Error code for ice fan motor issue. Observed ice build up on evaporator fan cover which contains the ice box fan. Will need to replace control board and fan assembly. Attempted to contact cx to provide accurate quote. I called 3x. Got no answer. I left a voicemail telling cx the quoted price for repair and instructed them to contact office to pay.; O-emld tckt

Frosting up on evap fan ; rqstng P&A on 1 EBR86093777 (Control board) and 1 AEB73764534 (Evap fan cover)

"Cx stated unit wont wash, enter service mode, no error codes, ran service cycle. No water entered. Verified water source. Checked water valve. Water valve was not connected to control board. Reconnected connector. Tested unit. Working as designed."

Observed leak coming from heater element. Referenced service pointer w11540964. Tested unit. Working as designed.; used 1 W11537778 (HEATER W/NUTS) from stock

"Warranty verified by model and serial number thru entitlement. Cx stated he smelled gas when using oven. I could not verify complaint and instructed cx to follow his owners manual when it instructs cx to contact their own gas company to detect a leak. Cx stated temp was not correct. I asked him how does he know, he stated he used his own thermometer to check temperature. I informed him it states in cx guide specifically not to use your own thermometer. He then stated it takes longer to cook. I also informed him it specifically states this range may take longer to cook than previously owned ovens so its up to the customer to adjust times or temperatures accordingly to their own personal liking. I checked error codes. Got error code f2e1. Ordering new keypad panel.; ordrng 1 W11029431 (User interface)"