We serviced a
WHIRLPOOL RANGE
Model JGRP430WP01
Near Windsor, CT 06095
Gary V.
Job Details:
07/12/2024
"Inspected and found fault code for fan speed bake igniter worn out and main control board communication, quoted, and he will call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/12/2024
"Inspected and found multiple problems, door vent, not opening main ACU not sending voltage for heat and UI panel peeling off will order parts and return; ordrng 1 W11672039 (Main acu) and 1 W11649995 (Vent) and 1 W11660284 (Ui panel)"
We serviced a
LG WASHER
Model WT5170HV
Near Suffield, CT 06078
Gary V.
Job Details:
07/12/2024
"Inspected and found main control board with a broken triak, not opening cold side inlet valve, quoted, and he will call."
We serviced a
SAMSUNG RANGE
Model NE58K9850WS/AA
Near Enfield, CT 06082
Gary V.
Job Details:
07/12/2024
"Inspected and found multiple problems main control board bake relay sticking on causing overheating temperatures, and left front burner switch stuck on high will not go to low heat, main acu shows nla, quoted for left side burner switch they will call."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near York, SC 29745
Mitch H.
Job Details:
07/12/2024
"Tested washer, found in stuck in sensing mode. Would not advance, no water going in and lid not locking. Entered diagnostics, no stored error codes. Ran control calibration, completed correctly. Ran automatic test cycle, all functions operated properly in test. Exited diagnostics, attempted to run cycle, still will not advance past sensing. Ordering control and harness. Checked part availability and scheduled return for 7/18 AM ; ordrng 1 W11116592 (Control) and 1 W11095106 (Harness)"
We serviced a
WHIRLPOOL DISHWAHER
Model WDF520PADM9
Near Bristol, CT 06010
Ruben C.
Job Details:
07/12/2024
Cust canceled service did not know it would be more labor
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Killingly, CT 06239
Amanda R.
Job Details:
07/11/2024
Replaced control customer did load said it worked good on heavy duty
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Webster, MA 01570
Chris B.
Job Details:
07/11/2024
"Complaint that the unit is not turning on. Found bad harness wire to terminal block. Will order parts for a return visit.; rqstng P&A on 1 W11528249 (Control Board) and 1 W11616882 (Harness Wire) and 1 WPW10245259 (Block) and 6 WP3400029 (Nut)s and 1 WPW10281322 (Wire Connectors), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Thompson, CT 06255
Chris B.
Job Details:
07/11/2024
Complaint that the washer is not spinning out. Found bad capacitor. Measured no reading in the cap. Will order parts for a return visit.; rqstng P&A on 1 W11158830 (Capacitor) and 1 W10913953 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Killingly, CT 06241
Amanda R.
Job Details:
07/11/2024
F2e1 f5e1 Ui powers on cant switch cycle or any functions quoted for new Ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, CT 06241
Amanda R.
Job Details:
07/11/2024
Need to go back to check connection from control to cabinet the wiring there run Test 5 in diagnostics check 9 pin connector ohm out thermistor at control sr7739463773 unit still not defrosting called tech support; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Enfield, CT 06082
Gary V.
Job Details:
07/11/2024
"Installed new hub and wash plate, cycled and tested fine."
We serviced a
MAYTAG WASHER
Model WTW5100HC1
Near Enfield, CT 06082
Gary V.
Job Details:
07/11/2024
"Installed parts listed and ran calibrate cycle and auto test, all functions test fine now.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Enfield, CT 06082
Gary V.
Job Details:
07/11/2024
Installed new drain kit and cycled. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/11/2024
"Installed parts listed from previous diag, and door closing properly now, cleared as much frost as possible and please allow time for frost to dissipate."
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ0
Near Chaplin, CT 06235
Amanda R.
Job Details:
07/11/2024
Bake and broil spark ignitors not sparking unplugged uni for 7 mins tested both lighting normally
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Plainfield, CT 06354
Jeremy B.
