Service History 108 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Indian Land, South Carolina 29707

Brandon

Job Details: 04/02/2025

On arrival I installed parts and tested unit unit tested properly. No other issues found.

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS04

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 04/02/2025

Complaint unit not heating. Went to install parts that were sent with me and found that inverter was broken. Ordering new inverter for repair. ; ordrng 1 W11325604 (Inverter)

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 04/02/2025

On arrival I installed parts and tested unit. Unit tested properly in spin and agitate. No other issues found.

We serviced a

WHIRLPOOL RANGE

Model WFE361LVS1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 04/02/2025

On arrival I tried to collect for range power chord and customer did not want to pay for part. Also did not have element to replace on unit. If customer calls and pays for part installed please order element and reschedule for repair.

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 04/02/2025

Complaint unit is squealing. On arrival I found the idler was bad. Used truck stock part to replace. After installing unit tested fine. No other issues found.; used 1 279640 (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW11

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 04/02/2025

"Removed old evap and compressor added process stubs to high and low sides blowing out unit, installed new compressor and evaporator pulled a vacuum and unit help vac. Filled with r600 and unit is frosting and working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/02/2025

Complaint guy will not power on unit is getting proper voltages to terminal block 250.1 V across red and black 125.2 across white and black same across red and white. I found wiring harness come undone from motor preventing dryer from starting properly. No further issues found everything working fine.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/02/2025

"Complain, not filling with water properly valve is constantly dripping and filling tub full of water, causing drain pump to come on by itself in the middle of the day middle of the night F8E1 error code found in fault history cleared code tested all valves found cold water is barely trickling valve is not opening properly. Unit is getting proper water pressure to valve replaced inlet valve unit now dispensing water properly with no further issues."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 04/02/2025

On arrival I installed parts and tested unit. Unit tested properly. No other issues found.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 04/02/2025

"Evacuated unit, installed new compressor. Pulled vacuum 20min no leaks steady . Charged 45gr600. Verified frost pattern. Called customer after to tell to give 24hr for cool. Verified proper operation."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/02/2025

Installed tub. Swapped all parts over from old tub ran test cycle checked for leaks after no leaks ; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Rockwell, North Carolina 28138

Johnny

Job Details: 04/02/2025

Frost build up on fresh food evaporator. Will need rc service kit. Cx has to defrost unit before repair. ; ordrng 1 W11457241 (Service kit)

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS06

Near Charlotte, North Carolina 28278

Caleb

Job Details: 04/02/2025

"Unit under warranty. Took pic of invoice. Found debris in ports on burner head. After cleaning confirmed operation unit checks fine at this time. Advised customer that part can be sent though whirlpool if needed, provided customer support number and part number."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Pineville, North Carolina 28134

Caleb

Job Details: 04/02/2025

Replaced valve and icemaker. Confirmed operation by reset switch on icemaker and confirmed unit received water. Advised customer to give 24-48 hrs for unit to make ice.

We serviced a

LG DRYER

Model DLEX5780VE

Near Charlotte, North Carolina 28226

Caleb

Job Details: 04/02/2025

"Door to exit port is metal and getting stuck preventing door from opening and allowing proper air flow. Lent screen needs to be cleaned, customer states that he has a replacement already. Checked thermistor for moisture sensor via harness to control, checks fine. Unit heats and runs at this time."

We serviced a

JENNAIR M/W OTR

Model JMW3430DS02

Near Charlotte, North Carolina 28270

Caleb

Job Details: 04/02/2025

"Customer explained that unit has had to be reset multiple times and error will occur intermittently. Unit is currently working at this time and unable to recreate error. Customer stated that he will contact Whirlpool at this time, sent estimate of repairs. Collected service call."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Charlotte, North Carolina 28270

Caleb

Job Details: 04/02/2025

"Replaced all led per service pointer, unit checks fine. Customer stated that she will order filter."

We serviced a

JENN-AIR RANGE

Model JGS1450FS0

Near Charlotte, North Carolina 28270

Caleb

Job Details: 04/02/2025

Replaced ui. Ui has been replaced before by another company recently causing glue on bezels to dissipate. Provided customer with part number and to call whirlpool for replacements.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near Charlotte, North Carolina 28277

Caleb

Job Details: 04/02/2025

"Replaced defective gasket, unit checks fine."

