Service History 113 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Fort Mill, South Carolina 29708

Clinton

Job Details: 04/14/2025

Unit has a failed control ordered control part with office they will have to call once parts arrive ; ordrng 1 W11608056 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ5

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/14/2025

7741293872 sr number called safety this was a use and care issue they spilled grease under the bottom pan and on it. Caused the issue no function failure cleaned mess up and ran u it no further issues

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Harwinton, Connecticut 06791

Andre

Job Details: 04/14/2025

"Ck unit upon arrival and found motor running use clear door and monitor unit and found motor running but no water circulation. Install sump from truck stock and use clear door to monitor unit and unit is washing but unit loosing water on back wall causing wash arm to not circulate order parts to complete repair ; ordrng 1 W11101428 (Lower wash arm) and 1 Wpw10340542 (Manifold) and 1 Wpw10448645 (Upper wash arm), used 1 W11665769 (Sump motor) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Southington, Connecticut 06489

Andre

Job Details: 04/14/2025

Ck unit upon arrival and found all button option is working except start button remove door panels and unplug control and wait and replug and same issue order control with console for replacement ; ordrng 1 W11683480 (Control) and 1 W11613564 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ08

Near Prospect, Connecticut 06712

Andre

Job Details: 04/14/2025

Ck unit upon arrival and found unit not defrost check and found harness to heater half way out. Reinsert and advance unit in to a defrost cycle and check for voltage and board is sending 121VAC to heater order new heater with harness for replacement ; ordrng 1 W11650662 (Heater harness) and 1 Wpw10384183 (Thermistors)

We serviced a

WHIRLPOOL WASHER TL

Model CAE2793BQ0

Near Agawam, Massachusetts 01001

Jorden

Job Details: 04/14/2025

"Arrived and could not replicate leak complaint, ran three auto test cycles and no leak found. Unit tests fine."

We serviced a

WHIRLPOOL WASHER TL

Model mvw5430mw1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 04/14/2025

Complaint that the washer is not cycling properly. Customer mentioned that they know the washer is still under warranty and they couldnt retrieve the purchase receipt in time. Customer will contact Whirlpool when they have the receipt in hand. Collected trip fee.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ1

Near Monson, Massachusetts 01057

Chris B.

Job Details: 04/14/2025

"Complaint that the dishwasher keep beeping on and off. Found error codes F8E4, F9E1. Found nadir; used 1 W11483553 (GASKET) from stock"

We serviced a

BOSCH RANGE GAS

Model HGS7052UC/08

Near Sharon, Massachusetts 02067

Aimee Z.

Job Details: 04/14/2025

Found the oven needs an igniter cant pull the gas stove out to get at convection ring . Stuck to floorFan isnt running and no heat on covectionThe burners need a good wire brushing.Cust got estimates for igniter onlyWill call in 5 if want repaired Might want to buy new

We serviced a

WHIRLPOOL WASHER TL

Model WTW8120HC0

Near Charlotte, North Carolina 28273

Clinton

Job Details: 04/14/2025

F6e3 error unit communication error replaced control all functions operating. While is diagnostic prior to repair unit failed at the washing stance would not advance after repair unit it worked properly

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS01

Near Clover, South Carolina 29710

Ryan S.

Job Details: 04/14/2025

Arrived found compressor it running. Found voltage to compressor. Checked and found Freon in it and leak checked . Steady 15min. Went to check compressor at pins and found on broke off. Ordering compressor. Scheduled return call for 4-18-25 am ; ordrng 1 WPW10466675 (Compressor)

We serviced a

KITCHENAID M/W OTR

Model KMBT5011KSS01

Near Charlotte, North Carolina 28205

Clinton

Job Details: 04/14/2025

Unable to confirm purchase date cat get any Information on move in customer not paying for anything said it was the leasing office in charge close ticket send bill

We serviced a

MAYTAG WASHER TL

Model MVWB835DW3

Near Suffield, Connecticut 06078

Gary V.

