We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Worcester, Massachusetts 01606
Glenn
Job Details:
09/11/2025
"Found open thermal fuse replaced part tested temperatures are getting to high exceeding 260 degrees. Instructed customer on dryer vent blockage. Well testing temperatures I also discovered that the motor after running for a short time is overheating and starting to fail will need to order parts. ; ordrng 1 W11364931 (Motor drive) and 1 WP697772 (Blower who), used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Burrillville, Rhode Island 02830
Lee
Job Details:
09/11/2025
"Customer states ice not dispensing confirmed issue found coupling on auger motor and ice bin missing teeth, need to order and replace both parts.Thursday am; ordrng 1 WP2220458 (coupling) and 1 W11558186 (Ice container)"
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Burrillville, Rhode Island 02858
Lee
Job Details:
09/11/2025
"Customer states unit smells like gasConfirmed issue, found rear right burner always giving off small amount of gas when off, valve is no longer available.Documented with techline 7742374014 and safety 774238388.73001450 NLA"
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RB02
Near Smithfield, Rhode Island 02917
Lee
Job Details:
09/11/2025
"Customer states unit does not of startConfirmed issue, found clicking noise when started then stops, checked door switch and found strike on door has broken off, need to replace door.Office will call when part is in.; ordrng 1 W11752345 (Door)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Smithfield, Rhode Island 02917
Lee
Job Details:
09/11/2025
"Customer states cycle does not completeConfirmed issue found error message for long fill, customer is having plumbing work done currently on home and hot water is off, explained to customer to use tap cold setting until plumbing work is done"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Providence, Rhode Island 02904
Lee
Job Details:
09/11/2025
"Customer states cycle will not startConfirmed issue found error message 8-4 but no water in drip pan, checked and found housing for molex on float switch was on halfway, reseated, confirmed continuity, ran diagnostics cycle, tested okay."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/11/2025
Pump Running - SP W11766193 - Special Project S153EB cleared found f1e1 f3e1 codes replaced main control after inspection of pressure dome and hose no issues found with hose assembly.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/11/2025
Complaint refrigerator not cooling intermittently will start cooling again then it will not cool in both zones. I found compressor locking up is the cause of complaint and issues occurring as of right now. Ice cream is 10?F. Fresh food compartment is currently 48.3? herd compressor lock up twice after entering diagnostics and exiting diagnostics.; ordrng 1 W11578205 (Compressor) and 1 W11575003 (Valve)
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Enfield, Connecticut 06082
Mike K.
Job Details:
09/11/2025
"Unit is making noise during operation and strike is broken off. Was able to pull strike from lid lock. Found rotor bolt loose and tightened.Quoted for lid strike and labor. Accepted. Replaced lid strike and ran diagnostics fine. Explained rotor screw loosened could damage other parts, but everything sounded fine in testing.@; used 1 W11457841 (STRIKE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model FFSS2615TS3
Near Enfield, Connecticut 06082
Mike K.
Job Details:
09/11/2025
"Rf side temp keeps jumping around, intermittent operation. Verified evap fan in freezer is good and good frost pattern, good airflow to ff section on arrival, temp at 48 and running. freezer temps have been fine.with intermittent temps swings and good freezer temps, could be damper, thermistor and/or control. Quoted for the 3 parts and labor. Cs will think it over. Collected for service call."
We serviced a
JENN-AIR RANGE
Model JGS1450ML2
Near Suffield, Connecticut 06093
Mike K.
