We serviced a
MAYTAG WASHER
Model MVW45H05MW0
Near Worcester, MA 01604
Aimee Z.
Job Details: 05/16/2024
"Cust drain hose is to low, Check harness at the drain pump its notBroken. Installed parts to service bulletin.Ran a auto cycle and a spin and drainWent through Cust education There old washer was old direct drive"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, MA 01536
Aimee Z.
Job Details: 05/16/2024
Installed left deli draw door and lights kits. Part number W11683244
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Northbridge, MA 01534
Aimee Z.
Job Details: 05/16/2024
"Found needed a tune up , pulley wheel was worn , replaced kit Also advised customer to have vent cleanedVent wizards 1 833 543 0719; used 1 4392067 (Tune up kit) from stock"
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/16/2024
Removed parts filled does agitation drain wasnt working .Cust not repairing
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/16/2024
Found belt frayed needs new belt; ordrng 1D511255P (Belt)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 05/16/2024
"Cust stated wont spin Found the spin basket wobbling again and Gearcase slipping and spin basket not spinning, removed the washplate found the hub stripped , the splines on the gear case are fine.I replaced the hub and put a wash in found a lot of vibration in spin basket still. It is spinning Needs new spin basket ; ordrng 1 W10752719 (Spin basket), used 1 W10528947 (Hub) from stock, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28054
Ryan S.
Job Details: 05/16/2024
"Customer complained unit not rinsing, wasnt rinsing. Said the water cut on and off over and over but never rinse. Ran service mode. No error codes present. Both valves working as designed, pump and agitate and spin working as designed. Ran normal cycle and unit ran normally. Customer said it might be working now. He said he uses faucet setting to add more water because it doesnt fill enough. Informed customer unit is working as designed. Went over owners Manuel with him. And cycle guide. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near East Hampton, CT 06424
Jeremy B.
Job Details: 05/16/2024
Both sections not cooling. No fans or compressor running. Was able to reset power and fans and compressor came on. Found corroded fresh food thermistor and clogged fresh food drain. Cleared away all ice installed new thermistor and optimized. Ran test 4 miles n diag and found even frost patterns. Please allow 24 hrs for temps to stabilize and ice production. ; used 1 W11033168 (THERMISTOR/FAN HARNESS) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Plainville, CT 06062
Ruben C.
Job Details: 05/16/2024
Replaced main control unit started functioning properly ran diagnostics normal spinning and agitating normally draining normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Agawam, MA 01001
Gary V.
Job Details: 05/15/2024
"Sr#7739099376 techline. Inspected and found evap drain frozen over, per techline needs heater probe, will order and return. Customer wants next wed pm slot. And he will have unit thawed out . Unit has repair autho.; ordrng 1 819043 (Heater extension probe)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Suffield, CT 06078
Gary V.
Job Details: 05/15/2024
"Inspected and found intermittent heating thru timer and temp switch, when jiggling both switchs unit starts heating, will submit estimate and call.; rqstng P&A on 1 W11230567 (Temp switch) and 1 WPW10642928 (Timer)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW2A
Near Enfield, CT 06082
Gary V.
Job Details: 05/15/2024
"Installed new drain pump and cycled, unit now draining properly."
We serviced a
KENMORE DRYER
Model ="110.68002010"
Near Enfield, CT 06082
Gary V.
Job Details: 05/15/2024
"Inspected and found belt and rollers broken replaced and cycled, then found open thermal fuse, replaced and cycled again, tested fine now.; used 1 4392067 (DRYER REPAIR KIT), and 1 3392519 () from stock"
We serviced a
ADMIRAL REFRIGERATOR
Model WRF532SMBM00
Near Enfield, CT 06082
Gary V.
Job Details: 05/15/2024
"Inspected and found ice maker broken, replaced with new ice maker and cycled, tested fine. Please allow 24-48 hours for ice production.; used 1 W10884390 (ICE MAKER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/15/2024
Checked unit found error code for not draining drain pump intermitently stops draining cuasing unit to stop and beep ordering drain pump unit does slide out; ordrng 1 W11462456 (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2AAA
Near Mansfield, CT 06268
Amanda R.
Job Details: 05/15/2024
Replaced inlet valve tested operation normal
We serviced a
GE WASHER FRONT LOA
Model GFW650SSN2WW
Near West Springfield, MA 01089
Mike K.
