Service History 123

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 08/15/2025

Cust stated used 2 times and died latch is locked up and the control is shouting sparks . Only red light from door lock on no green light or dianostics .Cust state pulled plastic out of washer. found it sitting at bottom of tub .pulled the spin basket it caught on the filter cover to drain. Broke spin basket and filter cover . Also needs lid latch and control .Also found the can and shifter broken.; ordrng 1 W11172199 (Spin basket) and 1 WPW10215093 (Filter drain) and 1 W10721967 (Cam kit) and 1 W11481722 (Acuator) and 1 W11608056 (Control) and 1 W11307244 (Latch)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Rock Hill, South Carolina 29730

Caleb

Job Details: 08/15/2025

"Customer attempted to use the unit after I had emptied all the water on first visit, unit was full of water again. After removing water replaced all parts listed in the parts list other then console control. Unit now tests fine."

We serviced a

WHIRLPOOL DRYER

Model WED5800BW0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 08/15/2025

Cust stated turn on found the wrinkle sheild on 150 extra minsAlso no heat found the vent needs to be cleaned Needs new heater and high limitsDont have my truck with any tsAlso the dryer vent in run into the Soffit. Advised to call vent wizards to re run ; ordrng 1 WP3387747 (Heater) and 1 279973 (Therm cut off and high limit)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS00

Near Charlotte, North Carolina 28278

Caleb

Job Details: 08/15/2025

"Replaced evaporator panel and control. Unit checks fine at this time, advised customer to wait 24,48 hrs for proper cooling."

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSC21C6MFZ00

Near Charlotte, North Carolina 28278

Caleb

Job Details: 08/15/2025

Unit cooling was turned off on arrival. Turned unit back in and informed customer of proper use of ui. Unit checks fine. If call back order 1 icemaker.

We serviced a

WHIRLPOOL DISHWASHER

Model Wdf332pams0

Near Mount Holly, North Carolina 28120

Caleb

Job Details: 08/15/2025

"No error codes present. Ran diagnostic cycle and all components tested fine. Advised customer to use rinse aid for better drying, and informed customer of proper use and care."

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/15/2025

"Disassembled washer. Removed and replaced gear case, actuator, cam, hub, and related parts. Also replaced suspension rods. Reassembled, ran control calibration and tested washer. All components and functions operating properly ; used 1 W10528947 (Hub) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Providence, Rhode Island 02909

Lee

Job Details: 08/15/2025

Installed parts tested okay; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Cranston, Rhode Island 02905

Lee

Job Details: 08/15/2025

"Customer states both bake and broil do not workConfirmed issue, found L1 burnt out in terminal blockW11616881; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Barrington, Rhode Island 02806

Lee

Job Details: 08/15/2025

"Customer states error message 8-0Found down draft boot chewed by mice as well as dropping in control board area, explained to customer this is not a repair we would be willing to make due to mice likely causing future problems"

We serviced a

JENN-AIR DISHWASHER

Model JDAF3924RX00

Near Charlotte, North Carolina 28226

Caleb

Job Details: 08/15/2025

"Unit needs catch and door and latch.latch damaged due to door not closing properly,Will use hinges on return.; ordrng 1 W11693599 (Latch) and 1 W11412299 (Latch)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706EBS01

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 08/15/2025

I replaced all the previously ordered parts. I ordered tested operations. Refrigerator is cooling properly freezer is cooling properly. No further issues found at this time. Gasket was extremely painful to install.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ04

Near Stallings, North Carolina 28104

Jonathan J.

Job Details: 08/15/2025

Complaint filter reset light will not turn off. I found customer was having issues. Turning off. The filter. Light showed customer how to reset light no further issues found everything working properly. Unit has been making ice fine and dispensing water fine customer has gone through the owners manual several times trying to figure out how to reset light. No further issues found or reported with refrigerator at this time. Unit unit would not dispense ice. Either issue was caused by clumpy ice frozen together in bin emptied bin no further issues found

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ02

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 08/15/2025

Complaint lights in the top of the refrigerator and in the freezer have failed. I found complaint true I found was the culprit unit already had triple point Installed from factory throughout entirety of unit. No further issues found after replacing freezer light or reported by customer at this time.

