We serviced a
MAYTAG WASHER TL
Model MVW6500MW1
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
10/28/2025
"Washer not spinning out the clothes found faulty, outlet background back, feeding voltage to neutral at the board confusing the board causing incomplete cycle plug the washer into another outlet tested all OK at this time"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2479SF1A
Near Somers, Connecticut 06071
Gary V.
Job Details:
10/28/2025
"Inspected and found Ui panel buttons no longer responding, quoted and she will call if wants repaired."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Somers, Connecticut 06071
Gary V.
Job Details:
10/28/2025
"Inspected and found broken heater, replaced with new heater and cycled, tested fine.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JSD2695KES
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/28/2025
"Pulled refrigerator out. Disassembled, removed and replaced compressor, dryer, and start device. Charged with nitrogen to 225psi, checked for leaks, no found. Allowed to sit under pressure for 20 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes. Held vacuum with no issues. Weighed in correct charge, 4.8oz, of R134a. Compressor operating and unit cooling properly.; used 1 W11506635 (Coupler) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Winchester, Connecticut 06098
Mike K.
Job Details:
10/28/2025
"Replaced shocks, control and lid lock, cleared drain trap and tested in normal cycle fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
10/28/2025
Installed new door transferring over u/i and insulation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/28/2025
"Installed main control and cycled back on, all components came back on and started running, please allow 24-48 hours for temp to regulate."
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2427LM00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/28/2025
"Inspected and found f8e0.f1e1,f2e1, faults for fan, main control and Ui panel, while observing unit it was turning itself on and off, will order and call for return date.; ordrng 1 W11448962 (Main acu) and 1 WPW10260060 (Power board) and 1 W11598154 (Ui panel)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/28/2025
"Part invoice not in list #7437547. Inspected and found idler and supports worn out, replaced with new repair kit and tested fine; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
10/28/2025
"Inspected and found unit not draining and faulting no drain, found broken wire harness and drain pump, quoted and they will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
10/28/2025
"Unplugged refrigerator. Removed and replaced main control and User Interface. Plugged back in, tested and ran diagnostics. All components test good and operating properly."
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Avon, Connecticut 06001
Mike K.
Job Details:
10/28/2025
"Knobs not operating properly, switch stems are fine and working, broken knobs. Explained that they are not covered under warranty. Gave part number to buy themselves and our pricing. Also showed how tie-wraps can be added to strengthen knobs, 3 of the 4 were broken."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/28/2025
"Tested washer and found when plugging unit back in machine old start to run the drain pump canceled out unit and pump came back on until unplugging unit. Ran diagnostics and found errors f3e1 pressure sensor fault control is faulty, parts and labor will be covered under S code S153EB installed new control and recalibrated machine, ran a wash and spin finding unit now washing and working to specs ; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
WHIRLPOOL FREEZER
Model MZF34X20DW07
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
10/28/2025
Installed new compressor kit and filled unit with r600 checked frost pattern and found unit frosting up evaporator and cooling normally. Unit will need 24 to 48 hrs so temps can regulate
We serviced a
WHIRLPOOL WASHER TL
Model MVW5430PBK0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
10/28/2025
"Tested washer and found when starting a wash cycle unit would come on and click over and over then error out lock not unlocking or locking, checked lock and found plastic cracked causing lock to not engage. Replaced lock and recalibrated machine ran a wash and spin cycle and washer is now locking and working to specs ; used 1 W11670519 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
10/28/2025
"Tested washer and found unit would come on and go right to done never sensing a wash, checked for errors and found F5e4 lid not open between cycles F7e1 tachometer missing or wrong signal, tested actuator and found unit would not shift cycle, replaced actuator and unit is now shifting to a agitation but not spinning. Tested power to actuator when spinning and found control not sending any power to actuator on the spin cycle, unit is going to need new control,motor,harness, parts tentative p/a ; ordrng 1 W11556725 (Cntrl) and 1 W11026785 (Motor) and 1 W11590868 (Harness), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW7500GW2
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
10/28/2025
"Inspected and found UI panel fault, communication fault, and lid lock fault. Quoted and he will call if wants to proceed with repairs."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
10/28/2025
"Tested washer and found when plugging in unit would start running the drain pump and would not cancel out or wash, tested control and found F3e2 pressure system fault causing the drain to run. Replaced faulty control and recalibrated machine ran a wash and spin cycle and unit is now working to specs"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
10/28/2025
"Tested dryer and found unit would tumble and heat but not dry fully, checked heater for cycling no heater would come on and off normally. Removed lint screen and found no air flow from vent lint blowing back, found venting and outside vent crushed causing no air flow. Fixed vent and advised customer on cleaning and replacing venting, unit is now heating and working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
"Complaint unit leaking on floor intermittent during a normal cycle. I found no error codes in fault history I replaced valve and disconnected unit from water per customer altogether. But left it so it looks like its still connected. I suspect issue may be related to a venting issue as looking at the spray pattern on the door of where the leak was occurring. I suspect she may be venting in nature unable to tell. If unit leaks again, it is not due to water valve as theres no water connected to unit would be a 100% venting issue."
