Ryan S.

Advantage Appliance Repair Inc. Rated 5.0 out of 5 stars based on 43 customer reviews

We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Belmont, NC 28012
Ryan S.
Job Details: 02/09/2024
"Customer complained of noise when running unit. Foudn noise associated with turntable motor. Ordering new turntable motor and ring, scheduled return call for 2-19-24pm customer will be out of town next week. ; ordrng 1 W10642989 (Motor) and 1 W11252182 (Ring)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Charlotte, NC 28209
Ryan S.
Job Details: 02/09/2024
"Retuned to call and checked pressures, pressures normalise in ref section but then low side goes into deep vaccum. Too off cap tube on ref side evap to make sure no clog at braze point. Re brazed and found evap not clogged. Went to replace 3 way valve body. (Previous call unit started cooling at stopped. Found filter dryer clogged. Charged unit after installing new filter dryer and charged system, unit started cooling again and stopped again, ordered 3 way valve body thinking clog in 3way valve.) went to change 3 way valve and when moving filter dryer heard Freon escape from clog in 2nd new filter dryer. Took off shrader valve and found black suit like substance on filter dryer shrader valve. Called Randy he said its from old compressor burning something. Its whats causing unit to to clog filter driers. Called techline techline sending into review. Due to unit being contaminated . Sr#7738442231 someone will contact the customer in the near future."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Holly, NC 28120
Ryan S.
Job Details: 02/09/2024
"Customer complained of long dry times, found exhaust was smashed. Dryer was also on a wood pedestal informed customer she will need to buy new exhaust system to fix issue. Unit is in a closet and when pushed back it smashes vent casing airflow to not flow properly causing long dry times. Verified proper operation when unit isnt. Hooke duo to exhaust."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 02/09/2024
"Customer said she washed a dog bed and it slung water everything. Informed customer she cant was a dog bed in this unit. It will get off balance and water will splash over edge. Ran component activation and all functions working properly and unit spinning properly. Ran quick wash and unit didnt leak or show signs of getting off balance. Verified proper operation. Called techline to document. Techline agreed, cant wash dog bed due to unit getting off balance. Sr#7738438887"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Mount Holly, NC 28120
Ryan S.
Job Details: 02/09/2024
"Customer complained of grinding noise from, turntable. Ran unit heard a slight noise once. Replaced turntable motor from pre id ts. Ran unit for 3 min no noise, unit working as designed. Verified proper operation."
Nicole
Lincolnton, North Carolina
02/13/2024
Ryan was amazing! Right on time, super professional, and explained everything! Would recommend him a million times over!
Overall Experience
MRS.JONES
Mount Holly, North Carolina
02/13/2024
Very efficient. Very professional.
Overall Experience
Cramerton, North Carolina
02/13/2024
Overall Experience
Mount Holly, North Carolina
02/12/2024
Overall Experience
Gastonia, North Carolina
01/26/2024
Every conversation and contact I have had with Advantage and Ryan has been pleasant, helpful and professional. I am very pleased so far. The delay in completing my warranty repair is due to defective parts from Whirlpool.
Overall Experience