We serviced a
GE MICROWAVE OVEN
Model JVM1340WW002
Near Longmeadow, MA 01106
Gary V.
Job Details: 06/27/2024
"Inspected and found broken door switch, quoted and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF06
Near Somers, CT 06071
Gary V.
Job Details: 06/27/2024
"Inspected and found broken ice maker, replaced with new ice maker and cycled and filled with water. Please allow 24-48 hours for ice production.; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Bolton, CT 06043
Jeremy B.
Job Details: 06/27/2024
"Wrong led kit ordered. Installed 9 of the single ones out of kit but needs the cluster of 3 leds. Will reorder. ; ordrng 1 W11683244 (Led kit), dspstn on spec-tagged invntry: 1 W11683242 LED MODULE CHROME (12 LED"
We serviced a
GE DISHWASHER
Model GDF570SGJ0CC
Near Bolton, CT 06043
Jeremy B.
Job Details: 06/27/2024
Dishwasher not filling. Reset power and it started filling and washing and draining all checks ok.
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Vernon, CT 06066
Jeremy B.
Job Details: 06/27/2024
Installed new parts and tested all checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Tolland, CT 06084
Jeremy B.
Job Details: 06/27/2024
Found connection where transformer connects to magnetron arching and sparking and terminal burnt. Replaced all high voltage parts and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Ellington, CT 06029
Jeremy B.
Job Details: 06/27/2024
Washer giving 4c error code (water supply problem) found cold water screen clogged at valve. Customers shut off valve not securing the water had to shut main off. Cleaned screen basket bouncy will replace suspension. ; rqstng P&A on 4 DC97-16350U (Suspension rods)s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Jeremy B.
Job Details: 06/27/2024
Washer not powering on or draining. Found broken wire in harness. Replaced harness and ran self test all checks ok. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Manchester, CT 06040
Jeremy B.
Job Details: 06/27/2024
Customers complaint is washer leaking. Found hot water supply valve leak( took pic) ran a bully sheets cycle and let agitate and drain found no leaks under washer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 06/27/2024
"Customers complaint is refrigerator randomly making abnormal noise. Heard customers video. Toggled fans, compressor and dampers in diag and couldnt duplicate any abnormal noises. Customer to keep an eye on it to see if noise comes back."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Marlborough, CT 06447
Jeremy B.
Job Details: 06/27/2024
Handle loose. Found loose mounting stud. Tightened stud and handle all checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Columbia, CT 06237
Jeremy B.
Job Details: 06/27/2024
Knob on timer broken. Replaced timer and knob all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28052
Ryan S.
Job Details: 06/27/2024
"Returned to install parts ordered, installed new gear case, cam, wash plate, and valve. Ran calibration to control board to new parts. Ran service mode and all functions working as stones with no noises out of ordinary operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Union, CT 06076
Gary V.
Job Details: 06/27/2024
Inspected and found wash pump not running and terminal to the wash pump loose and needs to be replaced. Will submit estimate and call. Ordering control board for back up.; rqstng P&A on 1 W11613479 (Wash pump) and 1 W11697034 (Wire harness) and 1 W11637581 (Main acu)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Suffield, CT 06078
Gary V.
Job Details: 06/27/2024
"Installed main control board and attempted to cycle found lid lock broken, replaced lid lock and ran test and cycle through no problems. Everything tested fine.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC , used 1 W11394572 () from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Gastonia, NC 28052
Ryan S.
Job Details: 06/27/2024
"Returned to install new motor and blower wheel that was ordered. Installed parts and reassembled unit, ran unit to test function unit working as designed with no sounds out of ordinary."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Webster, MA 01570
Chris B.
Job Details: 06/27/2024
Replace IM and ran a cycle and it fully turned and called for water. Mentioned to the customer to keep an eye out on the ice.
We serviced a
SAMSUNG REFRIGERATOR
Model RH25H5611SR/AA
Near Norton, MA 02766
Aimee Z.
