We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details:
03/21/2024
"Cx complaint that he is getting a power loss message occasionally when initially using the unit. I inspected the unit to confirm the complaint. I found no error codes. The unit heats, tumbles and has good airflow. I called Techline to document the issue. He had me run multiple tests. He concluded that the UI had a weak connection causing the power failure issue. I secured the connector and tested the unit. Im ordering a new UI and harness to resolve the issue. Appt is set for next Tuesday.Sr7738726811; ordrng 1 W11413566 (UI panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Shrewsbury, MA 01545
Aimee Z.
Job Details:
03/21/2024
Installed parts control and harnessRan diagnostics completeTech line Dereck at tech short at drain pump on j pinSr 7738730810
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA R
Near Medway, MA 02053
Aimee Z.
Job Details:
03/21/2024
"Installed ice maker kit and used test button to harvest and replaced the water filterReplace light was on. Filled couple cups of water to get air out of line.Installed right door gasket and front door for deli draw deli lights still not on deli draw didnt light up.Called Randy said check for a broken wire Found broken by back of rail.; ordrng 1 DA96-00640A (Deli harness), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Britain, CT 06053
Chuck M.
Job Details:
03/21/2024
Customer complaint is that washer was leaving lint on clothes. Ran diagnostics and found error code F0e5 off balance loads. Found drain hose drains into sink. Water drains above drain hose causing washer to drain slowly. Customer will correct drain.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newington, CT 06111
Chuck M.
Job Details:
03/21/2024
"Customer complaint is that deli drawer UI does not work. Found UI was unplugged. Connected and still not working. Check for voltage and its not receiving voltage. Checked harness and no voltage present. Ordered control, UI and harness. LEDs in FF and Freezer are also out. Ordered LED kit. P&A. ; rqstng P&A on 1 W11683244 (LED Light Module Kit) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec) and 1 W11170612 (harns-wire)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Newington, CT 06111
Chuck M.
Job Details:
03/21/2024
Customer complaint is that dryer takes too long to dry. Inspected and found flex crushed behind dryer and exhaust blocked with lint outside. Removed lint and advised customer to adjust flex so that it is not crushed. Dryer is heating properly.
We serviced a
JENN-AIR RANGE
Model JJW9530DDS
Near Cheshire, CT 06410
Jimmy R.
Job Details:
03/21/2024
"Tested oven and found unit would not allow any selection machine would error out 1d11 runaway temp, placed unit in diagnostics and found error 1c2c keyboard tail disconnected went threw each diag and found control failure 3-6 on failure tests ohmed out oven temp sensor and found reading 1100 ohms witch is reading good. Replaced faulty control and heated oven to 350 degrees unit got to temp an is now operating to specs"
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Southington, CT 06489
Jimmy R.
Job Details:
03/21/2024
"Tested unit and found machine would not start a wash cycle but then would, checked over unit and found door not closing causing unit to not start, found door latch had broke on one side not allowing it to catch door and hold it in place will order new latch. Parts tentative p/a ; ordrng 1 WD21X10490 (Latch)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Canton, CT 06019
Ruben C.
Job Details:
03/21/2024
Checked unit found latch would not lock replaced latch tested operation normal ran diagnostics normal; dspstn on spec-tagged invntry: 1 W11106747 BELLOW and 1 WPW10443885 DOOR LOCK
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southington, CT 06489
Jimmy R.
Job Details:
03/21/2024
Installed new timer and knob ran dryer thew a cycle and unit is now advancing and heating to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Wolcott, CT 06716
Jimmy R.
Job Details:
03/21/2024
Checked over unit due to customer annoyed by the noise unit is maker and found machine running normally advised the noises it is making are normal operations The unit will run longer then old will make more noise then old. Heard some vibration and added foam to evap fan housing to stop removed compressor cover and unit is running normally. Advised nothing more we can do to fix noise this is normal operation
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waterbury, CT 06704
Jimmy R.
