Service History 118

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 07/14/2025

"Customer has a roach issue currently in home, explained to customer we can not service it."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Cranston, Rhode Island 02910

Lee

Job Details: 07/14/2025

"Customer states draining issueConfirmed issue, found error message pressure sensor fault, need to order and replace control; ordrng 1 W11603810 (Control)"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Warwick, Rhode Island 02888

Lee

Job Details: 07/14/2025

"Customer states cycle will not startConfirmed issue, found lid latch continues to lock and unlock, need to order and replace control and latch; ordrng 1 W11626074 (Control) and 1 W11670519 (Latch)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near East Providence, Rhode Island 02914

Lee

Job Details: 07/14/2025

Customer states unit stopped cooling both sections confirmed issue need to order compressorMonday 12.5; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Process stub)

We serviced a

WHIRLPOOL DRYER

Model WED8900BC0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/14/2025

"Disassembled top, removed and replaced control. Reassembled, tested, all components and functions operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Thomaston, Connecticut 06787

Andre

Job Details: 07/14/2025

SR#7741956317Ck unit upon arrival and found drain pump running consistently check pressure hose for any breaks or leaks contact safety with findings per safety use special project with S Code: S153EB to order control board for replacement inform customer office will call once parts arrive ; ordrng 1 W11603810 (Control)

We serviced a

GENERAL ELECTRIC WASHER FL

Model GTD65EBSJ3WS

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 07/14/2025

Installed bearing wheel belt and door switch.Had to use ts belt didnt order.Tested complete; used 1 137292700 (Belt) from stock

We serviced a

GE WASHER FL

Model GFW550SSN2WW

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 07/14/2025

"Found the tub full drain through drain pump.Power there no drain pump, needs pump Cust need to make room she is aware ; ordrng 1 WH11X29539 (Drain pump)"

We serviced a

GE REFRIGERATOR BO

Model GNS23GMHBFES

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 07/14/2025

Found the freezer defrosted and the drain frozen. Not making ice Fridge empty just move back.The condensor covered in lint and the compressor is hot when plug into amp meter fan and compressor Started right up amps are high 8 filter dryer and condenser coldCleaned condenser coils see if freezer got colder running at 27.All fans running not full frost pattern having compressor problems .

We serviced a

MAYTAG DRYER

Model medb765fw0

Near Bellingham, Massachusetts 02019

Aimee

Job Details: 07/14/2025

"Found the heater open, replaced ts and tested Dryer filled lint cleaned out and advised customer to have vent cleaned Vent wizards; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS02

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 07/14/2025

Replaced fr led and all lights operating (has updated style leds)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 07/14/2025

"Complaint of not cleaning, ran diagnostics filled and wash motor running, lower spray arm rotating, upper arm has water flow but not spinning , clogged. Filter is clear. Took off and attempted to clean and removed a number of bits out of it, but still reclogged when trying to test again. Ordering spray arms ,if any issue with spinning with new arms replace sump (also ordered).Office to contact cs to schedule return. ; ordrng 1 W11025157 (Sump assy) and 1 WPW10317197 (Upper wash arm) and 1 WPW10319027 (Lower spray arm)"

We serviced a

WHIRLPOOL RANGE

Model WFG114SVQ0

Near Torrington, Connecticut 06790

Andre

Job Details: 07/14/2025

Ck unit upon arrival and found lower trim for glass support broken order support for replacement ; ordrng 2 Wp98010185 (Door trim)s

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ11

Near Torrington, Connecticut 06790

Andre

Job Details: 07/14/2025

Ck unit upon arrival customer stated from the first day unit was install water always dispense slow to no pressure. Check and found new external hose has a thicker washer than normal that when tighten to tight will restrict water flow. Make adjust and unit now dispense strong flow and unit will now making normal size cubes. Unit has been making extra small cubes. No leaks or drips unit now operating to manufacturers specs

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017FS0

Near Bristol, Connecticut 06010

Andre

Job Details: 07/14/2025

Ck unit remove and install all new parts and test operation after installing and unit is now running and operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/14/2025

"Inspected and found main control fault and pressure system fault, unit needs main control replaced, quoted and he will call."

