We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS00
Near Burlington, CT 06013
Ruben C.
Job Details: 07/27/2023
Replaced control unit is now functioning comp started operating advised cust to let unit run for 24 hours before filling unit
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 07/27/2023
"Tested and found that lid would lock but motor would only hum. Replaced capacitor, tested, operating properly.; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK , used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Waxhaw, NC 28173
Mitch H.
Job Details: 07/27/2023
"Arrived, unplugged microwave. Removed and replaced control board. Reassembled, tested, light and all other functions operating properly."
We serviced a
N/A REFRIGERATOR
Model MFI2569VEM
Near Waxhaw, NC 28173
Mitch H.
Job Details: 07/27/2023
"Checked and found damper not closing properly and ice box fan noisy and running constantly. Ran diagnostics, temp in RC compartment at 38 but thermistor shows 52. Thermistor out of range. Requesting P&A for damper, control, fan motor and thermistor.; rqstng P&A on 1 WPW10127427 (Control) and 1 WPW10310240 (Control) and 1 WPW10162697 (Fan motor) and 1 12002355 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Waxhaw, NC 28173
Mitch H.
Job Details: 07/27/2023
"Tested and Verified customer complaint.Found F7E5 shifter error. Checked shifter, connected correctly and arm is in clutch fork. Ordering shifter and clutch.; ordrng 1 W11212745 (Actuator) and 1 W10721967 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lancaster, SC 29720
Mitch H.
Job Details: 07/27/2023
"Removed and replaced the evaporator coil and related parts. Reassembled, charged with nitrogen, checked for leaks, none found. Let sit for 20 minutes under pressure, no loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct refrigerant charge of 47g. Tested, operating and cooling properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Portland, CT 06480
Jeremy B.
Job Details: 07/27/2023
"Installed new basket and gearcase. Upgraded actuator. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/27/2023
Fresh food section not cooling. Found damper opening and closing and even frost pattern on evap. Evap fan not running but getting power needs new motor. ; ordrng 1 W11578030 (Evap fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Pineville, NC 28134
Ryan S.
Job Details: 07/27/2023
"Retuned to install parts ordered by previous tech. Installed control, board, filter board and thermostat. Verified proper operation by water test after install."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Enfield, CT 06082
Gary V.
Job Details: 07/27/2023
"Inspected and found drive motor pulley and belt broken, will submit estimate and call.; rqstng P&A on 1 W11283592 (Drive motor) and 1 WPW10006384 (Drive belt)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/27/2023
"Customer complained unit wont power on. Upon arrival found model and serial not showing up in entitlements. Quoted trip fee. Inspected unit and found control board not coming on, no light on control needs control. customer didnt want to fix unit at this time. Thought it was under 10 year warranty. Quoted 512.52 saved quote informed customer quote good for 30days. Collected trip fee. ; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Charlotte, NC 28277
Jeff L.
Job Details: 07/27/2023
Found ice bucket and icemaker froze up ice was nothing but a big ball could not find any leaks from the flapper door gaskets or seals. I called tech-support and we went through some diagnostics and found that the icemaker fan was not running during normal cycles put it into force mode and the fan run at normal speed I was advised by tech-support to replace the control board. Spoke with Randy per (Jeff) there will be no charge for parts or labor on this call back. We will have to call customer when part comes inSR# 7736953969 (Liam); ordrng 1 w11533213 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Windsor Locks, CT 06096
Gary V.
Job Details: 07/27/2023
Installed new door
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Somers, CT 06071
Gary V.
Job Details: 07/27/2023
"Inspected and found freezer door wire harness broken, and not sending voltage to ice maker. Quoted and they will call."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bethlehem, CT 06751
Jimmy R.
Job Details: 07/27/2023
"Checked over machine and advised customer on cleaning unit with afresh and vinegar this will make a big difference advised to leave door and dispenser open wile not in use to dry unit out, checked all other operations and unit is working to specs"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Wolcott, CT 06716
Martino S.
Job Details: 07/27/2023
Check unit as per customer clothes coming out wet not the case its the rugs. Check unit in diagnostic no fault code. Customer washing rugs that the machine unable to spin out. Check unit working to specs SR# 773695136
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3ONLY GETT
Near Waterbury, CT 06705
Martino S.
