Service History 106

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2025

Complaint taking 3 to 4 cycles to drive four pairs of pants. I found venting restriction is cause of long drive times I found unit missing screws for the door and hinge area ordering screws. No further issues found with dryer at this time.; ordrng 4 WP488627 (Screw)s

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 09/29/2025

Complaint that the washer wont stop draining. Found bad pressure switch. Replaced control board and unit running normal.

We serviced a

ADMIRAL WASHER TL

Model ATW4675YQ1

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 09/29/2025

"Complaint that the washer would fill up then drain right after. Found error codes F8E1, F2E3, found bad suspension and problems filling up due to bad water valve on the cold side. Quoted for parts and labor. Customer will have the landlord fix the valve first. Customer will keep using the washer as is for the meantime. Collected trip fee."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDHW01

Near Millbury, Massachusetts 01527

Glenn

Job Details: 09/29/2025

SR 20964884 call Tech Support we isolated the board and were unable to find a short in any components with the old part. The refrigerator would operate. Per Tech Support we definitely have a shorted control board. Order part ASAP PLZ ; ordrng 1 W11043763 (Control board)

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS22

Near Grafton, Massachusetts 01536

Glenn

Job Details: 09/29/2025

Installed broil element clip but we need to order the turn table support ring. ; ordrng 1 W11110134 (Ring turn table)

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/29/2025

"Removed and replaced suspension rods. Tested, found cam making chattering noise. Removed and replaced cam and actuator. Ran calibration and tested washer. Completed calibration and operating properly.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Holyoke, Massachusetts 01040

Chris B.

Job Details: 09/29/2025

"After installing the new control board the drain activated and wouldnt stop draining. Found error code F3E1 on the new control board. Will need to order new board again due to new one came in defective. ; ordrng 1 W11603811 (Control Board), dspstn on spec-tagged invntry: 1 W11603811 CONTROL"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/29/2025

"Checked and ran diagnostics, no stored error codes. Tested dryer, found it heating and cycling properly but overheating. Checked and found vent hose very long with too many turns. Pulled dryer out, cut and shortened hose. Now has straight and proper run. Retested, now cycling properly and not overheating. Dryer not tripping breaker and operating properly."

We serviced a

KITCHENAID COOKTOP

Model KCES956KSS01

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 09/29/2025

"Arrived and attempted to remove cooktop from counter. Found it is very tight in counter. Spoke with customer, advised them that they would need to sign damage waiver for me to remove cooktop, that I would take every precaution but could not guarantee no damage to counter. That their other option would be to have builder take cooktop out and make it accessible for us. Customer refused signing waiver and said since they have only been in the house for 4 weeks they would have builder remove it and call to reschedule once it was accessible.; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model CED137SDW0

Near Gastonia, North Carolina 28054

Mitch H.

Job Details: 09/29/2025

"Checked and tested dryer, found in heating and cycling correctly. Found dryer overheating with vent hose attached. With hose removed, dryer heating normally. Dryer is in an apartment. Advised customer that she will need to have vent checked and cleaned. She said she would contact maintenance."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM13

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 09/29/2025

"Disassembled, removed and replaced evaporator fan motor and blade. Reassembled, tested, operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model Mvw7232hw2

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 09/29/2025

Customer complained unit wont drain. Found faulty. Drain pump. Pump getting 120v . Replaced drain pump from ts. Ran unit after.verified proper operation. ; used 1 W11396717 (DRAIN PUMP) from stock

We serviced a

MAYTAG WASHER TL

Model MVWC465HW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 09/29/2025

"Customer complained unit shakes and moved when in spin. Found bad suspension, found outer cabinet damaged from defective suspension. Cabinet now will flex during spin so new suspension alone will not fix issue. Also ordering hub due to inner basket being slightly loose. Ordering cabinet, hub and suspension already ordered . Will use on return visit . Informed customer part will be shipped to home, check part for damage and call office when part comes in to schedule return call. ; ordrng 1 W10596395 (Cabinet) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 09/29/2025

Customer complained unit making noise during wash/spin. Found oil leaking from gearcase. Ordering gearcase and slider. Also ordering wash plate due to I will have to cut off wash plate on return call. Informed customer office will call after job is authorized and parts comes in. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11510461 (Wash plate)

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC536RPSOO

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 09/29/2025

Replaced pre id panel on back of refrigerator. Verified proper operation.

