We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Leicester, MA 01611
Amanda R.
Job Details: 07/26/2023
"Replaced damper and perms gummed and siliconed areas off service pointer I broke left door switch when reinstalling shelfs ; ordrng 1 W11384469 (Light switch), dspstn on spec-tagged invntry: 1 212643 SEALER-GUM and 1 WP482338 FOOD GRADE ADHESIVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Woodstock, CT 06282
Amanda R.
Job Details: 07/26/2023
Replaced both ff section door gaskets been cooling good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561HES
Near New Britain, CT 06052
Ruben C.
Job Details: 07/25/2023
Checked unit found evap motor turning very slow replaced evap motor tested normal; used 1 WPW10128551 (Evap fan motor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plainville, CT 06062
Ruben C.
Job Details: 07/25/2023
Replaced gearcase splutch basket and washplate Had to chisel out washplate. Tested operation normal; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Marshville, NC 28103
Jeff L.
Job Details: 07/25/2023
"Call this number before heading out 704-288-6395 (Jeff) making loud grinding noise the gearcase is bad has slung fluid all over down below . The unit is also not allowing hot water into unit solenoid is bad.Gonna replace the following parts to make it a good repair. Gearcase,clutch,wash-plate, water inlet valve. Will return aug 2nd pm; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Clutch assembly) and 1 WPW10215115 (Wash plate) and 1 W11038689 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS00
Near Matthews, NC 28104
Jeff L.
Job Details: 07/25/2023
"Icemaker had frozen water in the mold,however the ice maker will not cycle. Found gear head in module broke need to replace ice maker assembly for a good repair. Advised customer we would call when part comes in to schedule.Part#W11126009; ordrng 1 W11126009 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Stallings, NC 28104
Jeff L.
Job Details: 07/25/2023
Replaced evap fan motor and blade ran unit thru diagnostics and had no fault codes. All operations are normal working properly. Working properly at this time. Unit ran and checked ok(Call complete)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Matthews, NC 28104
Jeff L.
Job Details: 07/25/2023
Found reservoir froze up. Took hair dryer and defrost the reservoir and starting getting water thru door again. The reservoir sits on top of evaporator coil and its freezing up. Seen service bulletin where the fan and board need to be replaced. Part #W11608966 Part#W11620204 per bulletin the fan speed has been changed to accommodate for this problem. Office will call when parts come; ordrng 1 W11608966 (Evaporator fan motor) and 1 W11620204 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, NC 27295
Vincent O.
Job Details: 07/25/2023
Installed new auger motor and yoke. Tested and verified proper operation of dispenser. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, NC 27292
Vincent O.
Job Details: 07/25/2023
Found auger motor and yoke stripped causing ice to not dispense. Order and replace auger motor and yoke. ; ordrng 1 W11671282 (Motor) and 1 WP63052-2 (Yoke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Charlotte, NC 28270
Jeff L.
Job Details: 07/25/2023
Whirlpool had another company out and they replaced dispenser assembly but the unit is still dripping water out of supply line on dispenser. Seems to be a small amount of pressure coming thru the line at all times. Customer has to wipe water out of floor daily. To make this a good repair Im ordering part #W11566768 and part#WPW101179146 will have to call customer when parts come in; ordrng 1 W11566768 (Reservoir) and 1 WPW10179146 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Charlotte, NC 28211
Jeff L.
Job Details: 07/25/2023
Found compressor running and condenser fan running. Took evaporator cover off and evaporator had no frost pattern atEverything is normal except for cooling issue. I bubble checked all lines brazed from factory and found no leaks. It appears to be a leak inside the cabinet calling whirlpool tech line to give diagnosis and see what direction they want me to go. I spoke with (rob) at tech support and it was diagnosed with leak in cabinet. Unit is being changed out.SR# 7736934665(Call complete)
We serviced a
ADMIRAL WASHER
Model AAV7000AWW
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/25/2023
Washer not spinning out. Tested and found the transmission stripped out and basket not turning. Needs new transmission. Part NLA.
We serviced a
MAYTAG RANGE
Model MGR6772BDS
Near Walpole, MA 02081
Angel R.
Job Details: 07/25/2023
"Found bake igniter dead at lower oven, quoted customer. They are on fixed income so they will think about it and get back to us."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huntersville, NC 28078
Robert A.
Job Details: 07/25/2023
I was just a helper for RS.; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Charlotte, NC 28269
Robert A.