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 08/15/2025

Was here for an hour never leaked once replaced door gasket customer declined water inlet valve at this time. Tried using a little bit of their liquid cascade detergent with Dawn appropriate amount dishwasher suds up like crazy. Advised customer to not use that detergent again as it is defective. Dishwasher detergent is not designed to create suds. Nothing else I can think of to replace at this time if it were to leak again advised customer to take a video of leak and open the door to see if theres sudsing occurring if sudsing is occurring nothing that we can do. Customer stated that they stopped payment through their bank on the previous service ticket and wrote an additional check

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN406ESS00

Near Charlotte, North Carolina 28226

Caleb

Job Details: 08/15/2025

Partial frost pattern on freezer evap and ice very clear. Unit needs new sealed system. Also need another tech for uninstall and extra time. 5oz 134a; ordrng 1 W10276644 (Compressor) and 1 W10545670 (Valve) and 1 WPW10143759 (Filter) and 1 W10528578 (Process stub) and 1 W11553229 (Evap) and 1 W10915406 (Evap) and 1 W10735008 (Heat loop)

We serviced a

MAYTAG WASHER TL

Model MVW5435PW1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 08/15/2025

Found broken hinges on lid. Hinges are part of lid . Replaced lid from pre Id ts.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 08/15/2025

"Installed new capacitor and ran a calibration cycle, unit is now washing and working to specs"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW4

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 08/15/2025

Customer complained both front burners either staying too high or cutting off prematurely. Confirm complaint replaced both front burner switches from ts. tested burners afterwards burners now working as designed verified proper operation.; ordrng 1 WP3149400 (Switch RF) and 1 WPW10434452 (LF switch)

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Kannapolis, North Carolina 28081

Ryan S.

Job Details: 08/15/2025

Found basket re-engagement error. Found defective slider. Replaced slider from ts. Ran quick wash after diagnostics. . Verified proper operation. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 08/15/2025

"Returned to install new gearcase, clutch , agitator and belt. Installed parts ran diagnostics then quick wash . Verified proper operation, ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS555SIHZ03

Near Charlotte, North Carolina 28226

Caleb

Job Details: 08/15/2025

Unit needs compressor. Found micro leak on condenser line that runs through pan for defrost. Need to ouchs nitrogen to confirm leak.; ordrng 1 WPW10466675 (Compressor) and 1 WP978025 (Process stub) and 1 WPW10143759 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW02

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 08/15/2025

Unit needs new compressor. Partial frost pattern. Gasket defective and control. ; ordrng 1 W10838574 (Gasket) and 1 W11353813 (Control box) and 1 WPW10384183 (Temp sensor) and 1 W11438736 (Temp sensor) and 1 W11209866 (Compressor) and 1 W10843121 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/15/2025

"Confirmed model and serial and purchase date. Checked entitlement, unit covered by additional one year Costco warranty. Checked and found refrigerator evaporator frozen and iced over. Per service pointer W11092686, ordering service kit, evaporator fan, thermistor and evaporator cover. Checked part availability and scheduled return for 8/22 AM ; ordrng 1 W11087438 (Evaporator fan) and 1 W11457241 (Service kit) and 1 WPW10389152 (Support) and 1 W11188493 (Evaporator cover) and 1 W10316760 (Thermistor) and 1 2Xtime (2X time)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/15/2025

"Checked and confirmed issue. Door locked and not draining. Removed top manually unlocked door. Removed front to access drain pump. Found filter clogged preventing drainage. Cleaned filter, reassembled. Washer now operating and draining properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/15/2025

"Checked and tested. Found drain pump bad. Pulled dishwasher out. Removed and replaced drain pump. Tested, all now operating properly.; used 1 W11412291 (Drain pump) from stock"

We serviced a

SAMSUNG FREEZER

Model RF28T5001SR/AA

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 08/15/2025

"Correct part ordered but incorrect part in box, received right side rail, reordering left.Office to contact when parts come in to schedule return ; ordrng 1 DA97-10594F (Left rail freezer)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RV00

Near Taunton, Massachusetts 02780

Aimee

Job Details: 08/15/2025

Installed new ice maker and filled with water 24 hours

We serviced a

MAYTAG WASHER TL

Model MVW6230HW1

Near York, South Carolina 29745

Mitch H.