Job Details: 07/27/2023
"Only getting 54v to wash motor unable to check voltage at the control while connector is connected to the control. Unable to check voltage with connector connected to the motor no place to to your meter leads, Sr# 7736956324. Please order parts tentative P/A; ordrng 1 W10888591 (Wash motor) and 1 W10906422 (Control electric)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near South Hadley, MA 01075
Roger R.
Job Details: 07/27/2023
Installed new tub due to a bent and damaged tub. Checked operation all okay.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near South Hadley, MA 01075
Roger R.
Job Details: 07/27/2023
"Found unit has a frozen drain and needs a new evaporator cover and drain kit. Quoted for parts and labor. Will return to install parts asap. ; ordrng 1 DA97-08433C (Cover, evaporator), used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brooklyn, CT 06234
Amanda R.
Job Details: 07/27/2023
"Wrong gear case need to return WHEN taken out of machine gear case whistling in spin cycle unit not level ; ordrng 1 W11449840 (Gear case), dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11130362 SUSPENSION"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/27/2023
Customer complaint is that ice maker and lights are not working. Replaced freezer LED per service pointer but lights remain out. Ordered module for FF section. Ice maker has E5 error code. Thermistor failure. Ordered ice maker. Will contact customer to schedule return visit. ; ordrng 1 W11658802 (Ice Maker) and 1 W11205082 (module)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0J
Near Thompson, CT 06255
Amanda R.
Job Details: 07/27/2023
The belt fell off pulley and rubbed into pulley went over overloading started cycle
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlton, MA 01507
Chris B.
Job Details: 07/27/2023
Complaint that the unit is not cycling through properly. Found broken drain pump and wires. Will order harness wire and pump for a return visit.; ordrng 1 W11643701 (Lower Harness Wire) and 1 W11399437 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Warren, MA 01083
Chris B.
Job Details: 07/27/2023
Complaint that the freezer wasnt closing properly. Greased up the sliders and found bad gaskets in the fresh food section. Will order parts for a return visit. ; ordrng 2 W10830055 (Gasket Fresh Food Side)s
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Warren, MA 01083
Chris B.
Job Details: 07/27/2023
Replaced part and unit running normal. Ran a quick cycle and tested normal.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Waterbury, CT 06708
Martino S.
Job Details: 07/27/2023
"Customer will reschedule says I was running late and I should not come to his home, parts was returned overnight from my bin.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Palmer, MA 01069
Chris B.
Job Details: 07/27/2023
Complaint that the unit is making loud noises while tumbling. Found bad rollers. Replaced parts and unit running normal. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Holden, MA 01520
Chris B.
Job Details: 07/27/2023
Replaced part and unit running normal. Did diagnostic cycle and unit running normal. Dispenser holding in the cabinet well.
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/27/2023
"Ran dryer and unit is making rattling noises and shaking when tumbling, removed drum and found blower wheel blocked with lint making wheel out of balance and to make noise, removed and cycled lint replaced rollers and idler lubed all parts ran a cycle and unit is now operating properly. Checked venting and found vent crushed causing poor air flow and lint to build up, fixed vent and unit is now blowing air as designed ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Meriden, CT 06451
Jimmy R.
Job Details: 07/27/2023
"Tested unit and found washer would start to bang and go off balance when getting to the rinse and spin cycle, checked drum and found tub leaning way back causing it to pull clothes back and start banging and going out of balance. Leveled unit and tub found unit had been hitting the ground also fix so tub can float ran a cycle with clothes and unit is now spinning and operating to factory specs"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near China Grove, NC 28023
Vincent O.
Job Details: 07/27/2023
Installed new control and console. Tested and verified proper operation. Unit is no powering on and operating properly. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Belmont, NC 28012
Ryan S.
Job Details: 07/27/2023
Returned to install parts ordered installed control and lid lock. Installed parts and reassembled unit. Ran unit in service mode and all functions working properly. Verified proper operation.
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CW2
Near Bolton, CT 06043
Chuck M.
Job Details: 07/27/2023
Customer complaint is that dishwasher is not washing. Ran automatic test cycle and found wash motor is receiving voltage but diverter is just clicking. Dishwasher needs wash motor. Customer decide later if he will repair.
We serviced a
WHIRLPOOL RANGE
Model JES9800AAS
Near Manchester, CT 06040
Chuck M.
Job Details: 07/27/2023
Customer complaint is that oven has error code F1e7 membrane disconnected. Inspected and found most buttons are stuck and control not responding. Control panel is NLA.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Manchester, CT 06042
Chuck M.
