We serviced a
GE REFRIGERATOR FDB
Model GFE26JYMKFFS
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
09/17/2025
"Found the tank frozen and the water valve in door buzzing , defrost tank and water valve solenoid not opening Start with valve door .Is the ice when come back ; ordrng 1 WR17X25028 (Water tank) and 1 WR57X25054 (Valve)"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW0
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
09/17/2025
F8e1 long fillRan diagnostics Found isnt shifting into agitation needs clutch and shifter .Cust buying new
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500EBS08
Near Dartmouth, Massachusetts 02747
Aimee
Job Details:
09/17/2025
Installed top of ivertaTested complete
We serviced a
GE REFRIGERATOR FDB
Model ZIS420NXB
Near Franklin, Massachusetts 02038
Lee
Job Details:
09/17/2025
"Installed damper control, tested okay, Evap solid block of ice, customer has second fridge she is currently using, asked her to keep this fridge off 24 hours to allow for defrost."
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Franklin, Massachusetts 02038
Lee
Job Details:
09/17/2025
"Customer states unit does not oerpateConfirmed issue found one of the legs for power at terminal block burnt out, needs replacement, harness is okay was able to clean with sandpaper (part harness not available for possible 2 months), customer will provide new power whip, will also need suppressor.Downdraft left detached.Wp7103p027-60 4.73 x2; ordrng 1 WP8203546 (block-term) and 1 W11175842 (suppressor) and 2 WP7103P027-60 (nut)s"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model ET8BPMXKQ00
Near Franklin, Massachusetts 02038
Lee
Job Details:
09/17/2025
"Customer states unit runs constantly, confirmed issue, found compressor very hot to touch, condenser only 85 degrees and compressor pulling high amps, need to replace compressor, customer does not want to continue with repair at this time"
We serviced a
MAYTAG WASHER FL
Model MHW5630HC3
Near North Attleborough, Massachusetts 02760
Lee
Job Details:
09/17/2025
"Customer states error message 3-2 intermittent Confirmed issue, found no voltage at control for heating element. Need to replace control, also found drain line kinked, will also replace, office will call when parts are in, left latch with customer; ordrng 1 W11551765 (Drain hose) and 1 W11550649 (Acu)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Attleborough, Massachusetts 02763
Lee
Job Details:
09/17/2025
"Installed wash motor tested okay,,customers water valve had small leak, had customer shut off main."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMW1
Near Attleboro, Massachusetts 02703
Lee
Job Details:
09/17/2025
"Customer states unit fills and drains but dishes do not cleanConfirmed issue, found wash motor getting voltage but not starting, need to replace, returning October 1st. PmWeds 1st pm; ordrng 1 W11613479 (Wash motor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW7120HW0
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
09/17/2025
Installed new harness valve with control. Ran diagnostics and high speed spinComplete
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Easton, Massachusetts 02375
Aimee
Job Details:
09/17/2025
Installed new control and calibrated and ran diagnostics And quick wash
We serviced a
MAYTAG WAHSER TL
Model mvw6230hw2
Near Sharon, Massachusetts 02067
Aimee
Job Details:
09/17/2025
F8e6 water hazardF9e1 long drain F7e7 motor unable to hit target speed Found needs new harness and mtr is noisy.; ordrng 1 W11590868 (Harness)
We serviced a
KITCHENAID RANGE
Model KFID500ESS02
Near Seekonk, Massachusetts 02771
Lee
Job Details:
09/17/2025
"Found new module had a build up of lint in back of fan, see quickpics, part is used, need to reorder, hot plate is with customer.Office will call when new module is in;"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brockton, Massachusetts 02301
Aimee
Job Details:
09/17/2025
Dryer is heating and not short circulating. Found a vent problem Can see where go through wall cant fin a exit on out side of house Advised to vent wizard asap and not to use until the vent is repaired at house
We serviced a
WHIRLPOOL WALL OVEN
Model WOES3030LS01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
"Complaint compress one button, but another button will press instead can press bake and keep warm button works instead. I found complaint true replaced user interface and main control board second. I found a main control board was more than likely the main cause of the issue occurring. No further issues found at this time. Everything working properly now all buttons are working like they are supposed to."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
Replaced icemaker defrost heater on fill tube going to icemaker and main control board waterline was frozen over again. Upon arrival. Unit did make a little bit of ice and then froze over since last visit. No cooling issues or additional issues found at this time or reported by customer doors appeared to be opening and closing properly. No additional condensation issues occurring on inside of refrigerator either. Or freezer freezer temperature is -2? set at zero fresh food temperature is 36.3 set at 37.
