Service History 113

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 12/03/2025

Replaced motor/sump assembly.Tested unit and instructed customer

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Suffield, Connecticut 06078

Gary V.

Job Details: 12/03/2025

"Inspected and found poor ignition contact from both broil and bake igniters to the burner bars, unit needs bake and broil, igniters, and bake burner bar, will order and caller return date.; ordrng 1 WPW10324262 (Bake igniter) and 1 W10764654 (Bake burner) and 1 WPW10333842 (Broil igniter)"

We serviced a

JENN-AIR WALL OVEN DBL

Model JJW3830LM00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/03/2025

"Complaint oven is not heating properly will not consistently stay above 250? Found lost communications between user interface, micro processor, and power control module F6 E0 error code and meet Pro jack failure upper oven f3e3 ordering associated parts touch module is on special order. Office will call customer when part comes in. customer can contact manufacture for faster delivery as well.; ordrng 1 W11451452 (Touch module micro erc) and 1 W11448961 (Power control) and 2 W11252826 (Meat probe jack)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near York, South Carolina 29745

Mitch H.

Job Details: 12/03/2025

"Turned breaker off. Disassembled, removed and replaced control and latch. Reassembled, tested, dishwasher operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/03/2025

Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.

We serviced a

MAYTAG WASHER TL

Model MTW7200RW1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 12/03/2025

Complaint that the washer will not catch the hair nor washing properly. Found washer unleveled and needed adjustment. Ran diagnostic and a quick cycle and all running normal.

We serviced a

BOSCH DRYER

Model WTVC6330US/09

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 12/03/2025

Complaint that the dryer is not heating properly. Found tripped fuse. Mentioned to the customer to keep a proper distance from the drye. Unit heating properly. Rework.

We serviced a

WHIRLPOOL RANGE

Model WFES4530SZ0

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 12/03/2025

Complaint that t(e oven had a little odor and smoke from the side. Found no burnt parts nor issues with the heating element. Upon arrival the unit was not plugged in nor the AC cord installed. Customer will have the maintenance install and set unit in its place for further testing.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 12/03/2025

Replaced all parts

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 12/03/2025

Complaint that the dryer is not drying properly. Found vent hose too long and clogged venting. Customer will have the vent cleared out and have the hose updated.

We serviced a

KENMORE WASHER TL

Model ="417.94812301"

Near Suffield, Connecticut 06078

Gary V.

Job Details: 12/03/2025

"During previous repair after parts were installed I cycled multiple times and the washer did not leak . Arrived and found unit was used once and it worked fine. Then the concern was the unit had flooded again. After further inspection found that the mixer valve supply valve on the wall is not shutting off to the washing machine. Have not been able to replicate the problem, spoke with Randy and we will continue to talk tomorrow about this. Customer already bought a new washing machine."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 12/03/2025

Complaint that the dryer is not drying correctly. Found unit timing out but seems to failing at times. The customer will need to get the venting checked. No issues found at the moment.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 12/03/2025

Complaint that the washer would not stop running. Found pressure sensor issue. Replaced part and unit running normal. S Code: S153EB.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Worcester, Massachusetts 01602

Glenn

Job Details: 12/03/2025

Found shorted bake element installed part from truck stock tested all ok ; used 1 W10779716 (ELEMENT) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 12/03/2025

Complaint:loud buzzing/noise after heated up.Found heating element shield as cause.Ordered housing.; ordrng 1 W10802681 (Housing)

We serviced a

MAYTAG M/W OTR

Model MMV4207JZ00

Near Holden, Massachusetts 01520

Glenn

Job Details: 12/03/2025

Door is broken would need to be replaced. Repair Declined

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 12/03/2025

Found stator winding fluctuating should be 6-20 ohms. Will need to order parts ; ordrng 1 W11354541 (Stator) and 1 W11550649 (Control board)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 12/02/2025

"Inspected and found unit faulting on pressure system and drain pump running, replaced main control and ran diagnostics test, tested fine. Repair covered in full by manufacturer. Customer is aware of 5 star survey coming from whirlpool via email."