Job Details:
03/21/2024
"Tested washer due to unit would wash get to the rinse and start over again, checked for errors and found F8e1 long fill checked cold water cycle and found water just dripping in causing unit to not fill within 15 min then restart. Replaced faulty water valve and recalibrated unit ran a wash cycle and unit is now filling properly and all operations working to specs ; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Waterbury, CT 06710
Jimmy R.
Job Details:
03/21/2024
"Tested dryer and found unit would leave clothes damp at end of any cycle making customer run unit again, checked venting and found customer had a really flimsy metal venting that was not connected properly and blocking air flow also found outter vent cap had a screen on it witch will block air flow advised customer on replacing vent this will help big time with drying. Checked thermistor for venting and found reading at 75 degrees 17 ohms should be around 12 ohms, replaced inlet thermistor and unit is now drying and operating normally advised until venting is replaced unit may not dry well.; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Waterbury, CT 06708
Jimmy R.
Job Details:
03/21/2024
"Installed new filter housing and cntrl ran water thew unit to clear lines and checked for dripping, found all operations now working as designed and unit is cooling to specs"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
03/21/2024
Tested unit and found machine would run one or two cycles then error out f9e1 long drain and never pump out water causing error. Replaced drain pump and ran machine thew a wash cycle drained unit and machine is now operating to specs ; used 1 W11412291 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Hartford, CT 06112
Chuck M.
Job Details:
03/21/2024
Customer complaint is that FF door handle cracked at top. Took pic. Ordered handle P&A. ; rqstng P&A on 1 W10837029 (handle)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Hartford, CT 06114
Chuck M.
Job Details:
03/21/2024
Customer complaint is that interior vent inside dryer is burnt. Inspected and found burn off on vent which is normal. Explained to customer that burn off is normal. Dryer checked ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Griswold, CT 06351
Amanda R.
Job Details:
03/21/2024
Throwing F7e1 error replaced actuator tested starting normally ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF780SLYM2
Near Plainfield, CT 06354
Amanda R.
Job Details:
03/21/2024
The left upper track rear stop clips broken quoted
We serviced a
AMANA DISHWASHER
Model ADB1500ADB2
Near Killingly, CT 06239
Amanda R.
Job Details:
03/21/2024
Fills and drains not washing wash motor getting 120v out of control needs new sump assembly and heater element ; rqstng P&A on 1 W10902307 (Sump) and 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Killingly, CT 06241
Amanda R.
Job Details:
03/21/2024
freezer worked normally until two weeks ago top ice maker stopped making ice freezer not freezing ice cream or making ice cubes ; ordrng 1 W10832994 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Woodstock, CT 06281
Amanda R.
Job Details:
03/21/2024
Complaint leaking water on right side unit leveled over sudsing occurring put oil in unit to break down Customer hasnt turned on hot water yet needs hot water and possible change detergent
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bloomfield, CT 06002
Ruben C.
Job Details:
03/21/2024
"Checked unit found evap fan had ice build up around housing blade was hitting ice housing was missing pice of foam on left side used some permagum to seal tested operation normal checked freezer door seems normal and sealing installed damper; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL , used 1 212643 (Permagum) from stock"
We serviced a
WHIRLPOOL VENTHOODS
Model WVW53UC0LS0
Near Bloomfield, CT 06002
Ruben C.
Job Details:
03/21/2024
Cust has to have the hood uninstalled to install blower motor could not take down blower due to screws that installler put thru the bracket for the motor from the top we have no acess to them cust will call return possible; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Plainville, CT 06062
Ruben C.
Job Details:
03/21/2024
"Checked unit found both gasket torn replaced right side and found damper sticking replaced damper have to order left gasket; ordrng 1 W10830189 (Gasket), used 1 WPW10594329 (Damper) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28277
Mitch H.
Job Details:
03/21/2024
"Removed and replaced main control. Reassembled, tested, ran automatic test cycle. Completed correctly. Exited diagnostics. Started quick wash cycle, allowed to fill and begin agitating. Cancelled cycle, drained correctly. All functions operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Charlotte, NC 28278
Mitch H.
Job Details:
03/21/2024
"Spoke to customer, he says he was told we would have part and doesnt want us to come out without it. Ordering rail stops. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 2 WPW10508950 (Rail stop)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, NC 28278
Mitch H.