We serviced a
MAYTAG WASHER TL
Model MHW5630HW
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
F5e3 f1e1 f0e2 f5e2 f8e1 ; ordrng 1 W11752344 (Dispenser drawer) and 1 W11688995 (Cold valve) and 1 W11688994 (Hot valve) and 1 W11322901 (Control) and 1 W11316246 (Pressure switch) and 1 W11565030 (Latch) and 1 W11316623 (Ui)
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PRXS1
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
"Complaint unit not working properly. I found condensate pump is leaking from around the seals motor housing assembly when unit is attempting to drain. Also see issue has been going on for a while as frame is severely rusted all around condensate pump area also found water inlet valve is also leaking when pressurizing pumpmanually. Unit will need water, inlet valve and condensate pump found the resistance value empty of reservoir of water level sensor is out of range. Unit will also need water level sensor, which is no longer available. Customer is declining repair today due to age and cost of parts."
We serviced a
JENNAIR FREEZER
Model JBZFL24IGX00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
Replaced icemaker that was defective still under the one year parts and labor offered through us till December 3. No additional issues found unit filled with water properly and cycled properly and passed with no error codes and diagnostics menu.
We serviced a
KITCHENAID WALL OVEN DBL
Model KOED530PBS00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
"Complaint, both panels are scratched and dented ordering correct black stainless steel door panels will have to replace both panels as both of them are scratched and damaged.; ordrng 2 W11600221 (Door panel black SS)s and 1 W10909682 (Logo)"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW3
Near Suffield, Connecticut 06078
Gary V.
Job Details:
09/17/2025
"Inspected and found dispenser draw broken, replaced and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model JB36NXFXRE05
Near Suffield, Connecticut 06078
Gary V.
Job Details:
09/17/2025
"Inspected and found broken modules, replaced and cycled tested fine.; used 1 W11683242 (LED MODULE CHROME (12 LEDS)) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
09/17/2025
"Inspected and found middle rack wheel became dislodged, reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
09/17/2025
"Installed compressor and filter drier and ran vacuum, found filter drier was defective, replaced with another filter drier and recharged unit and frost pattern developed and started cooling. Please allow 24-48 hours for temps to regulate. ; used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/17/2025
"Inspected and found UI panel damaged by customer , attempted to replace the UI panel, but it was damaged in the box, re-ordering and sending this one back for credit, will call when the part arrives.; ordrng 1 W10915661 (Ui panel)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Enfield, Connecticut 06082
Mike K.
Job Details:
09/17/2025
"F9e1, f9e2, errors in history. Ran diagnostic cycle, drain pump not running. Replaced pump and same. Ordering control and sump assy. Unit pulls out fine; ordrng 1 W11680075 (Sump assy) and 1 W11660283 (Control) and 2 WP8269145 (Bracket)s, used 1 W11497943 (Drain pump) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/17/2025
Complaint microwave making loud buzzing. Noise is not heating. I found die has failed. I also found magnetron had failed. Had to drop microwave. Replaced magnetron also discovered that the flap on the exhaust was not opening and closing prevent preventing air from flowing outside properly as unit was designed to operate. Adjusted flapper on exterior of the house so that it would open properly. No further issues found micro heating properly and exhausting air properly. ; used 1 W11256462 (DIODE UNIV) from stock
We serviced a
MAYTAG WASHER FL
Model MFW7020RW0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
09/17/2025
"Sound error code long fill tested water supply it is OK. Diagnostics seems that the valves are opening intermittently cold, and hot valves. Tested all at this time."
