We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rock Hill, SC 29732
Mitch H.
Job Details:
12/22/2023
"Removed and replaced main control and heater. Reassembled, tested and checked for leaks. Dishwasher operating properly and no leaks. Reinstalled in cabinet.; dspstn on spec-tagged invntry: 1 W10518394 HEATER"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Amherst, MA 01002
Mike K.
Job Details:
12/22/2023
"Unit under 1yr wp warranty per service bench.Replaced broken lid strike, verified function in drain and spin cycle, pausing/starting to operate lid lock, display showing sensing of lid closed and open.; used 1 W11457841 (STRIKE) from stock"
We serviced a
SAMSUNG RANGE
Model NY58J9850WS
Near Northampton, MA 01060
Mike K.
Job Details:
12/22/2023
"Replaced element and tested on bake cycle, heating properly."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Charlotte, NC 28226
Jeff L.
Job Details:
12/22/2023
Replaced UI UNIT RAN AND CHECKED OKCALL COMPLETE
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Denver, NC 28037
Ryan S.
Job Details:
12/22/2023
Returned to install new Ui panel. Installed panel and. Checked all buttons for proper function. Ran quick wash and then ran cancel drain. Verified unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stanley, NC 28164
Ryan S.
Job Details:
12/22/2023
"Customer complained when she tried to run a load it goes strait to done after a couple minutes. Upon arrival ran diagnostics, found f7e4 error. Inspected under unit and found slider was defective , replaced slider from ts. Ran unit though service mode and all funtions working . Verified unit working as designed. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, NC 28269
Robert A.
Job Details:
12/22/2023
Cx complaint that the spray arm manifold does not stay in place. I inspected the unit to confirm the complaint. I found the manifold housing on the sump motor has separated and the feed tube is splitting as well. The unit needs a new feed tube and sump cover to resolve the issue. Im ordering the part for the return visit.; ordrng 1 WPW10455271 (Sump manifold cover) and 1 W11540183 (Feed tube)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Charlotte, NC 28262
Robert A.
Job Details:
12/22/2023
"Cx complaint that the unit shakes and bangs heavily when washing towels. I inspected the unit to confirm the complaint. I found no error codes and calibrated the unit. I ran a service cycle as well, all components passed with no issues. I showed the use and care guide about proper load procedure. The garments should be dropped in small piles not wrapped around the agitator. The unit is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Charlotte, NC 28213
Robert A.
Job Details:
12/22/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Charlotte, NC 28262
Robert A.
Job Details:
12/22/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2 HUB
Near West Hartford, CT 06107
Chuck M.
Job Details:
12/22/2023
Customer complaint is that dishwasher is not washing. Ran diagnostics and found no error codes. Ran normal cycle and wash motor is receiving voltage but not running. Ordered wash motor assembly. ; ordrng 1 W11680075 (Wash Motor Pump Assembly) and 2 ExtraTimeSlots (Extra Time Slots)s
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Longmeadow, MA 01106
Roger R.
Job Details:
12/22/2023
Found unit unstable on uneven basement floor. Found off balance pause error F0E9. Adjusted leveling legs to stabilize washer and tested. All checks ok. Suspect washer had an off balance load that had caused washer to move and because floor is uneven washer became unstable. Advised customer about loading and adjusting legs if needed. ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
ADMIRAL WASHER
Model WFW95HEDW0
Near Enfield, CT 06082
Gary V.
Job Details:
12/22/2023
"Inspected and found multiple problems, faults for water level sensor, control stalling at initial fill on warm water selection. Replaced sensor and quoted for main acu replacement. They will call.; used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Tolland, CT 06084
Amanda R.
Job Details:
12/22/2023
Sr7738083029 called tech support the cavity liner thermistor open in test two ; ordrng 1 W11575358 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Manchester, CT 06042
Amanda R.
Job Details:
12/22/2023
Complaint ice cream soft went over what the best settings for freezer to be the coldest ff section cooling normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Coventry, CT 06238
Amanda R.
Job Details:
12/22/2023
Freezer led not working ceiling leds in ff section not working the service pointer dosent match this serial number customer refused to pay
We serviced a
MAYTAG RANGE
Model MER4800PZ0
Near Mansfield, CT 06250
Amanda R.
Job Details:
12/22/2023
Baking taking longer to cook showed customer how to change calibration ; ordrng 1 W11564652 (Control)
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Holyoke, MA 01040
Mike K.