Job Details: 06/27/2024
"Cust stated freezer defrosted , it has recovered since made appt.Checked error codes none and found fan not working in freezer.; rqstng P&A on 1 DA97-08689A (Back panel)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Blackstone, MA 01504
Aimee Z.
Job Details: 06/27/2024
Cust complaint to hot checked error codes noneAdvised to clean vent theres 2 elbows in first 3 feet.Air flow is important Took temp reading 176 ex low drops. To 129Low 186Med 194High 201 Heat is circulating on and offAdvised to have vent clean Theres a company called vent wizards.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Southbridge, MA 01550
Chris B.
Job Details: 06/27/2024
Complaint that the unit is making noises while agitating. Found debris under the motor. Removed and cleared the bottom and ran two diagnostic cycles and all tested normal.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Sturbridge, MA 01566
Chris B.
Job Details: 06/27/2024
Complaint that the IM is not making ice. Found no water entering the IM found kinked water line. Adjusted line and cycled the IM and all working normal.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Charlotte, NC 28262
Robert A.
Job Details: 06/26/2024
"Cx complaint that the unit has no power.I inspected the unit to confirm the complaint. I found the unit has no power. The outlet has good polarity. I checked the fuse and it is blown. The switches have good continuity. The unit needs a new control board. Im ordering the control board, interlock switches and fuse as well. ; ordrng 1 W11552018 (Control board) and 1 W11707984 (Fuse) and 1 W11551558 (Interlock switches)"
We serviced a
WHIRLPOOL DISHWAHER
Model WDT720PADM2
Near Medway, MA 02053
Aimee Z.
Job Details: 06/26/2024
F9e1 deverta valveF2e1 stuck key padFae1. F6e2. Fill valveNeed wash pump Cust buying new
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near York, SC 29745
Mitch H.
Job Details: 06/26/2024
"Checked and tested washer. Would not start cycles. Entered diagnostics found F1E2 control error. Checked all other components, all checked good. Needs control. Checked part availability and scheduled return for 7/1 PM.; ordrng 1 W11401710 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Monroe, NC 28110
Jonathan J.
Job Details: 06/26/2024
Complaint was not heating at all in microwave loud buzzing while trying to heat Tested microwave with a cup of water and it wasnt heating up at all. Found that diode was open replaced diode. Unit tested fine and is heating great no further issues found. ; used 1 W11256462 (DIODE UNIV) from stock
We serviced a
LG WASHER
Model WM2301HR
Near Westfield, MA 01085
Mike K.
Job Details: 06/26/2024
"Complaint of noise and burning smell. Found basket to be wobbling, signs of rubbing against boot. Rear tub assy is nla."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Watertown, CT 06779
Jimmy R.
Job Details: 06/26/2024
"Checked fridge and found unit warm in both sections checked compressor and found running but warm and no heat from suction line very little, checked condenser and found completely blocked with hair and lint, removed and unit still not cooling well. Found suction line in water corroded and leaking causing water to get into system and contaminate advised customer on issue and unit will be getting replaced with new"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Belchertown, MA 01007
Chris B.
Job Details: 06/26/2024
Complaint that the refrigerator is not cooling properly in the fresh food section. Heating element working properly. Found ice buildup on the evaporator. Defrosted all ice and refrigerator running normal. Collected for minor repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cherryville, NC 28021
Ryan S.
Job Details: 06/26/2024
Customer complained refrigerator was leaking from freezer. Found drain line clogged. Call at 179 clear drain line collected check number 3346 .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near East Hampton, CT 06424
Jeremy B.
Job Details: 06/26/2024
Fresh food evap full of ice. Freezer cooling properly. Fresh food section not going below 60 entered diag and thermistors failed needs new evap cover. ; ordrng 1 W11395558 (Evap cover) and 1 Xtratime (Xtra time)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Cornelius, NC 28031
Robert A.