Job Details: 07/27/2023
Customer complaint is that clean button only flashes. Dishwasher was no working. Found over suds condition in dishwasher. Found water in drip pan. Cleared and ran dishwasher. Advised customer to allow dishwasher to complete cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Grafton, MA 01536
Chris B.
Job Details: 07/27/2023
"Complaint that the unit would shut down and would start up all on its own. Ran diagnostics and error code of D8 D7 control board and sensor. Will order parts for a return visit. Verified wiring from the wall and all looks normal, no broken ac cord or wires. Will order parts for a return visit. ; ordrng 1 W11666427 (Control Board Assembly) and 1 W11438736 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/27/2023
Found lid strike broken. Replaced and tested all checks ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL DRYER
Model MGD5030MW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/27/2023
Customers complaint is dryer over heating and shrinking cloths. Found dryer converted to propane. Called tech support and they recommend lowering the incoming gas pressure was given this reference number7736959263
We serviced a
SAMSUNG DRYER
Model DV45H70COEW
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/27/2023
Dryer making loud noise. Found wheels rubbed flat on one side. Needs repair kit. ; ordrng 1 Desamkit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Hebron, CT 06248
Jeremy B.
Job Details: 07/27/2023
Installed new icemaker. Cycled power for a couple mins. Please allow 24 hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Manchester, CT 06040
Chuck M.
Job Details: 07/27/2023
Installed HMI and control. Tested washer on Quick Wash Cycle. Washer is working properly. Showed customer it works.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/27/2023
Capacitor leaking grease. Replaced capacitor and actuator. Ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Southington, CT 06489
Jimmy R.
Job Details: 07/27/2023
"Removed old compressor and brazen in new replaced filter dryer and coupling filled unit with 4.5 oz 134a and checked cooling, evap now frosting fully and all operations working to factory specs. Advised unit will need 24hrs so temps can regulate"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Southington, CT 06489
Jimmy R.
Job Details: 07/27/2023
"Installed new man in control and new touch pad checked cooling and evap in fridge frosting up and cooling properly, checked for warm air getting into unit and all doors are sealing as designed. Advised customer to give unit 24hrs so temps can regulate if any issue plz call back she may need a second opinion"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFX2597AEP2
Near Waterbury, CT 06706
Jimmy R.
Job Details: 07/27/2023
"Tested ice maker due to not making any ice and found unit just cycling over and over never filling with water, jumped out ice maker water valve and found unit filling with water when supplying power but not on its own ice maker faulty. Replaced ice maker and ran unit threw a cycle ice maker is now filling and operating to specs ; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sutton, MA 01590
Chris B.
Job Details: 07/27/2023
"Replaced all parts and unit working normal. Found bad screw for the door and will need to order for another return trip. Was able to remove screw but cannot reuse it to setback on the door.; ordrng 1 WPW10348409 (Screw) and 1 WP8281217 (Screw), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER and 2 WPW10546503 ADJUSTER"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near New Britain, CT 06051
Ruben C.
Job Details: 07/27/2023
Replaced valve and Mai motor sump assy tested operation normal ran diagnostics normal; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR and 1 W11434044 VALVE-INLT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 07/27/2023
"Unit has been intermittently turning itself off and have to either unplug/plug in or cycle at breaker, unit then comes back on like normal. Has happened 4x in last week. Measured around 5 in freezer and compressor /fans running, 40 in rf , set for 38 and -4, did reset to 0. Temps within range especially if recently did a defrost. All thermistors pass in diagnostics its. Intermittent power issues, I am ordering control boards. Office to contact when authorization received and parts come in , to schedule return visit; ordrng 1 W10830278 (Power board) and 1 W10843055 (Main control board) and 1 W11387386 (User Interfce board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Longmeadow, MA 01106
Roger R.
Job Details: 07/27/2023
"Found unit has a broken right hand refrigerator door. It is broken at the bottom. Will need new door and lower hinge. Special Project S253AD. Will order and return asap. ; ordrng 1 LW10721540 (Door, right) and 1 WPW10397055 (Bracket, hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Plainville, CT 06062
Ruben C.
Job Details: 07/27/2023
Checked unit did not hear any grinding noise but found touch panel not responding on all buttons ordering touch panel; rqstng P&A on 1 W10858298 (Console)
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near West Hartford, CT 06117
Ruben C.
Job Details: 07/27/2023
Replaced control and latch tested operation normal locked and unlocked normally
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near New Britain, CT 06051
Martino S.
