Service History 124 - Advantage Appliance Repair

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Columbia, CT 06237

Amanda R.

Job Details: 05/06/2024

72 wash motor failure throwing error needs sump assembly ; ordrng 1 W11460946 (Sump)

We serviced a

MAYTAG WASHER

Model MVWC350AW0

Near Columbia, CT 06237

Amanda R.

Job Details: 05/06/2024

Miscommunication thought it was 29$ for me to come out and diagnose unit explained it is 129$

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Simsbury, CT 06089

Chuck M.

Job Details: 05/06/2024

Customer complaint is that dryer was not starting. Found door switch broken. Replaced door switch and tested. Dryer checked ok. ; used 1 WPW10569603 (DOOR SWITCH) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Farmington, CT 06032

Ruben C.

Job Details: 05/06/2024

Rescheduled service for tomorrow; dspstn on spec-tagged invntry: 1 WPW10006384 BELT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Springfield, MA 01108

Mike K.

Job Details: 05/06/2024

"Unit is under 1yr wp warranty per service bench. Freezer gasket has come loose. Added silicone to gasket track and reinserted, also filled up n gap between liner and casing in freezer area; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Chicopee, MA 01013

Mike K.

Job Details: 05/06/2024

"Unit is under 1yr wp warranty per service bench. Unplugged on arrival, plugged in and n and unit was in manual drain.Previous tech found a f3e1 pressure system fault. After completed manual drain found f3e1 and f8 e1errors in history. Cleared. Ran service test fine. Repeating pressure failures ordering control and pressure tube.; ordrng 1 W11608056 (Control) and 1 WP353244 (Pressure hose)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bolton, CT 06043

Jeremy B.

Job Details: 05/06/2024

"Drilled off rotor and replaced gearcase, rotor , stator, and slider. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, MA 01151

Chris B.

Job Details: 05/06/2024

"Replaced all parts and washer running normal. Showed customer no more noises present on the washer.; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE and 1 WP389140 BLOCK,DRUM"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Springfield, MA 01118

Chris B.

Job Details: 05/06/2024

Complaint that the unit is making noises while turning. Found outside vent clogged and belt and tensioner cleared out of debris. Verified blower and is in good state. Dryer running normal. No parts needed to replace.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Rock Hill, SC 29732

Mitch H.

Job Details: 05/06/2024

"Confirmed purchase date and took picture of receipt. Tested and checked dryer operation, all components operating properly. Removed front and lint chute. No excessive buildup and blower wheel tight and operating properly. Checked outside where vent exits house, very little airflow. Advised customer that they need to have vent checked. Dryer operating as designed."

We serviced a

AMANA REFRIGERATOR

Model ABB2224BRW00

Near Waterbury, CT 06705

Jimmy R.

Job Details: 05/06/2024

"Checked over unit and found freezer leaking water from left side corner, checked freezer compartment and found ice building up on bottom due to drain clogged. Removed ice checked drain found drain tube clogged with Crud blocking water flow to drain pan making it over flow out of the front on unit. Cleared ice and dabre from line ran hot water thew and unit is now working to specs"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 05/06/2024

"Tested unit and found when running dryer unit would make a loud scraping and whining noise, checked drum and found no issue not rubbing removed rear panel and checked blower wheel and found insulation that goes around power cable had come unstuck and was hitting blower wheel making noise, removed insulation piece and unit is now running normally and operating to factory specs"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Prospect, CT 06712

Jimmy R.

Job Details: 05/06/2024

"Checked over unit and found when customer would light the broil cycle the ignitor would click several times never lighting then trys again and lights but not lighting the burner in full. Checked over burner and found to much air flow causing it to blow out the flam and never light correctly, adjusted air flow and ignitor heated oven up several times checking and broil is now lighting and working properly."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Enfield, CT 06082

Gary V.

Job Details: 05/06/2024

"Inspected and found f9e1 fault for failed drain pump, also found wash pump noisey and running loud, needs entire wash pump assy, will submit estimate and call with return date.; rqstng P&A on 1 W11416363 (Wash pump assy)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 05/03/2024

Found belt broken causing drum not to turn. Installed repair kit all checks ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Longmeadow, MA 01106

Gary V.