Job Details:
07/11/2024
Tub assy came in damaged need to reorder. ; rqstng P&A on 1 W11460604 (Tub assy)
We serviced a
SAMSUNG DRYER
Model DVG55A7700V
Near Canterbury, CT 06331
Jeremy B.
Job Details:
07/11/2024
Installed new thermostat all checks ok. ; dspstn on spec-tagged invntry: 1 DC47-00016A THERMOSTAT
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW2
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/11/2024
Washer not starting dispenser not pushed in all the way. Pushed in and disabled dispenser all checks ok. Bezel is broken needs new; ordrng 1 W11550898 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/11/2024
Food freezing in fresh food section found high side pressure at 130psi and low side at -10psi. Called tech support and recommend replacing evaporator. Installed new evaporator that I left the last visit. Pulled a vacuum then recharged with 47G of r600a please allow 24 hrs for temps to stabilize SR#7739475879
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/11/2024
Installed new panel and tested all checks ok.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Franklin, MA 02038
Aimee Z.
Job Details:
07/11/2024
"In hair salon since last there theyve used and bolt broke off in Gearcase. Needs a bolt extractor or new gear case.Putting through autho for Gearcase. Going try extractor first.; rqstng P&A on 1 WH03X33730 (Gearcase), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Attleboro, MA 02703
Aimee Z.
Job Details:
07/11/2024
Installed new latch and strike and tested completey; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Denver, NC 28037
Ryan S.
Job Details:
07/11/2024
Customer complained of rattling noise found back panel was dented to hit and vibrate also found motor and fan wheel are vibrating too much ordering motor fan wheel and back panel; ordrng 1 280043 (Panel) and 1 279827 (Motor) and 1 WP694089 (Fan wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Huntersville, NC 28078
Ryan S.
Job Details:
07/11/2024
"Customer complain you are intermittently working inspected unit found some keys not working ordering panel with Ui . Office will call when part comes in.; ordrng 1 W11625194 (Panel w ui), dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Davidson, NC 28036
Ryan S.
Job Details:
07/11/2024
Customer complaints unit losing cool freezer section only. upon arrival found frost buildup inside around freezer found proper frost pattern no defrost issue compressor passed all compressor speed test and running test found gap on top of door freezer door gasket ordering freezer door gasket scheduled return call for 7-16-24 pm ; ordrng 1 W10407216 (Freezer door gasket)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSS23GYPFCFS
Near Kannapolis, NC 28081
Ryan S.
Job Details:
07/11/2024
"Customer complained icemaker not working upon arrival icemaker tried to cycle, unit had ice but could not harvest icemaker cannot shuck out ice ordering new icemaker informed customer when job is authorized and part comes in office. Will call to schedule return call.; rqstng P&A on 1 WR30X39277 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Concord, NC 28027
Ryan S.
Job Details:
07/11/2024
"Not complaining it would not work found lid lock, broken replaced lid lock verified proper operation; used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
KENMORE DRYER
Model ="110.65102310"
Near Concord, NC 28027
Ryan S.
Job Details:
07/11/2024
Customer complained unit taking too long to dry upon arrival. Ran unit found unit heating and heater cutting on and off went outside and found vent exhaust was halfway covered. Inform customer to buy new vent cover and make sure Pineneedles do not cover verified proper operation. Collected fee.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near East Granby, CT 06026
Gary V.
Job Details:
07/11/2024
"Inspected and found main acu and wire harness sending intermittent voltage for drain, quoted and she will call.; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model LA5558XTW2
Near Agawam, MA 01030
Mike K.
Job Details:
07/11/2024
"Saw dripping from top of tub and .5 - 1 inch of water in basket, had turned water off at that point turned on and no leaks, ran normal cycle and stopped fill, water stopped, but source would be water valve.Quoted for valve/labor and accepted. Collected in full via check; ordrng 1 285805 (Valve)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Concord, NC 28027
Ryan S.