Job Details: 05/15/2024
"Error codes 18, 6, 46, 23, 27, 3 drain pump clearing algorithm failed, critical flood level, inverter fault, critical door lock fault, water accessibility, locked rotor motor.Drain pump does just hum in diagnostic component test. (Door unlocked when entered diagnostics). Did lock and spin in spin test, unlocked when test was done. Door switch worked in test. Cleared history.So drain pump is only failure in component testing.Quoted for drain pump/labor. Accepted and paid in full via check. Office to contact to schedule return ; ordrng 1 WH11X29539 (Drain pump)"
We serviced a
WHIRLPOOL FREEZER
Model WRT314TFDB03
Near Lincolnton, NC 28092
Ryan S.
Job Details: 05/15/2024
"Retuned to install compressor and dryer . Installed part.s charged unit and while. Harding heard pop noise. Found leak from evap , had leaked checked prior. Must have been weak and opened up as under bimetal. Ordering evaporator. Informed customer office will call when part comes in and unit will not cool at all until return. Had hi, sign damage waiver due to how tight refrigerator is to pull out, showed him issue he said do it. Signed waiver. ; ordrng 1 W11579351 (Evaporator.) and 1 W11506620 (Evap lokring) and 1 W11504450 (Evap lokring 2)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Putnam, CT 06260
Amanda R.
Job Details: 05/15/2024
"Both ff section door switches broken reps,fed one mullion strip broken set temps at recommended frost preventing evaporator fan from spinning cleared ; rqstng P&A on 1 WPW10624450 (Flipper) and 1 W11396033 (Light switch), used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Putnam, CT 06260
Amanda R.
Job Details: 05/15/2024
"When starting idler pulley popping off bottom panel replaced idler pulley missing parts out of terminal block when going to plug in unit tripped main breaker at store ; used 1 4392065 (DRYER REPAIR KIT), and 1 279320 (TERMINAL BLOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Putnam, CT 06260
Amanda R.
Job Details: 05/15/2024
Throwing F8e1 error replaced inlet valves
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Amherst, MA 01002
Chris B.
Job Details: 05/15/2024
Complaint that the unit is not responding and says Out Of Order on the display. Found burnt resistor on the UI board. Unit will not respond for diagnostic test. Will order parts for a return visit.; ordrng 1 W11455205 (Control UI) and 1 W11455206 (Control Board)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/15/2024
"Checked over fridge and found unit cooling in fridge side and freezer at 0 freezing air items, customer advised me it will work the stuff will get soft never warm and ice cream not hard. Checked evaporator frost pattern and found unit had a good frost on bottom half top half was a little weak place unit into a vacuume and let unit run checked and unit help refilled and unit frosted up but only frosted bottom half, flushed system and pumped down again due to unit has a floating restriction placed nitrogen threw unit and blew out high and low side refilled and checked frost pattern, unit is now frosting up past half way advised customer unit is now frosting and cooling unit will need 24 hrs so temps can regulate unit is working as of now they will watch ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near New Britain, CT 06053
Jeremy B.
Job Details: 05/15/2024
Customers complaint is washer not filling properly and making a clanking noise. Checked rotor bolt and clutch they are good. Ran self test then calibration. Explained that this washer is a low water useage washer and the cycle that brings the most water is bulky sheets. The clanking is normal slider switching gears. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Newington, CT 06111
Jeremy B.
Job Details: 05/15/2024
Door handles loose. Tightened all checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Belchertown, MA 01007
Chris B.
Job Details: 05/15/2024
Complaint that the unit is making loud buzzing noises every few minutes. Found compressor buzzing loud while running. Unit will need a sealed system work. System is R600a refrigerant. Will order all parts for a return visit. Collected trip fee Ref.#263870542 on payment. Payment made through the office. Poor signal while trying to process payment at customers home.; ordrng 1 W11370574 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 and 1 W11109499 (Drier Tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near East Hartford, CT 06118
Jeremy B.
Job Details: 05/15/2024
Customers complaint is basket banging. Ran diag found off balance error code. Made sure washer level and suspension good. Ran calibration then self test all checks ok. Recommend customer wash like items together to make a more balanced load.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near East Hartford, CT 06108
Jeremy B.
