We serviced a
WHIRLPOOL RANGE
Model JGS9900CDS02
Near Windsor, CT 06095
Chuck M.
Job Details: 10/10/2023
Customer complaint is that front right burner stopped working. Inspected and found igniter pushed down past burner head. Found igniter bracket rusted off. Ordered burner head and igniter. ; ordrng 1 WP74009336 (igntr-surf) and 1 74007736 (burner asy)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Bloomfield, CT 06002
Chuck M.
Job Details: 10/10/2023
"Customer complaint is that washer turns on and goes to done. Confirmed issue and replaced capacitor. Tested and issue remained. Ordered lower harness. ; ordrng 1 W11643701 (Lower Harness), used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG RANGE
Model MGT8800FZ05
Near Worcester, MA 01609
Angel R.
Job Details: 10/10/2023
"Found burner head on left front starting to flake, poor finish. Will order new burner head.; ordrng 1 WPW10406243 (burnr-head)"
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Worcester, MA 01609
Angel R.
Job Details: 10/10/2023
"Found F70 error code, communication error between CCU and UIC. Checked connections between the dryer and CCU after clearing error code. Was still not able to run dryer and code came back. Will order new wire harness for dryer to CCU and CCU as a precaution. ; ordrng 1 W10242897 (harns-wire) and 1 W11475814 (CCU)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Worcester, MA 01607
Angel R.
Job Details: 10/10/2023
"Ran diagnostics and found no error codes, ran test cycle to completion and checked again for error codes. Customer says problem is erratic and sometimes she is able to get a full wash done. Checked every function individually in diagnostics and all seems ok. Could not duplicate issue. If problem persists could be due to faulty control."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Worcester, MA 01607
Angel R.
Job Details: 10/10/2023
"Found washplate stripped and skipping during agitate, filling ok. Will order new washplate and Gearcase as a precaution.; rqstng P&A on 1 W10902814 (washplate) and 1 W11393685 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Vernon, CT 06066
Chuck M.
Job Details: 10/10/2023
Installed control and pressure hose. Tested and washer checked ok. ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28205
Ryan S.
Job Details: 10/10/2023
"Refined to install evap and compression. Filled with nitrogen at 140 and no leaks detected. No loss of nitrogen. Pulled vaccum and then filled with 64g r600, full frost pattern appeared after awhile took picture. Verified proper operation. Informed customer to give 24hrs for proper cool. ; dspstn on spec-tagged invntry: 1 W11504448 COUPLER"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Plainville, CT 06062
Ruben C.
Job Details: 10/10/2023
Checked unit found found panel not responding on all functions ordering control and facia; ordrng 1 W11478526 (Facia) and 1 W11614514 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Union, CT 06076
Gary V.
Job Details: 10/10/2023
"Concern is overly noisy while washing, inspected and found drain hose tapping against rear cabinet, adjusted and tested fine. All other functions and noises are normal for this style washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Wolcott, CT 06716
Ruben C.
Job Details: 10/10/2023
Replaced both door hinges tested operation normal door closing normally ran diagnostics normal
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/10/2023
"Ran unit and found unit erroring out removed kick panel and found water in float, removed float and ran a diagnostics cycle checked errors and found 8-4 inlet water fill problem 9-2 drain motor electrical problem, let unit run threw a self test and found drain pump super noisy and pumping weak pump windings getting water in them, adjusted drain hose to have a loop so water will drain properly, Checked filling and found unit filling slowly checked water pressure and it is good and strong valve not opening fully, will order new drain pump,clamps for drain and water valve ; ordrng 1 W11462456 (Drain pump) and 1 W11434044 (Water Valve) and 3 WP285655 (Clamps)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/10/2023
"Tested unit and found machine would make a loud thumping noise wile in a spin and agitation also would randomly start to squeal when spinning, ran a spin cycle and found unit thumping checked stator and rotor and found rotor bolt coming off causing rotor to fall down and not make a connection causing the noises, reattached with lock tight and unit is now spinning properly, checked the squealing noise and it would not make the noise for me advised customer it could be the gearcase making noise due to the shaft dropping down an rubbing customer going to watch unit for now and will let us know on issue with squealing if it comes back they will need a new Gearcase"
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Worcester, MA 01606
Angel R.
