Service History 110 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Bloomfield, CT 06002

Gary V.

Job Details: 02/22/2024

"Inspected and found pressure system fault, replaced main acu and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near East Hartford, CT 06108

Gary V.

Job Details: 02/22/2024

"Cycled unit thru 2 full cycles and did not detect any odors at this time, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Springfield, MA 01109

Roger R.

Job Details: 02/22/2024

"Texted customer,was told they were expecting us Monday and they were not home but at work. Texted and called office. Phone was busy and went to voice mailbox; dspstn on spec-tagged invntry: 1 W11565030 LATCH"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Fort Mill, SC 29708

Mitch H.

Job Details: 02/22/2024

"Power was off to oven on arrival. Turned breaker on, tested and ran diagnostics. Found F6E4 control error. Tested oven, started to preheat, cancelled cycle, blower fan would not shut down. Needs ACU and console. Quoted customer for repair. And saved estimate. Customer is going to call Whirlpool and see if they will cover anything. Collected for service call on cc."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Ellington, CT 06029

Gary V.

Job Details: 02/22/2024

"Was out on 2/12/24 and quoted for repair. Called customer today and quoted again for heater tube replacement (w11087201) $119.99, and labor $99.00, part would need to be ordered, and she didnt want to run credit card with me, she said she would call office to order part and reschedule."

We serviced a

KITCHENAID WASHER

Model KDTM404KPS1

Near Stanley, NC 28164

Ryan S.

Job Details: 02/22/2024

Customer complained unit wouldnt power on. Found wires to terminal box were loose causing power interruption. Attached wires and unit now working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Davidson, NC 28036

Robert A.

Job Details: 02/22/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Springfield, MA 01109

Roger R.

Job Details: 02/22/2024

Customer didnt answer phone or door. Tried to call office was sent to voice mail as lines were busy. ; saved tckt

We serviced a

AMANA DRYER

Model NED4655EW1

Near Monroe, NC 28110

Jonathan J.

Job Details: 02/22/2024

"Complaint dryer is not heating. I found two issues thermal cut out, was open on heating element. I also found dryer vent screen lint screen was clogged with lint. Also found power cord is extremely loose in the wall and a sparking in the wall receptacle unit needs a new power receptacle house issueto further fix dryer, I fixed thermal cut out verified operation of dryer is properly working and properly heating. No additional issues found with dryer at this time. I left dryer unplugged as power cord where it plugs into the wall was getting extremely hot to the touch.; used 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Monroe, NC 28110

Jonathan J.

Job Details: 02/22/2024

Complaint dryer is not drying clothes on a 70 minute cycle timed dry I found temperatures are as follows 156? 125? with vent disconnected 199?-130? with vent connected 7738531090 file number 1-800-253-1301 customer support vent is venting directly out side dryer is on an outside wall on ground floor I found heater is fine as of right now dryer overheating due to venting out issues; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HB01

Near Monroe, NC 28110

Jonathan J.

Job Details: 02/22/2024

"Complaint cooktop front right element when turn on is touching front left element not centered I found clips that hold element down. Were disconnected from element causing element to not be supported I resecured connectors, tested operations, element is centered and has no further issues found at this time."

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Lancaster, SC 29720

Jonathan J.

Job Details: 02/22/2024

"Complaints microwave is making a loud noise whenever turn tablespoons very random when noise occurs. I found noise is caused more than likely by the turntable wheels underneath the glass platter slightly out of round, replace the turntable motor, cleaned the turntable guide and wheels as best as I could also clean the bottom of the glass, turntable itself, noise drastically reduced. Turntable guide wheels are not a warrantable part cosmetics issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Stafford, CT 06076

Gary V.

Job Details: 02/22/2024

"Installed parts listed and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Wilbraham, MA 01095

Roger R.

Job Details: 02/22/2024

"Found hub worn that was replaced in September. Replaced with new updated hub due to improved design. Part and labor under 1year warranty from previous repair ; dspstn on spec-tagged invntry: 1 W11162438 CNTRL-ELEC , used 1 W10324651 (HUB) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Lancaster, SC 29720

Jonathan J.