Job Details: 05/03/2024

"Installed main acu and heater, cycled unit and tested fine, getting under 7 total amps with every option running. Circuit breaker is a 30 amp breaker with gfi. If problem persists more than likely a weak circuit breaker and informed customer."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Springfield, MA 01129

Gary V.

Job Details: 05/03/2024

Install parts listed and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Ellington, CT 06029

Amanda R.

Job Details: 05/03/2024

Replaced both controls operation normal

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Bloomfield, CT 06002

Mike K.

Job Details: 05/03/2024

"Replaced replaced b and tested on timed dry, tumbled, heated and air movement good"

We serviced a

GE DISHWASHER

Model GLD6700N00WW

Near Windsor, CT 06095

Mike K.

Job Details: 05/03/2024

"Replaced valve and no power to unit. Adapter would not come off old valve. Was able to free with a sledge and pair of wrenches and still usable. Would not turn on, on at breaker box, no voltage at terminal. Switch above counter turns dw on/off. Ran cycle and no leaks found."

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Clover, SC 29710

Mitch H.

Job Details: 05/03/2024

"Disassembled dryer, removed and replaced drum. Reassembled, ensuring felt dryer seal was in properly positioned. Tested, dryer operating properly and quietly."

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Tega Cay, SC 29708

Mitch H.

Job Details: 05/03/2024

"Tested and ran diagnostics. No stored error codes. Checked washer basket, moves freely with no unusual noises from bearings. Ran diagnostics cycle, found that basket and drum move excessively at start of spin. Requesting P&A for shock absorbers. Will require extra time due to units having to be unstacked. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 4 W11316766 (Shock absorbers)s and 1 2Xtime (2X time)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ05

Near Vernon, CT 06066

Amanda R.

Job Details: 05/03/2024

Complaint sides are bulging and dosent fit well inside cavity for the frig installers switched doors to open opposite way now door handles dont align floor is crooked took pictures fixed ff door gasket

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near South Windsor, CT 06074

Amanda R.

Job Details: 05/03/2024

Strike broken replaced tested starting normally ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Douglas, MA 01516

Aimee Z.

Job Details: 05/03/2024

"Installed harness ,drain pump and latch and tested Filled and spin and drain Complete; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER"

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Wrentham, MA 02093

Aimee Z.

Job Details: 05/03/2024

Found everything working just needs suspension rods .Load was so heavy wheel cut through sheildCwa on suspension rods

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Burlington, CT 06013

Chuck M.

Job Details: 05/03/2024

Customer complaint is that dryer was noisy. Inspected and found belt rubbing against idler arm. Adjusted and tested. Showed customer it works.

We serviced a

KITCHEN AID RANGE

Model KSDG950ESS1

Near Northampton, MA 01062

Chris B.

Job Details: 05/03/2024

Complaint that the units touch panel is not responding on some of the buttons. Found oven light stays on. Quoted parts and labor. Will order parts for a return trip. ; ordrng 1 W10915031 (Touch Control Panel) and 1 W11100513 (Control Board) and 1 2xFrameJob (2x Frame Job)

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Easthampton, MA 01027

Chris B.

Job Details: 05/03/2024

Complaint that the unit is not cycling through correctly. Found missing drip pan and bad drainage. ; ordrng 1 W11550169 (Drip Pan) and 1 W11412291 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5VHAXWY01

Near Chicopee, MA 01013

Chris B.

Job Details: 05/03/2024

Replaced part and unit running normal. Good water flow. No leaks detected. Shown customer that no leaks are present. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA02

Near Springfield, MA 01108

Gary V.

Job Details: 05/03/2024

"Inspected and found leak coming from filter housing and applied sealant and not detecting any leaks now. Also customer has 3 broken bins, quoted and they will call if wants to buy bins as they are not covered by contract.; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Griswold, CT 06351

Amanda R.

Job Details: 05/03/2024

"Stacked unit runs not heating needs to be unstacked needs second tech no errors ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Ellington, CT 06029

Amanda R.

Job Details: 05/03/2024

Customer states frig making loud beeping noise showed customer door alarm noise it is not the same noise

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Chicopee, MA 01013

Chris B.