Job Details: 07/27/2023
"Check unit only control clock operating, top burners and bake/broil in oven not operating. Check voltage at terminal at the back of the unit. Only getting 120v from black leg at terminal block to neutral and chassis ground. No voltage from red leg to neutral or chassis ground or from black to red no 240volts. Instruct customer to get electrician or the building super to check voltage supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near Bloomfield, CT 06002
Ruben C.
Job Details: 07/27/2023
Checked unit found drain hole clogged removed clogg tested operation normal cust does not have email
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Vernon, CT 06066
Chuck M.
Job Details: 07/27/2023
"Installed drain pan, control,harness. Advised customer to allow time for unit to stabilize and reach proper temperature. ; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR 1 W11170612 HARNS-WIRE , 1 W11457241 PAN-DRIP , and 1 WPW10769076 CNTRL-ELEC"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF0
Near Plainville, MA 02762
Angel R.
Job Details: 07/27/2023
Installed parts and adjusted temps for customer to remedy the frozen drinks complaint on top shelf by vent. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near York, SC 29745
Mitch H.
Job Details: 07/27/2023
"Replaced control and heater. Ran full diagnostics cycle, all functions checked good and operating properly.; dspstn on spec-tagged invntry: 1 W10703867 HEATER"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS8
Near Tega Cay, SC 29708
Mitch H.
Job Details: 07/27/2023
"Replaced control board. Plugged microwave in, tested, all functions operating properly.; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC"
We serviced a
GE WASHER
Model GTW725BSN1WS
Near Suffield, CT 06093
Gary V.
Job Details: 07/27/2023
"Installed mode shifter, cycled tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Denver, NC 28037
Mark C.
Job Details: 07/27/2023
"Installed new switch and timer unit runs for a second and cuts off. Found a burnt wire in the motor. Replaced motor unit is fully functional.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER , used 1 279827 (Motor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Huntersville, NC 28078
Mark C.
Job Details: 07/27/2023
Unit has stopped cooling due to a shorted run winding on the compressor. Covered under the 60month warranty.; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Filter drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Huntersville, NC 28078
Mark C.
Job Details: 07/27/2023
Unit is frosting in the freezer due to the door not sealing due to sticking drawer slides.; ordrng 2 W11265130 (Rail)s and 1 WPW10284682 (Rail lh) and 1 WPW10284683 (Rail rh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Cornelius, NC 28031
Mark C.
Job Details: 07/27/2023
Unit is again frosting over in the fresh food. All functions are normal and the door is sealing correctly. Per service bulletin W11512766 the only other recourse is the Ui software can be running the evaporator fan for too short of a and has since been updated to W11467021. Ordering the board replacement to resolve the issue.; ordrng 1 W11467021 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Davidson, NC 28036
Mark C.
Job Details: 07/27/2023
Installed new control unit is fully operational.
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL24IGX00
Near Charlotte, NC 28209
Robert A.
Job Details: 07/27/2023
"Cx complaint that the unit is not making ice. I inspected the unit to comfirm the complaint. There is no ice in the ice bin, there unit is cooling fine. I ran test 97, no water filled the IM mold. The unit needs a new fill tube with heater and IM assembly. Im ordering the parts for the return visit.; ordrng 1 W11515313 (Fill tube heater) and 1 W11646196 (IM assembly)"
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Charlotte, NC 28210
Robert A.
Job Details: 07/27/2023
Cx complaint that the units door is not closing fully. I inspected the unit to confirm the complaint. I found the door is warped not making contact with the door switch. The unit needs a new inner door assembly to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11465962 (Inner door assembly) and 1 W11310052 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, NC 28210
Robert A.
Job Details: 07/27/2023
"Cx complaint that the unit has poor washing performance. I inspected the unit to confirm the complaint. I found error codes: f10e2 f5e1. I cleared the codes and ran a service cycle. All components passed with no issues. I used the DW clear door and noticed the lower the middle spray arm has trouble rotating. I examined them and noticed they both have a crack in them. The sprays arms needs to be replaced to provide better rotation and cleaning performance. Im ordering the parts for the return visit. I left the part with the cx.; ordrng 1 W11550888 (Washarm) and 1 W11545334 (Wash arm), dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Ashford, CT 06278
Amanda R.
Job Details: 07/27/2023
"The left rear valve shaft is bent and bezel missing needs new manifold and bezels ; rqstng P&A on 1 W10806878 (Manifold) and 1 W10814133 (Bezel), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMB10
Near Norwich, CT 06360
Amanda R.