We serviced a

LG REFRIGERATOR FDB

Model LRFCS25D3S/00

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/14/2025

"Inspected and found compressor getting 120v but not running, quoted and he will call."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 07/14/2025

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBW00

Near Bristol, Connecticut 06010

Andre

Job Details: 07/14/2025

Ck unit upon arrival and found lights in fresh food light out. Inform customer screw in type bulb is not covered provide customer with part # for bulb and customer stated she will contact warranty because she was told that light bulb would be covered

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM02

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 07/14/2025

"Found the fan in freezer stopped , replaced ts turned right on .; used 1 WP2315539 (Fan) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 07/14/2025

"Found the heater open and needs therm cut off also .Used heater earlier in day; rqstng P&A on 1 WP3387747 (Heater) and 1 280148 (Therm cut off kit), states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Woonsocket, Rhode Island 02895

Aimee

Job Details: 07/14/2025

Found after 4 fills doesnt drain all the way. Has extension on the drain hose advised to put loop on it .Also the needs new preasure switch. ; rqstng P&A on 1 DD81-02635A (Drain pump) and 1 DD81-02317A (Preasure switch)

We serviced a

MAYTAG WASHER FL

Model MHW6630HW3

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 07/14/2025

"Unit is under 1yr wp warranty per service bench F5e2, f2e1, lock failure, stuck key (usually from holding button down). Cs say they came down and were hearing a buzzing sound with display showing end. Also running beyond when unit had stopped.Unit completed diagnostic cycle fine, all functions operating. Unable to recreate cs complaint of buzzing, 16 hr fresh hold was on when hit tested a normal cycle which would have unit running past end. With door lock error in history will order lock assy. Lock could cause buzzing sound if intermittently failing.Office to contact to schedule return.; ordrng 1 W11565030 (Door latch)"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW0

Near West Hartford, Connecticut 06107

Mike K.

Job Details: 07/14/2025

"Unit was disassembled on arrival. F1e1 mcu fault error in history. Assembled enough to be able to run diagnostics. Cs had replaced Drain pump. Runs as soon as plugged in. Had unplugged while reassembling and when plugged in again did not run drain. Ran diagnostics went through fill, all valves working, drain working, but kept trying to drain after empty. Not detecting unit empty. Quoted for control/labor. Collected for service call only"

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT711SMFZ02

Near Canton, Connecticut 06019

Mike K.

Job Details: 07/14/2025

"Unit is under 1yr wp warranty per service bench. Ff section not cooling, fr warmer then it should be. Compressor running, evap fan is not, verified 120vac to fan, not clogged, return vents are, but issue is fan.Replaced fan and running properly. Advised it will take rest of night to cool down properly; used 1 WP2315539 (EVAP MOTOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF27T5201SG/AA

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/14/2025

"Inspected and found dispenser Ui buttons not responding, needs dispenser panel assy, will order and call for return date.; ordrng 1 DA97-17299M (Dispenser Ui assy)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC136RPS00

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/14/2025

"Inspected and found freezer rails binding and freezer having temps fluctuating plus 15 degrees, unit stalling in defrost and rails need to be replaced, will order parts and return.; ordrng 1 W11642241 (Ui board) and 1 WPW10317076 (Main board) and 1 W11658403 (Freezer draw glides)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/14/2025

"Installed clips and filter, cycled and tested fine."

We serviced a

LG REFRIGERATOR FDB

Model LRFCS25D3S/00

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/14/2025

"Inspected and found compressor getting 120v but not running, quoted and he will call."

We serviced a

WHIRLPOOL REFRIGERATOR SI

Model WRS315SDHZ08

Near Windsor, Connecticut 06095

Gary V.

Job Details: 07/14/2025

Inspected and found broken icemaker replaced with new icemaker and cycled tested fine.; used 1 W11700250 (ICEMAKER) from stock

We serviced a

WHIRLPOOL WASHER TL

Model MVWX655DW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/14/2025

Installed new wash plate and bolt. And cycled tested fine..

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Granby, Connecticut 06060

Mike K.

