We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Vernon, CT 06066
Amanda R.
Job Details:
10/16/2024
Complaint taking longer to dry went over load size and how sens
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Vernon, CT 06066
Amanda R.
Job Details:
10/16/2024
Replaced lid all parts tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near South Windsor, CT 06074
Ruben C.
Job Details:
10/16/2024
Checked unit found harness on drain pump was not seated correctly cuasing drain to stop functioning reseated harness tested operation normal ran diagnostics normal washing and draining normal
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Amanda R.
Job Details:
10/16/2024
"Blue wire going to drain pump broken replaced wire harness drained water throwing a pressure sensor fault keeps draining needs new control ; rqstng P&A on 1 W11513246 (Control), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near East Hartford, CT 06108
Chuck M.
Job Details:
10/16/2024
"Customer complaint is that washer makes a noise during spin cycle. Ran manual test cycle and found basket is out of round and gear case is noisy during agitate and spin. Ordered gear case, basket, and cam. ; ordrng 1 W11454741 (Gear Case) and 1 W10721967 (drive pulley) and 1 W10554251 (spin basket)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SR/AA
Near East Hartford, CT 06108
Chuck M.
Job Details:
10/16/2024
Customer complaint is that ice maker was only making a few cubes a time. Dispenser was also dripping water when dispensing ice. Inspected and found a small sheet of ice underneath ice container. Cleared ice. Found container half full. Checked filter and it needs to be replaced. Reset ice maker and it cycled. Allow time for ice production. ; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Salisbury, NC 28147
Jenn F.
Job Details:
10/16/2024
Installed control board and ui control. Calibrated control. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Salisbury, NC 28147
Jenn F.
Job Details:
10/16/2024
Complaint the freezer is frosting up inside the left side. Found the door not sealing on the left side. Tracks out of alignment. This is the second time having same issue with the door misaligning. Adjusted the freezer track. Tested ok all sealing correctly now.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near China Grove, NC 28023
Jenn F.
Job Details:
10/16/2024
Complaint no power. Ui does not power on. Verified 120v at the outlet. Main control has power. Ui has no power to it. Ordering control and ui. ; ordrng 1 W11680389 (W11680389) and 1 W11591400 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near China Grove, NC 28023
Jenn F.
Job Details:
10/16/2024
Replaced ice maker tube heater and facia with heater. Ran test 57 ice maker made complete cycle. Ran test 45 to fill ice maker. Ice maker tested ok. Customer to discard first few batches of ice and allow 24-48 hours for a full bin.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PFE29PSDASS
Near Southwick, MA 01077
Mike K.
Job Details:
10/16/2024
"Replaced inverter and compressor is running. Cs to monitor, informed cs it can take 24 hours to get to temperature"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/16/2024
Replaced control board and harness. Defrosted evap coils. Tested ok.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/16/2024
"Complaint never worked from the beginning. Verified proper voltage at the outlet to the dryer. Found open thermal fuse. Replaced. Still no heat. All fuses and heater testing good. Need new motor and control. Order parts. ; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel) and 1 W11618917 (Control), used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX10
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/16/2024
Helper complete
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
10/16/2024
"Checked and tested, found no response from any inputs. Will not drain. Inspected wiring, no breaks in drain pump wires. Drain pump bad and took control with it. Ordered control and pump. Checked part availability and scheduled return for 10/22 PM ; ordrng 1 W11626074 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Fort Mill, SC 29715
Mitch H.
Job Details:
10/16/2024
Checked and found red L1 wire caught on bake element checked. Connector had cut into insulation causing it to arc and trip breaker. Made temporary repair and ordering harness. Checked part availability and scheduled return for 10/22 PM; ordrng 1 W11451584 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Sharon, SC 29742
Mitch H.