We serviced a

WHIRLPOOL M/W OTR

Model KMBD104GSS01

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 09/29/2025

"Customer complained drawer wont open. Found unit working otherwise and found door could open manually. Called techline, could not check voltage sent but could check resistance at gear motor. No resistance found. Techline said if resistance is found its bad supply board, if no resistance bad gear assembly . Needs new gear assembly (door gear opener) quoted repair. Customer wanted to think about it. Collected trip fee via card Sr#20970602"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Granby, Connecticut 06090

Mike K.

Job Details: 09/29/2025

"Replaced sump assy and ran diagnostic cycle, wash motor operation verified, all tests successful."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Granby, Connecticut 06035

Mike K.

Job Details: 09/29/2025

"Unit is under 1yr wp warranty per service bench. Complaint of not finishing cycles, consistently in bulky cycles, intermittently in normal cycles.also said no water in clean cycle, just humming.Ran clean washer cycle and verified not getting water. And F8e1 error in history (long fill). Closes house valves and water pressure at both hot/cold lines to washer. Cs turned off house water valve. Replaced valve and water turned back on, same issue. Replaced control and same. Found now no frost Ayer coming to hot water valve and supply valves are all open. Supply issue and cs will have plumber correct."

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 09/29/2025

"Complaint of not draining, loud during spin. Found basket very wobbly, suspension good. Lower inspection all looked good. F0e5 only error in history. Found hub was stripped. Replaced with upgraded hub, no more basket wobble. Ran test cycle fine, recalibrated ; used 1 W10324651 (HUB) from stock"

We serviced a

KITCHENAID RANGE

Model KGRS306BSS0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/29/2025

"Unit not heating n bake consistently. Found igniter sparking but taking several sparks to light and why cs smells some gas. Lit in testing in first attempts, but cs says it would click, pause and click again. Adjusted ignited gap and lighting quicker and in first attempt."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Barrington, Rhode Island 02806

Lee

Job Details: 09/29/2025

"Removed all ice, installed parts, tested okay"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB3

Near Taunton, Massachusetts 02780

Aimee

Job Details: 09/29/2025

Ran through diagnostics and found leaks from let side .Running down from the vent. Is collecting water in the vent Needs new vent and control; ordrng 1 W11649995 (Vent) and 1 W11545290 (Deflected) and 1 W11672039 (Control)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 09/29/2025

S Code: S153EBInstalled new control no ran diagnostics and quick wash

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ. 00

Near Dighton, Massachusetts 02764

Aimee

Job Details: 09/29/2025

Installed new water valve completeTested water in cup to check for leaks Also check the freezer frost was gone .Working as intended

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ08

Near Fall River, Massachusetts 02720

Aimee

Job Details: 09/29/2025

Found the icemaker stoped mid turn Replaced ice maker and filled with water complete

We serviced a

WHIRLPOOL RANGE

Model MGS5775BDQ7

Near Fall River, Massachusetts 02723

Aimee

Job Details: 09/29/2025

Installed new IGNITOR and the line to front left burner was chewed by mice . I wrapped in electrical tape and tested flame is low tried to adjust higher with the screw. The valve is nla I explained first visit there was a lot nla part and valve was one of them.

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near New Bedford, Massachusetts 02745

Aimee

Job Details: 09/29/2025

Complaint cloth wet at end and delicate tears cloths Ran error codes found out balance load And the hot and cold was reversedAdvised to use deep wash Washer working as intended

We serviced a

WHIRLPOOL WASHER TL

Model MVWC465HW2

Near New Bedford, Massachusetts 02745

Aimee

Job Details: 09/29/2025

"Found a error for the shifter f7e5Replaced the shift ,cap and camRan through diagnostics Noise is gone ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM KIT , and 1 W10913953 ACTUATOR , used 1 W11395618 (Cap) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Mattapoisett, Massachusetts 02739

Aimee

Job Details: 09/29/2025

"Found the lights are covered from Special project #: S191AQ Parts (Only Parts Listed Below) & Labor, Up to 5Parts covered labor isnt ; ordrng 1 W11683242 (Light kit)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Mattapoisett, Massachusetts 02739

Aimee

Job Details: 09/29/2025

Installed new heater complete Tested water

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 09/29/2025

Verified failure wash stuck in constant drain. Installed control and calibrated washer tested all ok no SCode S153EB PARTS/LABOR ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/29/2025

