We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC536RPS00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/08/2026
Checked and found noise coming from evaporator fan. Also customer showed me that top crisper drawer was broken. Unit is still in first 30 days so drawer should be covered. Ordering fan motor and drawer. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11396715 (Evaporator fan motor) and 1 W11759406 (Drawer)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
01/08/2026
Checked and found refrigerator operating properly at time of visit. Customer says that refrigerator will go completely out and he has to cycle power to it and it will start working again. Says this has happened 3 times. Ordering power supply board and main control. Checked part availability and scheduled return for 1/14 AM ; ordrng 1 WPW10624574 (Power board) and 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
01/08/2026
Checked and tested. Found user interface display only partially lit and evaporator fan not working. Ordering fan and User Interface. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W10849460 (User interface) and 1 W11452196 (Evaporator fan)
We serviced a
GE DRYER
Model GTD65EBPL1DG
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/08/2026
"Inspected and found 120v at power supply outlet and power cord terminals melted, unit needs 240v, has power supply problems and informed customer. 30 days on trip fee if any problems with dryer after electricity is restored."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/08/2026
"Inspected and found motor rpm fault, replaced actuator and no different, now acu is no longer responding, will order parts and return.; ordrng 1 W11608056 (Main acu) and 1 W11686050 (Motor), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/08/2026
"Replaced dryer support rollers, idle pulley, and belt one of the rollers was worn out, causing the noise tested all OK; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
JENNAIR RANGE
Model JGRP430WP01
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
01/08/2026
"Ran oven and found unit making a loud grinding noise when heating, ran diagnostics to check fan and found fan making the grinding fan motor bad. Replaced fan and unit is now operating to manufacture specs"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
01/08/2026
"Tested unit and found dryer would tumble but never heat up, tested voltage to unit and 240v present 120v on each leg. Removed rear cover to check thermal fuses and found heater and lower fuse ohming good top cutoff faulty, replaced thermal fuses with kit and unit is now heating and working to specs ; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
01/08/2026
"Installed new lid and bearings ran a calibration cycle and checked all operations, found unit now closing and washing to manufacture specs"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
"Complaints washing machine will not turn on will not start a cycle. I found little latch had failed causing issue to occur. After replacing lid latch found console had electrical damage on pads preventing proper voltages from going through circuit board. Found after replacing parts gear case bearing has dropped out unit sounds like driving on a gravel road when spinning ordering gear case and associated parts.; ordrng 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10909670 (Spanner nut) and 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 6 W11027980 (Screw)s and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL M/W OTR
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
"Complaint have to hold door closed for microwave to operate. Otherwise unit will not work discovered when customers are closing a door doors bouncing back but door does have a giant gob of silicone at the bottom that could be causing predominantly most of their issue, ordering door and lever. ; ordrng 1 WPW10128850 (Lever) and 1 W11684570 (Door)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
Complaint washer leaking I found your case is leak water all over customers floor has caused damage to flooring. Ordering gear case and all associated parts for repair. Also found suspension is extremely springy. Will need new suspension rods to boot. No additional issues found with washing machine at this time.; ordrng 1 W11481722 (Actuator) and 1 W11239857 (BELT) and 1 W10721967 (CAM KIT) and 1 W11449840 (GEARCASE) and 1 W11396716 (Suspension) and 1 W11551646 (Nut) and 1 W11550891 (Agitator) and 1 W10752187 (Screw)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
01/08/2026
Tested unit and found washer would come on and continuously run the drain pump until you unplug unit. Found unit erroring out f3e1 pressure system fault main control bad. Replaced control under special project parts and labor ran a calibration and unit is now working to manufacture specs
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Brookfield, Massachusetts 01506
Glenn
Job Details:
01/08/2026
Washer will not agitate or spin it just hums unless I spin the pulley by hand. Defective Capacitor. Order part ; ordrng 1 W11614512 (Capacitor)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
01/08/2026
Installed new control board and ran diagnostics test and tested fine now.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
KITCHENAID RANGE
Model KSEG950ESS6
Near East Granby, Connecticut 06026
Gary V.
Job Details:
01/08/2026
"Arrived and attempted to replace glass on door but part was defective again, customer didnt want part replaced and didnt want part ordered again. Call completed."
