We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
02/26/2024
"Tested unit found 4-3, 7-1 error code fault wash motor and no heat. Check for voltage going to motor and receive 120VAC going to motor. Install motor assembly and ran cycle test unit now operating as manufacturer specs"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
02/26/2024
"Test unit found unit making rattling noise check for noise found noise coming from under unit remove front panel and top panel. try to trace the noise while making sure all exterior and interior bolts are fully tighten and secure, after putting back all machine compartment parts and ran test unit now not making any more noise also add sponge insulation on lower rear panel to help dampening noise unit now operating as design"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waterbury, CT 06710
Jimmy R.
Job Details:
02/26/2024
Tested unit and found machine not heating up when to check voltage and found terminal block burnt. Remove terminal block and bad wires replace with new secure wires ran and cycle unit now heating and operating normally ; used 1 279320 (Block term) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Simsbury, CT 06089
Mike K.
Job Details:
02/26/2024
"Unit is under 1yr wp warranty per service bench.Cs complaint of gas smell when using oven., not smelled when off or when using burners. With unit off tested with gas leak detector at oven oriface and all top burners. no gas detected. Started bake cycle several times and lit fine. Tested after turned off and no gas detected. Explained how ovens do not burn all gas when lighting , so when cycling it is normal to smell some gas. Also gas burning has a distinct and separate smell that is sometimes confused with gas, though is quite different. Gas will have a rotten eggs odor.So some gas smell when operating is normal, but unit tested fine, lighting properly and turning off properly with no leaks detected."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Simsbury, CT 06070
Mike K.
Job Details:
02/26/2024
"Unit is under 1yr wp warranty per service bench. Rf burner not lighting well, usually not lighting. Burner is sparking and not clogged, but sparking to one side. Swapped with left front burner as same head, same issue. Repositioned lower assy to center igniter better and now matching ignition of left burner."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Canton, CT 06019
Mike K.
Job Details:
02/26/2024
"Unit is under 1yr wp warranty per service bench. Complaint is that the unit hasnt dried well since new. Heats, tumbles, but stops with clothes still wet. Vent is short and clear and unit has good air flow.Tested in timed dry and unit cycling fine, heating tumbling properly. A different company had been out and thought it was losing temp during cycle, was quoted a control board. Tested outlet temperature over 20 minutes, cycles temps are consistent.Not error codes on unit, ran sensor mode with we wet towel on sensor, sensor properly and decreased time steadily for 10 minutes. when towel removed decreased rapidly.Explained operation to customer. No failure found at this time. Will test using timed dry and call if still having issues."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Hartford, CT 06112
Mike K.
Job Details:
02/26/2024
"Called number of n call enroute, lm. Went to unit and rang bell, knocked on door, no answer. Called against n to property manager and left second msg. Was at back door, went around to front and answered door.Replaced fly wheel and tested in timed dry fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near New Britain, CT 06053
Chuck M.
Job Details:
02/26/2024
Customer complaint is that FF lights are out. Confirmed that lights are out. Module no yet received. Will contact customer when arrive to schedule. Tested reed switches to confirm they are functioning and they all checked ok. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Avon, CT 06001
Mike K.
Job Details:
02/26/2024
"Unit covered by service pointer for heating element, parts&labor covered. Heater no element collar had corroded away and leaked. Replaced element and ran through diagnostic cycle fine.Cs had to leave before complete. She had asked if anything was due and I had said no, but found authorization only covered parts/labor, not the service call. Attempted to call a couple times and left message apologizing and explaining balance due. Instructed to contact office to make payment; used 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Vernon, CT 06066
Amanda R.
Job Details:
02/26/2024
Replaced both controls checked outlet leveled unit ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Bolton, CT 06043
Amanda R.
Job Details:
02/26/2024
Complaint that clothes coming out more wet then usual saved me a load to see couldnt ring water out thought it was normal complaint making noise like before recommended recording checked rotor bolt started vinegar bath
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Bolton, CT 06043
Amanda R.