Job Details: 04/11/2025

"F3e2,f0e4,f0e3,f8e1,f1e2, inspected and found multiple faults, main acu, spin limited by temp, off balance, inlet temp, long fill, unit needs main acu and inlet valve, will submit estimate and call for return date.; rqstng P&A on 1 W11400681 (Main acu) and 1 W11165546 (Inlet valve), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model MVW6230HC0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 04/11/2025

"Installed motor harness and control board, cycled thru diagnostics and tested fine."

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Meriden, Connecticut 06450

Andre

Job Details: 04/11/2025

Ck unit upon arrival and found unit running but no heat. Disassembled unit and check all sensor and Ohm out sensor and also jump out all fuses and found faulty thermal cutoff faulty quote customer for replacement and customer declined estimate. Had to wait for customer to get in contact with owner for payment

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Meriden, Connecticut 06450

Andre

Job Details: 04/11/2025

Ck unit upon arrival and use hammer and beat GearCase out after multiple attempt. Replace GearCase with wash plate and Hub and clutch kit ran wash cycle and spin cycle and unit is now operating to manufacturers specs

We serviced a

GE WASHER TL

Model WT1501CW

Near Southwick, Massachusetts 01077

Jorden

Job Details: 04/11/2025

"Arrived and found unit unhooked from power, water and drainage plus agitator not attached, customer claimed put it back on twice and keeps coming off. Reattached agitator and customer hooked up unit. Ran and hear clear signs of a struggling gearcase, customer opted out of service."

We serviced a

ADMIRAL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 04/11/2025

Upon arrival someone at home said unit had fixed itself. Was met outside so didnt even go in home. Left call .

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KODE500ESS20

Near Clover, South Carolina 29710

Mitch H.

Job Details: 04/11/2025

"Tested and confirmed F8E0 error. Entered diagnostics, also found F1E1 ACU error. Ordering ACU and auxiliary board. Checked part availability and scheduled return for 4/18 AM. Will replace all parts on return.; ordrng 1 W11448962 (ACU) and 1 W11598200 (Control)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS01

Near Clover, South Carolina 29710

Mitch H.

Job Details: 04/11/2025

"Removed and replaced compressor, suction tube and related parts. Charged with nitrogen to 225psi, checked for leaks, none found. Allowed to stay under pressure for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct charge, 5.5oz, of R134a. Compressor operating and cooling properly."

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 04/11/2025

"Tested and checked dryer. Found it operating properly with no unusual noises. Customer said that they had already leveled dryer and that noise went away after they did that. Also said that latch is working better after a few uses. Adjusted latch, had customer test door. She is happy with operation."

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS27T5200SR/AA

Near Norton, Massachusetts 02766

Aimee Z.

Job Details: 04/11/2025

Helping LeeInstalled new compressor and pcb

We serviced a

MAYTAG WASHER FL

Model MAH5500BWW

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 04/11/2025

Tested washer no leaks found at this time it filled washed and drain with no issues. Job complete

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 04/11/2025

"Replaced motor, heater and blower, unit checks fine."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Charlotte, North Carolina 28214

Clinton

Job Details: 04/11/2025

Replaced control board unit working properly after repair

We serviced a

KITCHENAID M/W OTR

Model KMBT5011KSS01

Near Charlotte, North Carolina 28205

Clinton

Job Details: 04/11/2025

Waiting to land lord to send lease agreement. Need her to send ; schdld next appmnt for 4/14 MON !

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT519SZDM11

Near Thomaston, Connecticut 06787

Jimmy R.

Job Details: 04/11/2025

"Arrived and found unit not freezing items and fridge temps low checked amps at compressor and found .6 amps checked pressures and found -15 on low and 95 on high side. Pulled plug and unit took over 10 min to equalize reading 5 on low and 30 on high side unit had a floating restriction that cant be removed machine will be submitted for review and replaced, customer will be contacted by manufacturer File#7741331792"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Thomaston, Connecticut 06787

Jimmy R.