Job Details:
09/11/2025
"Unit is under 1yr wp warranty per service bench. Complaint of oven ignition being intermittent and left front burner not lighting. Lf burner lighting fine in testing. Need to have unit more towards high setting my side of dial, but lit consistently for me.Oven not lighting, but is sparking, is opening gas valve. Adjusted position of igniter and igniting consistently in testing ( moved sparked a little higher and closer to burner).Also stated that convection wasnt working, tested with back cover off, convection heating element cycling and once heated fan turned on (200 degrees it started) preheated fine. Let run a couple cycles, then ignited gas burner fine (consistent within first 3 sparks) heating element cycling on/off).Tested again in bake and igniting fine, retested too burners and lighting properly.If further issues With bake igniting, would replace igniter, but is testing fine once adjusted."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0DS00
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
09/11/2025
On arrival found that gas company had been out and said cooktop was leaking from all burners. Used bubble solution to check for leaks. Was able to confirm leaks on 2 of 5 burners. Others showed no bubble development. Quoted customer for replacement of manifold assembly and saved estimate. Customer is going to discuss with his wife and let us know. Called Safety dept spoke to Christina SR#7742357776. Advised her of findings and parts needed for repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Providence, Rhode Island 02908
Lee
Job Details:
09/11/2025
"Installed adjusters, tested okay"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Charlotte, North Carolina 28212
Caleb
Job Details:
09/11/2025
Replaced adjusters with updated stock adjusters. Unit checks fine. ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Charlotte, North Carolina 28211
Caleb
Job Details:
09/11/2025
"Found Pully screaming when spinning, used dryer repair kit. Unit checks fine. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model Koce500ess05
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/11/2025
Customer complain and sparking from inside of microwave found wave guide had damage to it removed wave guard did not see cap to magnetron inside of it. Magnetron is OK. Ran unit test tested water heating magnetron working. Quoted repair for replacing wave guide. Customer denied repair collected trip fee.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/11/2025
Talk to builder he said plumber said elbow on inlet valve was bent. Replaced inlet valve and fitting that came with inlet valve. Could not test unit due to no plumbing unit is in an unoccupied new build. Could not get builder back on the phone left him a message informing him unit is good to install. ; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/11/2025
"Found clogged filter drier . Replaced filter drier , charged 53gr600, frost pattern starting. Give 24hr cool. 48 ice.; used 1 WPW10143759 (FILTER DRIER UV) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/11/2025
Replaced shocks. Ran high speed spin with shop towels. verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model WRX986SIHV00
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
09/11/2025
"I installed all previously ordered parts got to the last LED realize that the previous company out here had broken harness, pulling it out of the wall, making it non-repairable per manufacturer previous company has spliced harness and appears to have tried to wedge pin connectors together to hide fact, light was not working. Also found new evaporator drip pan per customer. Customer stated evaporator drip pan was replaced by previous company found pan is broken as well. Manufacture stated not to order any additional parts or install any additional parts that have not been installed yet due to the unit being non-repairable due to the lighting issue present by previous company not by customer. file number 7742376285"
We serviced a
KITCHENAID REFRIGERATOR FBD
Model KRFC300ESS
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
09/11/2025
Complaint freezer door is not closing all the way freezer is not cooling properly. I found evaporator was frozen over defrost evaporator frozen over issue was caused by excessive snow caused by left-hand side of freezer door not closing properly. Fixed slide rail tested operations no further issues found with unit at this time doors are now closing properly as well. Evaporator producing a full frost pattern in freezer zone icemaker now functioning as well and filling with water properly
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF705HPS01
Near Holden, Massachusetts 01520
Glenn
Job Details:
09/11/2025
Installed part dispenser door tested all ok
We serviced a
MAYTAG WASHER FL
Model MHW3505FW1
Near Holden, Massachusetts 01520
Glenn
Job Details:
09/11/2025
User interface failure not starting repair declined
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model WRFF3036RZ00
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
09/11/2025
Cust had freezer handled sent and i replaced customers handle.Also Cust stated there was moisture coming down mullion
We serviced a
MAYTAG WASHER FL
Model MHW6630HC3
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
09/11/2025
"Cust complaint not always spinning out found quick wash was shut off, and cloths not spinning out .Checked error codes found F5E3 lock issue , needs latch And needs new shocks tub bouncing to much.; ordrng 4 W11316766 (Shocks)s and 1 W11565030 (Latch) and 1 W11316246 (Preasure switch)"
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Charlotte, North Carolina 28270
Caleb
Job Details:
09/11/2025
Replaced the cooktop left by previous tech that was never installed. Installed bevels as well. Unit checks fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYBA
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/11/2025
Drain pump blade broken. Replaced drain pump and ran diagnostics. Unit tests fine. ; used 1 W10876537 (Drain puml) from stock
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Middleborough, Massachusetts 02346
Aimee
Job Details:
09/11/2025
Installed new rod and control set clock and tested oven
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Wareham, Massachusetts 02571
Aimee
Job Details:
09/11/2025
Installed new clips complete
We serviced a
WHIRLPOOL WASHER FL
Model WFW3090JW0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
09/11/2025
"The washer is in moble home needs 2 men to take out dryer and washer took photos.Theres a panel only can get at water hook up. Needs to be assessable ether they take out or pay for aSecond man to pull out 169.00.249. Labor plus parts and tax.Drain pump is running and doesnt shut off and also the user interfaceWont set to function or start .Need to test controls and preasure switch and hose . Cant get into diagnostics Gave estimate with user interface and timer control., might needs hose and pressure switch also."