Job Details:
03/21/2024
"Removed and replaced wiring harness per tech line. Reinstalled in cabinet. Tested, all diagnostics tests passed. Ran diagnostics cycle, completed properly. All functions tested good, and operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Charlotte, NC 28278
Mitch H.
Job Details:
03/21/2024
"Removed freezer door, shelves, slides and back. Replaced evaporator fan motor, reassembled, tested. Motor operating properly and quietly. Removed and replaced LED modules. All lights now working correctly.; dspstn on spec-tagged invntry: 1 W11249952 MOTOR-EVAP"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wilbraham, MA 01095
Chris B.
Job Details:
03/21/2024
Complaint that the washer would stop at mid cycle and will not finish loads and that the water jet button is no working. Ran diagnostic cycle and a calibration cycle and all tested normal. Found touch panel acting unresponsive to normal touch and led wont light up. Will order new parts for a return visit.; ordrng 1 W11174419 (Water Jet Switch) and 1 W11478526 (Control Panel)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Crouse, NC 28033
Ryan S.
Job Details:
03/21/2024
"Customer complained unit not spinning water out of clothes, ran unit and found no error codes. Ran service diagnostic and all functions working. Ran quick wash with customers towels in it, explained how to load unit properly. Unit ran through entire cycle and went into high speed spin at end. Clothes were not saturated. Showed customer the clothes. Customer thought clothes should be more dry, showed her clothes are completely rung out, squeezed towel and no water came out, clothes were damp and wet but rung out and not dripping water.. Customer still not satisfied. Verified properly operation. Informed customer unit working as designed. Informed customer if called again for same issue she will have to pay for service call. Called techline to document. Sr 7738730176"
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Denver, NC 28037
Ryan S.
Job Details:
03/21/2024
Installed hinge. Took pictures verified proper operation.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Denver, NC 28037
Ryan S.
Job Details:
03/21/2024
"Retuned to install mr2 control board and convect fan. Installed mr2 board and test convect relay. Fan still not working. Called tech line. Was informed to order new board and harness for convect fan. Ordering new control mr2, harness and keeping convect assembly, for return call. Informed builder office will call when part comes in. Sr#7738727805 ; ordrng 1 W11465340 (Main harness) and 1 W11685628 (Mr2 board)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Denver, NC 28037
Ryan S.
Job Details:
03/21/2024
Customer complained of unit not spinning. Found f7e5 error. Visually inspected and found slider broken. Quoted 245.02 for repair. Replaced slider via ts. Ran unit through service mode and unit not spinning and agitating. Verified proper operation. Collected via card. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Gastonia, NC 28056
Ryan S.
Job Details:
03/21/2024
"Customer complained of leaking, found unit was leaning forward due legs not being set correctly. Adjust unit to level and ran unit. Unit didnt leak through quick wash cycle. Verified proper operation and explained issue to customer l"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Springfield, MA 01109
Mike K.
Job Details:
03/21/2024
"Unit running but not heating, found heating element lead burnt out and connector on element melted. Quoted for harness/element and labor.Saved estimate. Collected for service call"
We serviced a
KENMORE DISHWASHER
Model 58714652200A
Near Chicopee, MA 01020
Mike K.
Job Details:
03/21/2024
"Complaint is of unit leaking. Unit is a mini portable unit. Removed back and side panels and ran on normal cycle. Let unit run for 10 minutes and then cancelled. Unit filled washed and drained fine with no leaking found. Repeated and same result. No leaks found. She me old water stains in base of cabinet, some by fill, both worked fine in testing. No failure found at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Chicopee, MA 01020
Mike K.
Job Details:
03/21/2024
"Replaced filter housing and was able to transfer stick filter out of old unit, dispensing fine"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Chicopee, MA 01013
Mike K.