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 04/02/2025

Replaced leaking steam valve tested all OK

We serviced a

WHIRLPOOL M/W OTR

Model WMH78019HZ1

Near Holden, Massachusetts 01520

Glenn

Job Details: 04/02/2025

Found control panel malfunction adds time randomly and doesnt always start so microwave will not heat. The control panel and display are part of the door assembly.Order part ; rqstng P&A on 1 W11196131 (Stainless door with display and control panel)

We serviced a

MAYTAG WASHER TL

Model MVW6500MBK0

Near Worcester, Massachusetts 01602

Glenn

Job Details: 04/02/2025

"Found harness broken and drain pump cover broken order parts. Harness and drain pump ; ordrng 1 W11399437 (Drain pump), used 1 W11591637 (Harness) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Charlton, Massachusetts 01507

Glenn

Job Details: 04/02/2025

Found no communication from user interface face to control. Check harness & connections they are good found vent cover in drawer next to dishwasher this allow moisture into the inner door causing failure. I installed the cover will need to order parts. ; ordrng 1 W11660283 (Control board) and 1 W11659652 (User interface)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Oxford, Massachusetts 01540

Glenn

Job Details: 04/02/2025

Installed control calibrated washer ran automatic diagnostics tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Southbridge, Massachusetts 01550

Glenn

Job Details: 04/02/2025

Found fresh food section getting to cold found cold control malfunction causing the issue order parts ; ordrng 1 WPW10511937 (Cold control)

We serviced a

MAYTAG WASHER FL

Model MVW4505MW1

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 04/02/2025

"Arrived and found harness to drain pump damaged, replaced lower harness and tested fine. ; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

LG REFRIGERATOR FDB

Model LFXC24726S/03

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 04/02/2025

"Arrived and found whole unit at room temp, no frost pattern and compressor running hot. Unit needs sealed system repair, customer opted out."

We serviced a

GE RANGE GAS

Model JGBS10DEM3WW

Near Springfield, Massachusetts 01104

Jorden

Job Details: 04/02/2025

Arrived and found igniter not receiving any power from oven thermostat and none of the stove top burners even attempting to ignite. Unit needs both thermostat & ignition module. Customer is undecided.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Chicopee, Massachusetts 01022

Jorden

Job Details: 04/02/2025

"Arrived and installed bulkhead, tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Torrington, Connecticut 06790

Andre

Job Details: 04/02/2025

Ck unit upon arrival and per customer unit has not been advancing through cycle check and run cycle and unit would fill and then drain all water check and found pressure switch hose loose on control board adjust and correct issue and ran unit and monitor whole cycle unit now operating to manufacturers specs

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 04/02/2025

Replaced part and dryer running normal. 1yr warranty on part and labor.

We serviced a

FRIGIDAIRE RANGE GAS

Model LGGF3042KFN

Near Enfield, Connecticut 06082

Gary V.

Job Details: 04/02/2025

"Inspected and found bake igniter worn out, replaced with new igniter and cycled, tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 04/02/2025

"Arrived and attempted to remove Gearcase, but the inner spline is seized to the spin basket, will submit for spin basket and outer tub. Left parts with customer.; rqstng P&A on 1 W10752719 (Spin basket) and 1 W11219115 (Outer tub) and 1 2timeslot (2 time slot)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW01

Near Enfield, Connecticut 06082

Gary V.

Job Details: 04/02/2025

"Inspected and found ice maker broken, will submit estimate and call for return date.; rqstng P&A on 1 WPW10300022 (Ice maker)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SF4A

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/02/2025

"Complaint dishwasher leaking from the left side has caused significant flooring damage. I found tub has been compromised is severely dented on the left side, allowing for water to leak onto flooring due to dent in tub. Tub is nla advised customer to contact manufactured directly to see if tub has a lifetime warranty on it or not. Unit is non-repairable at this point in time."

We serviced a

FRIGIDAIRE RANGE

Model LFEH3054UFD

Near Dudley, Massachusetts 01571

Glenn

Job Details: 04/02/2025

Installed infinite switches and right front element tested all OK

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW1

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 04/02/2025

On arrival I installed parts and tested unit. Unit tested fine. Started cycle and it started with no issues.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JBBFL30NMX

Near Charlotte, North Carolina 28277

Caleb

Job Details: 04/02/2025

Unable to get freezer section to unlock to be able to adjust temps. Reset unit via diagnostics. Newer model. Ordering ui. Special order. May need to contact Techline if new ui doesnt correct issue. This is her second unit of the exact model. First unit was replaced.; ordrng 1 W11685938 (UI)