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
09/17/2025
"I found after replacing spark module that the ignition harness wire was severely pinched, causing a no ignition issue to occur to bake element at the bottom of the oven near the right side rear foot. Adjusted wire from pinched area, tested operations unit sparking properly, but residence does not have gas connected to house at this time. House is under heavy construction, being gutted and remodeled as of right now. Issue was caused by plumbing issue flooding house, causing residence to be uninhabitable as of right this moment due to mold and sewer gas."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Brockton, Massachusetts 02302
Aimee
Job Details:
09/17/2025
"Installled feeder tube, switch, spray arm and manifold Tested a cycle complete"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
09/17/2025
Complaint that the dryer is making a noise when tumbling. Found bearing on the drum needed to be adjusted. Readjusted the tub and noise is cleared out.
We serviced a
KENMORE REFRIGERATOR TM
Model ="25368894010"
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
09/17/2025
Complaint that the refrigerator is not cooling properly. Found bad start device. Quoted for parts and labor. Replaced part with TS# 8201786 start device kit and unit running normal. Good cooling. All fans are working properly and 1yr warranty on parts and labor. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
KENMORE DRYER
Model ="110.69422801"
Near Springfield, Massachusetts 01107
Mike K.
Job Details:
09/17/2025
"Cs had a belt break, had replaced himself , but didnt know how to get idler pulley back in, unit apart on n arrival. Went to reassemble and found motor collar is broken. Quoted for motor/ labor and denied. Collected for service call only"
We serviced a
WHIRLPOOL WASHER FL
Model CGT9100GQ1
Near Worcester, Massachusetts 01603
Glenn
Job Details:
09/17/2025
Call tech line we found many SUDS ERRORS. And setting in the user interface A1.00 is missing per tech line order CCU and user interface as one has shorted the other. Also instructed customer on soap usage. They are using way too much so causing other issues. ; rqstng P&A on 1 W11771926 (Display board) and 1 W11475813 (Control) and 1 W11475814 (CCU)
We serviced a
JENNAIR RANGE
Model JGS1450FS0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
09/17/2025
Replaced all parts and no error codes displayed. Oven heating properly.
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
09/17/2025
"Tested unit and found washer not filling for customer, checked errors and found Off balance and over loaded errors found unit not balanced and wobbling. Leveled unit and ran a calibration cycle checked filling and unit is normally, advised customer on how unit fills and using deep water options advised unit is working normally and to manufacture specs. Cleared codes and all operations are now normal"
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430DS03
Near Cramerton, North Carolina 28032
Ryan S.
Job Details:
09/17/2025
"Customer complained ui not working and oven wont start heating. Found left side of UI not working. Can start oven by opening oven door and relay on oven control board clicks but is not sending voltage out. Needs new UI and oven control board . Quoted repair, Lisa said UI is covered by whirlpool. Quoted repair for control , covered UI and Labor. Paid via check #3179. Informed customer office will call when parts come in.; ordrng 1 W11179310 (Control board)"
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3330RZ01
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/17/2025
"Customer complained of spark and unit will not power on now. Found blown fuse , found where unit was installed installation mounting had bent avd was touching wire to filter board. Found control had shorted also. Ordering new control board and fuse. Scheduled return call with customer. ; ordrng 1 W11752393 (Control) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/17/2025
"Found drum roller sticking. Replaced drum rollers, pulley and belt from ts. Ran unit and verif proper operation..; used 1 341241 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/17/2025
"Installed control Board .Took off old compressor and fijter dryer. Went to charge after I stalking lasts and fiubd new compressor not taking Freon. No obstruction , took off filter dryer and fiubd compressor bad. Ordering new compressor. Scheduled w customer. ; ordrng 1 W11580057 (Compressor), used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
JENN-AIR M/W OTR
Model JMC2430LM00
Near Charlotte, North Carolina 28278
Caleb
Job Details:
09/17/2025
Techline was contacted and documented per Mitch.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Clover, South Carolina 29710
Caleb
Job Details:
09/17/2025
"SR#7742415764. Unable to replicate sound at this time, tightened handles. Unit functions at this time, provided SR#."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Clover, South Carolina 29710