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
Replaced all previously ordered parts tested operations. All touch. Functions are working fine with no further issues found all display functions are also working as well.
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US6HS00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
"Complaint smoke underneath glass cannot get glass to clean after using several different brands of cooktop cleaner. I found no smoke underneath glass took glass panel off to show customer issue with smoke burn on top of the glass from cast-iron cookware being used advised customer use cerama, bright glass, cooktop cleaner, and a lot of elbow powerand and patience when cleaning. Install and instruct fulfilled cannot replace glass or clean glass as it is a cosmetic based issue and unit is past 30 day warranty. For cosmetics."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
"Complaint when using the microwave close door error code comes on. A lot. customer seems to be closing the door while Santley opening it as her hand is being removed from the handle causing error message to display. Showed customer how to properly close door advised customer to close door using one finger right in the center of the handle since showing customer how to properly close door, she is no longer having issues with error message coming on in the middle of heating in the microwave. Other customer close door perfectly fine and does not seem to be having any issues with closed door error messages coming on display. No further issues found unit working as designed install and instruct fulfilled."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
Complaint will not drain lock or unlock I found harness has caused smoke damage from sparking out and damaged main control also ordering latch for damaged latch. As well will need control to fully diagnose. ; ordrng 1 W11626074 (Control) and 1 W11670519 (DOOR LOCK) and 1 W11643701 (HARNESS LOWER)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
Replaced ice bin tested operations everything working fine no further issues found
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Torrington, Connecticut 06790
Mike K.
Job Details:
10/28/2025
"Unit is under 2 yr part warranty, out of labor warranty. Complaint of unit leaking. Found hot water hose leaking at valve, tightened and looks to have stopped. Ran diagnostic cycle twice and no other leaking found, a little splash from filling, raised front legs slightly torn have fill hit less of top of tub. Non errors in history. If continues issues with hose would suggest replacement by hose, valve looks fine.Lower unit all looked good with no signs of leaking except back wall from leaking fill hose."
We serviced a
WHIRLPOOL WASHER TL
Model MVW5430PBK0
Near Torrington, Connecticut 06790
Mike K.
Job Details:
10/28/2025
"Unit is under extended yr rent a center warranty per service bench. Cs had experienced numerous error, water left in unit, not completing cycles before being exchanged with store.F7e1 error code in history, replaced actuator. Ran diagnostic cycles and completed fine. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWB855DC3
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
10/28/2025
Replaced all parts gear case agitator slider and lid lock tested in drain and spin all tested ok ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
MAYTAG WASHER FL
Model MHW5630HC3
Near Worcester, Massachusetts 01605
Glenn
Job Details:
10/28/2025
"Install latch but The screws that go into the door and hold it together, cannot be tightened. Thus the door is separating between the inner and outer halves tried ordering these parts in the past I do not know why we didnt get them order parts. ; ordrng 1 W11316776 (Inner door) and 1 W11316913 (Outer door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Auburn, Massachusetts 01501
Glenn
Job Details:
10/28/2025
Area code 8/4 flood switch open water was in the drip tray cleared the water out ran dishwasher. No leaks at this time. Customer instruction on proper loading and operation and soap usage tested all OK.