Job Details: 05/03/2024

"Complaint that the unit is not running any cycles. Found error codes F0E2, F0E5 and F3E1 cleared out the pressure hose and leveled the unit. Ran a calibration and diagnostic cycle. All tested normal."

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Charlotte, NC 28227

Mitch H.

Job Details: 05/03/2024

"Arrived and checked dryer. Customer confirmed motor not starting. Disassembled dryer. Before removing motor, jumped out door switch, took new motor and plugged motor connections in. Attempted to start dryer. New motor not starting either. Checked motor connector with meter. Found no power going to motor from control. Dryer needs control board. Quoted customer for new control pt# W10831163- $258.34. Customer declined repair and said he would purchase new.; ordrng 1 W10831163 (Control), dspstn on spec-tagged invntry: 1 WP694089 BLOWER WHEEL"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Davidson, NC 28036

Robert A.

Job Details: 05/03/2024

Cx complaint that the door has a dent and the cavity coating has a blemish. I inspected the unit to confirm the complaint. The home is an unoccupied new build. I found the door has a dent on the lower area and the cavity paint is chipped on he rear wall. The unit needs a new door and some touch up paint to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11173813 (Door assembly) and 1 72017 (White touch up paint)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Marshville, NC 28103

Jonathan J.

Job Details: 05/03/2024

"I replaced all previously ordered parts I tested operations performed a control board calibration. Unit dispensing water fine no further issues found at this time with washing machine, agitating, and cycling with no further issues"

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Monroe, NC 28110

Jonathan J.

Job Details: 05/03/2024

"I replaced all previously ordered parts, tested operations found inlet water valve. Cold side has failed, barely trickling through no settlement in filter screen. on city water. I found motor has a lot of blackened dust on it especially around fan but is working fine as of right now. if customer calls back send drive motor for any abnormal noises. Customer has five year parts and labor warranty and 10 year warranty on motor parts only. ; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

SAMSUNG WASHER

Model WF45R6100A

Near Chicopee, MA 01013

Chris B.

Job Details: 05/03/2024

Replaced part and unit running normal. No leaks detected. Ran a quick cycle and all tested normal. Great drainage.

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HB01

Near Manchester, CT 06040

Jeremy B.

Job Details: 05/03/2024

Water leaking on right side at bottom under door hinge. Cant access the cabinet to find a leak. Called tech support and unit is not repairable. Customer to contact extended warranty company was given this SR#7739021953

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near East Hartford, CT 06108

Jeremy B.

Job Details: 05/03/2024

"Found door seal tearing and door seperating. Needs new seal and door parts. Found ignitor drawing 3.6 amps and burner lighting properly. Door not sealing causing oven to lose heat. ; rqstng P&A on 1 W11176456 (Door) and 1 W11105139 (Bracket) and 1 W11389703 (Bracket), ordrng 1 WPW10535778 (Door deal)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Suffield, CT 06078

Mike K.

Job Details: 05/03/2024

"Unit is under 1yr wp warranty per service bench. Unit had stopped cooling both section, no strange noises except for one they recorder, damper motor runs loud and has since purchased. Replaced damper motor and tested defrost, worked fine. Possible door had not been fully closed, is working at this time.; used 1 WPW10594329 (DAMPER CNTRL) from stock"

We serviced a

GE REFRIGERATOR

Model CFE28TSHOSS

Near Agawam, MA 01030

Chris B.

Job Details: 05/03/2024

Complaint that the fresh food section is not cooling properly. Found unit cooling properly. Evap Fan is working normal. Customer mentioned that they took the panel off and found some ice buildup but it started working normal. No issues found with the fan. Mentioned to the customer to keep an eye on the cooling for the next few days. If problem arises to document with videos within 7days well waive trip fee into labor. Collected trip fee.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Agawam, MA 01030

Chris B.

Job Details: 05/03/2024

Complaint that the unit is not turning on. Found GFCI tripped. Ran a cycle test and all working normal.

We serviced a

FRIGIDAIRE RANGE GAS

Model PLGF389ACC

Near Springfield, MA 01108

Gary V.

Job Details: 05/03/2024

"Inspected and found bake igniter worn out, replaced with new igniter and cycled, tested fine now.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

BOSH DISHWASHER

Model SHU5315UC/U06

Near Longmeadow, MA 01106

Gary V.