Job Details:
03/21/2024
"Unit is under 1yr additional rent a center warranty per service bench. Complaint of burnering smell while running, broke down unit and cleaned out lint build up. No sign of any electrical burnouts l. Reassembled and verified unit operation. Replaced boy smell is from some burning lint, but all excess lint reachable has been cleared, no dangerous build up, some smell is normal, advised to make sure vent is clear to prevent back build of lint in unit. Rent a center has actually already supplied a different unit that they will be keeping and this one will go back to the store"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Chicopee, MA 01013
Mike K.
Job Details:
03/21/2024
"Unit is under 1yr wp warranty per service bench. Cs says s not cleaning like it is as when new. Has to run in heavy duty and smells.Ran unit and filled fine, verified wash motor operation and spray arm movement. Removed filter and was partially clogged, cleaned. Has a proper drain loop and drain to disposal.First fill water is cold. Let run through second fill. Drains fine.. second fill warm, not hot. No errors or n history and went through self test fine.Suggest running water at sink til hot before starting wash. Using rinse aid (was empty) and cleaning with affresh. No failures found at this time.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Bristol, CT 06010
Ruben C.
Job Details:
03/21/2024
Checked unit found unit back cover was off and some parts were installed by a tech sent from Lowes voltage coming to unit was not checked found not getting 220 volts to terminal cust must get this remedied
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Agawam, MA 01001
Mike K.
Job Details:
03/21/2024
"Replaced drawer/valve assy and tested properly in normal cycle, completed fill with no leaking, cancelled and drained fine.Some leaking during repair as house cold valve would not shut off completely, water was mopped up by cs."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Charlotte, NC 28269
Robert A.
Job Details:
03/21/2024
Cx complaint that the unit is not washing dishes at all. I inspected the unit to confirm the complaint. I found an error code: f6e4. The unit powers on and the water supply is good. I found the float switch arm out of place resulting in water not entering the unit. I corrected the float switch arm position and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHW0
Near Holland, MA 01521
Chris B.
Job Details:
03/21/2024
Complaint that the middle rack is broken. Replaced part with TS and rack is back to normal.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Somers, CT 06071
Chris B.
Job Details:
03/21/2024
Complaint that the unit is not cycling through correctly. Found broken wire to the drain pump. Mended wire and unit running normal. Mentioned to the customer to replace the control board to its original one and retest the unit.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Springfield, MA 01108
Chris B.
Job Details:
03/21/2024
Complaint that the unit is not draining properly. Found E2 and water not draining out. Customer mentioned that the washer leaked water while draining. Will need a second tech to be able to remove the washer. Washer needs to be pulled out to access the back customer cannot find help to move the washer will schedule for a second tech. Customer will call office on Monday to let us know if she finds someone to move the washer out of the location. ; ordrng 1 W10906604 (Drain Pump) and 1 W10882096 (Hose) and 1 W11178924 (Hose Drain)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Springfield, MA 01118
Chris B.
Job Details:
03/21/2024
"Complaint that the unit is not cycling through correctly. Found bad control board. Lid is stuck closed and cannot access MS. Unit is stuck on drain. No kinks nor clogged pressure hose. Will order new control. ; ordrng 1 W11687817 (Control Board), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Stafford, CT 06076
Gary V.
Job Details:
03/20/2024
"Inspected and found multiple problems. Broken lid, lid strike, drain pump and main acu fault, quoted and they will call."
We serviced a
WHIRLPOOL M/W OTR
Model WMMF5930PZ00
Near Charlotte, NC 28262
Robert A.
Job Details:
03/20/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW1
Near Charlotte, NC 28213
Robert A.
Job Details:
03/20/2024
"Cx complaint that the unit does not finish the cycles. I inspected the unit to confirm the complaint. I found error codes: f7e5 f1e1 f0e2. I cleared the codes and ran manual cycles. It agitated fine but in spin there was a loud grinding noise. The unit needs a new gearcase, motor, control and clutch to resolve the issue. I quoted the cx for the repair, the service call has been paid for by CC. The office will make the decision for the repair. Return visit will need a 2ct."
We serviced a
LG WASHER
Model WM3170CW
Near Hartford, CT 06105
Ruben C.
Job Details:
03/20/2024
Checked unit found error code LE for motor there is nothing binding motor control is no longer available
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near East Hartford, CT 06108
Amanda R.