Job Details: 07/25/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/25/2023
"Checked over unit and found frost building up in freezer section along rails and bottom, checked gasket and found gap on top of freezer door allowing warm air to get in And build frost. Melted ice and adjusted freezer door so gasket would seal properly added silicone to edges of cabinet to prevent any warm air from getting in advised customer due to weather and humidity there will be frost in freeze this is normal and will go away, adjusted temps to recommended setting customer had freezer on 1 set to 4, all operations are now working to specs"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/25/2023
"Installed new burner and switch heated all burners up and stove top is now working properly, tested oven and heated to 350 degrees oven got to temp. All functions now working to specs ; dspstn on spec-tagged invntry: 1 W10911303 INFINITE SWITCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/25/2023
"Installed new fan kit siliconed around cabinet doors and adjusted temps checked effort cycle and unit is defrosting, all operations now working to specs ; dspstn on spec-tagged invntry: 1 W10916494 FAN KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/25/2023
"Ran washer due to unit shut down bf the spin cycle leaving water in tub never draining out, found unit starting up and running ran diagnostics and found f9e1 error Long drain. Checked drain pump and found operating normally ran a calibration cycle and unit went threw, ran unit thew a wash and a spin several times and drain pump is operating normally checked ohms and unit is in range. Washer is working to specs"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Fort Mill, SC 29707
Mitch H.
Job Details: 07/25/2023
"Replaced control and drain pump. Ohmed heater, checked good. Tested, dishwasher now operating properly.; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP"
We serviced a
KITCHENAID COOKTOP
Model KGCS166GSS07
Near Fort Mill, SC 29715
Mitch H.
Job Details: 07/25/2023
"Drilled out screws holding burner heads. Removed top, replaced spark module and switches. Removed unit from counter, replaced all orifice holders. Reinstalled unit into counter, reinstalled top and burner heads. Plugged cooktop on and turned gas on. Tested, all burners lighting and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Westfield, MA 01085
Mike K.
Job Details: 07/25/2023
"Replaced compressor, held vacuum for 15 min, Charged with 5.3oz r134a. Unit came on and return line getting hot, evap cover getting cold. Cs to monitor.; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 07/25/2023
Tested and ran diagnostics. No stored error codes. Customer says washer bangs and wobbles no matter what cycle or size load is being run. Ran diagnostics cycle and noticed that basket doesnt run true even empty. Seems to run eccentric and move around. Ordering basket and wash plate. Advised customer that basket would ship directly to her and she would need to inspect for damage and call office.; ordrng 1 W11510461 (Wash plate) and 1 W11513243 (Basket)
We serviced a
MAYTAG DRYER
Model MEDB700VQ0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 07/25/2023
"Disassembled dryer, replaced idler, wheel and element. Reassembled, tested, dryer operating properly and quietly.; dspstn on spec-tagged invntry: 1 WPW10547292 IDLER PULLEY , used 1 WP8544771 (Element) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Fort Mill, SC 29715
Mitch H.
Job Details: 07/25/2023
"Replaced drain pump. Ran calibration. Tested, washer now operating properly.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/25/2023
Customer complaint is that refrigerator was not cooling in both sections. Inspected and found ice buildup on evaporator. Cleared ice buildup and found heater disconnected. Tested heater and it checked ok. Set defrost to basic. Advised customer to allow time for unit to stabilize and reach proper temperature. Customer has POP.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/25/2023
"Customer complaint is that freezer door was frozen shut and water was underneath deli drawer. Inspected and found drain pan bowed and freezer door gasket pulled out of liner at bottom. Attempted to secure gasket but found foam inside liner has expanded and liner is pushed too far away. Ordered freezer door, gasket and drain pan. ; ordrng 1 W11457241 (Drain Pan) and 1 W10638486 (gasket-fip) and 1 LW10708432 (dor-fip ss)"
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Cornelius, NC 28031
Mark C.
Job Details: 07/25/2023
Unit sounds like it has something in the fan removed fan unit no longer makes noise. Replaced blower unit is fully operational with no abnormal noise.; used 1 WP694089 (Wheel) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Cornelius, NC 28031
Mark C.
Job Details: 07/25/2023
Installed new valve and ice maker unit is fully operational.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Mooresville, NC 28117
Mark C.
Job Details: 07/25/2023
Cleared ice installed new evaporator cover unit is fully operational.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/25/2023
Customer complaint is that front burner caps are peeling and rusting causing flame to be intermittent. Took pics. Ordered burner caps P&A.; rqstng P&A on 1 W11605759 (Burner Caps)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS1
Near Vernon, CT 06066
Chuck M.