Job Details: 05/03/2024

"Installed new inlet valve and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Enfield, CT 06082

Gary V.

Job Details: 05/03/2024

"Inspected and found unit non responsive, inspected and found ui, control board, main board and connecting wire harnesses and terminals corroded and shorted, (took pics of damage). Will order parts needed for repair and call when parts become available.; ordrng 2 WP8312709 (Clip)s and 1 W11481116 (Control) and 1 W11665945 (Wire) and 1 W11513246 (Main acu) and 1 W11513255 (Valve w/harness) and 1 W11643701 (Main harness)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Enfield, CT 06082

Gary V.

Job Details: 05/03/2024

"Installed plate and screws, cycled and dryer now working."

We serviced a

LG DRYER

Model DLEX4370K

Near Suffield, CT 06078

Mike K.

Job Details: 05/03/2024

"Replaced bad support rollers and cleaned out lint, running smooth"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Suffield, CT 06093

Mike K.

Job Details: 05/03/2024

"Complaint of leaking and excessive banging. Ran diagnostic cycle and completed fine, no leaks. Ran deep fill cycle and drained, no leaks. Signs of a lot of water at drain hose inside and out rust. Basket has a lot of wobble in it. Took top of and no signs of cracks or upper leaks.Washplate screw not coming out, will need to break washplate out. Also ordering tub and will be direct ship to cs, left msg with cs to check it out when arrives and gives us a call when it does ; ordrng 1 W10324651 (Hub) and 1 W10899966 (Discharge hose) and 1 WP356138 (Spring clamp) and 1 W11244231 (Drain hose) and 1 W10752283 (Wasplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time) and 1 W10752719 (Basket)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Suffield, CT 06093

Mike K.

Job Details: 05/03/2024

"F5e0, F7e1,f2e1, found agitator spinning seperately from tub in spin cycle, actuator is in correct position.Washplate screw came out , but Washplate seized, will need to be broken out.Quoted for Washplate, screw & hub.Denied, collected for service call via cc"

We serviced a

MAYTAG DRYER GAS

Model MGDB835DW4

Near Suffield, CT 06093

Mike K.

Job Details: 05/03/2024

"Noisy during tumble, found seized idler, worn belt.Quoted for repair kit/labor. Approved. Replaced solder/supports and running fine in test cycle; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA0

Near Suffield, CT 06093

Mike K.

Job Details: 05/03/2024

"Complaint of unit not draining. Can hear pump running in drain cycle. Found drain hose clogged. Cleared and unit drained fine. Rain normal cycle and verified operation. Fill and wash working fine, ran through first drain and let refill and wash for couple more minutes, then cancelled and drain to help clear out old water smell"

We serviced a

WHIRLPOOL COOKTOP GAS

Model G7CG3665XS00

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/03/2024

Found the outlet has no power .Tested through an extension cord .All burners spark and light Need outlet looked at no power.

We serviced a

MAYTAG WASHER

Model MVWC565FWZ2

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/03/2024

They still need to raise to drain hose up but is better. Was running out of washer Tested is hold some water needs to by height of washer top. At least 48 inches of the groundInstalled new suspension rods and tested complete

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRB01

Near Millis, MA 02054

Aimee Z.

Job Details: 05/03/2024

"Found ice maker leaking ,replaced and harvested to fill with water"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Plymouth, CT 06782

Chuck M.

Job Details: 05/03/2024

Customer complaint is that refrigerator is not cooling properly. Inspected and found evaporator cover broken and temperature control not selecting. Ordered control and evaporator cover. ; ordrng 1 W11595220 (Control Box) and 1 W11634632 (Evaporator Cover)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Bristol, CT 06010

Chuck M.

Job Details: 05/03/2024

Customer complaint is that washer is noisy during agitate. Ran washer and it sounded normal. Added a small load and confirmed washer gear case is noisy during agitate. Ordered gear case and wash plate with extra time slots.; ordrng 1 W11449841 (Gear Case) and 1 W10902814 (washplate) and 2 ExtraTimeSlots (Extra Time Slots)s

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Farmington, CT 06085

Chuck M.

