We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 11/02/2023
"I replace gearcase and all previously ordered parts tested operations no additional issues found everything is working quietly and normally; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , 1 W10913953 ACTUATOR , and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Plainfield, CT 06374
Amanda R.
Job Details: 11/02/2023
"Water on top of freezer gasket Ff door gaskets ripped the rear led under ice box bad replaced led ; rqstng P&A on 2 W10861004 (Gasket)s, used 1 W10695459 (MODULE LED) from stock"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Plainfield, CT 06374
Amanda R.
Job Details: 11/02/2023
Compliant taking longer to cook things preheated oven to 350 cycling is normal showed customer how to calibrate temp for there cooking
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Worcester, MA 01605
Angel R.
Job Details: 11/02/2023
"Installed control, calibrated and tested ok.; used 1 W11607367 (Control) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Worcester, MA 01604
Angel R.
Job Details: 11/02/2023
"Installed slides, did not have grease. Will order it for customer they will apply grease themselves.; ordrng 2 WP99003172 (silicone l)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sterling, CT 06354
Amanda R.
Job Details: 11/02/2023
NO lights working in unit except for user interface lost complete cooling replaced control all lights and compressor came on ; used 1 WPW10675033 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Bristol, CT 06010
Ruben C.
Job Details: 11/02/2023
Replaced separator tested operation normal ice flap opening and closing normally
We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Columbia, CT 06237
Amanda R.
Job Details: 11/02/2023
F2e1 error bake preheats to 320 and then stops voltage goes away from bake element broil working sensor is sensing temperature control board bad ; ordrng 1 W10803488 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Bethlehem, CT 06751
Jimmy R.
Job Details: 11/02/2023
"Tested unit and found washer would not spin out clothes at end of cycle, ran diagnostics and found error F8e1 long fill, recalibrated machine control and checked water fill found unit filling properly and in time, let unit run thew a wash cycle and all operations where ok ran a rinse and spin and unit spun out properly and is now working to specs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near Waterbury, CT 06704
Jimmy R.
Job Details: 11/02/2023
"Installed new door, gaskets and nameplate heated gaskets to create a good seal and all operations are now working to factory specs"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 11/02/2023
Complaint vibrating squealing squeaking didnt do it for the first 3 months of owning. I found even with the unit empty unit vibrating and walking. Not out of level even though floor is unleveled. Ordering parts and control per sp customer to call us as soon as tub comes in. ; ordrng 1 W11603810 (Control) and 1 WP3951744 (Agitator) and 1 WP389140 (Block) and 1 W10554251 (Basket) and 1 WP21366 (Spanner nut) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W11454741 (Gearcase) and 1 W10772621 (Screw)
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Waterbury, CT 06705
Jimmy R.
Job Details: 11/02/2023
"Checked over dryer and found customer having issue with unit shutting off and not heating, checked over unit and ran a timed dry cycle checked for heat and unit is heating up, advised customer this is a heat pump unit and running a eco cycle on a sensor will take a long time to dry also will shut off with no clothes in it to sense, let unit run thew a timed dry and heat is coming on and working as designed. Showed customer how to operate these units and best cycles to use"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Catawba, SC 29704
Jonathan J.
Job Details: 11/02/2023
"Complaint, water filter light will not turn off after replacing water filter icemaker not making ice left door top not closing automatically like the other doors. Left top door has the mulion strip attached to it. That door will not close like any of the other doors normal operation filter light Hass to be manually, turned off by pressing options and filter reset or light will stay on normal operation icemaker not making ice. Replaced icemaker. No additional issues found unit per customer started making ice three days after customer replaced water filter. I suspect air may have been in line but replaced icemaker anyways. No additional issues. Found everything working fine. unit has been dispensing ice with no issues."
We serviced a
MAYTAG WASHER
Model MVWB750WQ0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 11/02/2023
"Replace suspension rods, tested operations performed a diagnostics cycle. No additional issues found everything is working normally no excessive bounce from tub."
