We serviced a
WHIRLPOOL RANGE
Model WFE361LVS1
Near Fort Mill, South Carolina 29715
Clinton
Job Details:
04/04/2025
Replaced bake element unit heating properly after repair. I did find the unit has loose outlet as well advised customer to replace the outlet could be a safety hazard. The power would drop off and come on with movement from outlet. Unit did have a failed bake element as well
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ02
Near Charlotte, North Carolina 28210
Caleb
Job Details:
04/04/2025
Evap fan motor failure. Replaced fan motor with stock. Unit checks fine.; used 1 WPW10464673 (EVAP MOTOR) from stock
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
04/04/2025
"Tested unit and found washer would power up but when starting it would lock lid then stop and flash, ran a diagnostics cycle and found error F5e1 lid switch fault lid up tested lid lock and found locking and unlocking never staying in one position lock faulty. Replaced and unit is now going threw a wash cycle checked all other operations and unit is now functioning to proper specs ; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/04/2025
Complaint normal button on user interface will not work properly. I found complaint true for a customer ordering door panel as user interface is part of door panel stainless steel.; ordrng 1 W11625194 (Door panel SS)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Granby, Connecticut 06035
Mike K.
Job Details:
04/04/2025
"Replaced console and ran diagnostic cycle. Has had issue continue since last repair when vent and harness were replaced. This is the second console, also control unit was replaced on initial visit.FAE3 is only error in history. If errors persist suggest replacing control, console and vent at same time in case they are taking each out.Cs to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/04/2025
"Ran unit due to customer getting a funny smell on dishes and found wile running wash motor making a scraping noise, ran diagnostics and found water draining normally but pulling back into inlet where drain connects found unit not holding water back due to missing stopper. Will replace sump&motor, inlet valve and drain hose, parts tentative p/a ; ordrng 1 W11535094 (Water inlet) and 1 W11416362 (Sump&motor) and 1 W11414944 (Drain hose)"
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HN1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/04/2025
"Need to order fan motor due to fan speed to low scheduled next apt and will return with fan and controls, will return parts for next visit ; ordrng 1 W11107275 (Fan motor), dspstn on spec-tagged invntry: 1 W11107275 BLOWER PRIOR TO 8/30/17"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/04/2025
Installed new harness and spark module ran a test on front burner and burner is now lighting normally. Checked over all other burners and unit is now working to proper specs also adjusted burner flame to have a simmer
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/04/2025
"Installed new water valves and dispenser ran unit thew a wash cycle and machine is now filling properly and dispenser is working normally. Will reorder new bellow due to not ever getting it ; ordrng 1 W11314648 (Bellow), dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Pineville, North Carolina 28134
Caleb
Job Details:
04/04/2025
"Found loose connection on power cord to wall, corrected, ran diagnostics found no errors, unit checks fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Charlotte, North Carolina 28277
Caleb
Job Details:
04/04/2025
"Replaced defective heater, took pick of damage. Ran full diagnostics via control with no errors. Unit tests fine."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KSRG25FVMS01
Near Charlotte, North Carolina 28277
Caleb
Job Details:
04/04/2025
When pulling unit noticed that waterline from install was slightly twisted and under unit. Was able to correct the water line with no issues and leaks. Leak derived from pea trap being clogged and overflowing in freezer section causing water to leak from defrosting. Removed clogged pea trap and cleared clog. Unit checks fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
04/04/2025
Replaced upper spray arm. Took pic of debris and advised customer of proper use and care. Unit checks fine at this time.
