We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Chicopee, MA 01020
Chris B.
Job Details: 10/13/2023
Replaced part and unit running normal. New unit cycled and called for water properly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF6B
Near Southampton, MA 01073
Chris B.
Job Details: 10/13/2023
Complaint that the unit would not stop running. Found error codes i30 and iF0. Found dried out soap residue under the sump pump of leaking water. Quoted parts and labor. Customer will want to think about it and will get back to us. Mentioned to the customer they have 7 days to waive the trip fee into labor. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Holden, MA 01520
Angel R.
Job Details: 10/13/2023
"Checked connections at junction box and all ok, power going into unit. LED indicator on control is not on, UI is not responsive. Will order new control and UI.; rqstng P&A on 1 W11672039 (Control) and 1 W11632709 (UI)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Holden, MA 01520
Angel R.
Job Details: 10/13/2023
"Reset ice maker, motor is turning. Customer has not heard the valve fill, checked valve for proper voltage and it is ok. Will order new ice maker fill valve as well as inlet.; rqstng P&A on 1 5304519215 (Valve) and 1 5304519149 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Charlotte, NC 28269
Vincent O.
Job Details: 10/13/2023
"Found e5 thermistor error. Tested and verified proper operation of motor, fan, bin sensor, and fill. All check ok. Verified proper temps. Unit will need new ice maker. Tech does not have part on truck. Ordering ice maker. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/13/2023
No problem found with unit. Customer complaint is delay in ignition and improper flame on center burner. Found center cap not properly aligned causing improper flame. Seated cap properly and verified proper operation. No delay in ignition. Instructed customer that 8-10sec is normal operation. Also instructed on proper cleaning of burner heads and caps for proper operation. All functions check ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/13/2023
Installed new control and harnesses. Tested and verified proper operation. All functions check ok. Customer says that this issue occurs randomly. Sometimes 2 weeks and sometimes months. All possible parts have been replaced. Also found unit is not connected to WiFi for updates. Possible cause. Instructed customer on need to connect WiFi. Any further issues customer will need second opinion. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/13/2023
Installed new FR burner. Tested and verified proper operation. All functions check ok.
We serviced a
LG DRYER
Model DLEX7600WE
Near Norfolk, MA 02056
Aimee Z.
Job Details: 10/13/2023
Found the roller worn roller assy front needs to replace all 4Belt fine and pully fine; ordrng 4 4581EL2002H (Roller assy)s
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Worcester, MA 01606
Aimee Z.
Job Details: 10/13/2023
Found tear at 12 position Replaced the bellows and tested Complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Worcester, MA 01605
Aimee Z.
Job Details: 10/13/2023
Lifted control panel has cockroaches and eggs under panelExplained we wont service its cockroaches
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 10/13/2023
Found the gasket was off right side of freezer door.Teamed ice out and put gasket back on.Theres some small tears lower part gasket; ordrng 1 W10861499 (Gasket white freezer)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Dallas, NC 28034
Ryan S.
Job Details: 10/13/2023
Customer said surface works but oven doesnt. Found power has neutral issue. 17v at wall from ground to neutral. Informed customer issue is with electrical. Call electrician.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Douglas, MA 01516
Amanda R.
Job Details: 10/13/2023
"6/4 error float open after 30 mins of running it just cancels itself and drains needs both controls and switch for float ; rqstng P&A on 1 WPW10195039 (Switch) and 1 WPW10195036 (Float) and 1 W11225084 (Control), ordrng 1 W11395600 (Keypad)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/13/2023
"Tested unit and found machine leaving soap in bottom tub and unit not washing ran diagnostics and found errors 7-1 6-6 let unit run thew a self test and found motor not coming on, checked voltage to motor and found 120v motor faulty. Customer is going to buy a new machine ; dspstn on spec-tagged invntry: 1 WPW10304407 DISPENSER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Somers, CT 06071
Gary V.
Job Details: 10/13/2023
"Installed new compressor and checked for leaks, found none and recharged system and unit started cooling, please allow 24-48 hours for temps to regulate.; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 876765 (TUBING KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGR7648PQO
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 10/13/2023
"I replaced all previously order parts. I found motor switch also was not actuating properly. I found broken harness blue wire going down to igniter. I repaired harness as well. Popped fuse during repair had to replace found door. Switch was working intermittently as well. No additional issues found with dryer dryer is heating. Just fine as of right now. Unit is like a brand new dryer now.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT 1 279834 COIL KIT , 1 W11050897 THERMAL CUTOFF , and 1 WP3387134 THERMOSTAT , used 1 WP3392519 (THERMAL FUSE), and 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/13/2023
Found new trim piece broken in box. Reordering trim. ; ordrng 1 W10761014 (Trim. Right)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/13/2023
"Found unit is frosted at door seal due to warped liner. Unit will need new door. Ordering door. ; ordrng 1 LW10648583 (Door), dspstn on spec-tagged invntry: 1 W10916494 FAN KIT"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Huntersville, NC 28078
Robert A.
