Service History 118

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 10/07/2025

"Upon arrival, customer asked me if I was just there to make sure you doing the same thing because she wanted a refund informed customer I will look at the machine. Found gearcase had leak causing oil to cover cam and belt. Would need new gearcase at least and clean oil off cam and belt. Customer did not want to repair further, just wanted refund. . Called Randy. Randy says to inform cyst she will be refunded everything minus trip fee. She didnt act pleased about this , asking what a trip fee was, I explained what a trip fee is. She wanted to talk office , I gave her a magnet. Left call."

We serviced a

WHIRLPOOL RANGE

Model WFC340S0AW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/07/2025

Return to install infinity switch and burner install installed parts verified proper operation

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 10/07/2025

There was a minor leak but unable to reproduce leak customer instruction possible loading issue

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Springfield, Massachusetts 01108

Gary V.

Job Details: 10/07/2025

"Arrived and no one home, went into basement per office instructions. Inspected and found unit not installed properly. No hot water supply and drain hose laying on floor going directly into a sump pump below floor causing siphon off and no fill situation. Raised drain hose above 4ft to stop siphon off and set water temp setting to cold/cold only. Customer would need 8ft fill hose to connect hot water to unit. Cycled thru diagnostics and tested fine, unit is now useable. ***Nobody available to explain 5 star survey from whirlpool***"

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Springfield, Massachusetts 01129

Gary V.

Job Details: 10/07/2025

"Inspected and found rotor seized on the bottom of the gear case, gear case bearings worn out, and wash plate seized on the top of the gear case, quoted for repair and he will call if he wants to proceed with repairs."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW2

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 10/07/2025

"Installed new inlet valve and finger fill switch, cycled and tested fine."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF260BEAESR/AA 05

Near Agawam, Massachusetts 01030

Gary V.

Job Details: 10/07/2025

"Installed new drain kit and evap cover, cleared drain tested fine. Customer had additional concern of no Ice production, inspected and found ice maker broken, will order and call for return date.; ordrng 1 DA97-07603B (Ice maker)"

We serviced a

KITCHENAID WALL OVEN

Model KOES530PPS01

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/07/2025

"Unit is under 1yr wp warranty.Called 55 minutes ahead and left message to preheat oven, tried again at 30minutes ahead. Cs missed the calls and message. Installed new gasket and preheated to 350 let run for 20 minutes after preheated. Bottom vent temp got up to 127, within allowable temps per whirlpool of up to 194."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/07/2025

"Unit is under 1yr wp warranty per service bench. Complaint of water leaking into drip pan. They had pulled unit out to check it and put back so not secured. Says it happened with/without dishes and would happen late in cycle, sometimes 45 minutes in. Explained frequent causes, dish placement, too much soap and not being tipped back. Uses pods and no suds build up, say it happened with/without dishes and usually has bowl in back, plates in front. Unit was tipped forward. Raised front feet to tilt unit back f8e4 only error in history, cleared. ran diagnostic cycle three times with no issue."

We serviced a

SAMSUNG DRYER

Model DVE45R6100W/A3

Near Somers, Connecticut 06071

Mike K.

Job Details: 10/07/2025

"Replaced heating element and thermistor. Verified operation in timed dry, heating properly"

We serviced a

MAYTAG WASHER FL

Model MHW6630HC0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 10/07/2025

"Checked unit and found customer having issues with door closing, checked door and found it sagging down hitting bottom of cabinet found hinge pins cracked causing issue with door. Will replace hinge, outer door and caps, parts tentative p/a ; ordrng 1 W11316913 (Outer door) and 1 WPW10208415 (Hinge) and 4 WPW10208398 (Caps)s"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KSRA22CNSS00

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 10/07/2025

Installed new ice maker and cycled found unit now holding water and operating to factory specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT519SZDB09

Near Somers, Connecticut 06071

Mike K.