We serviced a
AMANA WASHER FL
Model NFW5800HW4
Near Grafton, Massachusetts 01560
Glenn
Job Details:
04/04/2025
Found hole at about 10 oclock on the Bellow causing a leak. I installed the truck stock part and discovered there is a hole in the top of the new Bellow spoke with Mike part is being ordered; rqstng P&A on 1 W11314648 (Bellow)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS01
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/04/2025
7741282380 unit no pressure drop unit. Called tech support for guidance. Unit appear to have no leaks and additional on my first visit out there was zero cooling and could not locate leak there is a chance the Strator valve was leaking from previous techs work. At this time unit is making and ice and cooling properly
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Charlotte, North Carolina 28278
Clinton
Job Details:
04/04/2025
Replaced both water valve unit working properly after repair
We serviced a
JENNAIR RANGE GAS
Model JDS1750ES0
Near Cornelius, North Carolina 28031
Johnny
Job Details:
04/04/2025
"Rubber gasket on scroll fan was ripped off, will need whole new assembly to replace it, will need 2nd technician to complete repair, ; ordrng 1 W11129407 (Blower motor)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM02
Near Worcester, Massachusetts 01605
Glenn
Job Details:
04/04/2025
Found the evaporator fan was getting 120 V but not turning replaced evaporator fan from truck stock tested all OK had a good frost pattern job complete. ; used 1 WP2315539 (EVAP MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF5333PZ02
Near Holden, Massachusetts 01520
Glenn
Job Details:
04/04/2025
Installed right side freshfood door and emblem
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/04/2025
Replaced mag tube and capacitor unit heating properly after repair
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ04
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
04/04/2025
"Unit is under 1yr wp warranty per service bench. Broken tooth on coupler, guide also broke off from chute, bin is fine. Ordered auger coupler and chute assembly; ordrng 1 WP2220458 (Auger coupler) and 1 W11573761 (Chute assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WGE555S0BS02
Near Waxhaw, North Carolina 28173
Caleb
Job Details:
04/04/2025
Unit is a Range. Not a dishwasher. Spoke with Paula with unit info. Was told cant service at this time due to conflicting information.
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Cornelius, North Carolina 28031
Johnny
Job Details:
04/04/2025
Unit needs new control panel. Quoted cx. Cx declined repair. Collected trip fee.
We serviced a
JENN-AIR RANGE
Model JJW9530AAW
Near Cornelius, North Carolina 28031
Johnny
Job Details:
04/04/2025
"Relay on control board getting stuck now allowing cx to control unit, unit will not cut off. Part no longer available ; ordrng 1 71003402 (Relay board)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28269
Johnny
Job Details:
04/04/2025
"Installed new part, ran calibration cycle, ran service cycle, working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Charlotte, North Carolina 28214
Clinton
Job Details:
04/04/2025
Checked voltage unit has proper voltage control has voltage but no function. Parts on order not yet arrive will use on return set next available date; schdld next appmnt for 4/11 FRI AM
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
04/04/2025
Replace parts unit has a full frost pattern no further issues found with unit at this time. Everything working properly as of right now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
04/04/2025
Customer canceled that door stating they have extended warranty with aIG before entering residence.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/04/2025
"Complaint dishwasher will not continue starting a cycle. Can press start in 5 to 10 minutes later. The start light will be flashing can press start again and it will work for 5 to 10 minutes and it will repeat. I found trying to enter diagnostic cycle user interface died would not enter or display error codes after attempting to enter diagnostics multiple times Can run a diagnostic cycle as well. It will fill with water and then die. Unit will need control and UI to fix. I checked voltages unit is getting proper voltages 124.3 Vacacross black-and-white same to black and green white to green has 0 vac. Unit is draining water out when I press the cancel button with no issues. Customers husband stated that whenever the cycle is over, theres still water remaining at the very end of the cycle when they can get it to work and they can press the cancel button and it will drain out. I am also ordering a drain pump based on that complaint. ; ordrng 1 W11410066 (Control) and 1 W11622490 (Ui) and 1 W11412291 (Pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/04/2025
"No wash. Found pump error. Replaced pre Id sump. Ran unit no leaks , verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB4
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/04/2025
"Customer complained unit wont power on. Unit was unoccupied apartment. Got key from front office. Checked power found proper voltage to unit. Test surface burners and burners working. Found 120v to control but no display on control and buttons not responding. Needs new control board. Ordering board. Part number changed got new part number from Lisa, scheduled return call for 4-10-25 am. Office opens at 8:30, go to right side of office to maintenance door of no one in office; ordrng 1 W11754008 (Control board)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/04/2025
Installed all parts ordered. Unit now running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/04/2025
I replaced wash load assembly. I tested operations inspected for leakage no leakage occurring all operations are working properly as of right now.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRQC506MPS00
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/04/2025
Replaced door customer had delivered to home no issues with door after installed fridge has no damage or concerns
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
04/04/2025
Return to install new gear case cam and wash plate installed parts ordered ran test cycle ran quick wash verified and proper operation.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near York, South Carolina 29745
Mitch H.