We serviced a
MAYTAG DRYER
Model MDE6657BYW
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/08/2026
"Tested dryer and found unit would come on but not tumble found when starting unit it would buzz then stop. Checked drum and found when rotating it is super hard to turn checked motor and found super stiff when rotating motor is locking up and needs to be replaced, checked over rest of unit and found baffle inside missing due to screws had fallen out found rollers have flat spots in them and need replacement belt had cuts in it and rubber tumblers are worn. Will order parts needed and will return when in, parts tentative p/a ; ordrng 1 WP33002795 (Motor) and 1 WP6-3700340 (Idler) and 1 WP33002797 (Blower wheel) and 2 12001541 (Roller)s and 1 WP33002535 (Belt) and 1 WP33001755 (Baffle) and 2 306508 (Tumbler kitb)s and 4 3400080 (Screw)s and 1 WP33002032 (Baffle long)"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/08/2026
"Tested unit and found oven coming on but only heating to 200 degrees and stopping, checked lower bake element and found cracked causing poor heating. Replaced bake element and heated oven to 350 degrees unit is now getting to temp and operating to specs ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/08/2026
Installed new control and recalibrated unit ran a wash cycle then a spin and unit is now working to manufacture specs
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRSC5536RZ00
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
01/08/2026
"Checked over fridge and found unit dented in the middle of the freezer door also found stainless had waves in it like it was never foamed correctly. Unit will need new freezer door will order, advised customer door will take some time once sent to customer Advised them to plz open the door and make sure its ok and not dented.; ordrng 1 W11737057 (Door freezer)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Southbridge, Massachusetts 01550
Glenn
Job Details:
01/08/2026
"Found open thermal fuse, and lint buildup in the dryer remove lint replaced thermal fuse and temperatures were still in consistent. Replaced thermostat fix tested all OK if this reoccurs it is quite possible the vent is blocked on the outside of the house as they only replaced the venting on the inside."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2026
"Inspected and found door latch broken, replaced with new latch and tested fine.; used 1 279570 (CATCH KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2026
"Inspected and found unit no longer defrosting, open heater and bimetal and inconsistent voltage from control for proper defrost, will order parts and call for return date. Customer going to thaw unit for return visit.; ordrng 1 W11567493 (Heater) and 1 W11566892 (Evap harness) and 1 W11595219 (Main acu)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF23BB89008MAA03
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
01/08/2026
Replaced part and unit working properly. Great water pressure and no leaks detected. Mentioned to the customer to clean out the lines and new filter by running and discharging 7 glasses of water. 1yr warranty on parts and labor.
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
01/08/2026
Complaint that the washer would not cycle properly. Found failed gear case and motor clutch. Found heavy oil leak from the gear case. Customer will not fix unit due to expense. Collected trip fee on second appliance.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/08/2026
"Complaint that the washer would no stop running. Found failed pressure switch on control. Pressure hose is clear. Found error code F1E2, F9E1, F0E9 tried running diagnostics but drain pump would stop running and not completing the test cycle. Will order control board for a return visit.; ordrng 1 W11789821 (Control Board)"
We serviced a
GE WASHER
Model gud24essm1ww
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
01/08/2026
"Complaint that the washer would shut down at any moment. Found error codes 3 locked rotor, 22 balance overload, 26 balance OOB, 31 balance finale, 19 UI. Found multiple issues. Quoted for parts and labor. Customer will review and call office if decided to repair."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Somers, Connecticut 06071
Gary V.
