We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Monroe, NC 28112
Jeff L.
Job Details: 08/01/2023
Replaced freezer door all operations are normal. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Wingate, NC 28174
Jeff L.
Job Details: 08/01/2023
Found wire off of water inlet valve not allowing unit to operate. Put wire back on valve put unit thru service mode all components are working properly. Unit ran and checked ok(Call complete)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Marshville, NC 28103
Jeff L.
Job Details: 08/01/2023
"Replaced all parts ordered and also replaced belt all operations are normal unit ran and checked ok(Call complete); dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL , used 1 4392067 (Dryer kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Monroe, NC 28110
Jeff L.
Job Details: 08/01/2023
"Put unit into diagnostics and had no fault codes. I ran unit thru service mode and never got a fault code but I never got 120 volts down to heater, I checked thermostat its good. At this time Im going to order control board for good repairPart#W11087226; ordrng 1 W11087226 (Control board)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ-4
Near Denver, NC 28037
Mark C.
Job Details: 08/01/2023
Unit is arching due to improper use of the cooking rack.; ordrng 2 W10740485 (Support)s and 1 W10749119 (Support) and 1 W10749120 (Support) and 1 W10134625 (Touchup)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Gastonia, NC 28056
Ryan S.
Job Details: 08/01/2023
"Customer stated unit goes to sensesing then after a bit all lights illumate and cuts off. Upon arrival ran service mode , no error codes stored. Ran test mode and full, drain pump, agitate and spin all worked properly. Ran quick wash and unit filled and started washing. Checked all harnesses and checked resistance of motor, resistance was good. Drain pump harness so intact. Ran quick wash 3 times and unit filled with water and started wash cycle each time. Verified proper operation. Informed customer unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28056
Ryan S.
Job Details: 08/01/2023
"Retuned to install part ordered. Installed timer. Reassembled and ran timed dry, unit now heating. Verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model LGR6634BQ2
Near Gastonia, NC 28052
Ryan S.
Job Details: 08/01/2023
Customer complained drum not spinning. Upon arrival found belt broken. Replaced from ts. Reassembled and drum now spinning. Verified proper operation. ; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Monroe, NC 28110
Jeff L.
Job Details: 08/01/2023
"Customer complained of dishwasher leaking out of left front corner if your facing the unit. Put unit into normal wash for 30 minutes and never seen a leak. I did adjust the door gasket on that side prior to testing unit. I advised customer I cannot find any leaks and the unit is operating normally. I also advised customer it could have been the way it was loaded water hitting a utensil or dish shooting water out of the corner. Inspected lower spray arm its good as well. The door gasket wasnt staying in place at bottom so I went ahead and replaced it. Part#W11177741 door seal; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP , used 1 W11177741 (GASKET) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Monroe, NC 28110
Jeff L.
Job Details: 08/01/2023
"Replaced all parts ordered for this job ran unit through service mode and ran it through a normal wash all operations are normal all components are operating normally unit ran and checked on K(Call complete); dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , 1 W11239857 BELT , 1 W11307244 DOOR LOCK , 1 W11454734 GEARCASE , and 1 WPW10427633 SHIELD"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Worcester, MA 01604
Chris B.
Job Details: 08/01/2023
Complaint that the unit is not cycling through correctly. Found water in the error code F8E4 cleaned overfill switch and ran diagnostic test and unit running normal. Mentioned to the customer the amount of suds in the dishwasher.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Enfield, CT 06082
Gary V.
Job Details: 08/01/2023
"Inspected and found one rung of coil on evaporator frosted, unit needs total sealed system repair. Quoted and she will call."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Enfield, CT 06082
Gary V.
Job Details: 08/01/2023
"Inspected and found main acu no longer sending voltage for surface lite, will submit estimate and call.; rqstng P&A on 1 W11182110 (Main acu)"
We serviced a
MAYTAG WASHER
Model MAH6700AWW
Near Thomaston, CT 06787
Jimmy R.
Job Details: 08/01/2023
"Tested washer and found unit stating but would never drain water from tub, checked drain pump and found pump not coming on checked power to pump and 15v present not enough power to turn pump on, removed cntrl and found relay for drain pump burnt not allowing enough power done to drain pump. Control is no longer available advised customer on part and they will buy a new machine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Berlin, CT 06037
Jimmy R.