Job Details: 07/27/2023
Complaint that after multiple cups of water dispensed water was warm showed customer where water reservoir is and explained it can only hold so much cold water replaced water filter
We serviced a
WHIRLPOOL WASHER
Model WTW4816F
Near Norwich, CT 06360
Amanda R.
Job Details: 07/27/2023
Customer confused on how to get dryer dispatched correctly supposedly has 3year extended warranty through Lowes explained need to call Lowes
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Webster, MA 01570
Amanda R.
Job Details: 07/27/2023
Replaced Ui started clean cycle ; dspstn on spec-tagged invntry: 1 W11319991 CNTRL-ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0J
Near Thompson, CT 06255
Amanda R.
Job Details: 07/27/2023
The belt fell off pulley and rubbed into pulley went over overloading started cycle
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Brooklyn, CT 06234
Amanda R.
Job Details: 07/27/2023
Agitator broke off wash plate needs new agitator ; rqstng P&A on 1 W11614636 (Agitator) and 1 W11510461 (Wash plate) and 1 W11510462 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lexington, NC 27292
Vincent O.
Job Details: 07/27/2023
"Found worn cam not aligning properly and shifter not moving fully into position. Replaced cam and actuator. Tested and verified proper operation. All functions check ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Rockwell, NC 28138
Vincent O.
Job Details: 07/27/2023
Cleared frozen drain and installed new extension. Tested and verified proper draining. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Springfield, MA 01108
Roger R.
Job Details: 07/27/2023
Found unit with a lot of moisture inside and refrigerator door not closing fully. Unit is on an unleveled floor and this has caused the refrigerator to twist causing the door to have a large gap at the top near the door handle. Recommend leveling unit and flooring. Customer to call back when unit is on a level floor.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Windsor, CT 06095
Gary V.
Job Details: 07/27/2023
"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Windsor, CT 06095
Gary V.
Job Details: 07/27/2023
"Inspected and found multiple problems, wash pump not pumping properly and making noise and ui display not illuminating completely, will submit estimate and call.; rqstng P&A on 1 WPW10605057 (Wash motor) and 1 W11036550 (Ui board), states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Indian Trail, NC 28079
Jeff L.
Job Details: 07/27/2023
Replaced all parts ordered. Reinstalled walll oven checked all components unit is running and checked ok(Call complete); dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Monroe, NC 28110
Jeff L.
Job Details: 07/27/2023
Replaced all 3 parts all components of washer are operating normal. At this time unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ0
Near Charlotte, NC 28277
Ryan S.
Job Details: 07/27/2023
Customer complained of f6e1 error. Upon arrival ran service mode. Found f6e1 error stored. Ran unit through service mode and Ui was intermittently working. When control and Ui are working unit is working fine . Needs control and Ui.; ordrng 1 W11506011 (Control) and 1 W11505225 (Ui)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Charlotte, NC 28277
Ryan S.
Job Details: 07/27/2023
"Customer complained door snot closing all the way, upon arrival found left side door was lower than needed. Leveled left side to make door even across top. Found doors werent closing properly every time , checked both air vents to make sure nothing was obstructing openings. No ice or obstruction found, checked both gaskets and cleaned them with hot water. Gaskets look good, found hinges were loose. Ordering both door hinge kits , requires second man due to needing set of. Man to help pull unit out. Cant get top panel off without pulling unit out due to cabinet, informed customer office will call when parts come in and job is scheduled. ; ordrng 1 WPW10121046 (Extension kit) and 1 WP2307857 (Extension 2 kit) and 1 Secondman (Second man), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Enfield, CT 06082
Gary V.
Job Details: 07/27/2023
"Installed compressor and other parts listed, ran vacuum and checked for leaks, found no leaks, recharged system and cycled back on. Unit started cooling. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 WPW10507886 COMPRESSOR , used 1 WP482338 (FOOD GRADE ADHESIVE), and 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FKFH21F7HWB
Near Agawam, MA 01001
Roger R.
Job Details: 07/26/2023
Found unit not defrosting properly. Initiated defrost and unit did not defrost. Customer had a new main board on hand. I installed that part and started defrost cycle. Heater came on and unit started to defrost. Charge labor of $199 No warranty on part. 30 days labor.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS0
Near Amherst, MA 01002
Mike K.