Job Details:
07/11/2024
Customer complained left front valve would not always work. Inspected valve found valve was mechanically sticking resistance when turning ordering left front burner valve schedule return call for 7-16-24 am ; ordrng 1 W11109973 (LF valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Sharon, SC 29742
Mitch H.
Job Details:
07/11/2024
Checked and found yoke and auger motor shaft stripped causing dispenser not to work. Quoted customer for repair. Customer approved. Checked part availability and scheduled return for 7/17 PM. Collected full amount on ck #1037; ordrng 1 W11671282 (Auger motor) and 1 WP63052-2 (Yoke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Salisbury, NC 28146
Jenn F.
Job Details:
07/11/2024
"Installed control and ui. Ran diagnostic testing, all components tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Concord, NC 28025
Jenn F.
Job Details:
07/11/2024
Complaint upper draw in freezer sticks and randomly shuts the ice maker off. Adjusted the freezer draw bins. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Berlin, CT 06037
Jimmy R.
Job Details:
07/11/2024
"Removed old compressor,valve and drier replaced with new compressor and parts filled unit with 4.65 oz 134a and checked cooling. Found freezer evap frosting up and fridge evap building frost left fan running moving air thew unit advised customer it will take time to get down in temp and with it being so hot in there it may have to be vented better then just a fan, unit is cooling and working to specs customer will address issue where unit is and fix it"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Meriden, CT 06450
Jimmy R.
Job Details:
07/11/2024
"Tested unit and found machine would run but not tumble to dry clothes, raved top and found belt loose and not connected. Removed panel and found belt had come off of idler pulley due to pulley had come off of bracket reattached and attached belt ran a cycle and unit is now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Waterbury, CT 06708
Jimmy R.
Job Details:
07/11/2024
"Installed all new parts and cycle cooling of unit found both sections cycling cold air and evaporators frosting up, cycled ice maker and unit is making ice and filling properly ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL-ELEC and 1 W10846539 FAN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHT09
Near Wolcott, CT 06716
Jimmy R.
Job Details:
07/11/2024
"Checked over unit and found ice maker would not make ice checked for in the on position and it is, cycled ice maker and found unit slowly turning ice maker faulty. Replaced ice maker and advised customer bucket will take over 72 hrs to fill could take up to 4 days advised the water pressure is slow on fridge due to external water filter witch should be removed to help with water flow. Fridge ice maker is now operating properly ; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Waterbury, CT 06706
Jimmy R.
Job Details:
07/11/2024
"Tested unit due to machine would cool then shut down and come back on and cool then shut off again, checked for errors and found F3e8 fae1 refrigerator compartment or main evaporator fan issue fa-ed Rc damper 1 blocked duct fail, went threw errors with diagnostics and found when ramping up evaporator motor it would make noise, when activating damper in fridge section unit would shut off compressor then back on over an over the compressor would kick on and run then shut off then back on. Reset control and unit started working and staying cooling unit is going to need new control, fan motor, inverter and damper, parts tentative p/a ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan motor) and 1 W11733966 (Inverter) and 1 W11663222 (Damper), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/11/2024
"Ran washer and found when spinning washer would start to slip and squeak until it ramped up, checked Gearcase and found unit leaking oil causing belt to slip on pulley and make loud squealing noises. Unit is going to need new Gearcase,belt,cam,agitator and motor due to oil had gotten into everything. Parts tentative p/a ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11550891 (Agitator) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/11/2024
"Tested unit and found no cooling in both section and no frost pattern on evap , checked compressor and found kicking off on an over load checked relay and let cool down reattached and unit is just buzzing and drawing super high amperage over 20, compressor faulty and needs to be replaced. Will order parts and return ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Drier) and 1 W11506635 (Process stub)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/11/2024
"Tested ice maker and found when cycling the ice maker would not move fingers in mold, removed unit and found ice maker motor striped out causing no movement. Replaced ice maker and unit is now cycling and filling properly all operations now working to specs ; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near York, SC 29745
Mitch H.
