"Cx complaint that the unit is too cold in the RC. I inspected the unit to confirm the complaint. I found the compressor is very hot to the touch. The unit needs another compressor. The door has a hard time closing because the drawer, the unit a new drawer housing. Im ordering a new drawer housing, compressor and control.; ordrng 1 W11666427 (Control assembly) and 1 W11370574 (Compressor) and 1 W10861519 (Deli drawer hanger)"

Cx complaint that the unit is not dispensing ice. I inspected the unit to confirm the complaint. I found the auger motor is not moving. It is getting 118v when activated but theres no movement. The unit needs a new auger motor and motor housing. Im ordering the parts for the return visit.; ordrng 1 W11715972 (Bracket) and 1 W11671282 (Auger motor) and 1 WPW10169511 (Motoro coupler)

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

Cx complaint that the unit is making a loud noise while it runs. I inspected the unit to confirm the complaint. The receipt given by the tenant is not valid. The issue is from a cracked blower wheel. The unit needs a new blower wheel and motor just in case the wheel is seized to the motor. The service call or full repair payment is needed to move forward.; O-emld tckt

Cx complaint that the unit is leaking water. I inspected the unit to confirm the complaint. The unit is not hooked up to water or power. I visibly checked the unit and found no obvious leaks. I did notice the drain hose was loose. I secured the drain hose. Power and water needs to be hooked up to identify the complaint.