Job Details: 10/07/2025

"Drier cap line is aluminum, left original dryer on. Replaced compressor. Pulled into vacuum and held. Charged with 48g r600a. Plugged unit in and let run, freezer blowing cold and discharge line hot. Refrigerant does make some gurgling, explained as normal operation and unit is cooling. Allow 24 hours to get to set temperature"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/07/2025

"Cs says they had an electrical panel replaced and that was they started having issues. They found the voltage was incorrect, too high and that was corrected. Unit working still nice then, but were advised to have unit checked out. Was finishing load on arrival, spinning out properly.F0e9 out of balance load, only error on n history. Ran diagnostic cycle fine. Lower unit visual inspection fine. Suspension tests good. Collected for service call via cc"

We serviced a

JENN-AIR RANGE

Model prg4802p

Near South Windsor, Connecticut 06074

Mike K.

Job Details: 10/07/2025

"Had fallen on door and lower connectors popped out, will not go back in. Was able to get door out and reset hinges and reassemble, working fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 10/07/2025

"Checked and found drain pump constantly running. Was able to cancel and enter diagnostics. Found F1E1 main control fault and F3E1 pressure system fault. Cleared errors. Started washer in Quick wash cycle. Filled and began agitating properly. Cancelled cycle, washer drained correctly and shut down. Ordering control. Checked part availability and scheduled return for 10/9 PM.; ordrng 1 W11603810 (Control)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Agawam, Massachusetts 01030

Gary V.

Job Details: 10/07/2025

"Inspected and found deli drawer control board and wire harness broken and freezer evaporator fan motor not running, quoted and he will call if he wants to proceed with repairs."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 10/06/2025

"Complaint that the range has the error code F3E1, F3E0. Replaced touch control board and unit working normal. No more codes."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/06/2025

"Inspected and found timer and dial broken, will order parts and return.; ordrng 1 W11685947 (Timer)"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES2

Near East Granby, Connecticut 06026

Gary V.

Job Details: 10/06/2025

"Inspected and found open bake element and had to drill out screws to remove panel, replaced with new element and cycled, tested fine.; used 1 W10779716 (ELEMENT) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS01

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 10/06/2025

Customer complained ref door not closing. Found unit not level and left side ref door bottom hinge slightly bent. Was able to fix hinge so that door would close properly. Verified proper operation.

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HC3

Near Lowell, North Carolina 28098

Ryan S.

Job Details: 10/06/2025

"Customer says it wont finish load sometimes on normal but will on quickest, says she got D 5 error. Customer could not find purchase receipt and unit was not registered. Customer did not want to pay for repair or anything. Left call."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 10/06/2025

Return to replace icemaker and baffle installed parts cycled icemaker icemaker went through harvest and field verified proper operation.

We serviced a

AMANA COOKTOP

Model AGG222VDW6

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 10/06/2025

Installed new ignitor and thermostat heated oven to 350 degrees and oven is now holding temp and working to specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHV01

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/06/2025

Installed new jazz board and bimetal /harness. Verified unit working as designed. Customer paid on previous ticket. Son let me in to repair this day.

We serviced a

GE DISHWASHER

Model GDP665SYN3FS

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 10/06/2025

Ran unit and found good amount of water filling. Customer switch the breaker off and then switch it on. Made sure water valve is fully opened. Ran a quick cycle and dishwasher running normal. Found no issues with the unit. Customer had a plumber fix the water valve and unit ran ok with them and same this time. No issues found. Mentioned to the customer that it important to do a clean cycle from time to time and minimize any issues.

We serviced a

MAYTAG WASHER TL

Model MVWP575GW0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 10/06/2025

Found loose connection to the actuator and motor. Adjusted and fitted the harness wire and unit working properly. Collected extra for minor adjustments.

