We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/11/2024
Call tech line SR # 7740297373 we found defrost thermistor out of range it thinks the freezer is about 100 degrees. Per technical support the defrost. The thermistor is not on the parts breakdown. That is why we couldnt find the part. called Marcone. They couldnt find the part number called Randy. He was able to look up the part Replaced defrost thermometer from truck stock tested all OK steam evaporator coil.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Worcester, MA 01605
Glenn
Job Details:
11/11/2024
"Found mice chewed through the wires to the valve. No covered by warranty order part call 508-873-0246 Janice ; ordrng 1 W11590537 (Lower harness), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Easthampton, MA 01027
Mike K.
Job Details:
11/11/2024
"Cs says we were hear before and was quoted $500+ but unit had started working again, has stopped again. 25 in freezer, 55 per n rfCompressor running very quietly, fan not running.Measured 6 vdc white to red for evap fan, 12 bag back to red. Quoted for evap cover/labor. Fan itself is hard to turn, not free spinning.Cs Will call office tomorrow as he says we were here less then a month ago for same thing and service call was collected then, collected service call today as well, so should have a total of $258 already collected"
We serviced a
MAYTAG REFRIGERATOR
Model JFC2089HES
Near Northampton, MA 01060
Mike K.
Job Details:
11/11/2024
"Unit not cooling properly either section. Has good air flow to rf.ice block in upper right of evap. Sealed system failure Also control doesnt work, cannot make any selections. Quoted for sealed system (compressor,evaporator, drier), control and labor. Denied. Collected for service call only"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Amherst, MA 01002
Mike K.
Job Details:
11/11/2024
"unit drains fine, but not washing. Fills but wash motor not running. Replaced sump assy and unit is testing fine. Completed diagnostic cycle fine. Verified unit heating.; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP"
We serviced a
KITCHENAID M/W OTR
Model KMHC319EBL3
Near South Hadley, MA 01075
Mike K.
Job Details:
11/11/2024
"Unit runs but does not heat, cannot hear the magnetron running. Quoted for magnetron/ labor. Accepted. Replaced magnetron and tested before installing, heatin; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Hadley, MA 01075
Mike K.
Job Details:
11/11/2024
"Replaced spray arms and filter screen, lots of mold in unit. Has an F7e1 error for not heating and coil is burnt out. Verified not heating in diagnostics. Office to contact when part comes in with authorization to schedule return.; rqstng P&A on 1 W10518394 (Element), dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE 1 W10876537 DRAIN PUMP , and 1 WPW10545278 DRAIN HOSE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Chicopee, MA 01020
Mike K.
Job Details:
11/11/2024
"Installed two bins, holding fine."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Worcester, MA 01602
Glenn
Job Details:
11/11/2024
Installed inner basket tested all ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Dallas, NC 28034
Ryan S.
Job Details:
11/11/2024
"Returned to install new gearcase, slider and wash plate. Installed parts , ran diagnostics and high speed spin and agitare. Verified proper operation. . ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, SC 29745
Mitch H.
Job Details:
11/11/2024
"Tested and ran diagnostics. Found multiple error codes. F1E1 control, F4E3 pump error and F1E2 control. Ordering control and sump assembly. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11637581 (Control) and 1 W11613479 (Sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB01
Near York, SC 29745
Mitch H.
Job Details:
11/11/2024
"Removed and replaced drip pan. Tested, still will not drain. Refrigerator has been off since last visit, no ice remaining. Attempted to clear drain various ways, including using nitrogen to try to blow through drain. Nothing worked. Called tech line spoke to Austin SR #7740301510. He is referring this for replacement. Advised customer that Whirlpool should be in touch with him in 3 to 5 business days."
We serviced a
MAYTAG WASHER
Model NOT AVAILABLE
Near Chicopee, MA 01020
Mike K.
Job Details:
11/11/2024
"Came as third party, but no model/serial tag. Does not have original warranty card. Per Randy at office they can attempt to get new tag through whirlpool, but nothing we can do on our end.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model GDT530PGP5BB
Near West Springfield, MA 01089
Mike K.
Job Details:
11/11/2024
"Has been starting cycle and not getting water, unit would turn off after 5 minutes and beeping.Started cycle on arrival and filled fine, wash motor working fine. Cancelled and drained properly. Repeated 3x and each time filled fine and went into cycle fine.Let last cycle run for 10+ minutes. At this time unit is functioning properly.Put into diagnostics and no errors. Components tests work fine."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near West Springfield, MA 01089
Mike K.