Caleb
Job Details:
09/17/2025
On further examination found that harness to icemaker was out of position and sitting in front of the fill tube causing water to splash and trickle down backside of icemaker assembly. Removed all frozen water from assembly and replaced icemaker and installing wires correctly. Replaced ice door and bin. If call back for same issue order 1 left hand stainless Door.; used 1 W10873791 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
09/17/2025
"Unit is under 1yr wp warranty per service bench. Complaint of noise during spin. Description sounds like normal vibration/balancing of loads. Suspension tests good and level is good. No errors in history. Ran diagnostic cycle and all functioning properly. Drain hose was vibrating against wall, moved unit away from wall on right and use tie wrap to tie to waterline. Lower unit inspection all looks goods. Ran diagnostic cycle again fine. Unit functioning properly. Explained unbalanced loads to customer"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5015LW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
09/17/2025
"Tested washer and found unit would come on and start then go right to done never washing, ran diagnostics and found errors F9e1 long drain, F7e1 tachometer missing or wrong signal, found when running a cycle actuator would never advance causing unit to agitate wile trying to spin. Replaced faulty actuator and recalibrated machine, ran a wash cycle and unit is now sensing and washing normally, all operations now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Southington, Connecticut 06489
Andre
Job Details:
09/17/2025
Ck unit upon arrival and found no motor running found error code F4E3 wash motor not quote customer for wash motor and customer declined repair estimate
We serviced a
AMANA REFRIGERATOR TM
Model ART318FFDW11
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/17/2025
"Unit is under 1yr extended Rent a Center warranty. Gap along upper left of freezer door, same after adjusting my upper hinge, added spacer to raise door and formed gasket sealing fine"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/17/2025
"Customer called back with the following symptom washer senses, and goes to done after pressing start. We are pre-ordering the capacitor in the actuator. Call customer parts arrive. ; ordrng 1 W10913953"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
09/17/2025
Installed valve but Found washpump motor failure will need to order part ; ordrng 1 W11613570 (Motor pump)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
09/16/2025
"Replaced all previously ordered parts. Compressor was not needed Found left-hand fresh food door is severely warped and not closing properly at the bottom of the door, helper complete"
We serviced a
AMANA WASHER
Model NTW5100TQ1
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
09/16/2025
Replaced lit switch tested operations everything working properly now no further issues found
We serviced a
KITCHENAID RANGE
Model KESC307HBS6
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
09/16/2025
Complaint inner door glass broken. I found complaint true replaced inner door glass inspected operation. New additional issues reported by customer at this time with appliance.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/16/2025
"Tested dryer and found unit would power up but would not start it would just click. Tested voltage to unit and 240v present 120v on each leg checked main cntrl and found 120v to control relay when starting relay would click but never come on. Ran a diagnostics cycle and unit would run and heat up, factory reset unit due to model and serial where not in control panel, after factory reset unit came on and is now starting and working normally. Advised customer and they are not happy with unit it keeps having issue after issue and would like the unit to be replaced with new or something else. If calls back for no start unit will need new cntrl parts number W11525997 and motor parts #W11549461"
We serviced a
AMANA DRYER
Model NED4600YQ1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/16/2025
Ran dryer and found unit heating but not drying the clothes in one cycle. Checked air flow and found dryer not pulling air from filter area removed venting from back of unit and air is now pulling out. Checked venting and found vent is clogged up on the top side of roof area customer will need vent to be cleaned so unit will properly dry. Advised customer on using the timed dry cycle witch is Better then the sensing advised how it works and how to use
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/16/2025
"Ran washer and found unit would just run the drain pump when powering up and would never advance in a cycle. Ran diagnostics and found error f3e1 pressure sensor fault control needs to be replaced. Replaced control and recalibrated unit, ran a wash cycle and unit is now washing and working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW4