Job Details: 07/14/2025

"Unit had frozen up again, steamed clear and replaced heater and thermistor and installed ice container"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Bristol, Connecticut 06010

Andre

Job Details: 07/14/2025

cK unit upon arrival and found fresh food compartment lights out. Lights is covered under special project S194AQ. Install Led lights for replacement unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVW6230HW5

Near Plainville, Connecticut 06062

Andre

Job Details: 07/14/2025

Ck unit upon arrival per customer unit has F0E5 error code check history and found no error in system. Check unit push down on basket and found no bouncing from basket. Ran spin cycle and found off balancing load on screen with no garments inside unit. Recalibrate unit and ran quick wash with sheets inside unit and found unit operating to manufacturers specs

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4051SR

Near Wolcott, Connecticut 06716

Andre

Job Details: 07/14/2025

"Ck unit upon arrival customer pull unit out from under cabinet where I then proceed to take pictures of buckle floor out and under cabinet for documents, ran unit and found unit leaking from bottom door gasket seal order inner door for replacement submitted for Authorization parts Tentative P/A; ordrng 1 DD82-02117A (Inner door)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 07/14/2025

Complaint that the washer would not finish any cycle. Found error codes F9E1 and F0E3 found bad drain pump and will order for approval.; rqstng P&A on 1 W11396717 (Drain Pump) and 1 W11553446 (Drain Hose Lower)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/12/2025

Unit has an E5 error for failed icemaker thermistor. Replaced icemaker and advised customer to wait 24-48 hrs for ice production.

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Matthews, North Carolina 28105

Caleb

Job Details: 07/12/2025

"Handel missing. No one in house knew where it is or went, one lady came out with a poor attitude screaming that shes trying to nap left door and screws with customer to prevent damaging door. Screws are in box with door.; rqstng P&A on 1 1234567890 (Handle), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM08

Near Matthews, North Carolina 28105

Caleb

Job Details: 07/12/2025

"Ice-maker had ice in the mold. After attempting to engage test switch on ice-maker and the ice-maker motor wouldnt move I found that the ice-maker on and off switch was off, flipped switch back to the in position and was able to successfully engage the ice-maker test switch. Ice-maker motor engaged and dropped ice and called for water. If call back order 1 W11700250 ice-maker."

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Matthews, North Carolina 28105

Caleb

Job Details: 07/12/2025

"Suspension rods shot, extremely bouncy when pushing down tub and releasing. Replaced suspension rods with van stock, calibrated control via diagnostics. Unit also unbalanced. Corrected by adjusting leveling legs. Unit checks fine. ; used 1 W11130362 (SUSPENSION) from stock"

We serviced a

WHIRLPOOL WASHER FL

Model WFW8620HC4

Near Charlotte, North Carolina 28278

Caleb

Job Details: 07/12/2025

"Unit has error for F0E2 over suds, also found an excess amount of debris between the bellow and the door causing a breach in the seal of the bellow allowing a small amount of water to trickle down the front of the unit. Advised customer of proper use and care, cleared error code and ran a normal wash cycle. Allowed the unit to fill and wash and drain. Found no leaks. Unit checks fine."

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Waterbury, Connecticut 06704

Andre

Job Details: 07/11/2025

Ck unit upon arrival and unit still has water but no operation from unit check voltage and found 122VAC at power going in to control and flashing from control order control and latch for replacement submitted for Authorization parts Tentative P/A; ordrng 1 W11419171 (Control board) and 1 W11700916 (Latch)

We serviced a

SAMSUNG DISHWASHER

Model DW80CG4021SR/AA

Near Waterbury, Connecticut 06706

Andre

Job Details: 07/11/2025

Ck unit upon arrival ask daughter who was home whats wrong with unit all she said was its not my house its my mother house. I told her I need more information which she just walk away. Press power button and start button and unit bring in water and started washing unit working to manufacturers specs no issue found

We serviced a

WHIRLPOOL WASHER FL

Model WTW4816FW3

Near Southington, Connecticut 06479

Andre

Job Details: 07/11/2025

S-Code S153EBCk unit upon arrival and found no kink in pressure hose. Found drain pump running consistently install prescreen control and calibrate unit and unit is now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 w11603810 control