We serviced a
MAYTAG WASHER TL
Model MVWX655DW0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
09/11/2025
Cust is trying to find proof of purchase motor and spin basket has 10 years Found the drain not pumping all the water out .The spin basket is about to break at hub.Also motor is over heating and tripping the over load Needs spin basket and belt with motor Cust also need to change to drain hose Advised 10 years old
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SWH04
Near Worcester, Massachusetts 01602
Glenn
Job Details:
09/11/2025
"Tested upper bake element is good at 29 ohms its only getting 120V needs the Manager board part is NLA Jeff to research board options part number WPW10119142. And provide an estimate to customer. Collect $129 if customer goes with repair this will,apply to total ; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDM11
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
09/11/2025
"Cut out old compressor and found unit holding r600 in lines due to a restriction, flushed unit and sweat charged Installed new compressor kit and filled unit with r600. Found unit building frost and pulling heat advised customer to watch unit for 48 hrs bf putting food back into machine just to be safe if any issue advised plz a call back"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Leicester, Massachusetts 01524
Glenn
Job Details:
09/11/2025
Replaced spray arms tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW00
Near Monson, Massachusetts 01057
Chris B.
Job Details:
09/11/2025
Upon arrival customer mentioned that they had to leave the house before 4pm. Complaint that the refrigerator is leaking water from the bottom front. Found drain line clogged. Quoted for minor repairs. Unclogged the drain line and unit working fine.
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRB329DMBW05
Near Douglas, Massachusetts 01516
Glenn
Job Details:
09/11/2025
Found control malfunction intermittently software code does not match version in diagnostics. The part is not on my truck but should be. Tried to call Mike it went to voice mail will try again later order part ; ordrng 1 WPW10503278 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/11/2025
Replaced all previously ordered parts performed by express wash. Cycle tested operations heater is working fine unit no longer blowing line fuses. No further issues found at this time with dishwasher. Unit performed a diagnostics cycle as well perfectly fine.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Bristol, Connecticut 06010
Andre
Job Details:
09/11/2025
"Ck unit upon arrival and found F0E9 off balance pause. Customer stated she had 2 blankets inside washer and unit was banging around. Customer also stated when she open unit both blanket was bundle up on one side. Which result in the off balance pause , instruct customer on evening out garments for equal distribution. Suspension is strong and unit goes through highs speed spin calibrate and unit now operating to manufacturers specs"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MBF2258FEZ02
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
09/11/2025
"Arrived and found parts not with customer and I did not receive any parts they are now on my parts list. We need to reorder valve and rollers for customer and return, parts tentative p/a ; ordrng 1 W11519244 (Valve) and 2 Wp67005149 (Rollers)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/11/2025
"Tested unit and found door falling down super fast causing unit to tip forward and loosen up mounting screws. Checked hinges and found right side hinge spring had snapped causing door to fall. Replaced hinges and secured unit back in place, ran a wash cycle and unit is now operating to specs"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Douglas, Massachusetts 01516
Glenn
Job Details:
09/11/2025
"Dispenser door will not latch replaced part from truck stock tested all ok ; (created new UIS, deleted prior attachment to UisID 253465), used 1 W10861000 (DISPENSER) from stock"
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/11/2025
"Inspected and found communication error and shorted key pad error, also customer concerned about gas odor when 2 left burners are used. Will order main acu and switch membrane and burners caps. And call for return date.; ordrng 1 W10692425 (Membrane switch) and 1 W11598459 (Main control) and 1 WPW10299236 (Cap kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/11/2025
"Customer said wires melted, found wires melted inside door. Needs new harness called safety quoted repair to customer. Customer said she wanted to think about it. No trip fee. Sr7742329432"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/11/2025
