Service History 125

We serviced a

WHIRLPOOL M/W OTR

Model KMBD104GSS01

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 10/21/2025

"Called techline # 21308371 . Techline could not give voltage or find much resources on reading to check issue. Alresdy test all switches all switches are ok. Techline said Relay power board could be issue but could give specifics to test. Called Randy, went over issue with Randy. Randy said to order board and not charge anything extra . Keeping motor/gear assembly for return call. Informed customer office will call to schedule return call. ; ordrng 1 W11445128 (Relay power board.)"

We serviced a

WHIRLPOOL OVEN

Model Ksdg950ESS1

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 10/21/2025

"Replaced control, all buttons tested, cs to monitor"

We serviced a

SAMSUNG RANGE

Model NX60T8711SG/AA

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 10/21/2025

Arrived and attempted to install control/panel but part came incomplete. Needs more part research on availability. Sending parts back to office.

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 10/21/2025

"Inspected and found bake igniter worn out, replaced with new igniter and cycled, tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model VWW3809RW0

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 10/21/2025

"Found drain pump only humming. Removed drain pump, found pieces of plastic in drain pump. Inspected and found top of wash basket broken. Ordering wash basket and tub ring. Advised customer that tub will ship directly to her and she will need to call to schedule return visit.; ordrng 1 W11172199 (Wash basket) and 1 W11550886 (Tub ring), used 1 W10919003 (Drain pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC300ESS07

Near Providence, Rhode Island 02908

Lee

Job Details: 10/21/2025

"Installed compressor, found leak on suction line in back, repaired leak, pressurized to 250psi for ten minutes found no leaks, ran vacuum charged unit tested okay, evaporator was left with customer."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 10/21/2025

Found water line to icemaker (fill tube frozen) fuu in hr faulty fill tube heater. Ordering fill tube heater. Scheduled Return call with customer.; ordrng 1 W11087201 (Heater full tube)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/21/2025

"Complaint not making ice hasnt made ice since it was installed. I found icemaker was not plugged in at Maliks connector. I secured Malik connector plugged icemaker back. Ran ice Harvest test mode by locking dispenser user interface holding the lock and icemaker on off switch for three seconds to enter automatic harvest mode, test mode no error codes with icemaker at this time everything working fine. Icemaker filled with water at the end of test mode properly no cooling issues as fresh food temperature inside of compartment is currently 35.6? at 36? freezer was set at -4 is reading -3.8?."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 10/21/2025

"Installed filter arms and extension, cycled and tested fine, no problems with wash pump, working fine."

We serviced a

GE DISHWASHER

Model GDT550PYR7FS

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 10/21/2025

"Tested unit and found machine would not drain and was erroring out high water and just beeping. Tried to cancel out cycle and unit would not drain cut power to unit for five min and reset control, unit now came on and found drain pump running but not pumping out water. Removed drain and found drain line plugged blocking off water flow, Cleared drain and line reinstalled and unit is now draining and washing properly"

We serviced a

GE DRYER

Model DSXH43EF0WW

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 10/21/2025

Found rear bearing and mount WORN out causing noise but part is Discontinued unable to repair

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Grafton, Massachusetts 01536

Glenn

Job Details: 10/21/2025

"Installed parts thermistor, thermostats and coils tested all ok at this time"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 10/21/2025

Repair dryer with dry repair kit tested all OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER FL

Model WED6150PB0

Near Windsor, Connecticut 06095

Mike K.

Job Details: 10/21/2025

Unit not starting. Found screw loose to door switch and cs commented on it being hard to close. Tightened switch and adjusted strike for easier closing. Unit running and heating

We serviced a

WHIRLPOOL FREEZER

Model MZF34X20DW07

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 10/21/2025

"Tested unit and found machine not cooling at all temps are 45 degrees, removed evaporator cover and found only little frost building up on cap tubing. Tested compressor and found super hot to touch and making a metal on metal noise compressor faulty needs to be replaced. Compressor covered under the ten year warranty will order and return ; ordrng 1 W11547313 (Compressor kit)"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF260BEAESR/AA 05

Near Agawam, Massachusetts 01030

Chris B.