Found leaking wash pump. replaced wash pump tested all ok no leaks ; used 1 W11416362 (MOTOR/SUMP) from stock

We serviced a

MAYTAG WASHER TL

Model MVW6500MBK1

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/29/2025

Installed harness and capacitor but the error f9e1 occurred called tech line we calibrated the washer then tested again in drain and spin getting an F9E1 then an FOE9 we discovered that we had a bad ground and were getting voltage on neutral at the board. We found an outlet that has a good ground and good voltage and polarity retested we believe all is OK SR 20972623; ordrng 1 W11771769 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ13

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/29/2025

Found the fresh food door severely warped the bottom cannot close will need to order a new door and logo ; ordrng 1 LW10913407 (Right door stainless) and 1 W11223753 (Logo)

We serviced a

MAYTAG WASHER FL

Model MFW7020RW0

Near Worcester, Massachusetts 01603

Glenn

Job Details: 09/29/2025

Called tech line we found a bad pressure switch. Per tech line we are replacing both the control and pressure switch. Order parts File # 20975386; ordrng 1 W11747034 (Control) and 1 W11125159 (Pressure switch)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2025

I replaced control and encoder tested operations. Everything is now working properly. No further issues found with unit at this time.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT314TFDW03

Near Cranston, Rhode Island 02910

Lee

Job Details: 09/29/2025

"Installed compressor, ran unit before charging to check high side was no clogged, compressor is seized, will not turn not completely locked up , left Evap with customer, need to re order compressor.; ordrng 1 W11580057 (Compressor), used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RB00

Near Cranston, Rhode Island 02920

Lee

Job Details: 09/29/2025

"Customer states unit not making ice, confirmed issue, found very small cubes being made, okay pressure at dispenser, need to replace valve, ordering icemaker as well.; ordrng 1 W11548535 (Valve) and 1 W11692161 (Icemaker)"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 09/29/2025

Found ui says please rotate knob checked running. Ribbons are in place.quits repair. Customer wanted to buy new unit. Collected trip fee.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Woodbury, Connecticut 06798

Jimmy R.

Job Details: 09/29/2025

"Tested unit and found dishwasher would not drain water at end of cycle, ran a drain and found when I would open the door just a little the drain pump would come on and start draining once closed it would stop. Removed front panel and found brown wire broken out of molex casing the no power, repined wire back into molex and unit is now draining and operating to specs"

We serviced a

AMANA COOKTOP

Model AGG222VDW6

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 09/29/2025

"Tested oven due to temps to high and burning items finding when setting oven to 350 degrees oven would go past the temp to 400 degrees and keep cycling on and off increasing temp not holding it at 350 degrees. Adjusted temps and same issue dropped stove to below 350, 300 and unit increases to way I we set temps. Unit will need new thermostat and ignitor. Parts tentative p/a ; ordrng 1 W10565875 (Thermostat) and 1 12400035 (Ignitor), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM02

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 09/29/2025

"Tested unit and found freezer building ice on left side light not coming on for freezer section and unit running continuously. Melted ice and found right side of freezer gasket not sealing and door not closing, heated gasket to seal and adjusted doors unit is now sealing and operating to specs"

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Cranston, Rhode Island 02905

Lee

Job Details: 09/29/2025

"Installed infinite switch, tested okay"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Providence, Rhode Island 02908

Lee

Job Details: 09/29/2025

Installed parts tested okay

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Smithfield, Rhode Island 02828

Lee

Job Details: 09/29/2025

"Found agitator broken, replaced with pre I.d parts tested okay"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW3

Near Burrillville, Rhode Island 02826

Lee

Job Details: 09/29/2025

"Confirmed customers issue. Found unit does drain okay but continues to give 9-1 error message, need to replace sump assembly, but did find a small leak underneath unit , found pressure clip that hold drain line to sump is missing, need to order, left sump with customer.; ordrng 2 W11596052 (Clip)s"

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT118FFFH08

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/29/2025

"Removed old compressor flushed unit with nitrogen, crimped in new drier and brazed in new compressor, pumped unit down into a vacuum unit held vac, refilled with r600 and unit is frosting up evap and working to specs. Advised customer give unit 24 hrs so temps can regulate"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 09/29/2025

