Service History 115 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Charlotte, NC 28214

Jeff L.

Job Details: 02/15/2024

"When I arrived the customer had unhooked the drain hose and fill hoses i reattached them to unit and ran unit on normal cycle both valves are opening and closing there are no leaks with outer tub or drain pump or internal drain hose or clamp. There is no back up at the stand pipe. The valves are not leaking, no fault codes present. The pressure hose In place and pressure switch is operating correctly. Ive ran the twice for 15 minutes and there are no leaks present anywhere and customer is here watching the testing of the unit. At this time unit ran and checked ok with no leaks Call complete"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Charlotte, NC 28214

Jeff L.

Job Details: 02/15/2024

When you start the microwave when the mag kicks in its loud and humming but still heating. Need to replace mag tube for good repair customer rescheduled for 2-22-24 pmW11391712; ordrng 1 W11391712 (Mag tube)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Charlotte, NC 28216

Jeff L.

Job Details: 02/15/2024

Replaced all parts ordered by previous tech. I plugged the unit into a drop cord so I could get power from another outlet and the range operated fine as normal customer witnessed the range work properly advised customer to have someone out to check power.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, NC 28269

Jeff L.

Job Details: 02/15/2024

Found left rear roller bad replaced parts with dryer kit unit ran and checked okCall complete; used 1 341241 (Belt) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Plainfield, CT 06374

Amanda R.

Job Details: 02/15/2024

Strike broken replaced strike tested starting normally ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK and 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lisbon, CT 06351

Amanda R.

Job Details: 02/15/2024

F0e5 F8e1 F5e2 errors on drain and spin wont go into high speed spin just tumbles ; rqstng P&A on 1 W11322903 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW

Near Norwich, CT 06360

Amanda R.

Job Details: 02/15/2024

Model and serial tagged ripped off unit ; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near West Hartford, CT 06117

Chuck M.

Job Details: 02/15/2024

Customer complaint is that refrigerator LED was out. Confirmed and replaced module. Checked ok.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Charlotte, NC 28216

Jeff L.

Job Details: 02/15/2024

Replaced control all operations are normal. Unit ran and checked okCall complete

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Wrentham, MA 02093

Aimee Z.

Job Details: 02/15/2024

"Cust has in un heated garage temp today 37 spare fridgeFrom owner manual on page 7This refrigerator is intended for use in a location where thetemperature ranges from a minimum of 55?F (13?C) to amaximum of 110?F (43?C). The preferred room temperaturerange for optimum performance, which reduces electricityusage and provides superior cooling, is between 60?F (15?C)and 90?F (32?C). It is recommended that you do not install themrefrigerator near a heat source, such as an oven or radiator.Bread and ice cream not frozen everything else is drinks are cold Checked fans are working and cant feel air flow into fridgeCust couldnt move in house for us to look over further."

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Franklin, MA 02038

Aimee Z.

Job Details: 02/15/2024

Found needs new motor not starting. Power at block good Power at control and can here mtr trying to start.Cust will advise

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Iron Station, NC 28080

Ryan S.

Job Details: 02/15/2024

Customer complained pod door on dispenser broken. Confirmed complaint .Replaced dispenser from truck stock. Verified prop operation ; used 1 W10861000 (DISPENSER) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Tolland, CT 06084

Gary V.

Job Details: 02/15/2024

"Inspected and found bolt to concrete stabilizer in tub loose, tightened bolts and tested fine. Customer mounted unit to old platform from previous washer and recommended to put washer on basement floor or purchase platform designed for this unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Vernon, CT 06066

Gary V.

Job Details: 02/15/2024

"Inspected and found customer concern is completely shutting itself off, and she will unplug and plug back in and unit will start working, then a few days later same problem. Attempted to reset controls but both main boards need to be replaced. Will submit estimate and call for return date.; rqstng P&A on 1 WPW10624574 (Power control board) and 1 WPW10675033 (Main control board), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

MAYTAG DRYER ELECTRIC

Model N/A

Near Springfield, MA 01118

Chris B.