"Installed new auger motor and yoke, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW1
Near Bristol, Connecticut 06010
Andre
Job Details:
09/11/2025
This service call had return to. Duplicate ; schdld next appmnt for 9/11 THU PM
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ07
Near Plymouth, Connecticut 06782
Andre
Job Details:
09/11/2025
Ck unit upon arrival remove compressor and filter drier and install compressor valve and filter drier vacuum and charge system inform customer 24hr for proper cooling
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
09/11/2025
Installed new door assembly and when checking front panel found it damaged in front will need to reorder new front panel. Parts tentative p/a ; ordrng 1 W11203814 (Panel)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Providence, Rhode Island 02906
Lee
Job Details:
09/11/2025
"Special Project S153EBCustomer states drain pump continues to runConfirmed issue found error message for pressure sensor, replaced control, tested okay"
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near Lincoln, Rhode Island 02865
Lee
Job Details:
09/11/2025
"Installed latch, ran cycle, tested okay."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Cumberland, Rhode Island 02864
Lee
Job Details:
09/11/2025
"Installed control, calibrated, tested okay."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/11/2025
Unit is on a tarp Maintenance has it unplugged unit will need a new control temperature sensor and fan motor to repair ordering parts.; ordrng 1 WPW10384183 (Thermistor) and 1 WP2315549 (Fan motor) and 1 W11742382 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28210
Caleb
Job Details:
09/11/2025
"Unit submitted for review due to improper use and care of unit and restrictions in all ports on unit, also visible moisture damage on back of terminal block. SR#7742379772"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/11/2025
"Inspected and found filter housing not clasping shut with the filter inside of it, pulled the filter out and the door is now closing. Unit needs filter housing replaced.. will order and return; ordrng 1 W11162042 (Filter housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/11/2025
"Customer complaining dishwasher, not coming home no lights or power checked and found no voltage to junction box. Checked breaker breaker was on own position for dishwasher for customer. She will need to call electrician."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/11/2025
"Customer complaint unit will freeze and then stop freezing. Has done it several times upon arrival found compressor running and full frost pattern ran service diagnostics found main control error ordering new control board.after running diagnostics found compressor kicked out, was not start relay. Keeping compressor for return call. Schedule return call with customer.; ordrng 1 W11546690 (Control board) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL WASHER TL
Model VWW3809RW0
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
09/11/2025
"Arrived, found washer sitting in carport. Disassembled, removed and replaced control and harness. Reassembled, ran control calibration and tested washer as much as possible without water hook ups available. Completed calibration and all components appear to test good."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Clover, South Carolina 29710
Caleb
Job Details:
09/11/2025
Replaced water valve per previous technicians recommendation. Cant test hot water side due to defective hot water valve in house.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
09/11/2025
"Customer complained of f9e1 error , he thought was drain error, f9e1 is diverter error. Ordering new sump assembly. ; ordrng 1 W11460945 (Sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
09/11/2025
"Inspected and found compressor shutting down on overload, needs compressor replaced, will order and return. 5 year sealed system warranty.; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Stub)"
We serviced a
MAYTAG DRYER
Model MDE5500AYQ
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
09/11/2025
"Inspected and found C- clip fell off a drum support, causing a noise, reinstalled the C clip and cycle tested fine."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/09/2025
"Inspected and found multiple problems, bake element shorted to oven base and burnt a hole, and broke bake relay on control board, quoted for repairs and they will call."
We serviced a
GE DISHWASHER
Model gdf630psm0ss
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/09/2025
"Inspected and found main acu getting 120v but no operation, quoted for repair and she will call if wants to proceed."