Job Details: 05/03/2024

Customer complaint is that dryer has no power. Tested voltage and found no voltage present at supply and at terminal block. Checked breaker and it does not stay on even with dryer unplugged. Electrical issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near West Hartford, CT 06117

Chuck M.

Job Details: 05/03/2024

Customer complaint is that refrigerator stopped cooling and is noisy. Inspected and found compressor buzzing and not starting. Start device checked ok. Ordered compressor. ; ordrng 1 W11656989 (Compressor) and 1 W11504432 (Coupler) and 1 W11506619 (Coupler) and 1 W11506638 (Coupler)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM3

Near Windsor, CT 06095

Chuck M.

Job Details: 05/03/2024

Dishwasher wash motor assembly received did not come with diverter and was not setup to swap out diverter. Re ordered wash motor assembly. ; ordrng 1 WPW10605058 (pump&motor)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Mooresville, NC 28115

Robert A.

Job Details: 05/03/2024

"Cx complaint that the unit is not drying the clothes well. I inspected the unit to confirm the complaint. I found the unit heats and tumbles, but has poor airflow. I removed the duct line from the unit and started a cycle. There was then good airflow. The unit needs the air duct completed cleaned professionally to resolve the issue. The unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Huntersville, NC 28078

Robert A.

Job Details: 05/03/2024

"Cx complaint that the unit is not starting cycles, knob does not respond and lid does not lock. I inspected the unit to confirm the complaint. I found error codes: f5e1 f2e1. I ran manual lid lock, the lid locked but didnt release. I ran a service cycle, it progress and stop at step q8 because the lid did not engage. I checked the control, UI and lid lock none had any loose connections or visible damage. The unit needs a new lid lock, control board and UI to resolve the issue. I quoted the cx for the repair and collected the service call fee by cash."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Huntersville, NC 28078

Robert A.

Job Details: 05/03/2024

"Cx complaint that the unit is not drying the dishes. I inspected the unit to confirm the complaint. I found an error code: f7e1. I ran a service cycle, most components passed with no issues. However the heater element did not come on at all. The unit needs a new heater to resolve the issue. I quoted the cx for the heater element replacement and collected the service call fee by CC."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB10

Near Huntersville, NC 28078

Robert A.

Job Details: 05/03/2024

"Cx complaint that the unit is not cooling again.I inspected the unit to confirm the complaint. I found ice on the evap wall again. I tested the heater thermistor and heater again, both worked fine. I replaced the control and tested the unit for the cx. The unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Huntersville, NC 28078

Robert A.

Job Details: 05/03/2024

"Cx complaint that the unit is not starting cycle, not filling with water. I inspected the unit to confirm the complaint. I found error codes: f7e3 f7e4 f7e8 f7e9. I cleared the codes and ran manual tests for the valve, both hot & cold dispensed fine. I then ran a service cycle, I stopped at washing. I ran manual spin and agitate, it just hummed the tub and agitator did not move at all. I checked the slider due to the initial error codes. I found the rotor complete separated on the floor, the rotor screw came loose. I secured the rotor in the correct position and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Monroe, NC 28110

Jonathan J.

Job Details: 05/03/2024

I replaced timer assembly and knob. I tested operations no additional issues found at this time with dryer. Dryers heating and cycling is counting down. Went from 70 minutes to 60 minutes. Timed.

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW01

Near Matthews, NC 28104

Jonathan J.

Job Details: 05/03/2024

Complaint lid will not unlock displaying F 29 error code drain pump failure good latch failure error code also found and diagnostics history unit will for sure lid latch and drain pump to fix. Customer declined estimate today is going to look at replacement options due to the age of the appliance.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Matthews, NC 28104

Jonathan J.

Job Details: 05/03/2024

I replaced sensor tested operations performed a Dlms calibration cycle then a diagnostics cycle. No further issues found with washer at this time. Load and go working dispensing fine.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Monroe, NC 28112

Jonathan J.