Job Details: 10/10/2023
"Tested unit on quick wash, tested ok but customer says problem is erratic as of lately. Noticed that unit is plugged into outdated outlet with no ground. She is having it updated next month. Will need new control, wire harness and pressure sensor. Spoke to Mike, will assist with parts order. ; cstmr sgnd Dsclmr"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Shrewsbury, MA 01545
Angel R.
Job Details: 10/10/2023
"Installed new pump and motor, tested ok."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Shrewsbury, MA 01545
Angel R.
Job Details: 10/10/2023
"Loss of power knocked out control, checked for error codes and there were none. Calibrated and ran test cycle, tested ok. Left unit doing a normal wash."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW01
Near Oxford, MA 01540
Roger R.
Job Details: 10/10/2023
Installed new right side door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JCD2295HES
Near Agawam, MA 01001
Chris B.
Job Details: 10/10/2023
Complaint that the unit is tripping the breakers. Not only the inside GFCI breaker but the normal outlet in the garage. Found poor frost pattern on the evap section. Quoted parts and labor but customer will not like to repair the unit at any amount over $300 because of its age. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Waterbury, CT 06710
Ruben C.
Job Details: 10/10/2023
Replaced control console and pressure switch tested operation normal diagnostics took pics of spot where unit is at cust has leak from sink
We serviced a
WHIRLPOOL WHIRLPOOL
Model WTW7320YW0
Near Somers, CT 06071
Gary V.
Job Details: 10/10/2023
"Inspected and found drum and bearings worn out and loud, quoted and she will call ."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near South Hadley, MA 01075
Mike K.
Job Details: 10/10/2023
Checked again and no errors in history. Replaced main control and user interface. Ran unit on timed dry for 25 minutes with no issues. Cs to monitor.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Blacksburg, SC 29702
Mitch H.
Job Details: 10/10/2023
"Disassembled dryer, found wash cloth around blower wheel. Removed cloth, inspected wheel for damage, none found. Reassembled dryer, tested, now operating properly and quietly. No other issues. Collected for service call on ck #1198"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Northbridge, MA 01588
Aimee Z.
Job Details: 10/10/2023
Installed pump and tested for leaks and tested wash pump and drain complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Grafton, MA 01519
Aimee Z.
Job Details: 10/10/2023
FAe2 vent mtr errorF7 e1Mtr failureReplaced wash put and tested also needs new wax mtr completeFound needs new wax mtr also clear error code keeps coming back. Erratic ; ordrng 1 W11545539 (Seal) and 1 W11545290 (Cap) and 1 W11414073 (Vent mtr)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28262
Robert A.
Job Details: 10/10/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/10/2023
Cx complaint that the unit is squealing. I inspected the unit to confirm the complaint. I found the rear rollers rusted. I replaced the 2 rollers (TS) and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Charlotte, NC 28216
Robert A.
Job Details: 10/10/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Grafton, MA 01536
Aimee Z.
Job Details: 10/10/2023
Installed new sensor and pre heated to 250 Also checked Cntrl error code gone
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near York, SC 29745
Mitch H.
Job Details: 10/10/2023
"Removed and replaced pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. Operating properly and no leaks found. ; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/10/2023
"Found timer stem broken off. Removed and replaced timer. Tested, dryer operating properly.; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA03
Near Longmeadow, MA 01106
Gary V.
Job Details: 10/10/2023
"Inspected and found LC fault indicating leak, found water leaking from drain pump. Will order and call for return date.; ordrng 1 DD31-00005A (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBL2
Near Longmeadow, MA 01106
Gary V.
Job Details: 10/10/2023
"Installed new control board and thermostat, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Denver, NC 28037
Ryan S.