Job Details: 08/15/2025

"Checked and tested. Found noise coming from gear case. Ran diagnostics, no stored error codes. Quoted customer for repair and saved estimate. Customer declined repair at this time. Collected for service call on ck# 1092"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502ESS05

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 08/15/2025

"Ice maker overfills, icemaker arm looks to be functioning fine, can hear it click when raised to turn off and customer says it does stop, but not until after overflowing bin. Ordering new icemaker. Office to contact cs when parts come in to schedule return ; ordrng 1 W11744241 (Icemaker)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Bethlehem, Connecticut 06751

Jimmy R.

Job Details: 08/15/2025

"Tested washer and found once plugging unit back in it would start to run the drain pump none stop even when canceling our cycle. Checked for errors and found f3e1 pressure sensor fault, main cntrl faulty causing pump to run unit will need new main cntrl covered under S code S153EB parts and labor ; ordrng 1 W11603810 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/15/2025

"Disassembled tested, found heating element bad. Removed and replaced element. Reassembled, tested, heating and operating properly.; used 1 WP3387747 (Element) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Brockton, Massachusetts 02301

Aimee

Job Details: 08/15/2025

"Cust stated not draining.Found the drain pump had power , replaced the drain pumpAnd tested complete; used 1 W10876537 (Drain pump) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW3

Near North Providence, Rhode Island 02904

Lee

Job Details: 08/15/2025

"Customer states unit makes a clanking noiseConfirmed issue, found gearcase slips when a load is in, checked slider is okay and washplate comes off easily, ordering gearcase; ordrng 1 W11449841 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT511SZDM04

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 08/14/2025

"Inspected and found door handle broken, will order and call for return date.; ordrng 1 W10837029 (Door handle stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ05

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 08/14/2025

Installed new valves due to dispenser dripping ran water after installing valves and unit is now stopping and all functions are working to specs

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 08/14/2025

"Replaced all previously ordered parts drain pump, wiring, harness and control. I tested operations. Everything is working properly. Drain pump is working properly. Original control board had an F7E3 error code upon arrival no more issues or new error codes with new control."

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model PHSC2390SB2

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 08/14/2025

"Not cooling properly either section. Evap clogged with ice, steamed clear.Resistance on heater jumping all over from 10-30Mohm, defrost thermostat is open. Quoted for thermostat and heater/labor. Will think it over."

We serviced a

MAYTAG WASHER FL

Model MVWX655DW1

Near Middletown, Connecticut 06457

Andre

Job Details: 08/14/2025

"Ck unit upon arrival ran test and found found F7E6 error code. Inspect and found actuator not shifting correctly. Remove and found cam pulley teeth grind down install cam kit and actuator from stock and calibrate and unit now operating to manufacturers specs ; used 1 W10913953 (Actuator), and 1 W10721967 (Cam kit) from stock"

We serviced a

AMANA REFRIGERATOR FDB

Model BX21V1W

Near Glastonbury, Connecticut 06033

Andre

Job Details: 08/14/2025

Ck unit upon arrival and found all fan motor running compressor hot to touch and clicking old style relay with single wires. Splice wires into new start relay from truck stock and compressor now running and unit now start to run and cool inform customer 24hr for proper cooling ; used 1 8201786 (Start device) from stock

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near New Britain, Connecticut 06051

Andre

Job Details: 08/14/2025

Ck unit upon arrival and take picture of rust inside tub unable to wipe/remove rust. Inform customer rust is not covered after the first 30 days. Unit would need a basket customer will contact whirlpool for policy Authorization to covered basket part# W11513243. Wash plate is removable

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near New Britain, Connecticut 06051

Andre

Job Details: 08/14/2025

Ck unit and run unit and monitor cycle and found unit not advancing quote customer for timer replacement and customer declined repair estimate

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS01

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 08/14/2025

Customer complaining door is broken and bottom. Trim of door is broken preventing door from closing properly. Replace door from pre-ID truck stock verified proper operation.