Job Details: 10/21/2025

Replaced part and unit working normal.mentioned to the customer that the first three batches of ice to dispose of.

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ01

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 10/21/2025

"Installed all new parts and found door not closing properly due to part of the frame pushed out, fixed frame of unit so door would close and unit is now heating and working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model NTW5400TQ1

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 10/21/2025

"Ran washer due to customer having issues with spinning and found washer would fill and drain timer would advance and then spin unit would go threw proper then stop, checked over unit and found motor connection loose causing unit to stop operating the spin and wash then shut down leaving clothes wet. Reattached motor connections and ran washer thew a wash and spin several times unit went thew never stopping and spinning out clothing normally. Advised customer to watch unit if any issues plz call"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB2

Near Enfield, Connecticut 06082

Chris B.

Job Details: 10/21/2025

Replaced all parts and unit running normal. Correct Address is 39 Circle Dr.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Enfield, Connecticut 06082

Chris B.

Job Details: 10/21/2025

Complaint that the dryer is making loud noises while tumbling. Found failed blower wheel. Replaced with TS# WP697772 and unit working properly.; used 1 WP697772 (BLOWER WHEEL) from stock

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/21/2025

"Tested washer and found unit not spinning out and tub full of water. Ran a self test and found unit not draining out water in tub drain pump running no flow, found drain at bottom of tub blocked by a sock removed and unit is now draining and working to specs"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW2

Near Suffield, Connecticut 06093

Chris B.

Job Details: 10/21/2025

Complaint that the washer is not cycling correctly. Found unit not drained. Found bad harness wire again. Customer very upset with this situation and asked for Chris to return as he knows to adjust the wires that wont fail again. Reschedule this ticket for Chris please.; ordrng 1 W11590868 (Harness Wire) and 2 W11755726 (Clips)s

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KBSD608ESS00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/21/2025

Complaint refrigerator section is not cooling freezer section is slightly warmer than what it should be. I found evaporation fan motor is not able to blow cold air cross evaporator coil properly. I found fan motor is failing also found lighting issues. Icemaker has to be placed a very specific way for unit to make ice as well. Evaporator has a full frost pattern going all the way across and town so no sealed system issues found ordering defrost sensor evaporator fan motor a meter cover lights and damper motor as damper. Motor is stuck in closed position as well. parts are on back order office to call customer when parts come in ; ordrng 1 WP2215650 (Cover) and 1 W11671461 (Fan mtr) and 1 W11683242 (Light kit) and 1 WP2221296 (Air baffle) and 1 WPW10160570 (Bi metal)

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model WED5500BW0

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 10/21/2025

"Inspected and found broken heater, quoted and customer wants to chat with wife first and will call if wants to proceed with repairs."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHB00

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 10/21/2025

"Inspected and found ice maker line thru freezer door frozen again, insulation in door causing line to freeze, will order necessary parts and customer knows 6-8 weeks for delivery and to call our office. Also informed they will need to dispose of door.; ordrng 1 LW11026427 (Freezer door black) and 1 WPW10179146 (Inlet valve) and 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ02

Near Windsor, Connecticut 06095

Mike K.

Job Details: 10/21/2025

"Not a rework, completely different issue (lighting issue previously, not cooling now and last visit was in June)Unit not cooling, fans running, compressor hums until clicking overload. Sealed system issue. Checked unit area, chewed wires, mouse nest, did try new starter on compressor and same. Compressor bad.Documented with techline reference number 21312099.They said if cs has an exterminator and unit cleaned it would be repairable with harness, compressor condensor fan, isolation valve all to be replaced.Cs to contact contract number to verify what steps need to be done before any repair work could be started."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ01

Near Sutton, Massachusetts 01590

Glenn

Job Details: 10/20/2025

Replaced door assembly had to go get a coupling as the old fitting was leaking installed parts tested all OK

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 10/20/2025

Complaint that the refrigerator is not cooling properly. Found poor frost pattern on the evaporator side. Will order for a full sealed system job. R600a system. ; ordrng 1 W11109499 (Drier Filter) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11736670 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11504448 (Coupler) and 1 W11506623 (Coupler) and 1 W11506635 (Processing Tube) and 1 W11504447 (Coupler) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF5333PZ02

Near West Springfield, Massachusetts 01089

Chris B.