We serviced a
WHIRLPOOL WASHER
Model mvw5035mw1
Near Cheshire, CT 06410
Jimmy R.
Job Details: 11/02/2023
"Tested unit and found washer would make an awful knocking sound wile in a spin cycle, ran a wash then spin and found noise coming From back of unit. Found back panel banging on frame of washer tried to tighten up panel but same issue still banging, removed panel and added foam tape to bottom tightened up panel and unit is now running properly and all operations are working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Southington, CT 06489
Jimmy R.
Job Details: 11/02/2023
Removed old compressor and die dryer brazed in with new and filled with 5.00 oz 134 a checked evaporator and frost pattern Is working its way down advised to give unit 24hrs so temps can regulate. All operations are now working to factory specs ; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Southington, CT 06489
Jimmy R.
Job Details: 11/02/2023
"Checked over fridge and found freezer building up frost on right side of ice maker, checked door gasket and found sealing good found door higher on one side then other adjusted door and noticed right side when closing would jump track causing it to stay open enough for warm air to get in and build up frost. Checked rails and found teeth warm and bar falling out will order new left and right rails, shaft and gears parts tentative due to special order in parts advised when parts come in we would call for return visit ; ordrng 2 W11265130 (Freezer rails)s and 1 W11028221 (Shaft) and 1 12002497 (Gear)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ0
Near Fort Mill, SC 29715
Mitch H.
Job Details: 11/02/2023
Arrived and attempted to take microwave down to do repairs. After removing bolts microwave would not drop down and vent through ceiling was moving. Microwave is somehow attached to vent. Advised customer of issue and she contacted builder. They are going to have to take down and remount microwave after repair. Customer will call to schedule when microwave has been removed from cabinet.; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Thompson, CT 06255
Amanda R.
Job Details: 11/02/2023
Long drain error and over sudsing complaint leaving clothes wet at the end cycle went over soap amount which is two tablespoons drain hose is too high washer unable to pump all the water out at that height ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Woodstock, CT 06282
Amanda R.
Job Details: 11/02/2023
The detergent dispenser clogged with powered detergent water overflowed when filling cleared soap build up and explained only to put powered detergent in basket
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Huntersville, NC 28078
Vincent O.
Job Details: 11/02/2023
Installed new lid and hinges. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, NC 28262
Vincent O.
Job Details: 11/02/2023
Found compressor running fine. Loud hiss from evap. No Freon. Order and replace evap. ; ordrng 1 W11578004 (Evap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Huntersville, NC 28078
Vincent O.
Job Details: 11/02/2023
Found unit working at this time. Spoke with tech line. Ran diagnostics on all components. No issues found. Customer provided video of issue. Says unit begins making whirling noise before issue begins. Sounds like evap fan. Tech line suggests fan is most likely. Order and replace evap fan.; ordrng 1 W11578030 (Evap fan)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Davidson, NC 28036
Vincent O.
Job Details: 11/02/2023
No problem found with unit. Door ajar alarm activates and sounds after door open 5min. And repeats every 2min. Unit is working as designed. Customer expected alarm to be louder and more frequent.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Troutman, NC 28166
Vincent O.
Job Details: 11/02/2023
Found unit continuously draining. Found f3e1 pressure system fault. Checked and found kink in pressure hose. Removed kink. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Mooresville, NC 28115
Vincent O.
Job Details: 11/02/2023
Found unit has been dropped causing misalignment and blower to rub. Unit will need full rebuild to repair. Advised customer to contact distributor for replacement if possible. ; rqstng P&A on 1 8533643 (Cabinet) and 1 W10806345 (Panel) and 1 W10828905 (Bulkhead) and 1 WP8577230 (Housing) and 1 W10801999 (Wheel) and 1 W10641295 (Bracket) and 1 2XEXTRA (2XEXTRA)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MVW7230HW1
Near Holden, MA 01520
Angel R.