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Springfield, Massachusetts 01107

Chris B.

Job Details: 12/02/2025

Upon arrival took pictures of the few scratches the floor had before moving the range. Replaced boot and unit running normal.

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 12/02/2025

Complaint that the dryer is making loud noises while tumbling. Ran unit and no noises appeared at the moment. Quoted customer for parts and labor. Customer will contact off if they decide to repair. Collected trip fee.

We serviced a

MAYTAG WASHER TL

Model MVW5435PW0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 12/02/2025

Complaint that the washer is not cycling properly. Found failed harness wire. Replaced part and unit working properly. Used TS# w11643701.; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

JENNAIR RANGE

Model JES1750FS1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 12/02/2025

Returned and installed UI and harness . tested all buttons on UI . unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 12/02/2025

"Customer complained him not getting whole cube ice, only crushed. Found solenoid stuck, was able to free to but still getting stuck. Ordering solenoid. Scheduled return calll with customer. ; ordrng 1 WP2152713 (Solenoid)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 12/02/2025

"Customer complained unit not draining. Checked drain line and it was clear, replaced drain pump. I unit now draining properly. Verified proper operation. ; used 1 W11412291 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 12/02/2025

"Installed new parts and ran machine thew a calibration cycle and a wash cycle, unit went threw properly and all operations are now working to specs"

We serviced a

MAYTAG WASHER TL

Model MVW7232HC3

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 12/02/2025

Ran unit due to not spinning out clothes and found error for off balance and over loaded ran washer threw a calibration cycle and a hmi calibration to reset unit advised customer on loading and weights. Leveled tub of unit to balance machine and washer is now working to specs

We serviced a

ELECTROLUX DRYER

Model EIED50LIW2

Near Somers, Connecticut 06071

Gary V.

Job Details: 12/02/2025

18449 code for gate. Inspected and found E 61 fault for stuck heater relay. Quoted and he will call if he wants to proceed with repairs. Unit is stacked and needs to be made accessible. Quoted for additional tech if needed. Or he will make accessible..

We serviced a

WHIRLPOOL WASHER FL

Model WTW4957PW0

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 12/02/2025

"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test and tested fine. Repair fully covered by manufacturer. Customer is aware of 5 star survey coming from whirlpool via email.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

CROSLEY DRYER

Model VDEW6511RW0

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 12/02/2025

"Complaint:not operating.Dead.Found incoming voltage irregularities.Unit functioning as designed.Found 120 between both black and red to ground,but no voltage between both black to red legs."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDB11

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 12/02/2025

Complaint:no ice.Found water fill tube out of alignment with ice maker.Adjusted fill tube to align with channel.Now functional as designed.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM13

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 12/02/2025

Replaced failed compressor.Charged with 68 gram of r600.Unit has consistent frost pattern across evaporator coil upon completion.; used 1 W10913906 (Coupler) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 12/02/2025

Complaint:noise.Found wire harness in close proximity to drum and vent.Adjusted wire harness away from drum.Reset drum after checking seals.Unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 12/02/2025

Replaced failed fan motor and main control.Unit working as designed.

We serviced a

WHIRLPOOL KITCHEN

Model WDF332PAMS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 12/02/2025

Complaint:rust developing on racks.Found rust on racks.Documented with pictures.Dishwasher door being closed with upper rack.Rack rubbing on dispenser cover.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 12/02/2025

Customer stated Advance Appliance technician was in home and diagnosed and ordered a compressor.

We serviced a

SUBZERO REFRIGERATOR FDB

Model 65003

Near Milford, Massachusetts 01757

Glenn

Job Details: 12/02/2025

Installed crisper drawer heater kit per Tech Support tested all OK

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 12/02/2025

"Tested unit and found machine shaking and off balance checked for errors and found F0e7 load detected wile running a clean cycle. Leveled machine and ran a self test finding unit working to specs, recalibrated and all operations are now leaking properly. Advised customer on using a downy ball for fabric softener customer service advised her to pour it in the bleach dispenser that will not work, cleared bleach dispenser due to clogged up customer will use ball for softener."