Job Details:
10/16/2024
Cleaned freezer door with alcohol wipes. Warmed with heat gun. Installed auxiliary gasket. Door sealing properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/16/2024
"Point no fill Longville error code display on user interface random some days itll show other days it will wash just fine. I found F81 error code in fault history I found hot water valve is not allowing any water to flow through it at all valve customers on water supply no debris and filter screen found. Additional issues Washer at this time soon as I replace valve washer machine went into an update mode and started updating itself. No additional issues found. ; used 1 W11220230 (VALVE), and 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model WDP540HAMZ4
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/16/2024
"Complaint dishwasher filling with water, but will not wash. I found complaint true I found ticket was creative with the system. Corrected model number ordering motor sump assembly no additional issues found.; ordrng 1 W11613479 (MOTOR/SUMP)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/16/2024
Coolant dryer is not getting hot. Everything else works. I found broken igniter and unit appears to have been dropped. Ordering burner tube assembly with new igniter. No additional issues seen at this time. ; ordrng 1 W11652257 (Burner assembly) and 1 WP338906 (Radiant sensor)
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28277
Jonathan J.
Job Details:
10/16/2024
"Complaint gas smell coming from left side of oven back of oven. I found yellow tube attaching between shut off valve and regulator has been glued in place sealed in place has a compression fitting on it not advisable no leaking occurring yet. Leak occurring from front left rear left manifold pipe manifold pipe is out of round, preventing a proper seal. Allowing gas to leak by only place I could find gas leaking from. safety file number 7740110068. ; ordrng 1 W11381267 (Front left rear left manifold)"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Matthews, NC 28104
Jonathan J.
Job Details:
10/16/2024
120 ice maker pass 66 ice fill tube heater test when heater is activated it kills the user interface put it in power loss state short found in heater ordering heater and main control board to fix office to call customer when parts come in.; ordrng 1 W11646157 (Control) and 1 W11515313 (Tube)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
10/16/2024
"I replace suspension rods told customer how to properly load and use washing machine did not find any issues with suspension rods at this time. No issues with gear case or lower end or washing machine in general found either. Install and instruct fulfilled to customer that if we come back out would have to charge customer 129 diagnostics fee to educate his daughters on how to load /use washing machine, this specific model."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
10/16/2024
Replace gear case and suspension rods. I tested operations also also replaced no abnormal noises heard no additional issues seen. Tested with water no leakage occurring. As of right now.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWS00
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/16/2024
Freezer door must have been left open causing frost in freezer. Door closing fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/16/2024
Freezer led bulb burnt out. Needs new. Not the type customer can replace themselves. ; ordrng 1 W11602886 (Led light)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Manchester, CT 06042
Amanda R.
Job Details:
10/16/2024
Model and serial tag blurred cant read if customer dose not have registration card need to get new tag mailed to them
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Southwick, MA 01077
Mike K.
Job Details:
10/16/2024
"Unit noisy in tumbling, found worn support and pulley. Quoted for dryer kit/labor. Accepted. Replaced supports and pulley and unit running smoother; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
10/16/2024
"Tested unit and found when plugged back in unit would go right to a drain cycle, canceled out cycle and when rotating cycle selector unit would star5 to drain and shut off. Ran diagnostics and checked for errors finding F1e1 main control fault ran a calibration cycle then a normal cycle with drain still coming on then shutting off main control faulty will order and replace. Parts tentative p/a ; ordrng 1 W11578827 (Main control), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near South Windsor, CT 06074
Ruben C.
Job Details:
10/16/2024
Checked unit found drain pump seized replaced drain but unit is taking longer to drain have informed cust should have drain pipe behind lazy Susan checked cust said to leave unit out to call someone for that ; used 1 W11412291 (Drain pump) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near West Hartford, CT 06110
Ruben C.
Job Details:
10/16/2024
Replaced fan motor motor started imediately tested normal advised cust to give 24 hours to cool down ; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Somers, CT 06071
Gary V.
Job Details:
10/16/2024
"Inspected and found water weeping past inlet valve causing leak inside drum, will submit estimate and call with return date.; rqstng P&A on 1 WPW10247306 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Springfield, MA 01118
Chris B.