Job Details: 02/22/2024

Complaint knob is broken timer is extremely hard to turn. I found complaint is true knob is on back order through manufacturer Knob/Timer - SP W11693378 - Special Project S15110 - SP?W11693378 -?Special Project S15110. Office to call customer when parts come in. Parts coming directly from manufacture.; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer)

We serviced a

LG WASHER

Model WT7600HKA

Near Union, CT 06076

Gary V.

Job Details: 02/22/2024

"Inspected and found clutch actuator getting 120v but not turning, will order and return.; ordrng 1 4681EA1009C (Clutch assy)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Stafford, CT 06076

Gary V.

Job Details: 02/22/2024

"Inspected and found ui touch board became dislodged from inner panel, reconnected and secured in place, cycled and tested fine."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Lancaster, SC 29720

Jonathan J.

Job Details: 02/22/2024

"Complaint, lid, strike broke. I found complaint true No fault, codes and diagnostics history. No additional issues found with washing machine at this time. unit performed a diagnostics calibration DLMS control board calibration cycle with no issues.; used 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 02/22/2024

Found d hub worn and shaft on gearcase worn needs. Re. Quoted customer they will pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 02/22/2024

Not cooling properly. Found a leak at copper to steel connection at compressor was able to repair and recharge. Please allow 24 hrs for temps to stabilize. If problem continues will need new freezer evaporator.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Middletown, CT 06457

Jeremy B.

Job Details: 02/22/2024

Installed new motor sump assy and then ran self test all checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Dudley, MA 01571

Chris B.

Job Details: 02/22/2024

Replaced all parts and unit running normal. Ran two diagnostic cycles and a quick cycle and dishwasher running normal. No leaks detected.

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Charlotte, NC 28214

Jeff L.

Job Details: 02/22/2024

Replaced mag tube unit ran and checked ok with heat. Call complete

We serviced a

JENN-AIR RANGE

Model JDS9861AAP

Near Farmington, CT 06085

Mike K.

Job Details: 02/22/2024

"Replaced igniters and terminal on left side, right side also not igniting, is sparking. Burners head holes were clogged, once cleared right side lit. Left side lit but burner heads leaking out gas, tapping on burner for front one to turn n correctly, rear will not, burner head splitting. Burner heads no longer available, cartridge assy no longer available. Working the best it can with what parts are available."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Denver, NC 28037

Ryan S.

Job Details: 02/22/2024

Customer complained unit not draining all the time. Can hit cancel drain and unit will drain. F9e1 only error present. Nothing stuck In drain pump. Drain pump could be overheating and found out intermittent. Quoted 362.62$. Customer wanted to get new unit. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Iron Station, NC 28080

Ryan S.

Job Details: 02/22/2024

Customer complained of residue on dark clothes. Ran diagnostics no error codes and all functions working in service mode. Took out inner drum and Washplate. Nothing inside unit that could be causing rescue issue. Informed customer to use afresh clean wash cycle and to use extra rinses option. Replaced drain pump due to noise with pump after running for awhile. Left capacitor with customer. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP and 1 W11428524 CAPACITOR

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Davidson, NC 28036

Robert A.

Job Details: 02/22/2024

No answer for the call ahead or at the door. I called the office and tagged the door.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Dudley, MA 01571

Chris B.

Job Details: 02/22/2024

"Complaint that the unit is not cycling through correctly. Found error code F9E1. Tried running diagnostics cycle four times and would shut off at mid cycle with no error afterwards. Control Board is acting up. ; rqstng P&A on 1 W11497943 (Drain Pump) and 1 W11551233 (Drain Hose) and 1 W11535094 (Water Inlet Tank) and 1 W11410063 (Control Board), states that autho needed"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRF555SDFZ15

Near Charlton, MA 01507

Chris B.

Job Details: 02/22/2024

Complaint that the Gaskets on the fresh food section door are broken. Will order parts for a return visit.; rqstng P&A on 2 W10830055 (Door Gasket)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Oxford, MA 01537

Chris B.