Job Details:
04/04/2025
"To access the blower, top has to be raised. Attempted to remove screws from burners. Found left front and center burner screws will not come out. Will have to break or drill screws out. Ordering orifice holders and screws. Customer would like to be called to schedule return.; ordrng 1 W11445309 (Orifice holder) and 1 W11186518 (Orifice holder) and 6 WP3196557 (Screw)s"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS7
Near Charlton, Massachusetts 01507
Jorden
Job Details:
04/04/2025
"Arrived and found unit tried to keep going up after cycle is complete. Found momentary start switch operating as designed, replaced upward limit switch and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM13
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/04/2025
"Installed new valve, tested water, water dispensing as designed water was also refrigeration. Temperature. verified proper operation."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
04/04/2025
Return to install new main harness installed main harness tested oven and tested surface burners verified proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/04/2025
Customer complained start loading not working on unit can use cancel drain but cannot start cycle. Confirm complaint replace control board from pre-ID truck stock brand unit unit now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ12
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/04/2025
"Complaint not making ice freezer section is frosting over as well. I found massive air leak all the way around door gasket where cold air has been leaking out of freezer section allowing frost to develop all over ice bin, causing damage to icemaker as well. I defrosted all frost resealed door made sure door is sealing properly. I replaced the icemaker tested operations no further air leakage, occurring new icemaker is cycling and filling with water with no issues . ; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ04
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/04/2025
Complaint refrigerator is leaking water from ceiling icemaker is not working. I found water inlet valve is seeping by also found filter. Housing is defective due to normal usage. Customer is using factory filter no further issues found also icemaker is not making any fresh ice. no further issues found with refrigerator or reported by customer.; rqstng P&A on 1 W10884390 (Ice maker) and 1 W11346623 (Filter housing) and 1 WPW10420083 (Valve)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/04/2025
Complaint cannot use dryer timer is broken. I found complaint true. I found timer broken. Replaced timer no further issues found dryer is heating perfectly fine as of right now and all functions of the dryer are operating normally.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Charlton, Massachusetts 01507
Jorden
Job Details:
04/04/2025
"Arrived and installed FF LED module, tested fine."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/04/2025
Installed sump pump assembly on dishwasher unit running no issue no leaks no errors good to go
We serviced a
WHIRLPOOL WASHER
Model wfw5605mw0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/04/2025
"Installed new drain hose and cycled, tested fine. Encouraged customer run a few cycles empty (no clothes) before restacking unit, to be sure there are no additional issues, and if there are to call us back immediately, before restacking unit."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
04/04/2025
"Disassembled washer. Removed and replaced gear case, clutch and slider. Reassembled, ran control calibration and tested washer. All components and functions operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near York, South Carolina 29745
Mitch H.
Job Details:
04/04/2025
"Tested and found pump motor not starting. Entered diagnostics, confirmed F4E3 error. Ordering sump assembly. Checked part availability and scheduled return for 4/8 PM ; ordrng 1 W11613480 (Sump assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Simsbury, Connecticut 06092
Mike K.
Job Details:
04/04/2025
Replaced control and programmed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Plainville, Connecticut 06062
Andre
Job Details:
04/04/2025
Ck unit upon arrival and found dispenser door for soap not opening during regular cycle. Ran diagnostic on unit and found no error code. Open door door to control and found solenoid area defective install new dispenser housing and ran test and soap dispenser now opens unit operating to manufacturers specs
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Bristol, Connecticut 06010
Andre
Job Details:
04/04/2025
Ck unit upon arrival per customer unit making a slight noise when rotating. Noise customer is refer to is the unit does 1 tumbled during each rotation inform customer its normal operation
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Torrington, Connecticut 06790
Andre
Job Details:
04/04/2025
Ck unit upon arrival and customer had already have food taken out from unit. Remove all shelfs and drop other compartment in the ceiling to install damper control. Install new damper and ran test 3 and found no more noise unit now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near Worcester, Massachusetts 01610
Glenn
Job Details:
04/04/2025
We are unable to contact the landlord to get access to the building for washer repair took a photo called the office told me to move on as we are unable to reach the customer
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/04/2025
Customer said he called office and canceled service. Said unit was exchanged.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/04/2025
"Removed and removed main control. Reassembled, ran control calibration, completed properly. Tested washer, all components and functions operating as designed."