Job Details: 08/01/2023
"Checked over unit and machine is making ice issue is its clumping in ice bin and not dispensing out, removed ice bin and found ice clumping up from machine going into a defrost cycle and customer had never dumped ice, advised if not using much ice it will start to stick together due to a defrost cycle if not using advised to dump ice and let make new this will stop it from clumping up advised also may need to loosen up the ice once in a wile to stop from sticking. Cycled ice maker and dispenser crushed and curbed ice unit is now working and operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Berlin, CT 06037
Jimmy R.
Job Details: 08/01/2023
"Checked over unit due to customer hearing a noise coming from inside fridge randomly, went threw fridge and could not duplicate noises checked over compressor and fan found some ice on fan witch could have been hitting fan making noise, adjusted power cord tag just incase noise was coming from that hitting cabinet, advised customer if the noise comes back to try and record it so we can see where its coming from advised unit will defrost and u will hit a noise of water dripping or hitting heater other then that fridge looks and is working perfect"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Southington, CT 06489
Jimmy R.
Job Details: 08/01/2023
"Tested unit and found fridge freezing items on all shelfs especially in back, checked damper and found not opening and closing properly allowing cold air to blown in fridge when not calling for cold also found items all placed in back of fridge where air flow is. Replaced damper and advised customer on putting items in back of unit where air flows if leaving it there it will freeze the air now blows down the back of machine. Advised to keep delicate food forward this will help.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Waterbury, CT 06708
Jimmy R.
Job Details: 08/01/2023
"Installed all new parts and ran machine thew a diagnostics and calibration unit went threw properly, ran a wash and spin unit went threw and all operations now working to specs ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waterbury, CT 06710
Jimmy R.
Job Details: 08/01/2023
"Tested unit and found fridge section not cooling and freezer working, when checking could not hear evap fan motor running and ice was building up on evap cover. Removed cover and found ice blocking fan from running causing the no cooling in fridge section, melted ice and found freezer door not sealing making frost build up, heated door gasket to seal fan now running and blowing cold air. All operations now working to specs"
We serviced a
GE DRYER
Model GTD42GASJ0WW
Near Foxborough, MA 02035
Angel R.
Job Details: 08/01/2023
Belt snapped also needs new start button switch. Will order both.; rqstng P&A on 1 WE4M416 (push to start switch) and 1 WE03X29897 (Belt)
We serviced a
GE DRYER
Model GFDS140GDOWW
Near Attleboro, MA 02703
Angel R.
Job Details: 08/01/2023
Installed igniter and coils installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ04
Near Newington, CT 06111
Ruben C.
Job Details: 08/01/2023
Checked unit found ice build up around evap fan blade coils all seem to have frost pattern removed ice build up fan started normally made sure all connections are secure
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Hartford, CT 06114
Ruben C.
Job Details: 08/01/2023
Checked unit found vent tubing in dryer was not pushed in all the way reinstalled also advised cust to clean outside vent
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Charlton, MA 01507
Chris B.
Job Details: 08/01/2023
Complaint that the units led lights are not working. Found bad led in the freezer side. Replaced part and all lighting working. Used TS W11601311module. Special Project S191AQ.; used 1 W11601311 (LED MODULE) from stock
We serviced a
MAYTAG REFRIGERATOR
Model WRF560SMYM04
Near South Hadley, MA 01075
Mike K.
Job Details: 08/01/2023
"Pulled out unit on sliders, cs watches. Replaced drain tube and damper motor.; dspstn on spec-tagged invntry: 1 W11190084 DRAIN KIT (SP W11397260A)"
We serviced a
MAYTAG DRYER
Model ADE7005AYW
Near West Hartford, CT 06107
Ruben C.
Job Details: 08/01/2023
Replaced rollers and pulley tested operation normal heating normally; dspstn on spec-tagged invntry: 2 WP37001042 DRUM SUPPORT
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near West Hartford, CT 06107
Ruben C.
Job Details: 08/01/2023
Checked unit found strike broken replaced strike tested operation normal; used 1 W11457841 (Stike) from stock
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Burlington, CT 06013
Ruben C.
Job Details: 08/01/2023
"Checked unit found touch panel responding could get into diagnostic ordering panel and control; rqstng P&A on 1 W10911040 (Panel) and 1 W11201284 (Control), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Charlotte, NC 28269
Robert A.