Job Details: 02/22/2024

Complaint that the unit is not powering up properly. Found touch panel connector not set in place. Adjusted the connector and ran three diagnostic cycles and unit running normal. Touch panel is working correctly.; O-emld tckt

We serviced a

FRIGIDAIRE RANGE

Model PLES389DCC

Near Wrentham, MA 02093

Aimee Z.

Job Details: 02/22/2024

"Cust was using cook top still hot, need to reschedule; schdld next appmnt for 2/27 TUE PM"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Burlington, CT 06013

Mike K.

Job Details: 02/22/2024

"Replaced all 12 led lights, all functioning properly. Ice bin full on arrival."

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near Spencer, MA 01562

Chris B.

Job Details: 02/22/2024

"Replaced all parts and unit running normal. Found Wash plate too loose and make a wobbly noise while agitating. Installed new hub system and took time to adjust and balance. Will order wash plate. ; ordrng 1 W11418231 (Wash Plate), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Franklin, CT 06254

Amanda R.

Job Details: 02/22/2024

"Replaced sensor started unit shut off after a couple minutes and wouldnt restart wires at terminal block and terminal block burnt needs new wire harness ; rqstng P&A on 1 W11662348 (Harness), states that autho needed"

We serviced a

MAYTAG WASHER

Model LAT9824AAE

Near Avon, CT 06001

Mike K.

Job Details: 02/22/2024

"Unit not filling, found open monitor fuse, replaced and filling properly, advanced and verified drain/spin operating properly ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"

We serviced a

SAMSUNG WASHER

Model GOT

Near Wrentham, MA 02093

Aimee Z.

Job Details: 02/22/2024

Got old bolt and bracket out. Found bold wrong . Cant get through weightSending bolt back to get other one on tub ; ordrng 1 DC97-02412R (Bolt weight)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Franklin, MA 02038

Aimee Z.

Job Details: 02/22/2024

Found the icemaker leaks replaced and tested complete; used 1 W10884390 (Ice maker) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Voluntown, CT 06384

Amanda R.

Job Details: 02/22/2024

Replaced ice maker and inlet valve turned ice maker on ; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER

We serviced a

JENN-AIR RANGE

Model JGD3536WB01

Near Brooklyn, CT 06234

Amanda R.

Job Details: 02/22/2024

The front right and single right burner not lighting one electrode has fallen under cooktop all screws for burner heads corroded downdraft unit would need second tech ; rqstng P&A on 2 WP74009336 (Electrode)s and 10 WP8273062 (Screw)s and 2 74007735 (Burner head)s and 2 74007734 (Burner head)s and 1 74007736 (Burner head) and 1 WP7527P03160 (Burner) and 1 WP7527P00360 (Burner) and 1 WP7527P00460 (Burner) and 1 74009553 (Burner) and 1 WP7527P00260 (Burner) and 1 W10239017 (Harness) and 1 W10475150 (Module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killingly, CT 06239

Amanda R.

Job Details: 02/22/2024

Compliant that noise came back after ice maker stopped making ice for a couple days customer changed water filter and reorganized freezer made noise for a couple days then stopped sounds normal today

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Killingly, CT 06239

Amanda R.

Job Details: 02/22/2024

Fills and drains not washing motor getting 120v out of control replaced motor tested operation normal ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Pomfret, CT 06259

Amanda R.

Job Details: 02/22/2024

Lost complete cooling compressor was kicking off on overload customer recorded noise plugged unit in compressor starting running want to leave plugged in ordering sealed system job ; ordrng 1 W11656989 (Compressor) and 1 W11565815 (Stub) and 1 W11506638 (Stub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Watertown, CT 06795

Jimmy R.

Job Details: 02/22/2024

"Tested unit and found machine not washing and water staying in bottom of filter, checked washing and found unit not spraying water properly onto middle rack found wash arms plugged up, cleaned wash arms and addressed customer on issue advised water will sit in bottom of filter this is normal operation. Ran unit after cleaning wash arms and unit is now washing to specs"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE09

Near Cheshire, CT 06410

Jimmy R.