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JFFCC72EHL02

Near New Britain, Connecticut 06053

Andre

Job Details: 07/11/2025

Ck unit upon arrival and remove and install ice maker order by previous technician ran diagnostic test 120;96 and 96 unit now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SNHM08

Near Farmington, Connecticut 06085

Andre

Job Details: 07/11/2025

Ck unit upon arrival and remove and install diffuser and control that was order by previous technician adjust and set temperature and inform customer to monitor unit

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Avon, Connecticut 06001

Andre

Job Details: 07/11/2025

Ck unit upon arrival per customer user interface would intermittently flash and beep but unit would always maintain temperature. Check unit and found harness loose at connection inspect and found connection at top hinge is not seated properly secure connection in to slot properly and replace user interface unit operating to manufacturers specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Bristol, Connecticut 06010

Andre

Job Details: 07/11/2025

Ck unit upon arrival and found F4E3 error code wash motor not running. Install prescreen sump motor assembly and ran unit and unit is now operating manufacturers specs ; dspstn on spec-tagged invntry: 1 WPW10327249 VALVE

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Plymouth, Connecticut 06786

Andre

Job Details: 07/11/2025

Ck unit upon arrival and found small belt slip off motor pulley adjust belt back on to pulley and test operation unit is now operating to manufacturers specs specs

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMS309BSS00

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/11/2025

SR#7741962444. Mag tube damaged again. Contacted Techline to document so I can provide customer with SR. Ordering another mag for repairs. ; schdld next appmnt for 7/21 MON AM

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/11/2025

Customer had unit uninstalled and accessible. Replaced failed sump motor. Unable to test unit due to unit needing to be reinstalled. Advised customer to run a cleaning cycle after install.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS07

Near Matthews, North Carolina 28104

Caleb

Job Details: 07/11/2025

Door damaged again. Small plastic tap that inserts into frame to support hinge on door was broken. Customer wants new door without damage. Didnt install part per customer request. ; ordrng 1 W11594927 (Door-ice)

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Matthews, North Carolina 28104

Caleb

Job Details: 07/11/2025

Replaced valve with housing ordered by previous tech. Confirmed sound from valve is corrected.

We serviced a

WHIRLPOOL WASHER TL

Model MVW7232HW0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 07/11/2025

"F7e3 (basket engaged during wash) error in history. Sais during cycle was making a lot of clicking noises. Ran diagnostic cycle and was not agitating properly, seemed to intermittently engage, slider and clutch were replaced last repair, remover slider and looks.fine, no damage and moves freely. Did activate clutch when tested in component testing, but seemed to be on erratic side. In component testing in agitate, failed in slow and fast test, throughout testing unit only turned in one direction. Ordering harness/clutch /slider/control and stator.; ordrng 1 W11568984 (Harness) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11419171 (Main acu) and 1 W10915700 (Stator)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/11/2025

"Flushed unit with 250 psi of nitrogen then Brazed in new compressor kit, drier and coupler filled unit with r600 and checked pressure. Unit is within pressure and operating to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/11/2025

"Ran unit and found water entering machine but shutting off and on never filling up tub, tested float and found working but valve is not. Replaced valve and unit is now filling but not washing, tested motor and 120v is being supplied motor is faulty. Replaced sump&motor recalibrated machine and a,l operations are now working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

JENNAIR REFRIGERATOR SXS

Model JBSS48E22L00

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/11/2025

"Low ice production 1/4 bin in a week, icemaker/optic replaced 2 weeks ago. Measured fr temp at 1. In diagnostics also says 1. Called tech line. With optics working, full cubes just making ice slow says to replace icemaker again.To put icemaker in harvest , power down unit for 10 seconds and when powered back on hit a test button on unit, but regardless, replace icemakerSR#7741962994Office to contact cs when parts come in to schedule return ; ordrng 1 W11735838 (Icemaker)"

We serviced a

KENMORE REFRIGERATOR FDB

Model 795.71093.110

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/11/2025

"Unit not cooling in fr. Found evap top left ice balling. Evaporator is nla. I plainest we usually order compressor/evaporator at or, but being nla it is unrepairable. Collected for service call"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FPHG2399PF1

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 07/11/2025

Complaint of a popping noise and buzzing. Customer mentioned that the refrigerator stopped cooling for a few hours then started running normal and havent heard the noise. Ran all components and unit is cooling properly. Mentioned to the customer to keep an eye on the refrigerator for the next few days and document any issues on video.