Job Details: 10/10/2023
"Returned to install new inner tub, arranged legs to make unit perfectly even and level. Showed customer Lise form hoses was hose and noises they were hearing were normal noses, made sure back panel was secured properly per service poster. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Cornelius, NC 28031
Ryan S.
Job Details: 10/10/2023
"Customer complained unit stopped cooling then started stonmostlu cool again. Both sections. Upon arrroval found ref 45 and freezer 21. Ran force defrost and found heating element not coming on. Found heater has 28ohm Manuel says 35ohm. Found only 55 to 70v ac going to heater when set to force defrost, bypassing defrost thermostat when taking reading, checked voltage directly from harness and got 119v. Needs harness to heater which has bimetal and needs heater. Quoted 416.63 babysitter was at home and payed trip fee. Said owner is at work she will call later if she wants it fixed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Davidson, NC 28036
Ryan S.
Job Details: 10/10/2023
"Came to install new blower fan, installed fan and test flow with paper towel unit venting properly. Verified proper operation. Showed customer how unit works. Informed him it doesnt eliminate smells just pulls from oven and vents outside. ; dspstn on spec-tagged invntry: 1 W11441128 BLOWER MOTOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Amherst, MA 01002
Chris B.
Job Details: 10/10/2023
"Complaint that the dishwasher is not washing properly. Found bad sump pump. Replaced part and unit running normal. Ran two diagnostic cycles and all normal.; ordrng 1 W11025157 (Wash Pump), dspstn on spec-tagged invntry: 1 WPW10671905 DISPENSER"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Charlotte, NC 28216
Robert A.
Job Details: 10/10/2023
"Cx complaint that the units oven is not lighting. I inspected the unit to confirm the complaint. I found the cooktop burners and broil work fine. The bake ignitor is not sparking. I checked the harness from the spark module, the connector is secure into the spark module. I checked the connector behind the side panel, it was pinched between the frame. I repaired the harness and tested the unit for the cx. The unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Medway, MA 02053
Aimee Z.
Job Details: 10/10/2023
W11564098. Service pointer on f0e7 for Cust to update software.When washer says clean wash needs to run or cancel cycle if not the washer will start its self.Replaced the ui and faucet ad tested Ran a diagnostic cycle and re checked error codes
We serviced a
SAMSUNG REFRIGERATOR
Model RT16A6195SR/AA
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/10/2023
Fridge is full of deer meat owner will need to remove so can add a drain heater. Water leaking out of the freezer into the fridge.; ordrng 1 DA61-06796A (Drain heater)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/10/2023
Install new ui heater and sensor and tested complete
We serviced a
WHIRLPOOL OVEN
Model W0C54EC0HS03
Near Walpole, MA 02081
Aimee Z.
Job Details: 10/10/2023
Installed new ui and tested microwave cup water 1 min and oven to 150
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/10/2023
Lid not closing keeps springing back up final inch. Tried adjusting but no luck. ; ordrng 1 W11404468 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cromwell, CT 06416
Jeremy B.
Job Details: 10/10/2023
Installed new harness and drain pump. Ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ03
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 10/10/2023
Found freezer door not pulling in properly causing frost on evap fan and causing poor cooling. Cleared ice needs new freezer door rails. ; ordrng 1 WPW10397636 (Left rail) and 1 WPW10397635 (Rail right)
We serviced a
MAYTAG RANGE
Model MER4800PZ0
Near Charlotte, NC 28269
Robert A.
Job Details: 10/10/2023
"Cx complaint that the units RF element is not working. I inspected the unit to confirm the complaint. All other cooktop burner and the oven work fine. I pulled the unit out and checked the switch, it is receiving and sending 243v. I checked the element and found the element connector loose. I secured the connector and tested the unit for the cx. I left the part with the cx. The unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28208
Robert A.