Job Details: 02/22/2024

Tested unit heated door gasket for proper suction door now closing as manufacture design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Cheshire, CT 06410

Jimmy R.

Job Details: 02/22/2024

"Checked over unit and found fridge not calling properly and not holding temps, removed evap cover and found partial frost build up compressor running unit not cooling as designed, unit had a leak and or has a restriction unit will need to be sectioned off and blew out and checked for leaking customer does not want this unit anymore this is the 4th unit he has received with same issue advised customer he will need to call customer service and speak to someone about refunding him money he does not want unit fixed at all. If retuning will need to order compressor and couplers need to pump down unit will need extra extra time plz but he does not want repair done ; ordrng 2 W11506635 (Process stub)s and 1 W11582579 (Compressor) and 1 W11504419 (Coupler) and 1 W11504445 (Coupler) and 1 W11488141 (Evaporated)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Southington, CT 06489

Chuck M.

Job Details: 02/22/2024

Customer complaint is that water and ice was not working. Found water filter was not inserted into filter head properly. Corrected and tested. Showed customer it works. Advised customer to allow time for ice production.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Southington, CT 06489

Chuck M.

Job Details: 02/22/2024

Customer complaint is that refrigerator is noisy in the morning and when is starts. Arrived and unit was in defrost. After defrost unit started cooling and there was some compressor noise that is normal for start up. After about 2 minutes unit got quiet. Only the fans could be heard running and they also are running normal. Unit is cooling properly.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newington, CT 06111

Chuck M.

Job Details: 02/22/2024

Customer complaint is that washer does not start. Customer has problem starting washer. Explained start button to customer and had her try to start washer. Customer successfully started washer each time. Informed customer that there will be service charge for future calls when there is no problem found with washer.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Wethersfield, CT 06109

Chuck M.

Job Details: 02/22/2024

Customer complaint is that washer does not run cycle. Ran diagnostics and found error codes F9e1 long drain. F0e3 overloaded. Found gear case leaked onto drive pulley. Gear case is not shifting. Actuator is working. Quoted P&L. Customer will buy new.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Hartford, CT 06114

Mike K.

Job Details: 02/22/2024

"Replaced control board. Ran diagnostic cycle and completed with no issue ( control on this unit is a combo control/ui singular board).Unit is on standard outlet and has a proper drain loop. With previous tech verifying harness and heater, if any further issue with breaker, suggestion would be to have breaker checked, it could be weak. Cs to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Canterbury, CT 06331

Amanda R.

Job Details: 02/22/2024

"Leaking from the right side of water filter housing replaced filter housing now leaking from the left side needs new tube the Ui segments are missing ; rqstng P&A on 1 W11194438 (Housing) and 1 W11387387 (Ui) and 1 W10723352 (Tube), dspstn on spec-tagged invntry: 1 W11194438 HOUSING and 1 WPW10341329 VALVE"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Chaplin, CT 06235

Amanda R.

Job Details: 02/22/2024

Replaced console customer has been using bottom oven only and it hasnt happened

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hartford, CT 06106

Mike K.

Job Details: 02/22/2024

"Unit is under 1yr wp warranty per service bench. Replaced Ning but not heating. Found open thermal cutoff, 9 ohms an heating element. Replaced cutoff and unit heating and verified cycling; used 1 279816 (THERMAL KIT) from stock"

We serviced a

MAYTAG DRYER

Model MGD5630HW1

Near Hartford, CT 06105

Mike K.

Job Details: 02/22/2024

"Unit making loud noise during operation. Verified noise in testing. Belt, idler and supports all good. Found excessive lint build up on blower wheel and rear n lint trap area, cleared and tested unit, sound is fine, running as normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Charlotte, NC 28216

Jeff L.