Job Details:
01/08/2026
"Installed motor control capacitor washplate hub, cycled thru diagnostics test and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
01/08/2026
Complaint that the washer would not stop running. Customer didnt realize she was late and had to leave the home. Customer mentioned that Whirlpool would cover parts and labor but said nothing of a trip fee. Customer will have to contact Whirlpool to reschedule and the office for more details. **Please call customer to reschedule and explain about the trip charge.** No trip fee was collected at the moment.; saved tckt
We serviced a
WHIRLPOOL WASHER TL
Model ntw4519jw2
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
01/08/2026
Complaint that the washer is leaking water from the bottom. Found failed drain hose. Will order part for a return visit. Customer asked for Chris to return as unit is a tight fit and he can get to the back of the washer. Leave call for Chris Please.; ordrng 1 W11244231 (Drain Hose)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
01/08/2026
Complaint that the refrigerator has a small square cutout in the bottom corner on the right side. Customer will call Lowes and Whirlpool to see if that corner is a manufacturer defect or if it is part of the design. Part of the refrigerator is not a part that would affect the performance of the unit.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details:
01/08/2026
"Confirmed issue of drain pump constantly running. Ran diagnostics, found F3E1 pressure system error. Unplugged, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/08/2026
"Customer said washer was leaking from left front corner. Checked and found sock caught in fabric softener dispenser of tub ring causing it to overflow. Removed sock, washer operating properly. Collected for service call on ck#1842"
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
01/08/2026
"Confirmed issue, drain pump constantly running. Ran diagnostics, found F3E1 pressure system error. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model GB2FHDXWQ02
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
01/08/2026
Defrosted evaporator core replaced previously ordered parts no additional issues found at this time. Evaporator producing a full frost pattern upon departure cooling fine.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF536RPS01
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
01/08/2026
"Disassembled, removed and replaced reservoir and valve. Reassembled, tested water dispenser, operating properly. Entered diagnostics. Ran test 56, no ice maker error codes. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled ice maker properly. All tested good and operating normally."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
01/08/2026
"Disassembled, removed and replaced damper. Reassembled, checked, operating properly. All fans test good and operating properly."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC536RPS00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/08/2026
Checked and found noise coming from evaporator fan. Also customer showed me that top crisper drawer was broken. Unit is still in first 30 days so drawer should be covered. Ordering fan motor and drawer. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11396715 (Evaporator fan motor) and 1 W11759406 (Drawer)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
01/08/2026
Checked and found refrigerator operating properly at time of visit. Customer says that refrigerator will go completely out and he has to cycle power to it and it will start working again. Says this has happened 3 times. Ordering power supply board and main control. Checked part availability and scheduled return for 1/14 AM ; ordrng 1 WPW10624574 (Power board) and 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
01/08/2026
Checked and tested. Found user interface display only partially lit and evaporator fan not working. Ordering fan and User Interface. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W10849460 (User interface) and 1 W11452196 (Evaporator fan)
We serviced a
GE DRYER
Model GTD65EBPL1DG
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/08/2026
"Inspected and found 120v at power supply outlet and power cord terminals melted, unit needs 240v, has power supply problems and informed customer. 30 days on trip fee if any problems with dryer after electricity is restored."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/08/2026
"Inspected and found motor rpm fault, replaced actuator and no different, now acu is no longer responding, will order parts and return.; ordrng 1 W11608056 (Main acu) and 1 W11686050 (Motor), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/08/2026
"Replaced dryer support rollers, idle pulley, and belt one of the rollers was worn out, causing the noise tested all OK; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
JENNAIR RANGE
Model JGRP430WP01
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
01/08/2026
"Ran oven and found unit making a loud grinding noise when heating, ran diagnostics to check fan and found fan making the grinding fan motor bad. Replaced fan and unit is now operating to manufacture specs"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
01/08/2026
"Tested unit and found dryer would tumble but never heat up, tested voltage to unit and 240v present 120v on each leg. Removed rear cover to check thermal fuses and found heater and lower fuse ohming good top cutoff faulty, replaced thermal fuses with kit and unit is now heating and working to specs ; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
01/08/2026
"Installed new lid and bearings ran a calibration cycle and checked all operations, found unit now closing and washing to manufacture specs"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
"Complaints washing machine will not turn on will not start a cycle. I found little latch had failed causing issue to occur. After replacing lid latch found console had electrical damage on pads preventing proper voltages from going through circuit board. Found after replacing parts gear case bearing has dropped out unit sounds like driving on a gravel road when spinning ordering gear case and associated parts.; ordrng 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10909670 (Spanner nut) and 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 6 W11027980 (Screw)s and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL M/W OTR
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
"Complaint have to hold door closed for microwave to operate. Otherwise unit will not work discovered when customers are closing a door doors bouncing back but door does have a giant gob of silicone at the bottom that could be causing predominantly most of their issue, ordering door and lever. ; ordrng 1 WPW10128850 (Lever) and 1 W11684570 (Door)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/08/2026
Complaint washer leaking I found your case is leak water all over customers floor has caused damage to flooring. Ordering gear case and all associated parts for repair. Also found suspension is extremely springy. Will need new suspension rods to boot. No additional issues found with washing machine at this time.; ordrng 1 W11481722 (Actuator) and 1 W11239857 (BELT) and 1 W10721967 (CAM KIT) and 1 W11449840 (GEARCASE) and 1 W11396716 (Suspension) and 1 W11551646 (Nut) and 1 W11550891 (Agitator) and 1 W10752187 (Screw)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
01/08/2026
Tested unit and found washer would come on and continuously run the drain pump until you unplug unit. Found unit erroring out f3e1 pressure system fault main control bad. Replaced control under special project parts and labor ran a calibration and unit is now working to manufacture specs
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Brookfield, Massachusetts 01506
Glenn
Job Details:
01/08/2026
Washer will not agitate or spin it just hums unless I spin the pulley by hand. Defective Capacitor. Order part ; ordrng 1 W11614512 (Capacitor)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
01/08/2026
Installed new control board and ran diagnostics test and tested fine now.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
KITCHENAID RANGE
Model KSEG950ESS6
Near East Granby, Connecticut 06026
Gary V.