Job Details: 08/01/2023
"Cx complaint that the unit is not cooling again in the FC. I inspected the unit to confirm the complaint. I found the FC evap covered in ice again. I removed the ice and ran multiple test. Test 77 passed, test 6 passed. I called techline to document the issue. They recommend replacing the UI control that has a defrost timer. I quoted the cx for the repair. They want to call WP to cover the repair.Sr77987824; ordrng 1 W11330971 (UI control)"
We serviced a
WHIRLPOOL WASHER
Model mvw6200kw3
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 08/01/2023
Installed. Re parts and tested detergent drawer keep opening on its own very easily. Will try to replace housing. ; ordrng 1 W11624934 (Housing) and 1 W10601845 (Bezel)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 08/01/2023
Customers complaint is dryer takes tooong to dry. Sensor cycle not working. Ran diag found no error codes. Sensor test passed. Found weak airflow outside from vent. Recommend customer clean vent and choose more dry for sensor cycles.
We serviced a
MAYTAG DRYER
Model MGD8630HC1
Near Fort Mill, SC 29708
Mitch H.
Job Details: 08/01/2023
Checked and found noise coming from motor. Making a grinding noise. Motor (part only) covered under 10 year warranty. Quoted customer for blower wheel and labor. Customer approved repair. Ordering motor and blower wheel. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Drive motor)
We serviced a
N/A WASHER
Model WTW8500DC0
Near Mooresville, NC 28115
Vincent O.
Job Details: 08/01/2023
Found f5e2 lid lock error. Ran diagnostics and verified lid lock to be cause of issue. Replaced lid lock. Tested and verified proper operation. All functions check ok. ; used 1 W10861642 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Davidson, NC 28036
Vincent O.
Job Details: 08/01/2023
Found unit not cooling due to faulty compressor. No frost pattern. Compressor will run but makes very loud hum every few minutes like its locked up. Compressor not pulling down. Order and replace compressor. ; ordrng 1 W11578208 (Compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Tube) and 1 W11676615 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Simsbury, CT 06070
Chuck M.
Job Details: 08/01/2023
Installed compressor. Unit is cooling. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Simsbury, CT 06070
Chuck M.
Job Details: 08/01/2023
Customer complaint is that dryer is not drying properly. Inspected and found vent flex behind dryer is crushed between dryer and wall. Customer coast close door to built in if dryer is pulled out 3 inches. Went outside with customer to check outside vent and it is clogged with lint. Showed customer and took pics. Customer is upset. Dryer checked ok. This is a ventilation issue.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near East Hartford, CT 06108
Chuck M.
Job Details: 08/01/2023
Customer complaint is that food dripped down inner oven door glass. Removed door glass and cleaned. No covered under warranty. Charged basic labor.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near East Hartford, CT 06118
Chuck M.
Job Details: 08/01/2023
Installed sensor. Checked ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Middletown, CT 06457
Jeremy B.
Job Details: 08/01/2023
Installed new motor sump assy and tested all checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320MOMS
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
"Found the igniters cracked and spark going out side tested the sensor 0 ohms needs sensor; used 2 WP9758079 (IGNITOR,SPARK CERAMIC), and 1 12001655 (SENSOR SHORT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WTW406
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
Found the pulley broken and needs new belt worn
We serviced a
SAMSUNG WASHER
Model W44A3205AW
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
Found the grinding from the drain pump found Bobby pin in pump.
We serviced a
GE WALL OVEN
Model JGSS86SPSS
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/01/2023
Found the top oven igniter needs to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Salisbury, NC 28144
Vincent O.
Job Details: 08/01/2023
Found freezer door not sealing properly causing ice buildup in fc. Order and replace freezer seal. ; ordrng 1 W10571967 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Somers, CT 06071
Gary V.
Job Details: 08/01/2023
"Inspected and found timer not advancing, replaced timer and cycled , tested fine. All discounts included.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Ware, MA 01082
Chris B.
Job Details: 08/01/2023
Complaint that the unit wont cycle correctly and theres a error code F3E1. Verified the pressure hose and sensor and all working properly. Verified door lock and working correctly. Found no issues with the washer. Customer had the breaker panel off for a while and once turned on door unlocked ok. No error codes present. No service needed. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Troutman, NC 28166
Vincent O.