Job Details: 02/22/2024

Per warranty 6th thru 10th year seal system parts are covered labor is not. This unit is running but not cooling and the condenser line is room temp and the evaporator has no frost pattern there is a leak in the system will need several parts for good repair scheduled for march 1st pmWPW10608485W108329942xframe; ordrng 1 WPW10608485 (Evaporator) and 1 W10832994 (Compressor) and 2 2xframe (2xframe)s

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Charlotte, NC 28262

Jeff L.

Job Details: 02/22/2024

Found safety thermostat open reset thermostat unit ran and checked ok with heat.Call complete

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28262

Jeff L.

Job Details: 02/22/2024

Found UI HARNESS broke off of board with no control operation will also need a new UI cannot get unit to operate till panel is replacedPart#W11378949 rescheduled for wed am2-28-24 am; ordrng 1 W11378949 (Control panel)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Middletown, CT 06457

Jeremy B.

Job Details: 02/22/2024

Found lid broken causing it not to lock. Suspension is worn and basket bounces gearcase shaft has a mot of play and making abnormal noise requesting autho on parts. ; rqstng P&A on 1 W11130236 (Lid) and 1 W11393685 (Gearcase) and 1 W10752283 (Wash plate) and 1 W11130359 (Suspension) and 1 W10811957 (Basket)

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Middletown, CT 06457

Jeremy B.

Job Details: 02/22/2024

Installed new thermal kit and tested all checks ok. Customer must clean vent. ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT

We serviced a

WHIRLPOOL COOKTOP

Model WFE535S0LZ3

Near East Hampton, CT 06424

Jeremy B.

Job Details: 02/22/2024

Cooktop smashed when customer was using a big pot. Took pictures of the cooktop. Sent customer a estimate explained that this will probably not be covered under warranty; rqstng P&A on 1 W11156895 (Cooktop)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Waterbury, CT 06708

Jimmy R.

Job Details: 02/22/2024

"Ran machine and found unit filling with water but never washing, checked errors and 4-3 wash motor fault, checked voltage to motor and found 120v to motor and motor just buzzing faulty motor. Replaced sump&motor ran diagnostics and unit is now washing and operating to specs ; dspstn on spec-tagged invntry: 1 W11613479 MOTOR/SUMP"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Waterbury, CT 06708

Jimmy R.

Job Details: 02/22/2024

Tested unit and found freezer and fresh food door gasket pull out from liner. Add silicone to give a better and tighter seal unit operating as manufacturer specs

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Waterbury, CT 06704

Jimmy R.

Job Details: 02/22/2024

Tested unit upon arrival and found front left burner not operating check voltage and found 240VAC going to switches but burner would not power on replace switch and burner unit now operating as manufacturer specs ; used 1 WPW10434452 (Ignite) from stock

We serviced a

WHIRLPOOL RANGE

Model JGRP430HL05

Near Charlotte, NC 28278

Mitch H.

Job Details: 02/22/2024

"Removed from panel, replaced user interface, reassembled. Tested, neither bake or broil burners will light, neither igniter working and interior oven lights will not turn off. Ordering main ACU. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11620689 (ACU)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3

Near Belmont, NC 28012

Mitch H.

Job Details: 02/22/2024

Checked and found drive motor vibrating and causing rattling noise. Motor bearings bad. Will need drive motor assembly and blower wheel. Quoted customer for repair and saved estimate. Customer will think about it and let us know. Collected for service call on cc.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL1

Near Lincolnton, NC 28092

Ryan S.

Job Details: 02/22/2024

Customer complained of issues draining. No error codes stored. Drain pump making noise. Replaced drain pump from ts. Verified proper operation and no leaks. ; used 1 W11412291 (DRAIN PUMP) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Charlotte, NC 28208

Jeff L.

Job Details: 02/22/2024

Replaced the control board the unit filled and starting g agitating and did spin and drain. When replacing parts cock roaches went everywhere. This was a cod customer was smashing the bugs with his hand. Unit ran and checked ok**DO NOT WARRANTY PARTS OR LABOR DUE TO INFESTATION**

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Charlotte, NC 28208

Jeff L.