Job Details:
01/08/2026
"Arrived and attempted to replace glass on door but part was defective again, customer didnt want part replaced and didnt want part ordered again. Call completed."
We serviced a
MAYTAG DRYER
Model MDE6657BYW
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/08/2026
"Tested dryer and found unit would come on but not tumble found when starting unit it would buzz then stop. Checked drum and found when rotating it is super hard to turn checked motor and found super stiff when rotating motor is locking up and needs to be replaced, checked over rest of unit and found baffle inside missing due to screws had fallen out found rollers have flat spots in them and need replacement belt had cuts in it and rubber tumblers are worn. Will order parts needed and will return when in, parts tentative p/a ; ordrng 1 WP33002795 (Motor) and 1 WP6-3700340 (Idler) and 1 WP33002797 (Blower wheel) and 2 12001541 (Roller)s and 1 WP33002535 (Belt) and 1 WP33001755 (Baffle) and 2 306508 (Tumbler kitb)s and 4 3400080 (Screw)s and 1 WP33002032 (Baffle long)"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/08/2026
"Tested unit and found oven coming on but only heating to 200 degrees and stopping, checked lower bake element and found cracked causing poor heating. Replaced bake element and heated oven to 350 degrees unit is now getting to temp and operating to specs ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/08/2026
Installed new control and recalibrated unit ran a wash cycle then a spin and unit is now working to manufacture specs
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRSC5536RZ00
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
01/08/2026
"Checked over fridge and found unit dented in the middle of the freezer door also found stainless had waves in it like it was never foamed correctly. Unit will need new freezer door will order, advised customer door will take some time once sent to customer Advised them to plz open the door and make sure its ok and not dented.; ordrng 1 W11737057 (Door freezer)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Southbridge, Massachusetts 01550
Glenn
Job Details:
01/08/2026
"Found open thermal fuse, and lint buildup in the dryer remove lint replaced thermal fuse and temperatures were still in consistent. Replaced thermostat fix tested all OK if this reoccurs it is quite possible the vent is blocked on the outside of the house as they only replaced the venting on the inside."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2026
"Inspected and found door latch broken, replaced with new latch and tested fine.; used 1 279570 (CATCH KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2026
"Inspected and found unit no longer defrosting, open heater and bimetal and inconsistent voltage from control for proper defrost, will order parts and call for return date. Customer going to thaw unit for return visit.; ordrng 1 W11567493 (Heater) and 1 W11566892 (Evap harness) and 1 W11595219 (Main acu)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF23BB89008MAA03
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
01/08/2026
Replaced part and unit working properly. Great water pressure and no leaks detected. Mentioned to the customer to clean out the lines and new filter by running and discharging 7 glasses of water. 1yr warranty on parts and labor.