We serviced a
MAYTAG DRYER
Model MED6205RW0
Near Spencer, Massachusetts 01562
Glenn
Job Details:
10/28/2025
Installed motor and blower wheel. Tested ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Sutton, Massachusetts 01590
Glenn
Job Details:
10/28/2025
Call Anita 774-276-6557 for return visit Pressure equalizes at about 32 psig low side -7varying up and down -12 high side 32 amp draw 1.48 Ran test 4 at test 3 psig -23 hifpgh 32 test 4 -4 high 32 test 5 low -9 high same at 32-34 it appears theres a restriction in the high side at filter. Reference # 21387844 per tech line flush system with nitrogen then replace the filter then flush system with 10 grams of 600 hundred then remove 600 then vacuum and recharge system ; ordrng 1 W11109499 (Filter dryer)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
10/28/2025
Installed new controls and recalibrated machine ran a wash and a spin finding unit is now allowing selections and all operations are working to specs
We serviced a
WHIRLPOOL WASHER FL
Model WFW6605MC1
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
10/28/2025
"Tested washer due to unit would not always spin out clothing at end of cycle customer would run a drain and spin. Checked for errors and found F5e2 lock failure, f0e1 load wile in a clean washer cycle, cleared errors and ran step 12 checking all steps and unit ramped up and spun right out perfect. Ran another wash cycle then a spin checking drain pump and pump is strong and emptying all water out of tub every cycle. Advised customer I could not duplicate issue and If it happens again to try and record it to see what its doing as of now unit is working properly"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/28/2025
"Customer complaint of dryer making noise after running for a while upon first inspection found one of her drum rollers were damaged. Replaced drum rollers and pulley from dryer repair kit . ran unit and after a while started hearing vibration from motor. truck stock motor damaged . ordering new motor and blower scheduled return call with customer. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower), used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/28/2025
"Fiund F3E1 Pressure Sensor Error . Drain Pump Running Continuously. Replaced drain pump from pre Id part. Ran quick wash, unit filled and started wash cycle. Verified proper operation . S Code: S153EB covers p&L . ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
10/28/2025
Complaint that the unit is only reaching 17*. Found compressor running hot. Partial frost pattern. No signs of leaks. Will order new compressor and all couplings needed.; ordrng 1 W11736670 (Compressor Kit) and 1 W11504431 (Coupler) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
KENMORE WASHER FL
Model 41162411
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
10/28/2025
Complaint that the washer is not starting any cycle . Found failed drain pump . Quoted for parts and labor. Please call Cel phone call on return 413-519-3219. Collected in full.; ordrng 1 4681EA2001T (Drain Pump)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4655JW2
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
10/28/2025
"Confirmed issue of drain pump constantly running. Removed and replaced control. Reassembled, ran control calibration and tested washer. All operating properly.Washer does fall under serial number range to be covered by S-code S153EB."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHW08
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
10/28/2025
"Checked and found that switches in separator are bad and will not dispense. Inspected wiring at bottom of door, no visible breaks or damage, all user interface functions operating properly. Quoted customer for repair and saved estimate. Customer wants to think about it and will let us know. Collected for service call on cc."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
10/28/2025
"Checked and tested, found drain pump not running. Removed kick plate, found drain pump connector not plugged in properly. Inserted connector correctly and ensured it was fully seated. Also found that customer had installed drain pump incorrectly. Corrected. Retested, now operating and draining properly. Collected for service call on cc."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/28/2025
"Customer complained unit randomly drains. Found F3E1 Pressure Sensor Error, S Code: S153EB covers. Parts and Labor. Installed pre id control board. Ran quick wash . Unit filled and started wash cycle. Verified proper operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/28/2025
"Installed new heater that was ordered. Ran service diagnostics. Unit went through and reset heater heater now working. Used clear door to ensure unit is washing properly, customer had complained about a white residue. Informed her that unit is now working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Torrington, Connecticut 06790
Mike K.
