We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Gastonia, NC 28056
Ryan S.
Job Details:
10/14/2024
Unit staying on staying hot inspected unit found heating element was round to frame. Replaced heating element unit now working as designed call safety to report. Sr# 7740086289 quoted$ 286.76 customer didnt want to repair collected trip fee via card .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Gastonia, NC 28056
Ryan S.
Job Details:
10/14/2024
"Unit is a unoccupied new build builder. Let me in houses was empty. Building informed unit not cooling at all in either freezer or refrigerator. Check compressor compressor is running no cooling ordering compressor and locking fittings, filter dryer and locking fittings process valve and tubing putting in for 2X timeframe builder Office will call when parts come in; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Compressor lokring 1) and 1 W11504431 (Compressor lokring 2) and 1 W11506619 (Compressor lokring 3) and 1 W11109499 (Filter drier) and 1 W11504433 (Drier lokring 1) and 1 W11504447 (Drier lokring 2) and 1 W11506635 (Valve) and 1 876765 (Tubing) and 1 2xtimeframe (2xtimeframe)"
We serviced a
GE MICROWAVE
Model JKP90WM2WW
Near Belchertown, MA 01007
Chris B.
Job Details:
10/14/2024
Complaint that the microwave was arching. Ran the microwave and found no issues. Customer mentioned that it happened when heating oil. Found door in the inside rusted out and quoted for that but customer will think about it. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Wales, MA 01081
Chris B.
Job Details:
10/14/2024
Need to order part as it wasnt available for installation.; ordrng 1 WPW10460580 (Gasket Door Grey)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Brimfield, MA 01010
Chris B.
Job Details:
10/14/2024
Complaint that the downdraft is not turning on. Found the the range has no blower downdraft motor installed. Customer will call the store for this missing part. ; saved tckt
We serviced a
LG WASHER
Model WT7305CW
Near Brimfield, MA 01010
Chris B.
Job Details:
10/14/2024
Complaint that the washer has an error code. Found clogged drainage hose. Will order parts for a return visit. ; rqstng P&A on 1 AEM74073303 (Drain Hose.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details:
10/12/2024
"Removed and replaced inverter box. Plugged refrigerator in, checked compressor operation and ensured proper refrigerant charge and pressures. All operating and cooling properly. Advised customer to allow 24 hours for unit to reach correct temps."
We serviced a
LG OVEN
Model LRE3194ST/01
Near York, SC 29745
Mitch H.
Job Details:
10/12/2024
Checked and found oven control not responding properly. Also found oven sensor not reading correctly. Requesting P&A for control board and sensor. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 EBR77562712 (Oven control) and 1 EBG61305805 (Sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belmont, NC 28012
Mitch H.
Job Details:
10/12/2024
"Customer was not home, had neighbor let me in. Removed interior refrigerator components, removed and replaced damper. Reassembled, tested, damper operating properly and quietly. Spoke to customer on phone. According to customer, damper noise identified by wife is not the same noise he heard. Unable to identify the exact noise. Advised customer that if noise returns to call Whirlpool and have a new ticket created."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Gastonia, NC 28056
Mitch H.
Job Details:
10/12/2024
"Tested and found washer not starting, motor humming the going from sense to done. Washer has bad capacitor. Removed and replaced capacitor from t/s. Retested, washer now operating properly.; used 1 W11395618 (Capacitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model WDT750SAKZ2
Near Denver, NC 28037
Mitch H.
Job Details:
10/12/2024
Removed outer door. Installed new studs and screws. Installed handle. All operating properly.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Denver, NC 28037
Mitch H.
Job Details:
10/12/2024
"Tested and ran diagnostics. No stored error codes. Ran Quick test cycle, all components and functions test good. Checked inlet hoses and confirmed they were connected to correctly. Had customer put towels in washer, ran quick wash cycle. Noticed customer was using too much detergent. Advised customer that washer is designed to wash full load with 2 tablespoons of detergent. Allowed cycle to run. Completed cycle correctly and spinning properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Denver, NC 28037
Mitch H.
Job Details:
10/12/2024
"Checked and found that ice maker fill tube was not fully inserted in ice maker causing water to miss and flow into bin and down back wall. Removed ice maker, repositioned fill tube and ensured it was located correctly. Cycled ice maker, now filling properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/11/2024
Installed new console and tested all checks ok.
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Wethersfield, CT 06109
Chuck M.
Job Details:
10/11/2024
Replaced console and tested. Showed customer it works.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW5430MW1
Near Somers, CT 06071
Gary V.