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT311FFFH01

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 10/06/2025

"Replaced all parts ran leak test with nitrogen. Charged up with R600a. No leak detected. Charge to 47 g. Freezer starting to cool.; used 2 W11504415 (COUPLER 8.5/8 NR MS 00), and 2 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near York, South Carolina 29745

Mitch H.

Job Details: 10/06/2025

"Tested and ran diagnostics. Found multiple error codes. F1E1 control error, F9E1 drain error, F8E2 inlet valve error, and F7E2 wash motor error. Ordering control. Checked part availability and scheduled return for 10/13 AM ; ordrng 1 W11462461 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/06/2025

Checked and tested. Found high pitched noise coming from motor. Ordering motor and blower wheel. Checked part availability and scheduled return for 10/13 AM ; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Blower wheel)

We serviced a

WHIRLPOOL RANGE

Model wfg361lvs1

Near Warwick, Rhode Island 02886

Lee

Job Details: 10/06/2025

"Customer states oven does not light, gas smell.Confirmed issue. Found faulty igniter, replaced tested okay."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 10/06/2025

"Installed parts but found shorted start switch order part ; ordrng 1 WPW10563095 (Start switch), dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT"

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Dudley, Massachusetts 01571

Glenn

Job Details: 10/06/2025

Installed control board calibrated washer tested all ok

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Warwick, Rhode Island 02886

Lee

Job Details: 10/06/2025

"Customer states unit gives error message 6-1, confirmed issue, found temp sensor reading off, replaced, tested okay"

We serviced a

MAYTAG WASHER TL

Model MVW5035MW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/06/2025

"Ran washer due to making noise wile filling and found when unit would fill with water it would start to pulse the whole time making a loud noise threw the house, removed water connections and found water pulsing when coming out of hoses advised customer washer is operating to specs the house water connection needs to be checked. I adjusted water flow to really low and it stopped the pulsing, customer will have water shut off replaced and checked. Recalibrated washer and all functions are working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/06/2025

"Tested washer and found unit would not wash checked for errors and found F8e1 long fill, ran a test and found hot water side not coming on causing unit to shut down when filling and never complete the cycle. Turned hot water on and ran a calibration cycle unit went thew normally. Advised customer hot water needs to be turned on and unit is working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RB00

Near Cranston, Rhode Island 02920

Lee

Job Details: 10/06/2025

Installed part tested okay

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/06/2025

Replaced previously ordered part tested operations. Unit is cooling fine upon departure. Both zones.

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/06/2025

"Complaint microwave left hand screen where the fan and light button are are not turning on when touched. If power goes out unit will stop working for 2 to 5 days then magically on its own it may start working again was able to duplicate complaint upon arrival as unit was not working. Customer had it working perfectly fine yesterday no loose connectors ordering left-hand touch, control, module, and main control module as well as the harness for communication between the two. parts are special order back order parts.; ordrng 1 W11758802 (Control) and 1 W11220420 (Control) and 1 W11213885 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/06/2025

"Complaint barely a dribble of water coming through even with new filter installed shook out old filter. Lots of debris came out of old filter, which was clearly clogged. No change with new filter installed ordering filter housing; ordrng 1 W11346622 (Resivour)"

We serviced a

KITCHENAID WALL OVEN

Model KSDB900ESS4

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/06/2025

Complaint making clicking noises around 180?. Sounds like youre trying to start your car when the batterys dead type of noise. I found noise was due to convection fan blades. One of them had gotten slightly bent and was clicking against the back wall. Adjusted blades Tested operations. Everything is now working quietly like it is supposed to unit preheating all the way up to 500? with no noises. All fans are working as designed unit heating perfectly fine and canceling cycle perfectly fine all elements bake broil and convection elements are all working as designed.