We serviced a

AMANA RANGE

Model AGR4203MNW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 08/14/2025

"Tenant complained of gas leak said fire department came out and tagged unit due to high CO2. Found no leaks with gas detector on unit all the way to wall ran unit found unit working as designed other than flames. Too big in oven . adjusted flame tube to minimum flames now working as designed in oven found food particles that had been vaporized which will cause smoke and found melted sticker behind oven. Sticker is vanity, black splash. Call the Tech line. 7742193224. Verified flame proper by photo. Called safety. Verified unit working as design with no leaks. 7742163976(safety) ; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"

We serviced a

MAYTAG WASHER TL

Model MVW7232HC

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 08/14/2025

Customer complained of piping noise. Wont spin. Found defective slider. Replaced slider. Unit will now spin. Ran service mode and all functions working in component activation. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW3

Near East Granby, Connecticut 06026

Chris B.

Job Details: 08/14/2025

Complaint that the washer is not cycling properly. Found error code F8E1 long fill and cold valve not responding. Verified connections from the board to the valve and found it loose. When adjusting the wiring the water valve responded right away. No leaks on the water valve and no damage. Unit running normal.

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4 B C

Near Enfield, Connecticut 06082

Chris B.

Job Details: 08/14/2025

Replaced all parts and door working properly. No damages to the new part.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Windsor, Connecticut 06095

Gary V.

Job Details: 08/14/2025

"Inspected and found dispenser and bezel broken, quoted and they will call."

We serviced a

LG REFRIGERATOR FDB

Model LFX21976ST08

Near Windsor, Connecticut 06095

Gary V.

Job Details: 08/14/2025

"Inspected and found reservoir cracked, will order part and return to replace.; ordrng 1 AJL72911502 (Reservoir)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM13

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/14/2025

Customer complained icemaker not working. Found full tube frozen over from drip page from water inlet valve. Ordering new inlet valve. Scheduled return call with customer. ; ordrng 1 W11645245 (Valve)

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS25J500DSG/AA

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 08/14/2025

"Customer complained of ice buildup. ,found drain line clogged. Quoted repair. Customer denied and sayd hed just unplug it for awhile. Collected trip fee."

We serviced a

AMANA DISHWASHER

Model ADFS2524RZ0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 08/14/2025

Found faulty control board.replaced control board. Verified unit working after installation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Charlotte, North Carolina 28273

Caleb

Job Details: 08/14/2025

"Language barrier. Unable to communicate with customer. Unit has no errors present, found unit has incorrect drain line on unit. Unit needs proper installation."

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 08/14/2025

Are placed gearcase and all associated parts. I performed a quick wash cycle as well after performing a DLMS calibration control cycle. Verified no leakage and everything now operating normally and quietly like it is supposed to be.

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS11

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 08/14/2025

"I found wiring damage. I found inner door and hinges are defective. Inner door has excessive wobble in it preventing door from closing properly. I found error code, stating in burger failure and appliance manager has failed. I found open fuses from when wiring grouted itself to frame from line fuse on harness. Ordering all microwave parts needed to fully repair when issue occurred with wiring harness failure it grounded the frame and caused main house fuse to blow.; rqstng P&A on 1 W11449277 (Harness) and 1 WPW10128850 (Lever assembly) and 1 W11325604 (Inverter) and 2 W10874474 (Hinge)s and 1 W10886919 (Bulb) and 1 W11346197 (Magnetron) and 1 W11188752 (Fuse) and 1 W11398764 (Filter) and 1 W11325786 (Control) and 1 W11600214 (Inner door) and 1 WPW10017410 (Fuse)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 08/14/2025

"Complaint user interface is blank washing machine. Sounds like its surging and running. I found error code F3E1F1E one in fault history unit under. Serial number range for. F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor Technical Service Pointer #: W11766193 Rev DAction Required: MandatoryRelease Date: July, 2025 ordering main control.; ordrng 1 W11608056 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Fort Mill, South Carolina 29708

Jonathan J.