Job Details:
10/16/2024
Complaint that the washer is unbalanced and the tub is off. Found the left back suspension disconnect from the frame. Found leaking water from the hose. Reattached the suspension and ran a cycle and suspension holding up fine but found bad hose. Will order parts for a return visit.; ordrng 1 W10849778 (Hose)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chicopee, MA 01020
Mike K.
Job Details:
10/16/2024
"F2e1, f0e3, F0e5 errors in history, cleared and ran diagnostic cycle. Completed but was a bit loud, checked lower assy and gear case has leaked oil ( can see spray over lower components and walls of unit)Unit will need a new gear case, clutch, Washplate/screw. Rotator screw did break free so other lower unit parts should be transferable.Ordered parts, 2x time. Office to contact cs when parts come in with authorization to schedule return.; ordrng 1 W11449841 (Gear case assy) and 1 W10734521 (Clutch assy) and 1 W10902814 (Washplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near West Hartford, CT 06117
Chuck M.
Job Details:
10/16/2024
"Customer complaint is that washer is was very noisy during wash cycle. Inspected and found agitator loose on drive shaft and belt worn. Ordered agitator, cam and belt. ; ordrng 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W10908289 (agitator)"
We serviced a
WHIRLPOOL DISHWASHER
Model NO MODEL NUMBER
Near West Hartford, CT 06117
Chuck M.
Job Details:
10/16/2024
Customer complaint is that dishwasher leaked. Ran dishwasher for approximately 35 minutes and no leaks found. Dishwasher does not have a Model/Serial tag.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA01
Near Southbury, CT 06488
Jimmy R.
Job Details:
10/16/2024
"Tested unit and found dishwasher would run but in middle of the cycle trip the breaker once reset it would run again, tested voltage to unit and 120v going to Unit at terminal block. Ran diagnostics and found errors Sc error drain pump error, oe flow meter error let unit run and found drain pump ohming out weak should be 88 and was ohming out 7 ohms. Will order new drain pump,case assembly, main Pcb due to corrosion and sump&motor assembly. Parts tentative p/a plus extra time ; ordrng 1 DD90-00597A (Sump&motor) and 1 DD31-00016A (Drain pump) and 1 DD92-00059F (Pcb main) and 1 DD97-00611A (Case break)"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Belchertown, MA 01007
Chris B.
Job Details:
10/16/2024
Complaint that the washer is not cycling through correctly. Found error code F7E8 and F0E3. Found no issues with the washer. Cleared out the error codes F7E8 F0E3 and ran three diagnostic cycles and a calibration cycle. All working fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near West Hartford, CT 06107
Chuck M.
Job Details:
10/16/2024
Customer complaint is that ice maker is not working. Inspected and found broken wires at bottom of door. Quoted customer P&L. Customer will contact manufacturer for authorization.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS7
Near Avon, CT 06001
Ruben C.
Job Details:
10/16/2024
Checked unit found terminal block wire burnt and broken needs harness ordering harness with terminal ; ordrng 1 W11454490 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC1
Near Ellington, CT 06029
Gary V.
Job Details:
10/16/2024
"Inspected and found idler pulley worn out, replaced with new pulley and tested fine.; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
10/16/2024
"Checked over unit and found machine locked erroring out F9e1 long drain, canceled cycle and found no drain pump running checked pump and found molex connection pulled from ouzo causing no power. Replaced terminals and reconnected pump secured harness to stop from pulling out, ran a drain and a calibration cycle on control all operations now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/16/2024
"Ran water and found no water would come out of unit checked water flow and unit is getting water but not dispensing, checked valve and found when water would shut off then back on slowly the unit would start to flow water threw dispenser then start to stop again, found valve no opening fully causing poor water flow. Unit will need new valve assembly and a water regulator due to on city water advised will order and return ; ordrng 1 W11645245 (Valve) and 1 W10786952 (Regulator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Meriden, CT 06450
Jimmy R.