Job Details: 02/15/2024

Complaint that the unit is not turning properly. Found bad idler pulley. Quoted parts and labor. Replaced part and unit running normal. Unit had no visible reading on the Model and Serial Number. Did have the part on TS. 1yr warranty on parts and labor. ; used 1 DE634A () from stock

We serviced a

GE WALL OVEN

Model JK1000SF3SS

Near Springfield, MA 01109

Chris B.

Job Details: 02/15/2024

Will need to reorder control board as new one was damaged. Had pieces of the transistors broken off the board. Found the unit needs the overlay emblem. Quoted customer for the part. Called Randy for overly part # and proof of defective new part.; ordrng 1 WB27T11465 (Overlay)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Springfield, MA 01108

Chris B.

Job Details: 02/15/2024

Replaced part and unit running normal. No leaks detected.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Gastonia, NC 28056

Mitch H.

Job Details: 02/15/2024

"Removed and replaced oven control board and oven door gasket. Reassembled, tested, door sealing correctly and oven heating and operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Meriden, CT 06450

Jimmy R.

Job Details: 02/15/2024

"Checked over unit and found fridge door trim sticking up and foam all over corners of each door checked bottoms and Same issue foam coming out of corners and stuck to outside of door, tried to clean off foam but its not coming off good and it had lifted up the trim on left side witch looks terrible. Checked freezer door and top corners same thing foam had gotten pushed out of the corners lifting the trim up and getting foam all over the stainless not coming off tried to scrape with a plastic paddy knife and it still imbedded in there, customer is not happy with looks and the way the trim is lifting. Will order new fridge doors and freezer doors stainless, advised customer the doors may not be perfect they will have some foam on them there nothing we can about that but the trim should be even and not pushed up advised they will take some time to get and will be shipped to home plz checked them for damage bf return visit ; ordrng 1 W11623349 (Door left) and 1 LW10858417 (Door right) and 1 LW10858419 (Freezer door) and 1 W10884775 (Badge)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Windham, CT 06226

Amanda R.

Job Details: 02/15/2024

"Unit needs new suspension ; rqstng P&A on 1 W10780045 (Suspension), dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Springfield, MA 01108

Chris B.

Job Details: 02/15/2024

Complaint that the unit is not cooling properly. Found no frost pattern on the evap section. Compressor is running but no cooling. Start device is working correctly. Would need a sealed system work. Was not successful to contact landlord so Ill be leaving in the notes and will send to the office quote for parts and labor. Office will contact customer and verify if they will be interested in working on the refrigerator. Trip charge already collected for the office.

We serviced a

KENMORE REFRIGERATOR SID

Model ="795.51823411"

Near Franklin, MA 02038

Aimee Z.

Job Details: 02/15/2024

Found power to board at top no power to display at doorFound needs new pcb boardCost high Cust buying newFridge

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Dallas, NC 28034

Ryan S.

Job Details: 02/15/2024

Retuned to install new board. Verified heating and proper operation.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Gastonia, NC 28054

Ryan S.

Job Details: 02/15/2024

"Returned to install new inner tub, and suspension, also found actuator arm broken. Replaced all parts and ran diagnostics all funtions working as designed. Ran drain spin with wet towels. Showed customer how to pause and rearrange clothes if unit gets off balance. Unit got up to high speed spin, Verified proper operation of unit. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Gastonia, NC 28054

Ryan S.

Job Details: 02/15/2024

"Customer complained timer knob and temp knob broken, replaced timer , timer knob and temp knob, collected 40.29 for small knob. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Windsor, CT 06095

Gary V.

Job Details: 02/15/2024

"Arrived and found minor dings on the door, but installed the door anyway because customer wanted it and tested fine."

We serviced a

WHIRLPOOL OVEN

Model GS440LEMB2

Near Gastonia, NC 28052

Ryan S.