Job Details:
03/20/2024
Dryer only has one leg of 120v coming to terminal block
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, CT 06066
Amanda R.
Job Details:
03/20/2024
"71 error no heat complaint not drying ran automatic test heater element ok control disabled heater needs new control ; rqstng P&A on 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W10703867 HEATER , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ellington, CT 06029
Amanda R.
Job Details:
03/20/2024
F5e1 error lid switch control was recently replaced by different company for same issue it worked for a few days and then stopped again needs new lid lock ; rqstng P&A on 1 W11513248 (Lid lock) and 1 W11513246 (Control)
We serviced a
SAMSUNG WASHER
Model WA50R5400A
Near Dallas, NC 28034
Ryan S.
Job Details:
03/20/2024
"Upon arrival customer had unit in garage, it had been broken for a month and half she said. She said last tech said he cant work on it. Found model serial tag was rubbed off, called Randy, was told to leave due to billing issue, and cant order parts. Also unit would have to be hooked up to work on it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Meriden, CT 06450
Jeremy B.
Job Details:
03/20/2024
Both sections not cooling. Ran test 4 and all fans and compressor comes on but no frost pattern. Appears to be a leak in freezer evap. Quoted customer they will pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Tolland, CT 06084
Gary V.
Job Details:
03/20/2024
"Inspected and found temp in ff compartment running at 33 degrees and air damper hanging open, replaced with new damper and tested fine.; used 1 W11164593 (DAMPER CNTRL) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFT
Near Middletown, CT 06457
Jeremy B.
Job Details:
03/20/2024
Oven not heating ignitor only drawing 2.5 amps. Replaced and tested all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28216
Ryan S.
Job Details:
03/20/2024
"Customer complained last technician took this part off and its broke. Found cover or bezel to fabric dispenser broken. Also went over dispense and how to works.,verified dispenser working. Scheduled return call for 3-25-24 pm.; ordrng 1 W11550898 (Bezel)"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlotte, NC 28206
Ryan S.
Job Details:
03/20/2024
Returned to install parts ordered by previous tech. Installed new compressor and freezer evap. Ran nitrogen to leak check. Steady 140psi. Pulled vaccum steady 15min. Filled with 6oz 134a. Verified frost pattern on freezer evap in service test 4. Verified proper operation. Informed customer to give 24 hours for cool. 48 for ice. Job paid for by previous tech. ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Monson, MA 01057
Chris B.
Job Details:
03/20/2024
Complaint that the unit is making noises while spinning. Found unit unleveled and adjusted it. Found loose wire on the drain pump and reinstalled and secured. Ran three diagnostic cycles and ran a normal cycle with towels to add weight to the washer. Unit working normal. No noises present.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Palmer, MA 01069
Chris B.
Job Details:
03/20/2024
"Replaced part and cycled all settings (bake, broil, air fry and conv.) and all tested normal."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lancaster, SC 29720
Mitch H.
Job Details:
03/20/2024
"Tested dryer and confirmed issue. Dryer heating properly but not fully going through cycle. Ran diagnostics, found F3E2 sensor error. Ordering sensor bars, sensor harness and control. Checked part availability and scheduled return for 3/25 PM; ordrng 2 WP3387223 (Sensor bars)s and 1 W11525996 (Control) and 1 WPW10298258 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Huntersville, NC 28078
Robert A.
Job Details:
03/20/2024
"Im ordering the dual valve as well for the dispenser issue.; ordrng 1 W11535162 (Dual valve), dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mooresville, NC 28115
Robert A.
Job Details:
03/20/2024
"Im ordering the Washplate as well just in case.; ordrng 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11449841 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Mooresville, NC 28117
Robert A.
Job Details:
03/20/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
SAMSUNG WASHER
Model WA51A5505AV/US
Near Cromwell, CT 06416
Jeremy B.
