We serviced a
AMANA WASHER
Model NTW4516FW3
Near Gastonia, NC 28056
Mitch H.
Job Details:
01/09/2025
"Tested and ran diagnostics. Found long fill error. Cold water inlet valve bad. Removed and replaced valve assembly. Tested, all components operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Gastonia, NC 28056
Mitch H.
Job Details:
01/09/2025
"Tested and ran diagnostics. Found F7E4 and F7E7 error codes. Checked slider, no issues. Gear case turns freely. Nothing under agitator or basket. Attempted to run calibration, only hums neither basket or agitator move. Ordering stator, rotor and related parts. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W11731988 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
01/09/2025
Replaced wash plate that was never installed. Previous order. Installed left parts with customer no further issues found performed calibrations control cycle. No further issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Wingate, NC 28174
Jonathan J.
Job Details:
01/09/2025
Complaint not swapping between crushed or cubed. I found solenoid has swollen and seized itself to the bracket and a stuck on cubed halfway position between cubed and crushed. Ordering solenoid and bracket no additional issues found.; ordrng 1 W10346971 (Bracket) and 1 WPW10309866 (Solonoid)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Charlotte, NC 28207
Clinton
Job Details:
01/09/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB0
Near Kannapolis, NC 28083
Johnny
Job Details:
01/09/2025
"Broken out door glass, needs new. Contact cx when part arrives.; ordrng 1 WPW10535776 (Outer glass) and 2 W11104748 (Glass bracket)s and 1 W11105139 (Top bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Charlotte, NC 28269
Johnny
Job Details:
01/09/2025
"Broken door switch, replaced with new one, unit working as designed.; ordrng 1 W11123941 (Door switch), used 1 W11384469 (LIGHT SWITCH) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Harrisburg, NC 28075
Johnny
Job Details:
01/09/2025
Cancel command non responsive when activating oven. Front right and right rear switch is burnt out. Quoted cx. Closing ticket until cx calls office to decide if they will proceed with the repair.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Charlotte, NC 28215
Johnny
Job Details:
01/09/2025
Unit will not start. Got error code f7e1 shifter issue. Inspected unit. Discovered broken wire to capacitor and white dust all on bottom of gearcase indicating failing cam kit. Ordering new harness and accompanying parts.; ordrng 1 W11590868 (Harness) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W10721967 (Cam kit)
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Stanley, NC 28164
Ryan S.
Job Details:
01/09/2025
Return to install control board and capacitor install parts tested unit. ran unit verified proper operation; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Charlotte, NC 28269
Ryan S.
Job Details:
01/09/2025
Return to install parts ordered installed control and drain pump verified proper operation by Ryan quickwash errors detective
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Charlotte, NC 28216
Ryan S.
Job Details:
01/09/2025
Customer complained of leaking gas had gas company out found regulator was leaking. Replaced regulator from truckstop temporarily turn gas on to check for leaks and operation unit unit not leaking unit operating as designed turn gas back off. Inform customer unit working has designed call gas company to get unit turned back on.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Charlotte, NC 28216
Ryan S.
Job Details:
01/09/2025
Customer complained lid lock not working found strike was broken. Replaced strike from truck stock unit has no error codes . found the lock now working verified proper operation.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIIRLPOOL DRYER
Model WED5100HC3
Near Charlotte, NC 28214
Ryan S.
Job Details:
01/09/2025
Return to install UI and control run unit verified proper operation
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Stanley, NC 28164
Ryan S.
Job Details:
01/09/2025
"Customer complained unit starting but going to cool down right after,..found not issue in timed dry. Checked sensors and no issues found, ordering control board . ; ordrng 1 W11565026 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Denver, NC 28037
Ryan S.