Job Details: 10/13/2023
"Th parts are not in my bin. I gave the cx a call ahead, he said Ryan (RS) is already there. I did not go to the address or install the parts. I called Ryan, he said he installed the parts so I marked them as installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Charlotte, NC 28216
Robert A.
Job Details: 10/13/2023
"Cx complaint that the units water dispensing has low pressure. I inspected the unit to confirm the complaint. The unit cools fine, the dispenser functions work fine for ice and water. The water pressure is low. I removed the filter and it the water pressure worked perfect. The unit needs a new filter to optimize the water pressure. The unit is working as designed.; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER"
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS1
Near Charlotte, NC 28216
Robert A.
Job Details: 10/13/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10402110 FUSE KIT
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 10/13/2023
Complaint low water pressure. I found filter installed was last replaced back in August. I install my bypass cap unit getting full water pressure coming out of the dispenser. Customer provided me with a new water filter unit getting full water pressure out of dispenser now way better than what it was upon arrival. no further issues found with refrigerator at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 10/13/2023
"Customer complained unit wont run, but wont drain. Upon arrival found unit full of water. Found bottom of pump broke off. Harness wasnt damaged. Replaced pump. Verified proper operation. ; used 1 W11399437 (Pump) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Denver, NC 28037
Ryan S.
Job Details: 10/13/2023
Retuned to install parts ordered. Installed new vent and gasket. Ran serove mode and fan and vent now working. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11498831 GASKET
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Denver, NC 28037
Ryan S.
Job Details: 10/13/2023
Customer complained of spark. Found melted wave guide. Found frame under wave guide has thermal mark on frame. Called techline. Tech line got me to send pictures. Deemed unit unrepairable. Sr#7737550301 Informed customer unit is deemed non repairable. Told customer call customer service for further information. Gave customer sr#
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Huntersville, NC 28078
Ryan S.
Job Details: 10/13/2023
"Retuned to install parts installed switch harness, spark module and ignitor. After install Tom front left burner cutting off now. But front right burner is now staying on like front left was. Switched burner heads and issue still present. Harness defective, ordering harness, burner head and spreader. Checked and outlet has proper polarity and voltage. Ground is solid in frame. No wires touching. Scheduled return call for 10-19-23 am.; ordrng 1 W11561449 (Harnes wire) and 1 W10814915 (Under cap) and 1 WP8286815 (Spreader), used 1 W11561449 (Harnes wire), 1 Wpw10475149 (module spark), and 1 W11507531 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Wethersfield, CT 06109
Ruben C.
Job Details: 10/13/2023
Unit does not have a model or serial tag can not work on unit without
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Rocky Hill, CT 06067
Ruben C.
Job Details: 10/13/2023
Checked unit found bearing is faulty making noise as it spins gave cust estimate for agitator screw and gearcase cust is going to think about repair advised has 7 days
We serviced a
ADMIRAL DRYER
Model AGD4675YQ2
Near Hampden, MA 01036
Roger R.
Job Details: 10/13/2023
Installed new coils on gas valve. All checks okay after repairs. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Douglas, MA 01516
Amanda R.
Job Details: 10/13/2023
Complaint that since June unit running all the time frost on food in freezer ice cubes clumping making a loud noise since leveled noise not so bad didnt hear noise or see frost today needs kit for frost in freezer and ff thermistor optimized ; ordrng 1 W10864519 (Kit) and 1 W11087438 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/13/2023
"Tested unit and found unit making a loud noise when opening and closing door also unit freezing items in lower bin and upper shelf ice maker ice sticking together causing it to not dispense. Checked noise and found coming from damper found damper would open and close each time door is opened, found damper causing issue with cooling, checked damper and found cntrl sending power when opening door and when closing door. Unit needs new control,damper,door switch and interface to stop issue, checked ice maker and found ice maker line freezing up and not defrosting checked voltage to fill tube heater and found power to heater but not coming on will order new heat ; ordrng 1 W11224256 (Cntrl) and 1 W11579559 (Interface) and 1 W11087201 (Fill tube heater) and 1 W11396033 (Door switch)"
We serviced a
LG WASHER
Model WM2650HWA
Near Charlotte, NC 28277
Jonathan J.