Job Details: 07/25/2023
Installed pivot tines and showed customer fold down is more stable.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Webster, MA 01570
Amanda R.
Job Details: 07/25/2023
Replaced actuator tested starting normally recommended having dehumidifier in basement ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Douglas, MA 01516
Amanda R.
Job Details: 07/25/2023
Replaced motor tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Durham, CT 06422
Jeremy B.
Job Details: 07/25/2023
Customers complaint is washer not powering on. Plugged washer in and drain pump keeps running. Canceled pump and ran automatic test and then calibration all checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Dallas, NC 28034
Ryan S.
Job Details: 07/25/2023
"Customer complained unit not spinning, said it was getting off balance .upon arrival ran service mode and found lounge fill error. Found unit water lines were shut off to machine. Turned water lines on and water working properly, customer said he sister must have did that but didnt think that was the issue. Ran service mode again and all functions working properly, showed customer unit spinning. Checked suspension and suspension looks good. Ran normal wash and unit didnt get off balance at spin. Customer said she had the water lines leak and ruined the wall behind the unit. Informed customer of floor is weaker u it may get off balance due to weak floor. Informed customer unit is working as designed, verified proper operation"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Easthampton, MA 01027
Mike K.
Job Details: 07/25/2023
"A little condensation on shelves, no longer getting droplets on ceiling of rf. Explained that is normal, especially in humid weather as air gets in each time door is opened. Double checked seals and sealant from last repair, all looked good. Added some silicone to freezer liner/case, though no sign of condensation in the freezer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Northampton, MA 01060
Mike K.
Job Details: 07/25/2023
"Unit has been leaking from under unit, turned water off and had stopped. Turned on and found leak coming from valve assy.; ordrng 1 WPW10279909 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Agawam, MA 01030
Mike K.
Job Details: 07/25/2023
"Unit is leaking from rf. Clogged evap drain wont clear, lot of rust in drain pan, lots of black mold on styrofoam. Attempted to clear from rear, will not. Will need new drain tube and unit will need to be lifted and bottom dropped to remove tube from drain pan. Quoted for drain tube/labor. Did not include icemaker as with age of unit and mold/condition of rest of unit, decided to not repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Charlotte, NC 28269
Robert A.
Job Details: 07/25/2023
"Cx complaint that the unit is not making ice after the last visit. I inspected the unit to confirm the complaint. I ran multiple tests: 15, 36, 45, 56 & 57. Test 56 had an E2 error code. I ran a harvest test and it completed the cycle, I cycled the power to reset the unit. Im ordering a new IM to resolve the issue.; ordrng 1 W11658802 (IM assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mooresville, NC 28117
Mark C.
Job Details: 07/25/2023
Customer states unit takes multiple 70 dry cycles to dry the clothes. Upon inspection unit is operating properly however unit has buildup in the vent hose. Instructed customer that the ductwork needs cleaned and the unit is running properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Troutman, NC 28166
Mark C.
Job Details: 07/25/2023
Unit is leaking from a failed bushing on the heating element. The floor under the unit is saturated and flaking put photos of the damages in the pics.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Troutman, NC 28166
Mark C.
Job Details: 07/25/2023
Customer states unit has spots on the cook top that wont come off units front 2 burners have what appear to be water deposits on them from a boil over. Instructed customer on the cleaning methods found on page 5 of the use and care manual.
We serviced a
LG DRYER
Model DLG2102W
Near Franklin, MA 02038
Angel R.
Job Details: 07/25/2023
"Found igniter open, quoted on repair and parts. They will think it over."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/25/2023
"Checked over unit and found top basket not sliding in found right side of unit bent inward and side of door bent causing rack and door to not close, tried to adjust but unit is bent bad it will need new tub assembly, front door,inner door,hinges,gasket,seal and wheels some parts where special ordered advised if she gets 7nit replaced plz call office ; ordrng 1 W11409865 (Tub assembly) and 1 W11483553 (Gasket) and 2 W11614118 (Wheels)s and 1 W11559689 (Inner door) and 1 W11664713 (Seal) and 1 W11573703 (Hinge left) and 1 W11573702 (Hinge right)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/25/2023
"Checked over unit and found fridge door gaskets ripping on top and along the whole side this is causing poor sealing on fridge doors letting warm air in and condensation, will order new left and right door gaskets and return with parts ; ordrng 2 W10830274 (Door Gasket)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Worcester, MA 01604
Roger R.