Job Details:
12/22/2023
"Replaced main control. Recalibrated and ran self test twice with no issue. Ran normal cycle through fill and into agitate, cancelled and drained fine. Ran drain and spin cycle and worked fine..; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28269
Robert A.
Job Details:
12/22/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Charlotte, NC 28278
Jeff L.
Job Details:
12/22/2023
"Found belt hitting plastic cover the splines had wore down to the point that the pulley had dropped down. I replaced the cam and belt unit ran and checked okCall complete; used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Charlotte, NC 28278
Jeff L.
Job Details:
12/22/2023
Customer was informed by whirlpool that the serial number fell I. The range of P&L when I spoke with Jeff he and Randy determined that the serial number was out of range for P&L. I advised customer of this issue and they called whirlpool to seek P&L. At this time Im collecting trip charge and advised customer to call back will leave estimate at this time.Part#W11683243
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Hartford, CT 06117
Chuck M.
Job Details:
12/22/2023
Customer complaint is that dishwasher was leaking intermittently. Customer found water in drip tray and cleared. Found dishwasher leaning forward and not level. Leveled dishwasher.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2823AS3
Near Bristol, CT 06010
Gary V.
Job Details:
12/22/2023
"Inspected and found left side ff door hinge bent and mullion strip not connecting to cabinet, will submit estimate and call with return date.; rqstng P&A on 1 5304530888 (Left ff door lower hinge) and 1 5304530853 (Mullion strip)"
We serviced a
SAMSUNG OVEN
Model NE594R0ABSR/AA
Near Agawam, MA 01001
Mike K.
Job Details:
12/21/2023
Replaced convection fawns verified working with n convection bake.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Charlotte, NC 28216
Robert A.
Job Details:
12/21/2023
Cx complaint that the units lid is not opening. I inspected the unit to confirm the complaint. I found the lid lock not engaging. I replaced the lid lock with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near East Hampton, CT 06424
Jeremy B.
Job Details:
12/21/2023
Range displaying f8e0( upper cooling fan too low) this model only has a convection fan. The control isnt programmed properly. Called tech support needs new control.; ordrng 1 W11594263 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Hadley, MA 01035
Mike K.
Job Details:
12/21/2023
"Replaced main control board, ran broil for over 5 minutes with no issue."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bessemer City, NC 28016
Ryan S.
Job Details:
12/21/2023
"Customer complained back right burner not working. Asked customer for purchase recipe, tenant said she was renting and called someone, they said landlord was coming. Landlord came and said he was told by whirlpool that they could tell it was under warranty. Informed him since unit isnt in entitlements proof of purchase is needed. No one in office was available, customer called whirlpool , customer service said that it was in warranty 5-30-23. Technician got on the phone with me and said it is showing in their entitlements that it is in warranty. Double checked model serial number and she said yes its showing as 5-30-23 purchase date. Replaced parts from pre id ts. Verified proper operation of left rear burner . ; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28213
Robert A.
Job Details:
12/21/2023
Cx complaint that the unit bangs aggressively to begin cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. The unit did aggressively shake during spin. I checked the leveling feet and one of the leveling feet came out of position. I corrected the position and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS0
Near Charlotte, NC 28215
Robert A.
Job Details:
12/21/2023
"Cx complaint that the units broil element heats more on all oven settings. I inspected the unit to confirm the complaint. The bake element heats during bake, the bake element ohms are 24 ohm within range. The broil element is very bright on even on bake cycles. I traced the schematics and the K2 relay is stuck open. I removed the red wire from the thermal fuse while the oven was off and there was still 123v on the blue wire at the thermal, there shouldnt be unless the oven is on. When I reconnected the red wire there was 123v from the open relay at p 5-4, there shouldnt be when the oven is off. The 7nit needs a new control board to resolve the issue. I quoted the cx for the parts and collected the service call by CC. The cx does not want to repair the unit.; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS6
Near Torrington, CT 06790
Jimmy R.
Job Details:
12/21/2023
"Checked over unit due to leaking water and found water had been leaking from the front of machine, removed kick panel and checked all connections and drain hose found all ok. Ran unit and noticed machine was tipped forward and the front legs had fallen down, fixed level of unit and secured front legs to stay ran unit threw a normal wash and a heavy wash and no leaking, rechecked drain line and water connection and all are dry, unit operating to specs ; dspstn on spec-tagged invntry: 1 WPW10545278 DRAIN HOSE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near York, SC 29745
Mitch H.