Job Details:
11/11/2024
Replaced bellow and ran rinse and spin cycle fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/11/2024
"Ran unit for some time on a heavy wash cycle checking for leaks from front door area found no water dripping, ran a regular wash cycle and watched from door finding water dripping from left corner near hinge. Found water coming from tub due to a warp in inner door liner will order new door liner,gasket,spray arm and gasket for vent due to water stains from venting. All parts tentative p/a ; ordrng 1 W11513971 (Inner door) and 1 W11725437 (Gasket) and 1 WP8269259 (Gasket) and 1 WPW10491331 (Spray arm), states that autho needed"
We serviced a
JENN-AIR OVEN
Model JDRP548HL01
Near Charlotte, NC 28209
Clinton
Job Details:
11/11/2024
Sr number 7740298686 found clip shorting straight to ground. Removed clip no longer shorting issue is fixed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, NC 28207
Clinton
Job Details:
11/11/2024
Unit leaking from from drain pump motor assembly I took the drain pump off tried to get it to seal properly ; ordrng 1 W11416362 (Sump pump)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Charlotte, NC 28216
Clinton
Job Details:
11/11/2024
I have already documented with tech line once for this. The unit doesnt not have shipping bolt the suspension feels nice and firm unit has no error codes. 7740244379 I believe it is the floor It self. She shown me multiple videos that seem completely normal for this unit. And I have ran I spin cycle on my previous visit with clothes in it. I dont seen and repairs the machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Charlotte, NC 28226
Clinton
Job Details:
11/11/2024
Frost pattern is almost none existent. Also noticed foods in freezer starting to thaw confirms it is a seal system issue with long run time ordering evap and compressor ; ordrng 1 W11282685 (Evap) and 1 W11358352 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near Charlotte, NC 28208
Clinton
Job Details:
11/11/2024
Unit has a failed bake element. Called safety to report findings. Sr number 7740265349 floor is damaged from fire department moving stove I never pulled stove quoted 375.00 for repair customer doesnt want to fix unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, NC 28214
Clinton
Job Details:
11/11/2024
4-3 error and heater error unit has a failed pump replaced pump with truck stock pump assembly heater is no active as well unit washing; used 1 W11613479 (Pump) from stock
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0MS0
Near Wolcott, CT 06716
Andre
Job Details:
11/11/2024
Ck unit upon arrival and found oven light not working check voltage and found 18VAC install control board and found only 27VAc check power to chassis ground and found 120 on my Neutral line and zero from live line contact personal and go over diagram and harness and same issue order harness for repair ; ordrng 1 W11465032 (Harness)
We serviced a
WHIRLPOOL RANGE
Model JES1750ES1
Near Meriden, CT 06451
Jimmy R.
Job Details:
11/11/2024
"Installed all new parts and ran unit downdraft found unit is now working and selections are now operating normally, heated oven to temp and checked burners all operations now working to specs"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Litchfield, CT 06778
Ruben C.
Job Details:
11/11/2024
Checked unit found left front burner was taking longer to ignite adjusted screws on burner tested operation normal now igniting normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Bristol, CT 06010
Ruben C.
Job Details:
11/11/2024
Checked unit found capilary tube cover in drain hole cousin freeze up remove tubing cover took pic defrosted drip pan tested operation normal
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Charlotte, NC 28214
Clinton
Job Details:
11/11/2024
Parts are still received set up once parts arrive; saved tckt
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28214
Clinton
Job Details:
11/11/2024
Blower making noise cracked blower wheel hitting the shield . ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/11/2024
Complaint dishwasher is not drying I found 10-3 and over suds found. No additional issues found heater has 7.3 amp draw dishwasher has proper voltage getting to it. Customer siphon all the rinse agent out of the dishwasher the other day because she stated it is causing her dishes to stink. I found customers dishwasher detergent and rinse agent are all natural. No other than detergent is creating a lot of sides. That does not dissipate when whisked.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/11/2024
I replaced user interface tested operations of dryer no further issues found touchscreen. Dryer is heating And spinning.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/11/2024
Cleared f1e0 f1e1 f2e1 went to install new and user interface opened up unit and discovered unit is infested with cockroaches. Cannot service unit due to cockroach infestation. Advise customer to contact manufacture as we cannot service.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/11/2024
Complaint dial selector knob is not working to change cycle Replaced ui cleared f6e3 f4e4 f4E3 error codes verified 122 L2 118L1 241 vac red black no further issues found dryer is heating fine. All cycles and options and functions on user interface are now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/11/2024
"I replaced all previously ordered parts. I also applied silicone sealer around interior liner of both the freezer zone and the fresh food zone throughout intrusion set temperatures to recommended settings both freezer and fresh food top mount fridge located in the garage. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR , used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
LG DRYER
Model 512KWSB17342
Near Sharon, MA 02067
Aimee Z.