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/16/2025
"Tested washer and found machine would not advance threw wash cycles it would sense then error out, checked errors and found F7-E1 tachometer missing or wrong signal, f2e1 stuck key, F0e7 load detected wile running a clean cycle, found unit now shifting when running causing it to shut down. Replaced faulty actuator and recalibrated unit ran a wash cycle with clothes and unit is now advancing and working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
09/16/2025
"Tested oven and found bake cycle not heating up, checked bake element and found right side had burnt threw causing the no heat. Replaced faulty element and heated oven to 350 degrees. Oven now getting to temp and working to specs ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Waterbury, Connecticut 06704
Andre
Job Details:
09/16/2025
Ck unit upon arrival found only front right burner working remove and found burner coil burnt order front left and and rear left burner with rear right burner coils burnt oven stay in preheat and wont turn on check control board and found control has roach and roach dropping all over it inform customer due to infestation we will not be able to operate on unit ; schdld next appmnt for 9/19 FRI PM
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Thomaston, Connecticut 06787
Andre
Job Details:
09/16/2025
"Ck unit upon arrival and remove and install parts for rack. Also found replace gasket from truck after installation found door latch not latch order latch for replacement ; ordrng 1 Wpw10653840 (Latch), used 1 W11177741 (Gasket) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Harwinton, Connecticut 06791
Andre
Job Details:
09/16/2025
Ck unit upon arrival and plug unit back in and drain pump would continuously runs. Check and unit is covered under service pointer S-Code S153EB. Install prescreen control board and calibrate unit and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Torrington, Connecticut 06790
Andre
Job Details:
09/16/2025
Ck unit upon arrival and found drain pump running consistently. Install control board and calibrate unit and ran unit and unit operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2269FRZ01
Near West Hartford, Connecticut 06119
Mike K.
Job Details:
09/16/2025
"Replaced icemaker, it fill and advanced. Replaced gaskets and steamed wrinkles, doors sealing. Unit Barry yes to leave closed for afternoon to allow to set."
We serviced a
AMANA RANGE
Model AER6303MMS1
Near Hartford, Connecticut 06120
Mike K.
Job Details:
09/16/2025
"Unit is under 1yr wp warranty per service bench. Getting f3e0 error code. Brand new oven just installed . Found sensor harness not plugged in correctly to control, corrected and ran bake, preheating fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF736SDAM13
Near Hartford, Connecticut 06112
Mike K.
Job Details:
09/16/2025
"Customers met states the unit is still having issues with freezing in ff after damper replaced last visit. Cs had unit emptied out on arrival. Verified damper operation in diagnostics, good air flow and water pending closing properly. Icemaker fan also verified working.Doors are sealing properly. Thermistors all pass. Fr thermistor cover is broken. Ordering control boards, thermistor and cover. Unit was set to 37/ 0, did adjust to 39/0. Replaced icemaker. Correct part number but had wrong harness. Ran harvest and fill fine. Was able to swap harness so new icemaker has old tray thermistor.; ordrng 1 WPW10589838 (Control board) and 1 W10864261 (Control board) and 1 W11238397 (Thermistor cover) and 1 W10316760 (Ff thermistor)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Hartford, Connecticut 06112
Mike K.
Job Details:
09/16/2025
"Unit is under 1yr wp warranty per service bench. Cs says unit not spinning or draining. We replaced control last month for not spinning out properly. Ran rinse cycle on arrival. filled, agitated. Cancelled and drained fine. Ran spin cycle, locked and spun, but does not get into high speed. Drain pan has a crack in it on arrival, took photo. Lower unit inspection, it has a belt that is quite loose and there is oil spray.This is a combo unit.Was able to get agitator screw out but not able to get agitator out. Will order agitator, gear case, belt, actuator860-324-9461 Mike w/maintenance call on any return visits.; ordrng 1 W11665996 (Gear case assy) and 1 W11614637 (Actuator) and 1 W11676809 (Belt) and 1 W10882138 (Pulley) and 1 W10882404 (Washplate) and 1 2xtime (2x time)"
We serviced a
AMANA REFRIGERATOR SXS
Model ASI2575GRB04
Near Bloomfield, Connecticut 06002
Mike K.
Job Details:
09/16/2025
"Installed, ice bin, led (verified working) control box, damper, evap fan motor (working properly)Cs to monitor"
We serviced a
WHIRLPOOL DRYER
Model LEQ8858HQ0
Near Windsor, Connecticut 06095
Mike K.