Job Details:
01/09/2025
"Customer complained of noise, found hoses in back of machine banging against metal back. Fixed issue. Verified unit spinning properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Charlotte, NC 28209
Clinton
Job Details:
01/09/2025
"Need to replaced control. Order control unit is getting off balance really bad. Possibly the control isnt sensing the close properly ; (created new UIS, deleted prior attachment to UisID 234817), ordrng 1 W11680389 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28277
Clinton
Job Details:
01/09/2025
Unit has bad suspension needs suspension ordered. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54ECOHS04
Near Charlotte, NC 28227
Clinton
Job Details:
01/09/2025
Appliance mangler microwave needed I repl the harnesses burnt wiring but the unit at the time still wont start ordered control unit will not count down time or cook ; ordrng 1 W11325603 (Control)
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Fort Mill, SC 29715
Brandon
Job Details:
01/09/2025
Customer already has ticket with authorization through extended warranty. Somehow got closed out. Last time I was here I ordered a belt for the dryer because I tried to use my truck stock and it didnt work. Customer is calling back in to get authorization for repair. Please order belt.; ordrng 1 W11162091 (Belt)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Fort Mill, SC 29708
Brandon
Job Details:
01/09/2025
Wrong control because model number wasnt correct on ticket. Serial number was correct but model was not. Verified correct model number. Please order correct control. Let customer know when we can reschedule. Customer will have to call back into whirlpool for new ticket due to info not being correct.; ordrng 1 W11607637 (Control)
We serviced a
LG DRYER
Model DLE3400W
Near Spencer, MA 01562
Glenn
Job Details:
01/09/2025
Installed parts & the new part failed while testing the dryer inner temp was 223 when this happened. Randy and I trouble shot the dryer and believe its likely the board as everything Else tested ok and the dryer venting is clear both in the dryer and to the outside. Order parts ; rqstng P&A on 1 EBR31002623 (Main pcb) and 2 6931el3002m (Blower thermostat)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Paxton, MA 01612
Glenn
Job Details:
01/09/2025
Ice maker not advancing and gasket fell off chute opening. Reinstalled chute gasket and replaced ice maker tested ice maker filled all tested ok ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Charlotte, NC 28215
Johnny
Job Details:
01/09/2025
"F9e1 drain error. Broken wire to drain pump. Needs new wire harness, ; ordrng 1 W11409746 (Harness)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Kannapolis, NC 28083
Johnny
Job Details:
01/09/2025
"Unit will not power on, checked power source L1 to L2 was getting 240 L1 to neutral was 144 and L2 to neutral was less than 120. disassembled unit. Checked thermal fuse, it was disconnected. Cx will need an electrician to correct voltage issue"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28208
Clinton
Job Details:
01/09/2025
No errors no issues found others customer possibly has smaller loads not hitting sensor customer trying time dryer
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25UEXHW01
Near Charlotte, NC 28278
Caleb
Job Details:
01/09/2025
Older fridge. Thermostat defective. I can get the compressor to cut on and run. Will shut back off after a while. Unit needs new thermostat.; ordrng 1 WP2198202 (Thermostat.)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Fort Mill, SC 29707
Caleb
Job Details:
01/09/2025
"Customer states that unit seem to not finish a cycle. The blanket she was trying to wash was still wet, noticed that blanket is a fleece blanket and it was pushed to one side of the tub causing unit to go out of balance and causing unit to shut down. Advised customer of proper use and care. After showing her proper loading we were able to get the product to to run a drain and spin cycle with no issues."
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Indian Land, SC 29707
Caleb
Job Details:
01/09/2025
"Unit needs new control. Broil and bake check fine, unit receives proper voltage, control sending only 8 volts to bake element.; ordrng 1 W11594188 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Matthews, NC 28104
Caleb
Job Details:
01/09/2025
SR#7740704518. Contacted Techline to document everything replaced on the product from previous ticket history. Customer states that the items in the freezer seem to be getting warm and Melting. Ice cream getting soft etc. freezer was in defrost at the time of getting temps but ice was still frozen. Unit checks fine at this time but provided sr to customer.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Matthews, NC 28104
Caleb
Job Details:
01/09/2025
Clip for element broken. Unit needs new support clip; ordrng 1 W11724411 (Clip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pineville, NC 28134
Caleb
Job Details:
01/09/2025
"Error for sump motor failure. Replaced motor, unit tests fine. ; used 1 W11665769 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Millbury, MA 01527
Aimee Z.