Job Details: 04/11/2025

Checked over unit and found fridge lights on top section not on checked freezer section and light is out causing top light to not come on. Removed freezer module and found red wire disconnected from molex not powering up light. Reattached back into connector and light is now coming on in both sections and working to specs

We serviced a

WHIRLPOOL RANGE

Model WEEA25H0HN1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 04/11/2025

"Installed all new parts and heated oven to 350 degrees let oven sit and unit will now operating to specs, when leaving customer informed me it looked to be a different color. Checked and unit is stainless not good will reorder correct panel and return old ; ordrng 1 W11106695 (Sunset gold cntrl), dspstn on spec-tagged invntry: 1 W11107275 BLOWER PRIOR TO 8/30/17 , states that autho needed"

We serviced a

JENN-AIR COOKTOP

Model JGC3536GS

Near Washington, Connecticut 06793

Jimmy R.

Job Details: 04/11/2025

"Installed new cooktop and unit is now sitting flat to the counter top, all functions working to specs"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS01

Near Charlotte, North Carolina 28270

Clinton

Job Details: 04/11/2025

W11179310 unit needs a control the relay is stuck. Bake element was diagnosed incorrectly on my part. Test temp sensor 1.1k at room temp that fine. The control sending voltage to broil element not fully but partially unit has failed. Customer needs part break down invoice before repair ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF507HPS03

Near Fort Mill, South Carolina 29708

Clinton

Job Details: 04/11/2025

Unit has a failed compressor order compressor need two time frames ; ordrng 1 W11574734 (Compressor)

We serviced a

KITCHENAID DISHWASHER

Model KDTF924PPS

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/11/2025

Drain line kick removed kink unit drains properly

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Charlotte, North Carolina 28214

Clinton

Job Details: 04/11/2025

Unit leaking water from back panel appears to be condescending to much order Evap cover 2 x time frame to cleanAnd clear all ice ; ordrng 1 W11610999 (Evap cover) and 1 W10708473 (Housing)

We serviced a

LG RANGE

Model LDG3011ST/00

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 04/11/2025

Returned to install new igniter. Installed part. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM08

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 04/11/2025

Customer complained unit not dispensing ice. Found icemaker working. Found ice buildup in shoot and separator broken ordering separator. Scheduled return call with customer. ; ordrng 1 W11678839 (Separator)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRQC736RPS00

Near West Hartford, Connecticut 06107

Mike K.

Job Details: 04/11/2025

"Unit is under 1yr wp warranty per service bench. Not making ice or dispensing water, can hear relay click. Cannot hear valve running when attempting to dispense. Verified water is coming to unit inlet valve and coming through inlet valve. Same with filter in or out (filter came out very difficulty, had to use pliers). Frost by water housing. I am not getting voltage to the two way valve in rf section. Ordering water housing assy and control.; ordrng 1 W11727944 (Water box assy) and 1 W11734208 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Windsor Locks, Connecticut 06096

Mike K.

Job Details: 04/11/2025

"Unit is under 1yr wp warranty. Complaint of noises while baking. Popping sounds of metal expanding, normal for unit. Preheated to 350 fine in testing. All burners working, broil good. All functions working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/11/2025

"Complaining door was not close. Confirmed complaint. Found strike had came loose. Was able to reinstall strike, verified proper operation. Left lock w customer."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Denver, North Carolina 28037

Ryan S.

Job Details: 04/11/2025

Installed new door delivered to home. Customer looked over door and accepted it. She took off cover peel. Verified proper installation.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 04/11/2025

Customer complaint unit made noise after door locked and quit. Found motor error found unit had bad motor capacitor. Replace capacitor from pre-ID truck stock verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 04/11/2025

"Installed new cooktop, showed builder. Took picture. Verified proper install and operation."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 04/11/2025

"Customer complained unit would not cut off during use, she used it like 15min and canceled the cycle. She noticed it was still really hot hours after cutting unit off. Said it was still running oven and she couldnt get it to shut off.she called gas company to turn it off . They had found a leak on the hose also. Found no error codes, ran bake 350? unit preheated , let run 15min. Canceled cycle . Unit cut off. Checked for visual damage on board no damage found. Informed customer done spilled grease could have stayed lit causing issue to seem like oven stated on. But unit is working as designed now. Can not recreate issue. Called safety to report findings. Sr#7741174694"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 04/11/2025