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 10/06/2025

Installed outer tub and spin basket an slider clutch rotor and statorWith all new bolts. Installed all parts ran diagnostics complete; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT314TFDW00

Near Taunton, Massachusetts 02780

Aimee

Job Details: 10/06/2025

Found water over flows drain shimmed front legs back. There is a heater in drain and is clear not frozen.Put new heat probe kit on

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 10/06/2025

"Installed spin basket, filter drain and shifter and cam, door lock Went to run through dianostics found sparks shooting out by r 69 pin Called tech line spoke to Chris tested drain pump ohm are bad.; ordrng 1 W11608056 (Control) and 1 W10919003 (Drain pump) and 1 W11665968 (Harness) and 1 W11307244 (Latch), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11307244 DOOR LOCK"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Westport, Massachusetts 02790

Aimee

Job Details: 10/06/2025

Installed belt and blower found lint getting stuck in blower .Advised to shorten hose and use semi ridged or hard pipe.Also this is a motor for a long run vent and is under 3 feet

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Dartmouth, Massachusetts 02748

Aimee

Job Details: 10/06/2025

I order the draw slide not the panty glide .; ordrng 1 W10499289 (Pantry slide left)

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near New Bedford, Massachusetts 02740

Aimee

Job Details: 10/06/2025

Installed new shocks complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 10/06/2025

Pump Running - SP W11766193 - Special Project S153EB.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Fairhaven, Massachusetts 02719

Aimee

Job Details: 10/06/2025

"Found on list for heater replaced, and need new gasket ,and float.There missing corner tabs and wont to bring pump . ; rqstng P&A on 2 W11579566 (Corner tub)s and 1 W11483553 (Gasket) and 1 W11537778 (Heater) and 1 W11545764 (Float) and 1 W11416363 (Washpump)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRF535SWHZ12

Near Acushnet, Massachusetts 02743

Aimee

Job Details: 10/06/2025

Installed gasket end cap and cover complete

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT314TFDW03

Near Cranston, Rhode Island 02910

Lee

Job Details: 10/06/2025

Installed compressor tested okay

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 10/06/2025

"Disassembled. Removed and replaced float switch and sump assembly. Reassembled, tested. Found drain pump not working and not water going into dishwasher. Pump/motor starting normally. Checked and found no power coming from control to drain pump or inlet valve. Ran diagnostics, found no control error. Inspected and found no visible breaks or damage to wiring. Ordering control and harness. Checked part availability and scheduled return for 10/13 PM ; ordrng 1 W11637581 (Control) and 1 W11697034 (Harness)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/06/2025

Replaced control and calibrated washer tested all ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lincoln, Rhode Island 02865

Lee

Job Details: 10/06/2025

"Tub came damage, need to reorder, old tub is fully uninstalled, ready for new tub,; ordrng 1 W11409866 (Tub)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW2

Near Franklin, Massachusetts 02038

Lee

Job Details: 10/06/2025

"Customer states unit does not agitate, confirmed issue found actuator failed, replaced off truck tested okay ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 10/06/2025

"Complaint dryer starts and stops randomly I found wrinkle prevent is turned on for 150 mins that feature is designed to start and stop dryer randomly to prevent clothing from wrinkling and creasing. Dryer vent temp is 177? f hi heat down to 150? at vent tube. And unit is set on low temp upon arrival witch cycles at low 110? hi of 145? lowest temp before air dry is 90/ 125 degrees f4e4 error in fault history incoming voltage 126 L2, 123 L1, 249 across red black to heater. Incoming voltages are different from when I was here last time. I suspect only issue customer is having them is user based as of right now resistance value is .3 ohms at control when moisture bar sensors are shorted across control is turning machine off within first five minutes of operation with no load in dryer when moisture bar sensors are short of crossed with a wet rag dryer continues to tumble and not turn off Used paper clip to get resistance value."

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW1

Near Worcester, Massachusetts 01603

Glenn

Job Details: 10/06/2025

Washer drain pump failure. Installed drain pump tested all ok

We serviced a

WHIRLPOOL WASHER FL

Model CHW9150GW1

Near Worcester, Massachusetts 01610

Glenn

Job Details: 10/06/2025

Customer cancel appointment because he was unaware that they were going to have to pay labor for the repair. Hes going to call Whirlpool in regards to this issue as the washer has not worked since purchased.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Berlin, Connecticut 06037

Jimmy R.