Job Details: 06/26/2024
Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the lihts and pump work fine but the compressor is not running at all. I checked incoming power to the compressor and it is getting 0v. The unit needs a new control board to resolve the issue. I quoted the cx and collected the service call by CC.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Gastonia, NC 28052
Ryan S.
Job Details: 06/26/2024
"Customer complained unit stopped cooling. Had another company come out and say compressor was bad found compressor was bad rotting service test 4. No frost pattern on refrigerator or freezer. Also found water had leaked into drawer UI pantry drawer UI water was standing, causing corroded harness and board needs new door with harness harness two door and pantry ui. Quoted 1869.07 to repair . Customer denied repair. Collected trip fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simsbury, CT 06092
Ruben C.
Job Details: 06/26/2024
Cancelled serv cust has to get receipt from Costco with date and model; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
GE WASHER
Model HTW240ASK6WS
Near Enfield, CT 06082
Gary V.
Job Details: 06/26/2024
"Inspected and found lid lock no longer locking, quoted and she will call."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Enfield, CT 06082
Gary V.
Job Details: 06/26/2024
"Inspected and found unit getting to rinse and keeps rinsing, not advancing to spin or done. Ordering control board and pressure hose to be replaced, will submit estimate and call.; rqstng P&A on 1 W11730553 (Main acu) and 1 WP353244 (Pressure hose)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Windsor, CT 06095
Gary V.
Job Details: 06/26/2024
"Inspected and found door, glass and door boot with debris, causing dribble to come down the front of the panel and onto the floor, cleaned door, glass, and door boot and cycled tested fine. If any problem persists, the customer is going to have to unstack the unit themselves because warranty does not cover unstacking the unit, and I informed the customer of this. Quoted $179 for an additional tech to unstack . And took pictures ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Simsbury, CT 06070
Ruben C.
Job Details: 06/26/2024
Replaced defrost heater in refrigerator section which includes defrost thermistor ran diagnostics normal cust will observe operation
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/A2
Near Amherst, MA 01002
Chris B.
Job Details: 06/26/2024
Complaint that the washer is not filling up with water. Found error code dc3 door switch fault. Quoted parts and labor. Customer will do a little homework and think about it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Coventry, CT 06238
Amanda R.
Job Details: 06/26/2024
Ice maker slowing down dosent fill ice bin anymore unit cooling and freezing needs new ice maker ; rqstng P&A on 1 W11546935 (Icemaker)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Coventry, CT 06238
Amanda R.
Job Details: 06/26/2024
Complaint that have to make sure noise is pushed shut other wise it wont start quoted for door hinges
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Tolland, CT 06084
Amanda R.
Job Details: 06/26/2024
On normal setting spin settings go from off to medium spin speed skipping the low spin speed ; ordrng 1 W11316623 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Huntersville, NC 28078
Robert A.
Job Details: 06/26/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found error codes: f5e1 f0e5. I cleared the codes and ran manual tests for the lid lock. I worked multiple times with no issues. I ran a service cycle, all components passed with no issues. The UI is intermittently unresponsive. Im ordering a new UI and lid lock to resolve the issue.; ordrng 1 W11112656 (Console) and 1 W10810403 (Lid lock)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Huntersville, NC 28078
Robert A.
Job Details: 06/26/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, NC 28269
Robert A.
Job Details: 06/26/2024
"Cx complaint that the units drawer is not sliding out correctly and the door does not open and close properly. I inspected the unit to confirm the complaint. I found the drawer housing was installed crooked, I corrected the drawer housing position and tested the unit. I leveled the door to help it from swinging open so hard. The unit is working as designed."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Charlotte, NC 28269
Robert A.
Job Details: 06/26/2024
"Cx complaint that there is an alleged gas leaks from the 2 left burners when its off according to the gas company. I inspected the unit to confirm the complaint. I found the gas was off, I turned on the gas and used my gas detector. No leaks were found the burner worked fine and shut off with no issues. Im ordering the valves to resolve the alleged leak the cx experienced and the gas company claimed. Im ordering the manifold, take the valves off the manifold to replace them. Its easier than replacing the entire manifold. I called WP safety to document the issue. Sr7739363980; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near East Windsor, CT 06016
Amanda R.