Job Details:
09/16/2025
"Dryer not running. Found no voltage to unit, breaker flipped, reset breaker and verified 240vac to unit, ran on timed dry and unit tumbling and heating. Good air flow. Unit not cycling, replaced thermostat and cutoffs, still not cycling, popped breaker. Ordering timer and temp setting switch. ; ordrng 1 WP3976570 (Timer) and 1 WP3399640 (Temp switch), used 1 3387134 (), and 1 279816 (THERMAL KIT) from stock"
We serviced a
GE REFRIGERATOR FDB
Model pvd28bynbfs
Near Windsor, Connecticut 06095
Mike K.
Job Details:
09/16/2025
"Replaced icemaker and advanced, cs to monitor"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW0
Near Central Falls, Rhode Island 02863
Lee
Job Details:
09/16/2025
"Customer states cycle does not start, confirmed issue, found actuator has failed, replaced tested okay but did find leak at customers drain stand pipe, showed customer the leak; dspstn on spec-tagged invntry: 1 W11220230 VALVE , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
09/16/2025
Installed wash plate tested okay.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Providence, Rhode Island 02906
Lee
Job Details:
09/16/2025
"Special Project S153EBCustomer states unit continues to drain, confirmed issue, found error for pressure sensor, replaced control, calibrated, tested okay."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404kps0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
09/16/2025
Replaced all parts and unit running normal. No leaks detected.
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model GRSS2652AF3
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
09/16/2025
Complaint that the refrigerator is not powering on. Found bad controls and UI and found rodent infestation. Customer asked for a quote but would prefer not to fix it.
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
09/16/2025
Replaced both pump and harness and found drain pump not stopping. Found pressure switch failed and will order control board. ; ordrng 1 W11777413 (Control Board)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
09/16/2025
Complaint that the washer would not washing properly. Found error code F8E1. Found low water pressure from the cold Side. No issues found with the washer.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFIL27CXMS0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
09/16/2025
Complaint that the refrigerator is leaking water from the bottom corner. Found heavy frost pattern in the freezer and ice buildup .Found freezer door very loose and not closing properly. Quoted for parts and labor. Collected in full. Customer asked for Chris to come back.; ordrng 1 W11658402 (Freezer Rails) and 1 12002497 (Gear Kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZO
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
09/16/2025
"Customer complained unit wont wash, found defective sump motor. Replaced from ts. Ran unit through service diagnostic, no leaks and verified proper operation. ; used 1 W11613480 (MOTOR/SUMP ASSY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/16/2025
Found damaged blower wheel. Replaced from ts. Verified proper operation. ; used 1 WP694089 (BLOWER WHEEL) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/16/2025
"Found stand pipe in house is clogged, when unit drains standpipe overflows. Unit tests fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/16/2025
Installed motor pump assembly tested all ok
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Worcester, Massachusetts 01606
Glenn
Job Details:
09/16/2025
Installed parts motor and blower tested all ok
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Holden, Massachusetts 01520
Glenn
Job Details:
09/16/2025
Tested washer no error codes ran diagnostics. Everything works fine. Customer instruction on operation of the washer. Soap usage and loading practices tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW11
Near Leicester, Massachusetts 01524
Glenn
Job Details:
09/16/2025
Defrost drain is restricted tried steam and air pressure which did not work then tried to snake the drain it took 2.5 ft of 14 gauge wire and stopped it did not work called tech line fridge is not repairable SR 7742404772
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT311FZDW01
Near Worcester, Massachusetts 01602
Glenn
Job Details:
09/16/2025
Fridge not cooling properly incomplete frost pattern even though pressures are OK compressor not operating properly. Will need to order part sealed system repair. ; ordrng 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RW0
Near Worcester, Massachusetts 01610
Glenn
Job Details:
09/16/2025
Found no power to the range from the outlet checked the breaker it will not reset. Customer instruction has a household electrical problem with the breaker
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS8
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/16/2025
"Replaced transformer, mag, cap, and diode. Unit now functioning properly."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFN502EPA05
Near Matthews, North Carolina 28104
Caleb
Job Details:
09/16/2025
"Icemaker and bailer arm functions as designed. Plastic extension on bailer arm is pushing ice out of ice bin when ice bin is full, advised customer to dump ice once or twice every 2 weeks or to turn off icemaker when full. Left pre Id icemaker with customer."