"Checked and found model and serial number on unit do not match information on ticket. Advised customer that I could not service unit under warranty due to this. Customer said that he would pay for service and contact AIG to get reimbursed. Checked and tested. Freezer cooling properly, refrigerator warm, RC evaporator fan not running. Ran diagnostics, fan will run in diagnostics, found RC thermistor out of range. Ordering evaporator cover assembly. Advised customer that office will call to schedule when part arrives. Collected full amount on cc.; ordrng 1 W11395558 (Evaporator cover assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/11/2025

replaced door panel tested operations. Normal button is now working perfectly fine no further issues reported.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/11/2025

"Oven is not igniting fuel not sparking upon arrival replaced DSI board found igniter is sparking out the side of the ceramic and burner tube, partly clogged no further issues found ordering parts; ordrng 2 W11684507 (Screw)s and 1 WPW10324262 (Ignitor) and 1 W10764654 (Burner tube)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ02

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 04/11/2025

"Complaint unit will not dispense any water even with a brand new water filter installed unit leak leaks along the back wall and onto flooring, causing significant flooring damage to unit. I found filter housing was damaged not allowing any water to dispense through. It also found chiller tank was frozen over. I defrosted and found chiller tank is leaking as well when water is pressurized and dispensing through unit. Also found damper door is is frozen in the open position. Never allowing it to close leading to unit freezing. Damper door motor appears to be broken, ordering fitting chiller tank damper door to repair. No further issues reported by customer.; ordrng 1 WPW10594330 (Damper) and 1 WP2300868 (Fitting) and 1 W11229977 (Resivour)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS05

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 04/11/2025

Replaced all previously ordered parts did not fix the auger motor issue door came with a new auger motor preassembled tested unit is not getting any voltage to auger motor from Mulocks connector at top of door. Refrigerator is getting proper voltage proper polarity. Ordering Orion board and main control board to fix. ; ordrng 1 W11567409 (Orion board) and 1 W11664342 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 04/11/2025

Complaint no water pressure occurring inside dishwasher when trying to perform a wash cycle. I found 43 error code and seven one error code. Cleared fault codes and found wash motor has failed. Replaced wash motor tested operations performed a control board diagnostic cycle verified heating element is working and there are no leaks. Everything working fine.; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID COOKTOP

Model KFEG500ESS7

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 04/11/2025

Installed new cooktop and tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW02

Near Suffield, Connecticut 06078

Gary V.

Job Details: 04/11/2025

"Inspected and found incomplete frost pattern on evap, and compressor running hot, compressor no longer pumping properly, will submit estimate and call for return date.; rqstng P&A on 1 W11580057 (Compressor) and 1 2timeslot (2 time slot)"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Avon, Connecticut 06001

Mike K.

Job Details: 04/11/2025

"Complaint of unit not drying properly. Found unit tumbling and heating when tested, limited air flow. Vent removed and airflow is fine. Removed lower section of venting and cleared that, flow a little better, rest of vent not simmering we do, not covered by contract goes up through ceiling. Let unit run for 20 minutes and cycling fine."

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Charlotte, North Carolina 28277

Caleb

Job Details: 04/11/2025

"Pressure switch failure. No kinks, holes or clogs in hose. Unit needs control.; ordrng 1 W11603811 (Comtrol)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW6605MW1

Near Charlotte, North Carolina 28216

Caleb

Job Details: 04/11/2025

"Replaced dispenser Drawer, advised customer of proper use and care, unit checks fine at this time."

We serviced a

GE RANGE

Model JB655EK1ES

Near Brimfield, Massachusetts 01010

Jorden

Job Details: 04/11/2025

"Arrived and found temp probe with resistance of 1.072k ohms which is only ever so slightly below the normal. Likely sticking relays on control to reach such over heating temperatures. Unit needs new ACU. Customer wants to fix themselves, charging for the $20 shipping fee. ; ordrng 1 WB27X45466 (ACU)"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF23BB89008MAA

Near Springfield, Massachusetts 01118

Jorden

Job Details: 04/11/2025

"Arrived and found an ice rink underneath the middle drawer indicating poor drainage. Verified updated drain kit is installed, ice blockage causing this issue. Advised customer to manually defrost unit by leaving the doors wide open and unit powered off for 24h to melt the blockage."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Holyoke, Massachusetts 01040