Job Details: 10/13/2023
Helper completed
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Stallings, NC 28104
Jonathan J.
Job Details: 10/13/2023
"Complaint washing machine is making loud, squealing noise during agitation cycle. I found cam nut has come loose, causing cam to drop allowing belt to squeal and stretch I Replaced belt I secured nuts with a blue thread lock and tightened and made sure it was secure. I ran a diagnostic cycle on the control. No additional issues found. I performed a control board recalibration per technical instruction sheet. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Matthews, NC 28104
Jonathan J.
Job Details: 10/13/2023
"Complaint, dishwasher has leaked causing property damage to flooring flooring is bubbled and bowed I found water fill valve hose fittings were finger tight causing water to leaks drip nonstop install issue filling overflow basin triggering error code f8e4 no dishwasher leaking occuing from tub or gaskets or heater or plastics side rails. File number 7737548123 file number. I tightened hose connectors attaching to inlet valve and inspected for leaks no leaking occuing anymore."
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HBS1
Near Rocky Hill, CT 06067
Ruben C.
Job Details: 10/13/2023
Replaced main control board tested operation normal turntable is now working and unit is heating normally
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW0
Near Monson, MA 01057
Roger R.
Job Details: 10/13/2023
Found unit not responding properly suspect a faulty user interface which is no longer available. Cust to buy new.
We serviced a
MAYTAG WASHER
Model WTW6120HW0
Near Belchertown, MA 01007
Roger R.
Job Details: 10/13/2023
"Unit intermittently not starting and going directly to end of cycle. Other times it starts normally. No error codes present. Recommend changing main control ; ordrng 1 W11543998 (Control, elec)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Ludlow, MA 01056
Roger R.
Job Details: 10/13/2023
Installed new oven sensor and oven control due to low oven temperatures
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Springfield, MA 01119
Roger R.
Job Details: 10/13/2023
Unit not producing ice fast enough. Checked cooling ok Suspect ice maker sensor not proper. Replaced ice maker with new. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Springfield, MA 01109
Roger R.
Job Details: 10/13/2023
Installed new evaporator fan motor and drawer slides for freezer. ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cheshire, CT 06410
Jimmy R.
Job Details: 10/13/2023
"Ran dryer and found once unit would heat up it would start to make a loud vibration noise and a metal hitting noise, checked all rollers and idler and found ok checked blower wheel and found wheel cracked causing it to expand when heating up and hit housing making the noise. Replaced blower and lubed all rollers and idler ran a cycle and unit is now operating to specs ; used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW6230HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 10/13/2023
"Ran washer and found when unit would shift from an agitation to a spin it would grind super loud, checked cam and found actuator not engaging cam fully causing the grinding found cam teeth ground off. Replaced both actuator and cam ran a calibration to reset cntrl. ran a wash cycle and unit started to grind again when agitating, checked cam and noticed transmission shaft super loose found shaft had dropped down causing unit to catch teeth in cam and make noise, unit wand Ill need new transmission will order ; ordrng 1 W11449840 (Gearcase), used 1 W10721967 (Cam), and 1 W10913953 (Actuator) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Southington, CT 06479
Jimmy R.
Job Details: 10/13/2023
"Ran dryer and found unit would tumble but never heat up, checked voltage at terminal block and found 120v on each leg and 240v acrosed checked thermal fuses and found ohming out good checked heater and found faulty. Replaced heater and cleaned out unit ran a timed dry cycle and unit is now heating and working to specs ; used 1 WP3387747 (Heater) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/13/2023
Dryer has a burning smell. Found lint build up in shoot and blower wheel. Cleaned lint and tested dryer heating properly.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Portland, CT 06480
Jeremy B.
Job Details: 10/13/2023
Dryer getting condensation. Found flapper stuck outside. Cleared flapper and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Avon, CT 06001
Chuck M.
Job Details: 10/13/2023
Installed control and tested. Washer checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Avon, CT 06001
Chuck M.
Job Details: 10/13/2023
Installed glides and freezer door. Checked ok
We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Burlington, CT 06013
Chuck M.
Job Details: 10/13/2023
Installed control and tested. Steam feature is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Harwinton, CT 06791
Chuck M.