Job Details: 11/02/2023
"Adjusted all 4 legs, checked under washplate for items and found just a few Pennies. Ran calibration and checked for error codes found none. Customer is not on well water and water flow through valve checks out ok. Ran a diagnostics cycle, tested ok. Customer showed proof of purchase from Percys from June-2023."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Worcester, MA 01605
Angel R.
Job Details: 11/02/2023
"Found knob missing and timer broken, quoted customer on parts and labor and she said she will have her maintenance man do the job as she is on fixed income."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ07
Near West Hartford, CT 06117
Chuck M.
Job Details: 11/02/2023
Arrived and refrigerator cooling was off. Set to recommended. Installed evaporator fan motor and tested. Fan is running. Unit is cooling. Advised customer to allow time for unit to reach proper temperature.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Shrewsbury, MA 01545
Angel R.
Job Details: 11/02/2023
"Installed new valve IM and performed fill and harvest test. No leaks, tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hartford, CT 06120
Chuck M.
Job Details: 11/02/2023
Customer complaint is that wash light was on and washer was not working. Ran diagnostics and found no error codes. Ran manual test and normal cycle successfully. Washer checked ok.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Hartford, CT 06120
Chuck M.
Job Details: 11/02/2023
Customer complaint is that washer is not spinning. Ran spin cycle and washer just agitated in 1 direction. Ordered actuator and gear case. ; ordrng 1 W11614637 (Actuator) and 1 W11665996 (Gear Case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGB00
Near China Grove, NC 28023
Vincent O.
Job Details: 11/02/2023
Found broken wire at door hinge area causing no ice. Unit will need door. Provided estimate to customer for repair. Customer does not wish to repair.
We serviced a
KITCHENAID TRIO CD
Model KRFC300ESS09
Near Grafton, MA 01519
Angel R.
Job Details: 11/02/2023
"Installed new damper, tested ok."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS2
Near Northbridge, MA 01534
Aimee Z.
Job Details: 11/02/2023
"Iratic start says open close door Needs new door switches and upper bracket; ordrng 1 W10727360 (Door switch) and 1 W10269458 (Door switch) and 1 WP8206419 (Bracket) and 1 W10211974 (Door switces), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Sutton, MA 01590
Aimee Z.
Job Details: 11/02/2023
"Installed water valve and drain pu,p hose that was ordered. Ran a calibration cycle with lid up.Found splashing back wall seems when in spin splashing leveled tub.Checked leak new hose and valves no drips"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near East Hartford, CT 06118
Chuck M.
Job Details: 11/02/2023
Customer complaint is that dryer is noisy and it is the same issue as 3 months ago. Inspected and found rollers soft and flexing. With heat it progresses. ; ordrng 1 Desamkit (Repair kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28227
Jeff L.
Job Details: 11/02/2023
Left part on front porch took picture also took picture of addressCall complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Charlotte, NC 28212
Jeff L.
Job Details: 11/02/2023
Found control board totally burnt up unit was tripping breaker and would not operate customer has decided to get a new unit she didnt even want the quote
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Easthampton, MA 01027
Chris B.
Job Details: 11/02/2023
Complaint that the unit is not cycling through correctly. Found unit heavily clogged with some black gunk and transmission is starting to fail. Spin cycle is rough. Quoted parts and labor but customer
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Holyoke, MA 01040
Chris B.
Job Details: 11/02/2023
"Complaint that the unit is tripping the breaker panel when plugged in. Found wiring installed incorrect and loose on the plug, adjusted the connections and tighten all screws. Found no issues with the dryer. No error codes present."
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Holyoke, MA 01040
Chris B.
Job Details: 11/02/2023
Complaint that the units oven is not turning on. Found that the touch pad no responding half of the buttons. Will order parts for a return trip. Verified proper voltage to the unit 240v present but buttons on the left and right not responding nor the start button either. Will order parts for a return visit.; rqstng P&A on 1 W11536794 (Control Board)
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW1
Near Southampton, MA 01073
Chris B.