Jorden

Job Details: 04/11/2025

"Arrived and customer moved unit to an accessible position for sealed system repair, replaced compressor kit and handle. Allow 48h for temps to normalize. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

KENMORE WASHER TL

Model ="110.92273100"

Near West Springfield, Massachusetts 01089

Jorden

Job Details: 04/11/2025

"Arrived and read customers notes on her observations, all records point to a new timer. Ordering a new timer.; ordrng 1 WP661597 (timer)"

We serviced a

WHIRLPOOL WASHER TL

Model MVWB855DW0

Near Charlotte, North Carolina 28211

Caleb

Job Details: 04/11/2025

"Confirmed error F5E3 lid lock will not unlock, entered test mode via diagnostics and preformed step 000 lid lock activation and deactivate. Confirmed lid lock is operating properly via diagnostics. Ran a quick rinse and spin after clearing error to confirm operation."

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOD51EC7AS05

Near Charlotte, North Carolina 28207

Caleb

Job Details: 04/11/2025

"No error codes present on arrival. Confirmed upper oven was running 20 degrees hotter then set temps and lower oven was 15-20 degrees hotter then set temps, entered diagnostics and found no error codes in history. I then did a control reset, the. Calibrated temps via ui settings, set upper to -25 degrees and lower oven to -15 degrees. Confirmed operation using my temp sensor and unit now check fine."

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Charlotte, North Carolina 28209

Caleb

Job Details: 04/11/2025

"Checked all components in dryer and found no issues or problems. Customer is currently updating there home. Using pain and stains, I advised that the chemical smell can occur when the air is pulling in the smells and fumes from paints and stains causing strange smells. Advised customer to refrain from using the dryer while fumes are heavy."

We serviced a

WHIRLPOOL DRYER FL

Model WED560LHW2

Near Charlotte, North Carolina 28208

Caleb

Job Details: 04/11/2025

"Motor mound vibrating against cabinet. Unit needs new motor, mount, blower fan and blower housing.; ordrng 1 WPW10211911 (Housing) and 1 W11327190 (Blower) and 1 W11234001 (Motor) and 1 W11676491 (Base.)"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near York, South Carolina 29745

Mitch H.

Job Details: 04/11/2025

"Customer showed video with no water in basket but set to deep fill. Ran diagnostics, no stored error codes. Ran component tests for valves, all valves operating properly. Attempted to start cycle with washer set to deep fill, would not fill. Customer also says washer has stopped working on 2 occasions and she had to unplug washer to reset. Ordering control. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11687817 (Control)"

We serviced a

MAYTAG DISHWASHER

Model PDB1100AWE

Near McConnells, South Carolina 29726

Mitch H.

Job Details: 04/11/2025

"Checked and confirmed upper wash arm off. Attempted to reinstall, came back off when dishwasher started. Ordering arm and nut. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP99001586 (Upper arm) and 1 W10877037 (Nut)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Tolland, Connecticut 06084

Gary V.

Job Details: 04/11/2025

"Arrived and customer had unit pulled out, had damage waivers signed, installed new compressor and tubing, ran vacuum and didnt detect any leaks, recharged system and cycled back on, frost pattern developed, please allow 24-48 hours for temps to stabilize.; used 1 R600 canister (R600 canister) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ11

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 04/11/2025

Tested operations no further issues found at this time. Microwave is now heating.

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 04/11/2025

"Complaint machine makes a lot of noise even when its off stuck in on position, unit will not let me enter diagnostics menu at this time replaced main control board no further issues found."

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS27T5200SR/AA

Near Norton, Massachusetts 02766

Lee

Job Details: 04/11/2025

"Installed compressor pressurized with nitrogen, found no leaks, vacuumed, charged, tested okay."

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Worcester, Massachusetts 01602

Glenn

Job Details: 04/11/2025

Installed door switch tested all OK job complete

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Worcester, Massachusetts 01602

Glenn

Job Details: 04/11/2025

Intermittent control panel doesnt always start. Order part ; ordrng 1 W11413567 (Control panel)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Worcester, Massachusetts 01610

Glenn

Job Details: 04/11/2025

Found support rollers worn out. Installed dryer repair kit tested all ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

GE WASHER TL

Model GTW685BSL0WS

Near Mansfield, Massachusetts 02048

Aimee Z.