Job Details:
10/28/2025
"Unit is under 1yr wp warranty per service bench. Ran diagnostic cycle and no errors in history. Fails when trying to spin, attempts but just hums, found basket stuck. Checked lower unit and gear case has leaked oil. Washplate screw seized. Was able to get tub to turn and ran test, it does spin, sounds like something between tub/basket. ordering gear case assy, agitator/screw, belt and cam. 2x time. Office to contact cs when parts come in to schedule return visit ; ordrng 1 W10752187 (Agitator screw) and 1 W10902814 (Agitator) and 1 W11449840 (Gear case assy) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"
We serviced a
LG WASHER FL
Model wm2455hg
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
10/28/2025
Complaint that the washer is not cycling properly. Found failed drain pump. Quoted for parts and labor. Collected in full. Customer asked for Chris to return.; ordrng 1 4681EA2001T (Drain Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
10/28/2025
Complaint that the dishwasher is leaking water from the bottom left corner. ; used 1 W11483553 (GASKET) from stock
We serviced a
MAYTAG WASHER TL
Model MVW7230HC1
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
10/28/2025
Complaint that the washer is making a loud rumbling noise. Found loose screw on the rotor side. Adjusted and tightened and ran a quick diagnostic cycle and all working normal.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
10/28/2025
Complaint that the dryer is making multiple noises. Found clicking on the bearing not staying attached. Found noises on the motor and blower. Will order parts for a return visit.; ordrng 1 WP694089 (Blower Wheel) and 1 279827 (Motor) and 1 279441 (Front Bearings) and 1 W11415783 (Seal)
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
10/28/2025
Replaced all parts and after diagnostic cycle control board work at all settings. Washer running normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
10/28/2025
"Removed and replaced filter housing and button. Tested, dispenser now flowing well and operating properly. Checked all water line connections, no leaks."
We serviced a
GE REFRIGERATOR FDB
Model ZIS420NXB
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
10/28/2025
Defrosted evap completely through jumping out harness at board . Spoke to Mike about Tstat need to cut out to test no diagnostics.mike want to be there for repair Part at shop tagged ; saved tckt
We serviced a
WHIRLPOOL WASHER TL
Model MVWC565FW3
Near Coventry, Connecticut 06238
Gary V.
Job Details:
10/28/2025
Inspected and found cam stripped and agitator stripped from being overloaded with dog beds. Will order parts and call for return date.; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Tub hub)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Ellington, Connecticut 06029
Gary V.
Job Details:
10/28/2025
"Customer canceled, said he will call into office if needs us out."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF606ESS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
Unit not cooling
We serviced a
WHIRLPOOL FREEZER
Model wzf34x20dw06
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/28/2025
Replace compressor verified frost pattern on evaporator is going all the way across down to five runs down the core and continuing to grow upon departure. No further issues found used combustible gas leak detector to check for leaks. No leaks found using combustible gas leak detector.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
10/28/2025
Checked and found cold water valve stuck open. Would not close. Quoted customer for replacement of valve assembly. Customer approved. Ordering valve. Collected full amount on cc. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11513255 (Valve)
We serviced a
WHIRLPOOL WASHER TL
Model MVW7230HW1
Near Millbury, Massachusetts 01527
Glenn
Job Details:
10/28/2025
Replaced control for communication error but we are still waiting for the UI Board. Call customer when part arrives ; O-emld tckt
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Simsbury, Connecticut 06089
Gary V.
Job Details:
10/27/2025
"Inspected and found unit drain pump running and faulting on pressure system, needs main acu replaced, will order and return.; ordrng 1 W11607637 (Main control board)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Farmington, Connecticut 06032
Gary V.
Job Details:
10/27/2025
"Inspected and found upper rack parts broken, replaced and cycled, tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Suffield, Connecticut 06093
Mike K.
Job Details:
10/27/2025
Replaced harness assy w/added clip. Ran diagnostic cycle fine.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GBS0
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
10/27/2025
"Found new tub is damaged, took photos, reordering tub to be delivered to cs, instructed to look at tub for damage and call us when recieved in good condition.; ordrng 1 W10713320 (Tub assy)"
We serviced a
GE REFRIGERATOR SXS
Model CSX22GLG
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/27/2025
Customer complained unit running but not cooling. Found compressor running but no frost pattern. Found hole worn in old style evaporator. Needs new evap. Found evaporator no longer available. Informed customer unit is not repairable. Collected trip fee via Check. Customer asked if we could call Duke for her. Informed her we can send her the invoice she needs to her email. She will have to contact Duke power herself.