Job Details:
02/26/2024
Ran unit three times third time threw error 8/4 water in drip tray went over soap usage and amount filling rinse aid dispenser leveled unit over sudsing occurring started normally cycle to rinse out unit
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Manchester, CT 06040
Amanda R.
Job Details:
02/26/2024
Complaint wouldnt preheat to 450 and front right burner not lighting right away adjusted burner head lighting normally oven preheated to 450 in 20 mins
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near East Hartford, CT 06118
Amanda R.
Job Details:
02/26/2024
Defrost drain clogged with ice for the third time leveled unit and cleared drain set temps at recommended
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Hartford, CT 06118
Amanda R.
Job Details:
02/26/2024
Making noise during spin cycle drain hose knocking against the stainless steel hoses
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Chicopee, MA 01020
Roger R.
Job Details:
02/26/2024
Found unit has a bad main wash motor. Quoted $249.99 +tax for new motor and $239 labor rate. Customer will call if repair is needed
We serviced a
KITCHENAID M/W OTR
Model KMBD104GSS02
Near Charlotte, NC 28203
Jeff L.
Job Details:
02/26/2024
Drawer will not close and stay found service bulletin W11646951 says to repair with a kit to make a good repair. Office will call.. Part#W11646238; ordrng 1 W11646238 (Drawer kit)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Dallas, NC 28034
Ryan S.
Job Details:
02/26/2024
Customer complained of f2 e1 error. Found f2e1 error stored in memory. Ordering control board. Customer had PL authorization. Part on back order informed customer office will call when part comes in. ; ordrng 1 W11594224 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cherryville, NC 28021
Ryan S.
Job Details:
02/26/2024
"Customer complained of ice buildup in freezer. Found freezer gasket is brittle and wont form on top, starting to crack in spots. Ordering new freezer gasket. Informed customer office will call when part comes in. ( tried calling both offices to schedule return call) ; ordrng 1 WPW10714545 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Stanley, NC 28164
Ryan S.
Job Details:
02/26/2024
Customer complained unit wont turn in. Found unit has power and control is sending dc voltage . Ordering new UI panel. Scheduled return call for 3-1-24 am. ; ordrng 1 W11419056 (Ui panel)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD0
Near Springfield, MA 01108
Roger R.
Job Details:
02/26/2024
"Found freezer warm and unit in a vacuum while running. Removed refrigerant and tested for leak by charging with 50# of nitrogen. This held for five minutes. I then drained nitrogen and pulled a vacuum to 28, this also held for five minutes. Recharged with 58g R600a and unit cooling now."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mooresville, NC 28115
Robert A.
Job Details:
02/26/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. The lid does not lock at the start of cycles not allowing the cycle to progress. The lid did lock during the service cycle and all components passed. I tried start other cycles other than normal. There was no debris in the lid lock bezel area. The lid lock seemed to work fine. The unit needs a new control board and lid lock to resolve the issue, Im ordering the parts for the return visit.; ordrng 1 W11513246 (Control board), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near South Hadley, MA 01075
Chris B.
Job Details:
02/26/2024
Complaint that the unit is not cycling through correctly. Found unit needed to be canceled properly. Canceled the cycle and ran a diagnostic cycle and washer tested properly. No issues found with the washer. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hampden, MA 01036
Roger R.
Job Details:
02/26/2024
Found unit had a bad actuator and was not spinning or agitating. Quoted $79.99 +tax for new actuator and $199 labor rate. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Easthampton, MA 01027
Chris B.
Job Details:
02/26/2024
Complaint that the unit is not responding. Found error code F6E2. Found no communication from Ui to control. Found bad door handle. Will order parts for a return visit.; ordrng 1 W11109849 (UI Touch Panel) and 1 W11172778 (Door Panel.) and 1 W11537215 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rocky Hill, CT 06067
Chuck M.
Job Details:
02/26/2024
Customer complaint is that refrigerator is not cooling. Inspected and confirmed unit is not cooling. Compressor is tripping off on overload. Tested new start and compressor is buzzing loudly but running. OLMed out compressor and got infinite reading and out of range reading. Ordered compressor and couplers. ; ordrng 1 W11656989 (Compressor) and 1 W11504432 (Coupler) and 1 W11506619 (Coupler) and 1 W11506638 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504448 (Coupler)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Berlin, CT 06037
Chuck M.