Job Details: 04/11/2025

Installed new valve and tested hot and cold and drained Complete Checked for leaks

We serviced a

GE WALL OVEN SINGLE

Model JTP70SP1SS

Near West Springfield, Massachusetts 01089

Jorden

Job Details: 04/11/2025

Arrived and customer described intermittent operation of the heat. Found bake fully functional but based on customers description the heating relays are sticking. Unit needs new ACU.; ordrng 1 WB27T11159 (range oven control b)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/11/2025

Dsi spark module was not grounded properly put board in properly and tighten the ground screw unit working properly after repair

We serviced a

JENN-AIR WALL OVEN

Model JJW2830DS03

Near Mansfield, Massachusetts 02048

Aimee Z.

Job Details: 04/11/2025

"F2 e1 stuck my pad . Need new uiGave Cust estimate She is going to Discuss with husband Only 2 years. On parts.Advised to call Jen air has week, if not will call us to order uiCwa."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Avon, Connecticut 06001

Mike K.

Job Details: 04/11/2025

"Replaced console, u/i and control. Ran diagnostic cycle and completed fine."

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KOES530PSS00

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/11/2025

Replaced glass door. Left old part in home for builders to clean glass every where

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/11/2025

Unit as a failed control ordered control short drain relay order control with Lisa set call up for return visit ; ordrng 1 W11607637 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM04

Near Worcester, Massachusetts 01610

Glenn

Job Details: 04/11/2025

Not cooling properly in both compartments. Tried to put the fridge into diagnostics to control would not respond. Turned the temperature to maximum cool the compressor nor the fans would operate unplugged the fridge to try and reset the control when it was plugged in everything started to operate order part control board. ; ordrng 1 W11595220 (Control)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 04/11/2025

Found customer using a cup of detergent per wash causing the error and the drain pump wouldnt turn off. I cleared pressure hose and the drain pump stopped. Ran calibration on control and automatic test All tested ok instructed customer on proper soap usage

We serviced a

AMANA WASHER FL

Model NFW5800HW4

Near Grafton, Massachusetts 01560

Glenn

Job Details: 04/11/2025

"I took a picture of the bellow showing that there are no holes for tubing or hose connections. The part from truck stock is incorrect and or the part number is wrong.i call ed tech line he informed me that we need to contact our parts distributor, and if they dont have an answer regarding the part number, then they will need to reach out to Whirlpool ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 04/11/2025

"Checked over machine and found freezer at 10 degrees fridge at 30 degrees, removed evap cover and found frosted up only part way causing unit to run and run. Found unit still restricted put 250 psi of nitrogen threw unit and blew it out again refilled and unit frosted up and started to cool. Advised customer to watch unit for 48 hrs and check temps"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near York, South Carolina 29745

Mitch H.

Job Details: 04/11/2025

"Screws received were not correct. Called office and spoke to Randy. He gave a possible alternate way to remove blower and provided different part number for screws. Called customer, advised them of situation and option. Customer said he would rather wait till screws came in and do everything at once. Ordering screws. ; ordrng 6 WP8273062 (Screw)s"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Wethersfield, Connecticut 06109

Andre

Job Details: 04/11/2025

Ck unit upon arrival and found door gasket broken and slime build up and unable to fit back in to groove. Install door gasket from truck stock and ran cycle on unit and checks for leaks while unit running and found no leaks or drips unit now operating to manufacturers specs ; used 1 W11177741 (Door seal) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Grafton, Massachusetts 01560

Glenn

Job Details: 04/11/2025

"Complaint washer doesnt always spin the clothes out. Found one error code from overloading the washer, tested all operations all tested OK customer is using too much soap a half a cup instructed her on soap and loading issues. All tested OK"

We serviced a

KITCHENAID RANGE GAS

Model n/a

Near Mansfield, Massachusetts 02048

Aimee Z.

