sump motor assembly for replacement ; ordrng 1 W11087376 (Sump motor)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65ESPN1SN
Near Sharon, MA 02067
Aimee Z.
Job Details:
03/18/2025
Installed door switch and harness and ran mixed load Tested with wet towelComplet
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Fort Mill, SC 29707
Brandon
Job Details:
03/18/2025
Complaint unit is leaking still. On arrival I tested unit and found that it is leaning forward causing water in unit to come out the bottom of the door. Leveled feet and tested unit. Unit did not leak.
We serviced a
WHIRLPOOL WASHER FL
Model WFW5720RW0
Near Worcester, MA 01605
Lee
Job Details:
03/18/2025
"Customer states unit does not spin out properly Unable to duplicate any issues, found no error message, ran diagnostics cycle in full found proper operation, informed customer of my findings."
We serviced a
LG DRYER ELECTRIC
Model DLE3733W
Near Foxborough, MA 02035
Aimee Z.
Job Details:
03/18/2025
Cust paid the 129 on 3 /13 Balance was 236.24Installed new tun up kit Did get to test was close enough to reach plug un stacked.Sounds as intended; dspstn on spec-tagged invntry: 1 DELGKIT DRYER REPAIR KIT
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Southington, CT 06479
Jimmy R.
Job Details:
03/18/2025
"Installed new holder and tested all burners for proper flame, unit is now operating proper and all flams are simmering and workin to specs"
We serviced a
KENMORE DRYER
Model ="110.65132411"
Near Wrentham, MA 02093
Aimee Z.
Job Details:
03/18/2025
"Found the heater broken , replaced and testedHeat is running .Advised the Cust the clean the vent ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT and 1 279838 ELEMENT"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS04
Near Charlotte, NC 28217
Caleb
Job Details:
03/18/2025
"Replaced water valve. Confirmed operation, removed excess water from icemaker assembly. Ran test 45 and unit now fills with the correct amount of water, unit checks fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/18/2025
"Checked and tested. Found unit leaking from pump. Needs sump assembly. Used truck part yesterday, not replaced yet. Ordering sump assembly. Checked part availability and scheduled return for 3/25 AM ; ordrng 1 W11613479 (Sump assembly)"
We serviced a
MAYTAG WASHER TL
Model MVWB835DW3
Near Suffield, CT 06078
Mike K.
Job Details:
03/18/2025
"Broken lid. Pulled hinge pin on left side so could close lid fully, ran diagnostics, completed cycle. Bearing noisey. Found gear case assy has leaked oil. Unit will need new lid/ pins, Washplate/screw, Gearcase assy, slider. Office to contact cs when parts come in to schedule return ; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Screw) and 1 W11393685 (Gearcase assy) and 1 W10734521 (Clutch/slider assy) and 1 W11259006 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge) and 4 W11404293 (Hinge screw)s and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8500DC2
Near Burlington, CT 06013
Andre
Job Details:
03/18/2025
Ck unit upon arrival and per customer unit started making noise and then she smell a faint burn rubber smell. Check and tilt unit and found excessive amount of oil on floor and all over rotor and stator. Inform and quote customer of what the repair would cost also take picture and submitted to safety via email
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Farmington, CT 06032
Andre
Job Details:
03/18/2025
Ck unit upon arrival per customer unit not draining. Ran unit and unit drain but after a few minutes dish washer had water once again check under sink and found drain hose has no high point loop which is causing gravity to pull water back into dish washer. Contact owner and explain to owner also show and explain to customer on what need to be done
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Farmington, CT 06032
Andre
Job Details:
03/18/2025
"Ck unit upon arrival and remove and install element and infinite switch. Inform customer cooktop was not purchase from us we would not be installing it because we cant warranty a product that we did not provide, install switch and element and all components is working to manufacturers specs"
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOS51ES4ES01
Near West Hartford, CT 06107
Andre
Job Details:
03/18/2025
Ck unit upon arrival and remove door and found nut missing inspect and locate nut and use Blue Lock Tight on nuts on bolt for door handle unit now operating to specs
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
03/18/2025
"Tested unit and found oven would not heat up to temp, tested voltage at terminal block and 120v on each leg, 240v across ran a bake cycle and chcked element and 240v present, ohmed element and found faulty. Replaced bake element and unit is now heating up and working to specs ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
AMANA WASHER TL
Model NTW4516FW3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
03/18/2025
"Tested washer and found unit would come on and drain right away when plugged in, canceled out cycle and ran a calibration unit went threw normally and drain never came back on by it self. Ran a wash cycle and a spin cycle making sure drain was not coming on by it self and every thing checked out ok, unit was not hooked up to water and not in its place so I tested the best I could and every thing checked out perfect"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Waterbury, CT 06704
Jimmy R.