Job Details: 06/26/2024
Freezer frosting up cleared ice set temps at recommended went over possible door left open
We serviced a
WHIRLPOOL RANGE
Model KERS306BSS1
Near South Windsor, CT 06074
Amanda R.
Job Details: 06/26/2024
Complaint that unit wouldnt preheat to 475 checked bake element good no saved errors reset control preheated to 475
We serviced a
AMANA DRYER
Model NED4655EW1
Near South Windsor, CT 06074
Amanda R.
Job Details: 06/26/2024
Went to house unit is at rent a center in Manchester on broad st went there it was on truck they need to reschedule when unit is off truck
We serviced a
MAYTAG OVEN
Model MER8800FZ0
Near Monroe, NC 28110
Jonathan J.
Job Details: 06/26/2024
Complaint oven heated up to 310 degrees and didnt heat any more after. Took bottom cover off to see that element is open due to failed element. Replaced broken element and found that terminal block had also been repaired by prior company no issues with harness found yet Tested unit and it heated to correct temperature. All components tested fine.; used 1 W10779716 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Weddington, NC 28104
Jonathan J.
Job Details: 06/26/2024
Lights still not working on arrival. Replaced light in evaporator on roof and that made the freezer light and the two top lights come back on. After replacing the bottom right light the rest were able to come back on. No further issues at this time ; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
MAYTAG WASHER
Model MVWP576KW
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/26/2024
Complaint clothes not spinning F8 e6 no fill error code on arrivalTested unit to find that cold water was trickling in causing unit not to complete a cycle. Replaced water valve and tested unit. Water valve tested fine along with other components. Unit spun clothes out properly. No further issues found at this time; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/26/2024
Complaint door was not closing or sealing properly. When closing the door the inside of it was hitting the shelf causing it not to close properly. Found that customer needed to re organize shelf so door closed properly. Found that the position of the shelf was wrong so it wouldnt close properly. Took food out of fridge and repositioned shelf so door would close properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 06/26/2024
"Complaint no ice at all. No ice on arrival. Also drawer user interface isnt functioning has water damage under pantry ui from faulty seal . Found that wire harness going to ui is broken due to normal operation . E2 ice maker lost position error code on ice maker test 45 fill tube frozen will need fill tube heater Will need to replace black stainless drawer, ui, ice maker, harness to user interface, heater to ice maker, and main control.; ordrng 1 W10815668 (Door) and 1 WPW10675033 (Control) and 1 W11658802 (Ice maker) and 1 W11226501 (Heater) and 1 W11170612 (Harness) and 1 WPW10769076 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Amherst, MA 01002
Chris B.
Job Details: 06/26/2024
Replaced part and all fans and compressor running normal. Mentioned to the customer to keep an eye on the cooling for the next few days.; dspstn on spec-tagged invntry: 1 W11196400 CNTRL-ELEC
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Pelham, MA 01002
Chris B.
Job Details: 06/26/2024
Complaint the the rear right burner is not heating. Found bad surface element. Will order part for approval. Customer mentioned that the glass top is chipped. Customer will need to call the insurance for approval.; rqstng P&A on 1 W11171119 (Surface Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Amherst, MA 01003
Chris B.
Job Details: 06/26/2024
At arrival the room was occupied and university office couldnt get a hold of the tenants and will need to reschedule when they get full permission to enter the room. The will call the office again when issues is resolved. Doors are in the location at the maintenance room.; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Middletown, CT 06457
Jimmy R.