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
01/08/2026
Complaint that the washer would not cycle properly. Found failed gear case and motor clutch. Found heavy oil leak from the gear case. Customer will not fix unit due to expense. Collected trip fee on second appliance.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/08/2026
"Complaint that the washer would no stop running. Found failed pressure switch on control. Pressure hose is clear. Found error code F1E2, F9E1, F0E9 tried running diagnostics but drain pump would stop running and not completing the test cycle. Will order control board for a return visit.; ordrng 1 W11789821 (Control Board)"
We serviced a
GE WASHER
Model gud24essm1ww
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
01/08/2026
"Complaint that the washer would shut down at any moment. Found error codes 3 locked rotor, 22 balance overload, 26 balance OOB, 31 balance finale, 19 UI. Found multiple issues. Quoted for parts and labor. Customer will review and call office if decided to repair."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Somers, Connecticut 06071
Gary V.
Job Details:
01/08/2026
"Installed motor control capacitor washplate hub, cycled thru diagnostics test and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
01/08/2026
Complaint that the washer would not stop running. Customer didnt realize she was late and had to leave the home. Customer mentioned that Whirlpool would cover parts and labor but said nothing of a trip fee. Customer will have to contact Whirlpool to reschedule and the office for more details. **Please call customer to reschedule and explain about the trip charge.** No trip fee was collected at the moment.; saved tckt
We serviced a
WHIRLPOOL WASHER TL
Model ntw4519jw2
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
01/08/2026
Complaint that the washer is leaking water from the bottom. Found failed drain hose. Will order part for a return visit. Customer asked for Chris to return as unit is a tight fit and he can get to the back of the washer. Leave call for Chris Please.; ordrng 1 W11244231 (Drain Hose)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
01/08/2026
Complaint that the refrigerator has a small square cutout in the bottom corner on the right side. Customer will call Lowes and Whirlpool to see if that corner is a manufacturer defect or if it is part of the design. Part of the refrigerator is not a part that would affect the performance of the unit.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details:
01/08/2026
"Confirmed issue of drain pump constantly running. Ran diagnostics, found F3E1 pressure system error. Unplugged, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/08/2026
"Customer said washer was leaking from left front corner. Checked and found sock caught in fabric softener dispenser of tub ring causing it to overflow. Removed sock, washer operating properly. Collected for service call on ck#1842"
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
01/08/2026
"Confirmed issue, drain pump constantly running. Ran diagnostics, found F3E1 pressure system error. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model GB2FHDXWQ02
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
01/08/2026
Defrosted evaporator core replaced previously ordered parts no additional issues found at this time. Evaporator producing a full frost pattern upon departure cooling fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/06/2026
"Point dishwasher doesnt seem to be washing properly. I found F4E3,F5E1,F6e2,F7E1. cleared codes found motor has failed. Replaced motor tested operations. Everything working properly as of right now no leakage occurring during diagnostics cycle. Customer states unit is operating louder than what he remembers. This is normal. as the machine is actually circulating water properly around the tub.; used 1 W11665769 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/06/2026
"Called customer. Explained to her that washer can not generate lint on its on and that if no manufacturer defects were found she would be responsible for paying the service call. She refused and said she would not pay. Per Brian, canceling call. Did not go to house. Will need to be referred for a second opinion from another company."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near York, South Carolina 29745
Mitch H.
Job Details:
01/06/2026
"Checked and tested. Found drain pump constantly running as soon as washer is plugged in. Entered diagnostics , found F3E1 pressure system error. Checked serial number and found that washer falls in range covered by service pointer S153EB. Part not yet received. Scheduled return for 1/9 AM ; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/06/2026
"Tested and found that washer will not start any cycle. Entered diagnostics, found F1E1 control error and F9E1 drain error. Ordering control and drain pump. Checked part availability and scheduled return for 1/12 PM ; ordrng 1 W11513246 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near York, South Carolina 29745
Mitch H.
Job Details:
01/06/2026
"Checked and tested. Found drain pump constantly running as soon as washer is plugged in. Entered diagnostics , found F3E1 pressure system error. Checked serial number and found that washer falls in range covered by service pointer S153EB. Part not yet received. Scheduled return for 1/9 AM ; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/06/2026
"Installed new lid lock and acu, cycled and unit still faulting, inspected further and found power supply outlet with hot/neutral reversed, and informed customer of voltage problem.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
GE REFRIGERATOR FDB
Model GSH25JGCCWW
Near Granby, Connecticut 06035
Gary V.