Job Details: 11/02/2023
Complaint that the unit is turning off after 15 seconds. Came into the house to look at the unit. Mentioned to the customer that the office quoted them $129.00 to diagnose the problem and they are aware of it. Customer asked me before doing any diagnostic what would the price range be without looking at the dryer and I mentioned that to be able to find a problem with the unit I first have to open the unit up to verify which component needs serviced and will be quoted for parts and labor and the 129.00 will be waive but if not then the trip fee will be collected. Customer still wanted a quote without looking at the unit. Came into the house but customer didnt want to pay the trip fee so I couldnt verify the problem with that dryer.
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Westfield, MA 01085
Chris B.
Job Details: 11/02/2023
Complaint that the ff section is not cooling properly. Found no steady voltage reading to the evaporator fan. Quoted parts and labor. Will order parts for a return visit.; ordrng 1 WR60X26866 (Evap Fan) and 1 WR55X38248 (Control Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBS03
Near West Springfield, MA 01089
Chris B.
Job Details: 11/02/2023
Replaced part and unit working normal. Great seal on all doors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Lancaster, SC 29720
Jonathan J.
Job Details: 11/02/2023
Complaint not cooling in either zone. I found compressor is locked up r134 inverter had 3 flashes accompanied by 4 flashes. ; ordrng 1 2xtime (2xtime) and 1 W10832994 (Compresser) and 1 W11580434 (Valve) and 1 WPW10143759 (FILTER DRIER UV)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Denver, NC 28037
Ryan S.
Job Details: 11/02/2023
"Customer complained unit not running , unit was a new build and customer had only been in home a few days . Found wires to plug loose.ran unit and unit now working properly.,verified proper operation."
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ00
Near Mount Holly, NC 28120
Ryan S.
Job Details: 11/02/2023
Customer complained of dents on handle. Replaced from pre id ts. Reassembled took pictures and showed customer.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belmont, NC 28012
Ryan S.
Job Details: 11/02/2023
"Customer complained unit making knocks nosie. Ran unit with customer and no noise present. Customer showed video of sound but couldnt make out what noise was and wants loud enough out of ordinary sounds. Took unit apart and checked belt, belt pully, and both drum rollers installed in last call. All check ok. Took off back of unit and checked blower wheel , wheel in place not off balance and nothing in housing. Ran unit after reassembled and ran with clothes in unit no noise heard,called tech line while letting unit run. Ran unit for 15 Minutes and unit didnt make any noise out of normal operation, customer was behind me in kitchen while doing this. Informed tech line of findings and saturation. Tech-line said it could be the belt the way the unit is designed , checked outside vent and top vent flap on homes outside vent and found debris keeping top flap slightly open. Temperature change from cold could cause dryer drive belt to make noise going through idle pulley until heating up. Informed customer of tech-line information. Unit is working as designed. Sr#7737699635."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gastonia, NC 28056
Ryan S.
Job Details: 11/02/2023
Came to install new glass and handle for customer previous tech ordered parts for. Installed glass door handle and screws. Took picture of new door completed and showed customer. Verified proper operation.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Gastonia, NC 28052
Ryan S.
Job Details: 11/02/2023
Retuned to install new Ui installed part and verified proper operation. Showed customer unit working.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Douglas, MA 01516
Aimee Z.
Job Details: 11/02/2023
Installed new ui ad tested completeLast key pad had broken clips damage returning to office
We serviced a
AMANA COOKTOP
Model AKS3040SS
Near Charlotte, NC 28205
Jeff L.
Job Details: 11/02/2023
Drilled out holes on back of burners so I could mount the new ignitors. Replaced ignitors unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28206
Jeff L.
Job Details: 11/02/2023
Found low side line in back of fridge rattling up against the frame readjusted the line noise and vibration went away. Put the defrost heater on as well
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Roger R.