Job Details:
10/11/2024
"Installed main acu and harness, cycled and tested fine."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Stafford, CT 06076
Gary V.
Job Details:
10/11/2024
"Installed parts listed and cycled thru auto test, all functions test normal now.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FC0
Near Ludlow, MA 01056
Chris B.
Job Details:
10/11/2024
Complaint that the dryer is making loud noises while tumbling. Found bad rollers and belt. Quoted parts and labor. Replaced all parts and unit running normal. 1yr warranty on parts and labor. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KENMORE REFRIGERATOR
Model ="106.51789413"
Near Springfield, MA 01129
Chris B.
Job Details:
10/11/2024
Complaint that the ice maker is not functioning. Found no voltage reaching the IM and found broken wires in the door hinge at the bottom. Mentioned to the customer that the door no longer available. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Vernon, CT 06066
Gary V.
Job Details:
10/11/2024
Concern ff compartment not cold. Inspected and ran thru diagnostics and found freezer fan no longer operating. Freezer still below freezing temp. Unit needs new freezer fan motor. Will submit estimate and call with return date.; ordrng 1 W11224591 (Freezer fan motor)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Vernon, CT 06066
Gary V.
Job Details:
10/11/2024
"Inspected and found lid broken and hinge parts missing, will submit estimate and call.; rqstng P&A on 1 WP8563965 (Left hinge) and 2 W11404293 (Screw)s and 1 W10293653 (Hinge sleeve)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DWH2
Near Manchester, CT 06040
Gary V.
Job Details:
10/11/2024
"Arrived to repair per previous diagnosis and found wire harness terminals burnt at main acu connection, ohmed heater circuit and tested closed. will submit for additional approval and call with return date.; rqstng P&A on 1 W11027902 (Harness)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GSKLSS
Near Springfield, MA 01108
Chris B.
Job Details:
10/11/2024
Complaint that the IM door handle is broken and would not shut well to produce ice. Will put in parts for approval and reschedule for a return visit.; rqstng P&A on 1 WR78X26087 (Ice Maker Door)
We serviced a
SPEED QUEEN DRYER
Model NE4513W
Near Springfield, MA 01105
Chris B.
Job Details:
10/11/2024
Replaced belt and dryer running normal. 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 WPW10112954 BELT
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Springfield, MA 01108
Chris B.
Job Details:
10/11/2024
Replaced board and ran a cycle and all working properly. Good fill on both auto sensing and deep fill cycle.
We serviced a
KITCHENAID RANGE
Model KSEB900ESS7
Near Longmeadow, MA 01106
Chris B.
Job Details:
10/11/2024
No damages on the door. Replaced door and unit working normal. Glass door was sent from Whirlpool part number WPW10634271.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newington, CT 06111
Chuck M.
Job Details:
10/11/2024
"Customer complaint is that washer would not advance. Found washer full of water with clothes. Wash LED was lit. Canceled cycle and water drained. Ran diagnostics and found error codes F2e1 stuck key, F0e2 oversuds. Ran spin cycle and drain to extract water from clothes. Removed clothes and ran Quick Wash Cycle. Washer advanced through each cycle and completed successfully."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Newington, CT 06111
Chuck M.
Job Details:
10/11/2024
Replaced glides for ice container. Tested and ice container is pulling out all the way.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near New Britain, CT 06053
Chuck M.
Job Details:
10/11/2024
Customer complaint is that FF door gasket was not making contact with cabinet. Confirmed and found door hinge was not aligned properly. Corrected hinge and gasket. Checked ok. Showed customer it works.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/11/2024
"Installed all new parts then ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10902814 WASHPLATE , 1 W10913953 ACTUATOR , 1 W11130362 SUSPENSION , 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/11/2024
"Found thermal fuse blown. Replaced fuse, tested, dryer overheating, reaching 230 inside drum with back and vent off. Replaced thermal cutoff, no change, still overheating. Called tech line spoke to Dillon SR# 7740100295. Reviewed everything that had been checked and replaced. Tested voltage to element, constant at 237v. No shorts or bad neutral. Spent over an hour on phone with tech line. In the end they believe air is leaking into cabinet past drum or blower housing. Could not find any visible gaps or feel any air leaks. Ordering drum, lint chute and blower housing seal. Advised customer that drum would ship directly to him and he will need to inspect for damage and call to schedule.; ordrng 1 W10899578 (Drum) and 1 W11117429 (Chute) and 1 W11415783 (Housing seal), used 1 WP3392519 (Thermal fuse), and 1 279816 (Thermal cutoff) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
10/11/2024
"Installed new compressor and all couplings due to compressor had burned out and was not pumping Freon threw unit. Filled with r600 and checked pressures, unit is now cooling and cycling evaporators all functions working to specs ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506621 COUPLER 6 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
SAMSUNG DRYER
Model dv42h5200ep/a3
Near Prospect, CT 06712
Jimmy R.