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Mint Hill, North Carolina 28227
Caleb
Job Details:
09/16/2025
"SR7742380263, Documented with Safty team, nothing covered. Customer to call whirlpool. Provided quote for repairs a,d collected service call."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSC536RPS00
Near East Providence, Rhode Island 02914
Lee
Job Details:
09/16/2025
"Installed water line, tested okay"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Barrington, Rhode Island 02806
Lee
Job Details:
09/16/2025
"Customer states unit does not spin out clothes, confirmed issue, found error message for actuator, replaced, also found drain hose extension kinked at stand pipe, explained to customer they will need to add a clamp to secure drain hose in position ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES7530RZ0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/16/2025
"Checked and found that installers had reversed the knobs for right side burners. Customer thought she was setting burners to high but due to knobs being reversed was actually the low setting. Corrected, knobs now where they should be and burners operating properly. Educated customer on use of range and cooktop operation."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/16/2025
"Arrived, found washer unplugged and full of water and clothes. Plugged back in, tested washer would not drain. Customer says two other companies have been out and told wires were broken and they repaired but problem keeps returning. Removed water from tub and checked. Found wires to drain pump broken. Wires had been spliced together at least 3 times previously. Found wire nuts, butt connectors and electrical tape under washer. Removed and replaced lower harness. Reassembled, plugged washer in, drain pump immediately started. Washer drained completely but drain pump would not shut off. Unplugged, allowed to sit for 10 minutes, plugged back in. Drain pump started and could not cancel. Requesting P&A for control. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 W11513246 (Control), used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQC7836RZ
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/16/2025
Checked and confirmed issue. Dispenser constantly dripping. Valve not closing properly. Ordering valve. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11753942 (Valve)
We serviced a
WHIRLPOOL VENT HOOD
Model WVW53UC0LS
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
09/16/2025
Checked and tested. Blower would start if plug was moved. Found loose connections at junction box. Secured connection. Blower fan now operating properly. Took video to show fan running properly at all speeds.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/16/2025
"Removed and removed control. Reassembled, ran control calibration and automatic test cycle. Both completed properly. Exited diagnostics, started washer in Quick wash cycle. Allowed to fill and agitate. Cancelled cycle, washer drained and shut down normally. All components and functions operating properly."
We serviced a
WHIRLPOOL COOKTOP
Model WFES3030RS0
Near New Bedford, Massachusetts 02740
Aimee
Job Details:
09/16/2025
Covered warranty took photo of rect.Theres a f1 e0 error code I pulled out stove Took off cover to power is infested by cockroachesCalled landlord explained had roaches and he new he did . Next breath said arnt you going to clean them out
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Bedford, Massachusetts 02740
Aimee
Job Details:
09/16/2025
"Cust stated that they start and go to done .Found a error for speed and hard shifting Replaced the Acuator and the cap Re ran diagnostics and a quick wash with spin; used 1 W10913953 (Acuator), and 1 W11395618 (Cap) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Fall River, Massachusetts 02721
Aimee
Job Details:
09/16/2025
"Cust has in a coin box took photo that kills power and is locked and power cord for washer plugs into. So kills powerTenant unlocked for me put lock back on when finished call.Found the issue lid latch not locking just clicking, installed new have one the wont calibrated Was old in bag latch wont unlockNeed to reorder new latch.Owner was at work; ordrng 1 W11307244 (Latch), used 1 W11307244 (Latch) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Taunton, Massachusetts 02718
Aimee
Job Details:
09/16/2025
"Installed new control and ui, tested light still erratic. Took door apart and a fuse on the harness bent and shorted Could hear the sizzle. I wrapped in heat tape to insulate.Needs new harness main; ordrng 1 W11726282 (Harness main)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS331SDHM06
Near Taunton, Massachusetts 02780
Aimee
Job Details:
09/16/2025
"Found the damper not opening , replaced and tested ; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR"