Service History 127

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Johnston, Rhode Island 02919

Lee

Job Details: 10/16/2025

Installed valve tested okay

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC300ESS07

Near Providence, Rhode Island 02908

Lee

Job Details: 10/16/2025

"Incorrect compressor was ordered, ordering correct one, Evap is correct and left with customer; ordrng 1 W11557425 (Compressor)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 10/16/2025

Installed part start switch tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Webster, Massachusetts 01570

Glenn

Job Details: 10/16/2025

Install control board calibrated washer tested all OK SP W11766193 - Special Project S153EB; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Sutton, Massachusetts 01590

Glenn

Job Details: 10/16/2025

Replaced compressor filter and switching valve tested for leaks there is a slow leak in one of the evaporators will need to order parts allow 2 hrs ; ordrng 1 W11578026 (Freshfood evaporator) and 1 W11598434 (Freezer evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT311FZDW01

Near Worcester, Massachusetts 01602

Glenn

Job Details: 10/16/2025

Installed parts control and hinge related parts tested all OK door closes properly

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/16/2025

"Removed and replaced right front burner head and cap. Tested, burner igniting and relighting properly at this time. Burner head was replaced before. Customer says that burner works correctly initially but that issue returns over time. Have spoken to tech about this before, no other recommendations. Believe that burner head is warping from heat during use causing issue. Advised customer that if problem returns to call Whirlpool and request a second opinion.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ04

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/16/2025

"Removed evaporator cover, replaced evaporator motor, blade, and other listed parts. Reassembled, tested, fan operating properly and quietly. Removed and replaced diffuser assembly. All operating properly."

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/16/2025

"Tested and found drain pump operating properly. Entered diagnostics, found F0E2 oversuds error. Ran diagnostics test cycle, completed properly. Ordering pressure switch. Checked part availability and scheduled return for 10/22 PM ; ordrng 1 W11316246 (Pressure switch)"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF577KPS02

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/16/2025

"Tested and ran diagnostics. Found E5 ice maker error. Disassembled and removed ice maker compartment. Replaced ice maker, fan, valve and fill tube heater. Cycled power to clear error. Reassembled, ran test 56 to ensure error was cleared. Ran ice maker test 57 and valve test 45, all operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/16/2025

"Checked and found drain pump operating properly. Customer just had new disposal installed, found plug was not removed from disposal. Removed plug, dishwasher now operating and draining and operating properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 10/16/2025

"Replaced parts hinges and strike, tested all OK ; used 1 W11457841 (STRIKE) from stock"

We serviced a

ROPER WASHER TL

Model RTW4440VQ2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/16/2025

"Disassembled washer, removed and replaced motor, coupler, drain pump, drive block and switch. Reassembled, tested, washer draining and operating properly."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 10/16/2025

"Tested unit and found oven is heating but now erroring F8e0 fan issue ran diagnostics and found errors f2e1,f2e0 wile running a bake cycle found fan not coming on to cool unit down fan faulty. Spoke with customer on fan needing to be replaced and she told me she did not believe me asked why didnt I find this when I was there the first time advised bc there was nothing wrong with the fan the bake Element was cracked in half not heating. Customer told me she did not believe me and was telling me how to do my job explained things break days apart it happens and I was not dealing with the attitude and being treated like that an I left, advised tenant I was sry but not getting talked down to Im here to help"

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Plainville, Connecticut 06062

Jimmy R.

Job Details: 10/16/2025

"Installed all new parts and found oven not lighting but burners still would not light, chcked voltage to spark module and no power traced wires to front burners and found brown wire broken causing issue with no lighting. Fixed wire and unit is now lighting and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHAXVQ00

Near Lowell, North Carolina 28098

Ryan S.

Job Details: 10/16/2025

Customer complained icemaker not working. Found no ice. Found water valve drip leaking causing buildup in icemaker/fill tube. Ordering valve and keeping icemaker for return call due to damage from ice buildup. Scheduled return call with customer. ; ordrng 1 W10408179 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Lowell, North Carolina 28098

Ryan S.

Job Details: 10/16/2025

"Customer complained freezer door switch broke. Found freezer door switch has frost buildup, was able to defrost and switch working ok now . Noticed condensation buildup on top of freezer door, ordering gaskets to put u see freezer door gasket per appliance fix live. Scheduled return call with customer. ; ordrng 2 W11159728 (Gasket)s"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/16/2025

"Customer complained ref stoped cooking, then freezer getting warmer . Found evap frozen over. Ran service test and found heater not working after finding bimetal bit opening. Ordering harness and heater. Scheduled return call with customer. ; ordrng 1 W11449066 (Harness) and 1 W10857624 (Heater)"

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOD51EC0HS20

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 10/16/2025

"Customer complained unit keeps getting power loss error. Found proper voltage to board and continuity through harness to ui. Customer had closing documents for closing date 10-30-23 , with 1 year additional warranty in service bench. Ordering new UI and main control board. Informed customer office will call when parts come in. Customer said he had another ticket for the cooktop, called office and could not find ticket, informed customer to call whirlpool to get new ticket for cooktop.; ordrng 1 W11600355 (Ui panel) and 1 W11261167 (Main control (with power))"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 10/16/2025

Complaint that the dryer is not turning and wont dry properly. Found fail belt and rollers. Replaced parts with TS# 4392065 and unit heat and running normal.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 10/16/2025

Complaint that the dryer is not heating up properly. Found all fuses and element working fine but found failed timer on Pins A to B. Replaced timer and unit heating normal.

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW4

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 10/16/2025

Complaint that the washer wouldnt stop running. Found fail sensor switch. Replaced control board on S Code: S153EB. Ran diagnostic and all tested normal. ; dspstn on spec-tagged invntry: 1 W11603811 CONTROL

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW1

Near Springfield, Massachusetts 01128

Chris B.

Job Details: 10/16/2025

Complaint that the washer is not cycling correctly. Found bad actuator and replaced part with TS# W10913953. Ran diagnostic and unit working properly.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 10/16/2025

Complaint that the oven is over heating. When running bake cycle the top element would stay on and wont cycle. When activating the diagnostic feature the broiler would turn on and get red hot without turning the test feature for the broiler. Found failed control board.; ordrng 1 W11696067 (Control Board Black)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ09

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/16/2025

Customer complaints from leak in the front near freezer side. Inspected unit for a while after a while found slight drip from filter housing ordering new filter housing scheduled return call with customer for Friday because her husband will be off Friday.; ordrng 1 W11162042 (Filter housing)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 10/16/2025

"Complaint not dispense water, even after replacing with a brand Still does not dispense any water. Even if filter was not was removed it does not dispense water. I found complaint true found valve assembly filter. Housing assembly was sticking preventing it from dispensing water properly was able to get valve to release on filter housing assembly unit now dispensing water properly Refrigerator is on a saddle valve advised customer to remove saddle valve and replaced with a normal ball valve. No further issues found or reported by customer."

We serviced a

LG WASHER FL

Model WM3670HWA

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 10/16/2025

Complaint that the basement floor was heavily wet and wanted to verify is the washer was leaking. Found no leaks on the washer but did find the leak on the cold line from the wall. Customer will have the line replaced. Washer working normal. Collected trip fee.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/16/2025

"Ran washer and found unit would not agitate it would just buzz back and forth never fully rotating agitator, ran diagnostics and found error F7e6 motor fault, when spinning found unit wobbling back and forth. found suspension bad and actuator broken, replaced both parts and ran a calibration cycle unit is now going thew. Ran a spin and a wash finding unit now operating to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/16/2025

"Tested dryer and found unit would tumble but not heat up, removed front panel and found heating element not ohming out found blower wheel cracked and not pushing out exhaust properly. Replaced element and blower wheel ran a cycle and unit is now heating and operating to specs. Advised customer venting needs to be cleaned it is full of lint ; used 1 WP3387747 (ELEMENT), and 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Suffield, Connecticut 06078

Gary V.

Job Details: 10/15/2025

"Inspected and found inlet valve causing water hammer, and no communication thru harness to main acu, will order parts and return.; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control) and 1 W11513255 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/15/2025

"Installed new electronics and harness, cycled thru diagnostics and tested fine."

We serviced a

JENNAIR WINE CELLAR

Model JUWFL242HL01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/15/2025

Complaint unit barely cooling not getting down to proper temperatures not getting colder than 55? in any zone coldest temperatures possible. I found unit is making a gurgling noise like oil is in the evaporator core. Ordering compressor Im going to attempt to purge with nitrogen evaporator core as evaporator is NLA advised customer that if evaporator is a problem unit will be considered no longer repairable. Evaporator has a ball of ice and a top corner compressor is extremely touch.; ordrng 1 W11360594 (Compressor)

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS09

Near Cumberland, Rhode Island 02864

Lee

Job Details: 10/15/2025

"Customer states microwave door does not shut properly Confirmed issue found interlock assembly has failed, need to order and replace.Tuesday morning ; ordrng 1 W11493414 (Interlock assm)"

We serviced a

GE RANGE

Model JB250DF5BB

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 10/15/2025

Replaced all parts and burner Cycling normal. 1yr warranty on parts and labor.

We serviced a

LG WALL OVEN

Model LWD3063ST

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 10/15/2025

"Double wall oven. Power off at breaker. Heard a loud pop while using upper broil and lower bake. Tested components at control. Good resistance on both bakes, convections bakes and both inner/outer broils. Had breaker turned on, voltage good at terminal. ran lower oven on bake and preheated fine. Ran upper broil and both broils heating fine. Several minutes into running both heard a pop and popped breaker. Pulled unit out on cart and found scorch marks on incoming power where it connected to a junction box. Tested at unit terminal and getting connectivity from neutral to l1 and l2. Electric issue, advised to have an electrician correct. Collected for service call"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ08

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 10/15/2025

"Complaint that the ice maker stopped making ice. Found IM on standby, ran a diagnostic test and ice turned and filled up properly. Unit needed a hard reset."

We serviced a

MAYTAG WASHER TL

Model MVWP575GW0

Near Springfield, Massachusetts 01128

Chris B.

Job Details: 10/15/2025

Complaint that the washer would fill then stops. Found bad control board. Will order part for a return visit.; ordrng 1 W11411581 (Control Board)

We serviced a

WHIRLPOOL WM/WALL OVEN COM

Model JMW2427IM03

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/15/2025

Complaint F2E1 error code tried cleaning no change. I found complaint was true. Replaced user interface tested operations. Everything is working properly with no further issues found.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/15/2025

Door came in dented and scratched underneath saran wrap when it was peeled off could see it. Upon arrival door was still in plastic bag sealed. Customer approved door as she told her office. It looked fine. Installed door tested operations new further issues found with unit at this time.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706EBS01

Near Westhampton, Massachusetts 01027

Mike K.

Job Details: 10/15/2025

"Pantry display is out, water in bottom of pantry and evap cover warped. Issue with constantly running, frost in fr section, door is sealing fine.Pantry control board shows no corrosion at board or connector. Drain pan is warped. Will need evap kit and harness.Quoted for harness, drain pan and labor. Cs knows he could still need pantry and/or main control Id harness doesnt resolve issue.; ordrng 1 W11457241 (Drip pan) and 1 W11170612 (Harness pantry)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/15/2025

"Confirmed drain pump constantly running. Removed and replaced control. Reassembled, plugged back in. Ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

KITCHENAID WALL OVEN DBL

Model KOED530PSS00

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/15/2025

"Checked and confirmed error. Pulled oven from wall. Called tech line spoke to Jonathan case# 22240283. Advised him of all previous repairs. Per tech line, Checked resistance P5-5, and P5-4 to J8. He said it should be between 15 and 20 ohms, reading between 16 and 18 ohms on all.Called back spoke to Steve case# 21241468 told him of readings. Checked boards on P5-4 and P5-7, confirmed power out of boards to both blower fans. Also confirmed proper voltage at both fans. Lower oven fan not working. Removed and replaced lower blower. Tested, both fans now operating properly. Collected for repair on cc."