Job Details: 11/02/2023
Installed new main board and checked unit. All checks okay.. ; dspstn on spec-tagged invntry: 1 W11616491 CNTRL-ELEC
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS03
Near South Windsor, CT 06074
Gary V.
Job Details: 11/02/2023
"Inspected and found panel allowing microwave selections , but when supposed to turn on it does nothing and wont time down or cook, quoted and they will call."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near East Windsor, CT 06088
Gary V.
Job Details: 11/02/2023
"Inspected and found lower roller clip broken, will order and return.; ordrng 1 WP90296 (Clip)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Enfield, CT 06082
Gary V.
Job Details: 11/02/2023
"Installed new acu and cycled to temp, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Somers, CT 06071
Gary V.
Job Details: 11/02/2023
"Installed bin and bin parts, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Longmeadow, MA 01106
Roger R.
Job Details: 11/02/2023
"Found really heavy frost on freezer evaporator. Initiated forced defrost and heater came on and also checked for continuity which checked ok. Will need a new main board. ; ordrng 1 WPW10675033 (Board, control) and 1 W11661208 (Cover, sensor)"
We serviced a
GE OVEN
Model P2S975SEP3SS
Near East Longmeadow, MA 01028
Gary V.
Job Details: 11/02/2023
"Inspected and found oven control no longer sending proper voltage for bake, bake element tested fine. Quoted and they will call."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near East Longmeadow, MA 01028
Gary V.
Job Details: 11/02/2023
"Inspected and found door glass trim peeling off door, needs front door glass assy, will submit estimate and call with return date.; rqstng P&A on 1 W11176456 (Outer door glass assy) and 1 W11178521 (Name plate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fort Mill, SC 29715
Mitch H.
Job Details: 11/02/2023
Tested and found water leaking from underneath when dispenser in activated. Unable to determine exactly where leak is coming from due to proximity to floor. Unit is built-in and will need to be pulled out. Will require two techs and 2 time frames. Requesting P&A for valve and water lines as well as extra tech and time.; rqstng P&A on 1 W11243758 (Valve) and 1 W11212166 (Tube) and 1 W11565275 (Tube) and 1 W11533506 (Tube) and 2 WP2300868 (Fitting)s and 1 2Xtime (2X time) and 1 2techs (2 techs)
We serviced a
SAMSUNG RANGE
Model NE63A6511S/AA
Near Mansfield, MA 02048
Aimee Z.
Job Details: 11/02/2023
Installed new fan and blade completeStarted to here and showed Cust
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Roger R.
Job Details: 11/02/2023
Installed new main board and checked unit. All checks okay.. ; dspstn on spec-tagged invntry: 1 W11616491 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWB750WQ0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 11/02/2023
"Replace suspension rods, tested operations performed a diagnostics cycle. No additional issues found everything is working normally no excessive bounce from tub."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Andover, CT 06232
Jeremy B.
Job Details: 11/02/2023
Refrigerator not cooling. Keeps powering on and off every few seconds. Tried entering diag but cant. Needs new UI and main control. ; rqstng P&A on 1 W11224256 (Control) and 1 W11387387 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Bristol, CT 06010
Ruben C.
Job Details: 11/02/2023
Replaced evap fan motor and blade tested operation normal fan is operating normally; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
WHIRLPOOL RANGE HOOD
Model UXI200DYS
Near Charlotte, NC 28210
Jeff L.
Job Details: 11/02/2023
Found blower motor in attic making a loud horrible noise the noise is internal in the motor assembly needs to be replaced please schedule for two timeslots as it is noted in Parts list.The fan motor has its on model and serial number Model UXI1200DYSSERIAL XHC1678054; ordrng 1 WPW10294026 (Blower motor) and 2 2xframe (2xframe)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS6A
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 11/02/2023
Installed new Cntrl and latch and tested panel lights up and fills washes and drains complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, NC 28262
Robert A.