Job Details: 10/20/2025

Complaint that the selves are hard to control. Found rail sliders dry and unit needed lubricant applied. Unit working normal.

We serviced a

WHIRLPOOL WASHER FL

Model WFW4720RW0

Near Agawam, Massachusetts 01001

Gary V.

Job Details: 10/20/2025

"Inspected and found no fault codes, cycled unit multiple times through various cycles, with and without load, did not detect any abnormal problems or noises at this time. Customer is aware of 5 star survey coming from whirlpool."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Agawam, Massachusetts 01030

Gary V.

Job Details: 10/20/2025

"Inspected and found compressor shutting down on overload, needs compressor replaced, will order and return. 5 year Sealed system warranty.; ordrng 1 W11547313 (Compressor) and 1 876765 (Tubing kit) and 1 W11506635 (Stub)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Suffield, Connecticut 06078

Gary V.

Job Details: 10/20/2025

"Installed control valve harness, cycled thru diagnostics test and tested fine. Customer is aware of 5 star survey coming from whirlpool via email.; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/20/2025

"Inspected and found bake element burnt out, left message quote over phone with landlord, she will call if wants to proceed with repairs."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ00

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 10/20/2025

Complaint that the ice maker is not producing ice. Found ice in the tray and tried bypassing TH and not responding. Quoted for Parts and labor. Will order part for a return visit. Please schedule before 2pm. customer has a Drs appointment.; ordrng 1 WPW10300022 (Ice Maker)

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Enfield, Connecticut 06082

Chris B.

Job Details: 10/20/2025

Complaint that the washer will not stop running the drain pump. Found error code F3E1. Ran diagnostic cycle and drain would run all the time. Bad control board. Will order part for a return visit.; ordrng 1 W11608056 (Control Board)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/20/2025

"Complaint front right burner will not stay on low go straight to high heat and never cycles. I replaced infinite switch blue one tested operations element is cycling fine on low heat and cycling fine on high heat. Heat up for one second on low and then cycle itself off. No further issues found with front right or front left burners, or with any of the other burners reported by customer."

We serviced a

JENNAIR WINE CELLAR

Model JUWFL242HL01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/20/2025

"Evaporator core is indeed a fourth of the way full of oil and making a gurgling noise blowing out brownish oil that reeks and a stinking up entire house with system isolated unit considered non-repairable per manufacture file number 21287793 file number. Manufacturer stated they will contact customer within one to two business weeks regarding options. No further issues found.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"

We serviced a

ADMIRAL DISHWASHER

Model WDT790SAYB1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/20/2025

"Inspected and found debris lodged in drain pipe elbow, cleared out and tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/20/2025

Installed control board ran diagnostics cycle. Tested all ok no error codes job complete ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR

We serviced a

MAYTAG RANGE

Model MFES6030RZ0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/20/2025

Install control tested all ok at

We serviced a

MAYTAG WASHER FL

Model MAH55FLBWW

Near Worcester, Massachusetts 01609

Glenn

Job Details: 10/20/2025

Found inner basket has broken off the shaft parts are discontinued

We serviced a

WHIRLPOOL WASHER TL

Model CAE2779JQ0

Near Worcester, Massachusetts 01607

Glenn

Job Details: 10/20/2025

"Door code 8662 faulty, drain from making a loud noise. Impeller is not turning. We need to order a part.; ordrng 1 WPW10276397 (Drain pump)"

We serviced a

MAYTAG LAUNDRY CENTER

Model MHWC7500YW0

Near Worcester, Massachusetts 01608

Glenn

Job Details: 10/20/2025

Replaced valves tested washer now fills but Intermittent washer operation door lock flashing not always locking order parts door lock and switch ; ordrng 1 WPW10192995 (Door lock) and 1 WPW10192994 (Switch)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS3

Near Millbury, Massachusetts 01527

Glenn

Job Details: 10/20/2025

Found shorted control panel installed part tested all OK ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/20/2025