Job Details: 07/25/2023
Found unit has a bad gearcase that shows evidence of leaking and is noisy during agitation. Will need new gear case and slider ; ordrng 1 W11449841 (GEARCASE) and 1 W10734521 (SLIDER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAT4
Near Norton, MA 02766
Angel R.
Job Details: 07/25/2023
Ran unit a couple times and got pump to pass whatever was clogging it. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Waterbury, CT 06704
Martino S.
Job Details: 07/25/2023
"Check unit both sections not cooling, check amperage on compressor only 1amp and running sluggish and very hot. Appears to have leak of irfeccentt compressor. Customer insist on having unit replace saying its only a few days old he doesnt want unit repair. Try to call tech line for documentation but unable to get through. Sr # 7736943624"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Simsbury, CT 06070
Ruben C.
Job Details: 07/25/2023
Checked unit found evap only had frost on two lines ordering comp and drier; rqstng P&A on 1 W11209866 (Comp) and 1 W11490399 (Drier)
We serviced a
KITCHENAID RANGE
Model KECC604BSS00
Near Enfield, CT 06082
Gary V.
Job Details: 07/25/2023
"Inspected and found left front burner and switch non operational, quoted and they will call."
We serviced a
SAMSUNG WASHER
Model WF393BTPAWR/A2
Near Millis, MA 02054
Angel R.
Job Details: 07/25/2023
"Ran rinse and spin cycle with several towels in. Quoted customer on shock absorbers and labor, unit is shaking violently and they are squeaking. They will think about doing the repairs and get back to us."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Huntersville, NC 28078
Mark C.
Job Details: 07/25/2023
Unit is not making ice due to a ice cube being stuck between the mold and arm. Cleared blockage unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Springfield, MA 01108
Mike K.
Job Details: 07/25/2023
"Complaint unit was making ice after repair. Icemaker was off, turned on and activated test cycle, completed and filled fine. No additional charge"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near West Springfield, MA 01089
Mike K.
Job Details: 07/25/2023
"Unit frosting and n upper section of freezer, found gasket not sealing upper right. Reformed gasket and advised customer to leave door closed for next 6 hours to allow to take form."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Westfield, MA 01085
Mike K.
Job Details: 07/25/2023
"F1e2, f7e6, f0e2 cleared history. Motor control fault, motor fault. Ran diagnostic cycle, Turned slowly then just hummed in spin, basket turns freely. Unplugged/ plugged f1e2 error, ran test again, completed test no errors. Reoccurring issue. Control (2x),harness, motor and capacitor have been replaced, will work fine in testing and then after a load goes back to same issue.Called tech line and gave history, had me go into normal cycle which is now working, which it has done each visit.Deemed unrepairable.Sr#7736940196"
We serviced a
WHIRLPOOL WASHER
Near Medway, MA 02053
Angel R.
Job Details: 07/25/2023
Customer has no paperwork and door is locked. Cannot get drain pump to stop. Gave customer ballpark quote on labor and parts and they decided it may be a better idea to buy a new one.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Enfield, CT 06082
Gary V.
Job Details: 07/25/2023
"Inspected and basket went out of balance and broke multiple parts and outer tub, will order parts needed and customer will call fro return date when they arrive.; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W10371566 (Outer tub) and 1 W11217817 (Suspension rods) and 1 W11607637 (Main acu)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS01
Near East Hartford, CT 06108
Chuck M.
Job Details: 07/25/2023
Customer complaint is that oven door glass shattered while cooking. Took pics. Ordered door glass. ; rqstng P&A on 1 W11455430 (Door Glass) and 1 W11178521 (nameplate)
We serviced a
GE REFRIGERATOR
Model GNE25JGKWFBB
Near Enfield, CT 06082
Gary V.
Job Details: 07/25/2023
"Inspected and found water filter not screwed in all the way. Tightened and cycled, flushed water system and tested fine. Allow 24 hours for ice production."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/25/2023
"Found thermal cutoff bad, replaced, unit still not heating. Element check good. Found 240v to unit. Found onlyn40v coming from timer. Needs timer. Ordering timer, Informed customer office will call when part comes in. ; ordrng 1 WPW10185982 (Timer), used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/25/2023
Installed all new parts and ran ice maker on a fast ice cycle let unit make ice and unit stayed on and dumped waited for drain and unit pumped out water and restarted the cycle normally. All operations now working to specs
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH979AWW3
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/25/2023
"Tested unit and found machine running normally and starting up ran diagnostics and found no errors let unit recalibrate and machine went threw as designed. Checked owi sensor and it is clean and operating normally, advised customer unit is working to specs and washing as designed"
We serviced a
GE REFRIGERATOR
Model PSF26MGWABB
Near Windsor, CT 06095
Chuck M.