Job Details:
07/11/2024
"Tested and found washer would not start cycle. Attempted to run diagnostics, control would not respond or enter diagnostics. Ordering control. Checked part availability and scheduled return for 7/17 PM.; ordrng 1 W11626074 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near York, SC 29745
Mitch H.
Job Details:
07/11/2024
"Removed and replaced left front infinite switch. Tested, indicator lights now working correctly and burner operating properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29715
Mitch H.
Job Details:
07/11/2024
"Tested and ran diagnostics. Found multiple error codes, F9E1 long drain, F1E2 drive module, F1E1 control, and F0E3 overload. Drain pump running constantly though basket empty. could not get it to shut off. Checked pressure hose, no issues found. Unplugged washer in attempt to reset, no success. Ordering control and harness. Checked part availability and scheduled return for 7/19 AM ; ordrng 1 W11624943 (Control) and 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Fort Mill, SC 29715
Mitch H.
Job Details:
07/11/2024
"Disassembled, removed and replaced ice maker, control and damper. Reassembled, ran diagnostics, all components tested good and operating properly. Ice maker cycled and filled correctly. Ensured temperatures were set to factory recommendation."
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Fort Mill, SC 29707
Mitch H.
Job Details:
07/11/2024
Tested and found display working but no burners or oven elements heating. Pulled range out checked incoming power. Found unit only had 120v incoming. Found plug very loose in outlet. If cord is moved around can get 240v. Wall outlet bad. Showed customer the problem and advised they have outlet replaced. Range operating properly when incoming voltage is correct.
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS05
Near Matthews, NC 28104
Jonathan J.
Job Details:
07/11/2024
I replace control replaced foot. I tested operations. No additional issues found everything is now working properly leveled cooktop as well as best as we could. 1.097 left oven right oven 1.109 left oven was slightly preheated
We serviced a
MAYTAG WASHER
Model MVWB965HC
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/11/2024
Cannot service unit as unit set out to service does not match model and serial number given on service ticket. Unit customers wanting service is a front load washing machine model and serial number on ticket is a top load washing machine. Customer stating top washing machine that they have is in Myrtle Beach but they accidentally gave warranty company wrong purchase receipt information.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Marshville, NC 28103
Jonathan J.
Job Details:
07/11/2024
Complaint F9 E1 error code Washing machine will not turn off have to unplug it and then replug it in and then itll work fine for about 3 to 5 days then issue with reoccur again. I found drain pump will drain just fine when there is very little water in the bottom of it a quarter full or less when tub gets to be half full or higher Drain pump stop draining drain tub out then drain pump will come back on voltage. The whole entire impeller just unit will need drain pump to fix. ; ordrng 1 W11396717 (DRAIN PUMP)
We serviced a
WHIRLPOOL WHIRLPOO
Model CAE2745FQ0
Near West Hartford, CT 06119
Ruben C.
Job Details:
07/11/2024
Checked ran diagnostics unit is not getting hot water to valve cust has to remedy this all component test working normal
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manchester, CT 06040
Ruben C.
Job Details:
07/11/2024
Replaced gearcase cam actuator and washplate ran diagnostics normal tested component test normal spinning normal draining normal ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Vernon, CT 06066
Ruben C.
Job Details:
07/11/2024
Checked unit found comp is seizing up does not start also found filter housing leaking ordering comp and housing; ordrng 1 W11209866 (Compressor) and 1 W11346622 (Filter housing) and 1 Time (Extra time)
We serviced a
WHIRLPOOL VENTHOODS
Model WVW53UC0LS
Near Windsor, CT 06095
Ruben C.
Job Details:
07/11/2024
Checked unit using delivery date per whirpool found dent on left corner of hood took pic. Called techline 7739475082 informed cust to call whirpool cust service
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Bloomfield, CT 06002
Ruben C.
Job Details:
07/11/2024
Checked unit found stryke broken unit will not function without it replaced strike tested operation normal; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Simsbury, CT 06070
Ruben C.
Job Details:
07/11/2024
Replaced control ran diagnostics normal component test normal cust will try a load when possible
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Coventry, CT 06238
Amanda R.