We serviced a

AMANA WASHER TL

Model NTW4516FW1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 10/15/2025

"Inspected and found after monitoring unit in wash and into rinse and spin found motor overheating near end of cycle causing no spin and having to cool off before it will run again, will order motor and main acu and call for return date.; ordrng 1 W11124710 (Main acu) and 1 W10890624 (Drive motor)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS6

Near Ellington, Connecticut 06029

Gary V.

Job Details: 10/15/2025

"Inspected and found bake temperature getting to 350? and then main relay for a bake igniter dropping off, causing poor baking temperatures, quoted .unit needs main control board and customer will call if wants to proceed with repairs."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 10/15/2025

Replaced all parts and washer running normal. No error codes found after.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

We serviced a

MAYTAG WASHER TL

Model MVWB765FC3

Near Lincoln, Rhode Island 02865

Lee

Job Details: 10/15/2025

Installed lid latch. Tested properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Cranston, Rhode Island 02905

Lee

Job Details: 10/15/2025

"Customer states unit does not dry dishes.Found error message for no heat , checked and found heater reading as open, replaced heater, reran diagnostics cleared error and verified heater is coming on now."

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFC2089WEM9

Near Warwick, Rhode Island 02888

Lee

Job Details: 10/15/2025

"Customer states icemaker does not make iceConfirmed issue found icemaker does not call for water and can not be turned offReplaced icemaker, verified unit filled, tested okay; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Warwick, Rhode Island 02886

Lee

Job Details: 10/15/2025

"Customer states light in freezer does not work, confirmed issue found light switch faulty, replaced and left led with customer. Tested okay"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model mvw4505mw2

Near North Kingstown, Rhode Island 02852

Lee

Job Details: 10/15/2025

"Customer states unit goes from sensing to doneConfirmed issue found fault code for basket speed sensor, replaced actuator, ran quick wash, tested okay; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMBP100ESS20

Near Coventry, Rhode Island 02816

Lee

Job Details: 10/15/2025

"Customer states unit gives error message, also tripped breakerConfirmed issue found cavity thermostat melted, wire leads as well, need to replace wire harness, comes with thermostats. Returning Tuesday 21st pm; ordrng 1 W11578578 (Harness)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/15/2025

F3E1 Pressure Sensor Error or Drain Pump Running Continuously S Code: S153EB Effective Dates: 2/12/2025 - 12/31/2025 Parts and Labor Top Load Washers: CC01xxxxx - CD35xxxxx Stacked Laundry: MC01xxxxx - MD35xxxxx replaced main control board performed a control board calibration process before departure. Everything working properly with no further issues reported

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Coventry, Rhode Island 02816

Lee

Job Details: 10/15/2025

"Special Project S153EBCustomer states unit continues to drain. Confirmed issue found error message for pressure , replaced control tested okay.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/15/2025

"Assembly unit now dispensing water perfectly fine no further issues found icemaker, cycled and filled to proper level with water with no issues no further issues reported by customer."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model KSSS48FMX02

Near Easton, Massachusetts 02375

Aimee

Job Details: 10/15/2025

Complaint is that unit loose power Found unit not sending 120 volts to condenser fan and making beeping sound for board. Unit intermittently control looses all voltage. Main board Control and condenser and uiControl board and nlaAnd ui nla

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Easton, Massachusetts 02356

Aimee

Job Details: 10/15/2025

Top temp 131Found the temp selector open; ordrng 1 W11050715 (Temperature switch)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 10/15/2025

"Unit was constintley running drain pump, falls under bulletin for needing board replaced. Replaced board, unit tested good in diagnostics and quick wash. Complete S Code: S153EB"

We serviced a

MAYTAG DRYER

Model NOT AVAILABLE

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 10/15/2025

"Cust refused serice , thought called advantage appliance And was calling because had service 1 week ago and still making noise .Explained prices and didnt want service they just came .Left with a magnet. Called office ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/15/2025