Job Details: 10/13/2023
"Customer complaint is that dishwasher leaks. Inspected and found gasket and bottom door seal worn. Replaced gasket and tested. Found flow of water coming from underneath. Found water coming from sump. Ordered sump and seal. ; ordrng 1 W11664713 (Bottom Door Seal) and 1 W11443104 (Sump), used 1 W11483553 (GASKET) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF6
Near Torrington, CT 06790
Chuck M.
Job Details: 10/13/2023
Customer complaint is that refrigerator is not cooling. Plugged in refrigerator and inspected unit section and found wire harness going into cabinet has a loose wire inside cabinet. When wire harness is touched slightly the unit looses voltage. Connection inside cabinet is faulty.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Torrington, CT 06790
Chuck M.
Job Details: 10/13/2023
Installed compressor. Vacuum and charged to 4.4 ounces. Frost pattern developed and unit is cooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Southington, CT 06489
Jimmy R.
Job Details: 10/13/2023
"Checked over unit and found both fridge door gaskets ripped on tops and bottoms causing poor sealing, replaced faulty gaskets and heated both to create a good seal, checked over all other operations and unit is now working to specs"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newington, CT 06111
Ruben C.
Job Details: 10/13/2023
Checked unit found drain pump impeller broken would not drain replaced drain pump tested operation normally draining normally; used 1 W11497943 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Northbridge, MA 01588
Amanda R.
Job Details: 10/13/2023
Complaint since purchased based on thermometers customer has in both section not happy with fluctuation in temperature and customer wants ice cream to be harder to scoop bread frozen good temps maxed out ; ordrng 1 W11546690 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 10/13/2023
Washer making loud noise. Found pulley nut loose and it dropped down and damaged cam and shaft in gearcase. Needs cam kit and gearcase.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 10/13/2023
Dryer taking long time to dry. Found bent extremely clogged. Dryer drying properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Manchester, CT 06040
Jeremy B.
Job Details: 10/13/2023
"Installed new motor sump assy, heater, wash arm, and clip. Ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Manchester, CT 06040
Jeremy B.
Job Details: 10/13/2023
Customers complaint is washer will make a banging noise and then not spin out. Ran diag found off balance error code. Found washer level. Ran self test then ran the calibration cycle. Started a drain and spin cycle and everything worked properly l. Recommend customer washing like items together and to do full loads to help with a more balanced load.
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES3
Near Columbia, CT 06237
Jeremy B.
Job Details: 10/13/2023
"Found door gaskets damaged and not sealing and defrost drain clogged causing water to leak. Needs new gasket and defrost drain cleared. Quoted customer. Cleared drain and replaced tube. ; ordrng 1 WPW10436248 (Gasket) and 1 WPW10436250 (Gasket), used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Matthews, NC 28105
Jonathan J.
Job Details: 10/13/2023
"Complaint 36 degrees on middle shelf 40 degrees top shelf freezer door keeps opening cockeyed fresh food door gasket magnet keeps falling out dents in freezer door doors on top are more narrow at the top looking at it than at the bottom vents in the back bottom under shelf have been taped closed. If unit is set to factory temps everything in fresh food section freezes even condiments in the door. unit is set to 45 degrees and 4 degrees in freezer. I called whirlpool file number. Test 211 212 raise + lower - pluss if to cold.,file number 7737546858 I verified temps have been raised tape has been removed from vent. Office to call customer when parts come in. ; ordrng 1 WPW10120827 (Control) and 1 WPW10544404 (Bracket) and 1 WPW10544403 (Bracket) and 1 W10119849 (Bracket) and 1 W10119848 (Bracket) and 1 WPW10330995 (Bracket) and 1 WPW10330994 (Bracket) and 1 12002497 (Gear) and 1 W11690896 (Thermistor) and 1 W10830046 (Gasket) and 1 2xtime (2xtime) and 1 Rivetgun (Rivet gun), dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL"
We serviced a
GE DISHWASHER
Model n/a
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 10/13/2023
Customer called me back and stated he canceled yesterday with us
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Southington, CT 06489
Jimmy R.
Job Details: 10/13/2023
"Installed all new parts and tested oven, checked heating and all operations are now working to factory specs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Watertown, CT 06779
Jimmy R.
Job Details: 10/13/2023
"Checked over fridge and found doors not aligned and not sealing good, found right side fridge door sucked in at the top and even in the bottom checked door gaskets and found gasket ok but door warped, checked left door and found mullion hard to close and not sealing. Both fridge doors are warped and need to be replaced will order, advised customer doors will be shipped to home and plz take a look at them ; ordrng 1 W11681454 (Door left) and 1 W11681453 (Door right)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near New Britain, CT 06053
Ruben C.