Job Details: 11/02/2023
"I was a helper, VO was the primary tech.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Crouse, NC 28033
Ryan S.
Job Details: 11/02/2023
"Customer complained unit not spinning clothes out after starting. Customer said it does work sometimes, just not all the time. Checked error codes and found f7e7 error stored. Ran service mode and all functions including all spin functions working. He led all harnesses for loose connections on board and parts under unit, cap, actuator, motor. Ran drain spin mode with clothes in while calling tech line. Ran service test spin. Getting proper voltage to motor during spin, proper polarity and voltage to unit. And motor has proper resistance across windings. Unit is working mechanically and electrically ok. Techline said to check for obstructions or buildup on inner tub. Cant get wqshplate off. Putting in for gearcase, inner basket, and Washplate and bolt and spinner nut. Informed customer basket will be delivered to home, call office when checked basket for damage. Sr#7737412107. ; rqstng P&A on 1 W11449840 (Gearcase) and 1 W11178224 (Basket.), ordrng 1 W10752187 (Screw), rqstng P&A on 1 W11550891 (Washpalte) and 1 W11551646 (Nut) and 1 2xtimeframe (2xtimeframe), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 11/02/2023
"Customer complained unit leaking from front. Ran unit with front panel off. Found unit was not level and leaning forward. Adjusted legs and ran unit more unit not leaking. Informed customer to make sure unit doesnt have too many Suds in it , if leaks again to check for suds. door gasket good and no leaks from vent or dispenser. Verified proper operation."
We serviced a
KITCHENAID BELLA
Model KRFC704FSS00
Near Cornelius, NC 28031
Robert A.
Job Details: 11/02/2023
"Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the lights and fans are running fine. Both areas are warm, the compressor is not running. I tested power from the Orion control to the compressor. The board is receiving power (124v), but is not sending it to the compressor (p15-1,2 &3). The unit needs at least a new control board to restore power to the compressor. I quoted the cx and collected the service call fee by CC."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Charlotte, NC 28216
Robert A.
Job Details: 11/02/2023
Cx complaint that the unit is not dispensing ice. I mentioned to the cx the unit is OOW. He refused to pay the service call fee. I did not diagnose the unit.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Holyoke, MA 01040
Chris B.
Job Details: 11/02/2023
Tried calling customer but no answer. Will try again tomorrow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Charlotte, NC 28216
Robert A.
Job Details: 11/02/2023
Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I removed the rear panel and seem a large amount of roaches. I put the rear panel back and informed the cx that we can not work on the unit because of the roaches.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Charlotte, NC 28216
Robert A.
Job Details: 11/02/2023
Cx complaint that the is not cooling at all. I inspected the unit to confirm the complaint. I found the lights and fans are good. However to compressor is buzzing and stops with a click. The compressor is very hot to the touch. The unit needs a new compressor to resolve the issue. Im ordering the part for the return visit. ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Access valve)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28208
Robert A.
Job Details: 11/02/2023
Cx complaint that the unit is not starting at all. I inspected the unit to confirm the complaint. I found the unit is getting 0v at terminal block and at the wall. The fuses and element are in good condition. The unit needs proper voltage from the wall to resolve the issue. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Middletown, CT 06457
Jeremy B.
Job Details: 11/02/2023
Dishwasher not cleaning. Ran diag found heater fault and motor fault. Ran diag and heater not coming or motor. Needs new control and motor sump assy. Heater ohmed out fine. ; rqstng P&A on 1 W11025157 (Motor sump assy) and 1 W10906426 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plainville, CT 06062
Ruben C.
Job Details: 11/02/2023
Checked unit found some functions will not function on controller ordering control and encoder; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control) and 1 W11665945 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Charlotte, NC 28213
Jeff L.
Job Details: 11/02/2023
Replacednparts ordered by previous tech unit ran and checked OK.Call complete
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Charlotte, NC 28227
Jeff L.