We serviced a
WHIRLPOOL WASHER FL
Model WTW8540BW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/09/2025
Inspected and found main acu no longer sending voltage to drive motor. Main acu shows nla.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HC3
Near Plymouth, Connecticut 06782
Andre
Job Details:
09/09/2025
Ck unit upon arrival and found F8E1 and F7E1 error code remove water line and check strainer. Clean and ran hot and cold valve and pressure is strong. Ran cycle and found loud squeaking coming from motor pulley order motor with belt and actuator with clutch for repair ; ordrng 1 W11283592 (Motor) and 1 Wpw10006384 (Belt) and 1 W10721967 (Clutch) and 1 W11481722 (Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Thomaston, Connecticut 06787
Andre
Job Details:
09/09/2025
Ck unit upon arrival and found rack adjuster broken order parts for replacement. Poor cell reception in area inform customer office will call when parts arrive ; ordrng 2 Wpw10546503 (Rack adjuster)s and 4 Wpw10195840 (Adjuster arm)s and 4 Wpw10195839 (Rack adjuster)s and 1 W11259789 (Rack slide) and 1 W11259786 (Rack slide)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Torrington, Connecticut 06790
Andre
Job Details:
09/09/2025
Ck unit upon arrival customer now has a letter from whirlpool showing model and serial. Submitted order for parts thats needed for repair ; ordrng 1 W11306302 (Control) and 1 W11175771 (Valve) and 1 W11665769 (Sump motor) and 1 W11116422 (Panel) and 1 W11651612 (Housing) and 1 W11028004 (Jumper wire)
We serviced a
LG REFRIGERATOR FBD
Model LRFXF2503D/01
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
09/09/2025
Complaint that the refrigerator is not cooling correctly. Found no cooling and bad sealed system and compressor. Quoted for parts and labor.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404kps0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
09/09/2025
Complaint that the dishwasher is not cycling properly. Found bad sensor and wash pump. Will order parts for a return visit.; ordrng 1 W11410464 (Sensor) and 1 W11573758 (Thermostat) and 1 W11416362 (Wash Pump Assembly) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL DRYER
Model KGYS850JQ1
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
09/09/2025
"Complaint that the dryer is not running. Found seized motor. Quoted for parts and labor. Replaced blower and motor and unit running normal. Collected in full. 1yr warranty on parts and labor.; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF4287HARS/XAA 01
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
09/09/2025
Complain that the refrigerator is leaking water from the bottom front. Found food wrapper caught on the freezer door and found that middle flex drawer was set to freezing causing cans to burst and unit will need a good cleaning and defrosting. No issues found with the cooling. Within 7 days will waive trip fee into labor if issue continues. Collected trip fee.
We serviced a
JENN-AIR REFRIGERATOR BI
Model JBRFR30IGX10
Near Charlotte, North Carolina 28226
Caleb
Job Details:
09/09/2025
"Customer experienced a power outage and when the power came back on the unit started cooling. Verified proper operation and unit checks fine at this time, if call back order 1 ui W11404241, and 1 control W11233638. Per service pointer."
We serviced a
MAYTAG WAHSER TL
Model MVWB855DC4
Near Worcester, Massachusetts 01608
Glenn
Job Details:
09/09/2025
Replaced broken lid tested all ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Worcester, Massachusetts 01602
Glenn
Job Details:
09/09/2025
"Found improper installation disposal, drain plug was not removed when the dishwasher was installed. Customer instruction on installation issue."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300EBS00
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/09/2025
"Checked and found temps good at time of f visit. Customer had filter which froze and split over the weekend. Entered diagnostics, ran tests for thermistor, fans, and compressor. All tested good. Called tech line spoke to Nate SR# 7742356348 he recommended replacing thermistor, and main control. Checked part availability and scheduled return for 9/15 AM ; ordrng 1 WPW10317076 (Control) and 1 W11690896 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFE775HOHZ1
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
09/09/2025
Complaint oven will not preheat properly not getting up to temperature ever I found an element has failed. Replaced element tested operations no further issues found at this time. Voltage is 247.3 124.1 and 124.3. ; ordrng 1 W10779716 (Bake element)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/09/2025
Returned to replace outer glass. Verified proper installation and operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/09/2025
Customer complained unit constantly draining. Confirmed complaint. Found unit falls under Special Project S153EB - for Main Control using SCode S153EB. Replaced pre id control board. Ran unit to verify unit working as designed.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Worcester, Massachusetts 01605
Glenn
Job Details:
09/09/2025
Replaced lid lock and control. Calibrated washer and ran automatic test cycle. All tested ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/09/2025
Tested dishwasher has good circulation dispenser opens but leaks liquid soap. Found the seal on the dispenser door is leaking. Replaced dispenser tested all ok repair; used 1 W11412300 (DISPENSER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/09/2025
Found tattling noise from control panel which was missing a screw replaced screw tested all ok gear
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/09/2025
"Found broken harness install harness but control is shorted order part control. 508-873-1733 prior to arrival ; ordrng 1 W11513246 (Control), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model mvw4505mw2
Near Leicester, Massachusetts 01524
Glenn
Job Details:
09/09/2025
"Found overload error code no other error codes tested washer all tested OK customer instruction on proper loading and soap usage, and the fact that this washer will not behave as her old washer did"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Webster, Massachusetts 01570
Glenn
Job Details:
09/09/2025
Replaced faulty control tested all ok
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/09/2025
Found shorted control and drain pump will not turn off. Must call customer one hour in advance as she will be meeting the tech at the house.; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/09/2025
"Disassembled. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Baxter Village, South Carolina 29708
Mitch H.