Job Details:
02/26/2024
Customer complaint is that dryer shuts off prematurely. Inspected and do dryer is heating properly. Explained sensing cycles and timed dry. Dryer is operating as designed.
We serviced a
LG WASHER
Model WM3400CW
Near Enfield, CT 06082
Gary V.
Job Details:
02/26/2024
"Inspected and found control panel in lock out mode, unlocked and cycled, tested fine."
We serviced a
GE WALL OVEN
Model JK1000SF3SS
Near Springfield, MA 01109
Roger R.
Job Details:
02/26/2024
Went to install new oven control and found the black overlay that was ordered was the incorrect part. Will need to reorder and return to install control and overlay. I did install the new door seal. Returning control and overlay to office. Ordered correct overlay ; ordrng 1 WB27T11495 (Overlay control)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near York, SC 29745
Mitch H.
Job Details:
02/26/2024
"Tested and found broiler igniting and operating properly. Bake igniter not working, no spark. Needs igniter. Quoted customer for repair and saved estimate. Called tech line spoke to Chris SR# 7738555438, he said igniter would need to be replaced. Customer is going to talk to Whirlpool. Collected for service call on cc."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Enfield, CT 06082
Gary V.
Job Details:
02/26/2024
Inspected and found a plastic utensil fell on heater in sump and removed utensil and tested fine.
We serviced a
WHIRLPOOL DRYER
Model WED8600YW0
Near Simsbury, CT 06081
Mike K.
Job Details:
02/26/2024
"Replaced belts, verified with office that has been paid dim full. Tested on timed dry and verified operation.; dspstn on spec-tagged invntry: 1 WP8547157 BELT"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28277
Mitch H.
Job Details:
02/26/2024
"Checked and found that dryer only has 120v incoming power. Checked cord, no issues. Problem is with outlet. Advised customer that they need to have outlet checked and repaired to get proper voltage to dryer."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ware, MA 01082
Chris B.
Job Details:
02/26/2024
Replaced all parts and washer running normal. New tub is set balanced and holding on its place as normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Windsor Locks, CT 06096
Gary V.
Job Details:
02/26/2024
Inspected and found debris Stuck under the float Switch cleared debris. Cycled multiple times and tested fine.
We serviced a
MAYTAG DRYER
Model MEDX600XW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
02/26/2024
Found idler pulley seized causing noise. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
AMANA DRYER
Model NED5800HW1
Near Middletown, CT 06457
Jeremy B.
Job Details:
02/26/2024
Dryer not heating properly. Found vent full of water. Cleared vent and dryer heating and cycling properly.
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Middletown, CT 06457
Jeremy B.
Job Details:
02/26/2024
Washer not spinning or sensing properly. Ran automatic test and found shifter grinding. Replaced and ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middletown, CT 06457
Jeremy B.
Job Details:
02/26/2024
Dryer not starting or heating. Found 55vac at L1-n was able to wiggle plugs and dryer now starting and heating. All checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Simsbury, CT 06092
Mike K.
Job Details:
02/26/2024
"Same complaint as before, unit does not drain at end of cycle, says they received an f9e1 error. Unit had water in it on arrival. Ran cancel cycle and drained our properly. Unit drains through disposal, drains fine through it with no back up.F9e1, fae2 errors in history. Not draining, vent motor problem. Runs through diagnostic cycle fine. Tested on normal cycle and filled, went into wash fine. Cancelled and drained fine.With continued draining failure and drain pump operation verified, quoted for control, told cs they have 7 days to decide. No payment collected today as we collected service call on the 21st"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near New Britain, CT 06051
Chuck M.
Job Details:
02/26/2024
Customer complaint is that washer would not start. Inspected and found drain pump unplugged and broken away from tub. Ordered drain pump. Washer is in warranty according to entitlements. ; ordrng 1 W11396717 (Drain Pump)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Plainville, CT 06062
Chuck M.