Job Details: 05/15/2024
"Installed new compressor. Leak checked with nitrogen. Pulled vacuum then recharged with 43G of R600A; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Coventry, CT 06238
Jeremy B.
Job Details: 05/15/2024
Found adjusters broken on top rack. Replaced and tested all checks ok. ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
KENMORE REFRIGERATOR
Model ="106.74934401"
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/15/2024
"Checked over unit and found water leaking on top shelfs of fridge section, found water coming from freezer drain due to drain over flowing. Melted all ice and found drain had goatee plugged up cleared drain and drain line fixed drain and housing to hold water and not over flow into freezer cabinet. Checked all other operations and unit is cooling and working to specs"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Woodstock, CT 06281
Amanda R.
Job Details: 05/15/2024
"F2e2 error code again starts but throws error in middle of cycle ordering both controls ; rqstng P&A on 1 W11419171 (Control) and 1 W11478526 (Ui), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Coventry, CT 06238
Jeremy B.
Job Details: 05/15/2024
Customers complaint is water leaking. Tested and found drain leaking where drain hose is installed. Ran washer through self test found no problems.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near South Windsor, CT 06074
Amanda R.
Job Details: 05/15/2024
Module burnt took pictures part discontinued
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Gastonia, NC 28052
Ryan S.
Job Details: 05/15/2024
Customer complained unit keeps running water and wont drain to keep up. Found unit cold valve stuck open. Replaced cold and hot valve. Ran service test. All funtions working. Verified proper operation. Saftey 7739059872.
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Dallas, NC 28034
Robert A.
Job Details: 05/15/2024
Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the heater element has a break. I replaced the heater element with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Belmont, NC 28012
Robert A.
Job Details: 05/15/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Attleboro, MA 02703
Aimee Z.
Job Details: 05/15/2024
Found the fan in the freezer noisy. Im is shut off Cust doesnt use Theres no ice by fan just noisy; ordrng 1 DA97-12540G (Augar complete)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belmont, NC 28012
Robert A.
Job Details: 05/15/2024
Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found the terminal block had thermal damage. I replaced the terminal block with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 279320 (TERMINAL BLOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Southington, CT 06489
Jimmy R.
Job Details: 05/15/2024
installed new control and filled unit with r600 flushed system and vacuumed down checked for vac and unit is holding. Refilled and un8t is now frosting up evaporator and all functions working to factory specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/15/2024
"Installed new ice box fan motor and gasket heated gasket to seal and checked fan motor for air, unit is now blowing air and sealing to factory specs"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Marshville, NC 28103
Jonathan J.
Job Details: 05/15/2024
"I replaced all previously ordered parts. I tested operations inspected for leakage. Everything is now working properly with no further issues found no abnormal noises heard either customer says its a quietest. She has heard it in a while. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W11449841 GEARCASE , and 1 W11550891 AGITATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Prospect, CT 06712
Jimmy R.
Job Details: 05/15/2024
"Installed new door and name plate tested door and found right side still clunking when opening and closing. Removed door and checked door closure and hinge found closure jumping when opening and closing door, removed closure and found a burr on plastic removed and same issue door is jumping. Will order new hinge, closure and door stop advised part was a special order and would call when in. Customer also was told by manufacturer if its been 2 days from when she called in complaint they would replace entire unit for her advised Ive never heard of that but she can call customer service and see what they say. Advised to plz let us know ; ordrng 1 W10740149 (Hinge right) and 2 WP67003639 (Door closure)s and 1 WP67007011 (Door stop)"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Prospect, CT 06712
Jimmy R.
Job Details: 05/15/2024
Installed all new parts and ran machine thew a calibration cycle unit went threw normally. Ran wash and spin checked for noise and unit is now operating to factory specs
We serviced a
WHIRLPOOL DRYER
Model WGD6150PB0
Near Springfield, MA 01151
Chris B.
Job Details: 05/15/2024
Replaced part and running normal. Good heating and cycled correctly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Simsbury, CT 06070
Gary V.
Job Details: 05/15/2024
"Arrived and found cabinet leak coming from the capillary tube in the fresh food section from the evaporator, spoke with Techline and unit is deemed irreparable . Office to call customer to credit their credit card for the labor cost .Sr#7739101044 techline.; dspstn on spec-tagged invntry: 1 W10779331 COMPRESSOR"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Simsbury, CT 06089
Ruben C.