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 04/02/2025

"Checked over unit due to machine walking out when spinning and making noise never shutting off when off balance, checked for errors and no errors stored in unit, ran a wash cycle and found Gearcase making noise canceled out cycle and ran a spin finding a wobble in tub and Gearcase shaft this is causing the noise and unit to shake. Will replace Gearcase,Washplate,cam,suspension and basket to try and stop issue. Advised basket will come to house and to plz check for damage. All parts tentative p/a ; ordrng 1 W11449840 (Gearcase) and 1 W10902814 (Washplate) and 1 W11513243 (Basket) and 1 W11396716 (Suspension) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM02

Near Hopedale, Massachusetts 01747

Aimee Z.

Job Details: 04/02/2025

"Cust explained there where 2 compressors put in under warranty they where there 7 times and never cooled in freezer. fridge was in a finished basement they moved to garage because leaked .Compressor and fans are running no frost pattern.Called MH and showed him some photosHe has Concerns the system is Contaminated needs to be flushed with NitrogenNeeds compressor,filter dryer,and evaporator.Needs a sealed system technician ; rqstng P&A on 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 W11109499 (Filter dryer)"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW1

Near Douglas, Massachusetts 01516

Lee

Job Details: 04/02/2025

Installed all parts tested okay.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10876600 DRAIN PUMP

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ08

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 04/02/2025

Found ice in the bottom of freezer under drawer. Ice maker fill tube was leaking into bottom of fridge reinstalled fill tube to stop the leak steamed out ice tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ10

Near Morris, Connecticut 06763

Andre

Job Details: 04/02/2025

Ck unit upon arrival and found door clicking each time door open and close. Remove and found internal portion of door hinge damage on door. Order door with closure and gasket thats rip for replacement customer will contact office once she received door ; ordrng 1 W11435333 (Right door) and 1 Wp12028505ap (Closure) and 1 W11223753 (Name plate) and 1 W10830162 (Gasket right)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 04/02/2025

"Tested unit and found washer would not start a wash cycle, went threw unit with customer due to no one had showed them how to use it she was so frustrated. After letter her use unit she is now able to work machine and wash clothes."

We serviced a

MAYTAG RANGE

Model MFES6030RZ0

Near Watertown, Connecticut 06779

Andre

Job Details: 04/02/2025

"Sr#7741265687Ck unit upon arrival customer stated unit had start sparking when operating the bake element, remove rear panel and found area where unit was sparking due to metal portion of unit coming in contact with bake element connector on control board contact safety and inform them of situation also email photo to safety"

We serviced a

LG REFRIGERATOR FDB

Model LFXS26973S/11

Near Ware, Massachusetts 01082

Chris B.

Job Details: 04/02/2025

Complaint that the fresh food section is not cooling properly. Found good cooling in the freezer side but no cold air reaching the ff section. Bad damper and board. ; rqstng P&A on 1 ADJ74812516 (Multiduct Panel) and 1 EBR87463752 (Main PCB)

We serviced a

MAYTAG WASHER TL

Model MVWB835DW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 04/02/2025

"Ran unit several times looking for leaking water and found water coming from tub seal, removed Gearcase and found seal bad. Replaced seal and ran another few cycles riding unti is now dry and operating to specs"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVWP575GW1

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 04/02/2025

Complaint that the washer is not cycling through correctly. Found error codes F7E5 and F7E6 bad actuator and found oil leak on the transmission. Will order parts for a return visit. ; ordrng 1 W11454738 (Gear Case) and 1 W11212745 (Actuator) and 1 W10721967 (Clutch) and 1 W11213879 (Belt) and 1 W10528947 (Hub) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ludlow, Massachusetts 01056

Jorden

Job Details: 04/02/2025

"Arrived and found a loud noise coming from blower housing, removed venting tube and debris fell out like pencils & such. Removed and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Sutton, Massachusetts 01590

Glenn

Job Details: 04/01/2025

Installed fill tube with heater tested all ok no leaks

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS11

Near Pineville, North Carolina 28134

Clinton

Job Details: 04/01/2025

Replaced appliance manger and thermostat and light bulb unit is now lighting internal. The unit fan is designed to run after microwave finishes. Can run for multiple hours called tech line to confirm advised no issues and can run for long periods unit the internal temp is lower the 70 degrees before I cooked any any the temp in side is above 70 degrees. No faults no issues