Job Details: 10/13/2023
Checked unit found drain hose has crack cuasing leak on side took pics of cabinet ordering drain hose leaving pump motor with cust ; ordrng 1 W11414944 (Hose)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Suffield, CT 06078
Gary V.
Job Details: 10/13/2023
"Installed parts listed, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10902814 WASHPLATE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Enfield, CT 06082
Gary V.
Job Details: 10/13/2023
"Inspected and found door hinge pin loose and adjusted and tightened, cycled and tested fine."
We serviced a
MAYTAG WASHER
Model LA182
Near Enfield, CT 06082
Gary V.
Job Details: 10/13/2023
"Inspected and found inlet valve cold Solonoid side seized not letting cold water in, causing unit to stall in rinse, will order part and return.; ordrng 1 205613 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Worcester, MA 01609
Amanda R.
Job Details: 10/13/2023
Complaint not draining good and leaking water showed customer how to clean drain catch out and how to deselect the load and go button draining normally now recommend taking pictures of leak and having load started if we return to find leak
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Charlotte, NC 28210
Jeff L.
Job Details: 10/13/2023
Replace parts unit ran and checked OKCall complete
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Charlotte, NC 28210
Jeff L.
Job Details: 10/13/2023
Replac3d parts unit ran and checked okCall complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 10/13/2023
"Removed and replaced ACU and console. Reinstalled oven in wall. Turned breaker back on, tested, all functions operating properly. ; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near York, SC 29745
Mitch H.
Job Details: 10/13/2023
"Removed and replaced ice maker and valve. Entered diagnostics, ran ice maker harvest test 57, cycled and completed correctly. Ran fill test 45, valve activated and filled properly. All working properly.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near York, SC 29745
Mitch H.
Job Details: 10/13/2023
"Removed and replaced inlet valve assembly. Started quick wash cycle, allowed washer to fill checking for leaks, none found. Let washer fill and begin agitating, again checked for leaks, none. Cancelled cycle, drained correctly. Operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Tega Cay, SC 29708
Mitch H.
Job Details: 10/13/2023
"Disassembled dryer, removed and replaced drive motor, blower wheel, and timer. Reassembled, tested, operating properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 WP694089 BLOWER WHEEL"
We serviced a
WHIRLPOOL WASHER
Model LSR5233AWO
Near Chicopee, MA 01020
Mike K.
Job Details: 10/13/2023
Agitator broke out of unit; ordrng 1 WPW10074580 (Inner cap) and 1 285811 (Agitator cam repair kit)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Amherst, MA 01002
Chris B.
Job Details: 10/13/2023
Replaced all parts and cycled front left burner and all working properly. New glass top installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Amherst, MA 01002
Chris B.
Job Details: 10/13/2023
Complaint that the fresh food section is not cooling properly. Found ice buildup on the evap. Found fan not working. Quoted parts and labor. Waived labor of last visit and charge the difference one return trip. Return trip labor and parts are all squared out. Heating aluminum bar will be set properly on next visit.; ordrng 1 W11661931 (Evap Fan Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Granby, MA 01033
Chris B.
Job Details: 10/13/2023
Complaint that the unit is not heating properly. Ran diagnostic test found prior error codes E7E1 and F6E4. Found heating element normal unit ran through with no issues. Found water coming into the dishwasher was too cold. Mentioned to the customer to clear out the water line til hot water was present for better performance.; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chicopee, MA 01020
Chris B.
Job Details: 10/13/2023
Complaint that the unit is leaving the white residue on the darker colors. Customer does not use bleach at all. Ran the quick cycles on different fill loads and all normal. Advised customer to use the high fill setting for the dark clothes and extra rinse cycle too. To use less detergent and from time to time to do a clean cycle. Found no issues with the agitation and spin cycles.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/13/2023
"Checked and found lid locked and no response from any inputs. Will not power on or enter diagnostics. Checked incoming power, good. Has power through filter and to board. Needs control and possibly UI. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on ck# 6089"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Fort Mill, SC 29708
Mitch H.
Job Details: 10/13/2023
See ticket 400413; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ1
Near Prospect, CT 06712
Jimmy R.
Job Details: 10/12/2023
Checked microwave and found turn table making a grinding noise wile running found turn table motor stripped out and needs to be replaced will order and return ; ordrng 1 WPW10466420 (Turn table motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hartford, CT 06120
Chuck M.