"Ran unit and found when starting a cycle unit would shut off and error out F7e1 tachometer missing or wrong signal, ran diagnostics and found error F9e1 long drain. Ran a self test and unit would just sit there and go to complete never washing, actuator faulty. Replaced actuator and recalibrated unit ran a wash cycle and unit is now washing and advancing, all operations now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS20

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 09/29/2025

Returned to replace microwave bulb. Replaced bulb. Microwave light now working. Verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2025

Complaint washing machine will not drain washing clothing properly 0E3 over loaded and f0e5 out of balance error code in fault history only codes advise customer and proper loading procedures of washing machine tested operations. Inspected suspension. Inspected drain pump. Everything is now working properly. Perform a quick wash cycle. Cannot find any additional error codes in history or issues with machine at this time install and instruct fulfilled.

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS01

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/29/2025

"I replaced all previously ordered parts, tested operations. Everything is working properly with no further issues found at this time unit already about an eighth of an inch thick of ice on griddle before departure."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Fall River, Massachusetts 02721

Aimee

Job Details: 09/29/2025

"Left message the washer is out of warranty, unless with in year of purchase.If not cost of latch and labor or providing proof of purchase"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFIL27CXMS0

Near Springfield, Massachusetts 01118

Mike K.

Job Details: 09/29/2025

"Replaced rails, removed ice build up, cleared evap drain and tightened door handle. Door is sealing fine."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Springfield, Massachusetts 01118

Mike K.

Job Details: 09/29/2025

Covered under scode S153EB for pressure sensor failure. Replaced control and ran diagnostics fine.

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 09/29/2025

"Tested unit and found customer hearing a clicking noise and unit not starting, ran diagnostics and found error F5e1 lid switch fault, tested lid switch and unit is working normally. Replaced main cntrl and recalibrated unit advised customer there is no water in Waterbury I could not test unit fully it is working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Springfield, Massachusetts 01108

Mike K.

Job Details: 09/29/2025

"Feminine blvd. unit is under 1yr wp warranty per service bench. Complaint of loud noise when running, was able to duplicate. Found source was build up lint on blower wheel, one section, the imbalance of the wheel caused vibration and the noise. Once cleaned unit is running smoothly"

We serviced a

JENNAIR REFRIGERATOR FDB

Model JS48NXFXDE01

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 09/29/2025

"Door is sealing fine, right door sticks out further then left door and that is the complaint. Last year we replaced hinges for right door not closing like the left, closer not as strong. It was a little better after replacing hinges. Right door is a larger door then the left and this is a unit with custom cabinetry attached.Both door closers are working in testing. The right door is more even with rest of cabinetry then the left door. It looks like the left door is just squishing the gasket tighter on the left door, no damage to gasket, mullion keeps both door gaskets warm on the inside edge. No service pointers. Explained to customer we could replaced the gaskets, but I do not see a physical reason why they wouldnt respond the same way, either immediately or over time.Customer paid for service call"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ11

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 09/29/2025

Complaint that the ice maker would get stuck after ice is about to dispense to the container. Found bad IM stuck on the twist cycle. Replaced part with TS# W11700250. Ran the IM and called for water and running normal.; used 1 W11700250 (ICEMAKER) from stock

We serviced a

JENNAIR REFRIGERATOR FDB

Model JS48NXFXDE01

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 09/29/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/29/2025

"Inspected and found wire connector to wash pump broken, ordering harness and wash pump,will order and return.; ordrng 1 W11697182 (Wire harness) and 1 W11613479 (Wash pump)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 09/29/2025

Inspected and found pressure system fault and drain pump running. Replaced main control and ran diagnostics test and tested fine.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 09/29/2025

Complaint dryer will not start. Has power getting to it. I found encoder had become detached from user interface. I properly secured encoder. I also found door switch was broken. Replaced door switch. Everything now operating normally and properly dryer is heating with no further issues.; used 1 WPW10569603 (DOOR SWITCH) from stock

We serviced a

WHIRLPOOL RANGE

Model Wfes3330rz0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/29/2025

Complaint oven will not heat broil will not heat. I found control. And.. Ordering main control and fuse. Cooktop is working perfectly fine. Unit is wired properly and getting proper voltage to main control. No further issues found with oven at this time.; ordrng 1 W11707155 (Control) and 1 WP3196548 (Fuse)

We serviced a

GE RANGE

Model JGB600SET1SS

Near Charlotte, North Carolina 28211

Ryan S.