Job Details:
12/21/2023
Tested and ran diagnostics. All fans operating properly and quietly. Found damper making rattling noise as it moves. Ordering damper.; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB0
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
12/21/2023
"8033892692 Mary call first and for everything complaint left rear front, right rear right elements will not heat at all. I found three infinite switches have failed. I found front right element appears to have never been plugged in correctly. Main power wire had grounded out to frame, causing element damage and harness damage leading to failure of front right infinite switchand element infinite switch for front, right element element, and harness. Harness on back order office to call when part comes in.; ordrng 1 WP3149400 (Infinite switch) and 1 W10823696 (Element front right) and 1 W11134602 (Right cooktop harness), used 2 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Northampton, MA 01062
Mike K.
Job Details:
12/21/2023
"Unit under 1yr wp warranty per service bench. Rf door not sealing upper right hand side and top. Door had been switched when installed. Reformed seal and sealing fine. Instructed to leave door closed for next several hours to let door gasket reform.Unit is also out of level, but adjustment are already at max to level front to back, no further adjustments can be made"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Gastonia, NC 28052
Ryan S.
Job Details:
12/21/2023
"Customer complained unit leaking into drip tray, from little black drip hoses on each side and from the front corner. Ran unit with customers detergent and with front panel off to check inside door while running. Found leak from left side down side, installed clear door and ran unit.mfound water getting past door gasket. Replaced gasket and ran unit. Verified no leaks ; used 1 W11483553 (GASKET) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
12/21/2023
Installed wash plate spin basket and suspension rods with gearcase and calibrated and tested When pulled old basket there was no drive hub clip.Used truck stock to secure tub.; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Burlington, CT 06013
Chuck M.
Job Details:
12/21/2023
Installed control and tested. All keys are working.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Indian Land, SC 29707
Jonathan J.
Job Details:
12/21/2023
"Complaint unit was not keeping time. I found unit needs to be prepared to Unit is now paired to Wi-Fi and is keeping time automatically updated Clock by itself. No additional issues found no error codes and fault history customer recently had the user interface, replaced and main control board replaced by a different servicing company for the same problem unit would not keep time."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
12/21/2023
"Complaint, when unit is powered on, makes a high-pitched beeping noise that will not beep but just whistles I found user interface is being shorted across on amplifier speaker to whistle due to cockroach infestation cannot service due to cockroach live bugs running across computer systems."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Easthampton, MA 01027
Mike K.
Job Details:
12/21/2023
"Replaced icemaker, new part had a cracked fill cup, was able to transfer fill cup from original. Advanced icemaker and filled, which original had failed to do in several attempts last visit. Cs to monitor; dspstn on spec-tagged invntry: 1 241798231 ICE MAKER"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Springfield, MA 01104
Roger R.
Job Details:
12/21/2023
"Removed compressor using APA and manufactures recommendations. Recharged with 68 g R600a.; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504433 COUPLER , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG550S0HZ1
Near Indian Land, SC 29707
Jonathan J.
Job Details:
12/21/2023
"Complaint knobs, not turning cooktop on anymore I found three of the knobs are split and broken plastic knobs and two of them are perfect. Unit will need new knobs to fix no additional issues found at this time with oven or cooktop. customer declined repair is going to pursue alternative options."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAES
Near Gastonia, NC 28056
Jeff L.
Job Details:
12/21/2023
Replace parts ordered unit ran and checked OK call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near East Hampton, CT 06424
Jeremy B.
Job Details:
12/21/2023
Fresh food section not cooling. Customer said back wall in freezer frozen. Removed panel found loose heater connector secured. Please alloy24hrs for temps to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Middletown, CT 06457
Jeremy B.
Job Details:
12/21/2023
Not making ice and water stops dispensing a few seconds after water flows the first time after a couple hours then starts flowing after a few mins again and you can fill as many cups as you want. Called tech support and there are no recommendations for repair unless problem when running test 120 in diag the motor on icemaker only hums and not turning needs new icemaker. Called tech support was given this SR# 7738076970 customer will buy and install.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
12/21/2023
Installed new insulation and toe kick all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lancaster, SC 29720
Jonathan J.
Job Details:
12/21/2023
Complaint not dispensing water out of the refrigerator like it should. I found water filter is clogged creating a low water pressure issue while customers trying to dispense water. I am installed blue by bass cap. Customer had full water pressure is dispensing with no issues. No additional refrigerator shes found at this time. No additional issues reported by customer at this time either
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Manchester, CT 06040
Jeremy B.