We serviced a
MAYTAG DRYER
Model MED4500MWO
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
10/27/2025
Customer complained timer broken. Confirmed complaint. Replaced timer with pre Id ts. Ran unit to verify proper operation.
We serviced a
WHIRLPOOL WALL OVEN DBL
Model KOEC530PSS00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
10/27/2025
"Upon arrival tried to pull unit out. Found could only get halfway out. Was able to get to ACU on left side. Test p5 connector found low fan speed getting only 89v , found no dc voltage from p4 connector. Ordering ACU and 2nd man to help pull unit out on return call. Informed customer office will call to schedule return call. ; ordrng 1 W11448962 (Acu control board)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
10/27/2025
"Installed all parts and tested oven finding oven now heating up and working to specs. Customer informed me top burners not lighting inspected burners and found left rear ignition not lighting correctly causing it to not light tried to remove but burner heads are rusted out and not coming off will need to replace all and drill them out will order whats needed and return needing extra time. Parts tentative p/a ; ordrng 2 WPW10515455 (Burner head)s and 1 WPW10515454 (Burner head) and 1 WPW10515453 (Burner head) and 1 WPW10183369 (Cap left rear) and 1 W10620480 (Grates) and 12 WP3368921 (Screws)s, states that autho needed"
We serviced a
WHIRLPOOL WASHER TL
Model NTW4516FW4
Near Springfield, Massachusetts 01105
Mike K.
Job Details:
10/27/2025
"Unit is under 1yr wp warranty. Unit is being used attached to kitchen faucet and just one water line. When plugged in unit is in manual drain. Allowed to finish. Switched cycle to tap cold. Ran diagnostic and filled fine on cold, completed diagnostic.F8e1 and F0e5 ( long fill and out the f balance load) only errors in history. Cleared and ran normal, auto level cycle on tap cold. Filled and went into agitation fine.Instructed that if used like this to me boy use cold water and set unit to tap cold."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
10/27/2025
"Stacked dryer, unit had fallen off of washer and then would turn on, but not tumble. Verified as I could hear compressor turn on and then motor would not start. Turned by hand a couple times and was stiff, now unit starts and is tumbling fine. Belt may have footed moves and tight, but operating now. Verified heating ( ventless dryer). A piece had come off of filter dousing, a flip door that blocks vent when filter is out, replaced door using part from new assy. Ran in normal and timed dry and verified operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
10/27/2025
"Icemaker not working. Icemaker would not run harvest test. Replaced icemaker and new unit performed harvest cycle, filled properly. Cs to monitor.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Spencer, Massachusetts 01562
Chris B.
Job Details:
10/27/2025
Complaint that the washer is not cycling at all. Found error code F1E1. Found failed harness wire. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Spencer, Massachusetts 01562
Chris B.
Job Details:
10/27/2025
Complaint that the stainless steel end caps are breaking off and loose. Found caps on the bullnose trim piece starting to loose its strength and cracking. Customer will contact Whirlpool due to being a brand new unit and customer mentioned this part should be a metal part instead of plastic. ; saved tckt
We serviced a
GE REFRIGERATOR FDB
Model GNE25JMKGFES
Near Worcester, Massachusetts 01609
Glenn
Job Details:
10/27/2025
Found compressor running but not cooling. Has a Freon leak repair declined. Deborah from the office collected payment over the phone $ 129
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
10/27/2025
Return to install new damper and UI control set temperatures for customer to lower verified proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
10/27/2025
Ran unit and checked for errors in diagnostics found F9e1 long drain. Ran a wash cycle and unit washed and ran but would not drain water out fast enough causing error. Replaced faulty drain pump and unit is now operating to specs ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near West Hartford, Connecticut 06119
Gary V.
Job Details:
10/27/2025
"Installed new drain pump and ran diagnostics test, tested fine."
