We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Meriden, CT 06451
Jimmy R.
Job Details: 10/18/2023
"Tested unit and found machine would not start found power going to control but when trying to start unit would just sit, checked power to drain pump and no power when on, removed console and checked cntrl found power at cntrl. Reset connections and power checked unit and machine is now operating normally, ran a wash and drain checked all functions and unit is now working to proper specs"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 10/18/2023
"Checked over machine due to unit had started to bang when running checked errors and found no off balance error added some clothes and let unit run thew a wash and spin found no banging. Advised customer on pausing unit if it started to bang and washing even loads, advised when washing small load of laundry make sure it is even they tend to go to one side and start to bang. Checked suspension and everything is operating to factory specs"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/18/2023
Installed new drain pump with clamps and valve ran machine threw several wash cycles and all operations are now working to factory specs
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 10/18/2023
"Checked over unit due to machine stuck in a sensing cycle and found unit would run but never go to a wash, checked for errors and found no codes stored in unit ran a calibration to reset cntrl and calibration went threw properly. Ran a wash cycle with clothes on a sensing cycle and unit filled and washed as designed spun un8 out and ran another wash cycle and unit completed properly. All operations are now working to specs"
We serviced a
MAYTAG WASHER
Model MVW6500MBK1
Near Spencer, MA 01562
Chris B.
Job Details: 10/18/2023
Replaced all parts and ran three diagnostic cycles and unit working normal. Draining properly.
We serviced a
LG REFRIGERATOR
Model LFX31945ST/05
Near Brimfield, MA 01010
Chris B.
Job Details: 10/18/2023
Complaint that the door seals are broken and moldy. Quoted parts and labor. ; ordrng 1 ADX72930460 (Door Seal Left) and 1 ADX72930461 (Door Seal Right)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Mount Ulla, NC 28125
Vincent O.
Job Details: 10/18/2023
Found faulty capacitor causing unit not to start properly. Replaced capacitor. Tested and verified proper operation. All functions check ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near West Hartford, CT 06110
Jeremy B.
Job Details: 10/18/2023
"Installed new compressor and filter drier. Puked vacuum then recharged please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 1 W11506619 COUPLER 8 NK MS 00 , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model IUD9500WX4
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 10/18/2023
Customers complaint is dishwasher not starting. Tested several times and it started properly. Customer not closing the door in the proper amount. This is not a rework. Please charge service call fee again.
We serviced a
WHIRLPOOL FREEZER
Model ART318FFDS10
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 10/18/2023
Installed new door gasket. Doors closing properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW0
Near Huntersville, NC 28078
Robert A.
Job Details: 10/18/2023
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the terminal from the transformer to the magnetron disconnected with thermal damage. The unit turns on and starts a cycle, I took the cover off. All other components tested fine. The unit needs a new transformer to resolve the issue. Im ordering the part for the return visit, I left the magnetron with the cx.; ordrng 1 W10836753 (Transformer), dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Huntersville, NC 28078
Robert A.
Job Details: 10/18/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Charlotte, NC 28216
Robert A.
Job Details: 10/18/2023
"Cx complaint that the unit is not starting cycle because of the lid lock. I inspected the unit to confirm the complaint. I found an error code: f0e7. I ran a service cycle the all components including the lid lock works fine. I ran another service cycle, still no issues at all. I started 2 normal cycles to make sure the lid lock works outside of diagnostics, it worked each time. I did not find issue visual problem with the lid lock or bezel, the unit is working as designed. I left the part with the cx."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/18/2023
Cx complaint that the unit still has a slow leak from the drain tube. I fully removed the tube and found the portion of the drain tube in the rubber connector sleeve deformed causing the leak. I replaced the tube and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/18/2023
"Cx complaint that the unit is making noise and heavy vibration during cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. The cycle completed but I did hear excessive clicking from the clutch. A new service pointer recommended adjusting or replacing the rear panel to reduce vibration (W11695259). I replaced the clutch with one from TS, and adjusted the rear panel. The unit is working as designed.; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29715
Mitch H.
Job Details: 10/18/2023
"Customer could not provide purchase receipt. Said they were told by Whirlpool that it was under warranty. Explained that without the receipt or authorization from Whirlpool I could not work on washer without payment. Called office, confirmed that there was no authorization. Customer is going to call Whirlpool to get approval for repair.; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ0
Near Fort Mill, SC 29715
Mitch H.