Job Details: 08/01/2023
"Found multiple items freezing in different area of RC. Customer also complaining of loud noise when dispensing water. Found temps in RC at 33 when set at 39. Order and replace damper, control, and valve. ; ordrng 1 W11548535 (Valve) and 1 WPW10196393 (damper control assy) and 1 W11548534 (Control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Clover, SC 29710
Mitch H.
Job Details: 08/01/2023
"Removed and replaced timer. Tested, dryer operating properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, NC 28216
Robert A.
Job Details: 08/01/2023
"Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found error codes: f8e6 f9e1. The door is locked. I removed the water from the drain pump tube. I found the drain pump wire (pink) broken. The unit needs a new lower harness, Im ordering the control as well just in case.; ordrng 1 W11568984 (Lower harness) and 1 W11614514 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3L
Near Andover, CT 06232
Jeremy B.
Job Details: 08/01/2023
Installed new lid lock and ran self test all checks ok. ; used 1 W10810403 (DOOR LOCK) from stock
We serviced a
GE REFRIGERATOR
Model PWE23KSKSS
Near Suffield, CT 06093
Mike K.
Job Details: 08/01/2023
"Clogged drain, tube clogged in back. Cleared. Cleared ice sheet from freezer bottom. Cs will leaves off to clear ice from evap."
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Mooresville, NC 28117
Vincent O.
Job Details: 08/01/2023
Found shorted control causing no bake or broil. Also no sound. All burners working. Order and replace main control.; ordrng 1 W11594224 (Control) and 1 WP3196548 (Fuse)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Mooresville, NC 28117
Vincent O.
Job Details: 08/01/2023
Found unit cooling at the moment but freezer temp at 25. Partial frost pattern. 100psi on high side indicating restriction. Unit will need evap. Ordering evap. Lines will need to isolated and blown out as well. ; rqstng P&A on 1 W11536253 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Milford, MA 01757
Angel R.
Job Details: 08/01/2023
Installed solenoid on valve after putting unit into test 4 for home position. When plugged back in was able to hear valve momentarily. Advised customer to wait 24 hours to check temp.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Ellington, CT 06029
Gary V.
Job Details: 08/01/2023
Installed new ice maker and cycled and unit filled with water. Please allow 24-48 hours for ice production.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Andover, CT 06232
Jeremy B.
Job Details: 08/01/2023
Washer making loud noise. Noise coming from gearcase. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near East Hartford, CT 06118
Chuck M.
Job Details: 08/01/2023
Customer complaint is that washer lid does not lock. Washer starts cycle the lid unlocks and does not complete cycle. Inspected and found gear case leaking. Quoted P&L. Customer will buy new.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR
Near Manchester, CT 06040
Chuck M.
Job Details: 08/01/2023
Customer complaint is that Fresh Food section ice up often and customer clears buildup appropriately every 3 weeks. Order evaporator cover assembly with fan and thermostats. ; ordrng 1 DA97-12608A (Evaporator Cover Assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Bloomfield, CT 06002
Chuck M.
Job Details: 08/01/2023
Customer complaint is that dishwasher had error code F8e4 overfill. Inspected and found water in drip tray. Cleared and tested. No leaks found.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Charlotte, NC 28278
Ryan S.
Job Details: 08/01/2023
"Return to replace part ordered, installed new icemaker. Ran test jumping t&h n ice maker. Unit went through initial harvest and Unit filled with water and verified proper operation."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LB0A
Near Plainville, CT 06062
Ruben C.
Job Details: 08/01/2023
Checked unit found leaking from motor assy and noisy gave cust estimate for motor and seals and bracket
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Torrington, CT 06790
Jimmy R.
Job Details: 08/01/2023
"Tested washer and found unit had stopped when getting to a drain cycle leaving clothes wet and tub full of water, ran a diagnostics and found long drain error cycled in drain pump and nothing no pump checked drain and found pump wire broken off. Spliced in new connection and ran washer, unit now driving and all operations working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Morris, CT 06763
Jimmy R.
Job Details: 08/01/2023
"Checked over machine due to ice randomly falling onto the floor when no one would be using dispenser, checked dispenser and found operating normally removed cntrl and reset checked over ice bin and flap is holding ice back and stopping when done dispensing no ice falling in door, advised customer unit is working normally advised to keep a watch on ice if going away advised to lock front panel to stop any issue. Tested all other operations and unit is working to factory specs"
We serviced a
WHIRLPOOL ICEMAKER
Model WRT311FZDM02
Near Charlotte, NC 28214
Robert A.