Job Details:
10/16/2024
"Tested unit and found machine not making any ice checked for errors and found E2 ice maker lost position did not find home position, e5 ice maker thermistor is bad ice maker stopped making ice. Checked thermistor in diagnostic s and found showing shorted, replaced faulty ice maker and cycled unit threw a test cycle and filled unit, all operations are now working to specs advised to give ice maker 24 to 48 hrs so unit can regulate ; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Chicopee, MA 01020
Mike K.
Job Details:
10/16/2024
"Unit is under 1yr wp warranty per service bench. Unit off on arrival. Verified 120vac at outlet. Fuse checks good, but no voltage. Reset connections to power board and plugged back in and unit came back on and testing fine. Moved power cord around, but stayed on. Heated cup of water fine. If reoccurs would replaced cord and power board, but is working fine now."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Newington, CT 06111
Chuck M.
Job Details:
10/16/2024
"Customer complaint is that washer was noisy and would not spin. Ran diagnostics and found error code F0e5 off balance load detected. Found hub , belt and cam worn. Replaced front T/S and tested. Showed customer it works. ; used 1 W11239857 (BELT), 1 W10324651 (HUB), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Dallas, NC 28034
Ryan S.
Job Details:
10/16/2024
Customer complain unit cut off a couple times. Randy diagnostics no error codes found ran factory service test. All functions working. Moisture senses working. Heater working. Ui responsive. Ran timed dry . Unit working as designed. I forged customer unit working as designed could not find any faults or issues with unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Cherryville, NC 28021
Ryan S.
Job Details:
10/16/2024
Customer complaint unit wasnt agitating. Ran service test found shifter error found actuator not functioning properly. Replaced actuator from ts. Installed part and ran service mode. Agitate and spin functions now working . Verified proper operation. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/16/2024
"Returned to install parts ordered. Installed new gearcase, slider, rotor and agitator. Ran calibration to new parts to the control board. Ran all agitate and spin functions. Verified no noise and proper operation. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11550891 AGITATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/16/2024
"Customer complaint icemaker, not working, found icemaker arm, malfunctioning, causing unit to not dispense ice needs new icemaker ordering icemaker. Scheduled return call for Monday 12-5 . ; ordrng 1 W11548540 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near East Granby, CT 06026
Gary V.
Job Details:
10/16/2024
"Inspected and found fresh food refrigerator door trim not sealed and glued properly, needs new door, will order the door in the customer will call when the part arrives. Allow 6 to 8 weeks for delivery..; ordrng 1 W11477021 (Ff door right)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Clover, SC 29710
Mitch H.
Job Details:
10/16/2024
"Checked and found refrigerator operating and compressor running but not cooling. Cold condenser line and no frost pattern. Amp draw on compressor is almost non existent, running at .02 amps. Compressor defective. Ordering compressor. Checked part availability and scheduled return for 10/21 PM.; ordrng 1 W11580057 (Compressor kit) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL FREEZER
Model GI7FVCXWY00
Near West Hartford, CT 06117
Ruben C.
Job Details:
10/16/2024
Checked unit found comp is seizing up not starting gave cust estimate for comp informed cust has 7 days
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near West Hartford, CT 06117
Ruben C.
Job Details:
10/16/2024
Replaced control ran diagnostics normal draining and washing normally tested normal spinning normally
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
10/16/2024
Wash motor getting power but only buzzes. Needs new motor. ; ordrng 1 W11680075 (Motor sump assy)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/00
Near Westfield, MA 01085
Mike K.
Job Details:
10/15/2024
"Unit not getting to temp, fans compressor running. Been getting cle error, which matches findings of sealed system failure. Quoted for compressor r/evap/drier and labor. Denied. Collected for service call only"
We serviced a
LG WASHER
Model WM8000HWA
Near West Hartford, CT 06107
Ruben C.