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/04/2025
"Talked to customer, said that error showed up on Monday while running Bulky cycle, didnt happen again until this morning on Normal cycle. Has run one or two loads in between with no issue. Entered diagnostics, ran component tests for all valves, all operating properly. Started washer in Bulky cycle. Filled and began agitation correctly. Ordering control and pressure hose. Checked part availability and scheduled return for 4/10 AM ; ordrng 1 WP353244 (Pressure hose) and 1 W11624938 (Control)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Huntersville, North Carolina 28078
Johnny
Job Details:
04/04/2025
Sr7741286852. Ran calibration cycle. Could not confirmed complaint. Cx stated she has to run dryer more than once to dry a load of clothes.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/04/2025
"Customer complaining it would not cut on found proper voltage to unit found the thermal fuse blown place thermal fuse from truck stock. Ran unit found unit working has designed heater cycling on and off left exhaust line unhooked, and informed customer to call company to clean exhaust line; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/04/2025
Unit was an over suds condition not sure of the cause customer showed me photo of the suds. Ran a few times didnt leak
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28216
Clinton
Job Details:
04/04/2025
"Replaced the ram fuse unit had a blown thermal fuse used dryer test failed test unit need vent cleared to not blow fuse again; used 1 Wp3392519 (Thermal fuse), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2570FEZ12
Near Torrington, Connecticut 06790
Andre
Job Details:
04/04/2025
"Ck unit upon arrival remove and install new compressor pressurize rise system with nitrogen and check for leaks and found no leaks and pressure hold, vacuum system and charge unit and inform customer 24hr for proper cooling"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Plymouth, Connecticut 06786
Andre
Job Details:
04/04/2025
"Ck unit upon arrival and found unit not draining check and found harness broken. Install harness with clip and ran calibration and quick wash unit operating to manufacturers specs ; used 1 W11643701 (Harness), and 1 W11755726 (Clip) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR SXS
Model GZS22IYNBHFS
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/04/2025
Complaint lights in the freezer are not working. Not making ice properly icemaker keeps jamming up when making ice have to always always break up ice from icemaker itself where cubes got stuck. I verified water pressure is. Normal I verified ice maker. Epoxy is coming apart causing ice cubes to stick inside of housing of icemaker.. I found two LEDs in the freezer section are failing one has completely failed. The other has one ship that is also failed causing dim lighting to occur in freezer. No further issues reported by customer at this time. Office to call customer after getting authorization.; rqstng P&A on 1 WR30X10093 (Ice maker) and 2 WR55X26671 (Light module)s
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WMMF7530RZ00
Near Charlotte, North Carolina 28269
Johnny
Job Details:
04/04/2025
Could not reproduce spark. Suspect cx was using air basket for normal microwave when air basket should only be used for certain functions.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Worcester, Massachusetts 01603
Glenn
Job Details:
04/04/2025
Found dishwasher long drain error code. Drain pump is working but poor water flow out the drain hose. Drain hose appears restricted order part drain hose. ; rqstng P&A on 1 W11414944 (Drain hose)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AS3
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
04/04/2025
Error f2e1 shorted control panel order parts tested all CUSTOMER HAS TO LEAVE BY 11AM; ordrng 1 W10443378 (Stainless control panel)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ03
Near Oxford, Massachusetts 01540
Glenn
Job Details:
04/04/2025
Installed door seals tested all OK; dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Springfield, Massachusetts 01105
Jorden
Job Details:
04/04/2025
"Arrived and found error codes F5E1 (lid switch fault) and F3E1 (pressure switch fault) stored in system, cleared codes. Also water supply valves were turned off, turned back on. Ran 3 auto test modes and a calibration cycle, unit operating as designed. Sent an estimate to the customers email in case the problem returns and wed need to replace the ACU. For now customer opted to wait and see how unit works moving forward."
We serviced a
MAYTAG WASHER FL
Model MFW9700SQ1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/04/2025
"Inspected and found f15 fault, no motor operation, checked connections and test good, defective motor board, quoted and they will call."
We serviced a
AMANA WASHER TL
Model NTW4516FW3
Near Springfield, Massachusetts 01107
Jorden
Job Details:
04/04/2025
"Arrived and found error code F0E2 (over suds) stored in system, cleared code. Ran unit and tested drain multiple times, unit never leaked. Spoke with customer and leak occurred only once, advised customer what likely happened was a back up in the stand pipe/drain pipe causing water to overflow and spill onto the floor. No leak coming from drain pump or tubing underneath. Unit tests fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Rockwell, North Carolina 28138
Johnny
Job Details:
04/04/2025
"Installed new parts, unit working as designed. ; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model WDP540HAMZ4
Near Union, Connecticut 06076
Gary V.