"Checked and took pictures of discoloration on racks. Entered diagnostics, no stored error codes. Ran diagnostics test cycle, completed properly. All components operating as designed. Called tech line spoke to Liam Case# 21284627. Sent him pictures and explained situation. He said that since there are no errors and operating properly this has to be something being introduced into the dishwasher and not an issue with the unit itself. Explained findings to customer. She will contact her warranty company."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC703HPS04

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/20/2025

"Checked and found compressor not running. No power to compressor from inverter. Called tech line spoke to Jonathon Case# 21286059. Reviewed all past repairs. He said to proceed with replacing inverter, compressor and control. Checked part availability and scheduled return for 10/27 AM ; ordrng 1 W11620204 (Control) and 1 W11557671 (Compressor) and 1 W11567494 (Inverter)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIDM01

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/20/2025

"Disassembled, removed and replaced freezer door. Transferred shelves and ice bin. Reconnected all water lines and electrical connections. Tested, dispenser operating properly."

We serviced a

WHIRLPOOL DRYER FL

Model WED8127LC2

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/20/2025

Checked and tested. Found problem is with motor pulley and blower wheel. Pulley is cracked and separating and blower wheel is loose from insert. Ordering motor and blower wheel. Checked part availability and scheduled return for 10/20 PM ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Bloomfield, Connecticut 06002

Mike K.

Job Details: 10/20/2025

"The upper door hinge has bent out the trim which causes door to sometimes not open without catching, since it interferes with door operation ordering new door assy; ordrng 1 W11173823 (Door assy)"

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near East Hartford, Connecticut 06108

Mike K.

Job Details: 10/20/2025

"Apt 507. Installed timer switch, and filter. Tested and same as original complaint. Does not start. But heater comes on, tested door switch , good, start switch , good. Operating motor connections on timer good. No continuity from B to 4m. Pulled unit out and checked rear components, heater is shorted to shell and thermal fuse is open. Ordering heater and thermal fuse. Cs had to leave. Office to contact cs when parts come in to schedule return.Can get access to rear of unit by sliding forward and to the left and removing bi-fold doors. Had a o leave bifold off as need second pair of hands to set in place; ordrng 1 WP279843(Heater assy) and 1 WP3392519 (Thermal fuse)"

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW4

Near Hartford, Connecticut 06106

Mike K.

Job Details: 10/20/2025

"Unit is under additional 1yr rent a center warranty. Unit not starting, water in unit and not draining, unplugged on arrival. Plugged in and checked lower unit, found broken line to drain pump, gave temporary repair and unit draining, ran diagnostic cycle and completed fine. Ordering harness.; ordrng 1 W11448788 (Harness)"

We serviced a

WHIRLPOOL RANGE

Model KFGD500ESS

Near West Hartford, Connecticut 06107

Mike K.

Job Details: 10/20/2025

"Upper oven bake and broil not working. Tested broil and eventually ignited, igniter weak. Bake did not ignite, not glowing reading my over 6Mb ohms and is getting 120vac, bad igniter quoted for both igniters and labor. ; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Rehoboth, Massachusetts 02769

Aimee

Job Details: 10/20/2025

Installed new control and block kit Test complete

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ00

Near Rehoboth, Massachusetts 02769

Aimee

Job Details: 10/20/2025

"Found unit had moisture on op of freezer gasket tested mullion, mullion did not turn on, mullion and interface need to be replaced.; ordrng 1 W10806457 (Mullion) and 1 W11636544 (Interface)"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW0

Near Fall River, Massachusetts 02720

Aimee

Job Details: 10/20/2025

"Customer stated noise in spin cycle. Test with towels in spin cycle couldnt replicate issue, complete; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W10913953 ACTUATOR"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Dartmouth, Massachusetts 02748

Aimee

Job Details: 10/20/2025

Installed new left deli draw

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HC1

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 10/20/2025

"Installed control tested okay, explained to customer with extra power option selected the unit will only fill a small amount to allow for friction against clothes for a deeper clean."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS3