Job Details:
11/11/2024
Found the belt broken and needs new pully; ordrng 1 4400EL2001F (Belt) and 1 Deltae3002a (Pully)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Norfolk, MA 02056
Aimee Z.
Job Details:
11/11/2024
"Part not with me because call was scheduled after delivery of my parts on Friday Cust also going through with fridge evaporator pan kit Because still has water under draw right side fridge .; ordrng 1 W11457241 (Drain kit), dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Millis, MA 02054
Aimee Z.
Job Details:
11/11/2024
Cust running such small loads explained when using sensor setting need a full load.Or will shut off heat advised to use time dry
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/11/2024
"Checked and found that bolt holding wash plate had come loose causing wash plate to spin and make noise. Removed bolt and wash plate, ensured plate was in good condition. Reinstalled and tightened and secured bolt. Tested, now operating properly. Collected for call on cc."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/11/2024
"Checked and found freezer packed so full that all airflow was blocked and evaporator completely frozen over. Ice maker cycled and operated properly. Customer is going to clean out freezer and unplug refrigerator. Advised them to allow 48 hours for unit to completely thaw and that they will need to monitor for water on floor behind unit as it will likely overflow drain pan. Once unit is completely thawed they can plug it back in and it should cool normally. Evaporator fan, compressor and condenser fan operating properly. Advised customer not to pack freezer to point of restricting airflow."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Holden, MA 01520
Glenn
Job Details:
11/11/2024
Installed left and right door hinges just all OK; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Concord, NC 28027
Johnny
Job Details:
11/11/2024
"Cx stated unit makes noises. Confirmed complaint, basket was off track causing an abnormal noise, readjusted. Reassembled unit, working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Bellingham, MA 02019
Aimee Z.
Job Details:
11/11/2024
Loaded washer with towels needs suspension rods and a slider with rotor.Noise coming from slider also find needs new rotor makes scraping noise; rqstng P&A on 1 W11130356 (Suspension) and 1 W10734521 (Clutch) and 1 W10754161 (Rotor)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS03
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/11/2024
I replaced door assembly swapped over all hardware from original door to new door. Replaced all previous ordered parts. No further issues found icemaker cycled and passed in diagnostics menu icemaker filled with water and diagnostics menu customer to allow 72 hours for ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Charlotte, NC 28226
Caleb
Job Details:
11/11/2024
Customer was under the impression that we would have a part for her unit per whirlpool. I took pics of the part in question. Advised customer that she is out of her 30 day cosmetic and that part wouldnt be covered. Unit checks fine at this time.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Charlotte, NC 28214
Clinton
Job Details:
11/11/2024
Half of the burner is not light needs new burner ordered. Placed ordered; ordrng 1 W11563195 (Burner)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Charlotte, NC 28212
Caleb
Job Details:
11/11/2024
"Removed water and was able to get a serial number, unit is under warranty. Advised customer to contact whirlpool, if call back unit needs lower harness."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Matthews, NC 28105
Caleb
Job Details:
11/11/2024
Replaced heater. After testing unit the neighborhood lost power. Also tub is grinding on top panel leaving an excess amount of metal dust and shavings on the whole unit. ; used 1 WP8544771 (Heater) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ09
Near Charlotte, NC 28215
Caleb
Job Details:
11/11/2024
There is either a leak or a restriction somewhere. I checked the evap and couldnt confirm a leak at the freezer evap. Possible its in the cabinet. Compressor is running fine. You can hear the R600 pushing through the evap like water. Seems more like a restriction. R600a. ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Filter) and 1 W11546692 (Evap)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Charlotte, NC 28226
Caleb
Job Details:
11/11/2024
Replaced harness. After replacing harness evap fans started working. Unit checks fine
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Charlotte, NC 28269
Johnny
Job Details:
11/11/2024
Could not verify complaint. Tested all components unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Huntersville, NC 28078
Johnny
Job Details:
11/11/2024
"Bouncy basket, installed new suspension rods. Ran test cycle. Unit working as designed.; used 1 W11130362 (SUSPENSION) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Denver, NC 28037
Ryan S.