Job Details:
04/04/2025
"Inspected and found water weeping past inlet valve, will order valve and return to replace.; ordrng 1 W11684544 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW06
Near Tolland, Connecticut 06084
Gary V.
Job Details:
04/04/2025
"Inspected and found freezer door gasket not sealing properly to the cabinet, adjusted and tightened, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
04/04/2025
"Checked over unit and found filter stuck in housing and customer could not remove it, checked filter and found filter head had come out of housing and was super tight to turn, finally removed filter and found o rings stoping it from turning. Added grease to filter housing and new filter is now going on and coming off as it should. Leveled unit for customer and all operations are now working to specs ; used 1 542638 (Grease) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
04/04/2025
"Checked over dryer and found door not closing and when closing it would pop open when running. Found hinges loose causing door to sit on an angle and not latch, adjusted hinges and door is now closing and working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model MVWB835DW3
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/04/2025
Checked over unit and found left side of lid cracked off causing unit to not close and start found hinges rusted causing hard closure. Replaced lid and hinges ran a wash and unit is now starting and working to specs
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/04/2025
"Customer complained unit working n now but not going into high speed spin. Ran service mode and found unit spinning but not going into high speed high speed spin in test 7, unit DID go into high speed spin during diagnostic in last call. Went to check j6 connector and it is connected but when moving it around unit started to go into high speed spin, harness has short, ordering harnesss and also control board again due to short possibly shorting out control. Informed customer office will call when parts come in. ; ordrng 1 W11550159 (Harness lower) and 1 W11316252 (Harness upper) and 1 W11449075 (Harness) and 1 W11322903 (Control board)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
04/04/2025
"Removed and replaced drain pump, control and bezel. Plugged washer in, ran control calibration, completed properly. Tested washer, operating as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
04/04/2025
"Arrived and found UI completely responsive, verified 120v to ACU but no operation. Ordering ACU & UI console under p/a. ; rqstng P&A on 1 W11460961 (UI board) and 1 W11462459 (ACU)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW94HEAC0
Near Northbridge, Massachusetts 01588
Glenn
Job Details:
04/04/2025
Found inner basket has broken off the shaft needs a tub job repair declined.
We serviced a
GE DRYER
Model GUD27ESPM1DG
Near Wolcott, Connecticut 06716
Andre
Job Details:
04/04/2025
GPS takes you to different location a few blocks away. After contacting customer and locating home. Check unit and found time knob rotating over time shaft. Inspect and found no damage to time but knob is damage remove and show customer defective knob quote customer to ship knob directly to customer. Customer will install once received ; ordrng 1 WE01X30638 (Time knob)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SNHB01
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
04/04/2025
"Unit is under 1yr wp warranty per service bench.According to wp parts list W10715708 is the optional icemaker. According to receipt they attempted to install a w11729596 and the plugs are not correct (they fit together but do not secure and do not make internal connection as rf side has longer housing.)Spoke with Halloways, that is the icemaker they have listed for it and the one one the part list does not come up. As we cannot verify if it is correct part, they will reorder it for customer."
We serviced a
KITCHENAID M/W OTR
Model KMBP100ESS03
Near Granby, Connecticut 06090
Mike K.
