Jonathan J.

Advantage Appliance Repair Inc. Rated 4.9 out of 5 stars based on 159 customer reviews

We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ7
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 01/24/2025
"unit non-repairable per tech line frame damage, broken joints where unit was riveted together from factory. Ram also has broken spot welds more than likely when ram broke. It popped rivets loose on frame Was instructed not to install any parts. Have to call Safety Team as manufacturers Internet is down nationwide today. Tech line states I need to call safety on Monday and trade care team as there is still a lingering odor of burnt electrical smell manufacture advises to call safety. 7740689134"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 01/24/2025
"Complaint making abnormal noises that are excessively loud. Found slider clutch was broken and had been causing where on rotor. I replaced slider clutch found bearing on gear case has completely failed as well and has destroyed new slider clutch unit will need gear case and all associated parts to repair. Advised customer not to in case it starts to leak due to bearing failure; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11449841 (Gearcase) and 1 W11551646 (Nut) and 1 W10902814 (Washplate) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 01/24/2025
Complaint light flashing from. Light flashing is a normal thing telling technicians that the control is working properly. No issues with machine tested all operations. Customer just bought the house is a new build construction house and had no idea how to use or operate machine. Install and instruct fulfilled showed customer how to use machine today.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 01/24/2025
"Complaint Dishwasher door has fallen and will not close properly anymore when it closes makes a very loud popping noise and have to manually force door back in place. I found dishwasher tub hitch pan on right hand side has snapped off worn off due to normal wear and tear also found diverter underneath. Dishwasher appears to be as well will need tub assembly, both right hand, left-hand hinges, lower door, seal, and motor assembly to repair no issues with racks tub will be shipped directly to customer. Customer to call our office after inspecting tub for any dents or damage to set up rescheduled date. advised customer to not use dishwasher at this time as other side pin will probably break and door will be on floor.; ordrng 1 W10681513 (Tub assembly) and 1 W11612302 (Hinge) and 1 WP8534853 (Hinge) and 1 W10850371 (Brace) and 1 W10909089 (Door lower seal) and 1 W10805015 (Sump) and 1 8194001 (Door cable), dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 01/24/2025
Complaint lid is broken I found complaint true I replaced lid assembly tested operation no further issues found with lid performed a control calibration before departure cleared all error codes F5e2 f0e3 f5e3 f2e1.
Waxhaw, North Carolina
LG WASHER FRONT LO
WM3670HVA/01
Jonathan has been servicing our home for years. And with every service call we have always been more than satisfied. He is thorough and knowledgeable and above all honest. Highly recommend!
02/01/2025
José
Lancaster, South Carolina
WHIRLPOOL WALL OVEN
WOC54EC0HS04
01/27/2025
Torrey
Waxhaw, North Carolina
WHIRLPOOL REFRIGERATOR
WRX735SDBM00
Everything was great. Ice maker is now working as it should.
01/27/2025
DebD
Waxhaw, North Carolina
WHIRLPOOL REFRIGERATOR
WRF767SDHZ03
Technician Jonathan was on time and thorough. Well experienced and very kind to work with. Thank you.
01/17/2025
Unhappy
Charlotte, North Carolina
GE M/W OTR
JVM7195SK4SS
I told them what needed to be fixed but couldn’t get a quote. They wanted more to fix the steam regulator than a new microwave would have cost. Only in it for the service call. He didn’t even unpack his tools. What a waste of my time and his. Will never use this service again.
01/15/2025