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Freetown, Massachusetts 02702

Aimee

Job Details: 12/02/2025

Code: S153EBFound drain pump running Replaced the conteol and ran diagnostics and quick wash to agaitation

We serviced a

MAYTAG WASHER TL

Model MVW7232HW3

Near Rochester, Massachusetts 02770

Aimee

Job Details: 12/02/2025

Cust getting out balance error and f0e7 clean washer with cloths.No error codes in memory has a high drain . Ran a calibration cycle Cust getting out of balance load with large fleece blanket . Advised to wash with towel or 2 or 2 lap blankets .Filled with towels wet and spun out fine.Found washer working as intended Went through Cust education

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near New Bedford, Massachusetts 02746

Aimee

Job Details: 12/02/2025

Installed new heater on heater replacement project S17304 heater replacement tested for leaks complete

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near New Bedford, Massachusetts 02740

Aimee

Job Details: 12/02/2025

Installed new control that was order and preheated complete Found there was a spill from ui to control

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ09

Near Paxton, Massachusetts 01612

Glenn

Job Details: 12/02/2025

"Installed all parts, but found the light module in the fresh food section is failing need to auto part ; ordrng 1 W11527432 (LED module)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW2

Near New Bedford, Massachusetts 02740

Aimee

Job Details: 12/02/2025

Cust stated filled and drained was using color.Calibrated and ran diagnostics Started and quick wash and a normal Both advance to the agitation and spin Seems like they were on soak cycle Washer working as intended And the drain was repaired

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Wareham, Massachusetts 02571

Aimee

Job Details: 12/02/2025

Installed glides and gears and gasket with mullion complete

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Holden, Massachusetts 01520

Glenn

Job Details: 12/02/2025

Installed idler pulley but noise is still occurring. The only part left Id the support roller shafts. Order parts ; ordrng 6 WPW10359272 (Shaft)s

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Worcester, Massachusetts 01606

Glenn

Job Details: 12/02/2025

Invoice # 65704242 replaced broken lower harness tested all ok ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Lakeville, Massachusetts 02347

Aimee

Job Details: 12/02/2025

Dain pump running Installed new control boad and ran diagnostics and ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

We serviced a

MAYTAG M/W OTR

Model MMV4205FZ3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/02/2025

Replaced magnetron and diode.Unit now functional as designed.

We serviced a

KITCHENAID RANGE

Model KSES530SPS0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 12/02/2025

"Tested unit and found customer would be using oven and it would shut off and stop heating then error out f2e1, ran diagnostics and checked for errors finding F2e1 shorted/ stuck key, f2e2 keypad or display disconnected. Ran unit threw a reset and cleared all codes checked keypad and panel for loose connections and found all connections good. Cleaned connections and will replace user interface and main cntrl with updated software, spoke with safety we can order parts needed file number will stay same ; ordrng 1 W11761223 (Cntrl) and 1 W11733472 (Interface)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HC1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/02/2025

Complaint:Noise.Found padding on inner wall of machine shifted.Adjusted side wall padding.Machine now working properly.

We serviced a

WHIRLPOOL WASHER TL

Model Mvwc416fw0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 12/02/2025

"Customer complained unit not spinning water out. Found motor fault. Found unit stuck in spin, wont shift to agitate. Found broken arm on actuator. Quoted repair replaced actuator. Unit now working as designed. Collected via card. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 12/02/2025

"Checked and found no issues with control or drain pump. Entered diagnostics, found long fill error. Tested and found cold water inlet valve not working. Needs valve assembly. Quoted customer for repair, customer approved. Removed and replaced valve assembly. Tested, now operating properly. Collected for service on cc.; dspstn on spec-tagged invntry: 1 W11603810 control , used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS01