Job Details: 06/26/2024
"Checked over unit and found machine building up frost in top part of cabinet and water on lower part of door, checked door seal and found door gasket sealing against cabinet tightly and good pressure when opening up door, checked lower part of door and noticed water and ice building up on inner part of gasket and door liner, sealed around cabinet with silicone to help stop warm air unit had a big gap pulled gasket away and cleared ice and water will order a new freezer door due to door liner building ice inside and letting warm air into unit. Advised customer door is a special order and will come to house plz check for damage; ordrng 1 W10746789 (Door assembly), used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Tega Cay, SC 29708
Mitch H.
Job Details: 06/26/2024
"Removed and replaced user interface and high voltage control board. Plugged unit back in. Entered diagnostics, ran tests for all fans and thermistors. All checked good and operating properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LZ00
Near Pineville, NC 28134
Mitch H.
Job Details: 06/26/2024
"Pulled oven partially from wall. Removed and replaced lamp and lamp holder. Reassembled, turned breaker back on. Light now operating properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Fort Mill, SC 29715
Mitch H.
Job Details: 06/26/2024
"Checked and tested dishwasher. Found drain pump operating properly. Removed drain hose, found it clogged. Cleared blockage, reinstalled, tested. Dishwasher now operating and draining properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHT08
Near Windsor, CT 06095
Gary V.
Job Details: 06/26/2024
"Installed floor shims and ran water, not dribbling down front of door anymore,tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 06/26/2024
Installed new fan both sections now cooling properly. The freezer door rails are worn and freezer door sticky customer will leaning new rails. ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 06/26/2024
"Washer not starting a cycle cam keeps clicking. Replaced cam and actuator ran calibration then self test all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 06/26/2024
Customers complaint is washer not spinning out properly. Ran diag found off balance error code. Adjusted legs so washer level. Ran calibration on control then self test and then drain and spin. All checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ware, MA 01082
Chris B.
Job Details: 06/26/2024
"Complaint that the washer is making a loud grinding noise. Found bad actuator and cam. Replaced part with TS. Ran diagnostic cycle and all tested normal.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ludlow, MA 01056
Chris B.
Job Details: 06/26/2024
Replaced all parts and washer running normal. No leaks detected. Ran diagnostic cycle and all tested normal.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11449840 GEARCASE
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Gastonia, NC 28054
Ryan S.
Job Details: 06/26/2024
"Customers complain UI not working, found UI display showing partial display and not accepting commands . Ordering UI and control . Schedule return time for 7-2-24 am ; ordrng 1 W11197501 (Stainless UI panel) and 1 W10891907 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Manchester, CT 06042
Amanda R.
Job Details: 06/26/2024
Ice maker stuck in twisted position replaced ice maker and set temps at recommended ; used 1 W10873791 (ICE MAKER) from stock
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model GRFN2853AF0
Near Northampton, MA 01060
Mike K.
Job Details: 06/26/2024
"Console Laing of water dripping for couple seconds after dispensing water. Has had fill tube spliced once and replaced once and did correct issue both times. Dripping stops within second, two at most in testing. Ordering water fill line and valve ( in case fill tube doesnt resolve issue as it has previously)Weak signal in house. Office to contact cs when parts come in to schedule return.; rqstng P&A on 1 218976449 (Fill tube) and 1 5304525994 (Inlet valve assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Northampton, MA 01062
Mike K.
Job Details: 06/26/2024
Unit is under 1yr wp warranty per service bench. Leaking found from drain hose assembly. Tightened and working fine
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Southampton, MA 01073
Mike K.
Job Details: 06/26/2024
"U/i is acting up, showed door open on arrival, no lights coming on, intermittently the ice motor runs and it dispenses water once while testing doors, now display is off.Deli drawer lights are off as well and looks like damaged line to deli drawer control.Replaced deli drawer harness and unit is functioning properly.Tightened handles for customer. Also complaining filter wont reset. Tried going into options , user lock and measured fill as stated in manual, will not resetCalled techline, model should have switch in filter housing door, can test in diagnostics, test 67. If tests good and not resetting, reset power to unit. If still fails replace u/I. If fails test 67 then wiring/switch issue Sr#7739382159Returned and ran test 67, switch is responding to filter door being opened/closed properly. Unplugged/plugged in and at first display came on with out filter replacement warning, then after about 10s it came on. Per techline conversation ordering u/I board. Office to contact to schedule return when parts come in ; ordrng 1 W11577100 (U/i), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"
We serviced a
LG REFRIGERATOR BOT
Model lmxs28626s/08
Near West Springfield, MA 01089
Mike K.