Job Details:
04/03/2025
"Built in wall microwave. Unit first had intermittent issues with door not being closed. Then recently would run twice as long as normal without heating as it previously did, then getting f1e5 error. Verified issue with door not reading as closed and when did run it gave the error code. Ordering switches, magnetron, control board and inverter board. ; ordrng 1 W11325786 (Control board) and 1 W11033422 (Interlock harness assy) and 1 W11346197 (Magnetron) and 1 W11325604 (Inverterboard) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED5000DW2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/03/2025
"Inspected and found blue staining on inside drum which is normal, tested all functions and all functions test fine at this time."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/03/2025
Installed new control board and ran diagnostics and tested fine.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
04/03/2025
"Replaced board and ram calibration, diagnostic and a quick cycle and all working normal. 1yr warranty on parts and labor."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
04/03/2025
Complaint that the ice maker stopped making ice. I did one cycle of ice and no more. Good water pressure but found IM getting stuck. Replaced part with TS #W11546963 and unit working normal.; used 1 W11546935 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDM11
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
04/03/2025
"Arrived and found fridge section sitting at 33 degrees freezer section at 20 degrees and running, checked frost pattern and found unit only frosting up half of the evaporator and making noise wile cooling unit still restricted. Filled unit with nitrogen to 800psi and then flushed system 3 times and refilled unit with r600 and advised customer to monitor unit and make sure temps are ok; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/03/2025
"Completely disassembled washer. Replaced basket,tub, and all related parts. Installed new gear, clutch and other parts. Reassembled, ran control calibration, completed properly. Tested washer, operating normally and properly"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HW2
Near Charlotte, North Carolina 28205
Clinton
Job Details:
04/03/2025
Replaced lower harness unit had a. Token wire tested unit diagnostic after repair unit fills washes and drains after repair
We serviced a
KITCHENAID WALL OVEN DBL
Model KOED530PSS00
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
04/03/2025
Checked and found door hinges not closing properly. Ordering both left and right side hinges.; ordrng 1 W11665203 (Left hinge) and 1 W11665204 (Right hinge)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPS7
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
04/03/2025
"Disassembled, removed and replaced control, console and related parts. Reassembled, tested, dishwasher operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
04/03/2025
"Removed and replaced sump assembly, sensor and hose. Tested dishwasher, fills properly but motor will not start. Ran diagnostics, found F6E6 error. Error not listed on tech sheet. Called tech line spoke to Andrew SR# 7741278516. Went through several checks. He said that error is for a fuse on the triad but if that fuse was bad it shouldnt fill or drain. Checked voltage at motor. Running at 103v when filling but drops to 34v when it should be starting. He said new control was defective. Ordering control and door latch.; ordrng 1 W10804115 (Control) and 1 WPW10653840 (Door latch)"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
04/03/2025
"Returned to install control board, fan wheel and motor, ran unit and verified proper heating and tumbling."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS04
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/03/2025
"Checked and found RC evaporator frosted over. Called tech line spoke to Mark SR# 7741279541. Documented findings. Entered diagnostics, found RC evaporator fan not working. Ordering fan scroll assembly, defrost heater and control. Checked part availability and scheduled return for 4/10 AM ; ordrng 1 W11608966 (Fan scroll assembly) and 1 W11621725 (Heater) and 1 W11620204 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
04/03/2025
"Tested and Ohmed heater. Found it open. Pulled dishwasher out, removed and replaced heater. Tested and checked for leaks. Operating properly with no leaks."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/03/2025
Returned to install parts ordered. Ran service tests cycle. All tests passed. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/03/2025
"Tested oven and found unit had stopped heating and errored out F6e1 oven over temp wile heating, removed rear cover and checked oven sensor found sensor ohming out to 1100 ohms at room temp. Checked control wile running a test cycle and found bake relay sticking on causing unit to over heat, replaced main control and heated oven to 350 checking element for cycling, oven is now operating to specs"
We serviced a
MAYTAG WASHER TL
Model WTW5105HW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/03/2025
"Tested unit and found washer would not spin out again, ran a wash cycle and waited finding unit would get down to ten min never ramping up to spin and sit there then it would error out F5e1 lid switch fault, checked lid switch and found switch had sticky soap on it replaced lock and ran another cycle. Unit would get done to 10 min sit there and now error out F7e1 tachometer missing or wrong signal, chcked and replaced actuator again recalibrated unit and ran another cycle. Unit got down to ten min and sat there again never ramping up to spin. Machine is not repairable keeps breaking over and over again never working correctly. Spoke with support and was advised to replace parts I did and still doing same thing after replacing. Will try replacing main cntrl, interface and Gearcase, parts tentative p/a ; ordrng 1 W11543997 (Cntrl) and 1 W11478519 (Interface) and 1 W11449840 (Gearcase), used 1 W11700916 (DOOR LOCK), and 1 W10913953 (ACTUATOR) from stock, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFG04
Near Charlotte, North Carolina 28206
Caleb
Job Details:
04/03/2025
Made adjustments. Doors still not closing. Fridge door hitting inner cabinet due to poor install. Need new middle hinge ; O-emld tckt