Job Details: 10/18/2023
"Called customer, need to reschedule call. Called Jenn, rescheduled for 10/23 12-5; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Belmont, NC 28012
Ryan S.
Job Details: 10/18/2023
"Customer complained lid strike was broken when delivered. Customer had strike from Whirlpool (W11457841 ).Found strike broken. When trying to install new strike strike wont turn completely, lid must be deformed. Ordering lid and new strike incase strike that was installed was damaged by faulty lid. Strike is not deformed and issue isnt with new strike compared against ts strike .Inner lid plastic must have been damaged when strike was broken. Scheduled return call for 10-23-23 am. ; ordrng 1 W11413336 (Lid) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Belmont, NC 28012
Ryan S.
Job Details: 10/18/2023
Customer says she got plumber to fix plumbing. Said washer worked the. Stopped working again. Found belt frayed. And causing unit to not read actuator correctly. Found parts of belt had got into gearcase causing actuator to give faults. Replace belt and verified properly operation. ; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Charlotte, NC 28214
Robert A.
Job Details: 10/18/2023
"Cx complaint that the unit is not filling with water. I inspected the unit to confirm the complaint. I found an error code: f5e2. I started a service cycle and it filled with water. It completed the cycle with no issues. I started a normal cycle to make sure it still fills with water, it worked fine and so did the door switch. It stopped when I opened and door, and resumed when I closed it. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS1
Near Bristol, CT 06010
Ruben C.
Job Details: 10/18/2023
Cust says unit is less than pan year would need receipt to cover cancelling service for now
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Milford, MA 01757
Angel R.
Job Details: 10/18/2023
"Found obstructions on bulkhead felt which shredded the felt and plastic trim on drum, also drum is warped and felt on rear coming off. Will order new drum, bulkhead felt and plastic trim.; rqstng P&A on 1 W10899578 (Drum) and 1 W11035878 (Felt seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fort Mill, SC 29715
Mitch H.
Job Details: 10/18/2023
"Checked and tested refrigerator, found noise coming from condenser fan. Called tech line spoke to Curt SR# 7737582119, documented findings. Ordering motor and fan blade. Checked part availability and scheduled return visit for 10/23 12-5; ordrng 1 W11127829 (Condenser fan motor) and 1 W11204896 (Fan blade)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 10/18/2023
"Tested and ran diagnostics. Found F10E2 vent wax motor error. Removed and replaced vent, cleared error code. Ran diagnostics cycle, all functions test good. Operating properly."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Bloomfield, CT 06002
Chuck M.
Job Details: 10/18/2023
Installed lower harness and actuator. Tested washer on Quick Wash successfully. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Vernon, CT 06066
Chuck M.
Job Details: 10/17/2023
"Customer complaint is that washer did not complete cycle. Found spin LED flashing. Canceled and washer drained. Ran diagnostics and found error code F1e2 motor control fault. Ran hand wash cycle and washer filled, washed, and drained. Then went to rinse cycle and filled, washed, and drained. Washer advanced to spin and completed cycle successfully. Customer has a freezer plugged into outlet sharing power with washer. Advised customer to isolate washer from freezer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFE01
Near Simsbury, CT 06070
Ruben C.
Job Details: 10/17/2023
7737328169 replaced shelves and tracks per techline unit also now has issue with cooling only frosting on only top evap coils cust is going back to dealer per cust halloways said they will take back unit not ordering anything
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Plymouth, CT 06786
Ruben C.
Job Details: 10/17/2023
"Installed gearcase and slider could not get basket back on teeth on basket are stripped and on spanner nut ordering basket and spaner nut; rqstng P&A on 1 W10811957 (Basket) and 1 W10909670 (Spinner nut), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11550891 AGITATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Thomaston, CT 06787
Ruben C.
Job Details: 10/17/2023
Cust cancelling service has already had service from different compan
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Grafton, MA 01536
Angel R.
Job Details: 10/17/2023
"Installed new damper control, tested ok."
We serviced a
MAYTAG RANGE
Model MES8880DS0
Near Sutton, MA 01590
Angel R.
Job Details: 10/17/2023
"Dual element getting stuck on low at times, food undercooked. Problem is intermittent on left front element. Could not duplicate issue, checked for voltage and getting proper voltage. Will order new infinite switch also bulb is out in oven will order one as well.; rqstng P&A on 1 W10857622 (switch-inf) and 1 8009 (light bulb)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SG/AA
Near Sutton, MA 01590
Angel R.