Job Details:
10/15/2024
Checked unit found impeller broken on drain pump ordering drain pump; ordrng 1 4681ea2001t (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details:
10/15/2024
"On arrival Running pressures- 55- high side, 0- low side. Equalized at 10 each side. Compressor running at 1.5 amps. Set 3-way valve to home position. Evacuated refrigerant, charged with nitrogen to 250psi. Found small leak in condenser line using UV light and bubble solution. Repaired line, confirmed system had flow using nitrogen and checked for leaks. Allowed to sit under pressure, 225psi, for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum, weighed in correct charge, 5.5oz, of R134a. Compressor running and cooling properly. Running pressures now at 110-high side/ 20- low side.Called tech line spoke to Joe SR# 7740120367 advised him of all prior issues and findings today. Unit is a 2019 model that was floor model at Lowes."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT655SSJ5SS
Near Holyoke, MA 01040
Mike K.
Job Details:
10/15/2024
"Cs has replaced control board, but keeps intermittently shutting off. Would not turn on on arrival, 120vac coming to control (verified to ground and nuetral) green light blinking on control. Which indicates main control (which cs has replaced)"
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X18FW04
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/15/2024
Complete and not cooling. Red light flashing on control board unit randomly will start cooling. I found unit has a control board malfunction. Im ordering you control to fix unit producing frost pattern upon arrival frozen upon arrival. Using an IR thermometer internal temperature coming off of evaporator is negative . See that control board is still flashing a red light compressor cycling on for five minute intervals off for three minutes ; ordrng 1 W11496870 (Control)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/15/2024
Customers complaint is dryer making a thumping noise. Opened and inspected roller wheels and pulley. Found d some slight wear. Installed repair kit and ran for a while all sounds are now normal drum rotation sounds. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/15/2024
Point water filter light will not reset I found complaint true showed customer how to reset water filter light replaced cover additional issues found with refrigerator here today All operations are normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wallingford, CT 06492
Jimmy R.
Job Details:
10/15/2024
"Tested unit and found machine had ran threw a wash cycle then shut down leaving door locked and clothes in machine, removed console and checked voltage to control found 120v coming into control but no light on board control is faulty and need it be replaced will order new control and console plus door lock due to broken from trying to open lid to get clothes out. Parts tentative p/a ; ordrng 1 W11419171 (Cntrl) and 1 W11457841 (Strike) and 1 W11478526 (User interface), states that autho needed"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/15/2024
Keeps beeping and giving F2E1 (stuck key) error. Tried entering diagnostics but it just keep beeping. Needs new panel. ; rqstng P&A on 1 W11449431 (Control panel)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSE25HMHKHES
Near Belchertown, MA 01007
Chris B.
Job Details:
10/15/2024
Replaced led lighting and working normal.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Amherst, MA 01002
Chris B.
Job Details:
10/15/2024
Complaint that the washer has an error code. Found F0E2 and F0E2. Cleared out suds. And did a hard reset. Washer running normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Willington, CT 06279
Gary V.
Job Details:
10/15/2024
"Inspected and found left front dual burner switch broken, replaced with new switch and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11517959 ELEMENT and 1 WPW10434452 INFINITE SWITCH"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Tolland, CT 06084
Gary V.
Job Details:
10/15/2024
"Inspected and found actuator failure, replaced with another actuator and will send other actuator back for credit. Cycled and tested fine.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Canton, CT 06019
Chuck M.
Job Details:
10/15/2024
"Customer complaint is that washer would not complete cycle. Washer would fill and drain continuously. Ran diagnostics and found error code F0e9 off balance pause. Ran drain and spin cycle and washer fillled, rinsed, drained and went into high speed spin and completed cycle. Explained off balance loads and weight distribution."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Canton, CT 06019
Chuck M.
Job Details:
10/15/2024
Customer complaint is that dryer was not drying. Ran dryer and checked venting. Venting is clean. Found cool air blowing out. Found dryer was set to air dry. Set temperature to high heat and dryer is working properly. Informed customer of air dry feature.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, CT 06095
Chuck M.
Job Details:
10/15/2024
"Customer complaint is that washer does not spin properly. Inspected and found hub worn, gear case noisy and wash plate is stuck on shaft. Ordered gear case, wash plate, hub, belt and cam. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11454734 (Gear Case) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near West Hartford, CT 06110
Ruben C.