Job Details:
10/11/2024
Ran dryer and found when running unit would start to squeal and thump getting louder when warmer. Replaced all rollers and idler replaced belt and cleaned out unit. Ran and unit is now operating to specs ; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Meriden, CT 06451
Jimmy R.
Job Details:
10/11/2024
"Checked over and found freezer not making ice and would take a week to fill ice bin, noticed frost building on left side of door due to door not shutting correctly. Found door is way to far away from cabinet causing warm air to get in and unit to not keep temp. Unit will need new freezer door, evap fan motor due to weak and ice maker, parts tentative p/a customer wanted a replacement unit due to someone been out 7 times for issue advised to speak with customer serving on issue ; ordrng 1 LW10433608 (Freezer door) and 1 WPW10464673 (Evap fan motor) and 1 4317943 (Icemaker), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Meriden, CT 06451
Jimmy R.
Job Details:
10/11/2024
"Installed all new parts and when replacing stator found orange wire had been rubbing on motor causing it to cut threw, fixed wire and ran unit thew a calibration and a regular wash, all operations now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/11/2024
"Dried freezer door top, cleaned with alcohol wipes. Warmed with heat gun, installed auxiliary gasket. Freezer door closing and sealing properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Crouse, NC 28033
Ryan S.
Job Details:
10/11/2024
Returned to install belt and suspension. Installed parts. Verified unit now balanced properly and working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Gastonia, NC 28054
Ryan S.
Job Details:
10/11/2024
"Customer complaint unit is not cooling. Had another tech came out from another company said it was the compressor. It was unplugged plugged in compressor, making loud noise and kicks out new compressor and fittings, filter dryer and locking fittings and process valve for customer. Unit is under five-year extended warranty collected trip fee via card. Informed customer Office will call when parts come in to schedule. Return call.; ordrng 1 W11574734 (Compressor) and 1"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
10/11/2024
"Customer complain unit not heating runs constantly. Found timer not working, timer getting voltage but timer motor not operating and not sending voltage to heater. Contacts in timer bad. Replaced timer verified proper operation. Found unit losing voltage when moving dryer , needs outlet or electrical looked at, informed customer to get landlord to contact electrician . Unit working. As designed with new timer when voltage at 240v . One leg is dropping voltage for some reason. Contact electrician . Called safety 7740004447. ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
10/11/2024
"Customer complaining it wasnt filling with water upon arrival ran it on normal quick cycle unit filled, but were not engaged wash. Found proper voltage to sump motor but sump motor was not engaging the place sump motor from pre-ID truckstop unit unit now working as design. unit through service diagnostics to clear all errors stored verified proper operation"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
10/11/2024
Icemaker not working. Found proper power. Tried cycling but it wont advance. Replaced please allow 24 hrs for temps to stabilize.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
10/11/2024
Washer banging and vibrating found washer not level. Adjusted and tested all checks ok. ManI Pop
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Attleborough, MA 02763
Aimee Z.
Job Details:
10/11/2024
Found the fuse open replaced started right up. Advised asap need vent cleaned ; used 1 Wp3392519 (Fuse) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/11/2024
Complaint noise complaint dishwasher is louder than the previous models. I found dishwasher has Around the tub I found dishwasher has the shielding underneath the dishwasher I found dishwasher underneath has shielding consolation unit has insulation inside of door called Whirlpool Techline file number 7740099075 18002531301 cannot do anything about issue. Everything is working properly and sounds normal. Customer has no wash performance issues either.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/11/2024
I replaced user interface tested operations. All functions of the oven and microwave are working properly. No additional issues found.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/11/2024
"I replaced all previously ordered parts, tested operations left old parts with customer no additional issues found at this time. No abnormal noises heard during quickwash.; dspstn on spec-tagged invntry: 2 W11239857 BELT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fort Mill, SC 29708
Mitch H.