Job Details:
02/26/2024
Replaced cooling fan and tested. Oven reached 170 degrees and cooling fan turned on for about 3 minutes then F8e0 cooling fan speed too slow returned. Ordered control. ; ordrng 1 W11100100 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Marshville, NC 28103
Jonathan J.
Job Details:
02/26/2024
"7738555814 file number use interface has 12.98 V getting to it from main control board Contini of yellow wire from when end to the other is .01 ohms of resistance on the communication wire user interface came with a new harness as well incoming voltage to the washing machine is 124.8 V AC current across white and black wiring at control board black wire to frame is the same voltage. Per tech line they want me to replace the main board and the user interface at the same time again. User interface is dead as if washing machine is unplugged user interface did countdown using the factory Wi-Fi screen properly through all cycles one through five when it went to test six, which is the main power screen that the consumer would typically see use an interface would never come on, no matter how much I press the power button no matter whether or not, I unplugged everything except for the user interface from the main board. ; ordrng 1 W11543996 (Control) and 1 W11478519 (Ui), dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK"
We serviced a
GE DISHWASHER
Model GDF630PGM3BB
Near Coventry, CT 06238
Amanda R.
Job Details:
02/26/2024
Replaced control Ui and wire harness tested operation normal
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Marshville, NC 28103
Jonathan J.
Job Details:
02/26/2024
"Complaint washing machine keeps on displaying F7 E1 call for service error code washer wont do anything. Washer has been making it loud, banging noise for a couple of months now. Also loud squealing noise during the final spin. Specifically, I found drive belt has been slipping, creating a squealing noise, and I found drive capacitor Had become detached and had delete all its electrolyte all over the place. I replaced capacitor, tested operations no additional issues found with washing machine at this time. I performed a DLMS calibration cycle as well. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11239857 (BELT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD0
Near Springfield, MA 01108
Roger R.
Job Details:
02/26/2024
"Found freezer warm and unit in a vacuum while running. Removed refrigerant and tested for leak by charging with 50# of nitrogen. This held for five minutes. I then drained nitrogen and pulled a vacuum to 28, this also held for five minutes. Recharged with 58g R600a and unit cooling now."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28262
Jeff L.
Job Details:
02/26/2024
Found lid locked and would not open so I broke lid out of lock and replaced it and the control does not always do as instructed some leds are working some are not.W11607637; ordrng 1 W11607637 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Charlotte, NC 28269
Jeff L.
Job Details:
02/26/2024
Found freezer not defrosting and fan blade hitting ice this is a part failure less than a year after replacement from our company. 2xframePart#W11249952; ordrng 1 W11249952 (Evap/thermistor) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28269
Jeff L.
Job Details:
02/26/2024
Dryer vent was to long and bent and crimped so no air was getting out of dryer. Cut vent down dryer ran and checked okCall complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Stallings, NC 28104
Jonathan J.
Job Details:
02/26/2024
Complaint dishwasher is not draining. I inspected drain pump. Found no issues with the drain pump. I found tub was completely full of water and would not drain. Upon arrival. I found at check valve at drain hose where it connects to pump housing. I cleared clog that was preventing check valve from opening Tested operations. Water is now draining properly with no issues..
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Charlotte, NC 28269
Jeff L.
Job Details:
02/26/2024
Put unit into bake mode and let it pre heat to 350 degrees it beeped I checked temp it was at 265 degrees. I then checked amps draw on oven sensor and it was at 2.1 not enough amps to get proper temperature the oven sensor needs to be replaced as well. I left all parts with customer and will install on return visit 2-28-24;am; ordrng 1 W10833885 (Oven sensor)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Gastonia, NC 28054
Ryan S.
Job Details:
02/26/2024
"Hooked up dryer vent, showed customer. Customer has both dryer and washer in small closet area. Showed her unit hooked up. Informed her if she has longer dry times is due to vent in small area. Can move over further or load to washer wont open on left side. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Charlotte, NC 28214
Ryan S.