Complaint freezer section keeps freezing up with snow and ice leaking on floor. I found air leak at top right corner of the freezer door. I tried reforming door gaskets and found door is warped ordering new freezer door to fix issue. Customer will open box and peel off saran wrap to inspect for scratches and dents. No additional issues found with refrigerator at this time.; ordrng 1 W11652977 (Freezer door SS)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW1

Near Taunton, Massachusetts 02718

Aimee

Job Details: 10/15/2025

Spin basket is broken and gear case Stripped .Also needs suspension rodes.Cust buying new

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model wrt311fzdz05

Near Brockton, Massachusetts 02301

Aimee

Job Details: 10/15/2025

Found the door open to freezer was left open and caused the air returns to freezer up.Steamed out and fan is running .

We serviced a

JENN-AIR REFRIGERATOR SXS

Model JS48SEDUDW15

Near Easton, Massachusetts 02356

Aimee

Job Details: 10/15/2025

Found the ice maker wate line leaking under fridge . Also found the 1/4 inch line leaking .Found the icemaker line can be replaced.Spoke to Mike if had water line has 5/16 at shop. Would need 1/4 inch also with us for call to bring 5/16 and 1/4 n h water line with us to repair Cost is 7 dollars a foot 5 dollars a foot 2 slots 2 men is a big built in fridge and needs to come .; ordrng 1 W11212166 (Ice maker line) and 1 W11565275 (Water inlet)

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Easton, Massachusetts 02356

Aimee

Job Details: 10/15/2025

"F7e1 speed sensor, replaced the shifter and ran diagnostics complete; used 1 W10913953 (Acuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Tolland, Connecticut 06084

Gary V.

Job Details: 10/15/2025

"Inspected and found debris on front panel of dishwasher, advised customer about possible cleaning panel with barkeepers friend and took pics. All other functions test fine at this time. Referred customer to warranty section of owners manual for cosmetics."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JF42NXFXDE02

Near Holland, Massachusetts 01521

Gary V.

Job Details: 10/15/2025

Tech was assigned as a helper; snapped 1 QuickPics

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507EBL01

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/15/2025

"Customer had refrigerator empty and shelves removed on arrival. Disassembled interior, removed warped drain pan. Ensured drain line was clear. Installed new pan and reassembled interior. All operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model KRMF536RPS00

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/15/2025

Checked and found compressor and condenser not running on arrival. No power to either from control or inverter. Unplugged and cycled power. Everything powered back on and now cooling and operating properly. Quoted customer for replacement of inverter and main control. Saved estimate. Customer wants to wait and see if refrigerator continues to work.Collected for service call on ck#1379

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ00

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/15/2025

"Checked and found evaporator completely iced up and frozen. Entered diagnostics, found F4E1 defrost error. Ordering control and defrost heater. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11768067 (Control) and 1 W11758376 (Heater)"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/15/2025

Installed all new parts and recalibrated unit washer now going threw a wash cycle. Ran a drain and spin finding all operations now working to specs

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHW08

Near Johnston, Rhode Island 02919

Lee

Job Details: 10/15/2025

"Customer states unit makes ice very slowlyFound temp of 5 degrees in freezer 36 fresh food, frost pattern okay, icemaker harvested and filled okay.Called techline, was advised to adjusted freezer damper, and asked customer to wait 72 hours for ice bin to fill.21249814"

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW2

Near Worcester, Massachusetts 01606

Glenn

Job Details: 10/15/2025

"Complaint washer will not start found error code F7E3. Replaced actuator and cam kit tested all ok in cycle diagnostics both in agitation & Spin no error codes ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Worcester, Massachusetts 01605

Glenn

Job Details: 10/15/2025

Replaced actuator ran diagnostics cycle tested all ok ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT

We serviced a

WHIRLPOOL DRYER FL

Model NED4655EW1

Near Worcester, Massachusetts 01603

Glenn

Job Details: 10/15/2025

"Found the dryers only getting 120 V (customer instruction) needs electrical repair. It appears the outlet has a loose connection as if I wiggle my meter in the outlet. I can get 240 sometimes but I do not get 240 at the dryer and I tested the power cord, which is OK."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Worcester, Massachusetts 01603