Job Details:
03/20/2024
Customers complaint is when washer agitating its making a clicking noise. Inspected underneath and found nothing loose or broken. Ran high speed spin and then started a heavy duty cycle all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
03/20/2024
"Found cam broken causing a grinding and clicking noise. Replaced cam and actuator ran calibration then self yeah washer still making a abnormal noise from gearcase will order and replace. ; ordrng 1 W11449840 (Gesrcase) and 1 W11510461 (Washplate), used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
03/20/2024
"Blower wheel cracked making noise. Had to drill off wheel. Relaxed wheel and motor all checks ok. ; used 1 279827 (MOTOR), and 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details:
03/20/2024
Cx complaint that the unit shakes excessively while in spin cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I calibrated the control and ensured the unit was balanced. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details:
03/20/2024
Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the cutoff fuse blew because the element popped off the housing causing it to ground to the tunnel. The corrected the element position and replaced the fuse with one from TS. I tested the unit for the cx. The unit is working as designed.; used 1 279973 (THERMAL KIT) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28269
Robert A.
Job Details:
03/20/2024
Cx complaint that the units knob is stripped not allowing the cycles to be selected. I inspected the unit to confirm the complaint. I found the timer is stripped from the selector knob separating. The unit needs a new knob and timer to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Large knob) and 1 W11625514 (Small knob)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28269
Robert A.
Job Details:
03/20/2024
Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. The unit seems to sense then goes straight to done. The capacitor is bad. I replaced the capacitor with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bolton, CT 06043
Amanda R.
Job Details:
03/20/2024
"Replaced parts still making grinding noise at 37 mins needs new gear case ; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS0
Near Norfolk, MA 02056
Aimee Z.
Job Details:
03/20/2024
Found top wrack stuck crooked dropped down shelf to level Door closing
We serviced a
BOSCH DISHWASHER
Model SHXM65W55N/10
Near Norfolk, MA 02056
Aimee Z.
Job Details:
03/20/2024
Tested drain found leaving little water tub.Dropped drain hose under sink and drain bucket drained fineDrain hoses run under floor in basement.Drained bucket in basement second hose drain fine.Advised if doesnt drain call office well order new drain hoseThat goes to pump.Working fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Britain, CT 06053
Amanda R.
Job Details:
03/20/2024
Not cooling in ff section evaporator not defrosting brown wire not pushed in connector all the way connected wire manually defrosted evaporator set temps at recommenced
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2 11
Near New Britain, CT 06052
Amanda R.
Job Details:
03/20/2024
Unit is stacked in a small pantry complaint that at end of cycle when it should unlock it dosent until you power it back on then door unlocks and can get clothing out reset power to unit started quick cycle still not unlocking washing normally needs new door lock ; rqstng P&A on 1 DC64-00519D (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near East Hartford, CT 06118
Amanda R.
Job Details:
03/20/2024
Unit not cooling in ff section evaporator not defrosting needs control and thermistor customer will have it defrosted for repair ; ordrng 1 W11446726 (Ui) and 1 W11368877 (Evaporator)
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hc2
Near Belmont, NC 28012
Ryan S.
Job Details:
03/20/2024
"Customer complained of error codes. Found f7e1 and f7e7. Ran service mode and unit just humming when in agitate or spin. Found bad capacitor. Quoted 277.12, customer wanted repair. Replaced cap from ts. Ran unit through all agitate and spin functions. Verified proper operation. Collected via ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Longmeadow, MA 01028
Mike K.
Job Details:
03/20/2024
"Cs had dryer down on arrival. Attempted to remove water lines and flow not shutting properly fr with house valve. Maintenance ended up shuttering off connecting lines until stopped. Replaced both valves, pressure sensor and pressure hose.Tested unit on test cycle and on quick wash, verified both valves operating.They will remount dryer; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11688995 VALVE (COLD)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near East Longmeadow, MA 01028
Mike K.
Job Details:
03/20/2024
"Customer had broken rack wheel on upper rack, replaced adjusters and tested in normal cycle, working fine.; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Hampden, MA 01036
Mike K.