We serviced a
MAYTAG WASHER TL
Model MVWC565FW1
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
10/27/2025
"Tested washer and found when running a wash cycle unit would make a grinding noise coming from Gearcase area, ran a self test cycle and found Agitator spinning when tub would spin hub faulty. Tried to remove agitator and I could not get it off, will order parts needed to fix issues all parts tentative p/a ; ordrng 1 W11454734 (Gearcase) and 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 6 WP8533953 (Screws)s"
We serviced a
MAYTAG WASHER TL
Model MVWB865GW0
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
10/27/2025
"Tested unit and found washer would not start a cycle unit would beep and never let any selections happen, ran diagnostics and found errors F5e1 lid switch is up an at fault f2e1 stuck button tried running a self test and unit would just lock and unlock then beep when trying to restart. Tested lock and found lid lock faulty not allowing any selections and starting , replaced lock and unit is now washing and operating to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RW00
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
10/27/2025
Checked over unit and found fridge door gaskets ripped on top and bottom magnets where showering causing it to not seal. Replaced gaskets and heated to seal against cabinet checked cooling and noticed unit set to -6 degrees advised that was to cold and when I set it to 0 it would go right back to -6 reset control and unit is now adjusting and reading correct temps. All operations are now working to specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW2
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
10/27/2025
Complaint that the washer wouldnt start any cycle. Found failed lid strike. Replaced part with TS# W11457841 and unit working normal.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/27/2025
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. Ordering main control that is on special order backorder Office to call customer when part comes in.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/27/2025
"Complaint water leaking all over floor forming into a giant ice cube in the bottom of the freezer section. I found ice maker fill tube funnel was not positioned properly, causing water to shoot everywhere whenever icemaker would cycle leading to water cooling in the bottom and sides and back wall of freezer compartmentleading to water leaking on floor. I adjusted filter tube funnel and tube repositioned, zip tie, and tube tested operations no further leaking from abnormal locations found. Cleaned all ice from the walls and floor. No further issues found with refrigerator or reported by customer at this time. Drain is clear in the freezer evaporator compartment."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQC7836RZ
Near Clover, South Carolina 29710
Mitch H.
Job Details:
10/27/2025
"Disassembled RC interior. Removed and replaced dual water valve. Reassembled, tested, water dispenser still dripping. Called tech line spoke to Chris case# 31361791. He said the only thing that might cause that other than the valve would be low water pressure. No other parts to replace. Noticed flow from dispenser was low. Tested dispenser with filter in and with filter removed. No change in flow. Informed customer of tech line suggestion. Advised him to have pressure checked."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
10/27/2025
"Arrived, spoke with customers daughter, customer not home. She said another company was out last week, ordered part and would be coming back. Took picture of model and serial tag. Checked suspension, all good. No other service performed. Advised customer that if other company had already ordered parts they would need to complete repair."
We serviced a
MAYTAG LAUNDRY CENTER
Model MHWC7500YW0
Near Worcester, Massachusetts 01608
Glenn
Job Details:
10/27/2025
Installed parts door lock and switch tested all ok at
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM12
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
10/27/2025
Returned to install new fan motor and fill tube kit. Ran icemaker and no water dripping.verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/27/2025
"Found no fill/ long fill error. Found valves ok, replaced pre id control board.After Instaling new board unit started draining by itself. Waited 5-10 min and draining stopped. Tried to start a load and draining started again . No issue with pressure hose. Ordering new control board. Called Jenn to inform of faulty part. Schedule return w customer. ; ordrng 1 W11607637 (Control board)"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ4
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/27/2025
"Customer complained bake igniter not working. Checked igniter and found constant 54v to igniter. Found main control not sending proper voltage to inviter. Found dsi board sending 54v even when it shouldnt. Ordering dsi , main control and igniter. Schedule return call with customer.; ordrng 1 W10898291 (Dsi board) and 1 W11620561 (Control board) and 1 W11524031 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ14
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/27/2025