Job Details: 05/03/2024

Red 25.3 amp dropping to 22.96 amp heater is 9.7 ohms oL to ground black is 25.4 amp while heater is on 4.85 while heater off motor running 28.6 peak amp when heater first clicks on. Could never get breaker to trip vent hose disconnected while operating. Heavy lint on blower wheel found indicating venting restriction 210? 131? 113 163 1.35 ohms motor winding .3 less than expected resistance. 7739016361 tech line file number. Per techline they advise replacement of motor will also have to replace blower wheel as it is seized on motor. Resistance readings are less than expected on winding of motor. By a fraction of an amount. 7739005356 safety file number. M1b4cx1wpl1 autho number for parts and labor. ; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor)

We serviced a

WHIRLPOOL COOKTOP

Model SC8720EDB-3

Near Charlotte, NC 28277

Mitch H.

Job Details: 05/03/2024

"Removed and replaced right side igniter. Reassembled, tested, now sparking properly. Cleaned ignition holes in burner assemblies. Front burner now lighting correctly. Rear burner will not light. Advised customer that rear burner needs to be replaced. Collected balance due on cc on file"

We serviced a

KITCHENAID KITCHEN

Model KFGC506JSS05

Near Fort Mill, SC 29707

Mitch H.

Job Details: 05/03/2024

Confirmed issue on left front and rear burners. Customer said inspector failed unit due to gas leak. Ordering manifold for left side. Checked part availability and scheduled return for 5/8 AM. ; ordrng 1 W11384736 (Manifold) and 1 2Xtime (2X time)

We serviced a

WHIRLPOOL WASHER

Model Mvw7232hw0

Near Rock Hill, SC 29732

Mitch H.

Job Details: 05/03/2024

"Removed and replaced wiring harness. Reassembled. Ran DLMS calibration, completed properly. Exited diagnostics, started quick wash cycle, sensed, filled and agitated properly. All functions tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Ellington, CT 06029

Amanda R.

Job Details: 05/03/2024

Customer states frig making loud beeping noise showed customer door alarm noise it is not the same noise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Ellington, CT 06029

Amanda R.

Job Details: 05/03/2024

Replaced ice maker watched it filled not leaking water

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Windsor, CT 06095

Chuck M.

Job Details: 05/03/2024

Customer complaint is that dishwasher is making a noise. Ran diagnostics and found no error codes. During drain customer pointed out how the drain pump starts then stops 2 times and then drain. Informed customer that it is normal. Dishwasher checked ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 05/03/2024

Washer leaking from the bottom in middle. Found door gasket worn and causing a slight leak. The drain pump is making an abnormal grinding noise checked clean out and its clear. Needs new drain pump and door boot. ; rqstng P&A on 1 W11458345 (Drain pump) and 1 W11314648 (Door boot)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near East Hampton, CT 06424

Jeremy B.

Job Details: 05/03/2024

Found pantry harness broken causing lights to not power on. Unplugged and lights came on needs new harness. ; used 1 W11170612 (HARNS-WIRE) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Middletown, CT 06457

Jeremy B.

Job Details: 05/03/2024

Installed new gasket all checks ok ; dspstn on spec-tagged invntry: 1 WPY055980 HI TEMP ADHESIVE

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Tolland, CT 06084

Amanda R.

Job Details: 05/03/2024

The bolt for motor loose used impact drill and reattached bolt

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Andover, CT 06232

Amanda R.

Job Details: 05/03/2024

Replaced both controls tested starting normally

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Huntersville, NC 28078

Robert A.

Job Details: 05/03/2024

"Cx complaint that the unit is not starting at all. I inspected the unit to confirm the complaint. I found the unit does not turn on at all. I checked incoming voltage from the outlet, its getting 0v. I checked the breaker, its in the on position. The home incoming voltage to the unit needs to be corrected to resolve the issue. Cx needs an electrician."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near New Britain, CT 06051

Jeremy B.

Job Details: 05/03/2024

Installed new evap cover all checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Newington, CT 06111

Jeremy B.

Job Details: 05/03/2024

Installed new hinges demonstrated proper operation to customer. ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Agawam, MA 01001

Chris B.

Job Details: 05/02/2024

Complaint that the unit is not heating properly. Found burnt heating wire and element. Quoted parts and labor. Customer prefer to not service the unit for the price. Collected trip fee.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Wilbraham, MA 01095

Chris B.