Job Details:
02/26/2024
Came to install parts ordered by previous tech. Install all parts left by previous tech and installed new outer tub. Calibrated new part to control board. Ran diagnostics and all funtions working as designed. Verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near South Windsor, CT 06074
Gary V.
Job Details:
02/26/2024
"Installed new control board and cycled to temp, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Windsor, CT 06074
Gary V.
Job Details:
02/26/2024
"Inspected and found inlet valve causing water hammer on H2O dispenser side of valve, ice maker side seems fine. Will order new inlet valve and return.; ordrng 1 W11645245 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Amherst, MA 01002
Chris B.
Job Details:
02/26/2024
Complaint that the door isnt unlocking. Ran diagnostic cycle. Found bad reading on the pressure hose. Cleared out air hose ran diagnostic and tested normal. Drain pump is working normal and door locking properly. After air hose cleared up unit running normal. Mentioned to the customer to use HE and less detergent on all cycles.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Catawba, SC 29704
Mitch H.
Job Details:
02/26/2024
"Tested washer, ran quick wash cycle, allowed to fill and agitate for several minutes, then cancelled cycle and allowed to drain. Inspected and found no leaks. Checked tub, gear case, drain pump and all other components. No leaks or evidence of past leaks. Repeated same process on heavy duty cycle, same result. No sign of leaks past or present. Washer operating as designed."
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Davidson, NC 28036
Robert A.
Job Details:
02/26/2024
"Cx complaint that the units oven intermittently works. I inspected the unit to confirm the complaint. I found no error codes and tested the unit for the cx. The issue is the oven not starting when the start button is pressed. The unit chimes and does not start heating. When the cycle and settings are selected, the start button eventually illuminates indicating the oven is ready to start. The start button can then be pressed and successfully start the oven. The cx and I demonstrated this process multiple times, he often worked every time. The unit is working as designed. They will call back if the issue continues to happen."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Huntersville, NC 28078
Robert A.
Job Details:
02/26/2024
"Cx complaint that the unit is not drying the clothing well. I inspected the unit to confirm the complaint. I found no error codes and tested the unit. The unit heats, tumbles and has good airflow. I informed the cx about the function of the moisture sensor and its ability to stop cycles early based on the amount of moisture on the garments. The unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Davidson, NC 28036
Robert A.
Job Details:
02/26/2024
"No answer for the call ahead. I called the office, cx said they were 5 min away. They did not arrive, I called the office again after 7 min. The did not answer the offices call. I waited another 10 min, they did not show. I moved on, I did not install the part and tagged the door.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Huntersville, NC 28078
Robert A.
Job Details:
02/26/2024
"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit has good heat and tumbles, but it has poor airflow.the dryer duct needs to be cleaned to resolve the issue. The unit will work as designed once the dryer duct line is thoroughly cleaned."
We serviced a
BOSCH DISHWASHER
Model SHE65T55UC/07
Near Hadley, MA 01035
Chris B.
Job Details:
02/26/2024
Complaint that the unit drain pump stayed on one night. Customer shut off the breaker. Found water under the float switch pad. Dried out all the drip pan out. Ran 4 rinse cycles and found no leaks on the wash pump and drain pump side. No leaks on hoses nor on the new water valve. Drip pan needed to be dried out completely after installing all new parts. Rework on this unit all done and found no issues.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW 0
Near Springfield, MA 01103
Roger R.
Job Details:
02/26/2024
Installed new main control in washer. Unit working properly again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Longmeadow, MA 01028
Roger R.
Job Details:
02/26/2024
"Found heavy frost on evaporator. Checked defrost heater and limiter. Both check ok. Unit goes into defrost in test mode. Recommend replacing UI panel. ; ordrng 1 W11566894 (Panel, UI)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Hampden, MA 01036
Roger R.
Job Details:
02/26/2024
"Installed new UI panel and checked, all ok."
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW2
Near Northampton, MA 01062
Chris B.
Job Details:
02/26/2024
Replaced all parts and washer running normal. Ran diagnostic cycle and rinse and spin cycle with unit working normal. No leaks detected. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL WASHER
Model WRW4850BW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
02/26/2024
"Found large amount of oil dripping out of the bottom. Needs new gearcase, belt, cam, actuator and suspension bouncy. Quoted customer."