Complete fresh food door is hitting cabinetry liner is not closing have to forcibly push really hard to get door to close. Have tried to adjust fresh food door manually at hinge area unsuccessfully. Freezer door is also worked rubbing against liner not closing properly either in one specific section will need freezer door and fresh food doors as well as handles as both handles. Have scratches on the handles. customer stated they are leaving Monday to go out of country will not be back till January.; ordrng 1 W11123099 (Handle) and 1 W11652977 (Door SS) and 1 W11123099 (Handle SS) and 1 W11652980 (Door SS) and 1 W11505710 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHB08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/27/2025
Complaint not dispensing water not making ice. I found icemaker had failed would spend a little bit making a loud screeching noise as it was attempting to turn itself. Also found water inlet valve not functioning. Replaced water inlet valve assembly tested operations no further issues reported by customer at this time; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/27/2025
"Went through a diagnostics cycle, icemaker harvest page 76 and 77 of the service guide no codes anywhere icemaker, cycled and filled with water with no issues no error codes displaying at the end of the test cycle. Either icemaker is turned on at user interface. unit exited itself out at the end of the cycle ordering main control, ice bucket, user interface, and icemaker. If this does not fix it, well order a door and side user interface as well. parts are on back order special order. Will call when parts come in.; ordrng 1 W11782398 (Control main) and 1 W11768007 (Ice ui) and 1 W11727981 (Ice container) and 1 W11727980 (Ice maker)"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
10/27/2025
"Complete dryer will not turn on. Will not heat properly. Makes horrible noise when it is on. I found idler pulley is locked up. Found roller pulleys. Also locking up as well as heating element is open. Found receptacle in the wall is sparking in the wall, Im leaving dryer unplugged, customer will need electrician to fix receptacle and power cord as power cord is melted as well slightly due to excessive heat buildup on prongs, I can hold power cord a specific way and incoming voltage will be proper and unit turns on fine operation is loud and without heat. Ordering element, idler arm idler pulley roller. Everything else is working fine.; ordrng 4 12001541 (Roller)s and 1 WP33002535 (Belt) and 1 WP354987 (Ring) and 1 WP6-3700340 (Wheel) and 1 WP6-3705180 (Arm) and 1 WPY308612 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RZ00
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
10/27/2025
"Complaint not making ice not dispensing water properly either. I found unit barely trickling with filter installed after removing filter. Unit has a full stream of water dispensing. Put icemaker in test mode, icemaker cycled and filled with water to appropriate water level with filter still removed. Replaced icemaker as a precaution left water valve with customer."
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
10/27/2025
Complaint driver making loud squealing noise. The second it is turned on. I found idle police is completely locked up and needs to be replaced. Customer declined repair today as they get paid on Friday.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ02
Near Charlotte, North Carolina 28203
Mitch H.
Job Details:
10/27/2025
Checked and found that ice machine was not plugged into condensate pump. Plugged in. Ice maker now powers on and all functions test good.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near West Hartford, Connecticut 06119
Gary V.
Job Details:
10/27/2025
"Inspected and found unit faulting on pressure system and drain pump running, replaced main control and ran diagnostics test, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
10/27/2025
Part invoice not in list #67675411. Inspected and found broken drain pump. Replaced with new drain pump and cycle tested fine.; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
10/27/2025
"Inspected and found h2o fault, cycled unit and it did fill with water so valve checks good, possible wash pump/sensor or control failing, will order parts and call for return date.; ordrng 1 W11535094 (Water inlet assy) and 1 W11460945 (Wash pump) and 1 W11672039 (Main acu) and 1 W11410464 (Turb sensor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5500BW0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
10/27/2025
"Inspected and found Gearcase loud and bearings worn out, customer declined repair."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near Charlotte, North Carolina 28217
Mitch H.
Job Details:
10/27/2025
"Checked and found that ice maker was turned off. Turned on, manually cycled ice maker. Completed cycle and filled correctly. All operating properly."
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
10/27/2025
Found bake element tripping the break will need to order part ; ordrng 1 W11182108 (Bake element)
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS4
Near Grafton, Massachusetts 01536
Glenn
Job Details:
10/27/2025
Found open thermal fuse caused by overheated relay on control board and also needs the right rear track stop will need to order parts; ordrng 1 W10402110 (Thermal fuse) and 1 WPW10352582 (Control board) and 1 WPW10195622 (Track stop)