Job Details: 07/26/2023
"Unit pulled out on arrival, water stains coming from motor, water dripping directly from motor assy. Quoted for sump assy/labor. Will do some research first. Saved estimate, collected for service call"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near North Attleborough, MA 02760
Angel R.
Job Details: 07/26/2023
"Installed parts, tested ok. Advised customer to make sure outlet if freed up for the washer only going forward.; dspstn on spec-tagged invntry: 1 W11322903 CNTRL-ELEC"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Westfield, MA 01085
Gary V.
Job Details: 07/26/2023
"Inspected and found blower and main acu needs to be replaced, installed new parts per dealer and found defective wire harness, blower motor not getting voltage on high and medium, but works on low speed. unit would need wire harness replaced. No part breakdown in service matters. Dealer will call manufacturer."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Hebron, CT 06248
Jeremy B.
Job Details: 07/26/2023
Icemaker making very little ice. Ran test 120 and icemaker cycled and harvested. Temps are correct icemaker getting power and water. ; ordrng 1 W11557001 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/26/2023
Washer stopping mid cycle. Found f8e1 and f9e1 found coin catch clogged and cold water screen clogged. Cleaned and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Charlotte, NC 28214
Robert A.
Job Details: 07/26/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Douglas, MA 01516
Chris B.
Job Details: 07/26/2023
Complaint that the unit is making a noise in the compressor side. Found condenser coils close to the upper panel making a steady buzzing noise. Will order sleeves for a return trip. Customer ask for Chris to return. ; ordrng 2 W11661094 (Sleeves)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Grafton, MA 01560
Chris B.
Job Details: 07/26/2023
Replaced valve and no leaks detected. Mentioned to the customer to run a few quick cycles and to keep an eye on the unit. Customer was unable to find the breaker switch and mentioned to run to make sure it will fill up correctly and check for water level. Couldnt run a quick cycle test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Millbury, MA 01527
Chris B.
Job Details: 07/26/2023
Replaced all parts and unit running normal. Ran heating element on diagnostic and ran good. Drained out the unit and replaced both boards. Mentioned to the customer to keep an eye on the unit for the next few days.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Worcester, MA 01606
Chris B.
Job Details: 07/26/2023
Replaced all parts and dishwasher running normal. No leaks detected. Ran diagnostic test and all tested properly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Southampton, MA 01073
Gary V.
Job Details: 07/26/2023
"Inspected and found main acu and ui having communication fault, quoted and she will call if wants repaired."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bristol, CT 06010
Ruben C.
Job Details: 07/26/2023
"Checked unit found drive motor bearing faulty making noise and pulley has shifted cuasing belt to fall off actuator motor loose ordering motor and actuator; rqstng P&A on 1 W10913953 (Actuator) and 1 W10890624 (Motor), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Bristol, CT 06010
Ruben C.
Job Details: 07/26/2023
Checked unit control control shutting off on its own ordering control; ordrng 1 W11611306 (Control)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 07/26/2023
"Customer complained of scraping noise. Found belt cover bad came off. Also heard another rattle noise. Inspected all around unit and found rattle is coming from suspension brace and is in the normal design and new part wont fix issue. Informed customer noise is normal. Installed belt cover with bigger screws because screw hole on one side was worn out, causing screw to fall out. Ran unit in spin and agitate and verified proper operation."
We serviced a
WHIRLPOOL FREEZER
Model KRFF305ESS00
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/26/2023
"Checked over fridge and found unit leaking water from freezer section and building up frost from door not closing and sealing. Removed ice from bottom of cabinet and found drain clogged this is causing unit to over flow during a defrost and leak out of door, removed drain line and found blocked cleaned and cleared ran hot water threw drain and unit is now draining and operating to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, NC 28278
Ryan S.
Job Details: 07/26/2023
"Customers said unit wasnt drying, upon arrival found unit was out of warranty, she said she moved in and the home wasnt new, informed customer unit is out of warranty and she would have to pay, she said whirlpool told her it was in warranty or she wouldnt have had us come out. Refused to pay trip fee because she said she was misinformed. Left call at this point."
We serviced a
WHIRLPOOL RANGE
Model MGS8880DS0
Near Simsbury, CT 06070
Chuck M.
Job Details: 07/26/2023
Customer complaint is that range has error code F8e0 cooling fan too slow. Confirmed error code. Informed customer that screws to burner heads are rusted and will break off inside orifice. Customer decided to buy new.