Job Details: 11/02/2023
Found dryer completely did a new operation check power coming in voltage was good checked all safety thermostat they were all good check door switch it was good light was shutting on and off I have no power coming out of timer to motor no noise from down below just sits in quiet status.Part#W11625516Part#W11685947; ordrng 1 W11625516 (Start switch) and 1 W11685947 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mint Hill, NC 28227
Jeff L.
Job Details: 11/02/2023
Replace parts ordered by previous technician freezer doors opening and closing properly now unit ran and checked OKCall complete; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Simsbury, CT 06070
Chuck M.
Job Details: 11/02/2023
Installed gaskets and corrected with blow dryer. Showed customer it works. ; dspstn on spec-tagged invntry: 2 W10830162 DOOR GASKET GRY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near West Hartford, CT 06117
Chuck M.
Job Details: 11/02/2023
Installed heater and control. Set temperatures to recommended.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model KDTM404KPS0
Near West Hartford, CT 06107
Chuck M.
Job Details: 11/02/2023
Customer complaint is that dishwasher was leaking. Inspected and found heater bushings worn. Replaced heater per service pointer and S code S17304. Tested and no leaks found. ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
GE REFRIGERATOR
Model ZISS360DKBSS
Near Clover, SC 29710
Mitch H.
Job Details: 11/02/2023
Arrived and found that refrigerator is a GE Monogram not Whirlpool. Advised customer that we do not service these under warranty. She said that her warranty company is who she dealt with.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near York, SC 29745
Mitch H.
Job Details: 11/02/2023
"Replaced control and bake element. Tested, now operating properly.; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/02/2023
"Confirmed issue, no response from keyboard. Removed and replaced control panel. Turned breaker back on, tested, all functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/02/2023
"Found ice stuck in harvest position, would not cycle . Ordering ice maker. Checked part availability and scheduled return visit for 11/7 am; ordrng 1 W11546935 (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 11/02/2023
"Checked and found leak coming from around heater, water dripping onto electrical connection causing unit to trip breaker. Replaced heater from t/s under service pointer W11540964. Tested and unit operating properly.; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Fort Mill, SC 29708
Mitch H.
Job Details: 11/02/2023
"Removed microwave from cabinet, disassembled, replaced inverter, found new magnetron damaged out of box. Reordered magnetron, checked part availability and scheduled return for 11/7 pm; ordrng 1 W11346197 (Magnetron), dspstn on spec-tagged invntry: 1 W11346197 MAGNATRON"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fort Mill, SC 29715
Mitch H.
Job Details: 11/02/2023
"Replaced all LED modules and door gasket. Checked operation, all lights functioning correctly and door sealing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, CT 06053
Ruben C.
Job Details: 11/02/2023
Checked unit found unit completely frozen had to defrost to get to harness found harness burnt ordering evap harness; ordrng 1 W11581973 (Harness)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Middletown, CT 06457
Jeremy B.
Job Details: 11/02/2023
Installed new basket and suspension. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 11/02/2023
Dryer not heating. Tested power and found 0vac between l1-L2 found customers plug loose causing poor connection. Must replace plug.
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/01
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 11/02/2023
"Found blown fuse and broken door switches. Needs new harness, interlocks, switches and fuse. ; ordrng 1 00631510 (Fuse) and 1 00614767 (Switch) and 1 00631512 (Switch) and 1 00631512 (Switch) and 1 00648812 (Interlock) and 1 00648813 (Interlock) and 1 00757665 (Harness)"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP01
Near Lincolnton, NC 28092
Ryan S.
Job Details: 11/02/2023
"Retuned to install part ordered. Installed new UI panel. Ui working, tried microwave, options and oven, all buttons working and unit verified working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Belchertown, MA 01007
Chris B.
Job Details: 11/02/2023
Replaced all parts and unit working normal.