Job Details: 02/15/2024

"Retuned to install parts order, door now closing properly verified proper operation."

We serviced a

WHIRLPOOL DRYER

Model WED8600YW0

Near Simsbury, CT 06081

Gary V.

Job Details: 02/15/2024

"Inspected and found squealing coming from idler assy, needs new idler w/ bracket, will order and return.; ordrng 1 WPW10547292 (Pulley)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near East Granby, CT 06026

Gary V.

Job Details: 02/15/2024

"Inspected and found wash pump not pumping, quoted and he will call."

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US

Near Somers, CT 06071

Gary V.

Job Details: 02/15/2024

"Inspected and found door lock not engaging, copied part number off existing part and will order and return.; ordrng 1 DC34-00028A (Door latch assy)"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Somers, CT 06071

Gary V.

Job Details: 02/15/2024

"Installed new belt and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Charlotte, NC 28208

Jeff L.

Job Details: 02/15/2024

"Found the splines on cam wore down and slipping I also found belt wore down i replaced both of those parts.I also found the agitator slipping on Gear-case shaft will need a new agitator as well. Rescheduled for2-21-24 amW11397111W11223765Parts needed; ordrng 1 W11397111 (Wash plate) and 1 W11223765 (Screw), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Mooresville, NC 28115

Robert A.

Job Details: 02/15/2024

"Cx complaint that the unit is drying the clothes. I inspected the unit to confirm the complaint. I found the unit is getting 244v at the wall and terminal block. The TCO kit fuse is reading OL disabling the element from coming on. The element has good continuity. The unit needs a new fuse kit to resolve the issue. Im ordering the part for the return visit. My TS says I have 2, I have already used those and the inventory did not adjust. I have 0 on my van.; ordrng 1 279816 (TCO kit)"

We serviced a

WHIRLPOOL KITCHEN

Model WDT730PAHZ0

Near Mooresville, NC 28115

Robert A.

Job Details: 02/15/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Mooresville, NC 28115

Robert A.

Job Details: 02/15/2024

"Cx did not answer the call ahead. The office called, the cx rescheduled the appt.; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDW03CTBLO

Near Mooresville, NC 28117

Robert A.

Job Details: 02/15/2024

"Cx complaint that the unit is not washing the upper rack. I inspected the unit to confirm the complaint. I found the unit fills and start with no issues. However the upper spray arm is separated near the manifold cause it a leak not allowing the upper arm to rotate. The unit needs a new manifold and spray arms to resolve the issue. Im ordering the parts for the return visit. I left the part with the cx.; ordrng 1 WPW10077859 (Feed tube) and 1 WPW10323423 (Manifold) and 1 WP8268321 (Mount) and 1 WP8535086 (Spray arm) and 1 WP8268433 (Upper arm seal) and 1 WPW10082831 (Water supply manifold) and 1 WPW10320510 (Lower spray arm), dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP"

We serviced a

SAMSUNG DRYER

Model DVE50R5200W\A3

Near Meriden, CT 06451

Jimmy R.

Job Details: 02/15/2024

Installed new thermal fuse and thermal cutoff ran dryer thew a drying cycle and heat is now cycling on and off and all operations are working to factory specs ; dspstn on spec-tagged invntry: 1 DC96-00887C THERMAL FUSE

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Hartford, CT 06114

Chuck M.

Job Details: 02/15/2024

Customer complaint is that dishwasher would trip breaker during drying cycle. Inspected and found heater and harness checked ok. Ran automatic test cycle and dishwasher went through cycles and then started over automatically. Customer stated that dishwasher was running erratically. Ordered control. ; ordrng 1 W11637581 (Control)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN2WW

Near Southampton, MA 01073

Mike K.