Job Details: 07/25/2023
Installed reservoir and tested. No leaks found.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near East Granby, CT 06026
Chuck M.
Job Details: 07/25/2023
Customer complaint is that washer stopped working and has error code F06e02 communication error. Ran diagnostics and confirmed error code. Found motor control not responding. Ordered control. ; ordrng 1 WPW10374126 (cntrl-elec)
We serviced a
LG REFRIGERATOR
Model LTCS20020W
Near Windsor Locks, CT 06096
Chuck M.
Job Details: 07/25/2023
"Received evaporator cover but fan was in included in assembly. Reordered. ; rqstng P&A on 1 AEB75144906 (Grille and Fan Assembly), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/25/2023
"Replaced light switch and control. Entered diagnostics, ensure correct information was stored. Tested, all operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Longmeadow, MA 01106
Gary V.
Job Details: 07/25/2023
"Inspected and found O-ring on drain pump pinched, replaced with new drain pump and cycled, tested fine.; used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Paxton, MA 01612
Roger R.
Job Details: 07/25/2023
Found no power at wall recommended calling electrician to restore power to outlet.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Worcester, MA 01602
Roger R.
Job Details: 07/25/2023
Found unit had a bad start capacitor on the motor. Quoted $79.99 for new capacitor and $199 labor charge. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model Mvw4505mw0
Near Worcester, MA 01604
Roger R.
Job Details: 07/25/2023
Installed all parts and checked all okay.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Worcester, MA 01604
Roger R.
Job Details: 07/25/2023
"Arrived and found unit unplugged. Plugged in and drain pump is running and no water in tub. Checked water sensor hose and it is normal and no restrictions. Called tech support. Was told unit may be in flood mode and to wait 10-15 minutes and unit may start to respond if not then replace main board again. Waited from 11:30 to 11:45 and unit did not stop trying to drain out. Will order another new main board W11626074; ordrng 1 W11626074 (Board, main)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Worcester, MA 01606
Roger R.
Job Details: 07/25/2023
Installed new wire harness due to burnt wires at the terminal block. All checks ok. ; dspstn on spec-tagged invntry: 1 WPW10245259 TERMINAL BLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Milford, MA 01757
Angel R.
Job Details: 07/25/2023
"Called Tech line, suggested replacing the 3 way valve after we ran test 4 on diagnostics. FC is working fine. Found no frost on RC evap. SR#7736939141. Got valve price from Mike.; ordrng 1 W11580434 (3 way valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mooresville, NC 28115
Vincent O.
Job Details: 07/25/2023
Found unit will heat but does not cycle heater properly. Checked and verified good airflow and vents are clean. Order and replace timer and cycling tstat. ; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Tstats)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near China Grove, NC 28023
Vincent O.
Job Details: 07/25/2023
Found faulty lid lock not allowing unit to operate properly. Replaced lid lock. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rockwell, NC 28138
Vincent O.
Job Details: 07/25/2023
Found low water pressure in home on cold side. Instructed customer to have water pressure resolved. All functions check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Salisbury, NC 28146
Vincent O.
Job Details: 07/25/2023
Installed new drive assembly and control. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brooklyn, CT 06234
Amanda R.
Job Details: 07/25/2023
Complaint whole machine walking and vibrating excessively ran empty quick cycle loud screeching noise at end of spin cycle needs parts ; ordrng 1 W11130362 (Suspension) and 1 W10902814 (Wash plate) and 1 W11454734 (Gear case)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Woodstock, CT 06281
Amanda R.
Job Details: 07/25/2023
Leaking water from front left side of sump assembly needs new sump assembly replaced ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Putnam, CT 06260
Amanda R.
Job Details: 07/25/2023
Replaced cam kit and belt only makes noise with weight in it and at the very end of spin cycle for only seconds
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Coventry, CT 06238
Amanda R.
Job Details: 07/25/2023
Hub and wash plate stripped quoted for parts f7e6 error code ; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Thompson, CT 06255
Amanda R.