We serviced a

WHIRLPOOL WASHER TL

Model MVW6230RHW0

Near Holden, Massachusetts 01520

Glenn

Job Details: 04/01/2025

"Complain washer goes from start to done and does not run a cycle found faulty, actuator replaced part calibrated washer all tested OK at this time ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF220NCTASG/AA

Near West Springfield, Massachusetts 01089

Jorden

Job Details: 04/01/2025

"Arrived and installed FZ ice maker, cycled and filled as expected. Allow 48h for a full bucket. ; dspstn on spec-tagged invntry: 1 DA97-07603B ICE MAKER"

We serviced a

KENMORE DRYER

Model ="417.84092500"

Near Woodbury, Connecticut 06798

Jimmy R.

Job Details: 04/01/2025

"Tested unit and found dryer would tumble but not heat, tested voltage to unit and 240v is present at terminal block 120v on each leg removed drum and checked heater finding heater ohming out good thermistors ohming out good. Tested motor and found loose wire connection reconnected and restarted unit, dryer is now heating and working to specs"

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 04/01/2025

"Installed all new parts and ran machine threw a diagnostics cycle, unit is now completing the wash and all functions are working to manufacture specs"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 04/01/2025

"Ran unit and found washer would start a cycle then shut down, ran diagnostics and found error F8e1 long fill checked filling and unit cold water inlet not filling water just dripping in. Removed screen and found plugged cleaned and unit is now filling but not advancing in a wash cycle. Checked actuator and found arm had come out of cam, reattached and unit is now cycling and washing properly"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF24R7201SR/AA

Near North Attleborough, Massachusetts 02760

Aimee Z.

Job Details: 04/01/2025

"Found no ice pushed button to advance to fill with water , it never filled or advance got stuck.Installed ice maker . Used magnet could here fan .In augar . Also needs new augarIcemaker filled with water ; rqstng P&A on 1 DA97-12540K (Augar), used 1 DA97-13718C (Icemaker) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW1

Near Charlotte, North Carolina 28273

Clinton

Job Details: 04/01/2025

Unit has lid lock error and pressure system fault error. Replaced lid lock and control unit now say close lid. And wont drain no voltage at drain unit has a bad Barnes order harness with office; ordrng 1 W11590868 (Lower harness)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Charlotte, North Carolina 28216

Johnny

Job Details: 04/01/2025

"Installed new part, ran calibration cycle, ran service cycle, working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Charlotte, North Carolina 28216

Johnny

Job Details: 04/01/2025

Installed new part. Tested unit. Working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ04

Near Charlotte, North Carolina 28216

Johnny

Job Details: 04/01/2025

Noise occurs from damper assembly. Ordering new one. Tightened screws on handle.; ordrng 1 WPW10479155 (Damper control)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 04/01/2025

Unit is still under warranty. Complaint unit is stuck locked. On arrival I put unit in diagnostics and tested all components. All components actuated fine and passed calibration. If customer call back send with control board.

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS22

Near Indian Land, South Carolina 29707

Brandon

Job Details: 04/01/2025

On arrival I replaced all parts. While installing parts I found that customer had intermittent power issue. Only 140 v sporadically being send to board. Customer needs electrician.

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB05

Near Charlotte, North Carolina 28278

Caleb

Job Details: 04/01/2025

"Manifold leaning possibly due to installers tightening regulator causing manifold to lean. Made adjustments and was able to get the manifold to center slightly. Unit still functioning fine at this time. Cosmetic Issue,Advised customer to call customer service for more guidance. SR#7741257415."

We serviced a

KITCHENAID DISHWASHER

Model KDTF924PPS

Near Charlotte, North Carolina 28278

Caleb

Job Details: 04/01/2025

Replaced panel.

We serviced a

WHIRLPOOL REFRIGERATOR BI

Model WRF757SDHZ04

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 04/01/2025

On arrival I installed damper and tested unit. Unit tested properly.No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 04/01/2025

On arrival I installed inverter and tested unit. Unit tested properly. All components actuated as soon as I plugged it back it. No other issues found.