Job Details:
07/11/2024
Complaint making weird noises went over all functions and all noises normal
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Hebron, CT 06248
Jeremy B.
Job Details:
07/11/2024
"Found broken cam and actuator causing machine not to agitate. Replaced ran calibration then self test all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Cromwell, CT 06416
Jeremy B.
Job Details:
07/11/2024
Keeps saying open close door when door is closed. Found faulty door switch. Installed new interlock kit all checks ok. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK SP W11245251
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHT1846QF0
Near Suffield, CT 06078
Gary V.
Job Details:
07/11/2024
Inspected and found main control board no longer defrosting the unit. Quoted for repair and she will call..
We serviced a
LG REFRIGERATOR
Model LFX2897ST/00
Near Suffield, CT 06078
Gary V.
Job Details:
07/11/2024
"Inspected and found door not closing because freezer was overfilled, also ice maker jammed midcycle, cleared out freezer and door now closing properly, please allow 24-48 hours for temps to stabilize."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Mansfield, MA 02048
Aimee Z.
Job Details:
07/11/2024
"Washer locked up filled with water , took lid off and drain water .Found harness broke at pum and needs new suspension rods .; rqstng P&A on 1 W11396716 (Suspension rods) and 1 W11591637 (Haness), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffield, CT 06078
Gary V.
Job Details:
07/11/2024
"After multiple attempts to contact customer about getting correct address, customer not answering phone and moving on.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/11/2024
"Complaint dryer making a loud squealing noise, nonstop throughout the entire dry cycle. I found idler roller had failed a replaced component kit drive belt idler pulley, and drum support rollers. No further noises or issues found at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWAHER
Model KUDM24SEBL2
Near Sutton, MA 01590
Aimee Z.
Job Details:
07/11/2024
Found no usual noises.glass could have gone done the drain .Advised customer there a lot discontinued parts.Run until dies.Wash pup and drain in one
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Wilbraham, MA 01095
Chris B.
Job Details:
07/11/2024
Replaced timer and dryer running normal. Tried all cycles and all tested good.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ware, MA 01082
Chris B.
Job Details:
07/11/2024
Replaced ice bin and IM working normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
07/11/2024
Complaint motor noise occurring for the past 48 hours will unplug washing machine and noise will come right back on as soon as washing machine is connected. I verified issue is a control board based issue was able to bang on pressure switch and get control board to turn off Momentarily was able to pull up error codes F3e1 f1e2 I cleared error codes performed a control board calibration is she started reoccurring again check the drain hose drain hose is proper proper voltage also 123.4 V ; ordrng 1 W11603810 (Control)
We serviced a
GE DISHWASHER
Model GDP630PGR5BB
Near Enfield, CT 06082
Gary V.
Job Details:
07/11/2024
Customer canceled at the door.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near New Braintree, MA 01531
Chris B.
Job Details:
07/11/2024
Complaint that the ice maker has a broken piece underneath. Found broken sensor clip on the IM replaced part but will order the flapper shoot. Thats leaking warm air through the shoot. Will order part. ; ordrng 1 W11678832 (Shoot Grey)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8LFKXKT01
Near Enfield, CT 06082
Gary V.
Job Details:
07/11/2024
"Inspected and found odd material in cubes, quoted for ice maker and replaced ice maker. Please allow 24-48 hours.; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER"
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Charlton, MA 01507
Chris B.
Job Details:
07/11/2024
Replaced inner caps and working normal. Customer will contact insurance to get the knobs.
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Wethersfield, CT 06109
Ruben C.
Job Details:
07/11/2024
Checked unit found belt broken and rollers worn down installed dryer repair kit; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near South Windsor, CT 06074
Amanda R.