Job Details:
12/21/2023
"Fresh food section not cooling properly. Found evap fan not running getting 0vac. Reset power and fan came on and unit cooling properly. Will order and replace control. ; ordrng 1 W11548534 (Control), dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Holyoke, MA 01040
Mike K.
Job Details:
12/21/2023
"Cs believes basket disconnected from washer. Found unit full of water with blanket, not disconnected just compressed with weight. Unit not responding l, wont turn on. 120vac at wall and at control, no light on control.Quoted for control/labor, saved estimate and collected for service call only."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near West Springfield, MA 01089
Mike K.
Job Details:
12/21/2023
User interface not responding. 120vac to control and 5vdc going to interface. Is corrosion at connector on control. Cs replaced harness and same.Quoted for user interface with explanation control may also be needed.Saved quote and collected for service call
We serviced a
KENMORE DRYER ELECTRIC
Model ="110.64082200"
Near Medway, MA 02053
Aimee Z.
Job Details:
12/21/2023
Tested key pad all working through key pad testTested Contrl @ p3-14 to p4-2 no resNeed Contrl n/a
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Jeremy B.
Job Details:
12/21/2023
"Washer not draining. Found broken wire was able to repair ran test washer not agitating cam broken. Replaced and tested all checks ok will replace harness. ; rqstng P&A on 1 W11643701 (Harness), used 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Wrentham, MA 02093
Aimee Z.
Job Details:
12/21/2023
Found the wash pump not working no error code for wash pumpDiverta valve stuckCust buying new
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killingly, CT 06239
Amanda R.
Job Details:
12/21/2023
Cant collect 129 need to reschedule with cc on file
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Mount Holly, NC 28120
Ryan S.
Job Details:
12/21/2023
"Customer complained of noise. Confirmed complaint, inspected unit and found motor shaft damaged causing fan wheel to break and cause noise. Ordering fan wheel and motor. Scheduled return call for 12-28-23 am. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Fan wheel.)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
12/21/2023
"Retuned to install new gearcase, installed gearcase and reassembled unit. Ran service mode and all functions working properly. Ran spin several times and no noises out of ordinary operation. Verified unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2571XEM0
Near Torrington, CT 06790
Jimmy R.
Job Details:
12/21/2023
Checked ice maker for leaking and found water was pushing up threw waterline connection in ceiling of fridge checked ice maker and found fill channel on ice maker clogged up causing water to back up and freezer then freeze over. Removed ice maker and melted ice reinstalled and cycled water found water now filling properly and all operations working to specs
We serviced a
KITCHENAID RANGE
Model KIRS608BSS0
Near Vernon, CT 06066
Gary V.
Job Details:
12/21/2023
"Inspected and found both left side and right side surface induction controllers no longer functioning, quoted and they will call."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near South Windsor, CT 06074
Gary V.
Job Details:
12/21/2023
"Installed new dryer drum and cycled, tested fine."
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HN-1
Near South Windsor, CT 06074
Gary V.
Job Details:
12/21/2023
"Inspected and found micro door assy harness connector and display board malfunctioning, quoted for door replacement and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Killingly, CT 06241
Amanda R.
Job Details:
12/21/2023
Not freezing ice cream not making ice in either ice maker condenser coils dirty cleaned if dosent fix issue will need sealed system work
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Putnam, CT 06260
Amanda R.
Job Details:
12/21/2023
Cockroaches literally walking all over washer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Farmington, CT 06085
Chuck M.
Job Details:
12/21/2023
Customer complaint is that water was leaking from ice room onto dispenser pan. Inspected and found ice maker overflowed and was not seated properly. Corrected ice maker seat position. Advised customer to allow time for unit to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Mbf1958xes3
Near Burlington, CT 06013
Chuck M.
Job Details:
12/21/2023
Customer complaint is that refrigerator was making a clicking noise. Inspected and found ice maker was cycling and shut off arm was pulled out of ice maker. Customer mentioned that unit leaked as well. Found drain covered with ice. Cleared drain and left ice maker unplugged. Customer does not use ice maker.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Harwinton, CT 06791
Chuck M.
Job Details:
12/21/2023
Installed dishwasher door panel. Checked ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Belmont, NC 28012
Jeff L.
Job Details:
12/21/2023
540-476-0237 William call to schedule appt. Tried to call office to schedule but no one was available Part#W11622490Part#W11414078; ordrng 1 W11622490 (UI) and 1 W11414078 (Tub seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Charlotte, NC 28278
Jeff L.