Job Details:
01/09/2025
Drained washer and replaced the pump advised to do some cleaning on Filled and drain 2 times and secondarie pump spraying
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US03
Near Enfield, CT 06082
Gary V.
Job Details:
01/09/2025
"Concern not spinning out. Inspected and found no faults or problems, unit is located at a place where multiple people are using unit and may not be loading unit properly and informed customer about proper loading procedures. All functions test fine at this time. Trip fee prepaid."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Enfield, CT 06082
Gary V.
Job Details:
01/09/2025
"Installed new module and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Leicester, MA 01524
Aimee Z.
Job Details:
01/09/2025
Installed cold valve found made same noise The noise is the valve shutting and the copper pipe making the noisesAdvised Cust to install hammer arrestors to hot and cold Complete
We serviced a
WHIRLPOOL RANGE
Model WFES3030RW0
Near Shrewsbury, MA 01545
Aimee Z.
Job Details:
01/09/2025
Arrived at house Cust was using the oven to hot to handle Called office rescheduled advised Cust not to use one before service .Order new receivers also looks like right one is damaged Sending in case need; ordrng 2 W10647259 (Receiver)s
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
01/09/2025
"Ran microwave and found when exhaust fan is running it would make a ticking noise like something was hitting, removed cover for fan and found a piece of the packing that raps the unit when new had gotten into blower and stuck to fins making a noise when on. Removed paper from fan blades and unit is now operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Monroe, NC 28112
Jonathan J.
Job Details:
01/09/2025
Replaced filter tube tested operations no leakage occurring no additional issues found everything is working properly as of right now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/09/2025
Complete icemaker in the freezer leaking cannot get it to stop no matter what no lights in the top of the refrigerator section When doors opened and closed makes a horrible noise middle drawer just falls out when open have to constantly put back on track. I found all complaints too true I found both stops are broken. I found real on the right side is broken. I found icemaker funnel is broken causing water to leak and I found LED lights. Multiple have failed. Ordering all applicable parts For repair.; ordrng 1 W10886939 (Ice maker) and 1 WPW10485096 (Stop) and 1 WPW10485089 (Stop) and 1 W11668671 (Rail) and 1 W11683243 (Led kit 9+3 wht bzl)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Worcester, MA 01609
Glenn
Job Details:
01/09/2025
Installed. 3rd level spray arm all tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Millbury, MA 01527
Glenn
Job Details:
01/09/2025
SR 7740701013 called tech support regarding rust inside dishwasher and on the outer door see pictures. Per each line this is not covered and is likely caused by the water?? He did mention that the outer door should not be rusting. Customer to call customer service regarding the outer door. Customer should clean the inside of dishwasher with dishwasher magic
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Concord, NC 28025
Johnny
Job Details:
01/09/2025
"Unit not powering on, investigated issue, confirmed complaint. Discovered wire came loose and touch casing of dryer causing unit to trip breaker. Replaced terminal block. Tested unit. Working as designed.; used 1 279320 (TERMINAL BLOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS3
Near Prospect, CT 06712
Jimmy R.
Job Details:
01/09/2025
"Tested unit and found unit would error out and drain never washing, checked errors and found 8-4 over fill switch open 9-2 drain motor issue, removed drain pan and empty water ran a test cycle checking for leaking and found water dripping from water line connection tightened up line and stopped the drip. Ran a diagnostics cycle clearing errors and checking unit advised water was dripping from water line I had tightened it up but it should be replaced warranty does not cover water lines. Unit is operating normally and now connections are dry"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Waterbury, CT 06706
Jimmy R.
Job Details:
01/09/2025
"Tested unit and found front right burner would come on when on high then cycle off quickly when putting it on a medium heat it would send 240v for a second then shut off never heating up correctly. Tested infinite switch and replaced retested and burner is now staying on during a high heat but medium and low it wont stay on long enough, unit will need new front right element also left front, parts tentative p/a ; ordrng 1 W11047722 (Surface element) and 1 W11517959 (Left front), used 1 WP3149404 (INFINITE SWITCH) from stock, states that autho needed"
We serviced a
MAYTAG RANGE
Model MER4600LS3
Near Watertown, CT 06779
Jimmy R.