Job Details: 05/02/2024

Complaint that the unit has a error code. F9E1 and F9E2. Found no issues with the drainage. Found no foul smell of burnt either. Ran three diagnostic cycles and all tested properly. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW4850BW1

Near Springfield, MA 01129

Chris B.

Job Details: 05/02/2024

Complaint that the unit is making noises while spinning. Found oil leak on all components and gear case. Quoted parts and labor. Customer will keep using the washer as it is for now. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Springfield, MA 01108

Chris B.

Job Details: 05/02/2024

Complaint that the unit is not locking correctly. Found bad lid lock and after running diagnostic test found control board not responding to any of the commands. Will order parts for a return visit.; ordrng 1 W11557935 (Control Board) and 1 W11394572 (Door Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Torrington, CT 06790

Chuck M.

Job Details: 05/02/2024

Customer complaint is that ice maker was not working. Found ice maker overflowed. Took pic. Replaced ice maker and tested. Checked ok. ; used 1 W10873791 (ICE MAKER) from stock

We serviced a

KITCHEN AID DISHWASHER

Model kuds30fxpa8

Near Fort Mill, SC 29715

Mitch H.

Job Details: 05/02/2024

Tested and ran diagnostics. Found F10E1 dispenser error and F1 E2 control error. Found control board not responding properly. Needs control and dispenser. Quoted customer for repair and saved estimate. Customer approved repair for control board only. Checked part availability and scheduled return for 5/13 PM due to customer being out of town next week. Collected full amount on cc.; ordrng 1 W11035586 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ellington, CT 06029

Gary V.

Job Details: 05/02/2024

"Inspected and found broken drive belt, replaced with new belt and cycled through tested fine.; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Bristol, CT 06010

Ruben C.

Job Details: 05/02/2024

Checked unit found door seals not sealing well had to heat seal to conform tested operation normal sealing normal

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Avon, CT 06001

Chuck M.

Job Details: 05/02/2024

Customer complaint is that washer would not advance past fill. Ran diagnostics and found error code F7e1 Tachometer missing. Tested capacitor and found it faulty. Replaced capacitor from T/S and tested washer in Quick Wash Cycle and washer checked ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS00

Near Bloomfield, CT 06002

Chuck M.

Job Details: 05/02/2024

Customer complaint is that lower oven door was coming apart. Inspected and found screws at bottom of door were off. Secured screws to door bottom and showed customer it works.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Springfield, MA 01118

Chris B.

Job Details: 05/02/2024

Complaint that the unit is not cycling through correctly. Found loose tub and very hard to turn. Took belt off and verified the motor and it turns freely. Turn tub with belt off and is seized and turns with force. Bad gear case. Will order parts for a return visit.; ordrng 1 W11454734 (Gear Case) and 1 W10721967 (Splutch) and 1 W10528947 (Hub) and 1 W10752283 (Wash Plate) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Farmington, CT 06032

Ruben C.

Job Details: 05/02/2024

Replaced pulley and belt could not replaced valve cust does not have she off valves in back of unit does not know where valves are cust will call when this is taken care of to complete service; dspstn on spec-tagged invntry: 1 WPW10006384 BELT

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near New Britain, CT 06053

Ruben C.

Job Details: 05/02/2024

Replaced wheels on bottom rack tested operation normal

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Columbia, CT 06237

Jeremy B.

Job Details: 05/02/2024

"Washer not draining. Found wires broken at pump replaced harness and tested lid lock keeps clicking needs new lid lock. ; rqstng P&A on 1 W11670519 (Lid lock), used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES2

Near East Hampton, CT 06424

Jeremy B.

Job Details: 05/02/2024

Oven not heating properly. Tested and found the terminals burn at the connection at bake element. Needs new main harness and bake element. Door not shutting properly and staying open and loosing heat needs new hinges and receivers. ; rqstng P&A on 2 WPW10440013 (Hinges)s and 2 W10647259 (Receivers)s and 1 W10779716 (Bake element) and 1 W11134549 (Main harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 05/02/2024

Dishwasher not cleaning. Wash motor not running and humming. Control sending pulsating voltage to motor. Needs new control and motor sump assy. ; rqstng P&A on 1 W11087376 (Motor sump assy) and 1 W11305297 (Control)

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