Job Details: 10/10/2023
"Cx complaint that the unit is not drying clothes/ heating outside of timed dry. I inspected the unit to confirm the complaint. I found no error codes. The unit heats, tumbles and has good airflow. This applies to all setting, not just timed dry. The moisture sensor function is stopping cycle when dry clothes are detected. I suggested to dry similar materials to avoid uneven drying. The unit is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Davidson, NC 28036
Ryan S.
Job Details: 10/10/2023
"Return to install parts order, installed part and checked for any wires that might be burnt , no damage found. Ran bake preheat. Unit preheated properly and no smoke . Informed customer unit will smoke is anything is left on floor of ovens. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Newington, CT 06111
Jeremy B.
Job Details: 10/10/2023
"Installed new gear case. Ran test 51,52. And then started a normal cycle it filled and agitated properly all checks ok. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Agawam, MA 01001
Gary V.
Job Details: 10/10/2023
"Arrived and getting faults for drain pump stuck on and open float switch. not getting voltage to fill valve or drain pump, replaced harness, but main acu needs to be replaced again , its defective, installed new drain pump to rule defective drain pump out, also ordering float switch. Will call for return date. Returning tech to send back old main board for credit.; ordrng 1 W11225084 (Main acu) and 1 WPW10195039 (Float switch), used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9400VE1
Near Enfield, CT 06082
Gary V.
Job Details: 10/10/2023
"Inspected and found open heater and thermal fuse, quoted and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model BC20TW
Near East Windsor, CT 06088
Gary V.
Job Details: 10/10/2023
"Inspected and found compressor seized, will order and call for return date.; ordrng 1 W10160407 (Compressor kit) and 1 WPB2150504 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Windsor Locks, CT 06096
Gary V.
Job Details: 10/10/2023
"Inspected and found Solonoid not opening to dispense water, will order and call. Office was closed and couldnt give return date.; ordrng 1 WPW10341320 (Inlet valve) and 1 WPW10279884 (Tubing) and 2 Wp2300868 (Coupler)s, used 1 WP2300868 (FITTING 5/16-5/16) from stock"
We serviced a
BOSCH DISHWASHER
Model she43p26uc/64
Near South Windsor, CT 06074
Gary V.
Job Details: 10/10/2023
"Concern is noise and no water, inspected and found customer had disconnected inlet valve and he also found water in flood safety device and cleared water out and reconnected inlet valve, I cycled unit multiple times and didnt detect any problems, customer may have resolved issue himself. Customer will monitor unit and call if any issues come up."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Vernon, CT 06066
Gary V.
Job Details: 10/10/2023
"Inspected and found lid lock fault, will order and return to replace.; ordrng 1 WPW10482836 (Lid lock)"
We serviced a
LG WASHER
Model WM3700HWA/02
Near Chicopee, MA 01020
Mike K.
Job Details: 10/10/2023
"Replaced bellow, had to stretch out inner spring to get back on, bellow secure. Advised cs to clean door glass and tested in quick wash with no issues. Cs to monitor"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pineville, NC 28134
Jeff L.
Job Details: 10/10/2023
Replace door unit ran and checked okFlapper doorComplete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Charlotte, NC 28277
Jeff L.
Job Details: 10/10/2023
Found stand pipe behind washer backing up advised customer to get a plumber out to resolve the issue. The washer has no leaks and is working normal. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Pineville, NC 28134
Jeff L.
Job Details: 10/10/2023
Replaced door assembly still need water valve to finish the job the part was not on my truck and was received back on august 24thScheduled for ; ordrng 1 W11548535 (Water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Charlotte, NC 28270
Jeff L.
Job Details: 10/10/2023
"Replaced dishwasher UI,control was not needed. Unit ran and checked okCall complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28270
Jeff L.
Job Details: 10/10/2023
Defrosted unit down.Replaced heater unit ran and checked okCall complete
We serviced a
WHIRLPOOL RANGE
Model JDRP548HL00
Near Charlotte, NC 28210
Jeff L.