Job Details:
01/06/2026
"Inspected and found water line thru freezer door frozen, will order dispenser heater and return.; ordrng 1 WR49X10173 (Dispenser heater)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
01/06/2026
"Inspected and found no voltage coming from main acu for defrost and open fan/bimetal circuit, quoted and they will call."
We serviced a
LG WASHER FL
Model WM3270CW
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
01/06/2026
"Inspected and found drain pump broken and Ui panel nor responding properly, quoted and they will call."
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2570FEZ00
Near East Granby, Connecticut 06026
Gary V.
Job Details:
01/06/2026
"Installed new control and fan, cycled back on, please allow 24-48 hours for temps to stabilize."
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
01/06/2026
"Inspected and found stabilizers loose causing vibration and shaking, adjusted levers and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ02
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/06/2026
"Inspected and found drain tube frozen over, cleared ice out and cycled tested fine."
We serviced a
WHIRLPOOL DRYER
Model WET4124HW0
Near Torrington, Connecticut 06790
Jimmy R.
Job Details:
01/06/2026
"Tested unit and found washer had not spun out clothes leaving them soaking wet causing dryer to dry twice as long. Ran a test and found unit ramping up and spinning advised customer on off balance loads causing unit to bang and never spin out. Recalibrated machine and spun out clothing, unit is now working to specs. Tested dryer and unit is heating normally"
We serviced a
MAYTAG DRYER
Model MED7205RF0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/06/2026
I replaced previously ordered parts tested operation operations no additional issues found
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC3
Near Ware, Massachusetts 01082
Glenn
Job Details:
01/06/2026
Tested washer found long drain error code but drain pump works perfectly. Ran diagnostics cycle tested ok. I suspect the control is malfunctioning or lower harness order parts ; ordrng 1 W11789510 (Lower harness) and 1 W11789524 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near West Brookfield, Massachusetts 01585
Glenn
Job Details:
01/06/2026
"Found control pressure switch failure replaced control,tested all ok F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 3/31/2026"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSC536RPS00
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
01/06/2026
Tech was assigned as a helper;
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Holden, Massachusetts 01520
Glenn
Job Details:
01/06/2026
Installed support roller shafts tested all OK at this time if this problem occurs the only thing left is the motor and the blower wheel. Bring them with if the customer calls back.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/06/2026
Center burner simmer not staying lite had to adjust the simmer tested all ok
We serviced a
MAYTAG DRYER
Model MED7205RF0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/06/2026
F6E1 error code loss of communication from control board check harness it tested ok order parts. Both are out of stock we will have to call customer when parts arrive ; ordrng 1 W11790401 (User interface) and 1 W11790277 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
01/06/2026
hrobin1950@gmail.com complaint that the dishwasher is leaking from the front. Found unit not leveled due to flooring. Customer will have someone to fix the issue. Adjusted as possible as could but will need to be installed correctly. Unit running normal.
We serviced a
MAYTAG WASHER FL
Model MHWC7500YW0
Near Worcester, Massachusetts 01608
Glenn
Job Details:
01/06/2026
Found CCU not responding to diagnostics washer not starting order CCU ; schdld next appmnt for 1/16 FRI PM
We serviced a
WHIRLPOOL DRYER
Model CEM2779JQ0
Near Worcester, Massachusetts 01610
Glenn
Job Details:
01/06/2026
Found the heater element was unplugged inside the dryer due to manufacturing plugged in the wire tested all OK
We serviced a
MAYTAG WASHER TL
Model MVW7230HC1
Near Torrington, Connecticut 06790
Jimmy R.
Job Details:
01/06/2026
"Tested washer and found customer having issues with unit washing and rinsing, checked for errors and found F0e3 off balance cycle, ran a calibration and found unit would get to the wash and just click spin and click checked slider and found bad. Replaced slider and clutch due to slider wore sideways into clutch, ran a wash and a spin finding unit now working to specs. Advised customer unit does not give a deep fill rinse option rinse will only fill to set point and sensor level this is normal operation.; used 1 W10754448 (CLUTCH), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHV04
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
01/06/2026
Installed all new controls and fan test unit and all operations are now working to factory specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details:
01/06/2026
Tested washer and found unit would come on and drain pump would just run continuously. Checked for errors and Found f3e1 pressure sensor fault control board fault. Replaced control under s code parts nd labor ran a calibration and unit is now working to specs