Job Details: 08/01/2023
I installed the part and tested the cx. The unit is working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Northampton, MA 01062
Mike K.
Job Details: 07/28/2023
"Was getting a gap when closing door, upper left. Moved hinge and still a gap. Added a washer to lower hinge of freezer door and sealing fine"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lexington, NC 27292
Vincent O.
Job Details: 07/28/2023
Found sensor dry not workin properly. Timed cycle work fine. Checked am verified vents are clear. Order and replace sensors and control ; ordrng 1 W11525996 (Control) and 2 WP3387223 (Sensors)s
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lexington, NC 27292
Vincent O.
Job Details: 07/28/2023
Found unit will not properly operate and will not enter diagnostics. Lid lock clicking as well. Order and replace control and lid lock. ; ordrng 1 W11513248 (Lid lock) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Huntersville, NC 28078
Mark C.
Job Details: 07/28/2023
Unit is clunky during spin due to the hoses vibrating against the wall. Adjusted unit unit is fully operational.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Coventry, CT 06238
Amanda R.
Job Details: 07/28/2023
Sr 7736852412 called tech support
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Avon, CT 06001
Gary V.
Job Details: 07/28/2023
"Arrived and floor had previous scratches and damage, had damage waivers signed and took pics. Installed new compressor and ran vacuum, checked for leaks and didnt detect any. Recharged system and cycled unit back on, frost pattern developed and unit started cooling. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE6234DQ2
Near Avon, CT 06001
Gary V.
Job Details: 07/28/2023
"Inspected and found broken lid switch, will order and return.; ordrng 1 WP3355458 (Lid switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GIE17GSNERSS
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/28/2023
Customers complaint is refrigerator making sparking noise. Noise coming from icemaker. Icemaker not hooked up and trying to cycle.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model SSHT1514QB2
Near Manchester, CT 06040
Jeremy B.
Job Details: 07/28/2023
Fresh food door not sealing Causing ice on fan. Pushed gasket in place all checks ok.
We serviced a
SUBZERO REFRIGERATOR
Model 632/S-2
Near Northampton, MA 01060
Mike K.
Job Details: 07/28/2023
Replaced icemaker and cs to monitor
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/28/2023
"Tested unit and found once unit ran for a few min on high heat machine would start to squeal, checked noise and found coming from inside unit. Removed drum and checked idler and rollers found rollers making noise and idler squeaking, replaced all parts with repair kit lubed and reinstalled. Ran dryer and all operations are now working to specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Plainville, MA 02762
Angel R.
Job Details: 07/28/2023
"Replaced drain pump, tested ok.; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXWH0
Near Lexington, NC 27292
Vincent O.
Job Details: 07/28/2023
Found f2e1 touch panel issue. Ran diagnostics and verified all working components operating properly. Verified proper draining. All functions check ok check ok at this time. Performed hard reset on unit. Unit seems ok. Any further issues customer would need control replaced. Customer will buy new if issue returns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28216
Robert A.
Job Details: 07/28/2023
"Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the compressor, evap fan and condenser fan are running fine. I checked the FC evap wall, it was covered in ice. I removed the evap cover and ice. I noticed the defrost heater (brown wire) was not secure. I secured the connector and thoroughly wrapped in foil tape. I tested the heater as well, its good to go. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Worcester, MA 01610
Roger R.
Job Details: 07/28/2023
Upon removing the fresh food door switch I found that the wires are foamed in place and I cannot reattach the wires to the new switch. Called whirlpool tech support. SR number 7736969650Under review for replacement. ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Plainville, CT 06062
Ruben C.
Job Details: 07/28/2023
Replaced slides tested operation normal door closing normal
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Plainville, CT 06062
Ruben C.
Job Details: 07/28/2023
7736968722 called techline to document needs new main harness was burnt gave cust estimate cust is not repairing at this time diagnosis covered
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/28/2023
Installed filters manifold and spray arms. Spray arms are spinning. Advised customer to run water at sink for approximately 20 seconds because thats how long it took for water to reach temperature.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Charlotte, NC 28269
Vincent O.
Job Details: 07/28/2023
Installed new tub ring. Tested and verified proper operation. All functions check ok.