Job Details: 10/17/2023
"Customer complaint of dispenser UI not responsive, unit is getting voltage but stuck on water dispense will not switch over to ice. Will order new dispenser UI.; rqstng P&A on 1 DA97-19031H (Dispenser UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sharon, SC 29742
Mitch H.
Job Details: 10/17/2023
"Tested and ran diagnostics. Found F7E5 shifter error. Replaced actuator, ran calibration and manual tests for agitate and spin. All functions operating properly.; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near York, SC 29745
Mitch H.
Job Details: 10/17/2023
"Checked and tested range. Found no gas leaks or gas odor. Customer says oven will not reach proper temp in preheat intermittently. Set oven to 350, gas shut off at 275, cycled back on for few seconds then went off. Cancelled cycle, tested sensor, checked good. Set oven to 400, heated properly and temps checked good. Valve shutting down at times. Ordering gas valve. Checked part availability and scheduled return visit for 10/20 12-5; ordrng 1 W10861656 (Gas valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHEXNL00
Near Gastonia, NC 28054
Ryan S.
Job Details: 10/17/2023
Replaced water filter housing. Turned on water and no leak detected. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near York, SC 29745
Mitch H.
Job Details: 10/17/2023
"Customer had another receipt, took picture and confirmed date. Removed and replaced compressor and related parts. Charged with nitrogen, checked for leaks, none found. Allowed to unit to sit under pressure under pressure for 15 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum, weighed in correct refrigerant charge. Tested, compressor running and cooling properly.; used 1 W11506635 (Coupler) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Stallings, NC 28104
Jeff L.
Job Details: 10/17/2023
Replaced parts ordered unit ran and checked okCall complete
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Matthews, NC 28104
Jeff L.
Job Details: 10/17/2023
Found unit running normal just needed to be leveled. Unit ran and checked ok.. no fault codes found all mechanical parts in good shape..; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canterbury, CT 06331
Amanda R.
Job Details: 10/17/2023
When starting unit it goes straight to done actuator bad repacked shifter tested starting normally ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Windham, CT 06226
Amanda R.
Job Details: 10/17/2023
Not cooling in ff section evaporator fan stopped with ice build up removed ice set temps at recommended
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Mansfield, CT 06268
Amanda R.
Job Details: 10/17/2023
The drum was hitting the left side of the panel the drum warped now making thumping noise ; ordrng 1 W10508188 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Wethersfield, CT 06109
Chuck M.
Job Details: 10/17/2023
Customer complaint is that refrigerator is noisy. Customer pointed out noise and it is a whirling sound that is normal to unit. Inspected compressor and fans and all checked ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Sturbridge, MA 01566
Chris B.
Job Details: 10/17/2023
Replaced part and unit running normal. Mentioned to the customer to have the venting checked and serviced for best performance. New Control Panel responding correctly.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near York, SC 29745
Mitch H.
Job Details: 10/17/2023
"Tested and ran diagnostics. Found F9E1 long drain error. Found and removed debris from drain pump. Tested washer, all functions now operating properly. Customer says that he ran a clean washer cycle and SD error has not come back. Door latch operating correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Webster, MA 01570
Angel R.
Job Details: 10/17/2023
Called tech line and e planned to customer that this ice maker is designed to make less ice per tech sheet W11218398. SR#7737572028
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Dudley, MA 01571
Angel R.
Job Details: 10/17/2023
"Ran diagnostics and found F5E2 door lock error, F1E1 ACU error. Ran test cycle after clearing codes and checked again, no codes came back. Found voltage to valve dropping during fill. We have proper voltage going to control. Door lock seems ok. Will order new control, fill valve as well as dispenser cartridge. ; rqstng P&A on 1 W11201293 (cntrl-elec) and 1 WPW10247306 (valve) and 1 W10250743A (dispenser)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 10/17/2023
Installed new gasket on freezer and heat gasket to seal cavity
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near York, SC 29745
Mitch H.
Job Details: 10/17/2023
"Checked washer, no leaks or evidence of leaks from tub or any other components of washer. Found that hot water line from wall to machine is leaking between fitting and hose.Advised customer that hose would need to be replaced."
We serviced a
SAMSUNG REFRIGERATOR
Model RT16A6195SR/AA
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/17/2023
Steamed ice in freezer and put a drain clip heater complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/A
Near Norton, MA 02766
Aimee Z.