Job Details:
01/09/2025
"Tested unit and found customer having issues with steam clean not working and unit squeaking wile running A bake cycle, advised customer on how steam clean works and the best way to use it also the noise is coming from the bake element when it heats up it will expand and move making noise when is cools it does same thing advised customer to use a baking safe mat under element to stop noise and it will keep oven clean. All operations are working to specs"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Southampton, MA 01073
Jorden
Job Details:
01/09/2025
"Arrived and just before I got to work I rediagnosed, found no error codes and unit spinning as expected despite slight wobble mentioned on prior visit. Found drain line is very high exceeding 6ft, contacted tech support and they confirmed through photo visual that drain line is to high. This can cause to much water to siphon back into the tub which can re-wet the clothes and/or cause the tub to go off balance effectively causing the clothes to not spin out. Advised customer to have a plumber investigate the drain to see if anything can be done to lower the stand pipe, also provided customer with SR # listed below to contact customer service for any further guidance. SR #7740701087"
We serviced a
LG REFRIGERATOR
Model LFC20770ST
Near Enfield, CT 06082
Gary V.
Job Details:
01/09/2025
"Inspected and found ice maker over spilling when harvesting causing block of ice in the ice bin, quoted for replacement and he will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Bristol, CT 06010
Ruben C.
Job Details:
01/08/2025
Checked unit found water valve letting drip thru even when unit is off ordering water valve assy; ordrng 1 W11513255 (Water vave)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB
Near Charlotte, NC 28216
Clinton
Job Details:
01/08/2025
Replaced heater shorted out heater. From truck stock previously a company was out and abuse the u it to leak bad water damage took photos ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS3
Near Enfield, CT 06082
Gary V.
Job Details:
01/08/2025
"Inspected and found broken wash pump, quoted and they will call."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/08/2025
Customer complaint dishwasher leaking. Ran full diagnostics and found drain pump is not pumping all the water out causing overfilling issue and leak leaking. Gave estimate for drain pump replacement and customer agreed will order drain pump.; ordrng 1 W10531320 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Enfield, CT 06082
Gary V.
Job Details:
01/08/2025
"Inspected and found unit faulting on pressure system, checked air hose and dome and tested fine, unit needs main acu replaced, will submit estimate and call for return date.; rqstng P&A on 1 W11608056 (Main acu)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near South Windsor, CT 06074
Gary V.
Job Details:
01/08/2025
"Inspected and found drain pump relay on control stuck closed and not shutting drain pump off, pressure system fault also, unit needs main acu, will order and return.; ordrng 1 W11626074 (Main acu)"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Waterbury, CT 06708
Jimmy R.
Job Details:
01/08/2025
"Ran unit and unit when cold and when trying to start it would click 4 times release it gas and start to smell the light on 4 try, ignitor is sparking but seems to not be lighting first or second try, checked stove top and when on a high burn it seems like the flam is roaring and being blown at like its windy could not find any draft, was advised to order new gas valve,spark module and will order burner to be safe advised we would call when in for return visit also extra time unit is in a very tight sport ; ordrng 1 W10920631 (Spark module) and 1 W10720102 (Gas valve) and 1 W10680035 (Bake burner)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
01/08/2025
"Checked over machine and found customer having issues with starting unit, ran diagnostics and found no errors checked control buttons and found control start button pushing in to far not starting or pressing on control, removed console and tightened up control reran a cycle and unit is now starting and working to specs"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Granby, CT 06035
Mike K.
Job Details:
01/08/2025
"Replaced control and u/I, ran diagnostic cycle successfully."
We serviced a
WHIIRLPOOL WASHER
Model WTW70HEW0
Near Southwick, MA 01077
Mike K.