Near Cumberland, Rhode Island 02864

Lee

Job Details: 10/20/2025

"Customer states unit kept draining and was beeping for couple days. Found error message 8-4 float switch, confirmed water in drip pan, removed water, ran unit, found no leaks, possible over suds or accidental spill."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/20/2025

"Pulled refrigerator out. Removed and replaced main control and condenser fan assembly. Reassembled, plugged back in. Tested, all operating properly and quietly."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS04

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/20/2025

"Disassembled, removed and replaced valve and fill tube heater. Insulated fill tube with permagum as advised by tech line. Reassembled, ran ice maker tests 56 and 57. No errors, ice maker cycled correctly. Ran valve test 45, valve activated and filled normally. All checked good and operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5020SW0

Near Dartmouth, Massachusetts 02748

Aimee

Job Details: 10/20/2025

Installed control board and encoder unit tested good in diagnostic on quick cycle. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fairhaven, Massachusetts 02719

Aimee

Job Details: 10/20/2025

"Installed gaskets on fresh food section left and right door, found broken wire harness inside of mullion, mullion needs to be replaced. ; rqstng P&A on 1 W11455378 (Mullion), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW2

Near Fairhaven, Massachusetts 02719

Aimee

Job Details: 10/20/2025

"Cust has had company in 2 times to replace the harness and latch and washer was walking .Tried to explain how unit worked, and husband started getting aggressive, yelling,swearing, and pulling parts out of hands. Wife was dismissive when was trying to help without of balance loads.Cust stood in front of me and wouldnt let us leave . Was blocking are way out of the basement . Made it out and Called office and spoke to trade care.SabraCase number # 21215418"

We serviced a

WHIRLPOOL WASHER TL

Model WRMF3636RZ00

Near New Bedford, Massachusetts 02745

Aimee

Job Details: 10/20/2025

"Unit had moisture on top of freezer gasket, found mullion not fully heating when turned on, mullion needs to be replaced, installed gasket. Have proof of purchase; ordrng 1 WPW10311757 (Mullion) and 1 W11642011 (Interface)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFC2036RZ00

Near Dighton, Massachusetts 02715

Aimee

Job Details: 10/20/2025

"Installed new water resiovoir , bled air out of system unit tested good at dispenser complete."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW2

Near West Hartford, Connecticut 06107

Mike K.

Job Details: 10/20/2025

"Service bench shows unit out of warranty, cs says that bought it from Halloways this year. Looked at unit while he looked for receipt. Complaint of unit leaking. Low unit showed no signs of leak, no water stains. Ran diagnostic cycle and no leak found. Took off display and tested each valve and no leaks or signs of leaking by valves. Ran bulky with deep fill at max. Found unit leaking from basket small hole in tub, quoted for tub/labor. Cs will attempt to get receipt from store and instructed him to contact whirlpool with the receipt."

We serviced a

WHIRLPOOL DRYER

Model MED9800TK0

Near Farmington, Connecticut 06032

Mike K.

Job Details: 10/20/2025

"Unit starts but doesnt tumble/heat. Nit registers door being opened/closed. Thermal fuse checks good, belt switch tests good, no voltage coming to thermal fuse. Quoted for main control/labor, found control is now, not repairable."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near North Providence, Rhode Island 02904

Lee

Job Details: 10/20/2025

"Installed control, calibrated tested okay"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near Cranston, Rhode Island 02920

Lee

Job Details: 10/20/2025

"Installed encoder, tested properly"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cranston, Rhode Island 02920

Lee

Job Details: 10/20/2025

"Installed timer, tested okay, sensed and timed dry now work properly"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 10/20/2025

"Customer states gasket popped out of placeConfirmed issue, all clips are still intact, reseated all clips tested okay, showed customer."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near York, South Carolina 29745

Mitch H.

Job Details: 10/20/2025

"Worked damaged screw out of door. Removed and replaced control and outer door. Installed new screws. Reassembled, tested, dishwasher operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, South Carolina 29745

Mitch H.