Job Details: 06/26/2024
"Unit is keeping temp in rf and fr but is showing 1FE error, which is for ice box fan. Unit not clogged, not running. Fan is wobbly in housing.Quoted for evap cover assy/labor. Saved estimate and collected for service call only"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R4EW0
Near West Springfield, MA 01089
Mike K.
Job Details: 06/26/2024
"Fans running, compressor is not, found starter burnt out, replaced and compressor running and starting to cool ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Agawam, MA 01001
Mike K.
Job Details: 06/26/2024
"Unit screeching while tumbling, found source is idler pulley, replaced and testing fine on timed dry; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Charlotte, NC 28269
Robert A.
Job Details: 06/26/2024
Cx complaint that the unit is UI is not working well. I inspected the unit to confirm the complaint.I found the unit starts and operates fine but the UI 7 segment screen does not read correctly. The unit needs a new UI and UI control to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11660284 (UI panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Windsor Locks, CT 06096
Gary V.
Job Details: 06/26/2024
"Concern is noise and low ice production, inspected and found ice maker making noise, replaced and cycled tested fine.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Enfield, CT 06082
Gary V.
Job Details: 06/26/2024
"Inspected and found lid strike broken, replaced with new lid strike and cycled, tested fine.; used 1 W11457841 (STRIKE) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Suffield, CT 06078
Gary V.
Job Details: 06/26/2024
"Inspected and found ui non responsive, replaced ui and still non responsive, measured properly voltage getting to main acu, needs main acu, will submit estimate and call.; rqstng P&A on 1 W11419171 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Longmeadow, MA 01106
Gary V.
Job Details: 06/26/2024
Inspected and found fresh food compartment not defrosting and fan motor packed in ice and not turning will submit estimate and call. Unit needs main control board thermistor and fan housing replaced. Unit will be thawed out for return trip.; rqstng P&A on 1 WPW10743957 (Main acu) and 1 W10316760 (Ff thermistor) and 1 W11098695 (Ff fan housing)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Longmeadow, MA 01028
Gary V.
Job Details: 06/26/2024
"Inspected and found main acu fault and broken wire harness, replaced both parts and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC , used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Longmeadow, MA 01028
Gary V.
Job Details: 06/26/2024
"2 year Costco. Inspected and found evap coil partially defrosted, unit short cycling in defrost causing poor cooling. Will order necessary parts to resolve problem. Thermistor, heater and control. Ui panel has already been replaced.; ordrng 1 W11567493 (Defrost heater) and 1 W11595219 (Main acu) and 1 W10316760 (Freezer thermistor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Bloomfield, CT 06002
Ruben C.
Job Details: 06/26/2024
Cancelling service unit is an lg cust said should be still under warranty old Maytag was thrown out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Meriden, CT 06450
Jimmy R.
Job Details: 06/26/2024
"Checked over unit and found water leaking from under cabinet and out of the side and back of machine, removed rear cover and checked water inlet lines found inlet line for water valve crimped in half and spraying a mist causing water to pool under unit. Cut out bad water line and added fitting to removed kink ran water threw unit and all operations are now dry and working to specs ; used 1 WP2198677 (FITTING 1/4-1/4) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Meriden, CT 06450
Jimmy R.
Job Details: 06/26/2024
"Checked over unit and found fridge led module only lighting up a little bit and not fully coming on, removed module and checked led boards and power found 12v dc to led modules. Light is faulty and needs to be replaced will order and return ; ordrng 1 W11527432 (Led module)"
We serviced a
WHIRLPOOL DISHWASHER
Model kdfe204kwh3
Near Meriden, CT 06450
Jimmy R.