Job Details: 02/15/2024

"Attempted to replaced transmission, agitator came out but tub nut will not, large adjustable wrench, pipe wrench, could not break free. Will need to attempt with large socket, but is labeled with 36, believe Id 36 mm. Had ordered replacement nut so have it to check size. Parts left at home for return, except for replacement nut, which I took to verify size.; ordrng 1 Socket/ratchetforgenut (Socket/ratchet for ge nut)"

We serviced a

LG WASHER

Model WM4370HKA

Near Southampton, MA 01073

Mike K.

Job Details: 02/15/2024

"Replaced suspension springs and shocks, unit tested fine in normal, filling and agitating properly. Put in drain and spin and drained and spun fine. Good seal to front door and not leaks witnessed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, MA 01570

Roger R.

Job Details: 02/15/2024

Found ice maker full of ice but not harvesting. Ice fan working okay. Replaced ice maker as well as flap for door That was ordered previously.

We serviced a

SAMSUNG DRYER

Model DV48H7400GW/A2

Near Norfolk, MA 02056

Aimee Z.

Job Details: 02/15/2024

"Found 2 wheels broken and pulley, replaced with tune up kit, and tested complete; used 1 Desamkit (Tuneup it) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYB7

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 02/15/2024

I replaced all previously ordered parts. I tested operations inspected for leaks no leaking found everything is now working as it should.; dspstn on spec-tagged invntry: 1 W11498831 GASKET

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Holyoke, MA 01040

Mike K.

Job Details: 02/15/2024

"Replaced hub, Washplate, Washplate screw, suspension and lid. Recalibrated and ran self test fine.; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10752187 AGITATOR SCREW , 1 W10902814 WASHPLATE , and 1 W11130362 SUSPENSION"

We serviced a

WHIRLPOOL WASHER

Model LSR7233BN2

Near Springfield, MA 01105

Mike K.

Job Details: 02/15/2024

"Unit will not go into spin, unit has been disconnected and is sitting with water/clothes in unit, in living room. Lid switch is broken off. Quoted for lid switch/labor and explained is due now or service call and can think about, but that would also be due now. cs said she cannot pay tonight, that she would call office. She has not paid."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Newington, CT 06111

Jeremy B.

Job Details: 02/15/2024

Installed new doors and name badge. Doors closing and sealing properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 02/15/2024

Customers complaint is dishwasher making a abnormal buzzing noise about 20 mins into cycle. Arrived and customer already had a cycle running. Tan for 40 mins and didnt hear any abnormal noise. Canceled and ran diagnostics found no error codes. Left motor with customer cant duplicate any abnormal noise.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 02/15/2024

New basket has more water for balance then old one. Installed new basket. Ran self test all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 02/15/2024

Found door gaskets not sealing and not staying in groove of door. Replaced gaskets. Heated and reshaped. Doors closing properly now.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Springfield, MA 01129

Chris B.

Job Details: 02/15/2024

Complaint that the unit is not cycling through correctly. Found bad control board. Quoted parts and labor. Collected trip fee. Customer will look into a used washer.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near East Longmeadow, MA 01028

Roger R.

Job Details: 02/14/2024

Installed new motor and blower due to a cracked blower wheel that I was not able to remove.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mount Holly, NC 28120

Jeff L.

Job Details: 02/14/2024

Found belt broke replaced belt checked pulley and rollers all are I. Good shape unit ran and checked okCall complete; used 1 341241 (Belt) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Charlotte, NC 28214

Jeff L.

Job Details: 02/14/2024

Found unit making noise in spin inspected underneath where gear case and clutch are located and found gear case fluid leaking down and all over the belt and belt guard along with underneath frame. The gears are making the noise.W10752283W10528947W10752187W11454734W10721967WPW100063842xFRAME; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Drive hub) and 1 W10752187 (Screw) and 1 W11454734 (Gear case) and 1 W10721967 (Clutch assembly) and 1 WPW10006384 (Belt) and 2 2xframe (2xframe)s

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Charlotte, NC 28214

Jeff L.