Job Details:
03/20/2024
"Unit is under 1yr wp warranty per service bench. GettingF8e0 error, also multiple stuck key errors in history, cooling fan error and stuck key error.Replaced cooling fan and same error.Ordering fan, control, u/i and harnesses.; ordrng 1 W11297271 (Control) and 1 W11107275 (Cooling fan) and 1 W10911847 (Harness) and 1 W11176109 (Harness), used 1 W11107275 (BLOWER PRIOR TO 8/30/17) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near East Hampton, CT 06424
Jeremy B.
Job Details:
03/20/2024
Found adjuster broken on upper rack. Needs new. ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Lancaster, SC 29720
Mitch H.
Job Details:
03/20/2024
"Confirmed model and serial number. Checked entitlement, dryer still in first year warranty through 7/1/24.Tested and found thermal fuse blown. Removed and replaced from t/s. Reassembled, tested. Dryer heating and cycling properly.; used 1 279769 (Thermal fuse) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Berlin, CT 06023
Jimmy R.
Job Details:
03/20/2024
"Tested unit and found washer would not fill with cold water all the cycles would fill with warm water even when selecting cold, found customer had unit set to steam witch only allows unit to fill with hot water because of the steam cycle selection, advised customer on turning off steam on each cycle and it will fill with selected water cycle showed customer unit is now filling with cold and warm when selected all operations now working to factory specs"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Berlin, CT 06037
Jimmy R.
Job Details:
03/20/2024
Installed new Gearcase and ran washer threw a wash cycle and a spin cycle. Checked all operations and unit is now washing and working to factory specs
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Ware, MA 01082
Chris B.
Job Details:
03/20/2024
Complaint that the display on the stove is flickering. Found bad touch panel. Tested out and found many buttons not responding at all. Will order parts for a return visit. ; rqstng P&A on 1 DG94-02375A (Display Touch Panel) and 1 DG96-00348A (Harness Wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belchertown, MA 01007
Chris B.
Job Details:
03/20/2024
Complaint that the unit is not making ice properly. Found bad water flow on the housing side not holding filter properly. Will order parts for a return visit. Customer asked please for Chris to return.; ordrng 1 W11162042 (Housing)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Amherst, MA 01002
Chris B.
Job Details:
03/20/2024
Complaint that the unit is not filling up properly and has a error code present. Found water lines reversed. Reinstalled hoses the right way and ran two diagnostic cycles and unit a quick cycle and unit running normal. ; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Amherst, MA 01002
Chris B.
Job Details:
03/20/2024
"Complaint that the unit is not drying properly. Found bad heating element and tensioner roller. Quoted parts and labor. Replaced part and unit running normal. 1yr warranty on parts and labor. ; used 1 DC97-14486A (ELEMENT), and 1 DE634A () from stock"
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
03/20/2024
Installed new ga valve tested top and bakeke
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near East Hartford, CT 06118
Amanda R.
Job Details:
03/20/2024
Unit leaking when filling only unit wasnt level so when filling it was missing basket leveled unit tested no leaking
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
03/20/2024
Installed new ui and tested filled and drained complete
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES3
Near Marlborough, CT 06447
Jeremy B.
Job Details:
03/20/2024
Icemaker getting power but not sending power to valve. Replaced and tested all checks ok. ; used 1 W10884390 (ICE MAKER) from stock
We serviced a
BOSCH DISHWASHER
Model SHX878WD5N/10
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
03/20/2024
Installed new valve and tested found no leaks.
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Gastonia, NC 28056
Ryan S.
Job Details:
03/20/2024
Retuned to install new bake element. Installed bake element. Preheated to 350? verified proper operation showed customer temps. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28054
Ryan S.
Job Details:
03/20/2024
"Customer complained of grinding noise, no error codes . Ran unit with no noise. Checked visually and found cam teeth were damaged. Replaced cam kit. Reassembled and ran agitate and spin several times. No noise. Verified proper operation. ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bristol, CT 06010
Ruben C.
Job Details:
03/20/2024
7738652822 rechecked unit called into techline per techline advised to seal around ice box but cust is not going to pay further k
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Plainville, CT 06062
Ruben C.
Job Details:
03/20/2024
Checked Unit found control shorted out due to harness ordering control and harness ; ordrng 1 W11643701 (Lower harness) and 1 W11626074 (Control)