Job Details:
11/11/2024
"Customer complained of leaking she said her husband pulled you out and it was leaking from the water valve in the back of unit. Also complained of freezer door handle being loose. And ice clumping in ice bin. found no issues with airflow to ice bin said it had been clumping more since they hadnt been using it . informed her that it needs to be used every once in a while to stir ice so that it doesnt clump together . tighten handle handle now good. Found water inlet valve is cracked and leaking. Turned water back off. Ordering inlet valve on back of unit, informed customer office will call when job is authorized and parts come in. ; ordrng 1 W11312191 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cornelius, NC 28031
Johnny
Job Details:
11/11/2024
"Cx stated unit dont heat and hard to spin, quoted cx for pulley heater and fuse replacement. Collected trip fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL30IGX00
Near Cornelius, NC 28031
Johnny
Job Details:
11/11/2024
Tech was assigned as a helper;
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28209
Mitch H.
Job Details:
11/11/2024
"Arrived, attempted to pull range out to access gas valve, would not pull out. Customer tried, no success. He called his contractor, he came and pulled range out. Turned gas off. Disassembled, removed and replaced left and right manifolds. Turned gas back on, used bubble solution to check for leaks at all tubing connections and orifices. No leaks found. Reassembled, tested, all burners operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/11/2024
"Customer says noise happens every time she opens and closes doors. Unable to duplicate noise by doing this at time of visit. Entered diagnostics, tested all fans, no unusual noise from fans. Did notice slight noise from damper on opening and closing. Customer says that does sound like noise she hears. Ordering damper. Checked part availability and scheduled return for 11/15 AM ; ordrng 1 WPW10196393 (Damper)"
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near McConnells, SC 29726
Mitch H.
Job Details:
11/11/2024
"Tested and ran diagnostics. Found F9E1 long drain error. Disassembled and removed front, found drain pump screen clogged. Cleaned and reinstalled. Reassembled and tested washer, operating and draining properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL30IGX00
Near Cornelius, NC 28031
Ryan S.
Job Details:
11/11/2024
"Returned to install parts ordered. Has helper JW. Installed fill tube (old fill tube full of ice). and filter housing/mount -kit. Ran derive test 97 icemaker filled w water, cycled icemaker . Verified proper operation. Covered with autho ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Belmont, NC 28012
Ryan S.
Job Details:
11/11/2024
"Customer complained of frost buildup in freezer. Upon arrival found ice buildup near Evette fan and below near drain fill tube was leaking from icemaker area. per service pointer W11750800, ordering fill tube service kit. Turned ice maker off untill return call, removed ice buildup. Informed customer office will call when part comes in. ; ordrng 1 W11750811 (Fill tube kit)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOES3030LS01
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/11/2024
"Customer complain unit would not set time. Confirmed complaint found ui control faulty. Replaced part from preid -truck stock . verified proper operation and set time, showed customer."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Bessemer City, NC 28016
Ryan S.