Job Details: 02/14/2024

Replaced control ordered by previous tech I ran unit empty on normal dry and as before on my previous visit the unit started at 1:09 after running for about 2 minutes it dropped down to 7 minutes then 3 minutes then off which is indication that sensors are working. I advised customer to use time dry for exact amount of time you want the unit to run. Unit ran and checked okCall complete

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Charlotte, NC 28262

Jeff L.

Job Details: 02/14/2024

Found dryer vent pinched behind dryer. The customer said it gets real hot inside and moisture appears. I checked the exterior wall cap for air and there was none coming out the external vent runs about 40 ft. I advised maintenance to have external venti g checked. Unit ran and checked ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Charlotte, NC 28269

Jeff L.

Job Details: 02/14/2024

Found flood switch tripped and water in the overflow pain. The customer said the unit tilted forward hen he opened it. The dishwasher is not properly mounted to counter or cabinet top I advised customer he needs to have the unit mounted by a professional installer all other operations are normal. Unit ran and checked ok with no leaksCall complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Charlotte, NC 28269

Jeff L.

Job Details: 02/14/2024

When I ran unit I spin the control leds would black out and then come back. Then In the middle of spin cycle the control blacked out and when it came back on it started the spin cycle over again. When unit started not spin the lights on the control got dimmer the suspension rods and cam as well as gear case are all good. Could see where water had been thrown over the top and running down inner back wall. Customer also stated that there was a small amount of water on the floor from previous use. The unit spins fine agitates fine I explained to customer about redistributing the load. Im gonna order control because it may be possible that its tryin to spin without the neutral drain. I never seen a leak. Customer is rescheduled for 2-19-34 pmPart#W11608056; ordrng 1 W11608056 (Control)

We serviced a

MAYTAG M/W OTR

Model MMV4205FZ3

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 02/14/2024

Microwave not heating. Found magnetron getting power but not heating. Replaced and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Simsbury, CT 06092

Mike K.

Job Details: 02/14/2024

"Unit is under 1yr wp warranty per service bench. Brand new has not run a full cycle. Stops after fill giving f7e2 error which is a wash motor failure. Put into diagnostics and received the same gives an immediate error after draining and filling. Disconnected motor and ran again, not getting voltage to motor, just 2-6 vac.Tested harness and connectivity fine from control, tested voltage at control and never got voltage from control. May have issues with motor, but without voltage will also order control.Ordering control and will use sump assy on return.Cs will look into exchanging with store, but put on schedule for repair.; ordrng 1 W11629914 (Control), dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model Wed4815ew1

Near Mansfield, MA 02048

Aimee Z.

Job Details: 02/14/2024

"Cust feels too hot they were feeling inside the door.I checked to make sure the heater is circulating on and off it is.Also checked vent was clean advised Cust to replace the vent . The one on there is oldTook temp reading running highest 180 f and circulating on and offWe could replace the heater or high limit but thermostats are working. Also, your heat isnt staying on. It is turning on and off."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near West Hartford, CT 06107

Amanda R.

Job Details: 02/14/2024

Replaced cover wire behind fan hitting other fan blade on rear of fan tested sounds normal

We serviced a

BOSCH RANGE

Model HGIP054UC/06

Near Franklin, MA 02038

Aimee Z.

Job Details: 02/14/2024

No model and serial called office and spoke to Mike We need a good model number

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LL2

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 02/14/2024

Complaint F8E4 error code in dishwasher will not stop. Chiming drain pump will not turn off. Will not allow user to select cycle. I found door gaskets had collapsed. corner causing water to leak into overflow pan causing E4 error code to display. I replaced door gasket. I cleaned overflow pan of all water. I tested operations. No additional issues found with dishwasher today. Everything is operating normally.; used 1 W11483553 (GASKET) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Enfield, CT 06082

Gary V.

Job Details: 02/14/2024

"Concern is temps off and not cooling properly. Inspected and found 0 in freezer and 39 in ff, customer had adjusted settings before arriving and temps are now back to normal. All functions operating properly at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Enfield, CT 06082

Gary V.