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT118FFFH01

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 07/11/2025

Found fridge has a Freon leak repair declined

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 07/11/2025

"Customer states unit is noisyConfirmed issue found noise coming from motor blower, need to replace both.Return Thursday from last appt.; ordrng 1 W11448775 (Motor) and 1 WP697772 (blower wheel)"

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model LFTR2045VF9

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 07/11/2025

Cust stated defrosted in freezer Fans are running and compressor amps are 2.9Found the starter clicking took off and re intstalled compressor started and has frost pattern.Ordering defrost timer and starting device . There sticking ; rqstng P&A on 1 5304526183 (Defrost timer) and 1 5304536666 (Starter) and 1 297286812 (Cap)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 07/11/2025

Control malfunctioning intermittently turns the drain pump on and off and will not stop unlesss unplugged. Order part ; rqstng P&A on 1 W11608056 (Control board)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 07/11/2025

Dryer is heating intermittently. tested with vent test kit it past the test. Checked Voltage at 241 V Order parts timer operating thermostat and high limit kit ; ordrng 1 W10900067 (Thermal cutoff) and 1 WP3387134 (Operating thermostat) and 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS325FDAM04

Near Worcester, Massachusetts 01605

Glenn

Job Details: 07/11/2025

Tried clearing defrost drain but it is clogged and filter housing is worn out the filter does not eject. Order parts operating thermostat; ordrng 1 W10862461 (Filter housing) and 1 W11512417 (Drain tube extension)

We serviced a

WHIRLPOOL WASHER FL

Model WFW85HEFW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/11/2025

"Spoke with customer, she says leak is intermittent. Doesnt happen all the time. Tested washer in normal cycle, no leaks observed. Checked and inspected, found slight water trail below door. No apparent tears or damage to bellows. Removed and replaced bellows. Tested washer, no leaks found.; dspstn on spec-tagged invntry: 1 W11106747 BELLOW"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/11/2025

"Removed, replaced and adjusted catch and strike. Door operating and closing properly."

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI95X15HZ00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/11/2025

"Removed and replaced auxiliary drain pump assembly and bin thermistor. Plugged unit back in, tested, found that hose from bin to pump is leaking. Ordering hose and clamps. Advised customer that office will call to schedule when parts arrive.; ordrng 2 W10670799 (Clamp)s and 1 W10825876 (Hose)"

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSC21C6MFZ05

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/11/2025

Customer pulled refrigerator for me to access. Checked and found compressor pulling 10.4 amps trying to start. Needs compressor. Parts covered under sealed system warranty but not labor. Quoted customer for repair and saved estimate. Customer is going to think about it. Collected for service call on cc.

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFI2570FEZ16

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 07/11/2025

Complaint unit leaking from different location now. I found water leaking from drip pan in freezer unit leaking due to house floor being severely unlevel refrigerator was never properly leveled from install team. What about a inch and a half out of level on the front right corner front right side rear right side was about a quarter of an inch out of level installed shim board to properly level unit so water would go down the center drain instead of to the right where there is no drain Fridge is still lower in front than back may be a future issue still but is much more level side to side when using a cup of water water is now flowing into the center drain properly. Left part with customer.

We serviced a

SAMSUNG DRYER

Model DVE45M5500Z/A3

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 07/11/2025

Customer complained unit taking too long to dry inspected unit found heater coming on and cycling properly drum is turning could not find issues with anything clogging vents. Found control board error code ordering control board informed customer office will call when part comes in.; rqstng P&A on 1 DC92-01896D (Pcb)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 07/11/2025

Customer complained of sizzling noise from freezer informed customer that is normal operation from defrost heater checked and found no shorts and defrost heater or defrost thermostat. No signs of ice buildup or water leaking from icemaker in freezer proper operation.