Job Details:
01/08/2025
"Complaint of noise while running. Can hear a rattle while spinning basket, so either object in ballast or tub, unable to inspect without replacing tub. Ran unit and everything is functioning properly. Does not affect operation."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Wilbraham, MA 01095
Jorden
Job Details:
01/08/2025
"Arrived and found no error codes in the unit and auto test mode verified unit operating normally. As for the white residue, customer showed me some clothes where the residue is. Confirmed with tech assist (SR # listed below) that the machine has nothing that can make these marks and that the residue is left over detergent created from to much detergent being used. Customer education on how to properly, utilize detergent & cycles to avoid these issues. Unit tests fine. SR #7740697809"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Palmer, MA 01069
Jorden
Job Details:
01/08/2025
"Arrived and spoke with customer, they found error code F050 (oven relay board not sending status of door plunger) occurs in the display at strange times often late at night. Used tech sheet and confirmed door switch working fine, unit just needs new relay board. Ordering relay board and UI control. ; rqstng P&A on 1 5304523298 (PCB) and 1 5304516862 (Relay board), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Chicopee, MA 01013
Jorden
Job Details:
01/08/2025
"Arrived and installed gearcase, belt and agitator, tested fine. ; dspstn on spec-tagged invntry: 1 W11239857 BELT"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, CT 06010
Ruben C.
Job Details:
01/08/2025
Reached main control ran diagnostics normal washing drawing normally spinning normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
01/08/2025
"Installed all new parts and filled ice make with water checking levels and found filling normally, ran dispenser and unit is dispensing water normally ice cubes are now coming out and flap is sealing. Advised to give unit 24hrs for ice to be made all operations now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Middletown, CT 06457
Andre
Job Details:
01/08/2025
Ck unit upon arrival and ran unit. Remove panels and found vent gasket not sitting properly allowing water to drip from vent correct vent gasket issue and ran unit and found no more leaks
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Prospect, CT 06712
Jimmy R.
Job Details:
01/08/2025
"Arrived at unit and found temps in Fridge 31 freezer 30 removed evap cover and checked for frost pattern found a full frost tested pressures and found 80 on high side - 10 on low witch low side is off should read between 2 and -6 unit has a floating restriction. Pumped unit down into a vacuum holding 500 microns to try and remove restriction, refilled unit with r600 and advised customer to monitor fridge if any issue with cooling again the unit will still have a floating restriction and manufacture will take over from there on what to do next Sr# 7740697025"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Foxborough, MA 02035
Aimee Z.
Job Details:
01/08/2025
Call was set up for wrong town and zip code. Sent me to Medway call was in Foxboro Had to call customer and office . Wrong zip was select was originally forxboroWasher had tear in bellows replaced bellows and tested complete
We serviced a
BOSCH DISHWASHER
Model She68t55uc/07
Near Walpole, MA 02081
Aimee Z.
Job Details:
01/08/2025
Cust said drain last time tried to start error E23 Tried to cancel error codes E23 drain pump Go to start power to drain pump but wont wont start E23. Doesnt fill or drain Trap is cleaned There is voltage there.Needs drain pump. ; ordrng 1 00631200 (Drain pump)
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF263BEAESR/AA
Near Wrentham, MA 02093
Aimee Z.
Job Details:
01/08/2025
Found needs twin cooling tower and ther protector frost build up.Sent Cust estimate Thinking buying new 8 years old Said had one week with estimate
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Southbridge, MA 01550
Chris B.
Job Details:
01/08/2025
Complaint that the dryer would not finish drying any cycle and customer has to run it for a second time. Ran diagnostic cycle and unit sensor strips are working normal. Found vent not closing properly and cold air rushing into the dryer. Adjusted the vent hose that found it was crushed a bit. Good air flow at the vent and not overly heating up now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Middletown, CT 06457
Andre
Job Details:
01/08/2025
"Class unit upon arrival and install motor Sump, manifold and adjuster order by previous technicians ran unit and check for leaks and unit is operating to manufacturers specs with no leaks"
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Southbridge, MA 01550
Chris B.