Job Details: 05/15/2024
Cancelling service cust says they have warranty with Costco does not have bill of sale with model on it referring back to Costco; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR TOP
Model WRT108TFYB01
Near Windsor, CT 06095
Ruben C.
Job Details: 05/15/2024
Checked unit found drain ply full with lint cleared clog tested operation normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Windsor, CT 06095
Ruben C.
Job Details: 05/15/2024
Checked unit found touch panel not responding on all button could not get into diagnostics ordering control and console; rqstng P&A on 1 W11416458 (Console) and 1 W11410062 (Control)
We serviced a
MAYTAG DRYER
Model MDE7500AYW
Near Marshville, NC 28103
Jonathan J.
Job Details: 05/15/2024
I replaced all previously ordered parts and tested operations. No additional issues found with dryer today. Dryer vent does seem to be restricted at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW10
Near York, SC 29745
Mitch H.
Job Details: 05/15/2024
Confirmed purchase date and took picture of receipt. Updated model and serial on ticket. Checked and found freezer door warped. Standing out and not closing at top right corner. Ordering freezer door. Advised customer that door is special order and will ship directly to him. That he will need to inspect door for damage and call to schedule return visit.; ordrng 1 LW11026363 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near York, SC 29745
Mitch H.
Job Details: 05/15/2024
"Tested and found pump/motor not running. Ran diagnostics, found F4E3 pump error. Removed and replaced pump/motor assembly using W1102515 from t/s. Tested, dishwasher now operating properly.; used 1 W11025157 (Sump assembly) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/15/2024
Replaced gearcase slider and clutch found rotor has small cracks needs new rotor. Left off unit so cust can not use washer; ordrng 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/15/2024
Checked unit found comp is seized will not start no cool needs new comp parts and labor are covered collecting service charge; ordrng 1 W11109499 (Filter drier) and 1 W11504447 (Coupling) and 1 W11504445 (Coupling) and 1 W11547313 (Comp) and 1 W11504416 (Coupling) and 1 W11504431 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Process tube) and 1 Time (Extra time)
We serviced a
LG DRYER ELECTRIC
Model DLE2050W
Near West Hartford, CT 06119
Ruben C.
Job Details: 05/15/2024
Replaced rollers with shafts tested operation normal no noise when drum spinning and heating normally I did not have the other rollers per Randy chuck sending those back
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, MA 01109
Chris B.
Job Details: 05/15/2024
Complaint that the unit is out of balance. Adjusted and leveled the unit. Ran diagnostic cycle and found no error codes. Found no issues with the spin cycle.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Springfield, MA 01128
Chris B.
Job Details: 05/15/2024
Complaint that the refrigerator is leaking water from the back where the IM box is. Found frost buildup inside under the IM is and leaking to the back edge. Found warm air leaking into the IM compartment. Will order parts for a return visit.; rqstng P&A on 1 DA63-08248A (Gasket) and 1 DA97-21040A (Ice Container) and 1 482338 (Silicone Sealant)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hampden, MA 01036
Chris B.
Job Details: 05/15/2024
Replaced all parts and unit running normal.
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near East Longmeadow, MA 01028
Chris B.
Job Details: 05/15/2024
Complaint that the unit is very unbalanced at all loads. Ran diagnostic cycle and found no issues with the balance. Ran a quick cycle with three towels and all normal. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near West Springfield, MA 01089
Mike K.
Job Details: 05/15/2024
"Unit is under 1yr wp warranty per service bench. Unit fills and drains, not washing.Replaced sump assy and unit tests fine in normal cycle.; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Northampton, MA 01062
Mike K.
Job Details: 05/15/2024
"Hole in wash plate. Verified bolt comes free and Washplate removes fine. Ordering Washplate; rqstng P&A on 1 W11510461 (Washplate), ordrng 1 W10752187 (Screw)"
We serviced a
AMANA RANGE
Model AGR6603SFB8
Near Northampton, MA 01060
Mike K.
Job Details: 05/15/2024
"Unit is under 1yr wp warranty per service bench. Cs is complaining of odor even after several burn in sessions. Verified not gas leak with gas sensor. Took off bake cover and clear. Ran bake cycle, nothing but gas burning smell found, same with broil. Nothing abnormal, burners all good as well. Tested for gas after testing and clear. No failures found"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Northampton, MA 01060
Mike K.