Job Details:
07/11/2024
"Unit fills and agitates not spinning slipping hub worn down needs parts unit wouldnt calibrate or cancel calibration once entered had to unplug unit ; rqstng P&A on 1 W10721967 (Cam) and 1 W11608056 (Control) and 1 W10528947 (Hub) and 1 w11397111 (Wash plate), used 1 W10913953 (ACTUATOR) from stock, states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Southbridge, MA 01550
Chris B.
Job Details:
07/11/2024
Complaint that the washer is not cycling through correctly. Found error code F0E3 and F2E1. Found bad suspension on the left side. Found oil leak in the transmission and sprayed all over the washer panels. No trip charge n this visit. Authorization #M1BLZ80WL1. Customer will call Maytag for approval for parts because of the amount in Parts and Labor.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Southbridge, MA 01550
Chris B.
Job Details:
07/11/2024
Complaint that the washer was very unbalanced and would not drain. Found bad drain pump and suspension. Tested the basket and left side is bouncing a bit loose then the right side.; rqstng P&A on 1 DC31-00187A (Drain Pump) and 4 DC97-16350U (Suspension)s
We serviced a
FRIGIDAIRE DRYER
Model FEX831FS0
Near Wethersfield, CT 06109
Ruben C.
Job Details:
07/11/2024
Checked unit making screeching noise needs bearing kit and belt gave cust estimate for both cust will think about repair cust has 7 days to decide
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB02
Near West Hartford, CT 06117
Ruben C.
Job Details:
07/11/2024
Checked unit four evap has very little frost buildup on coils ordering sealed system comp; rqstng P&A on 1 W11109499 (Drier) and 1 W11504445 (Coupling) and 1 W11504447 (Coupling) and 1 W11580057 (Comp) and 2 W11506619 (Coupling)s and 1 W11574641 (Coupling) and 1 Time (Extra time)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Grafton, MA 01519
Aimee Z.
Job Details:
07/11/2024
Checked error codes none.cust washing to small of loads.Needs to put more in the washer .Tested diagnostics ran as intended Explained all the cycles and what to put in .With Cust. Explained if here banging is going out of balance.Stop washer and re balance and run drain and spin.There nothing wrong with washer Cust is 98 yrs youngAnd panics.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF1
Near Mendon, MA 01756
Aimee Z.
Job Details:
07/11/2024
Installed new water valve tested leaks and tested valve dispenser Complete
We serviced a
SPEED QUEEN DRYER
Model AWN63RSN115TW01
Near Chicopee, MA 01020
Mike K.
Job Details:
07/11/2024
"Door lock is loose, broke off from top, lock itself looks to be good, trying to lock.Quoted for cap/labor. Accepted. Replaced and verified operation"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near South Hadley, MA 01075
Mike K.
Job Details:
07/11/2024
"Complaint of noise while running, not doing sound now. Has a loud damper, but not noise recorded. Could not replicate. Fans/compressor working and with good air flow. Hard to tell from video where sound was coming from. Did get some louder vibrations, but silenced when moving unit. Ran icemaker and not sound heard.Possible had a door not fully closed and frosted up evap, with fan making noise, but good flow and no noises now."
We serviced a
LG REFRIGERATOR
Model LRFLC2706S
Near Holyoke, MA 01040
Mike K.
Job Details:
07/11/2024
"Left mullion strip not always going into position, barely touch glide, left door lower then right. Raised left foot and now mullion making much better contact and operating properly"
We serviced a
LG REFRIGERATOR BOT
Model lmxs28626s/08
Near West Springfield, MA 01089
Mike K.
Job Details:
07/11/2024
Replaced evap cover assy. Unit is cooling rf section. Will have cs monitor but should start making ice by tomorrow and if fan not working would give error.
We serviced a
MAYTAG DRYER
Model LDG8414AAE
Near Springfield, MA 01104
Mike K.
Job Details:
07/11/2024
"Unit not heating, found broken igniter, verified 120vac coming to igniter. Quoted for labor, igniter. Accepted and collected in full via check; ordrng 1 279311 (Igniter)"
We serviced a
SAMSUNG DRYER
Model DVE50R5400W/A3
Near Springfield, MA 01108
Mike K.