Job Details: 02/14/2024

"Inspected and found ff air damper broken, will order and return.; ordrng 1 W11087463 (Air damper)"

We serviced a

WHIRLPOOL DRYER

Model MEDB725BW0

Near East Windsor, CT 06016

Gary V.

Job Details: 02/14/2024

"Installed parts listed and cycled to temp, tested fine.; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 02/14/2024

"I replaced all previously ordered parts discovered that the harness had been broken. Also discovered the control board has a black spot on it unit still throwing an F7E1F7E7 error code. Everything else seems to be working just fine with no further issues found will need a harness and a control board Maine to fix ; ordrng 1 W11591637 (Harness) and 1 W11621183 (Control), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , 1 W10752283 WASHPLATE , 1 W10913953 ACTUATOR , 1 W11283592 MOTOR-DRVE , and 1 WPW10006384 BELT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Medway, MA 02053

Aimee Z.

Job Details: 02/14/2024

Cust stated the number on Contrl showed line and wouldnt set Tested compression running 2 ampsFound needed new controlReplaced with truck stock re set for fridge complete; used 1 WPW10503278 (Control) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 02/14/2024

Installed new bud at no cost per office.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Middletown, CT 06457

Jeremy B.

Job Details: 02/14/2024

Dishwasher fills but doesnt wash. Wash motor only hums. Needs new motor sump assy. ; ordrng 1 W11613480 (Motor sump assy)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near West Hartford, CT 06110

Jeremy B.

Job Details: 02/14/2024

Washer not completing cycle. Found drain house just going straight to a deck drain. Raised so there is a air break. Leveled washer then tan self testball checks ok.

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near West Hartford, CT 06110

Jeremy B.

Job Details: 02/14/2024

"Washer not spinning out and cloths are not washing. Found pulley on motor stripped causing motor to spin freely. The shaft of gearcase has 3 inches of play. Needs new gearcase, wash motor, belt, and cam. Quoted customer. Motor covered for 10years. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Monroe, NC 28110

Jonathan J.

Job Details: 02/14/2024

Complaint dishwasher is not draining. I found drain pump. Impeller was broken. I found due to the impeller being broken drain. Hose had become clogged. I replaced drain pump tested operations. No additional issues. Found dishwasher is draining water out perfectly.; used 1 W10876537 (DRAIN PUMP) from stock

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 02/14/2024

I replaced all previously ordered parts. I tested operations. I performed a DLMS control board calibration procedure. I checked to see if there were any water leaks after replacing the gearcase and all associated parts. No water leaks occurring no squealing noises heard either gearcase is no longer locking itself up. No additional issues found at this time.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W11449841 GEARCASE

We serviced a

BOSCH DISHWASHER

Model SHP865WD6N/10

Near West Hartford, CT 06119

Jeremy B.

Job Details: 02/14/2024

Dishwasher making random loud noise during cycle. Tested and found the wash motor making abnormal noise. Needs new wash motor. Quoted customer.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Hartford, CT 06106

Jeremy B.

Job Details: 02/14/2024

"Dryer not drying. Found blower wheel spinning freely in shaft of motor. Replaced motor and wheel all checks ok. ; used 1 279827 (MOTOR), and 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Windsor, CT 06095

Gary V.

Job Details: 02/14/2024

"Concern is no heat. Cycled unit multiple times and unit heating and cycling properly, checked vent and tests fine also. Could not find any problems at this time. Unit operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZD801

Near Monson, MA 01057

Roger R.

Job Details: 02/14/2024

Still having sealed system and temperature issues. Whirlpool tech support recommends replacing compressor and filter a second time. Sr 7738474129 low side at -15 and high side 85. Current draw over 2 amps. Ordering compressor and filter drier; ordrng 1 W11580057 (COMPRESSOR R600A) and 1 W11109499 (FILTER DRIER-TUBE R600a) and 1 W11506635 (COUPLER 6 NF MS SV) and 1 Time (Two time frame job)

We serviced a

LG DRYER ELECTRIC

Model DLE4970W

Near Granby, MA 01033

Roger R.