Job Details: 05/15/2024
"Unit is under 1yr wp warranty per service bench. Reinstalled correct door swap keeping door from closing properly. Corrected hinges and remounted doors, working fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFX2897DRM02
Near Holyoke, MA 01040
Mike K.
Job Details: 05/15/2024
"Getting about 16 in fr, 45 in rf, not making ice and dripping out dispenser. Rf is set at 34 and -2.Ice block upper right of fr evap and frost pattern only on first turns of evap. Sealed system issue.Ordering compressor, drier, evaps and thermistor cover ( retainer snapped in removal); ordrng 1 W10276644 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Evaporator) and 1 W11492867 (Rf evaporator) and 1 2xtime (2x time) and 1 W11661208 (Cover) and 1 Processingtube/coupler? (Processing coupler)"
We serviced a
KITCHEN AID DISHWASHER
Model KUDE60FXSS3
Near South Hadley, MA 01075
Mike K.
Job Details: 05/15/2024
"6-1 minutes not error message and n history low/no water. Ran diagnostic cycle.Filled and wash motor running, spray arms moving.lots of suds in unit. Drained fine, heater is working fine.Ran several times through fill/cancel to drain extra soap out of unit. Ran normal cycle and let run for 10 minutes. Had been stopping intermittently and some times unresponsive, would cycle breaker and work again, then started happening more, cs replaced main control and failed again next cycle so called for service..Ran normal cycle and filled and went through first rinse fine, after drain could hear filling again, but when went into wash could hear motor not running, very little water in unit. Quoted for main control, water valve and labor.; ordrng 1 W10648041 (Valve assy)"
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS321SDHZ11
Near Chicopee, MA 01020
Mike K.
Job Details: 05/15/2024
"Unit is under wp warranty per manufacture date on mod/serial tag and took photo of receipt on cs phone (purchased two weeks ago).Unit was not cooling for several days, cs unplugged and let sit, when plugged back in started working again. Verified evap fan operation, removed evap cover and evap is clogging up. Doors sealing fine. Ordering heater assy and control.; ordrng 1 W11650660 (Defrost heater assy) and 1 W11566851 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADT2
Near Springfield, MA 01104
Mike K.
Job Details: 05/15/2024
"As explained to cs before, we would want to have the unit installed with a slight pitch back instead of forward as it will make water sit differently in unit and change surge patterns when washing. Whirlpool techline had confirmed. No changes had been made.Cs wanted me to pull out so he could see what I was talking about. Pulled unit out ( waterline had to be disconnected and valve does not shut off dully, so water turned off for house). Two board attached to floor to originally bring floor of dishwasher cabinet to level of linoleum. Explained either they could be removed or the trim work just above unit could be removed/adjusted to allow front to be raised. Unit hits the trim and prevents from going higher.If issues after that we can address, but first the unit has to be installed correctly.Understood that it ran for years without leaking before this, could have shifted, but cannot get front raised to proper position now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5057LW0
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/15/2024
Found the cap not working Replaced cap and ran through diagnosticsAnd fill and spin Complete; Cllctd $323.99 CC Ref # 14255503136
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAP
Near East Granby, CT 06026
Gary V.
Job Details: 05/15/2024
"Inspected and found multiple problems right side surface cartridge needs to be replaced, spark module is not igniting, and harness switches need to be replaced. quoted customer and she will call wants repaired. Office to call for estimate and to collect trip fee. Customer had emergency while I was there.; saved tckt"
We serviced a
MAYTAG DRYER
Model SDG515DAWW
Near Springfield, MA 01118
Chris B.
Job Details: 05/14/2024
Complaint that the unit is not drying correctly. Found blower housing clogged. Unclogged all internal and unit drying properly. Showed customer the amount of debris. Collected for minor repairs.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bristol, CT 06010
Ruben C.
Job Details: 05/14/2024
Checked unit found drain is seizing up intermitently also needs basket is off center gave cust estimate for basket and drain pump basket would be under warranty not labor
We serviced a
WHIRLPOOL RANGE
Model JDRP436WP03
Near South Hadley, MA 01075
Mike K.