Job Details: 08/14/2025

"Complaint dryer leaking when using steam refresh. I found customer not filling dryer full enough with laundry, causing steamer to hit the door and leak down door. No issues found with dryer. No error. Codes advised customer to use a damp rag for when trying to refresh one or two garments."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHV02

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 08/14/2025

Replaced evaporator fan motor assembly tested operations. Everything is working properly. Customer did allow unit to defrost damper. Motor is also opening and closing properly as well and is no longer making noise while opening. No further issues found at this time. Evaporator has a full frost pattern going all the way down.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/14/2025

Replaced compressor vacuumed system down per system verified no leakage occurring that can be found or detected at this time. Unit is cooling properly and producing a full frost pattern on evaporator as of right now. Operating pressure on the low side is -9 psi steady.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Uxbridge, Massachusetts 01569

Lee

Job Details: 08/14/2025

"Customer states unit ran all night and now lid wont close all the wayConfirmed issue, lid lock has failed, replaced it and pre I.d control, ran unit found faulty capacitor, replaced it as well, unit now works properly.; used 1 W11513248 (DOOR LOCK), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL WASHER FL

Model CGT9100GQ1

Near Worcester, Massachusetts 01603

Lee

Job Details: 08/14/2025

"Installed control, cleared error messages, ran diagnostics cycle, tested okay"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FG4H2272UF

Near Worcester, Massachusetts 01604

Lee

Job Details: 08/14/2025

"Removed all ice, installed parts tested okay"

We serviced a

MAYTAG WAHSER FL

Model MHW7000XG2

Near Worcester, Massachusetts 01610

Lee

Job Details: 08/14/2025

"Incorrect model and serial number, customer will create new ticket with extended warranty"

We serviced a

LG WASHER TL

Model WT5001CW

Near Worcester, Massachusetts 01606

Lee

Job Details: 08/14/2025

"Installed part, tested okay"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Leicester, Massachusetts 01524

Lee

Job Details: 08/14/2025

"Installed drain pump, ran unit, noticed some noise during spin cycle, replaced cam and actuator as well, tested okay; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP , used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlton, Massachusetts 01507

Lee

Job Details: 08/14/2025

"Installed control, ran quick wash to confirm proper water levels."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Charlotte, North Carolina 28217

Caleb

Job Details: 08/14/2025

Found corner of glass top was bulging out causing top to sit and a bad angle. Replaced cooktop. Unit checks fine.

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Charlotte, North Carolina 28210

Caleb

Job Details: 08/14/2025

Unit had an F4E1 error for a defective relay on control for heater. Replaced heater and control. Unit checks fine.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305ESS09

Near Charlotte, North Carolina 28226

Caleb

Job Details: 08/14/2025

"Found small amount of ice buildup on freezer door switch. Removed ice, lights now functioning as designed. If call back order freezer gasket and or freezer door."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Charlotte, North Carolina 28226

Caleb

Job Details: 08/14/2025

"Confirmed unit constantly draining. Found no kinks or restrictions in pressure hose, replaced control. Unit checks fine."