Job Details: 10/06/2025

"Tested washer and found unit would not spin out it would go off balance and shut down. Checked tub suspension and found front bouncing and basket wobbling this is causing the off balance. Found hub warn out and suspension bad replaced both parts and also replaced agitator due to warped, recalibrated unit and machine is now spinning out properly ; used 1 W10528947 (HUB), and 1 W11130362 (SUSPENSION) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Plainville, Connecticut 06062

Jimmy R.

Job Details: 10/06/2025

"Tested dryer due to when running unit would start to make a loud clicking clunking noise coming from rear of unit, wile running heard the noise coming from back of machine traced noise to vent moving wile running and making an odd noise. Adjusted venting to stop noise and unit is now running and operating to factory specs"

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 10/06/2025

Installed new main cntrl and ran unit thew a calibration cycle unit went thew properly. Ran a wash and spin finding all operations now working to specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Waterbury, Connecticut 06779

Jimmy R.

Job Details: 10/06/2025

"Tested unit and found dishwasher not powering up and no lights coming on, tested voltage to terminal block and found no power, tested outlet unit was plugged into and no power. Found circuit breaker had tripped causing no power to unit, reset breaker and unit is now running and operating normally. Ran a calibration cycle and all functions went threw normally"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Suffield, Connecticut 06093

Mike K.

Job Details: 10/06/2025

"Has a built in top that was stuck, they had a contractor removing as I arrived. Replaced detergent pump, ran test and pump is activated. Cs to monitor. Dispenser is all cleaned and do not see any physical damage. If issue continues would replace dispenser assy."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Suffield, Connecticut 06093

Mike K.

Job Details: 10/06/2025

"Unit is under additional year warranty purchased from Costco. Unit will not run cycle, water left in unit after not completing last load. Found broken wire to the drain pump. ; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 10/06/2025

"Diagnosis covered by authorization. leaked on floor, attempted again and smelled like something warm/melting, agitator not agitating properly.Ran diagnostic cycle. Verified while tub moving in agitation. Actuator arm is free moving/broken. Quoted for actuator/labor, accepted. Replaced actuator ran quick wash into agitation fine, ran diagnostic cycle and completed fine; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF220NCTASR/AA 029

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 10/06/2025

"Cs had concerns about operation after last repair. Ff section was at 33 degrees, but was set to coldest setting, set to mid temp range and advised to lower or raise temp to his preference, but holding temps so fan operation looks to be fine. Also wanted me to check his icemaker while there. Is making ice but coming out in clumps. Unit is overfilling front two cubes and nothing in rest. Suggested raising front feet ( unit fills tray from front) if continues issues could replace icemaker)No payment as less then 30 days from repair."

We serviced a

GE DISHWASHER

Model GDF520PSJ0SS

Near Springfield, Massachusetts 01109

Mike K.

Job Details: 10/06/2025

"Complaint of unit leaking. Found leak in drain hose, extension. Quoted for hose/labor. Accepted. Paid full via check. Office to contact cs when part comes in to schedule return ; ordrng 1 Wd24x1066 (Drain hose extension)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/06/2025

"Replaced control and ran bake, preheated to 350 fine. Control operating properly. Front right igniter has no spark, but can be lit by handheld igniter, wasnt a noted issue to address."