Job Details: 04/11/2025

Found the cook top gas and there was a spill front left power burner .Was sparking no gas .Hole was clogged and I clean all burner with wire brush.All burner working

We serviced a

WHIRLPOOL WASHER FL

Model WFW4720RW0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 04/11/2025

"Tested unit and found washer would start normally checked for errors and found. F5e3 door not open between cycles, F5e4 lock not locking, Cleared errors and recalibrated unit. Let customer start unit and found she was holding the start to long this caused unit to unlock then lock then shut off erroring out, showed how to start and work unit. All functions now working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model wtw4955hw3

Near West Springfield, Massachusetts 01089

Gary V.

Job Details: 04/11/2025

"Inspected and found unit faulting on pressure system and drain pump running non stop, unit needs main acu replaced. Will order part and call customer for return date.; ordrng 1 W11608056 (Main acu)"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Mansfield, Massachusetts 02048

Aimee Z.

Job Details: 04/11/2025

"Found needs new suspension rods and the hub is stripped out I replaced hub with truck stock also needs suspension rods Had couldnt access Took photoCust will need to remove the dryer so I can get at the suspension rods cant tilt lid sink in way.and screen.; rqstng P&A on 1 W11130362 (Suspension rods), used 1 W10528947 (Drive hub) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 04/09/2025

"Inspected and found f8e1 fault, and found water in flood pan causing fault, removed water and cycled unit and didnt find any other problems or leaks at this time. All functions test normal."

We serviced a

MAYTAG WASHER TL

Model MVWB766FW1

Near South Windsor, Connecticut 06074

Mike K.

Job Details: 04/09/2025

"Replaced rotor, ran calibration cycle. Completed and ran rapid wash cycle. Unit went through sensing/fill and into agitation fine. Cancelled and drained fine n?e fine"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SNHM06

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 04/09/2025

"Tested unit and found both sections of unit not cooling at all both sections warm, checked compressor and found running but super hot to touch and not pulling any heat at condenser, checked frost pattern and found no frost build up. Tested compressor amperage and found reading 11 amps compressor is faulty and needs to be replaced, unit will fall under warranty for parts and labor 2037685382"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 04/09/2025

"Heater blown. Unit needs new heater. On further inspection found that blower fan is stripped out on motor causing poor airflow, unit needs motor and blower fan as well. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower) and 1 WP3387747 (Heater)"

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model FFTR1814QW4A

Near Enfield, Connecticut 06082

Gary V.

Job Details: 04/09/2025

"Inspected and found evap packed with frost, heater and bi-metal getting 120v but no operation, quoted for repair and he will call."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 04/09/2025

"Inspected and found wires to drain pump broken, replaced wire harness and cycled, tested fine.; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06710

Andre

Job Details: 04/09/2025

Ck unit upon arrival and install main control and calibrate unit ran wash cycle and found both line coming from house hold is hot water customer stated she notice and she has brought this information up to the landlord already

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Plymouth, Connecticut 06786

Andre

Job Details: 04/09/2025

Ck unit upon arrival and found unit not cooling compressor not running. Check and use tester inverter and inverter start to flash 4 times indicating a faulty compressor order seal system components for replacement. Office will contact customer once parts comes in; ordrng 1 W11736670 (Compressor) and 1 W11506635 (Valve) and 1 W11109499 (Drier) and 1 W11685134 (Inverter box) and 1 2time (2time)

We serviced a

KITCHENAID RANGE

Model KFDD500ESS10

Near Morris, Connecticut 06763

Andre

Job Details: 04/09/2025

Ck unit upon arrival and advance unit through cycle check voltage and found voltage at broil element but no voltage at bake element order parts for replacement office will call customer when parts arrive ; ordrng 1 W11598459 (Control)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Charlotte, North Carolina 28205

Caleb

Job Details: 04/09/2025

Replaced water valve assy and pump. Unit tests fine.

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FG4H2272UF

Near Millis, Massachusetts 02054

Aimee Z.

Job Details: 04/09/2025

"Tried to run fan in ice box through diagnostics. Ui had partial missing numbers. Needs uiAlso found the fan in ice box frozen , steamed out to get running . Fan is runningNeeds new harness ,fan , and pcb.Also spoke to Mike need some dielectric grease for electricle connections.Serverice bulliton. ; rqstng P&A on 1 5304524796 (Fan) and 1 5304519206 (Harness ice box) and 1 5304528575 (Pcb)"

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