Job Details: 09/27/2025

"Customer complained unit not getting as hot as needed and gas smell. Found igniter, taking extremely long to ignite and not igniting sometimes.Found bad ignitor. , call repair customer wanted repair replaced igniter verified proper operation; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SNHM08

Near Charlotte, North Carolina 28211

Ryan S.

Job Details: 09/27/2025

Customer complained ice in bottom of freezer and leaking out. Found issue with drain took drain line off back of unit found where drain line pushes up into floor of freezer insulation from filling insulation has blocked and filled drain line . Removed insulation. Verified unit draining properly now.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Charlotte, North Carolina 28226

Ryan S.

Job Details: 09/27/2025

Customer complain unit not drying as well as it should. Found bad thermal cut off.replaced cut off kit. Ran unit a d heater cycling on and off as designed. Verified proper operation. ; used 1 279769 (THERMAL CUTOFF) from stock

We serviced a

MAYTAG WASHER TL

Model MVW6500MW1

Near Charlotte, North Carolina 28273

Ryan S.

Job Details: 09/27/2025

Customer complained of clicking noise found faulty cam replaced cam from truck stock verified proper operation afterwards. ; used 1 W10721967 (CAM KIT) from stock

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Charlotte, North Carolina 28273

Ryan S.

Job Details: 09/27/2025

"Found shifter error stored in error history. Looked under found bad rusting from leak from gearcase/seal. Could not remove slider. Ordering agitator, gearcase, stator, rotor, clutch, slider, bolt and screws. Informed customer office will call to schedule return call. ; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10752189 (Rotor bolt) and 6 W11027980 (Clutch screws)s"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 09/27/2025

Customer complaining unit not drying well ran unit. Found faulty thermal fuse . Replaced from ts. Ran unit unit now heating as designed. Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

LG WASHER FL

Model WM3270CW

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 09/26/2025

Replaced part and washer running normal. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 09/26/2025

Replaced ice maker and unit called for water and cycle properly. Original water valve is working properly.; dspstn on spec-tagged invntry: 1 W11043013 VALVE

We serviced a

KENMORE REFRIGERATOR FDB

Model ="59675509400"

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/26/2025

"Inspected and found unit no longer defrosting and needs main acu, research shows part nla."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 09/26/2025

Removed old compressor and drier flushed unit with nitrogen and brazed In new compressor kit pumped unit down into a vacuume and it help vac. Filled with r600 and unit is cooling evaporator is frosting up and suction line pulling heat. Advised customer to give unit 24hrs so temps can regulate

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDBM00

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/26/2025

"Different problem from last visit. Inspected and found no ice production., and icemaker jammed midcycle and broken, replaced with new icemaker and cycled, filled with water please allow 24 to 48 hours for ice production.; used 1 W10882923 (ICE MAKER) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDPSG244LS1

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 09/26/2025

Several buttons unresponsive on u/I board. Quoted for console/labor.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHB07

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/26/2025

"Different problem from last visit, water filter was jammed in filter housing and adjusted and tightened, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM00

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/26/2025

"Inspected and found evap fan motor broken, replaced with new fan and cycled, tested fine. Please allow 24 hours for temps to regulate.; used 1 WP2315539 (EVAP MOTOR) from stock"

We serviced a

KITCHENAID WALL OVEN DBL

Model KOED530PBS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/26/2025

Found one of the doors panels had an abrasion mark through the paint rendering it defective. Customer declined panel ordering another panel. ; ordrng 1 W11600221 (Door panel black SS)

We serviced a

JENNAIR MW/WALL OVEN COM

Model JMW3430LL00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/26/2025

Replaced use your interface and main control. Tested operations oven is heating microwave is heating no further issues found with unit at this time.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ02

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/26/2025

Installed new compressor kit and couplers flushed unit with nitrogen and refilled with r600 checked cooling and unit is frosting up evaporator and all operations are now working to specs

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 09/26/2025

Installed new motor and ran dryer found unit now starting and heating up to proper specs

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Middlefield, Connecticut 06455

Jimmy R.