Job Details: 10/17/2023
"Had to steam refrigerator line in ice maker was stuck,Installed new ice maker and pushed test button ice maker workings 24 hours"
We serviced a
SAMSUNG WASHER
Model WA45T3400AP/A4
Near Norton, MA 02766
Aimee Z.
Job Details: 10/17/2023
Filled and tested the drain drained fineCust stated Erratic drain and stops no power mid wash with water in tube has to unplug and let sit to re start drainChecked the drain pump for something in pump clear.No error codes for drain There was a Ac blinked error code for communication errorNeeds control and drain pump; ordrng 1 DC97-20272H (Cntrl) and 1 DC97-19289F (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/17/2023
Cx complaint that the units start button is intermittent and the dryer door is hard to open. I inspected the unit to confirm the complaint. I found the the start button does not respond when it is pressed. The dryer catch is loose making it difficult to separate when the door is opened. The unit needs a new door catch and control assembly. Im ordering the parts for the return visit.; ordrng 1 W11189137 (Control assembly) and 1 279570 (Door latch)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Indian Trail, NC 28079
Jeff L.
Job Details: 10/17/2023
The start button was not setting in its proper place so you could not get it to engage. Set it properly unit ran and checked okCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Springfield, MA 01118
Roger R.
Job Details: 10/17/2023
Found unit has a stripped hub for basket. Unable to remove wash plate from shaft. Will need a new wash plate and hub. Will order and return. ; ordrng 1 W10528947 (HUB) and 1 W10752283 (WASHPLATE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near East Longmeadow, MA 01028
Gary V.
Job Details: 10/17/2023
"Installed new auger motor and cycled, tested fine."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Indian Trail, NC 28079
Jeff L.
Job Details: 10/17/2023
"Found lid switch broke and not working the machine will not go into diagnostics correctly so I could not get to the point of finding why the tub still has water in it. I suspect and drain issue or water fill issue thats why the additional parts were ordered. Office will call customer when part comes inPart#W11513248Part#W11399437Part#W11513255; ordrng 1 W11399437 (Drain pump) and 1 W11513255 (Water valve), used 1 W11513248 (Lid switch) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS04
Near Tolland, CT 06084
Amanda R.
Job Details: 10/17/2023
Replaced console tested operation normal
We serviced a
KENMORE DRYER
Model 110.85862400
Near Ashford, CT 06278
Amanda R.
Job Details: 10/17/2023
Customer replaced motor and blower wheel blower wheel stripped and start winding on motor bad
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Woodstock, CT 06282
Amanda R.
Job Details: 10/17/2023
Complaint flooded out top of door hinge broken ; rqstng P&A on 1 W11465962 (Inner door) and 1 W11310052 (Door) and 1 W10626039 (Handle)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Matthews, NC 28105
Jeff L.
Job Details: 10/17/2023
Found ice maker hung in cycle motor locked up replaced ice maker unit cycled and filled with water unit ran and checked okCall complete; used 1 W10873791 (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Matthews, NC 28105
Jeff L.
Job Details: 10/17/2023
Found defrost heater wiring broke at quick connect needs to be replaced with updated heater. Needs heater to make a good repair. Also manually defrosted down fridge so they wouldnt lose foodPart#W1165; ordrng 1 W11650662 (Defrost heater)
We serviced a
WHIRLPOOL RANGE GAS
Model WEG745H0FS0
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/17/2023
Test p2-3 to p6-3. 18.80. Needs to be 40 to 400 ohmsNeeds new igniter-tested broil is fineCwa
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Gastonia, NC 28052
Ryan S.
Job Details: 10/17/2023
Customer complained of squeelimg noise. Found bad pully wheel. Replaced from ts. Reassembled and noise gone. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Denver, NC 28037
Ryan S.
Job Details: 10/17/2023
Customer complained unit making banging noise. Foudnd bad drum wheel damaged. Replaced from ts. Noise now gone. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near East Hampton, CT 06424
Jeremy B.
Job Details: 10/17/2023
Customers complaint is dishwasher leaking from float assy. Took apart and didnt find anything abnormal. Cleaned and reinstalled. Let run for a while found no leaks. Cant duplicate any leaks.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/17/2023
"Washer not spinning out properly. Found washer not level. Leveled machine found belt squeaking and shifter not actuating properly. Replaced belt and actuator ran calibration then self test all checks ok. ; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model MH6150XHQ-1
Near Charlotte, NC 28216
Robert A.