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Huntersville, NC 28078
Mark C.
Job Details: 07/28/2023
Unit not closing due to misaligned door interlock. Adjusted catch unit is fully operational.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Mark C.
Job Details: 07/28/2023
Support broken in box ordering replacement needs rescheduled.; ordrng 2 W10909479 (Support)s
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, NC 28037
Mark C.
Job Details: 07/28/2023
"Door is dented at hinges, customer closed on the home more than 30 days ago customer states unit wasnt installed when he closed. Awaiting delivery paperwork to get the door covered."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 07/28/2023
Installed new door all checks ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/28/2023
"Installed all new parts. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE 1 W11116592 CNTRL-ELEC , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Vernon, CT 06066
Chuck M.
Job Details: 07/28/2023
Customer complaint is that dryer was noisy. Inspected and found idler wheel had rough edges and belt was shredding causing clicking noise. Replace repair kit from T/S and tested. No noise found. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Southington, CT 06489
Jimmy R.
Job Details: 07/28/2023
"Checked over fridge and found frost building up in inside of fridge air tunnel found air tunnel frozen up due to warm air getting into unit and freezing up, checked freezer and ice building up on cabinet floor. Melted all ice and cleared air tunnels added silicone to freezer and fridge cabinet due to gap letting warm air in also heated door gasket to seal against cabinet. Leveled up unit and all operations are working properly advised there will be some moisture due to humidity levels this is normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Charlotte, NC 28213
Vincent O.
Job Details: 07/28/2023
Installed new damper. Tested and verified proper operation. No noises. All functions check ok. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TBG
Near Bellingham, MA 02019
Angel R.
Job Details: 07/28/2023
"Front right and rear right surface hot light is on. Will order both switches. Tested and looked at all surface elements and all tested ok, unit overall working ok.; rqstng P&A on 1 316436000 (switch,infinite sm) and 1 316436001 (switch,infinite lrg)"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Bellingham, MA 02019
Angel R.
Job Details: 07/28/2023
"Oppressor not coming on but getting proper voltage. Customer has had unit for 10 years and do not want to pay for pricey repairs, will look for a new unit."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Dudley, MA 01571
Angel R.
Job Details: 07/28/2023
"Installed control and harness, tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/28/2023
"Washer not spinning out properly. Ran diag found sensor fault. Ran self test and it will not advance. The washer was in a flood and flooded the bottom damaging the bottom components. Request autho on parts. ; rqstng P&A on 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Cam kit) and 1 W11158830 (Capacitor), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Berlin, CT 06037
Jimmy R.
Job Details: 07/28/2023
"Checked over ice maker and found unit making ice but making ice slowly never filling up ice bin to top. Found ice maker thermistor was cracked on bottom not getting correct readings, Replaced ice maker and cycled. Ice maker now filling and operating to specs ; used 1 W11546935 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HESW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/28/2023
Installed new door lock and ran self test. All checks ok. ; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/28/2023
Tested unit and found machine erroring out F9e1 long drain placed unit into a spin cycle and found unit not turning on drain pump checked pump and moved wires and unit kicked on and started to operate. Traced wires and ohmed out found black and white striped wire going to actuator for power broken in wire casing outside of wire looked prefect. Cut out wire and replaced ran a calibration cycle and unit is now draining and all operations working to specs
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/28/2023
Installed all new parts melted ice in ice maker evaporator cycled ice maker and all functions are now working to factory specs. Advised customer to give unit 24-48 hrs so temps can regulate due to defrosting unit ; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Holyoke, MA 01040
Mike K.
Job Details: 07/28/2023
"Pulled unit out and return line was hot, discharge cool. Checked unit and freezer was cold, ice cubes solid, fridge felt cool. Checked evap and full frost pattern. Good air flow to rf and milk at 42. This with a non responsive control, no lights.Found broken door switch, shorted switch and got control and light to come on was set at level below recommended. Pulled out switch and verified leads not broken and long enough for replacement. Replaced control (set to one setting cooler then recommended)and ordered switch, left compressor/parts with customer and to monitor until return. Leaving as 2x call in case stops cooling and sealed system job still needed on return, but looks to be control/switch issue.Office to contact customer to set return visit.; ordrng 1 W11384469 (Door switch) and 1 2xtime (2x time), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11504430 COUPLER 7/6 NR MS 00"