Glenn

Job Details: 10/15/2025

"Verified failure, control pressure switch not reading water pressure properly. Replaced part tested all OK calibrated washer.F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/15/2025

Found control malfunction F8E4 error when no leak is present order parts ; ordrng 1 W11410061 (Control) and 1 W11545764 (Flood switch)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Leicester, Massachusetts 01524

Glenn

Job Details: 10/15/2025

Dryer not heating tested found no voltage from the timer to the heater will need to order the timer ; ordrng 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Dudley, Massachusetts 01571

Glenn

Job Details: 10/15/2025

Installed cooktop and element tested all four burners all tested OK

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/15/2025

Customer complaint unit off balance upon arrival found no error codes . found unit would go through all steps in service diagnostics . found suspension to bouncy New suspension. schedule Return call with customer.; ordrng 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/15/2025

Customer complaining unit started leaking out the front the first time he used it. Upon arrival ran unit found water valve not operating unit not feeling. Found control board only sending 10 V to water valve when prompt watering new control board and water valve scheduled return call with customer.; ordrng 1 WPW10327249 (Valve) and 1 W11683480 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/15/2025

Customer complained ice and water dispenser not working. Found ui panel not operating either. Found ui dead. Found dispenser /chute mechanically broken. Installed pre id UI and Chute. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 10/15/2025

"Customer complained of frost build up inside freezer. Found light switch slighty covered in frost. Removed buildup, light working. Installed gaskets at top of freezer door to ensure air leak would be solved. Door Gaskets are good otherwise. Verified proper operation. ; used 1 W11159728 (GASKET), and 1 W11159728 (GASKET) from stock"

We serviced a

JENNAIR RANGE

Model JGRP436HL05

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/15/2025

Customer complain unit not heating as well. Customer stated she was using traditional mercury thermometer informed customer the thermometers will not get proper temps. Ran bake 350? unit preheated and cycled. Got a avg reading of 360. Informed customer unit working as designed.

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HC2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/15/2025

Customer complained unit flooded when unit was off. She leaves door open so unit filled with water and came out of unit and flooded floor. Water was turned off and unplugged. Turned unit on and it started draining. Turned cold valve on and found even with power off water dripping into dispenser from cold valve. Hot valve not dripping. Needs new cold water valve. Called safety. Whirlpool would not pay for repairs. Quoted 410.54 for repair. Customer denied repair trip fee covered with authorization.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ01

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/15/2025

"Upon arrival, whirlpool had sent doors to customer for external damage/cosmetic damages. Installed all doors sent to customer verified proper operation. Confirmed Customer was satisfied with new doors."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/15/2025

"Installed new control board and when running bake bake element shorted out. Arched inside bake element housing also damaged and shorted new board. Ordering control board, and bake harness. Called techline 21248750 case number. Ordering control and keroing bake element . Scheduled with customer. ; ordrng 1 W11548749 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JF42NXFXDE02

Near Holland, Massachusetts 01521

Chris B.

Job Details: 10/15/2025

Replaced all parts and unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM0A

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/15/2025

"Inspected and found ice maker broken, jammed mid cycle, replaced with new ice maker and tested fine. Please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WML75011HZ2

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/15/2025

"Tested unit an found when customer would use venting fan it would never turn off even when selecting off on cntrl, ran diagnostics and found fan shutting off and on then went to use fan regularly and it would not shut off until it was unplugged, control failing will ave to replace left control, main cntrl, fan motor and capacitor, parts tentative p/a ; ordrng 1 W11220415 (Cntrl left) and 1 W11129649 (Cntrl) and 1 W11712433 (Fan motor) and 1 W11405832 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF302ESS08

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/15/2025

Installed all new parts and cycled ice maker found ice maker now filling and operating normally door is sealing and all operations are working to specs. Advised to give unit 24hrs so temps can regulate