Job Details: 09/26/2025

"Tested unit and found both sections still not cooling ran diagnostics and step 40 checking compressor, found compressor not coming on. Tested voltage to red and blue wires on compressor and no power tested power coming out of control and no power control faulty again. Will order kit witch should be covered under ten year will quote if more labor needed bf installing further parts ; ordrng 1 W11592010 (Compressor kit)"

We serviced a

KENMORE REFRIGERATOR TM

Model ="25368894010"

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 09/26/2025

Replaced parts but found problems with the electrical outlet as seen on the pics. Used an extension cord to connect the refrigerator to another outlet and unit working properly. Mentioned to the customer to have the electrical verified and to keep an eye on the cooling for the next few days.

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS06

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/26/2025

"Checked and ensured gas supply was off and cooktop unplugged. Disassembled, removed and replaced left front burner valve. Reassembled, turned gas on and plugged in. Tested, all burners igniting, operating and shutting off properly and completely."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305ESS06

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/26/2025

"Customer had refrigerator pulled out and unplugged on arrival. Plugged back in, tested, found compressor locked up and tripping off on overload trying to start. Ordering compressor. Checked part availability and scheduled return for 10/1 AM.Collected for service call on ck# 284; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Dryer) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW11

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 09/26/2025

Replaced part and unit running normal.

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25N4MKZ10

Near Grafton, Massachusetts 01560

Glenn

Job Details: 09/26/2025

Replace compressor checked for leaks all OK pulled vacuum charge system all tested OK

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 09/26/2025

Installed parts upper support rollers tested all ok

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Grafton, Massachusetts 01536

Glenn

Job Details: 09/26/2025

"Dryer temperatures too low, not cycling properly lead operating thermostats and coils ; ordrng 1 WPW10328463 (Coils) and 1 WP8577274 (Thermistor) and 1 WP8573713 (Thermal cut off) and 1 WP3391912 (Thermostat)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS2

Near Worcester, Massachusetts 01604

Glenn

Job Details: 09/26/2025

Installed parts tested all ok no leaks

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/26/2025

Found inner door warped causing the dripping order parts inner door lower seal and tub seal ; ordrng 1 W11559689 (Inner door) and 1 W11664713 (Lower door seal) and 1 W11483553 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model wrf555sdfz09

Near Smithfield, Rhode Island 02828

Lee

Job Details: 09/26/2025

Installed all parts tested okay.

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS07

Near Smithfield, Rhode Island 02917

Lee

Job Details: 09/26/2025

"Customer states unit just clicks. Found interlock assembly catch got set back. Reset catch, tested okay, collected service fee."

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RB02

Near Smithfield, Rhode Island 02917

Lee

Job Details: 09/26/2025

"Customer states unit does not heat confirmed issue, found magnetron has failed , need to order and replace. Part currently on back order.; ordrng 1 W11753208 (Magnetron) and 1 W11759254 (Transformer)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS588FIHZ04

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/26/2025

Found was not fully plugged in at Maliks pin connector preventing icemaker from spinning found water leaking when cycling test 45 icemaker water tube was not fully pressed into water inlet valve icemaker rotating now and cycling and filling with water with no issues. Do not see the need for main control or user interface at this time.

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/26/2025

Complaint unit is not draining. I found complaint true found impeller was broken. Locked up. Replaced drain pump tested operations no further. No additional issues reported by customer either and no leaking occurring.; used 1 W11396717 (DRAIN PUMP) from stock

We serviced a

KITCHENAID VENTHOODS

Model KVWB606DSS4

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/26/2025

"New build no occupation complaint range hood is extremely loud. I found debris blocking airflow, preventing proper airflow from going outside in pipe could be flapper could be wood or sheet metal not sure I found after making some adjustments for a loud clunk in the pipe going outside and then noise went away and sounds normal now. Builder is going to have Vince company HVAC company come back out and reinspect venting outside going outside. No issues found with range hood builder has me keep chimney removed is going to have HVAC company install chimney back show dents in the chimney to builder builder stated customer knows about it and is OK with it. That is going to buy the house. Per builder house closes in roughly next three hours."

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 09/26/2025

F3e1 f1e1. Found bug infestation all over controlled cannot service unit due to bug infestation. Customer to take up dents with store that they bought it from a store caused the dents in the side of washing machine. Unit will need a new control board. We cannot service. W11603811; schdld next appmnt for 10/3 FRI AM

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 09/26/2025

Replaced all previously ordered parts tested operations. All lighting is working properly now ice bin is full of ice and has not been having any issues with ice since last visit per customer.

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 09/26/2025

I replaced all previously ordered parts is no further issues found with unit at this time Oven is preheating fine and broiling fine now

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