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 08/14/2025

"Found needed a tune up , installed tune up kit .; used 1 4392065 (Tune up kit) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Middleborough, Massachusetts 02346

Aimee

Job Details: 08/14/2025

Found light staying on Installed the door switch all found needs new rod bent took out cant get straight.Apartment s empty ask landlord to unplug; ordrng 1 9757239 (Rod)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Plympton, Massachusetts 02367

Aimee

Job Details: 08/14/2025

Ran test 4 compressor test fridge and evap freezer and fans No frost patern on evaporator either fridge and freezer.Fans are running and compressor amps are .8Theres a leak in system needs to be leaked checked . Seems to be at evap fridge right side Needs new back evap isnt attached to evaporator back right side the clip was broken . Evap and compressor is covered to 2/21/28 labor isnt The back housing to evap and cover not covered in estimate.Cust not sure if going through with repair Will call with in 6 days if want to go through with repair Needs seal system tech and 3 slots compressor and evaporator needs to be replaced

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Carver, Massachusetts 02330

Aimee

Job Details: 08/14/2025

Cust stated noisy ice maker replaced the icemaker found the water valve on dispenser was also noisyReplaced and tested for leaks complete; dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Bristol, Connecticut 06010

Andre

Job Details: 08/14/2025

Ck unit upon and found F8E1 error code run diagnostic and found hot water but no cold water. Ran test for hot water while checking hot valve connection and found 119VAC at hot valve but 0VAC at cold valve submitted parts for Authorization parts Tentative P/A; ordrng 1 W11723354 (Control) and 1 W11220230 (Inlet valve)

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Charlotte, North Carolina 28270

Caleb

Job Details: 08/14/2025

Replaced Gearcase and other parts checked off indicated on the parts used list. Unit checks fine.

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MC1

Near Matthews, North Carolina 28105

Caleb

Job Details: 08/14/2025

"Service pointer attached doesnt apply to this unit, unit doesnt have WiFi option. Found harness for door switch was disconnected. Wires were intact and not damaged. Was able to reinsert wire to plug for door-switch. Unit now locks and runs fine, if call back for same error order 1 harness W11682224, 1 harness W11449075. And 1 door switch W11565030."

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/14/2025

Cust stated filled and went to drain Found a f7 e 1 not coming to speed The shifter wasnt shifting replaced and ran diagnostics and quick wash with a spin cycle ; used 1 W10913953 (Acuator) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/14/2025

Found no power to outlet .2 plugs one for dishwasher one for disposal. One for dishwasher no power checked breaker .Plugged into extension cord started up ran through diagnostics. Left plugged into garbage disposal has switch on out let . Left garbage dispenser unplugged So she could use dishwasher. Toll brothers needs to look at outlet .

We serviced a

WHIRLPOOL WASHER FL

Model WFW85HEFC1

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/14/2025

Cust stated moving a lot and shutting down Found the spin basket bearing going to break need tub job. Cust buying new

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM05

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/14/2025

"No emailFound the control noisy, replaced complete"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS10

Near Charlotte, North Carolina 28205

Caleb

Job Details: 08/14/2025

Customer showed me a video of the noise and a pic of his ice melted. Unit needs new compressor and control. R600.; ordrng 1 W11686820 (Compressor.) and 1 W11109499 (Filter) and 1 WPW10317076 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Dudley, Massachusetts 01571

Lee

Job Details: 08/14/2025

"Customer states cancel button does not work unit has power, need to replace controlThursday pm; ordrng 1 W11637581 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Uxbridge, Massachusetts 01569

Lee

Job Details: 08/14/2025

"Customer states moisture develops on top freezer gasket, confirmed issue, gasket is okay and making good contact, small gaps in liner, filled with silicone, tested okay; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/14/2025

Complaint not making ice. I found icemaker would not go into diagnostic mode. Replaced icemaker unit cycling fine no further issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near York, South Carolina 29745

Mitch H.

Job Details: 08/14/2025

"Disassembled, removed and replaced evaporator fan motor, diffuser, control and all listed parts. Reassembled, tested, all operating properly and fan operating quietly."