We serviced a

FRIGIDAIRE RANGE

Model FGGH4047VFB

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/06/2025

"Door glide had come off of drawer right side, screw jammed in glide and support fell of, was able to take apart and reassemble, no physical damage done, working fine"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 10/06/2025

"Inspected and f8e4 fault, unit leaning forward causing leak out the front, leveled and adjusted and cycled thru and tested fine now."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HS1

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 10/06/2025

I replaced command control test Operations of the oven. Everything is working properly oven preheating fine canceling cycle is fine. Broil is working fine canceling cycle is fine. No error codes temperature sensors measuring fine.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model GI6SDRXXQ02

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/06/2025

"Disassembled refrigerator interior. Removed and replaced reservoir assembly and ice maker. Reassembled, installed new filter customer had purchased. Tested ice maker and dispenser. Ice maker cycled and filled correctly, dispenser operating properly. All operating properly."

We serviced a

MAYTAG WASHER TL

Model MVW7230HC0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/06/2025

"Tested and ran diagnostics. Found F7E4 basket reengagement error. Removed rotor to check slider. Found gear case shaft and slider retainer rusted. Gear was wet and oil was present. Needs gear case, clutch and slider. Quoted customer for repair and saved estimate. Customer is going to discuss it and let us know. Collected for service call on cc."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Worcester, Massachusetts 01607

Glenn

Job Details: 10/06/2025

F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Replaced faulty control board pressure switch failure. Calibrated washer and ran diagnostics cycle tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Grafton, Massachusetts 01536

Glenn

Job Details: 10/06/2025

Found loud vibration from the fill valve only when the icemaker calls for water does not occur when the dispenser is used order valve Call customer 30 minutes prior to return visit .; ordrng 1 W11548535 (Fill valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Hartford, Connecticut 06112

Gary V.

Job Details: 10/06/2025

"Inspected and found icemaker broken,, replaced with new icemaker, and cycled, tested fine, please allow 24 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HS01

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 10/06/2025

Customer comply unit came broke. Replaced pre id cooktop from ts. Took pictures. Unit was not installed so could not test.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Windsor, Connecticut 06095

Gary V.

Job Details: 10/06/2025

"Installed new pump and harness, cycled, tested fine."

We serviced a

WHIRLPOOL WALL OVEN

Model JOESC730RL

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/06/2025

Upon arrival went to take out oven found could not remove oven due to the way unit was installed. Power cord ran up behind microwave which was separate. Unit would have to unhook unit from junction box pull completely out pull microwave out to run unit back through called Randy. Talk to him about it. Informed customer they will need to remove unit and call office to reschedule when unit is pulled out.; saved tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/06/2025

"Customer complaining unit really bad bouncing during spin Avenue had bad hub and suspension after running unit also heard belt squeaking very bad. replace suspension, hib and bekt.ran high speed spin after calibrating new suspension to control board. Verified proper operation.; used 1 W11130362 (SUSPENSION), 1 W10528947 (HUB), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near Northbridge, Massachusetts 01534

Glenn

Job Details: 10/06/2025

Installed drain hose tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model MVW6230RHW3

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 10/06/2025

Complaint that the washer has rust marks at the top edge under the lid. Found brace rusting and marking the panel. Will order parts for a return visit.; ordrng 1 W11381327 (Top Brace) and 1 W11700916 (Lid Lock)

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RF27T5201SRAA 51

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 10/06/2025

"Unit has stopped making ice, bin is jammed, not fully in on upper half. Was able to remove bin, tested icemaker and humming but not advancing, no ice in tray. The bin will not go in securely, top not securing. Was able to pop top of bin back together and sealing properly. Quoted for icemaker/labor. Cs will think it over. Collected for service call via check"

We serviced a

JENN-AIR M/W OTR

Model JMC2430IL03

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/06/2025

"Breaker was off on arrival. Removed and replaced console. Reassembled and reinstalled in wall. Turned breaker back on, tested, operating properly."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 10/06/2025

Replaced parts that was needed ran diagnostic cycle and all working normal. ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP

We serviced a

LG REFRIGERATOR FDB

Model LFX31945ST

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 10/06/2025

"2014 LG bottom mount French door unit. Not cooling either section, compressor is running. No frost. Sealed system issue.Repair would require new compressor/evaporator. Denied repair. Collected for service call via cc"