Job Details: 05/14/2024
Customer was not quoted harness and all other parts under warranty and did not solve the issue. Cs will go through her contract company from here.Harness not being quoted is techs fault and he will pay for the part as soon as we get our cost for it.W10399620 harness; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS2
Near Hebron, CT 06231
Amanda R.
Job Details: 05/14/2024
"Unit stating close door when door is closed; rqstng P&A on 1 W11244490 (Interlock) and 1 W11413135 (Control), used 1 W11244490 (INTERLOCK SP W11245251), and 1 W11244494 (INTERLOCK ASSY SP W11245251) from stock, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/14/2024
Cool dryer lint screen is always completely full of lint. Takes 2 to 3 cycles to dry clothes most of the time as well. I found Going outside causing issue to occur. Customer also stated dryer will randomly shut itself off. Could not duplicate that specific issue no error codes and diagnostics fault history I performed a diagnostic cycle as well as a regular cycle. Moisture bar sensor light turn off and diagnostics menu when touched across.
We serviced a
KITCHENAID ELEC SLIDE-IN
Model KESS907XSP02
Near Hadley, MA 01035
Mike K.
Job Details: 05/14/2024
"In testing getting a constant f3e2 error, warm drawer sensor. Cs says error is new, hasnt had it before. Just been taking longer and longer to heat.Tech sheet will not open, tried on cs Wi-Fi as well.Had loose harness from moving control, looks like source of f3e2, has not repeated since nice correcting.Confirmed broil is working, bake element is concealed and unit will not pull out.Orange to red 31 ohm, red to red open, yellow to red 35 ohm, blue to red 39 ohm. There was 240vac red to red with bake on.Looks like an open bake element. With unit not coming out cs would need to get pulled out before we can work on it. Quoted for element/labor, estimate is with cs getting the unit pulled out, likely just sticking to cabinets, but would not budge."
We serviced a
LG REFRIGERATOR SID
Model lrsxs2706v/00
Near Norfolk, MA 02056
Aimee Z.
Job Details: 05/14/2024
"Found the gasket was up on bottom and slid down stuck to something sticky ,re installed fridge gasket complete"
We serviced a
KENMORE DRYER ELECTRIC
Model ="417.97922700"
Near Norfolk, MA 02056
Aimee Z.
Job Details: 05/14/2024
Found belt frayed and pully had no lock ring and needed bearing .Cust decided not to repair ; dspstn on spec-tagged invntry: 1 5303281153 BEARING KIT-REAR
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/14/2024
Installed all new parts and ran unit threw a wash and spin cycle unit went threw with no leaking let unit wash and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11322905 CNTRL-ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near York, SC 29745
Mitch H.
Job Details: 05/14/2024
"Removed and replaced lid lock. Reassembled, tested, all components and functions now operating properly.; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Mooresville, NC 28115
Robert A.
Job Details: 05/14/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near New Britain, CT 06053
Amanda R.
Job Details: 05/14/2024
Freezing everything in ff section even items on door control wouldnt adjust until i unplugged and reset freezer isnt over freezing ; ordrng 1 WPW10384183 (Ff thermistor) and 1 W11546690 (Control) and 1 W11673314 (Harness)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Fort Mill, SC 29715
Mitch H.
Job Details: 05/14/2024
"Tested and confirmed error code. Drain pump not running. Removed and replaced drain pump. Found broken glass in old pump and damaged impeller. Checked and found no other glass in drain. Tested, dishwasher now operating and draining properly.; used 1 W11497943 (DRAIN PUMP) from stock"
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Tega Cay, SC 29708
Mitch H.
Job Details: 05/14/2024
"Removed and replaced main control. Reassembled, tested, can now enter diagnostics, all components test good. Tested dryer, operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/14/2024
"Complaint f7e1 f7e7 error codes cannot wash will not do anything. I found capacitor is below threshold and drive belt is burnt has been slipping excessively leading to error codes. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 WPW10006384 (BELT) from stock"
We serviced a
GENERAL ELECTRIC LAUNDRY CENTER
Model GUD27ESSM1WW
Near Milford, MA 01757
Aimee Z.
Job Details: 05/14/2024
Installed pully belt and clutch with shifter.Test with out cloths and watch with front offFilled with wash normal load to show tenants.Wet and spun out fine . Watching belt didnt come offTenants doesnt speak English there over loading washer And the belt is coming off. There isnt a cover over moving parts.Not one in look up.Land lord explain overloading with cloths causing the belt to come off.