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCF72DKL01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/11/2025

"Customer complained left side refrigerator door not closing properly found Molly not catching. Moen is OK found door hinges are OK found issue is because floor is uneven. Was able to fix adjusting legs, but floor is overall uneven. Which coukd not be adjusted from back feet also. Got mullion to close . Verified proper operation."

We serviced a

JENN-AIR WALL OVEN DBL

Model JJW3430LL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/11/2025

Customer complained of error code pulled up error code list found two recent codes in history f8e0 and f1e1. Found fan running and no shorts in wiring. Ordering acu and keeping fan for return call. Scheduled return call with customer. ; ordrng 1 W11448961 (Acu)

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSC21C6MFZ00

Near Charlotte, North Carolina 28226

Clinton

Job Details: 07/11/2025

Replaced parts ordered. Unit is still cooling properly on arrival. No issues found at time of service unit freezing and cooling

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/11/2025

Returned to replace control board and separator. Customer said unit had defrosted again but upon arrival freezer was 3? and ref was 40?. Installed control board and unit started cooling.installed separator also. verified proper operation

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 07/11/2025

"Unit not cooling freeze. Found partial frost pattern. Found compressor kicking out after running. Not start relay. Ordering compresser, filter drier and process valve. Also 2xtimeframe . Informed customer office will call when authorized and oarts come in. ; rqstng P&A on 1 W11557425 (Compresser) and 1 W11109499 (Drier) and 1 W11506635 (Process valve) and 1 2xtimeframe (2x timeframe)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 07/11/2025

Customer complained of no ice found freezer proper temperature. Unit has dispensing water replaced icemaker from pre-ID part. Informed customer give 24 hours for ice.

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ1

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/11/2025

"Had to wait a few minutes for customer to get home. Customer complained unit not working , motor not running . upon arrival Found signs of bug infestation . took pictures informed customer warranty void . Left call"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/11/2025

"Unit constantly draining when plugged in. Confirmed no restrictions or kinks in pressure hose, unit needs new control for failed press port. No eta available.; ordrng 1 W11603810 (Control)"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/11/2025

"Safety SR#7741885232 start button stuck. Replaced ui, unit checks fine."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC503ESS00

Near Charlotte, North Carolina 28226

Caleb

Job Details: 07/11/2025

Spoke with Debra before contacting customer. Informed her to assess first pic taken by first tech. Doors were already unleveled before making repairs. Customers complaint is a cosmetic issue that was present before repairs were made. Functional repairs were made and corrected. Informed customer that we cant address cosmetic issue outside of the 30 day cosmetic period.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Charlotte, North Carolina 28208

Clinton

Job Details: 07/11/2025

The bent is the issues its very short just about foot and half and the out side vent flap is stuck open. This is causing condensation in the unit while the unit is not even in use. Customer with have to install and new flap out side possibly new venting

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Charlotte, North Carolina 28216

Clinton

Job Details: 07/11/2025

Unit has a failing sealed system leak a small one order evaporator and compressor requesting two times frames.This is a r134a system ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap)

We serviced a

KITCHENAID MW/ WALL OVEN CO

Model KODE500ESS20

Near Charlotte, North Carolina 28214

Clinton

Job Details: 07/11/2025

Replaced meat probe unit still displayed the error after repair. Ordering harness and control board. ; ordrng 1 W11448962 (Control) and 1 W11245674 (Harness) and 1 W11252826 (Probe hanesss)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/11/2025

"Checked and found ice maker broken with tray hanging. Removed and replaced ice maker. Entered diagnostics, ran ice maker test 44, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled normally. All operating properly.; used 1 W10873791 (Ice maker) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/11/2025

"Confirmed issue, drain pump starting as soon as washer is plugged in. Removed and replaced control, ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

MAYTAG WASHER TL

Model MVW7230HC1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/11/2025

"Checked and tested. Ran diagnostics, found F6E3 communication error. Found rotor bolt had come loose and fallen out. Applied locktite and reinstalled bolt. Checked suspension, no abnormal movement in basket. Removed and replaced UI panel. Ordering control. Checked part availability and scheduled return for 7/21 PM ; ordrng 1 W11614514 (Control)"

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Charlotte, North Carolina 28214