Job Details:
12/21/2023
Unit was not level all other operations are normal.. unit ran and checked okCall complete
We serviced a
WHIRLPOOL DRYER
Model LER8857EQ1
Near Charlotte, NC 28212
Jeff L.
Job Details:
12/21/2023
"Found dryer heating normally. When pulling the vent off back of dryer I noticed the vent underneath the house was broke off due to customer having insulation put under house last week. The dryer is working and operating normal. The problem is the venting is right thru the floor and hitting insulation backing heat and moisture back into dryer giving off a heated burn smell. I advised customer to have code pipe put in 4 galvanized pipe, there is nothing wrong with the unit.Call complete"
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYW
Near Avon, CT 06001
Chuck M.
Job Details:
12/21/2023
Customer complaint is that dryer had a burning smell. Checked inside dryer and no signs of any burning. Dryer is cycling properly and venting is clear. No problem found.
We serviced a
LG DRYER
Model DLE7100W
Near Enfield, CT 06082
Gary V.
Job Details:
12/21/2023
"Customer canceled, she will call back in if she needs service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bloomfield, CT 06002
Gary V.
Job Details:
12/21/2023
"Installed new inlet valve and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bloomfield, CT 06002
Gary V.
Job Details:
12/21/2023
"Inspected and found the other ff compartment door switch broken, replaced that switch as well, cycled and tested fine now.; dspstn on spec-tagged invntry: 1 W11123941 SWITCH , used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Dudley, MA 01571
Amanda R.
Job Details:
12/21/2023
Fae5 Replaced sump assembly threw error code restarted it
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Woodstock, CT 06281
Amanda R.
Job Details:
12/21/2023
Customer states leaked three cycles after switching to different soap tested today couldnt duplicate issue
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hartford, CT 06112
Chuck M.
Job Details:
12/21/2023
Customer complaint is that dryer was not heating. Found high limit thermostat open. Replaced from T/S and tested. Dryer is heating. Advised customer to correct venting. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9550WW0
Near West Hartford, CT 06107
Chuck M.
Job Details:
12/21/2023
Customer complaint is that dryer was noisy. Found idler wheel and rollers worn out. Used repair kit from T/S. Showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Southington, CT 06489
Jimmy R.
Job Details:
12/21/2023
"Tested unit and found when running unit would not heat up and magnetron not making any noise, removed microwave and tested magnetron found power going to mag but not coming on, replaced magnetron and tested unit found unit making a loud buzzing noise. Found noise coming from transformer unit will need a new transformer also ordering capacitor and diode to be safe. Spoke with safety they had noted everything ; ordrng 1 W11545872 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Southington, CT 06489
Jimmy R.
Job Details:
12/21/2023
Installed new latch and leveled unit ran a wash cycle and all operations are now working to factory specs
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Meriden, CT 06451
Jimmy R.
Job Details:
12/21/2023
"Ran washer and found unit would make noise when customer was washing and spinning clothes. Checked for errors and found none ran a self test cycle and unit went threw properly added clothes to cycle and found when washing belt would make noise, checked belt and belt seems loose ran a spin and belt started to squeal super loud. Replaced faulty belt and ran another spin, checked all operations and unit is now spinning proper and no more noise ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
12/21/2023
Installed new inverter box and plugged unit back on checked compressor and unit came on and is now cooling and operating to specs. Advised unit will need 24hrs so temps get regulate
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Thomaston, CT 06787
Jimmy R.
Job Details:
12/21/2023
"Ran washer and found unit making a grinding when spinning and agitator moving wile unit is trying to spin, ran diagnostics and found errors F7e5 shifter failure F5e4 lid not open between cycles f2e1 stuck key checked slider and found slider had come loose and started to melt the side of it from friction. Replaced faulty slider and recalibrated machine, ran a wash and spin and all operations are now working to factory specs ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
12/21/2023
"Tested and ran diagnostics. No stored error codes. Ran component tests, found actuator just chattering and not shifting. Removed actuator, checked clutch, found it binding. Replaced clutch and actuator. Ran DLMS calibration, completed correctly. Ran component tests for agitate and spin. Actuator and clutch worked properly. Ran for diagnostics test cycle, when it reached wash actuator began chattering again. Found that if I turn basket by hand and restart it will work. Gear case is binding. Ordering gear case and agitator. ; ordrng 1 W11449840 (Gear case) and 1 W11550891 (Agitator) and 1 2Xtime (2X time), used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Fort Mill, SC 29708
Mitch H.