Job Details: 10/20/2025

"Checked and found that installers had not properly tightened incoming water line at valve. Disconnected line, inspected valve, no issues found. Reattached water line and ensured it was properly tightened. Started dishwasher in Quick wash cycle. Allowed unit to fill and wash for several minutes. No leaks from valve or any other components. Canceled cycle, allowed to drain, no leaks or issues with drain."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Burrillville, Rhode Island 02830

Lee

Job Details: 10/20/2025

"Customer states unit goes directly into wash cycle no matter the cycle selection Confirmed issue, ran drain and spin unit started to fill and wash, cancelled cycle, ran a factory calibratio on control to complete, confirmed unit is now working properly after calibration"

We serviced a

MAYTAG WASHER TL

Model MVWP575GW0

Near Springfield, Massachusetts 01128

Chris B.

Job Details: 10/20/2025

Replaced part and unit running normal.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 10/20/2025

Complaint that the washer is leaking water from the bottom. Ran diagnostic and two quick cycles and found no leaks. Mentioned to the customer to replace both water line due to the hot side is loosing its rigidity. No leaks detected.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104EBS2

Near Hampden, Massachusetts 01036

Chris B.

Job Details: 10/20/2025

Replaced all parts and unit running normal. O leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RB00

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 10/20/2025

Complaint that the refrigerator is leaking water from the bottom. Found leak in the waterline connection. Customer will have the connection fixed.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 10/20/2025

Installed user interface and ice chute tested all ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYW7

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/20/2025

Unit on third floor building 2 14905 through 14983 first door on right Complaint dishwasher is leaking from door and ruined flooring. Just had motor assembly replaced 2 weeks ago.door is warped and gaskets are soft causing water to leak when in usage. Door is on special order office will call when door comes in. Advised customer to stop using dishwasher until unit is fixed to prevent further damage to unit and house and prevent damage to propertys below tenant residence. ; ordrng 1 W11513967 (Inner door) and 1 WPW10329609 (Vent) and 1 WP8269259 (Gasket) and 1 WPW10605015 (Dispenser) and 1 W11725437 (Gasket)

We serviced a

SAMSUNG DRYER FL

Model DV42H5200EFA3

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 10/20/2025

Complaint dryer is not heating. Also making noise abnormal. I found when drum is tumbling. I found idler is locked up belt has a flat spot in it from rubbing around idler pulley as well as heating element has failed. Customer declined repair estimate today. Is going to think about alternative options as of right now.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Avon, Connecticut 06001

Mike K.

Job Details: 10/20/2025

"Left door hinge is broken, was able to reset but will pop off again. Hinges were preordered but did not have them for call. To return with hinges; schdld next appmnt for 10/22 WED PM"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near East Granby, Connecticut 06026

Mike K.

Job Details: 10/20/2025

Unit is giving F7e1 errors. Found damaged wire to actuator. Quoted for harness/labor. Accepted. Replaced harness and ran diagnostic cycle fine; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

JENNAIR MW/WALL OVEN COM

Model JMW3430LL02

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/20/2025

Complaint hanger bracket supporting broil element broke. I replaced hanger bracket no further issues reported by customer at with microwave or oven.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFCS22EVMS8

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 10/20/2025

Complaint water filter is leaking. Cannot remove water filter either. It is jammed in place. I found filter housing is damaged. Will need new filter housing to fix. Customer is going to wait until Friday and call us back potentially to have unit replaced fixed. Or not.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 10/20/2025

"Complaint user interface keeps chiming and powering itself off. Repetitively lights are also cycling on and off inside of units refrigerator making abnormally loud noises intermittently. Sounds like its agitating like a washing machine now unit has just been silent, making a low hum all the time the past couple days. I found customer had several videos of noise complaints and lights. I found evaporator fan motor Has failed completely will not come on at all and diagnostics menu. Ordering evaporator fan motor to fix customers noise, complaint cooling issues and lighting issues as it runs on DC voltage low voltage. It is shorting out the control causing low-voltage issues to occur. ; ordrng 1 W11578030 (Evap fan motor)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/20/2025

"Inspected and found rotor and rotor guard broken, will order parts and return.; ordrng 1 W11627512 (Rotor guard) and 1 W11260238 (Rotor) and 1 W10752189 (Bolt)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model Wrs321sdhw10