Clinton

Job Details: 07/11/2025

Dryer heating properly the the vent is restricted failed vent test kit informed customer of the issue. Needs vents cleaned. ; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100VQ2

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 07/11/2025

Two point washing machine will not start just makes a ticking noise will not do anything no matter where time is set. I found lid switch has failed. A bypass lid switch was able to get timer to start to work timer still not working properly as well ordering timer and water level sensor as well. As unit not detecting water level in tub properly customer stated it was trying to overfill and would not drain. She had to bucket water out of the tub by hand.; ordrng 1 WP8318084 (Switch) and 1 W10339334 (Water level switch) and 1 WP8572976 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ05

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/11/2025

Complaint not cooling. I found compressor v locked up .2 ohms across immediately causing start device to click off. I found after cutting filter drier off foul odor smoke no refrigerant coming out of filter drier. Drier beads are very dark and soaked brownish oil dripping out of line customer thought her dog had had an accident mixed with electrical burning. Manufacturing file number 7741963018 deeming unit non repairable due to contaminated system

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Charlotte, North Carolina 28202

Clinton

Job Details: 07/11/2025

On arrival found unit low on charge customer stated previously three years prior a company come out and done a repair notice they tapped in to the seal system the unit was little low on charge. Charged system to proper refrigerant and unit began to build a proper frost pattern.

We serviced a

WHIRLPOOL WASHER FL

Model WFW5720RR0

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 07/11/2025

Complaint washing machine will not power on at all. I found fuse on control is open replacement control tested operations. Unit is now operating properly. All cycles are working properly as well. I suspect when we are having electrical storms this past week that is what issue occurred as both the dryer and the washing machine stated power outage has occurred press any button to continue.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHV02

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 07/11/2025

"Complaint refrigerator fresh food zone is not cooling but freezer. Everything is frozen. I found evaporator fan motor is not spinning at all. When door is closed to compressor is actively running upon arrival. Food and freezer is frozen, especially in the lower bin but on the top shelf food is measuring 12?F. So barely freezing fresh food zone is reading 51.7? to 68?. damper control motor is opening, but appears to be stuck with snow. customer to power off for at least 48 hours before re-arrival.; ordrng 1 W11224591 (Fan mtr assembly)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW75HEFW0

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 07/11/2025

Complaint drain pump will not turn off. Touchscreen is unresponsive. Nothing is working. I found error code F3e1 I cleared code ran diagnostic cycle. Replaced water level sensor tested operations no further issues found everything working properly. As of now customer started a load quick wash cycle before departure. It is working fine and draining all water out fine.; used 1 WPW10448876 (SWITCH-WL) from stock

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28209

Caleb

Job Details: 07/11/2025

"Excessive vibration coming from motor mount. Mount attached to cheap metal causing motor to vibrate excessively, dryer sitting on top of washer thats also made of cheap materials causing more vibration. Then units being in a small closet amplifying the sounds, customer also stated that the unit would run through a cycle or two then stop due to motor overheating. Need to rebuild motor assembly.; ordrng 1 WPW10211911 (Housing) and 1 WPW10396034 (Motor) and 1 W11676491 (Motor mount) and 10 W11113654 (Sound damper)s and 3 WP488729 (Screw)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 07/11/2025

"Complaint door handle is loose will not tighten. Found complaint true set screw was stripped out replaced handle, tested operations no further issues reported"

We serviced a

WHIRLPOOL WASHER TL

Model WTW7500GW2

Near Lincoln, Rhode Island 02865

Lee

Job Details: 07/11/2025

"Customer states only fixed off balance issue, unit still makes noise occasionally Confirmed issue, found slider cracked causing to sometimes rub against clutch during spin cycleReplaced tested okay; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lincoln, Rhode Island 02865

Lee

Job Details: 07/11/2025

"Customer states unit makes noise during spinConfirmed issue, found idler pulley and rollers hard to turn, replaced all tested okay; ordrng 1 WPW10314173 (support), dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Providence, Rhode Island 02908

Lee

Job Details: 07/11/2025

"Customer states error message 8-1 confirmed issue, found mice chewed multiple wires, explained to customer we do not service units with mice damage.Collected service fee.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

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