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 12/02/2025

Removed freezer door. Replaced brackets l reinstalled door. Door sealing and operating properly.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW0

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 12/02/2025

"Checked and found gear case shaft stripped where agitator mounts causing agitator to spin. Needs gear case, wash plate and related parts. Checked part availability and scheduled return for 12/8 AM ; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Clutch) and 1 W10913953 (Actuator) and 1 W10902814 (Wash plate) and 1 W10752187 (Bolt)"

We serviced a

KITCHENAID M/W OTR

Model KMHC319ESS1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/02/2025

"Unplugged microwave. Disassembled, removed and replaced control. Reassembled, plugged back in. Tested, microwave operating properly."

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/02/2025

"Tested and found lid lock operating properly. Found that right side lid hinge is broken and not allowing lid to open. Needs hinge cover and spacer. Quoted customer for repair, customer approved. Checked part availability and advised customer that office will call to schedule when parts arrive. Collected full amount on cc.; ordrng 1 W11627505 (Hinge cover) and 1 W11627503 (Right hinge) and 1 W11638181 (Spacer)"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/02/2025

"Customer had washer moved out of laundry room in order to drain it. He moved washer back. Plugged unit in, ran diagnostics. Found F9E1 long drain error. Tested drain pump in diagnostics, found it running correctly but found if wires were moved drain pump would shut off. Needs lower harness. Checked part availability and scheduled return for 12/8 AM ; ordrng 1 W11590868 (Harness)"

We serviced a

MAYTAG WASHER TL

Model MVW6230HC2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/02/2025

"Checked and found lid lock and strike broken. Removed and replaced lock and strike. Reassembled, tested, lid now locking and washer operating properly.; used 1 W11700916 (Lid lock), and 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Raynham, Massachusetts 02767

Aimee

Job Details: 12/02/2025

Found no power to the water valve I replaced control and tested washer through diagnostics.Fills and drains fine

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF5333PZ03

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 12/02/2025

"Tested unit and found fridge had been building frost on items in freezer on tops of food, checked temps and found unit reading perfect temps advised unit will get some frost on things this is normal advised all temps are good and unit is working to specs"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 12/02/2025

"Checked over unit and found cabinet scratched in center and panel also chipped. Advised customer we can replace cabinet and panel or touch up mark, they would talk it over and let us know by email or call with what they want to do ; ordrng 1 W10676680 (Cabinet) and 1 W11743907 (Panel) and 1 72017 (Touch up paint) and 1 350930 (Touch up spray)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near York, South Carolina 29745

Mitch H.

Job Details: 12/02/2025

"Unplugged dishwasher. Removed and replaced control. Reassembled, tested, dishwasher now operating properly."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC503ESS00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 12/02/2025

"Customer complained of no cool, found compressor not runnning. Unit room temp in both sections. Ran service test 4, , compressor runs but kicks out shortly after. Ordering compressor, drier, process tube and 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W10779331 (Compressor) and 1 WPW10143759 (Drier), rqstng P&A on 1 2xtimeframe (2xtimeframe), ordrng 1 W11506635 (Process tube)"

We serviced a

KITCHENAID WALL OVEN DBL

Model KOEC530PSS01

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 12/02/2025

"Customer complaint of training whistle noise. Ran magnetron, making odd noise. Customer says its gets louder like a whistle. Ordering Magnatron. Informed customer office will call when parts come in. ; ordrng 1 W11578959 (Magnatron)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 11/28/2025

Checked and tested. Could not get ice maker to cycle. Ice maker is on order but not in yet. Will install on return when part arrives.; O-emld tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 11/28/2025

"Customer complained drain pump constantly running. Confirmed complaint. Special Project S153EB Main Control SCode S153EB covers PARTS-LABOR. Replaced control board from pre id ts. Ran quick wash, verified proper operation. ; dspstn on spec-tagged invntry: 1 W11603810 control"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEYM05

Near Enfield, Connecticut 06082

Gary V.