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/20/2025

"Inspected and found dribble coming from injector tube, applied sealant and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 10/20/2025

Installed user interface and ice chute tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW06

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/17/2025

Dropped part off on the customers front porch per request of the customer.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/17/2025

Installed new timer and cycled tested fine. Customer is aware of five star survey coming from whirlpool.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/17/2025

"Inspected and found wash pump running and pumping, found filter and screen dislodged from sump, and wash arms plugged up with debris, unit needs wash arms and filters, will order and return.; ordrng 1 WPW10463906 (Screen) and 1 W10872845 (Filter) and 1 WPW10491331 (Wash arm) and 1 WPW10498900 (Wash arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Avon, Connecticut 06001

Mike K.

Job Details: 10/17/2025

"Not cooling properly, running very noisily. Found covered in frost and sound coming from evap fan. Evap cover frozen to evap, steamed and was able to remove, evap clogged with ice. In forced defrost getting 12vac to heater, 37 ohms on heating element. Should be 115vac. Also in testing the defrost test should give short and long test per tech sheet, only gives short. Ordering evap fan motor assy, control, power and u/i boards. Steamed evap clear.When coming out of diagnostic, evap fan is not working, just making clicking noise and turning back /forth. Compressor not running, keeps running this cycle of clicking and stopping, once it sounded like it was started by other fans compressor, but only lasted a couple seconds before returning to clicking cycle.Went into diagnostics and ran test 4, completed with compressor and fans all running. Exited and unit now running.; ordrng 1 W11575358 (Evap fan) and 1 WPW10675033 (Main control) and 1 WPW10624574 (Power board) and 1 W11577100 (U/I board)"

We serviced a

JENN-AIR RANGE

Model JES9800CAS02

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 10/17/2025

"Unit was in back and wouldnt turn off, display showed off, but kept heating. Sticking relay in control would do that. Control is nla. Collected for service call via cc"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Bloomfield, Connecticut 06002

Mike K.

Job Details: 10/17/2025

"Replaced fan motor and blade, tested on bake and fan running smoothly."

We serviced a

WHIRLPOOL DRYER

Model WED5100VQ1

Near Bloomfield, Connecticut 06002

Mike K.

Job Details: 10/17/2025

"Replaced door switch and unit operating, verified heating with good air flow"

We serviced a

WHIRLPOOL WALL OVEN

Model WOES3030LS01

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/17/2025

"Tested unit and found when heating oven to temp the cooling fan would continuously run over never shutting off until powering unit off. Heated up oven for a few min to get fan on and found cooling fan getting power the whole time tested p5-2 to p5-7 and 120v present when fan should be off, tried to disconnect and reset but same issue relay on control sticking sending power to fan the entire time oven is powered up. Unit will need new control, console and fan oven has to come out Ill need time, ordering new parts advised they where out of stock and we would call when in for return visit 21226505; ordrng 1 W11649136 (Cntrl) and 1 W11659257 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 10/17/2025

"Ran unit and found water filling but never washing, tested voltage to wash motor and found 120v and wash motor just clicking motor faulty. Replaced sump&motor ran a wash and a calibration finding unit now working to specs ; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SMYM02

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/17/2025

"Checked over unit and found freezer door not closing causing frost to build up and unit to not cool properly. Checked door and found screws on left side sticking out hitting rails causing door to not close, removed bins and fixed screws to stop from hitting rails melted all ice and lubed rails so door is smooth, tested door and unit is now closing and sealing to specs, evap is fully frosted and cooling properly"

We serviced a

WHIRLPOOL WASHER TL

Model MVWC565FW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/17/2025

"Tested washer due to not spinning or washing and ran diagnostics found errors F8e1 long fill, f0e2 over suds ran a calibration cycle and found unit banging on the sides of cabinet when spinning, tested suspension and found bad causing tub to wobble. Replaced suspension recalibrated unit and ran a wash then a spin, unit is now spinning out and working to specs ; used 1 W11130362 (SUSPENSION) from stock"

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