We serviced a
MAYTAG DRYER
Model MEDE200XW1
Near Newington, CT 06111
Jeremy B.
Job Details:
02/26/2024
Dryer not heating or starting. Found open thermal fuse. Replaced and tested all checks ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sharon, MA 02067
Aimee Z.
Job Details:
02/26/2024
Install new drain pump and hose and tested wash pump and drain completeCust will advise on wash pump
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Millis, MA 02054
Aimee Z.
Job Details:
02/26/2024
Found the agitator is broken 100.00 And gear case wouldnt hit spin needs new belt 33.00And Contrl start button sticks 248.39Needs new drain hose broken and used tape to hold Together. Water shut off drips left water off Labor starts @ 239.00Parts out way cost of new appliances.Tenant
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/26/2024
Ran load with towels found the spin basket broken on one side Tub wiggles in high speed Shocks are goodNeed tub job Cust buying new washer
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/26/2024
C-do. Door error code Hinge left side cant open to re hang and cant remove door with out breaking .Both hinges not operating properly Door is twisted and wont hang properly or close properly Needs new door; ordrng 1 DG94-01141B (Upper door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Southington, CT 06489
Jimmy R.
Job Details:
02/26/2024
Test unit upon arrival and show and instruct customer on how to reset filter indicator light unit operating as manufacturer specs
We serviced a
GE OVEN
Model JT965SK4SS
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/26/2024
Complaint press the button on the user interface of the oven control to pop and the oven wouldnt work anymore. I inspected main control oven relay control relay is blown out on oven. Control. Control is no longer available. Customer is going to replace unit.
We serviced a
WHIRLPOOL WASHER.
Model WTW5100HW3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/26/2024
File number 7738471200 rob replace suspension rod no additional parts needed at this time customer instructed on proper loading. F0e5 only error code in fault history. Also adjusted per Technical Service Pointer #: W11695259 Rev A Action Required: Mandatory Release Date: October 2023. I ran a load through machine unit operation for me was quiet and normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Stallings, NC 28104
Jonathan J.
Job Details:
02/26/2024
Complaint dishwasher is not draining. I inspected drain pump. Found no issues with the drain pump. I found tub was completely full of water and would not drain. Upon arrival. I found at check valve at drain hose where it connects to pump housing. I cleared clog that was preventing check valve from opening Tested operations. Water is now draining properly with no issues..
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/26/2024
I replaced all previously ordered. Parts are tested operations. Everything is now working properly. I performed it control board calibration process. No additional issues found with washing machine at this time. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11239857 BELT
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Huntersville, NC 28078
Robert A.
Job Details:
02/26/2024
Cx complaint that the units drum does not spin. I inspected the unit to confirm the complaint. I found the units belt has torn and needs to be replaced. I replaced the belt and tested the unit for the cx. The unit is working as designed. I left the part with the cx.; used 1 341241 (BELT) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/26/2024
SC error code drain; ordrng 1 DD31-00016A (Drain pump) and 4 DD97-00507A (Rollors)s
We serviced a
ELECTROLUX DRYER
Model ELFE7337AW0
Near Union, CT 06076
Gary V.
Job Details:
02/26/2024
Inspected and found drum rollers and idler pulley misaligned. adjusted and cycled tested fine.
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Enfield, CT 06082
Gary V.
Job Details:
02/26/2024
"Inspected and found inlet valve defective causing water hammer, replaced and cycled, tested fine. Full 5 year warranty."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Southington, CT 06489
Jimmy R.
Job Details:
02/26/2024
Tested unit upon arrival and found user interface Lock indicator blinking inform and instruct customer that user interface is lock show customer how to lock and unlock user interface. test water and ice operations and unit operating as manufacturer specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Prospect, CT 06712
Jimmy R.
Job Details:
02/26/2024
Tested unit and inspect new freezer door found no damage or scratch install door unit operating to manufacture spec
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Charlotte, NC 28214
Jeff L.