Job Details: 11/28/2025

"Installed new ice maker and cycled, filled with water and please allow 24 hours for ice production. No other problems found at this time."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Ellington, Connecticut 06029

Gary V.

Job Details: 11/28/2025

"Inspected and found loose suspension rods and replaced also found rotor bolt loose and applied loctite and cycled, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 11/28/2025

"Disassembled washer. Removed and replaced gear case, stator, rotor, clutch, control and all related parts. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 11/28/2025

"Inspected and found softener dispenser clogged causing overflow, cleared out, also load and go not functioning, found 120v getting to dispenser motor but motor making noise, will order part and return.; ordrng 1 W11596130 (Flow meter)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 11/28/2025

Installed door tested all ok

We serviced a

KITCHENAID DISHWASHER

Model KUDK02CRBS4

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 11/28/2025

"Tested unit and found upper rack falling down and door slamming down when opening, checked door and found both links had broke causing door to just slam when opening. Checked issue with rack and found all 4 of the wheels had broken away causing rack to fall and door to not close, unit will need 4 wheel adjusters and links will order and return ; ordrng 1 8194001 (Links) and 4 WP8268655 (Wheel)s"

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 11/28/2025

Installed all new parts due to motor bracket had broke causing motor to wobble and bent parts. After replacing all parts ran unit thew a dry cycle and machine is now operating to factory specs

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 11/28/2025

"Tested unit and found when door would close almost to the end it would pop and Juno making a lot of noise, checked hinges and found lower hinge cam jumping causing the noise. Replaced cam and hinge tested door and unit is now opening and closing properly"

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 11/28/2025

"Found fuse an tstats good , heater good Have 120 black 120 red no240 across heater Needs mtr and control; ordrng 1 W11780107 (Control) and 1 W11511154 (Mtr)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Raynham, Massachusetts 02767

Aimee

Job Details: 11/28/2025

Installed vent and bezel with cap and tested for leaks complete; dspstn on spec-tagged invntry: 1 W11715949 HEATER NUT KIT SP W117150

We serviced a

MAYTAG WASHER TL

Model mvw5430mw1

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 11/28/2025

"Found the belt off and the cover to mtr brokenNeed cover bolts and belt with suspension rods.Re put belt on and tested running needs addle parts; rqstng P&A on 1 W11409708 (Sheild) and 2 W11573574 (Bolts)s and 1 W11239857 (Belt) and 1 W11396716 (Suspension rods), states that autho needed"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 11/28/2025

"No error codes Calibrated and ran diagnostics Found customer running water out house gray water , run to long .Leaving a gallon water stainless in the washer.Cust going to shorten.Foun machine running as intended"

We serviced a

WHIRLPOOL DRYER

Model MED7020RF0

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 11/28/2025

Installed new inner door had too leave 2 top screw little loose so panel caught door switchTested works fine now

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ11

Near Plympton, Massachusetts 02367

Aimee

Job Details: 11/28/2025

Installed mullion harness an control complete

We serviced a

JENN-AIR MW/WALL OVEN COM

Model JOECC530RL00

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 11/28/2025

Cust has sent email to report dent on microwave door nov 12 to toll brother wasnt sure if covered cosmetic 30 day . Took photo Tried to of letter Cust sent toll brother wasnt sure. needs new door left side not making contact on door switch on left side ; ordrng 1 W11684570 (Inner door) and 1 W11778620 (SS outer door)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHB05

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 11/28/2025

"Tested unit and found fridge not dispensing any water and ice maker not making ice, tested water and found no flow tested water valve and 120v present and water going to valve from house. Checked water tank and found frozen, melted water tank and water is now flowing added silicone to air tower and damper to stop warm air adjusted temp in fridge due to on 4 set back to 3. Unit is now working to specs"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 11/28/2025

Customer needs to reschedule appointment. He tried calling us yesterday. Please call him for rescheduling..