Job Details: 06/26/2024
Installed new wash arm and support ran unit thew a wash cycle and machine is now washing and working to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Manchester, CT 06040
Amanda R.
Job Details: 06/26/2024
Replaced freezer led ; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSL01
Near Monroe, NC 28112
Jonathan J.
Job Details: 06/26/2024
Complaint customer has no ice. Replaced optics and tested ice maker and water valve going to ice maker. All components tested fine with no leaks.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Marshville, NC 28103
Jonathan J.
Job Details: 06/26/2024
Replaced pre ordered parts. Tested and calibrated unit. All components tested fine. Inspected for leaks. No leaks found. No abnormal noises found when testing unit.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 06/26/2024
Tested dryer and found unit would run but would not tumble removed drum and found motor pulley had broken off causing belt to rip and unit to stop tumbling. Replaced motor and dryer repair kit ran unit thew a dry cycle and unit is now operating to specs ; used 1 279827 (Motor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Gastonia, NC 28056
Ryan S.
Job Details: 06/26/2024
"Customers complain unit water not working. Found hose to water inlet on back of refrigerator had gotten kinked. Fixed hose, verified water working properly. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MGD6500MBK1
Near Denver, NC 28037
Ryan S.
Job Details: 06/26/2024
"Customer complained after installed unit at field with gas had bad gas smell. Customer said she had her own installer who installed everything in her house installer was not from Costco. call arrival turn gas on and check for leaks on supply line. No leaks detected brand unit several times finally found gas valve coil is getting stuck open, when no voltage sent to valve, ordering coil kit. Scheduled return call for.7-1-24 am receipt but no model number on receipt unit has extended one year warranty so good until 2025 of May23rd. ; ordrng 1 WPW10328463 (Coil kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lincolnton, NC 28092
Ryan S.
Job Details: 06/26/2024
"Customer complained unit heating element, broken, and door will not stay open. elements is broken. Also found door springs will not hold doors weight when open , tried reset springs but still needs new springs . ordering new heating element and both doors springs customer office will call when parts come in and job is authorized. ; rqstng P&A on 1 W10518394 (Element) and 2 WPW10337934 (Door springs)s"
We serviced a
SAMSUNG RANGE
Model NX60T8111SS/AA
Near Grafton, MA 01560
Aimee Z.
Job Details: 06/26/2024
Front left and right needs gas valve adjusted as low as can Other 3 are fine No red; ordrng 1 DG94-03639A (Gas)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Grafton, MA 01519
Aimee Z.
Job Details: 06/26/2024
"Installed board order shelf never light upOrdering 2 new shelf back up main control ; rqstng P&A on 2 W11245713 (Led shelf)s and 1 WPW10624574 (Main control), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Grafton, MA 01536
Aimee Z.
Job Details: 06/26/2024
F8e4. Float error float openFound water in the drain pan clean out.And ran couldnt find on from water valve Ordering drain hose and float; ordrng 1 W11551233 (Hose drain) and 1 W11545764 (Float)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 06/26/2024
86.50 over charge ; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 06/26/2024
"Found the freezer warmer cleaned coils filled with lint, freezer door was cracked openFixed so closed. Also light switch was frozen open defrosted .There is a frost ball but cooling Needs ice bucket Wont dispense ice"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 06/26/2024
Installed new control and uiAnd tested complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF2
Near Attleboro, MA 02703
Aimee Z.
Job Details: 06/26/2024
"Found drain frozen, clean ice and steamed down drain Wouldnt unclog, needs new drain hose ; rqstng P&A on 1 241830905 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Hartford, CT 06120
Jeremy B.
Job Details: 06/26/2024
Both sections not cooling properly. Found ice build up around evap fan. Cleared ice and fan gets power but not running. Needs new fan. ; ordrng 1 WPW10464673 (Evap fan)