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/15/2025

"Tested unit and found console would power up but would not start a wash cycle, ran diagnostics and found errors F1e2 motor drive module over voltage, f2e1 stuck key, removed console and checked all connections trying to reset each one and unit still will not allow the start button to operate. Console is faulty and needs to be replaced along with main cntrl. Parts tentative p/a ; ordrng 1 W11478525 (Console) and 1 W11621180 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 10/15/2025

"Tested oven and found unit would not light on a bake or broil cycle found door hanging off of hinges due to hinge had broke and lower door frame has started to fall off. Tested ignitor and find faulty tested upper burners and found gas valve gas flow really weak tapped on valve and it started to operate. Out door back on hinge track to hold it in place for now unit is going to need entire door replaced hinges replaced ignitor and seals replace, control interface is warn thew will need to replace cntrl, will also need extra time to put everything back together. Parts tentative p/a ; ordrng 1 W11113908 (Cntrl) and 1 W11176454 (Ignitor) and 1 WP98014893 (Valve) and 2 W10857234 (Hinges)s and 1 WPW10535777 (Glass) and 1 WPW10535767 (Inner glass) and 2 W11170320 (Mntg bracket)s and 1 W11176456 (Outer glass) and 1 W11105139 (Bracket glass) and 2 W11104748 (Inner gaskets)s and 1 WPW10535778 (Door gasket) and 1 W11209792 (Trim left) and 1 W11232008 (Trim right)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/15/2025

"Tested washer and found when plugging unit back in it would start running the drain pump canceled out pump and it would kick right back on, checked errors and found pressure sensor error f3e1 control faulty. Replaced control cover3d under s code and unit is now operating to specs"

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 10/15/2025

Installed rotor and stator tested unit and washer is now ramping up to a high speed spin and all operations are working to specs

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Ludlow, Massachusetts 01056

Mike K.

Job Details: 10/15/2025

"Replaced pantry door, pantry harness, u/I control.Door gasket not sealing upper right most noticed . Door physically is wider at top then bottom. Gasket is in good shape. Ordering rails.Replaced main and power control boards. Compressor/fans running, u/i operating; ordrng 1 W11668672 (Freezer rail)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH78519LZ00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/15/2025

"Took microwave down. Disassembled, removed and replaced all listed parts. Plugged microwave in, immediately heard a pop and no display or response from any inputs. Checked and found 20amp fuse did not blow, control blew immediately upon plugging unit in. Checked and found short to ground on L-out connection on filter board. Called tech line. While waiting on tech line customer called Queen City. She asked me to close everything back up that she would get it replaced. Tech line never picked up. Put everything back together and put microwave in her garage."

We serviced a

MAYTAG WASHER TL

Model MVW6230HW2

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/15/2025

"Checked and found nut holding cam pulley loose and belt very worn. Removed and replaced cam, actuator and belt. Reassembled, ran DLMS calibration. All completed properly.Pt# W10721967 - inv# 68190579; used 1 W10913953 (Actuator), 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

LG DRYER FL

Model 0L1R03HB

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 10/15/2025

Complaint that the dryer has an error code and found heavy lint buildup in the bottom in the screen. Removed all debris and dryer working normal.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDHV03

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 10/15/2025

Complaint that the refrigerator is not making ice and the light is flickering. Found bad IM gaskets and Lights. Will order parts for a return visit.; ordrng 1 WPW10300024 (Ice Maker) and 1 W11527432 (Led Light) and 2 W11378944 (Gasket FF)s

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 10/15/2025

"Unit unplugged on arrival. Plugged in and is in manual drain. No water in unit basket. Pressure tube not clogged. No errors in history. When finished manual drain, ran diagnostic cycle. Drain pump running/ not draining. Replaced drain pump and draining fine, but went into manual drain. Stopped and then restarted. Ordering main control; ordrng 1 W11556725 (Control board), used 1 W11399437 (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 10/14/2025

Replaced suspension and control was defective. After installing the new control found touch panel not turning on. Old control did turn panel on. Will need to order another control board found touch panel not receiving voltage from control. Office will reschedule due to poor service in the area.; ordrng 1 W11624943 (Control Board)

Contact Us Today

About Us