We serviced a

MAYTAG WASHER TL

Model MVW5035MW1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 04/01/2025

On arrival I replaced parts ordered and unit tested fine. Tested it several times in agitate and spin and both worked with no noise problems. No other issues found.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 04/01/2025

Complaint unit is flooding house. Tested unit on arrival and found that drain is backed up below drain under washer. Water is common up between drain pan and floor. No repairs needed on washer.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Indian Land, South Carolina 29707

Brandon

Job Details: 04/01/2025

Complaint unit will not power on. On arrival I measured power coming in and it was correct. Checked all thermostats and fuses. All were fine. Ordering timer for repair. Tried calling Techline to document but they werent operating.; ordrng 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ13

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/01/2025

Complaint whatever freezer door or fresh food door is opened compressor turns off all lights are flashing. Flickering issue is random and intermittent. I found outlet was excessively loose. That unit was plugged into causing customers issue to occur unplugged cord as it was basically falling out of outlet and reconnect it in top plug That was extremely tight. No further issues found as of right now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 04/01/2025

"Confirmed control issue. Not responding to inputs. Disassembled, removed and replaced control. Reassembled, tested, operating properly."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Charlotte, North Carolina 28217

Clinton

Job Details: 04/01/2025

Checked burner for leaks and safety valve. Customer on arrival said he called for gas smell but had realized the valve was turned on slightly on arrival found no issues on arrival. P Custer started he believed there was no issues. And he turned the gas on to the unit him self can not contact tech line or safety as the lines are down

We serviced a

WHIRLPOOL DRYER

Model GGW9250PL0

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 04/01/2025

"Found the dryer caught fire with all the lint that built up bottom dryer Never tripped the high limit, fire was on side of gas valve.Advised Cust to call vent wizard has white old plastic vent .Harness is brittle started,dryer the flame was huge Cust buying"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Charlotte, North Carolina 28208

Clinton

Job Details: 04/01/2025

Replaced control unit it is now operational longer stuck in drain unit ran diagnostics no issues no faults no errors

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Charlotte, North Carolina 28206

Clinton

Job Details: 04/01/2025

Door gasket was not sealing properly before on arrival gasket seal ice removed. Adjusted legs to door leveling concerns no issues after repair

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDM02

Near Charlotte, North Carolina 28208

Clinton

Job Details: 04/01/2025

"Used lok ring kit to install new compressor pulled vaccum for 20 minutes then charged to 47 grams of r600 unit building frost pattern ; used 1 W115506635 (0.0), 1 W11504431 (COUPLER 7/5 NR MS 00), and 1 W11504415 (COUPLER 8.5/8 NR MS 00) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Charlotte, North Carolina 28278

Clinton

Job Details: 04/01/2025

Unit has failed heater and sump pump quoted customer for parts and labor decide to buy a new one

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC503ESS00

Near Charlotte, North Carolina 28226

Jonathan J.

Job Details: 04/01/2025

"Complaint when ice button is pressed on freezer door water dispenses instead eventually ice may start to dispense at the same time as water. I found wiring harness is shorting across the bottom of door, wiring harness broken on freezer door. Also found damage to control has occurred due to harness issue. Also unit not cooling properly as fresh food section is frozen over completely into a giant block of ice customer stated they defrosted with a hairdryer successfully. But snow ice is starting to come back on evaporator. Also lighting and freezer section has ceased to function properly. Unit will need door assembly. Unit will need control and lights. Unit will also need evaporator cover and defrost sensor for fresh food section to fix as well as main control.both sections are cooling and compressor working properly. Ice maker is intermittently properly as well. Ice bucket is full.; ordrng 1 WPW10743957 (Control) and 1 W11098695 (Fan mtr ass) and 1 W10316760 (THERMISTOR) and 1 W11226500 (Led module) and 1 W10876365 (Light) and 1 LW10728959 (Door SS)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 04/01/2025

"Installed new outer tub and ran machine threw a wash and calibration cycle, unit is now washing and all operations are now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 04/01/2025

"Customer complained icemaker was working, but dispenser was not customer found dispenser was clogged with ice. They had cleared out the clog and unit had been working since were in icemaker test and dispenser test. Verified proper operation inform customer sometimes dispenser will get ice dropping from dispenser and it will sit on top of separator informed customer to just check to make sure that does not happen to prevent clocks verified proper operation"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 04/01/2025

Returned to install parts ordered. Installed new door sent to customer. Ran water dispenser and verified proper operation .

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ11

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 04/01/2025

"Returned to install control and UI . Put unit in service mode, heater working. Defrosted unit and reassembled. Verified proper operation. Called techline sr# 7741259085 techline said to make sure bimetal was in correct position, and to zip tie it. Verified proper operation."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 04/01/2025

Installed new control board . Ran quick wash. Unit filled and started wash. Cancel/drained unit. Verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28277

Caleb

Job Details: 04/01/2025

"After replacing control ordered by previous tech, tried to blow air through pressure hose and was unable to push air through. On further inspection I found that the pressure hose was kinked, took pic, corrected and ran automatic tests cycle. Unit now tests fine, if call back order 1 pressure hose."