Job Details:
02/24/2024
Customer has 000 volts coming g to dryer new construction has builder coming out Tuesday.Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Charlotte, NC 28205
Jeff L.
Job Details:
02/24/2024
Needs new control for unit office please schedule when part comes inW11677714; ordrng 1 W11677714 (Control)
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWP4
Near Charlotte, NC 28205
Jeff L.
Job Details:
02/24/2024
Dishwasher was operating normal when I arrived I ran unit all operations are normal. Sent customer a estimate on repair if they elect to do so. As of today just collecting trip fee; ordrng 1 WPW10404412 (Door switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Charlotte, NC 28212
Jeff L.
Job Details:
02/24/2024
Replaced sump assembly unit ran and checked ok with no leaks C
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Indian Trail, NC 28079
Jeff L.
Job Details:
02/24/2024
One time customer education and I installed suspension rods. The customer was concerned about the out of balance issue and banging. I explained to customer how to load machine and what to do I. The event the out of balance issue happens again. All operations of unit are normal with no leaks.Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Charlotte, NC 28211
Jeff L.
Job Details:
02/24/2024
Replaced parts ordered by previous tech ran unit all functions are normal and no leaks. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Springfield, MA 01119
Chris B.
Job Details:
02/23/2024
Complaint that the unit is not cooling properly. Found bad evap fan. Quoted parts and labor. Customer paid trip charge and will call office to see when is the soonest we can return with part and if customer is ok on the turnaround time they will pay directly to the office. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, NC 28115
Robert A.
Job Details:
02/23/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11025157 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Sharon, SC 29742
Mitch H.
Job Details:
02/23/2024
"Tested and found no functions from control. Could not enter diagnostics or get any cycles to work. Tried unplugging washer for several minutes then plugged back in, no change. Ordered control. Checked part availability and scheduled return for 2/28 PM ; ordrng 1 W11633362 (Control)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Bristol, CT 06010
Mike K.
Job Details:
02/23/2024
"Replaced control, removed bin and bezels. Tested each button on u/i and got beep confirmation. Started bake cycle fine, completed preheat to 350 fine. Tested each burner and all working."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Bristol, CT 06010
Mike K.
Job Details:
02/23/2024
"Replaced oriface /burner assy. Unit was in middle of room on arrival so, left there when completed."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASNW
Near East Longmeadow, MA 01028
Roger R.
Job Details:
02/23/2024
Installed new drain hose. All checks properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Bristol, CT 06010
Mike K.
Job Details:
02/23/2024
Cs is complaining of rust forming on door panel above the front vent. Verified and took photos. Explained it is not a functional part so is not covered under contract. Gave quote for repair and suggested they could contact whirlpool directly to see if they would do anything.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Bristol, CT 06010
Mike K.
Job Details:
02/23/2024
"Unit has been getting too cold, constantly running, freezing food in rf, but warm in freezer. Was off today on arrival, but said it had only been for a few minutes , turned back on while checking evap. Little frost on first couple turns but rest clear a left over chunk of ice on upper left. Measured 32 on top shelf in rf. 5 in fr.Set to 2nd lowest/ warmest setting. Doors sealing fine.With complaint of constantly running, fr too warm, rf too cold, looks to be a sealed system issue. Ordering compressor/evap drier. 2x time. R134a unit.Office to contact to schedule return.; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W10843121 (Drier)"
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Marshville, NC 28103
Jonathan J.
Job Details:
02/23/2024
"Complaint, top rack is falling. I found adjuster is broken. I replaced adjuster, tested operations. No Additional issues found With dishwasher At this time. no additional issues reported by customer with dishwasher at this time.; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Coventry, CT 06238
Amanda R.
Job Details:
02/23/2024
Belt broken replaced belt and pulley ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Middletown, CT 06457
Jeremy B.
Job Details:
02/23/2024
"Fill tube keeps freezing. Temps set to recommended will replace heater and valve at same time. ; ordrng 1 W11087201 (Fill tube heater .), dspstn on spec-tagged invntry: 1 W11482383 VALVE"