Job Details: 10/10/2023
Unit doesnt finish preheating on either oven before the ambers start flashing. Move to a different setting and move back after a few minutes per customer on google. Then the unit will finish and bake. The customer also states that oven will not always start when button is pushed and will have to turn selector switch to convection bake and then turn it back and hit start button. At this time Ive preheated the large oven to 350 and small oven to 425 to see if I can get unit to duplicate problem. Fault code F6 E4 and F8 E0 replacing controls they have 5 yr part warranty that expires in December of 2024. 3 controls will be covered. Will return October 20 amPart#W11317945Part#W11319204Part#W11317944Part#W11248652; ordrng 1 W11317945 (Control) and 1 W11319204 (Control) and 1 W11317944 (Control) and 1 W11248652 (Cooling fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Huntersville, NC 28078
Ryan S.
Job Details: 10/10/2023
"Customer complained unit is freezing food in refrigerator, it isnt today but it does. Found freezer at 5? and ref at 47?. It customer had been opening unit recently. Found unit has Manuel baffle to let air from freezer and ref was set to 3 of 4. 4;being coldest setting and 1 being less cold setting. Checked evap and frost pattern is complete . Informed customer how baffle in freezer works and actually showed her when I had part out, shows min setting cuts off more airflow to ref which should cut down on freezing food in refrigerator. Verified proper operation.,collected trip fee."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/10/2023
"Tested and ran diagnostics. Confirmed F1E6 error. Microwave operating but not heating. Checked interlock, all working properly. Pulled oven out, checked fuse on inverter board, good. Ordering magnetron, inverter and microwave appliance manager. Called office, checked part availability. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11325784 (Appliance manager) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Belchertown, MA 01007
Chris B.
Job Details: 10/10/2023
Replaced part and ran a diagnostic cycle and unit cycling through properly. Ran three diagnostic cycles. Had to adjust and level the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ06
Near Mansfield, CT 06268
Amanda R.
Job Details: 10/10/2023
Replaced mullion strip and freezer gasket
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061UG
Near Holyoke, MA 01040
Mike K.
Job Details: 10/10/2023
"Cs has been having unit stop with door not opening. Then cant get door to close. Ordering door lockOffice to contact cs when part comes in to schedule returnhas parts coming in for 2 units, schedule at same time ; rqstng P&A on 1 DD66-00089A (Door lock)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29730
Mitch H.
Job Details: 10/10/2023
"Checked and tested dryer. Found dryer running very hot. Found vent hose twisted and crimped restricting airflow. Straightened and shortened vent hose. Retested, dryer now operating n proper temperature range and has good airflow. Operating properly."
We serviced a
GE WASHER
Model HTWP1400F1WW
Near Longmeadow, MA 01106
Mike K.
Job Details: 10/09/2023
"Knob had broken off, cs attempted to glue, but will not go back on. Verified operation of unit manually setting knob. Post and gear look to be in decent shape. Quoted for knob/labor; ordrng 1 WH01X10314"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Gastonia, NC 28052
Ryan S.
Job Details: 10/09/2023
"Customer complained unit not heating as desired. Said that it cut off the other day also and said it was heating but wasnt. Ran bake 350? both elements working and proper voltage to unit. Moved power chord around checking to see if power chord was snoring and no short found. Unit preheated to avg temp of 345? , checked unit again and got 360?. Customer is convinced something is wrong. Calibrated oven to 30?+ and explained how her oven thermometer wont show correct temp. Informed her to raise temps on cooking slightly if she isnt satisfied with results. Tried to explain how new oven temps work and unit is working as designed. Could not find any issues at all. Collected trip fee."
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Plainville, MA 02762
Aimee Z.
Job Details: 10/09/2023
"Replaced the tune up with belt,pully and bearingsAnd tested complete; used 1 4392065 (Tune up kit) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE00
Near Portland, CT 06480
Jeremy B.
Job Details: 10/09/2023
Cubes from icemaker spilling over the ice bucket and getting stuck behind drawer in freezer. Would recommend replacing icemaker. Quoted customer they will pass and pay service fee.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Avon, CT 06001
Chuck M.