Job Details:
03/18/2025
"Checked over unit and found fridge door gasket not sealing on right bottom side, found gasket bending when door is closed causing it to push door back open again and not seal, tried to heat gasket but it would not stay. Found door hinges on backwards causing door to sit to tight against cabinet, fixed hinges and added silicone to door gaskets so they would slide and seal against cabinet correctly. Door gaskets are now sealing and unit is working to specs ; used 1 WP542638 (Silicone) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/18/2025
"F9e1 drain pump , replaced the drain pump and tested complete ; used 1 W11412291 (Drain pump) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Granby, CT 06035
Mike K.
Job Details:
03/18/2025
"Intermittently gets beeps during cycle, but keeps going, while unit is off and is all intermittent. Replaced control and u/I previously and still doing same. No errors in history.Called techline, went over when cs hears beeps and type, not sound of door opening as it is 3 identical tones, which is usually for error. With ui/control being replaced and not tone of door, would replace harness and if moisture from vent seen would replace vent/ u/ISr#7741164377After testing with techline went back into diagnostics and now a Fae2 which is a vent motor error.Ordering vent and u/I; ordrng 1 W11622505 (Console) and 1 W11414073 (Vent) and 1 W11545539 (Gasket) and 1 W11678803 (Harness)"
We serviced a
MAYTAG RANGE
Model CWE4800ACB
Near Somers, CT 06071
Gary V.
Job Details:
03/18/2025
Installed new broil element cycled tested fine.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, NC 28054
Ryan S.
Job Details:
03/18/2025
Installed new control boards. Ran unit in quick wash. Unit filled and started washing watched unit made a pop noise then found rotor loose avd drum loose. Took out drum and found thrust washer broken . Called techline to inform it will need new thrust washer . Ordering thrust washer . Scheduled w customer. ; ordrng 1 W11553312 (Thrust washer)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230HW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
03/18/2025
"Disassembled washer, removed and replaced agitator, gear case and related parts. Reassembled. Ran DLMS calibration and diagnostic cycle. All completed properly."
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Clover, SC 29710
Mitch H.
Job Details:
03/18/2025
"Customer says washer will not complete cycle. Tested and ran diagnostics. Only stored error code was F8E1 long fill error. Ran component tests for valves, found cold water valve not working correctly. Ran diagnostics cycle and DLMS calibration. Both completed properly. Ordering valve assembly. Checked part availability and scheduled return for 3/24 AM ; ordrng 1 W11595805 (Inlet valve assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Holyoke, MA 01040
Jorden
Job Details:
03/18/2025
"Arrived and found an incomplete frost pattern with compressor perpetually running causing improper cooling. Door handle also broken. Ordering compressor, 2nd time slot and door handle. SR #7741167114; ordrng 1 W11580057 (Compressor) and 1 123789 (2nd time slot)"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Clover, SC 29710
Mitch H.
Job Details:
03/18/2025
"Removed cover, checked incoming voltage. Dryer only has one leg, 110v, coming in. Unplugged, checked wall outlet, outlet only has 110v. Advised customer that she needs to have incoming power checked. That dryer requires 240v to operate and heat properly."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near York, SC 29745
Mitch H.
Job Details:
03/18/2025
"Disassembled washer. Removed and replaced control, HMI, harness and capacitor. Reassembled, ran control calibration, completed properly. Tested washer, operating correctly.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near York, SC 29745
Mitch H.
Job Details:
03/18/2025
"Checked and tested dryer. Operating properly. Checked drum, rollers, motor and blower wheel, all good. Found no unusual noises, just normal operating sounds"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Shrewsbury, MA 01545
Lee
Job Details:
03/18/2025
"Customer states unit does not drainConfirmed complaint, found wire to drain pump chew through by mice, also found mice nesting under unit, explained to customer this issue would not be covered under warranty"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT311FZDB01
Near Gastonia, NC 28054
Ryan S.
Job Details:
03/18/2025
Discharged unit. Installed new compressor. Vacuumed 20min steady no leaks. Charged r134 and verified frost pattern. Informed Vito give 24hr for cooling. 48 for ice. Verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28052
Ryan S.
Job Details:
03/18/2025
"Found element short to ground . replaced element and thermal cut off. Ran unit on air fluff element not cutting on . Ran unit on time dry , element cycling on and off as designed. verified proper operation.; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Charlotte, NC 28213
Johnny
Job Details:
03/18/2025
Unit not working. Door switches not being engaged. Will need new switches.; ordrng 1 W11551558 (Upper switch) and 1 W11551761 (Lower switch)