Job Details:
01/08/2025
Complaint that the oven is not reaching proper temperature. Did adjust the temperature +20 and customer is ok with the adjustment. Second complaint was the scratches on the oven handle. Customer will have to have RAC call for ticket for this issue. Oven working properly.; ordrng 1 WPW10323589 (Door Handle)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HC1
Near Dudley, MA 01571
Chris B.
Job Details:
01/08/2025
Complaint that the washer is making a loud noise while spinning. Found rotor loose on the screw. Tighten the part and ran three diagnostic cycles and a drain and spin cycle. Unit working normal.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Bristol, CT 06010
Ruben C.
Job Details:
01/08/2025
Checked unit found water valve letting drip thru even when unit is off ordering water valve assy; ordrng 1 W11513255 (Water vave)
We serviced a
WHIIRLPOOL WALL OVEN
Model RBD305PDB12
Near Shrewsbury, MA 01545
Glenn
Job Details:
01/08/2025
Definitely a shorted touch panel which is discontinued F2E1 error even though the key tail ribbon is fully connected.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Prospect, CT 06712
Jimmy R.
Job Details:
01/08/2025
"Tested unit due to machine leaking water from under unit and found no water wile running, checked over all connections and noticed some stains of water on back of unit under hot water connection. Customer advised me when his pressure in house builds is when it would leak under unit, let house pressure build and found water leaking from hot connections stainless hoses need to be replaced. Replaced hoses and unit is now dry and operating to specs ; used 1 8212487RP (HOSE KIT 5' BRAIDED) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Chicopee, MA 01013
Jorden
Job Details:
01/08/2025
Arrived and found the bottom insides of the right hand door have fallen out and now the door sits on hinge wrong. Unit needs new R hand door & badge. Informed customer part will take 10-14 weeks to arrive and to open box and check door for damages before calling us out to repair. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10393264 (nameplate)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4124HW0
Near East Longmeadow, MA 01028
Jorden
Job Details:
01/08/2025
"Arrived and found no evidence of burning or melting and unit operating as normal. Likely an off balanced load, customer said once it stopped they didnt try it again, advised customer how to load unit and utilize cycles. Removed coins from under agitator and emptied tub filter (took photo of findings). Unit tests fine."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HB01
Near Torrington, CT 06790
Ruben C.
Job Details:
01/08/2025
7740697812 replaced controls and console and therm tested operation normal getting heat from oven no ore error code f9e0 tes normal touchpad; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near New Hartford, CT 06057
Ruben C.
Job Details:
01/08/2025
Replaced drain pump tested operation normal ran diagnostics normal ran quick cycle normal drain and washing normal
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Prospect, CT 06712
Jimmy R.
Job Details:
01/08/2025
Checked over unit and found fridge making noise wile it would cool then stop when opening freezer door. Checked for noise and found coming from freezer fan motor found ice behind fan causing blade to hit and make noise. Melted ice and secured and sealed foam around fan checked for air getting into freezer and unit is sealing good. Tested temps and checked fan in fridge advised customer they is some ice building but parts are no longer available if any issue with water in fridge or noise advised they can unplug unit and let is defrost this will stop leaking and noises. As of now unit is running and cooling to specs ; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Sutton, MA 01590
Aimee Z.