Job Details:
10/11/2024
"Confirmed issue with freezer, RC compartment at correct temperature and operating properly. Called tech line spoke to Andrew SR# 7740097509. Ran test 40 in diagnostics, 3-way valve not activating correctly at every step. He recommended replacing valve coil. Ordering coil, evaporator cover and harness. Checked part availability and scheduled return for 10/16 AM.; ordrng 1 W11394920 (Evaporator cover assembly) and 1 W11715973 (Harness) and 1 W11574310 (Coil)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA-09
Near Longmeadow, MA 01106
Chris B.
Job Details:
10/11/2024
Replaced filter housing and customer opened the waterline and verified all connections and no leaks detected. Filled up 5 glasses of water with customer present to be sure no leaks showed up. Mentioned to customer to keep a good eye out on the area where the filter is and to get back with PC RICHARDS for any issues. Customer was upset that this problem would happen with such a new unit. I did mention to the customer about disconnecting the water line she gave me the ok to further work with the repair before taking it all apart and signed a waiver and that the job was done and no leaks detected.
We serviced a
KENMORE RANGE
Model ="790.31033802"
Near Longmeadow, MA 01106
Chris B.
Job Details:
10/11/2024
Complaint that a month ago the display was acting strangely and went back to normal. Found no issues with the display. Quoted parts and labor when customer decides to fix within 7 days well waive the trip fee into labor. Customer will keep an eye on it. All connections and wiring are in normal condition. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Plainville, MA 02762
Aimee Z.
Job Details:
10/11/2024
"Found icemaker leaking and damper is noisy; used 1 W10884390 (Icemaker), and 1 WPW10594330 (Damper) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Denver, NC 28037
Ryan S.
Job Details:
10/11/2024
Returned to install valve and icemaker. Verified water and ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Denver, NC 28037
Ryan S.
Job Details:
10/11/2024
"Customer complaint unit stop making ice and water in the doorstop shortly her to pop started working again has worked since ran icemaker through test, icemaker harvested and field noticed icicle and field tube icemaker valve dripping ordering new icemaker valve. Informed customer Office will call when parts come in.; ordrng 1 W11548535 (Valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA.02
Near Foxborough, MA 02035
Aimee Z.
Job Details:
10/11/2024
Cust removed fridge so could get at drain tubes and kit Also re steamed drain; used 1 DA82-01415A (Drain kit) from stock
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/11/2024
"Installed new spark module found switches on front and left burner brokenWont stay seated and missing 3 spring corrodedCust wanted me to leave in switches so they could use burners. Is running .; ordrng 1 W10619016 (Switches), rqstng P&A on 3 W11690598 (Power burner)s, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Denver, NC 28037
Ryan S.
Job Details:
10/11/2024
Returned to install new Ui panel and control board. Installed parts and rsn unit. Unit now working. Ran service mode to clear all errors and reset unit. Verified proper operation. Left sump with customer. ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Fort Mill, SC 29708
Mitch H.
Job Details:
10/11/2024
Removed and replaced both refrigerator door gaskets and freezer door gasket. Used heat gun to form gaskets and ensure proper seal around full perimeter of doors. All doors sealing and operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belmont, NC 28012
Mitch H.
Job Details:
10/11/2024
Checked and found liner cracked at lower front. Used liner kit following included instructions to repair and seal cracks. Advised customer that spots on door would be considered cosmetic and not covered by warranty.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/11/2024
"Replaced all previously ordered parts, tested operations no additional issues found with oven today or cooktop oven to set temperatures not found all fans are operable"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/11/2024
I replace user interface dishwasher is now turning on water. Pressure is still really low when washing dishes coming from pump unit is filling with proper amount of water. ; ordrng 1 W10899563 (Motor sump assembly)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Unionville, NC 28110
Jonathan J.
Job Details:
10/11/2024
Complaints wash machine goes from sense to Phil to done washing machine is not washing. I found drain is not properly installed per use care guide causing water to drain out just as fast as its filling. Referred customer to use and care guide no additional issues found with washer at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Belmont, NC 28012
Mitch H.
Job Details:
10/11/2024
"Turned water off, removed and replaced valve and separator. Reassembled, turned water back on. Tested, both ice and water dispenser operating properly with no issues."
We serviced a
GE RANGE
Model Jb690ef1es
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/11/2024
Installed in inner glass that was ordered complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Gastonia, NC 28052
Mitch H.
Job Details:
10/11/2024
"Arrived, found that serial number on washer does not match ticket. Took picture of model/serial tag. Advised customer that I could not service unit because numbers dont match. Told her she would need to call AIG and get information corrected and new service request created."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEB
Near Marshville, NC 28103
Jonathan J.