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Grafton, Massachusetts 01560

Glenn

Job Details: 10/06/2025

Found worn out idler pulley making loud noise. order part ; ordrng 1 WPW10547292 (Idler pulley)

We serviced a

WHIRLPOOL WASHER TL

Model MVW6200KW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 10/06/2025

"Inspected and found open capacitor, broken actuator, and belt loose, replaced actuator capacitor, and belt, and cycled tested fine; used 1 W11395618 (CAPACITOR/INTER COIL), 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 10/03/2025

Customer complained unit wont spin. Upon arrival fiund inner tub loose. Found hub is tight but inner basket damaged. Found splines on gearcase corroded. Needs new inner basket and gearcase and hub. Informed customer to check inner basket for damaged and calll office when part arrives(gave customer magnet ) putting in for 2xtimeframe. Also informed customer she will need to move things out from around washer for when I return to have room to repair unit. ; ordrng 1 W11454734 (Gearcase) and 1 W10752719 (Inner basket) and 1 W10528947 (Hub) and 1 2xtimeframe (2xtimeframe)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404kps0

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 10/03/2025

Replaced all parts and dishwasher running normal. Ran diagnostic cycle and all working properly. No leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JFC2290REP00

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 10/03/2025

Complaint that the refrigerator door is not closing properly. Found failed mullion and door gaskets.; ordrng 1 W11177238 (Mullion) and 1 W10830046 (Gasket)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/03/2025

"Unit is occupied new build. Customer complained unit not working. Found pressure system error . Found pressure hose ok. Replaced control board. Ran quick wash. Unit filled and started washing. Verified proper operation. Unit is under 1 year warranty, but also covered under S Code: S153EB, p&l to replace control board."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model wrf555sdfz03

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/03/2025

"Tested and found ice maker would not cycle, also found LED module flickering. Quoted customer for repair, customer approved. Removed and replaced ice maker, now cycling and filling properly. Ordering LED module. Checked part availability and scheduled return for 10/8 PM. Collected full amount on cc.; ordrng 1 W11043011 (LED module), used 1 W10882923 (Ice maker) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 10/03/2025

"Cust washer isnt getting enough water low flow and preasure to washer So the clothes are grinding on top of wash plate.Needs was a water valve and harness; rqstng P&A on 1 W11165546 (Water valve) and 1 W11676811 (Harness), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model Wtw4955hw3

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/03/2025

"Tested and confirmed issue of drain pump constantly running. Unplugged, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer operating properly. Washer does fall under serial number range of S-code S153EB.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 10/03/2025

"Installed all new parts and ran unit thew a calibration cycle, unit is now washing and working to manufacture specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/03/2025

"Customer complain unit dancing, and shaking upon arrival found suspension was bad needs new suspension. Also found inner tub is loose. Tried to check hub but wash plate is stuck on unit . would have to order new wash plate and hub to repair quoted for repair. Customer denied repair collected trip fee."

We serviced a

SAMSUNG DRYER

Model DVE45R6100W/A3

Near Somers, Connecticut 06071

Gary V.

Job Details: 10/03/2025

"Inspected and found heater broken and making contact with frame, will order new heater and thermistor and return to replace and test all other functions.; ordrng 1 DC47-00019A (Heater) and 1 Dc32-00007a (Thermister)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT519SZDB09

Near Somers, Connecticut 06071

Gary V.

Job Details: 10/03/2025

"Inspected and found poor cooling and compressor running hot, no frost on evap, unit needs compressor replaced. Will order and call for return date.; ordrng 1 W11506635 (Stub) and 1 W11582592 (Compressor)"

We serviced a

JENNAIR REFRIGERATOR FDB

Model JFFCC72EFP02

Near Stafford, Connecticut 06076

Gary V.

Job Details: 10/03/2025

"Installed new ice bin and cycled, tested fine. Customer declined on having drain tube thawed."

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