Job Details: 10/12/2023
Installed control and tested. Washer checked ok. Showed customer it works.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Putnam, CT 06260
Amanda R.
Job Details: 10/12/2023
F7e1 f5e4 errors starts and then goes to complete shifter bad replaced actuator tested started normally ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killingly, CT 06241
Amanda R.
Job Details: 10/12/2023
Complaint washer getting stuck on certain times on any cycle no saved errors usually 18 mins today it got stuck on 12 mins checked outlet has normal polarity needs new controls ; rqstng P&A on 1 W11478526 (Suspension) and 1 W11400156 (Console) and 1 W11419171 (Control)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/12/2023
"Found unit is heating but is not heating properly due to turntable not staying in place. Also found exhaust fan will not turn on at all. Order and replace turntable assembly, fan, and control. ; ordrng 1 W10642989 (Turntable motor) and 1 W11252182 (Ring) and 1 W11319884 (Spindle) and 1 W11441128 (Fan) and 1 W11552021 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newington, CT 06111
Ruben C.
Job Details: 10/12/2023
Checked unit found ice maker did not harvest using test button replaced ice maker started harvesting and called for water normally cust was given authorization for parts and labor; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mint Hill, NC 28227
Robert A.
Job Details: 10/12/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/A
Near Norton, MA 02766
Aimee Z.
Job Details: 10/12/2023
Cust over packet the freezer and wasnt closing empty some things and re arranged Ice maker isnt working tried to harvest or reset nothingNo moisture in where ice maker sitsNeeds ice maker; ordrng 1 DA97-15217D (Ice maker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Charlotte, NC 28269
Vincent O.
Job Details: 10/12/2023
Found voltage coming directly from p2-2 connections at main control. Unit will need main control replaced. Ordering main control. Verified halogen bulb in unit. Recommend replacing both hood and main controller at same time. ; ordrng 1 W11383756 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Fort Mill, SC 29715
Jeff L.
Job Details: 10/12/2023
Sump assembly was damaged sending back for credit rescheduling customer for 10-18-23 pmPlease see pics ; ordrng 1 W11460945 (Sump assembly) and 2 2xframe (2timeframe)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fort Mill, SC 29715
Jeff L.
Job Details: 10/12/2023
Found door on freezer not getting shut all the way. Advised customer how to shut door properly with middle of handle..Call complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Blacksburg, SC 29702
Mitch H.
Job Details: 10/12/2023
"Removed and replaced drain pump, cam, actuator and control. Ran calibration and and diagnostic cycle. All functions operating properly. Left hub and agitator with customer, did not replace those, not needed.; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM KIT , and 1 W10913953 ACTUATOR"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near York, SC 29745
Mitch H.
Job Details: 10/12/2023
"Tested and ran diagnostics. Found long fill error. Tested valve and found cold water side not working. Replaced valve, ran calibration. Ran manual test for valves, agitate and spin. All working correctly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6700TU2
Near York, SC 29745
Mitch H.
Job Details: 10/12/2023
"Tested and ran diagnostics. Drain pump working correctly but stays on and will not go to spin in diagnostics cycle. Checked and ensured basket was free and floating. Found F 71 error code has returned. Called tech line spoke to Chris SR# 7737542444. He said to check pressure hose, found no obstruction or debris in hose. Per tech line requesting P&A for lower harness and control. Called, checked part availability, part is on B/O. Advised customer office will call when part arrives to schedule return.; rqstng P&A on 1 WPW10200900 (Control) and 1 WPW10137697 (Harness), dspstn on spec-tagged invntry: 1 W10536347 DRAIN PUMP"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/12/2023
"Disassembled dryer, removed and replaced drive motor, blower wheel and control. Reassembled, tested, dryer operating properly and correctly.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Middlefield, CT 06455
Jeremy B.
Job Details: 10/12/2023
Dryer not heating but tumbling found open high limit. Found vent clogged outside at flap. Replaced high limit and cleared vent. All checks ok. ; used 1 WP40113801 (THERMAL FUSE) from stock
We serviced a
BOSCH REFRIGERATOR
Model B20CS80SNS/02
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/12/2023
Installed new icemaker and advanced to fill with water complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR
Near Norfolk, MA 02056
Aimee Z.
Job Details: 10/12/2023
Found the icemaker leaks drips in bucket and the cubes are large. Making one solid ice cubWater valve over filling Need valve and icemaker; ordrng 1 DA97-05037D (Ice maker) and 1 DA62-01477A (Water valve)