Job Details:
07/11/2024
"Cs complaint of noisey operation, found support rollers to all be running smooth, idler running smooth, blower wheel had significant amount of lint build up. Cleared and unit running smoother."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Griswold, CT 06351
Amanda R.
Job Details:
07/11/2024
Ice-maker mold cracked replaced ice maker ; used 1 W10873791 (ICE MAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Plainfield, CT 06354
Amanda R.
Job Details:
07/11/2024
tub came with tiny hole in it need to reorder
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Catawba, SC 29704
Jonathan J.
Job Details:
07/09/2024
Complaint not cooling properly in both zones ice started melting all over the floor refrigerator is 53?. Freezer is showing 35?. I found a evaporator is producing a full frost pattern doing all the way up. I found unit is not pulling air properly. I checked return vent no issues with return vent.; ordrng 1 WP2315549 (EVAP MOTOR) and 1 WP2169142 (Fan blade) and 1 W11700250 (Ice maker) and 1 W11546690 (Control)
We serviced a
WHIRLPOOL ICEMAKER
Model W11510803
Near Lancaster, SC 29720
Jonathan J.
Job Details:
07/09/2024
Fridge model number whirlpool wrs322fnam01 serial hr72011677. 2/7/2017 date of purchase. Complaint will not make ice. Had someone in couple weeks ago to install it and the unit has not made ice once. I found issue was not with icemaker. I found issue was with waterline that was frozen over. Refrigerator based issue not icemaker issue. I defrosted waterline tested operations icemaker is filling with water properly upon departure. Customer to allow 24 to 48 hours.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Blacksburg, SC 29702
Mitch H.
Job Details:
07/09/2024
Tested and found ice maker operating properly. No missing parts. Customer was unfamiliar with this ice maker. They were expecting the old style with the metal bale arm. Instructed customer on operation of this type ice maker. Operating as designed. I-n-I now fulfilled.
We serviced a
MAYTAG DRYER
Model GEQ9800PW2
Near West Springfield, MA 01089
Mike K.
Job Details:
07/09/2024
"Unit not heating, 240vac coming to heater, open heating element.; ordrng 1 WP3387747 (Heating element)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Clover, SC 29710
Mitch H.
Job Details:
07/09/2024
"Removed and replaced control. Entered diagnostics, ran control calibration and automatic test cycle. All completed properly. Excited diagnostics, started washer in normal cycle. Allowed to fill and begin agitating. Canceled cycle, washer drained and shut down correctly. All functions operating properly.; dspstn on spec-tagged invntry: 1 W11116592 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/09/2024
"Checked over washer and found unit would not start a cycle it would display close lid, found strike broken off in lock causing unit to think lid is not closed. Replaced strike and recalibrated machine, checked all functions and unit is working to factory specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/09/2024
"Tested dryer and found customer room building moisture and getting super hot wile using dryer. Ran dryer and Found vent on back had been half connected and half off blowing hot air and lint into room, found dryer venting pipe had pulled from vent housing inside unit reattached and removed house vent and reattached securing with clamp to stop from falling off, ran dryer thew a high heat cycle and all operations are now working to specs"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sharon, MA 02067
Aimee Z.
Job Details:
07/09/2024
Found leak at sumpCust buying new
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/09/2024
Washer not powering on. Was able to enter diag and read error codes found F2E2 and F1E2 was able to run self test but needs new control and panel. ; rqstng P&A on 1 W11478526 (Panel) and 1 W11419171 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/09/2024
Found clogged defrost drain causing washer to leak and ice to build up. Cleared drain and all checks ok.
We serviced a
WHIRLPOOL FREEZER CHEST
Model WZC5116LW0
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/09/2024
Not cooling at all. Compressor running. Needs new compressor and system leak checked. The evaporator and condenser not repairable if there is a leak. Called tech support and documented my findings was given this SR#7739460368; ordrng 1 W11599968 (Compressor) and 1 W11109499 (Filter drier)