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 08/14/2025

"Pulled range out. Unplugged, removed and replaced User interface. Reassembled, plugged back in. Set time and date, tested, all functions operating properly."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW10

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/14/2025

"Pulled freezer out. Removed and replaced compressor, dryer, and related parts. Charged with nitrogen to 250psi, checked for leaks, none found. Allowed to sit under pressure for 20 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes to ensure no residual nitrogen or other non-condensables in system. Weighed in correct charge, 40g, of R600A. Compressor operating and cooling properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/14/2025

"Checked and inspected washer. No evidence of leaks or any issues with tub, drain pump or hoses. Started washer in bulky cycle, allowed to fill and agitate, no leaks. Canceled cycle, drained correctly with no leaks. Checked and found washer has old style tub ring. Per service pointer W11651001, ordering new ring. Checked part availability and scheduled return for 8/21 AM.; ordrng 1 W11590590 (Tub ring)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 08/14/2025

"Making a rumble during operation, some build up of lint on blower wheel, cleared. Also found belt split. Replaced belt; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS588FIHV06

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 08/14/2025

"Icemaker is again leaking out dispenser whenever fills, tray is cracked again(replaced for same thing 5 months ago) Gasket sealing fine, frost built up inside of ice maker area. Dispenser door looks to be sealing fine.Replaced icemaker and will order dispenser door assy.Called techline to document. They would also have us replaced the ice Shute.Sr#7742195218Office to contact cs when parts come in to schedule return ; ordrng 1 W11678273 (Ice chute) and 1 W11098702 (Chute door assy), used 1 W10873791 (ICE MAKER) from stock"

We serviced a

FRIGIDAIRE WASHER FL

Model EFLS527UIW0

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 08/14/2025

Mod /serial tag is unreadable. Torn gasket. Quoted for gasket/labor and accepted. Replaced gasket and ran quick cycle fine

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3736SZ00

Near Windsor, Connecticut 06095

Gary V.

Job Details: 08/14/2025

"Arrived and could not verify warranty thru entitlement page, and customer did not have a receipt. Cancelled call for now, he will call back in if needs service."

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/14/2025

Installed new control due to unit just running the drain pump nonstop until unplugged. Recalibrated machine and ran a wash cycle unit is now operating to specs ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL

We serviced a

KENMORE REFRIGERATOR FDB

Model ="36359572994"

Near Enfield, Connecticut 06082

Chris B.

Job Details: 08/14/2025

Complaint that the refrigerator is not cooling. Found no model and serial numbers on the refrigerator. Unit not powering on and has rodent activity. Multiple issues that unit cannot be serviced.

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model LFHT2131QF3

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 08/14/2025

"Checked over unit an found water starting to build up on inside of fridge again, checked drain tube and found unit backing up found plastic inside of cabinet keeps pushing it self up and above drain causing it to not empty water in a defrost cycle. Therere is no fix for this issue I siliconed it back down again to try and keep in in place. Water is now draining and operating normally if it happens again unit will need to be replaced with new fridge"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ1

Near New Bedford, Massachusetts 02745

Aimee

Job Details: 08/14/2025

Left message and looking into s code .; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Somers, Connecticut 06071

Chris B.

Job Details: 08/14/2025

Gate Code 18449 Andy 303-618-3509. Upon arrival took a picture of the floor tile that had a small hole and to address that it was there from before I arrived pics in the ticket. Replaced all parts and unit blowing normal.

We serviced a

GE REFRIGERATOR FDB

Model CFE28TSHDSS

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 08/14/2025

Complaint that the ice maker has not been working properly. Upon arrival found ice cubes in the ice maker evidence that the water valve worked as it should. Tried running the IM but no response. After thorough inspection found intermittent voltage on the harness wire on the door side. After moving the wire back and forth yes voltage would become intermittent. While doing the test showed customer the problem. Mentioned to the customer that at the moment couldnt find the door to be able to quote. Customer will call office to verify what best options possible.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 08/14/2025

"Ran washer and found unit would run but when going into a spin cycle it would start to bang, found tub rocking side to side and up and down tub out of round causing it to go off balance when ramping up in a spin. Suspension is operating normally, Unit will need new Gearcase and tub, parts tentative p/a ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase), states that autho needed"

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