Job Details: 02/22/2024

Unit was In a closed in garage in a non controlled environment there is the potential for electronics to be effected In this situation. Replaced UI and lid switch unit ran and checked ok with no damages and leaksCall complete; used 1 W11394572 (Lid switch) from stock

We serviced a

GE REFRIGERATOR

Model GYE22KSHBSS

Near Northampton, MA 01062

Roger R.

Job Details: 02/22/2024

"Found unit has a bad condenser fan motor. This is causing warm temperatures in freezer and no ice production. ; ordrng 1 WR60X10358 (Motor, fan)"

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS3

Near Holyoke, MA 01040

Roger R.

Job Details: 02/22/2024

Found insulation inside door not installed properly. Disassembled door and then reassembled correctly. All checks okay.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Wolcott, CT 06716

Jimmy R.

Job Details: 02/22/2024

Test unit and found unit producing ice and dispensing ice. customer stated that at one point unit was not dispensing but was always producing. Check dispenser motor and Yoke found no defect also install right door gasket and heat seal door gasket for proper suction

We serviced a

KITCHENAID M/W OTR

Model KMMF330PSS00

Near Litchfield, CT 06759

Jimmy R.

Job Details: 02/22/2024

"Tested microwave upon arrival and found microwave has no power check voltage and found 120VAC at Outlet. Check found faulty fuse install fuse from stock and ran test and microwave and microwave trip breaker order magnetron, interlock assembly, Capacitor & Fuse for repair ; ordrng 1 W10836571 (Magnetron) and 1 W11590601 (Interlock assembly) and 1 W10343300 (Capacitor) and 1 Wpm0805101 (Fuse), used 1 Wpm0805101 (Fuse) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS9

Near Charlotte, NC 28203

Jeff L.

Job Details: 02/22/2024

Found defrost drain line stopped up not allowing water to reach pan and leaking out freezer door removed all ice and cleaned restriction out all operations are normal with no leaks unit ran and checked okCall complete

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 02/22/2024

Installed new timer knob but the mine isnt matching up with the cycle. Checked timer installation and it can only go in one way. New inn is just like broken one will order and replace timer. ; ordrng 1 WPW10185992 (Timer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near East Windsor, CT 06016

Gary V.

Job Details: 02/21/2024

"Inspected and found unit flashing with no operation at all, found ui panel peeling off and ui board shorted, quoted and they will call."

We serviced a

WHIRLPOOL M/W OTR

Model WMH78019HZ05

Near Mooresville, NC 28117

Robert A.

Job Details: 02/21/2024

Cx thought the unit was in warranty and wants to call WP. I did not diagnose the unit.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near West Hartford, CT 06117

Amanda R.

Job Details: 02/21/2024

"Replaced left ff section door turned ice maker on water dispensing but not turning off on its own ; ordrng 1 W11251709 (Pad) and 1 W11087492 (Switch) and 1 W10672578 (Spring), dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Glastonbury, CT 06033

Amanda R.

Job Details: 02/21/2024

Complaint that while loading unit it locked itself with lid open needs new control and lid latch ; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near East Hartford, CT 06118

Amanda R.

Job Details: 02/21/2024

The front piece to lint screen housing broken sensor bars Broken works on timed dry only customer ok with this sold t/s strike ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Charlotte, NC 28206

Jeff L.

Job Details: 02/21/2024

"Found flow meter not spinning and regulating amount of water coming into dishwasher its leaking out of the left side funnel down to flood pan causing flood sensor to activate. Needs new water inlet system.Door code 1108 W11535094; ordrng 1 W11535094 (Water inlet), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Charlotte, NC 28208

Jeff L.

Job Details: 02/21/2024

Checked power coming into terminal block and heres the following readings. The dryer was just installed and the power has just been done by a electrician advised customer to call that person back. One time customer education L1 to Neutral = 124vL2 to Neutral = 124vL1 to L2 = 000v

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Bolton, CT 06043

Amanda R.