Job Details: 10/09/2023
Customer complaint is that freezer is not cooling. Inspected and compressor is not running. Checked voltage to inverter and it is receiving 120V. OLMed out compressor and it is out of range. Quoted customer for P&L. Customer will buy new.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Blacksburg, SC 29702
Mitch H.
Job Details: 10/09/2023
"Tested and ran diagnostics. Found F4E3 airflow error. Checked outside vent, found airflow low. Advised customer that they would need to have vent checked and cleaned. Dryer heating and cycling properly. Not issues with dryer. Collected for service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Monroe, NC 28112
Jonathan J.
Job Details: 10/09/2023
SP W11634348 - Special Project S71162 - SP W11634348 - Not Cooling compressor just comes in and clicks is locked up or 600 compressor I left unit unplugged.; ordrng 1 W11574734 (Compresser r600) and 1 2xtime (2xtime)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Wingate, NC 28174
Jonathan J.
Job Details: 10/09/2023
I replaced harnesses replaced control. Ran a diagnostic cycle tested operations. Everything is working perfectly fine. No water leaking.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Stallings, NC 28104
Jonathan J.
Job Details: 10/09/2023
Completely after resetting breaker unit keeps booting up saying power loss I found incoming voltages are correct 246.3vac 123.2 124.2 Unit keeps boot looping ui has 13.4 dropping to 3.2 vdc getting to ui f6e0 in diagnostics history only code unit keeps boot looping. ; ordrng 1 W11261167 (Control) and 1 W11600321 (Ui)
We serviced a
SAMSUNG REFRIGERATOR
Model RF262BEAESR
Near Attleboro, MA 02703
Angel R.
Job Details: 10/09/2023
"Left French door has crack in interior liner, will need to order new left door. Bin is broken on right hand door, will need to order new one. Freezer door is damaged at handle, will need to order new FC door and handle. Also right hand door has built in user interface tablet. Unsure If door has to be ordered as whole assembly. Mike is looking into it as I have poor service where I am.; rqstng P&A on 1 DA97-17255A (Bin) and 1 DA82-02517A (FC door) and 1 DA97-12712C (Handle) and 1 DA82-02861A (Door Left)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Charlton, MA 01507
Angel R.
Job Details: 10/09/2023
"Checked valves are getting voltage, checked water pressure and seems a bit weak. Inspected if line was frozen to water dispenser and it is free and clear. Called tech line but got no answer. Customer likely needs higher water pressure."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Clover, SC 29710
Mitch H.
Job Details: 10/09/2023
"Checked and tested dispenser, operating properly. Spoke with customer and they said they get one drop from dispenser after they take glass away. No other water after that. Explained that this is just a drop left in tube after dispensing and is not a problem with dispenser. Unit operating as designed."
We serviced a
MAYTAG MICROWAVE
Model MMV4205DS-0
Near Agawam, MA 01001
Mike K.
Job Details: 10/09/2023
"Cs couldnt get bulb out, glued them n, had own part. Swapped bulb and working fine. Charging service call only."
We serviced a
KENMORE DRYER
Model 110.96478100
Near Holyoke, MA 01040
Roger R.
Job Details: 10/09/2023
Found unit not shutting off. Even when in timed cycle with the timer motor getting power. Unit has a bad resistor in the timer control circuit. ; ordrng 1 279872 (Resistor)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE04
Near Portland, CT 06480
Jeremy B.
Job Details: 10/09/2023
Both sections not cooling. All fans and compressor running. Very weak frost pattern. Compressor drawing .4 amps. Needs new compressor and uv filter drier. Compressor covered for 10 years.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/09/2023
Dryer not heating. Found loose plug dryer not getting the 2nd leg of power. Was able to hold plug and test dryer heating. Nothing wrong with dryer the problem is the house outlet. Not covered under warranty.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Dallas, NC 28034
Ryan S.