Job Details:
12/21/2023
"Called, got voicemail, mailbox was full. Arrived, advised customer that this was a COD call. Customer says she has an extended warranty and was not going to pay the service call. Explained that if she has a warranty she has to go through the warranty company for service. No diagnosis or work performed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Pineville, NC 28134
Mitch H.
Job Details:
12/21/2023
"Checked and found display completely blank. Would not respond to any inputs. Checked and fuse is good. Requesting P&A for control and panel. Checked part availability, panel is on b/o. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11184553 (Panel) and 1 W11342846 (Control)"
We serviced a
JENN-AIR VENTHOODS
Model JXW8536HS1
Near Stanley, NC 28164
Ryan S.
Job Details:
12/21/2023
Customer complained unit lights falling out. Upon arrival found lights falling out of panel due to defective clips on lights. Ordering 36 light panel assembly. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W11321564 (36 led ligt panel)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Iron Station, NC 28080
Ryan S.
Job Details:
12/21/2023
Customer complained unit wasnt operating correctly. Found multiple f6e4 errors from recent dates. Ordering Ui panel and both appliance manager control boards. Informed customer office will call when parts come in and job is authorized. ; rqstng P&A on 1 W11297709 (UI panel) and 1 W11261167 (Control board) and 1 W11261169 (Control board lower)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Lincolnton, NC 28092
Ryan S.
Job Details:
12/21/2023
Returned to install new cooktop. Installed cooktop. Showed customer verified proper operation.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Charlotte, NC 28227
Jeff L.
Job Details:
12/21/2023
Unit had bad gear case and washplate was locked on shaft like glue. Customer is getting a new unitCall complete
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, NC 28215
Robert A.
Job Details:
12/21/2023
"Cx complaint that the unit is still making a knocking noise while it washes. I inspected the unit to confirm the complaint. I found no error codes, the cx has video of the noise. The noise occurs during agitate. I ran a service and calibration cycle, the noise did not appear in either cycle. I ran manual fast and slow agitate as well, still no noise. I honestly think the noise sounds normal from the slider changing directions because of the weight of the load. I called Techline to document the issue they considered the noise to be normal and do not recommend any parts replacement.Sr7738076144"
We serviced a
LG RANGE
Model LRE30757ST/00
Near Springfield, MA 01118
Roger R.
Job Details:
12/21/2023
Installed new relay board for oven . Unit working properly and heating on all elements.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Springfield, MA 01108
Roger R.
Job Details:
12/21/2023
Installed new wire harness due to intermittent ignition in oven. New harness working properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Suffield, CT 06078
Roger R.
Job Details:
12/21/2023
Found unit has a bad capacitor in the motor circuit. Quoted 79.99 plus tax for capacitor and$199 labor rate. Installed new capacitor and tested. Customer states they have authorization form whirlpool. Tried calling office. Was not able to get through. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Suffield, CT 06078
Roger R.
Job Details:
12/21/2023
Checked unit found had off balance pause code F0E9 and nothing else. Unit checks okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Enfield, CT 06082
Roger R.
Job Details:
12/21/2023
Found loose door seals on both doors. Reheated both seals and reset back into channels. All set okay should be good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304DSS0
Near Bolton, CT 06043
Jeremy B.
Job Details:
12/21/2023
Found delay wash light not lighting needs new panel. ; rqstng P&A on 1 WPW10537414 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Clover, SC 29710
Mitch H.
Job Details:
12/21/2023
"Checked and tested. Found compressor not starting, just clicking. Took amp draw, found compressor pulling 14 amps trying to start. Compressor failed. Sealed system covered under 60 month warranty. Ordering compressor kit. Checked part availability and scheduled return for 1/2 AM. Collected for service call on cc.; ordrng 1 W10507884 (Compressor kit) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Clover, SC 29710
Mitch H.
Job Details:
12/21/2023
"Tested oven, found igniter not glowing or heating. Removed and replaced igniter, tested, oven now operating properly.; used 1 12400035 (Igniter) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Clover, SC 29710
Mitch H.
Job Details:
12/21/2023
"Removed and replaced main control and console. Reassembled, tested dishwasher, all functions test good and dishwasher operating properly."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Hebron, CT 06248
Jeremy B.
Job Details:
12/21/2023
"Installed new suspension, adjusted legs so washer level. Ran calibration then self test. Had customer put load of towels in ran spin mode all checks ok. Instructed customer on proper load size."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Ashford, CT 06278
Amanda R.
Job Details:
12/21/2023
Night light bulb blew replaced bulb then light wouldnt turn off needs new control ; ordrng 1 W11545876 (Control)