Job Details:
11/11/2024
"Upon arrival, checked unit found you are not responsive opened up unit control board has flashing steady green light and there is 5 V DC to the UI per service Manuel test. Unit needs Ui not main control. Can see corrosion on Ui around Ui harness. Tried to clean off with alcohols scrub. Ui still not responding. Ordering ui. Called Randy. Randy said to return control and order ui , no extra charge to customer. ; ordrng 1 W10861510 (UI)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Berlin, CT 06037
Andre
Job Details:
11/11/2024
Ck unit upon arrival and found left door spring ejected from hinge replace left hinge assembly and unit is now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Cromwell, CT 06416
Andre
Job Details:
11/11/2024
Ck unit upon arrival and found front left burner flames would not adjust install switch from truck stock and test unit and flames is now adjustable unitn; used 1 Wpw10434452 (Switch) from stock
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Middletown, CT 06457
Andre
Job Details:
11/11/2024
Ck unit upon arrival and per customer no matter what size load unit runs the UL error would always pop up add clothes to unit and ran rinse and spin to get clothes wet and once unit goes into spin cycle UL pop back up. Customer did state that unit did not bang around which prompt me to check screw supporting rotor which I found that was backing out secure screw back in place and ran spins unit now operating to manufacturers specs
We serviced a
WHIRLPOOL RANGE
Model JES1750ES1
Near Meriden, CT 06451
Andre
Job Details:
11/11/2024
Tech was assigned as a helper;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, NC 28270
Caleb
Job Details:
11/11/2024
"Ran diagnostic tests via control on all baffle motors and fans, no vibration noise or issues found, removed stickers on back if unit and advised customer of things to check if unit still makes noise. If call back order 1 evap motor W11578030 and fan WP67006337."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mooresville, NC 28117
Johnny
Job Details:
11/11/2024
Installed new part. Tested water. Working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS4
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/11/2024
Found needs new wash pump Fills and drain can hear the pump humming Cust not sure buying new or repairing
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS04
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/11/2024
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Holden, MA 01520
Glenn
Job Details:
11/11/2024
F2E2 found poor connection from user interface to control board causing no washer operation order parts ; rqstng P&A on 1 W11478526 (User interface) and 1 W11596129 (Ui harness) and 1 W11419171 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Kannapolis, NC 28083
Johnny
Job Details:
11/11/2024
Installed new part. Tested unit. Working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Wilbraham, MA 01095
Jorden
Job Details:
11/11/2024
"Arrived and found error code 7,1 (no heat) stored in system. Found element receiving 120v but not operating, verified hi-limit closed and element open, replaced and tested fine. Unit was installed improperly and found feet missing. Advised customer how unit should be installed. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER and 1 W10804115 CNTRL-ELEC"
We serviced a
GENERAL ELECTRIC WASHER
Model GFD55ESSN1WW
Near Palmer, MA 01069
Jorden
Job Details:
11/11/2024
"Arrived and installed thermistor parts ordered, ran for 10+ min, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Springfield, MA 01105
Jorden
Job Details:
11/11/2024
"Arrived and installed new gas valve, burner heads and burner caps. Left back burner now works fine but no change to the center burner. Contacted tech support and they requested the center manifold valve be changed. SR #7740292138; ordrng 1 W11509686 (Center manifold valve)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near York, SC 29745
Mitch H.
Job Details:
11/09/2024
"Found washer unplugged on arrival. Plugged back in, indicator lights constantly scrolling from left to right. Washer will not respond to any inputs. Customer had unplugged washer before and when plugged back in lid unlocked but would not drain. Unable to enter diagnostics or run any tests or cycles. Will power off but if power button is pushed, scrolling begins. Ordering control and user interface. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11675700 (Control) and 1 W11675701 (UI)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near York, SC 29745
Mitch H.
Job Details:
11/09/2024
"Checked and tested. Found refrigerator compartment cooling and operating properly. Freezer compartment too warm, does not have full frost pattern. Customer says problem is intermittent. Unit has a sealed system issue. Refrigerator is slightly over a year old. Advised customer that sealed system is still under factory warranty and they would need to contact Samsung for warranty service."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/09/2024
Checked and found excessive gaps between front of drum and dryer front panel causing things to get caught. Ordering drum. Advised customer that drum will ship directly to them and they will need to inspect part for damage and call to schedule.; ordrng 1 W10899578 (Drum)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Belmont, NC 28012
Mitch H.
Job Details:
11/09/2024
Customer said washer gets off balance on anything but small loads and doesnt seem to be agitating correctly. Tested and ran diagnostics. Found F7E1 tachometer error. Also found movement in tub. Ordering control board. Suspension kit already on order. Will install all parts on return visit.; ordrng 1 W11419051 (Control)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, NC 28037
Mitch H.
Job Details:
11/09/2024
"Pulled microwave partially from wall. Removed and replaced appliance manager and console. Turned power back on, programmed console for correct model number. Reinstalled in wall, tested, all functions operating properly."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Lincolnton, NC 28092
Mitch H.
Job Details:
11/09/2024
"Checked and found F3E2 sensor error. Dryer not reading dryness correctly. Ordering sensor bars and harness, and kit. Will install all on return visit. Advised customer that office will call to schedule when parts arrive.; ordrng 2 WP3387223 (Sensor bars)s and 1 WPW10298258 (Harness) and 1 4392067 (Dryer kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/09/2024
Checked and found that washer has a roach infestation. Advised customer that I could not service washer because of this and that warranty would not cover repairs related to infestation. No service performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/09/2024
Checked and found ice maker operating properly. Installers deformed and damaged ice maker fill tube causing it to leak behind ice maker and water to run to freezer floor. Ordering fill tube. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11750811 (Fill tube)
We serviced a
LG WASHER
Model WT7900HWA
Near Granby, CT 06035
Gary V.