Job Details: 10/09/2023
"Customer complained timer knob broken. Foudn timer is not turning as needed and knob is broken. Ordering timer and timer knob, scheduled return call for 10-23-23 pm ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Timer knob)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS2
Near Lincolnton, NC 28092
Ryan S.
Job Details: 10/09/2023
Customer complained unit was defective and leaking from purchase. Said lows came out and said its leaking from sump. Replaced sump from ts after confirming leak. Verified no leaks and proper operation ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Huntersville, NC 28078
Ryan S.
Job Details: 10/09/2023
Came to i stall part ordered by previous tech. Installed new inlet valve. Ran unit in quick wash and unit filled and started washing. Valve cut off when prompt and no water leaking past valve. Canceled cycle and unit fully drained. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Cornelius, NC 28031
Ryan S.
Job Details: 10/09/2023
"Retimed to install parts order by previous tech, installed stainless Ui panel and fan blower . Reinstalled and ran service test to check fan for proper operation. Ran bake preheat and both ovens heating, verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Huntersville, NC 28078
Ryan S.
Job Details: 10/09/2023
"Customer complained door wont stay open. Unit is a panel model without the panel on it yet , checked springs and unit is workingAs designed. Informed customer unit will have more weight to door when panel is installed and door is designed to try to close once opened. Customer understood just wanted to make sure she wasnt crazy. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 10/09/2023
Customers complaint is washer has a musty smell. Pulled basket and inspected inside found some mold. Customer cleaned. Recommend clean cycle monthly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 10/09/2023
Found failed heater causing a leak at the back. Replaced heater and ran self test and all checks ok. ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Holyoke, MA 01040
Roger R.
Job Details: 10/09/2023
Found unit had a bad hub. Replaced and checked all okay. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL COOKTOP
Model C228
Near Fort Mill, SC 29708
Mitch H.
Job Details: 10/09/2023
"Tested and found new switch defective, tripping breaker. Checked and confirmed switch was wired correctly. Removed new switch and put old switch back. Not tripping breaker. Reordering switch. Scheduled return visit for 10/12 12-1; ordrng 1 W11120795 (Infinite switch)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Fort Mill, SC 29715
Mitch H.
Job Details: 10/09/2023
"Disassembled dryer, replaced lint duct. Reassembled, tested, dryer operating properly and quietly."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rock Hill, SC 29730
Mitch H.
Job Details: 10/09/2023
"Removed and replaced console, control and display boards. Reinstalled, turned breaker on, tested all surface eyes, bake and broil. All functions and components operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/09/2023
"Tested and ran diagnostics. No stored error codes. Ran DLMS calibration then diagnostics cycle , both completed correctly. Ran component tests for agitate and spin, no issues found. Unit operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, CT 06010
Ruben C.
Job Details: 10/09/2023
Checked unit found motor starts unit is going directly to done after a minute ordering harness control and actuator could not get return date late in day; ordrng 1 W11481722 (Actuator) and 1 W11643701 (Lower harness) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Bristol, CT 06010
Ruben C.
Job Details: 10/09/2023
Checked unit found tubing for burners are cracked ordering all four burner orifice tubings ; ordrng 1 W11590058 (Left front) and 1 W11590059 (Right front) and 1 W11590060 (Left rear) and 1 W11590248 (Right rear)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near New Hartford, CT 06057
Ruben C.
Job Details: 10/09/2023
Installed new tub assy tested operation normal ran diagnostics normal spin ran normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Winsted, CT 06098
Ruben C.
Job Details: 10/09/2023
Checked unit making normal sound from compressor cooling normally used checked all tubing in back of unit to make sure none are touching used some permagum to help absorb some of the sound; used 1 212643 (SEALER-GUM) from stock
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near West Hartford, CT 06117
Chuck M.
Job Details: 10/09/2023
Customer complaint is that dryer was not starting. Inspected and found thermal fuse open. Replaced thermal fuse and tested. Dryer is starting and heating properly. ; used 1 WP3392519 (THERMAL FUSE) from stock