Job Details:
10/15/2024
Checked unit found fan motor not functioning getting voltage 120 volts not spinning blade ordering motor; ordrng 1 WP2315549 (Fan motor)
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Windsor, CT 06095
Chuck M.
Job Details:
10/15/2024
Customer complaint is that dryer had a burning smell. Inspected and found vent hose disconnected from vent in the floor. Vent hose going into floor is full of lint. Informed customer of vent issue. Found thermal fuse open. Replaced and tested. Dryer is working. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS01
Near West Hartford, CT 06107
Ruben C.
Job Details:
10/15/2024
Checked unit getting stuck key code tried breaker still getting error gave cust estimate for control panel in stainless informed cust has 7 days
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near West Hartford, CT 06110
Ruben C.
Job Details:
10/15/2024
Reinstalled bellows spring tested operation normal ran drain normal washing normally
We serviced a
LG WASHER
Model WT7300CW/01
Near Middlefield, CT 06455
Jimmy R.
Job Details:
10/15/2024
"Ran washer due to customer getting brown marks on clothing, wile washing noticed flakes in water drained unit and removed agitator finding soap and brown residue stuck under agitator and sides of Gearcase this is coming off onto clothing. Cleaned and advised customer on using vinegar with the afresh cleanser this will help breakdown soap and residue. Recalibrated unit and wile running a spin found rear shock absorbers hitting tubbing making noise, rerouted and unit is now operating to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Fort Mill, SC 29708
Mitch H.
Job Details:
10/15/2024
"Pulled dishwasher out of cabinet. Disassembled dishwasher. Removed and replaced harnesses, pump/motor assembly and console. Reassembled, tested and checked for leaks. All operating properly with no leaks."
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Stanley, NC 28164
Ryan S.
Job Details:
10/15/2024
Returned to install new latch and drain pump installed latch and drain pump branded on quick wash to verify unit will drain verified proper draining verified proper operation; dspstn on spec-tagged invntry: 1 W11565030 LATCH and 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Stanley, NC 28164
Ryan S.
Job Details:
10/15/2024
"Sr# 7740117114 installed new element. new switch was faulty. . Called techline. Confirmed new switch faulty by switch harness to left front burner. Had double checked with another switch in ts but both switches bad. Ordering new switch . ; ordrng 1 W10857622 (Switch), dspstn on spec-tagged invntry: 1 W11517959 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Denver, NC 28037
Ryan S.
Job Details:
10/15/2024
Customer complained of F4 E8 error. Foubdcsunp pump has it regular patterns sending water over edge into overfill replaced sump motor. Unit now working as designed with no leaks after running quick wash cycle. ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Denver, NC 28037
Ryan S.
Job Details:
10/15/2024
Customer complained wash arm kept falling off. Found washing melted ordering new wash arm schedule return call for October 28 due to customer being out of town the week of the 21st. ; ordrng 1 W11164607 (Wash arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS05
Near Denver, NC 28037
Ryan S.
Job Details:
10/15/2024
"Customer complain unit has condensation and ice buildup in freezer upon arrival. Found ice inside of unit coming from icemaker area . ice buildup has broken freezer drawer slide, ordering freezer drawer slides , fill tube and icemaker and valve. Informed customer office will call when parts come in. ; ordrng 1 2317847 (Fill tube) and 1 W11225845 (Valve) and 1 2306117 (Freezer slide) and 1 2306116 (Freezer slide right) and 1 W11650057 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Iron Station, NC 28080
Ryan S.
Job Details:
10/15/2024
"Evacuated compressor of refrigerant and noticed little refrigerant came out.leak checked with nitrogen and heard pop. Found leak in refrigerator section. Ordering refrigerant section evap. ; ordrng 1 W11492867 (Evap) and 1 2xtimeframe (2xtimeframe), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/15/2024
Customer complaint icemaker not working ran icemaker error codes no air code was present. Icemaker was empty and fill valve unit did not fill with water icemaker line frozen ordering heater and icemaker. Customer Office is authorized and parts come in.; ordrng 1 W11226501 (Heater) and 1 W11658802 (Icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Clover, SC 29710
Mitch H.