Job Details: 02/14/2024

Cancelled at door. Customer wanted house vents cleaned. I explained this was not a service we perform. NO MONEY COLLECTED CALL SHOULD NOT HAVE BEEN ALLOWED TO BE SCHEDULED.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Chicopee, MA 01020

Roger R.

Job Details: 02/14/2024

Found unit has a bad clutch assembly and is chattering during spin and sensing modes. ; used 1 W10721967 (CAM KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Canton, CT 06019

Mike K.

Job Details: 02/14/2024

"Unit is under 1yr wp warranty. We replaced compressor for sealed system issue. Since repair unit make a high pitched whine and growling noise. We came back and added perms gum to cap tube at evaporator. Cs says sounds have not changed. On arrival unit was in defrost, so defrost function verified.Unit kicked on and compressor & fans running. Unit does have some me gurgling and some whine to compressor, lower high and a little higher noise, nothing abnormal for unit heard. Drier was already at a 45 angle, increased a little bit, but no difference to noises.Called tech line to document. At this time no further action to be taken, normal operation.Sr# 7738477073 Explained to customer my findings, also told her I did not doubt her that they are hearing a higher pitched noise, but we all hear differently and what I hear is all normal noises for this unit.; dspstn on spec-tagged invntry: 1 W11506619 COUPLER 8 NK MS 00"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Kssc42qts00

Near Fort Mill, SC 29715

Mitch H.

Job Details: 02/14/2024

Tech was assigned as a helper; snapped 1 QuickPics

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Hadley, MA 01035

Chris B.

Job Details: 02/14/2024

Complaint that the unit is not responding at the touch panel and will order control board as backup. Will order parts for a return visit.; ordrng 1 W11384511 (Control Touch Panel) and 1 W11512515 (Control Board)

We serviced a

BOSCH DISHWASHER

Model SHE65T55UC/07

Near Hadley, MA 01035

Chris B.

Job Details: 02/14/2024

Replaced part and unit running normal. After new part was in and verifying all other components the water valve started to cracked and leaking started on my hands. Quoted for the new part as old part failed on my watch. Ordered new water valve. New part is installed on the unit.; ordrng 1 10023852 (Water Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Medway, MA 02053

Aimee Z.

Job Details: 02/14/2024

"When steaming out evap in fridge , there was broken wire to lower draw I repaired. Installed fan, harness, and gasket and cover to thirmistor in fridgeComplete"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS/XAA

Near Franklin, MA 02038

Aimee Z.

Job Details: 02/14/2024

Found ice top evap freezer that stopped the fan. Also found compressor noisy when plug in amps are high when running 2.9.Found needs ice maker and defrost term and fan .Landlord not on site called over phone 5

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chicopee, MA 01020

Roger R.

Job Details: 02/14/2024

Installed new suspension rod/ shock absorbers. Due to not spinning properly. And tub vibration.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Springfield, MA 01109

Roger R.

Job Details: 02/14/2024

Found no leaking at this time. Suspect detergent dispenser leaking rinse aid when not supposed to. Ordered new dispenser and will return to install ; ordrng 1 W11412300 (DISPENSER)

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0AS04

Near Charlotte, NC 28278

Mitch H.

Job Details: 02/14/2024

"Checked and tested. Found thermal fuse blown. Replaced with fuse from t/s. Turned breaker back on, tested, oven now operating properly.; used 1 WPW10638608 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rock Hill, SC 29732

Mitch H.