Job Details:
01/08/2025
"Fridge and freezer not cooling can hear the fan running Found an Error code f4e1. For the Heater Took panel off evap block of ice , steamed out needs heater and control. And fan . The air flow to fridge very low Left 0 and 38.Will need to re steam needs 2 slots; ordrng 1 W11626107 (Heater), rqstng P&A on 1 W11626109 (Control), ordrng 1 W11631626 (Fan complete)"
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near Shrewsbury, MA 01545
Glenn
Job Details:
01/08/2025
Installed cooktop tested all ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Worcester, MA 01609
Glenn
Job Details:
01/08/2025
Installed part control ran cycle diagnostics and calibration tested all ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Worcester, MA 01609
Glenn
Job Details:
01/08/2025
35 lbs pressure Soap and water left in dispenser. Call tech line. SR 7740696212 dispenser assembly is restricting water flow into the dispenser drawer preventing soap dispensing leaving behind water due to no siphon action . Order dispenser assembly ; ordrng 1 W11400157 (V)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Charlotte, NC 28277
Caleb
Job Details:
01/08/2025
"Replaced icemaker. Advised customer to wait 24-48 hrs for ice production. U it checks fine,; used 1 W10873791 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model LA5558XSN0
Near Rock Hill, SC 29730
Brandon
Job Details:
01/08/2025
Complaint water is not coming in as is supposed to. Found on arrival that water valve is clogged and not letting water in properly. Ordering valve for repair. Please let customer know when we can return.; ordrng 1 285805 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Fort Mill, SC 29715
Brandon
Job Details:
01/08/2025
Complaint ice maker keeps getting hung up and is not able to make ice. Installed ice maker that was sent with me and it did not test ok. Ordering another ice maker for repair. Please let customer know when we can return.; ordrng 1 W11548540 (Ice maker)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Brandon
Job Details:
01/08/2025
On arrival I replaced ui and tested unit. All components tested properly. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Fort Mill, SC 29715
Brandon
Job Details:
01/08/2025
"Complaint unit is turning off intermittently. Found on arrival that frost is building up on back wall as well. It seems that inverter board is not turning compressor on and off when it supposed to. Ordering inverter and evap fan harness for repair. Please let customer know when we can return.; ordrng 1 W11087200 (Inverter), dspstn on spec-tagged invntry: 1 WPW10769076 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Fort Mill, SC 29715
Brandon
Job Details:
01/08/2025
Complaint unit is making noise while spinning. On arrival I found that washer is not engaging in gear properly. Tested unit 3 times in spin and it did not engage 1 of 3 times. Agitator spun by itself. Took slider off to see if it was broken and it was not. Ordering clutch and slider for repair. Please let customer know when we can return.; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, SC 29732
Brandon
Job Details:
01/08/2025
Complaint unit is not coming on. Found on arrival that unit is not receiving power. Bolt meter read 0 volts coming in.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Belmont, NC 28012
Clinton
Job Details:
01/08/2025
Tested Icemaker unit had ice at time of service. Unit working dropped temps unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28208
Clinton
Job Details:
01/08/2025
Unit has failed control. W11607637 ordered control; ordrng 1 W11607637 (Control)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/08/2025
Customer complaint of not heating up properly. Ran diagnostics and found element is broken. Replaced bake element from stock and ran diagnostics verifying all proper operations. Put on bake and element turns red.; used 1 W10779716 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
01/08/2025
Customer complaint is washer not starting. Ran full diagnostics and all components ran fine . No errors found. Showed customer how to start . Customer put some clothes and and started a quick wash with no issues. Verified all proper operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ05
Near Monroe, NC 28110
Jonathan J.
Job Details:
01/08/2025
"Customer complaint door not ceiling. Customer was concerned about right door not closing properly, but it is. I tested all around gasket with no issues the left side door as well as closing properly. Customer was also worried about compressor running all the time, but the compressor runs normal on this model. Verified all proper operations."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Monroe, NC 28110
Jonathan J.
Job Details:
01/08/2025
Customer complaint dryer not drying clothes. Ran tried to run diagnostics and controls not responding well. When I finally did get in to diagnostic I found no errors. I found the control not communicating with condensate pump very well will need to order ui and control. When pump does come on is sounds really loud and horrible. Need to order as well. Unit is heating as of right now though.; ordrng 1 W11565029 (Control unit) and 1 W11347420 (Ui chrome shadow)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5057LW0
Near Concord, NC 28025
Johnny
Job Details:
01/08/2025
Leaking gear case. Needs new gearcase and accompanying parts. ; ordrng 1 W11449840 (Gearcase) and 1 W11513243 (Spin basket) and 1 W11551646 (Spanned nut) and 1 W11510461 (Washplate)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB
Near Charlotte, NC 28216
Clinton
Job Details:
01/08/2025
Replaced heater shorted out heater. From truck stock previously a company was out and abuse the u it to leak bad water damage took photos ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Charlotte, NC 28269
Clinton
Job Details:
01/08/2025
Replaced interlock and fuses unit working and heating properly