Job Details:
10/11/2024
Complaint refrigerator will not turn on no lights no nothing no power. I found incoming power is 123.2 V I found no power getting to main control board at Jay1 pin connector power is getting to connector on the back of the refrigerator from power cord. Customer going to look at replacement options decline repair today
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF18HFENBSR
Near Farmington, CT 06032
Chuck M.
Job Details:
10/11/2024
Replaced evaporator cover and cleared drain. ; dspstn on spec-tagged invntry: 1 DA97-11823A EVAP COVER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Meriden, CT 06450
Jimmy R.
Job Details:
10/11/2024
"Checked over filter and found when setting filter in place it would keep popping out, removed and found pressure holding filter back causing it to pop out. Relieved pressure and set filter in place properly advised customer on how to stop pressure when replacing filters. Checked all operations and unit is cooling and working to specs"
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, CT 06450
Jimmy R.
Job Details:
10/11/2024
Installed new switch and insert ran unit thew a compact several times and unit operating normally. All functions now working to specs
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near South Windsor, CT 06074
Gary V.
Job Details:
10/11/2024
Concern unit shutting off and not heating. Found communication fault and needs electronics replaced. Unit completely non functional. Will submit estimate and call with return date.; ordrng 1 W10876298 (Main acu) and 1 WPW10464534 (Ui board) and 1 WPW10145531 (Board)
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Enfield, CT 06082
Gary V.
Job Details:
10/11/2024
Concern not responding. Inspected and found main acu with loose connection to ui panel. Quoted and she will call.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
10/11/2024
"Heavy ice build up on fresh food evap. Thawed ice and found corroded thermistor. When thawing the styrofoam cracked. Needs new evap fan, thermistor, and control. ; rqstng P&A on 1 W11098695 (Evap fan) and 1 W10316760 (Sensor) and 1 W11172798 (Control)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WRS325SDHZ05
Near Middletown, CT 06457
Jeremy B.
Job Details:
10/11/2024
Not making ice. Ice maker getting 120vac but not cycling. Replaced parts and tested. Please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER and 1 WPW10179146 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Middlefield, CT 06455
Jeremy B.
Job Details:
10/11/2024
"Both sections not cooling properly. Has had previous sealed system pork back in February. Compressor and fans running. Suspect leak in evap. Needs to be leak checked ordering evap and compressor. ; rqstng P&A on 1 876764 (Valve) and 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), ordrng 3 Xtratime (Xtra time)s"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QM2
Near Colchester, CT 06415
Jeremy B.
Job Details:
10/11/2024
Installed new thermostat and tested all checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/11/2024
"Complaint refrigerator leaking from multiple locations. Neighbor came over and found out that push pull valve from the back is leaking in the wall. We cannot service that as that is a plumber based issue. I did find the drain hose was completely clogged, causing water to leak onto customers floor. Drain tube ran 2 cups of water down drain tube. It is no longer clogged. No additional issues found with refrigerator here today.; (created new UIS, deleted prior attachment to UisID 232866)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hartford, CT 06114
Chuck M.
Job Details:
10/11/2024
Customer complaint is that dryer door pops open during cycle. Found door catch and latch not keeping door snug. Replaced catch and latch. Tested and door checked ok. ; used 1 279570 (CATCH KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Monson, MA 01057
Chris B.
Job Details:
10/11/2024
Complaint that the washer is not cycling properly. Found error code F7E1 bad actuator. Replaced part and washer running normal. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/11/2024
Dishwasher leaking used clear door and found manifold leaking by in the back causing middle spray arm not to move and the lower wash arm has a crack and causing a leak. Quoted customer they will call back.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB
Near Cherryville, NC 28021
Ryan S.
Job Details:
10/11/2024
"Return to install parts ordered installed new control, harness and element. Verified unit now working as designed, bake and broil elements working and unit preheated properly.; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Watertown, CT 06779
Jimmy R.
Job Details:
10/11/2024
"Replaced control and socket due to light not coming on, tested light and unit is now coming on and all functions working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW02
Near Hartford, CT 06105
Chuck M.
Job Details:
10/11/2024
Customer complaint is that mullion is broken. Confirmed and ordered mullion. ; ordrng 1 WPW10624451 (rail-mulln white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Waterbury, CT 06704
Jimmy R.
Job Details:
10/11/2024
Removed old tubing due to leaking and replaced with new added sealer on back of tubing to stop warm air from getting in due to big gap. Cycled ice maker and water is now flowing and working to specs ; used 1 212643 (SEALER-GUM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near West Hartford, CT 06119
Chuck M.