Job Details: 07/25/2023
Not starting control burnt needs to be replaced ; schdld next appmnt for 7/31 MON PM
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Worcester, MA 01606
Roger R.
Job Details: 07/25/2023
No model number serial number tag on unit. Found unit has a stretched and loose belt. ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Grafton, MA 01519
Roger R.
Job Details: 07/25/2023
"Installed new main board, leveling legs in front of unit and also installed new crisper drawer with front. All checked normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Springfield, MA 01104
Chris B.
Job Details: 07/25/2023
Complaint that the top drawer is broken. Replaced part with TS W10712395.. unit working normal.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Springfield, MA 01104
Chris B.
Job Details: 07/25/2023
Complaint that the unit is not draining properly. Found hose kinked and was able to unclogged and adjust. Ran two diagnostic cycles and unit working normal. ; dspstn on spec-tagged invntry: 1 W10876600 DRAIN PUMP and 1 W10913953 ACTUATOR
We serviced a
LG WASHER
Model WM3270CW
Near Springfield, MA 01119
Chris B.
Job Details: 07/25/2023
Unit couldnt be serviced do to washer is on a pedestal and theres no room in the back nor space in the front to get to the pump. Will need to reschedule when customer has it down to the floor. Customer will contact office as soon as washer is accessible. Please reschedule customer when washer is ready.; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Springfield, MA 01104
Chris B.
Job Details: 07/25/2023
Complaint that the unit is noisy when tumbling. Found bad motor. Quoted parts and labor but customer will verify if the part is still under warranty with Samsung and will contact office if not. Collected trip fee.; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT
We serviced a
LG WASHER
Model WM3270CW
Near Springfield, MA 01119
Chris B.
Job Details: 07/25/2023
Unit couldnt be serviced do to washer is on a pedestal and theres no room in the back nor space in the front to get to the pump. Will need to reschedule when customer has it down to the floor. Customer will contact office as soon as washer is accessible. Please reschedule customer when washer is ready.; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Palmer, MA 01069
Chris B.
Job Details: 07/25/2023
Complaint that the unit is not cooling properly. Found little frost pattern on the evap. and condenser is clean. Will order parts for a return visit.; ordrng 1 W11370574 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11504447 (Coupler) and 1 W11504433 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Belchertown, MA 01007
Chris B.
Job Details: 07/25/2023
"Found black crud in the inside underneath the wash plate and wash plate was loose. After removing the agitator the nut broke of because of heavy rust. Will need to order new gear case, plate and screw. Will order parts for a return visit. Customer ask for Chris to return if possible.; rqstng P&A on 1 W10909670 (Spanner Nut) and 1 W11393685 (Gear Case) and 1 W11550891 (Wash Agitator) and 1 2xFrameJob (2x Frame Job) and 1 W10752187 (Screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Longmeadow, MA 01106
Gary V.
Job Details: 07/25/2023
"Installed new electronics and cycled back on, temps in both compartments test good. Took pics of temps. All functions test fine."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Huntersville, NC 28078
Mark C.
Job Details: 07/25/2023
"Upon arrival customer is irate and throwing obscenities, needs rescheduled with a different technician for I will not deal with this weasel of a man; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Harwinton, CT 06791
Martino S.
Job Details: 07/25/2023
"Check water supply to water valve good, ice maker does not cycle on, part order tentative P/A; ordrng 1 1 (W11455232) and 1 W11455388 (Water valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HV4
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/25/2023
"Tested unit and found oven light staying on and unit would not heat up, checked voltage to oven and find 240v and 120v on each side checked wire harness and found door switch disconnected causing light to stay on and unit to not heat up thinking door is open, reconnected switch and heated unit to 350 degrees checked element and unit is now heating and all functions are working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Charlotte, NC 28208
Ryan S.
Job Details: 07/25/2023
"Retuned to replace parts ordered, installed all gaskets, and installed tip led strip and bottom led. Showed customer verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Southington, CT 06479
Martino S.
Job Details: 07/25/2023
"Unit fill and drain only need helper support please order part tentative P/A.; ordrng 1 MVW6200KW0 (Transmission) and13.96 1 W11283592 (Motor) and 1 W11239857 (Belt), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM KIT"
We serviced a
FRIGIDAIRE DRYER
Model EFME427UIW0
Near Charlotte, NC 28216
Ryan S.
Job Details: 07/25/2023
"Customer dryer was actually leaking , not the washer. Found valve on dryer was leaking. Customer wanted to just unhook dryer valve. And not repair. Collected trip fee."