Job Details:
10/15/2024
"Tested and confirmed that dishwasher control not responding. Will not start cycle. Entered diagnostics, found F1E2 control error. Ordering console and control. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11613564 (Console) and 1 W11683480 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Clover, SC 29710
Mitch H.
Job Details:
10/15/2024
"Found washer unplugged on arrival. Plugged back in, entered diagnostics, no stored error codes. Ran automatic test cycle, completed correctly. Customer says washer would not complete cycle and lid lock kept clicking. All functions operating properly at this time. Based on customer description ordering control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Newington, CT 06111
Ruben C.
Job Details:
10/15/2024
Installed freezer door but refrigerator door has damages took pics reordering door ; ordrng 1 W11575716 (Ref door stainless)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bristol, CT 06010
Ruben C.
Job Details:
10/15/2024
Replaced gearcase slider rotor and agitator tested operation normal ran diagnostics normal ran quick cycle normal draining normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/15/2024
"Dishwasher not cleaning. Found d f4e3(wash motor error. Ran self test and motor only hums. Door on dispenser broken. Replaced motor sump assy and dispenser. Ran self east all checks ok. ; used 1 W11613479 (MOTOR/SUMP), and 1 W10861000 (DISPENSER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDhV03
Near Kannapolis, NC 28083
Jenn F.
Job Details:
10/15/2024
Replaced compressor and filter. Leak checked. Vac pumped. Charged with 4.5 oz of 134a tested on. Customer to allow 24-48 hours for temps to regulate. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Kannapolis, NC 28083
Jenn F.
Job Details:
10/15/2024
Complaint not registering lid closed. Found broken strike. Replaced strike. Tested ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Kannapolis, NC 28081
Jenn F.
Job Details:
10/15/2024
Stacked unit. Complaint unit was making a clunking noise and then the part fell down. The drum gasket is damaged. Order new drum drop ship to the customer. Order as well idler and rollers. Customer will call in once the drum is received and inspected.; ordrng 1 W10508188 (Drum) and 1 W10837240 (Idler) and 1 4392067 (Repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Kannapolis, NC 28081
Jenn F.
Job Details:
10/15/2024
Complaint condensation on top of freezer gasket. Installed gasket stops under the top of the freezer gasket. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Northampton, MA 01060
Mike K.
Job Details:
10/15/2024
"There was a pretty significant kink in line going to dryer. Replaced compressor/drier, compressor was different model then previous repair, process/suction were reversed. Added some tubing to connect suction, also replaced tubing to discharge, previously looks to have been done several times with several joints. Couple joint leaks found out n pulling vacuum, corrected and held pressure fine. Charged with 5.5oz r134a. Discharge line getting hot, cool air in fr and flow verified to rf. Cs to monitor"
We serviced a
GE REFRIGERATOR
Model PYE22PSHHSS
Near Walpole, MA 02032
Aimee Z.
Job Details:
10/15/2024
Found leaking from water line. Needs plumber leaking at plastic to copperNeeds brass fittings for plastic into copper
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Milford, MA 01757
Aimee Z.
Job Details:
10/15/2024
Installed wash plate screw and suspension Calibrated complete; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66REK5SS
Near Killingly, CT 06241
Amanda R.
Job Details:
10/15/2024
When plugged in cooktop electrodes sparking constantly Replaced switches for burners
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Cherryville, NC 28021
Ryan S.
Job Details:
10/15/2024
"Returned to install parts ordered. Installed new stator, clutch and slider. Verified unit working as designed and no noise out of ordinary operation. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near West Hartford, CT 06117
Chuck M.
Job Details:
10/15/2024
Customer complaint is that washer was leaking from front. Inspected and found bellow drains blocked. Cleared bellow of debris and tested. No leaks found.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/15/2024
Complaint user interface intermittently unresponsive light will not turn off causing unit to heat internally. Customer performed an update before departure and unit and updating mode upon departure. No additional issues found with oven at this time. All settings and features were working before update