Job Details: 02/21/2024

Unit was running and making kitchen lights flicker and smelt electrical left water in unit Ui wont power on bearing is bad ; rqstng P&A on 1 W11165546 (Valve) and 1 W11112662 (Ui) and 1 W11417461 (Control) and 1 W10902814 (Wash plate) and 1 W10909670 (Hub) and 1 W11393685 (Gear case) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10777956 (Harness) and 1 W10876600 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JV0

Near Vernon, CT 06066

Amanda R.

Job Details: 02/21/2024

Replaced control tested all functions working

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Middletown, CT 06457

Jeremy B.

Job Details: 02/21/2024

Found too adjusters broken. Installled new kit all checks on. ; used 1 W10712395 (ADJUSTER) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Springfield, MA 01109

Roger R.

Job Details: 02/21/2024

"Found unit had burnt terminal block and cord. Replaced with new and tested, all okay ; used 1 279320 (TERMINAL BLOCK), and 1 PT600L (CORD-POWER 6' 4 WIRE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE65T55UC/07

Near Hadley, MA 01035

Mike K.

Job Details: 02/21/2024

"Replaced fill valve, ran unit on rinse cycle and worked properly, cancelled and drained fine, started normal cycle fine going through fill and into wash fine."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Hadley, MA 01035

Mike K.

Job Details: 02/21/2024

"Replaced control and u/I. Tested on timed dry fine, cycling properly. Responding to all option selections"

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW2

Near Northampton, MA 01062

Mike K.

Job Details: 02/21/2024

"Door will not close, door lock is physically broken.; ordrng 1 5304514774 (Lock assy)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Enfield, CT 06082

Gary V.

Job Details: 02/21/2024

"Inspected and found slop in Gearcase spline causing noise, will order parts and return. Customer wants next wed pm slot.; ordrng 1 W11449841 (Gearcase) and 1 W10902814 (Wash plate)"

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US

Near Somers, CT 06071

Gary V.

Job Details: 02/21/2024

"Installed door latch and cycled, tested fine."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Springfield, MA 01104

Roger R.

Job Details: 02/21/2024

Unit working properly. Found one error code for long fill F8E1. Recommended making sure both water valves are on at wall .

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Gastonia, NC 28056

Ryan S.

Job Details: 02/21/2024

"Customer complained unit has defect in control panel Ui. Ui was pre id. Called Brian to confirm it was covered. Unit has 1 year extended warranty, replaced UI. Verified proper operation."

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS05

Near Berlin, CT 06023

Jeremy B.

Job Details: 02/21/2024

Installed. We lets and tested middle burner still not sparking needs new module. ; ordrng 1 WPW10475149 (Spark mod) and 1 W11561436 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Plainville, CT 06062

Jeremy B.

Job Details: 02/21/2024

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Plainville, CT 06062

Jeremy B.

Job Details: 02/21/2024

Washer still getting stuck in spin and II stays at 17 mins. Machine keeps draining and barley going into spin. Found pressure hose clear. Will order and replace control and harness at the same time. ; rqstng P&A on 1 W11419171 (Control) and 1 W11568984 (Harness) and 1 W10754448 (Clutch)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newington, CT 06111

Jeremy B.

Job Details: 02/21/2024

Washer not starting found poor connection at capacitor. Secured and ran calibration then self test all checks ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Plainville, CT 06062

Chuck M.

Job Details: 02/21/2024

"Replaced tub assembly, Shock, and feet. Tested and washer checked ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Bristol, CT 06010

Chuck M.

Job Details: 02/21/2024

Customer complaint is that refrigerator was making a clicking noise. Ran service mode and ran test 3 for damper. Customer confirmed noise. Replaced damper and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Avon, CT 06001

Chuck M.

Job Details: 02/21/2024

"Customer complaint is that ice maker is not working. Inspected and found broken wire at bottom of door. Ordered freezer door and second tech P&A. ; rqstng P&A on 1 LW10755680 (dor-fip), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Britain, CT 06053

Jeremy B.

Job Details: 02/21/2024

Arrived and washer was full of water and unplugged. Was able to cancel and washer drained. Removed cloths and ran calibration then self test all checks ok. Found no error codes.

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