Job Details: 10/17/2023
"Cx complaint that the unit is not heating and giving a burning smell. I inspected the unit to confirm the complaint. I found the unit starts but does not heat, the cabinet paint has been removed in multiple areas exposing the metal surface in the MW cabinet, which can potential cause a thermal event. The unit needs new high side parts and a control board as well. Im ordering the parts for the return visit. The magnetron, mag thermostat and control board are showing as no longer available.; ordrng 1 8171874 (Magnetron (N/A)) and 1 WPW10275736 (Transformer) and 1 815124 (Capacitor) and 1 WP8205489 (Diode) and 1 4358772 (Mag thermostat (N/A)) and 1 8172155 (Control board (N/A))"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/17/2023
"Complaint, washer machine sounds very loud. I found your case has been leaking water all over the customers floor. I found a Gearcase bearings have completely failed, causing the noise unit will need gearcase washplate washplate, screw span or not rotor stater slider magnetics clutch clutch motor screws to fix gave cost customer quote 299 labor plus parts coming up to 1659.82 customer declined repair today. Its going to look at new washers."
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Stanley, NC 28164
Ryan S.
Job Details: 10/17/2023
Customer complained door not closing properly found door is crooked leaning to the left. And when door gets to almost completely closed jumps a bit. Found hinges damaged. Found part of hinges are defective causing door to be pushed up on one side when closing. Ordering new hinges. ; ordrng 2 W11220343 (Hinge door)s
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Canterbury, CT 06331
Amanda R.
Job Details: 10/17/2023
Water leaking into basket replaced inlet valves ; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Denver, NC 28037
Ryan S.
Job Details: 10/17/2023
Customer had new unit not installed yet. Has broken outer door glass. Inner door glass was pre id. Ordering outer door glass. Left pre id part w customer. Informed customer office will call when part comes in. ; ordrng 1 W10915619 (Outer door glass)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Farmington, CT 06032
Chuck M.
Job Details: 10/17/2023
"Customer complaint is that oven is not heating properly. Customer says cookies and frozen lasagna were not cooked properly. Ran oven at 350 degrees and oven is heating and cycling correctly. Explained rack placement, cookware and circulation. Referred customer to use and care guide. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near New Britain, CT 06052
Chuck M.
Job Details: 10/17/2023
Customer complaint is that dishwasher is not washing properly. Ran diagnostics cycle and no error code were present. Water entering dishwasher is very cold. Customer says she run hot water before starting. Found wash motor running but spray arms are not turning. Found debris in spray arms. Ordered spray arms and manifold. ; ordrng 1 WPW10327455 (spray arm upper) and 1 WPW10340542 (manifold) and 1 WPW10448645 (spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near New Britain, CT 06051
Chuck M.
Job Details: 10/17/2023
Customer complaint is that refrigerator shelf notch of liner is damaged. Took pics. Called techline and was told to give SR number to customer and have customers call customer service. SR#7737575850.
We serviced a
WHIRLPOOL DRYER
Model CED9150GW3
Near Ellington, CT 06029
Gary V.
Job Details: 10/17/2023
"Inspected and found unit starts and motor runs for about 2 seconds, then shuts right off and wont restart until more coins are added. Possible motor relay on control board or run winding in motor. Need panel key as well.Ordering motor, key and main control and keys. Will call when parts become available. ; ordrng 1 W10841144 (Drive motor) and 1 W11231979 (Blower wheel) and 1 W11423866 (Main control board) and 1 GR777 (Panel key) and 1 4396669 (panel key/newer models)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near East Windsor, CT 06016
Gary V.
Job Details: 10/17/2023
"Inspected and found faults for communication, rpm, basket speed, lid lock, off balance. Attempted diagnostics but failing to communicate. Unit needs main acu and lid lock assy. Will submit estimate and call.; rqstng P&A on 1 W11419171 (Main acu) and 1 W11394572 (Lid lock), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Windsor Locks, CT 06096
Gary V.
Job Details: 10/17/2023
"Installed parts listed and found pre inlet valve intermittently opening, ordering pre valve and wire harness for possible diode problem.; ordrng 1 W11512399 (Pre inlet valve) and 1 W11293381 (Lower wire harness), dspstn on spec-tagged invntry: 1 WPW10279882 TUBE-WATER"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWS0
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/17/2023
Installed new control and tested all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Dallas, NC 28034
Ryan S.