Job Details: 02/14/2024

"Removed and replaced main control. Reassembled, ran control calibration. Tested washer, all functions operating properly.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 02/14/2024

Complaint lights will come on everything will come on but when you press the start button and hold it the cycle never starts. I found door switch was broken. I replaced door switch tested operations dryer. Is now starting like it should and heating with no issues. no abnormal noises heard with the dryer at this time either. ; used 1 WPW10569603 (DOOR SWITCH) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Matthews, NC 28104

Jonathan J.

Job Details: 02/14/2024

Replace previously ordered parts tested operations doors holding with no further issues. Found everything is now working properly.; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE

We serviced a

MAYTAG M/W OTR

Model MMMF6030PZ00

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 02/14/2024

Installed new panel covers and secured checked over operations and unit is now working to factory specs

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500EBS20

Near Wolcott, CT 06716

Jimmy R.

Job Details: 02/14/2024

Removed unit from wall and removed wire harness from machine found yellow wire going thew metal support burnt causing unit to over heat and shut down wile running a long bake cycle. Replaced entire harnesses and heated unit up to 350 degrees unit got to temp and overstated as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Wolcott, CT 06716

Jimmy R.

Job Details: 02/14/2024

Checked over unit and found ice maker bail arm had come off of ice maker causing unit to just keep making ice customer could not get it back in and shut the water off causing ice maker to make noise. Removed ice maker for customer they did not want it anymore checked over cooling and operations and found unit cooling snd now operating normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Winsted, CT 06098

Mike K.

Job Details: 02/14/2024

"Replaced compressor and evaporator. Pulled up not vacuum and did not hold. Found leak and repaired, still has a slow leak. Used nitrogen and under pressure was able to find leak, repaired and held vacuum for 15+ minutes. Charged with 4.25oz r132a. Unit blower cold air, return line hot. Cs to monitor.Collected for service call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Waterbury, CT 06704

Jimmy R.

Job Details: 02/14/2024

"Tested unit and found freezer making noise wile running and would stop when opening door, checked fan and found ice building up due to freezer door nit sealing. Melted all ice and heated freezer door gasket to create a seal also tipped fridge back so door would close and to give unit air under machine. Checked all other operations and unit is cooling and now working to specs"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Wolcott, CT 06716

Jimmy R.

Job Details: 02/14/2024

"Tested unit and found customer getting a f8e4 float error when running unit, the error would come up right bf the cycle completes and goes to a drying cycle ran unit and checked for leaking and checked float found no issue with leaking and float operating normally. Ran a diagnostics cycle and found error Fae4 diverter cannot find positions, f1e1 acu failure this is causing the float switch error there are no leaks in unit getting voltage to float when float ohming out when lifted. Will order new control, sump&motor parts are a special order advised we will call when parts came in to reschedule ; ordrng 1 W11660283 (Cntrl) and 1 W11416363 (Sump&motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Bristol, CT 06010

Jimmy R.

Job Details: 02/14/2024

"Tested machine and found washer would error out f8e1 long fill and would not complete a wash cycle, checked inlet hoses and found unit filling properly and getting proper water checked screens on valve and found clear, ran unit thew a wash cycle and a rinse cycle checking water and unit is filling properly. Wile filling notices drain hose syphoning water causing the error advised customer drain needs to be looped up as high as the machine to stop it from syphoning water out. Picked up Drain as high as I could and unit ran a wash as designed. Customer will get hose fixed to stop issue"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Watertown, CT 06795

Jimmy R.

Job Details: 02/14/2024

"Checked over unit and found both sections warm and not cooling found fridge blowing warm air, placed unit into a diagnostics cycle and checked compressor found compressor drawing .05 amps and not pulling any heat from condenser, placed unit into a diagnostics cycle and 3 way valve is activating but not pumping any Freon threw system unit had a potential leak. Used uv light and noticed oil in drip pan checked condenser and connections are super corroded but looked to be sealing checked over all other connections and could not see any leak the leak could be in cabinet. Advised customer on issue advised condenser should be replaced due to corrosion and finding the leak may be hard, advised parts are also not in stock and not available to get customer will replace fridge"

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