Job Details:
11/08/2024
"Inspected and found PE fault for pressure system problem, checked air hose and dome and tested fine, main acu faulting and wont start either, unit needs main acu and pressure switch, main pcb shows nla."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Springfield, MA 01109
Jorden
Job Details:
11/08/2024
"Arrived and found error code F5E2 (door lock failure) stored in system, cleared codes. Could not replicate spinning/noise issue, ran auto test mode and a cycle with something inside. Customer education on to utilize cycles and spin speed options based on whats going inside unit."
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADS21
Near Pineville, NC 28134
Caleb
Job Details:
11/08/2024
Sent estimate of repairs needed. While getting estimates for parts and labor needed customers brother used WD-40 on valves and unit worked fine after. Provided customer copy of estimate. Collected service call.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Simsbury, CT 06070
Ruben C.
Job Details:
11/08/2024
Replaced control unit is good not plugged in to test unit is on display
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Naugatuck, CT 06770
Andre
Job Details:
11/08/2024
"Ck unit upon arrival and install control board,harness and suspension kit ran calibration and ran quick cycle and unit is now operating to manufacturers specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Naugatuck, CT 06770
Andre
Job Details:
11/08/2024
Ck unit upon arrival and found user not communicating and unable to start order parts to complete repair ; ordrng 1 W11460908 (Control panel) and 1 W11632709 (Control) and 1 W11672039 (Control board)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Naugatuck, CT 06770
Andre
Job Details:
11/08/2024
Ck unit upon arrival and found basket slamming against rail with and without garments . Install suspension from truck stock and and calibrate unit and add garments and ran a cycle to get clothes damp then run drain and spin and unit is now operating to manufacturers specs ; used 1 W11130362 (Suspension) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Granby, CT 06060
Gary V.
Job Details:
11/08/2024
"Inspected and found f8e4 leak fault, found leak coming from drain hose and wash pump is loud, will submit estimate and call with return date.; rqstng P&A on 1 W11416362 (Wash pump) and 1 W11414944 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Springfield, MA 01109
Jorden
Job Details:
11/08/2024
"Arrived and installed new damper/suspension kit, tested fine."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near York, SC 29745
Mitch H.
Job Details:
11/08/2024
"Disassembled, removed agitator, found nothing beneath it. Removed wash basket, nothing beneath it either. Checked motor, moves freely in both directions. Capacitor, actuator, harness, and control have all been replaced, no issues found with those. Drain hose is inserted correctly. Based on engineering recommendations ordering gear case and motor. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11449840 (Gear case) and 1 W11283592 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Douglas, MA 01516
Lee
Job Details:
11/08/2024
Installed control tested okay
We serviced a
MAYTAG WASHER
Model WFW70HEBW2
Near Brimfield, MA 01010
Lee
Job Details:
11/08/2024
"Incorrect clamp ordered, ordering correct one, returning weds. Am; ordrng 1 W11266654 (clamp)"
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw1
Near Norton, MA 02766
Aimee Z.
Job Details:
11/08/2024
Repeat customer Put in spin found needs new Gearcase and washplate.Cust buying new washer
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Matthews, NC 28104
Caleb
Job Details:
11/08/2024
Replaced control. Unit checks fine. If call back order moisture sensor.
We serviced a
WHIRLPOOL WALL OVEN
Model WFE505W0JS0
Near Charlotte, NC 28215
Caleb
Job Details:
11/08/2024
Replaced control unit preheated to 350 and cycled properly. Unit checks fine.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Clover, SC 29710
Clinton
Job Details:
11/08/2024
Replaced door stricken door no closes properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clover, SC 29710
Clinton
Job Details:
11/08/2024
Control does not send voltage out to motor or actuator unit does nothing but lights up no noise or anything ; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Charlotte, NC 28207
Clinton
Job Details:
11/08/2024
Installed funnel from old dispenser
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Charlotte, NC 28202
Clinton
Job Details:
11/08/2024
Order control the unit was in perfect order when I arrived verified unit goes in tot defrost. Order control; ordrng 1 W11446726 (Control)