Job Details: 10/17/2023
Customer complained only issue is ripped door gasket. Ordering door gasket and adhesive. Scheduled return call for 10-20-23 am. ; ordrng 1 W10906683 (Door seal) and 1 Wpy055980 (Adhesive)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near New Britain, CT 06052
Chuck M.
Job Details: 10/17/2023
Customer complaint is that refrigerator was noisy. Inspected and found ice on fan shroud. Cleared ice and inspected for leaking water. No leaks found.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/17/2023
"Installed new suspension and ran calibration then self test actuator making noise. Replaced all checks ok. ; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/17/2023
Found dripping from water dispenser due to unit not being purged during installation. Replaced valve and purged system properly. No leaks. All functions check ok. Turned water back off as it was off upon arrival and home is vacant. ; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/17/2023
No problem found with unit at this time. Instructed customer on proper use and operation of unit as well as cleanliness. All functions check ok. Customer does not have purchase documents. Says unit is under warranty and refuses to pay for service. Says he was told per whirlpool unit was covered.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/17/2023
"Found broken wheel on rack adjuster. Upon attending to repair found t/s kit missing both covers. Kit not complete. Ordering adjuster kit. ; rqstng P&A on 1 W10712395 (adjuster), used 1 W10712395 (ADJUSTER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/17/2023
Complaint unit not draining have to turn water off and unplug unit it may start warming later on in the day sometimes unit takes a few days to start working. I found error codes F0e3 overloaded error code f9e1 / drn long drain no drain error code. Also found inlet valve continues to drip will not stop. Customer declined estimate repair here today. Stated Hes going to buy a new washer Potentially
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Blacksburg, SC 29702
Mitch H.
Job Details: 10/17/2023
"Tested and ran diagnostics. Found F7E6 motor fault error. Ran manual test, motor would not start. Checked and found motor was unplugged from connector. Plugged in, ran calibration and manual tests for spin and agitate. All operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/17/2023
"Complaint not dispensing ice or water making loud buzzing noise. I found valve defective also found filter clogged also found ice bin has a hole and auger locked up. ; rqstng P&A on 1 WPW10558424 (Bin), dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/17/2023
Installed new lid and hinges. Ran self test all checks ok. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near East Hartford, CT 06118
Jeremy B.
Job Details: 10/17/2023
Installed. Re bail arm and icemaker. Please allow. 24 hrs for proper ice production.
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS02
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/17/2023
Found control board failed. When pushing buttons it just beeps but will not do anything. Customer states that she was able to reset breaker once before and it worked but then went out again and wont work. Control on national b/o. Provided estimate to customer for repair. Customer will replace.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/17/2023
Found drain pump shorted and shorted to control. Unit will need pump and control replaced. Provided estimate to customer. Customer will replace.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Cornelius, NC 28031
Vincent O.
Job Details: 10/17/2023
Installed new ice maker. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Granby, CT 06035
Gary V.
Job Details: 10/17/2023
"Inspected and found wash pump getting voltage but seized, will order and call when part available.; ordrng 1 W11613479 (Wash pump)"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Enfield, CT 06082
Gary V.
Job Details: 10/17/2023
"Inspected and found idler pulley worn out, replaced and cycled, tested fine.; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Enfield, CT 06082
Gary V.
Job Details: 10/17/2023
Inspected and found f10e5 diverter valve leak.; ordrng 1 W11416362 (Wash pump) and 1 W11629911 (Main acu)
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Enfield, CT 06082
Gary V.
Job Details: 10/17/2023
"Inspected and found drum felt broke apart, will order new drum and customer will call us when part arrives.; ordrng 1 W10899578 (Drum)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Mount Holly, NC 28120
Ryan S.
Job Details: 10/17/2023
Returned to install harness and Ui control per tech line suggestion. Installed parts and checked operation of oven and microwave. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Troutman, NC 28166
Vincent O.
Job Details: 10/17/2023
Installed new drawer panel. All functions check ok.
We serviced a
ROPER DRYER
Model REX6634PQ0
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 10/17/2023
"Complaint dryer is very loud whenever it is turned on. I found debris stuck against blower wheel. I remove debris, tested operations no additional issues. Found dryer is now working quietly and is heating fine."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rock Hill, SC 29732
Jonathan J.
Job Details: 10/17/2023
"Replace timer and knob assembly, tested operations no additional issues. Found dryers, heating and operating just fine"