Job Details:
10/11/2024
"Replaced Wash Motor Assembly, Control Panel, UI, ACU, vent and gasket. Tested dishwasher and it is working properly. No leaks found."
We serviced a
KENMORE DRYER
Model ="11066832501"
Near Somers, CT 06071
Gary V.
Job Details:
10/10/2024
"Concern is thumping and noise. Cycled unit and found noise coming from worn out drum felts and glides, and informed customer this type of noise is normal for unit this old."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hartford, CT 06112
Chuck M.
Job Details:
10/10/2024
Customer complaint is that drum light does not work. Dryer model does not have interior light option.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/10/2024
Interior light not working. Tried replacing led kit. When removing left side upper led in fresh food section the wire is broken way up in cabinet. Called tech support and documented my findings. Was given this SR#7740092140 customer to contact warranty company not repairable. ; dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)
We serviced a
MAYTAG WASHER
Model mvwx655ew1
Near Blackstone, MA 01504
Aimee Z.
Job Details:
10/10/2024
Found needs new hub and wash plate Spin basket slipping.Cust looking into new washer
We serviced a
GENERAL ELECTRIC RANGE
Model JB655YK9FS
Near Blackstone, MA 01504
Aimee Z.
Job Details:
10/10/2024
"Have infi switch ,burners ,sensor Found burner blue wire arched Put but connector on needs harness; rqstng P&A on 1 WB18X32660 (Harness), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waterbury, CT 06704
Jimmy R.
Job Details:
10/10/2024
Installed all new parts and ran a calibration cycle unit wen thew Properly. Ran a wash cycle and unit is now washing and spinning to specs ; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE and 1 WPW10427633 SHIELD
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Simsbury, CT 06070
Chuck M.
Job Details:
10/10/2024
Replaced dishwasher panel. Checked ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Simsbury, CT 06070
Chuck M.
Job Details:
10/10/2024
Replaced control and tested. Washer checked ok.
We serviced a
MAYTAG DRYER
Model medc215ew1
Near Milford, MA 01757
Aimee Z.
Job Details:
10/10/2024
"Found belt broken and pulley needed to be replaced Advised tune up kit , replaced and tested Advised to clean the vent asap; used 1 4392065 (Tune up kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Brookfield, MA 01585
Chris B.
Job Details:
10/10/2024
Replace parts and ran two diagnostic cycles and no error codes present. All keys and buttons working normal.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Granby, CT 06060
Mike K.
Job Details:
10/10/2024
"Unit not turning on, found only getting 110vac, only one leg of power coming to unit at terminal, same at plug, cycled breaker and same. Electrical issue. Advised if having issues after electric is fixed to contact warranty company to set up a return visit"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/10/2024
"Keeps giving F6E8 error code. Checked connection they are secure will order and replace panel, appliance manager board and harness. ; rqstng P&A on 1 W11093254 (User interface) and 1 W11325786 (Mw appliance board) and 1 W11449277 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Ware, MA 01082
Chris B.
Job Details:
10/10/2024
Complaint that the freezer light is not working and the door switch broke off. Found bad door switch and replaced with TS W11396033. ; used 1 W11396033 (LIGHT SWITCH) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Belchertown, MA 01007
Chris B.
Job Details:
10/10/2024
Replaced part and ran two diagnostic cycles and tub filling up properly. Did a deep fill cycle and filled up as it should.unit working normal.
We serviced a
GE REFRIGERATOR
Model PGCS1PJZBSS
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/10/2024
"Checked unit and found door gasket on left fridge door had never stayed to contact cabinet allowing warm air in and temps to climb, heated gaskets again to stay and seal advised customer to give 48 hrs so gaskets can hold. Checked temps and unit is reading 38 in fridge and 11 in freezer dropping in temp. All operations now working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/10/2024
"Installed new Gearcase due to unit clunking when washing, after installing new Gearcase unit is now washing and operating to specs ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2X
Near Clover, SC 29710
Mitch H.
Job Details:
10/10/2024
"Checked and found water dripping into tray. Leaking past lower seal. Ordering lower door seal, screws and gasket. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11664713 (Lower seal) and 6 W11627527 (Screw)s and 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Kings Mountain, NC 28086
Mitch H.
Job Details:
10/10/2024
"Checked and found heating element bad. Disassembled, removed and replaced element. Reassembled, tested, heating and cycling properly.; used 1 WP3387747 (Element) from stock"