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FV1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 11/28/2025

Found control panel failing not always responding and turning off right front burner. customer will call within 7 days if he decides to go with repair.

We serviced a

LG DRYER

Model DLE7150W

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 11/28/2025

"Found the dryer repair kit is not the problem its a cracked dryer drum. Customer is going to call the office to discuss the repair and cost. Do not order part until customer calls. ; ordrng 1 3045EL1002K (Inner dryer drum), dspstn on spec-tagged invntry: 1 DELGKIT DRYER REPAIR KIT"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 11/28/2025

"Unable to reach customer have called multiple times left messages no one is answering the door, needs to be rescheduled ; saved tckt"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW

Near Worcester, Massachusetts 01610

Glenn

Job Details: 11/28/2025

Found worn out cam causing grinding noise. Installed cam kit tested all ok ; used 1 W10721967 (CAM KIT) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Charlton, Massachusetts 01507

Glenn

Job Details: 11/28/2025

Installed all parts had to add a slider to the work order tested all OK; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 11/28/2025

Replaced control and ran a diagnostic cycle and all tested normal. Will order door spring due to door very loose and it was set at the tightest possible. ; ordrng 2 WPW10337934 (Spring)s and 2 WP8268990 (Bushing)s and 2 WP8268961 (Friction Sleeve)s

We serviced a

WHIRLPOOL WASHER TL

Model WTW8000DW2

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 11/28/2025

Complaint that the washer has a F8E1 error code. Found failed water valve. Replaced part and ran three diagnostic cycles and all tested normal. Mentioned to the customer to have the water lines replaced due to the hot side is starting to tear rusting out.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 11/28/2025

Replaced all parts. Wash plate had o be cut off but transmission suffered from removal. Will order transmission and extra parts. Office will reschedule customer unavailable to reschedule.; ordrng 1 W11454734 (Gear Case) and 1 W11239857 (Belt) and 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL DRYER

Model WGD4616FW1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 11/28/2025

Found housing clogged due to screen broken. Will order parts for a return visit.; ordrng 1 W11117429 (Housing) and 1 WP339956 (Seal) and 1 WPW10717210 (Lint Screen)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 11/28/2025

"Complaint that the washer will keep running and wont stop. Found error code F3E1 failed pressure sensor. New control board failed to engage the actuator to run the spin cycle. Will order new control board.; ordrng 1 W11603810 (Control Board), dspstn on spec-tagged invntry: 1 W11603810 control"

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 11/28/2025

Installed all new parts and ran unit thew a calibration cycle unit went threw properly. Ran a wash and a spin checking operations and all functions are now working to manufacture specs

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 11/28/2025

Installed control found the oven outlet miss wires red and white reverseSpoke to Ann property manager

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ19

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 11/28/2025

"Checked over unit and found right fridge door gasket ripped and magnet hanging out of it causing unit to get warm air into fridge section. Replaced gasket and heated up to create a proper seal, checked over all other operations and unit is now working to specs and all gaskets are sealing"

We serviced a

MAYTAG WASHER FL

Model MHW8200FC0

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 11/28/2025

"Concern is leak, cycled unit multiple times and did not detect any leaks, all functions test normal at this time."

We serviced a

MAYTAG DRYER

Model MEDB850yw0

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 11/28/2025

Installed new idler pulley and cycled tested fine.

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW0

Near Simsbury, Connecticut 06081

Gary V.

Job Details: 11/28/2025

"Inspected and found dispenser draw drawer binding then broke, and dispenser tank has a leaky O-ring causing dribble out the front, replaced dispenser draw and will order tank and mail tank out to customer, they can install.; ordrng 1 W11318830 (Tank)"

We serviced a

WHIRLPOOL WASHER TL

Model MVW6200KW2

Near East Granby, Connecticut 06026

Gary V.

Job Details: 11/28/2025

Invoice not in list #7742966. Inspected and found motor overheating causing damage to the capacitor. Replaced both motor and capacitor and ran diagnostics test and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

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