Job Details:
09/09/2025
"Checked and tested. No leaks from seals. Inspected tub, no visible cracks or damage. No evidence of leaks under unit in area of sump or drain. Did find water standing in vent and insulation wet below vent. Ordering vent assembly. Checked part availability and scheduled return for 9/12 AM ; ordrng 1 W11684259 (Vent) and 1 W11545539 (Gasket)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/09/2025
Checked and found that installers did not connect dryer to water line. Advised customer that dryer must be connected to water line for steam function to operate. Customer is going to contact installers to correct.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/09/2025
"Removed and replaced drain pump and control. Reassembled, ran control calibration and tested washer. Completed calibration correctly. All functions operating properly."
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS06
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/09/2025
"Checked and tested. Found left front burner valve would not shut off. Burner still lit with valve in off position. Right front burner operating properly with no issues. Ordering valve for left front. New construction, empty house. Only got voicemail when called.; ordrng 1 W11706286 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near Cumberland, Rhode Island 02864
Lee
Job Details:
09/09/2025
"Incorrect control ordered, ordering correct control; ordrng 1 W11637581 (Control)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near North Providence, Rhode Island 02911
Lee
Job Details:
09/09/2025
"Customer states new issue, spark came from top of unit, still has power.Customer has video of spark, comes from top right of unit, spoke with techline, found no pinched wires or cause for spark, unit ran without issue, techline suggested I replace diode, replaced all parts tested okay; used 1 W11256462 (DIODE UNIV) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW6500MW1
Near Providence, Rhode Island 02908
Lee
Job Details:
09/09/2025
"Customer states unit gets off balance, confirmed issue, replaced pre I.d part, noticed cam is worn out, also replaced off truck, tested okay; used 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
09/09/2025
Customer had unit pulled out and accessible. Replaced evaporator fresh food section vacuum system down charge system back up no further issues found at this time with refrigerator full frost pattern developing both freezer evaporator and fresh food evaporator.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/09/2025
Complaint not making ice. I found filter tube frozen ordering control filter tube heater and icemaker.; ordrng 1 W11087201 (Heater) and 1 W10843055 (Control) and 1 W11658802 (Ice maker)
We serviced a
JENNAIR FREEZER
Model JBZFL24IGX00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/09/2025
I found ice maker is cracked and has an e2 lost position error code. I also found fill tube now frozen will have to be steamed manually defrosted after ice maker is replaced. Resistance is fine to heater. Ice maker falls under 1 year pand l warranty as ice maker is defective. Customer to have unit powered off the night before service.; ordrng 1 W11646196 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/09/2025
Complaint F8E4 error code unit is brand new. I found an over suds condition occurring inside of the dishwasher causing error code to occur. Cleared water from overflow Pan tested operation no additional issues Found with dishwasher at this time.
We serviced a
WHIRLPOOL WASHER FL
Model WFW9400SU00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/09/2025
"Complaint washing machine making a horrible noise. I found rear bearing and spider shaft have failed causing tub to come forward, causing severe damage to motor inner tub outer tub assembly both front and rear water all over motor and motor control door gasket. Seal is also damaged suspension also damaged Unit has plastics. I have broken free from outer tub assembly and have gone into drain pump motor causing damage. Parts are no longer available that are required for repair file number 7742344221 file number do not order parts warranty will be contacting customer directly within the next 2 to 5 business days. To discuss replacement options. ."
We serviced a
MAYTAG WASHER FL
Model MHW5630HC3
Near Seekonk, Massachusetts 02771
Aimee
Job Details:
09/09/2025
Cust complaint is inconsistent spinning.Cust had bed spread in washer that stopped before spun out.Put a spin cycle and spun out fine Took lid off springs and shocks are fine If wash had hard time ramping up it will shut down or extended the spin cycle Machine is working as intended.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ
Near Seekonk, Massachusetts 02771
Aimee
Job Details:
09/09/2025
F6e1 oven sensor 1083 resPre heatComplete; used 1 WPW10181986 (Sensor) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Fall River, Massachusetts 02721
Aimee
Job Details:
09/09/2025
Special project. S153EBInstalled new control and ran diagnostics completeOwner isnt there left base open to get in .Called her when finished .