We serviced a

AMANA WASHER TL

Model NTW4516FW

Near Charlotte, North Carolina 28277

Caleb

Job Details: 04/01/2025

Choice warranty group. Wrong model and serial numbers submitted again. Spoke with Paula.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Charlotte, North Carolina 28277

Caleb

Job Details: 04/01/2025

Found evidence of oversuds in drip pan. Advised customer to run a cleaning cycle. Cleared water out of pan and ran diagnostics cycle. Unit checks fine.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDM02

Near Charlotte, North Carolina 28208

Caleb

Job Details: 04/01/2025

I assisted

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, South Carolina 29745

Mitch H.

Job Details: 04/01/2025

"Tested and confirmed issue. Ran diagnostics, found F4E3 error. Needs sump assembly. Used t/s part yesterday, not yet replaced. Checked part availability and scheduled return for 4/7 AM ; ordrng 1 W11613479 (Sump assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near York, South Carolina 29745

Mitch H.

Job Details: 04/01/2025

"Entered diagnostics. Found F7E3 and F7E9 error codes. Ran DLMS calibration, completed correctly. Ran diagnostics test cycle, operated properly till the end then did not shift back from spin to agitate. Made a chattering noise. Checked slider, good, no issues. Called tech line spoke to Jonathan SR# 7741259067. Tested voltage at board to clutch. Found voltage dropped when going from agitate to spin. Ordering control. Checked part availability and scheduled return for 4/7 AM ; ordrng 1 W11419051 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 04/01/2025

"Confirmed purchase date and took picture of receipt. Updated information on ticket. Still in first year warranty. Checked and tested dishwasher. Found all components operating properly. Checked and found drain line clogged. Cleared line, tested, operating and draining properly."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 04/01/2025

"Checked and found wash plate bolt loose causing plate not to turn. Ran diagnostics, found shifter error. Removed and replaced shifter, ran control calibration, completed properly. Ran automatic test cycle, all components checked good.; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 04/01/2025

"Removed oven door. Disassembled, removed and replaced hinges. Reassembled and reinstalled door. Tested, door operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model Wtw5010lw0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 04/01/2025

"Customer complained unit wont start. Found pressure system error. Found harness to drain pump defective.,replaced harness. Drain pump now working. Ran quick wash. Unit filled and started washing, verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

SAMSUNG WASHER TL

Model WA50R5200AW-US

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 04/01/2025

Customer complained unit stays off balance . Found suspension worn out. Basket shaking when pressing down. Needs new suspension rods. Quoted . Customer denied repair. Collected trip fee.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Charlotte, North Carolina 28269

Johnny

Job Details: 04/01/2025

"Broken bake element, installed new one, tested unit. Working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 04/01/2025

"Customer complained ui stopped working, came back on, now unit just fills and drains. Ran service diagnostics, no error codes present. Control cut off while using it, opened unit up and found harness melted to inner door. Found hi limit not blown. Also found control panel cracked. Found proper voltage to unit . Ordering control(already pre Id) , harness, and ui panel, and sump. Tried calling tech line but line down. Will call to document on return call. Informed customer office will call when parts come in. ; ordrng 1 W11612307 (Ui panel) and 1 W11613479 (Sump) and 1 W11697034 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Worcester, Massachusetts 01604

Glenn

Job Details: 04/01/2025

"Complaint washer doesnt always start. Tested washer all tested OK but sometimes when you hold start, the washer doesnt start and the start light blinks other times it responds immediately. Order part. ; rqstng P&A on 1 W11115285 (Control panel)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 04/01/2025

Found broken dryer belt motor pulley is OK. Idler pulley is OK. Replace dryer belt tested all O; used 1 341241 (BELT) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Charlotte, North Carolina 28262

Johnny

Job Details: 04/01/2025

"Over ignitor not pulling enough amps to light up, back left burner only spark when other valves are turned. Ordering necessary parts for successful repair; ordrng 1 W11098799 (Bottom oven) and 1 W11176454 (Ignitor) and 1 W10836473 (Switch harness) and 1 W10814916 (Valve for back left burner) and 1 W11565127 (Spark module)"

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