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PG3
Near Gastonia, NC 28052
Ryan S.
Job Details: 05/14/2024
Retuned to install parts order. Lid switch had shorted Causimg thermal damage to it and timer. Found water valve also no working found 120v to water valve but valves not opening. Upon return unit started working but water kept cutting on and off. Called tech line and Found atc board (temperature select board had loose component. Was able to temporarily solder contact but needs new atc temp selector board/switch. Sr#7739093466 informed customer office will call when part comes in. ; ordrng 1 WP8564140 (Atc switch)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Enfield, CT 06082
Gary V.
Job Details: 05/14/2024
"Sr#7739092816 techline. Inspected and found multiple faults this time, f9e1, f1e2, and f7e1, control, wash pump and drain pump, verified voltage at junction box at 119 volts. ohmed Wash pump 7-9 ohms, and drain pump 27-33 ohms, also techline says flow meter can give f9e1 and a service bulletin will be coming out soon, will submit estimate for parts needed and call with return date.; rqstng P&A on 1 W11462459 (Main acu) and 1 W11416363 (Wash pump) and 1 W11535094 (Flow meter), states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model ="110.27102310"
Near Enfield, CT 06082
Gary V.
Job Details: 05/14/2024
"Inspected and found gear case and drain pump worn out, quoted and they will call."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Enfield, CT 06082
Gary V.
Job Details: 05/14/2024
"Installed parts listed and cycled to temp, and tested fine."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Plainville, CT 06062
Ruben C.
Job Details: 05/14/2024
Replaced main control tested operation normal ran diagnostics component test normal draining and spinning normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near East Longmeadow, MA 01028
Chris B.
Job Details: 05/14/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Windsor, CT 06095
Gary V.
Job Details: 05/14/2024
"Inspected and found air damper in fresh food compartment hanging open and hanging closed, causing no cooling and freezing in the refrigerator compartment, will order the part and return. Unit has two year warranty through Costco. Customer will have upper fridge compartment empty for return trip.; ordrng 1 WPW10479155 (Ff air damper)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Griswold, CT 06351
Amanda R.
Job Details: 05/14/2024
Reset breaker and got 120 at l2-n keeps dropping the neutral when dryer starts need power problem resolved
We serviced a
SAMSUNG WASHER
Model WF45R6100AC
Near Worcester, MA 01603
Chris B.
Job Details: 05/14/2024
Complaint that the unit is not cycling through correctly. Found bad drain pump. Filter trap is clear and voltage present. Will order drain pump for a return visit. ; rqstng P&A on 1 DC97-20621A (Drain Pump)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Worcester, MA 01603
Chris B.
Job Details: 05/14/2024
Complaint that the unit is not starting any cycle. Found error code F2E3 UI and Control Board mismatch. Will order parts for a return visit.; ordrng 1 W11188527 (Control Board) and 1 WPW10285518 (Wash Cycle) and 1 W11205048 (Water Valve .)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Spencer, MA 01562
Chris B.
Job Details: 05/14/2024
Complaint that the unit is not making ice. Found bad water valve. Ran diagnostic cycle and IM running normal but no water filling through water fill test. Voltage present in the water valve.; ordrng 1 WPW10179146 (Water Valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6200QLAA
Near Plainfield, CT 06374
Amanda R.
Job Details: 05/14/2024
Shelf peeling paint design one door bin cracked took pictures water not dispensing out of left ff door dispenser switch bad ; rqstng P&A on 1 Da97-21901c (Shelf) and 1 Da97-17399f (Dispenser assembly) and 1 Da97-21912e (Bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Brooklyn, CT 06234
Amanda R.
Job Details: 05/14/2024
Door not even on top leveled unit per customer set temps at recommended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Brooklyn, CT 06234
Amanda R.
Job Details: 05/14/2024
Replaced all parts unit has been working normally but now making ice
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Killingly, CT 06241
Amanda R.
Job Details: 05/14/2024
Making vibrating noise showed customer it is coming from venting tube vibrating against bottom panel stacked unit in closet explained customer would have to make accessible for repair
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Griswold, CT 06351
Jeremy B.
Job Details: 05/14/2024
Tech was assigned as a helper; snapped 1 QuickPics