Chris B.
Appliance Repair Technician · Advantage Appliance
WashersDryersDishwashersRefrigerators
About Chris B.
Chris B. is an Advantage Appliance technician serving the Pioneer Valley and central Massachusetts region, with jobs documented in Amherst, South Hadley, Oxford, and eastern Connecticut. His work spans dishwasher control and sump replacements, dryer component repairs, washer mechanical diagnostics, and refrigerator work across multiple brands. Customers describe him as thorough, friendly, and efficient across a wide range of repair types.
Service Area: Amherst, MA • South Hadley, MA • Oxford, MA • Ellington, CT • and surrounding Pioneer Valley communities
Chris B.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Springfield, Massachusetts 01105
Chris B.
Job Details:
07/17/2026
Upon arrival found better cooling pattern then the las time. Verified condenser and evaporator side for possible leaks and all clear. First amp draw was @ 1.66 amps. and after adjusting the capillary tube at the evaporator side amp draw picked up to 2.83amps and frost pattern coverage normalized. Unit cooling properly. Mentioned to the customer to keep an eye on the refrigerator for the next few days
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
07/17/2026
Complaint that the lid lock is not working properly and customer ordered the part directly from Whirlpool. Proof of purchase for the part in the pics. Quoted labor and replaced part and ran a diagnostic cycle and unit working normal. Any warranty is directly from Whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
07/17/2026
Complaint that the refrigerator when set to recommend temp the fresh food side will get to warm. Found freezer side freezing properly. Found failed damper and damper housing is defective and will need new one to be able for screw to be removed due that housing will be forced out.; ordrng 1 W11760005 (Damper Housing)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ08
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
07/17/2026
Complaint that the refrigerator is not making ice. Found ice maker not responding to the service test. Will order new IM for a return visit. Replaced failed LED module.; ordrng 1 W11700250 (Ice Maker)
We serviced a
AMANA RANGE
Model AER6603SMS1
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
07/17/2026
Complaint that the range makes a squeaking noise while heating and complaint of a smell when oven is on. Found harness wire touching the hot panel emitting the smell from the tape. Noises are from the heating element which needed adjusting. Unit working normal after the quick repairs.
We serviced a
GE REFRIGERATOR FDB
Model PVD28BYNBFS
Near Monson, Massachusetts 01057
Chris B.
Job Details:
07/17/2026
"Complaint that the refrigerator is not cooling properly. Found error codes 0604 0315 0201 0727 0314. Found multiple issues. Failed gaskets, control board and heater, diverter valve and erratic temperature. Customer once realize the extra problems associated decided not to service the unit. Customer has had other parts replaced. Collected trip fee."
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2570FEZ05
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
07/17/2026
Replaced all parts and unit working normal after. No more control beeping nor acting erratic behavior. Unit cooling normally.
We serviced a
JENN AIR RANGE
Model CVGX2423B
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
07/16/2026
Customer asked for the quote again for the range to see if its viable option to replace the unit with a new one or not. The house is sold and they will verify what option works better on such short time. Range has failed igniter switch where two of them stay on and wont stop clicking and other two wouldnt t ignite as found in the past visit. Gave customer the quote on the phone and they will talk about it with the new owners and if they decide to have the repair done they will call the office.; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FPBC2277RFK
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
07/16/2026
Complaint that the ice maker is not functioning properly. Found 120v to the IM but after cycling it wouldnt respond nor turn. Quote for IM and labor. Collected in full. CC.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHV02
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
07/16/2026
Complaint that the ice maker dispenser is only working on the crush side and wont dispense the cubes. Found ice caught in the bin arm causing solenoid connection loose and not actuating the cube side. Remove ice and adjusted connection back secured and the solenoid receiving proper voltage and unit working normal. Great ice production.
James Harris
Springfield, Massachusetts
MAYTAG DRYER
MEDZ400TQ2
Chris was very courteous and professional ! FIVE STARS ! ! !
Thank you so much for your kind words, James! We're delighted to hear that Chris provided you with courteous and professional service. Thank you for the FIVE STARS! We appreciate your business and feedback.
07/24/2026
New Braintree, Massachusetts
MAYTAG WASHER FL
MHW5630HC3
Very kind, very professional , explained everything. Excellent service!
Thank you, Cynthia, for your kind words! We're delighted to hear that Chris provided you with excellent service. If you need any further assistance, please don't hesitate to contact us.
07/20/2026
Springfield, Massachusetts
WHIRLPOOL REFRIGERATOR SXS
WRS588FIHZ04
Service was not of the best
Dear Kerine Pryce Davis, we're sorry to hear that you were not fully satisfied with our service. Your feedback is important to us, and we would appreciate the opportunity to make things right. Please feel free to reach out to us directly so we can address any concerns you may have. Thank you for bringing this to our attention.
07/20/2026
Richard Cook
Palmer, Massachusetts
KITCHENAID REFRIGERATOR
KRSC536RPS00
Chris was determined to solve the issue with my unit , he succeeded and did a great job and the problem solved, very good service tech.
Thank you, Richard, for your kind words! We are thrilled to hear that Chris was able to resolve the issue with your unit successfully. We appreciate your feedback and are here for you anytime you need us.
07/10/2026
Sue Casineau
Wilbraham, Massachusetts
WHIRLPOOL DISHWASHER
WDT970SAHZ0
Chris was an awesome service provider. He was prompt, efficient, professional, made sure I understood the problem/ fix and was very personable as well. I was very pleased with his customer/service. He even went above and beyond expectations by level my refrigerator door before he left. I couldn't be happier with this experience. Five star service! Thank you Chris.
Thank you for taking the time to share your positive experience with Chris! We are thrilled to hear that he provided excellent service and went above and beyond to ensure your satisfaction. We truly appreciate your kind words and your business.
07/09/2026
South Hadley, Massachusetts
KENMORE DRYER
="79671623310"
Thank you so much for taking the time to leave a review, Alberta! We are pleased to hear that Chris was able to diagnose and resolve the issue with your Kenmore dryer efficiently. If you ever need our services again, please don't hesitate to reach out.
07/09/2026
Longmeadow, Massachusetts
WHIRLPOOL WASHER TL
WTW5020SW0
Thank you for your feedback, Helene! We're glad to hear that the repair service addressed your concerns with the washer. If you have any more questions or issues in the future, please don't hesitate to reach out. We appreciate your business!
07/09/2026
Pat
East Longmeadow, Massachusetts
WHIRLPOOL DISHWASHER
WDTA50SAKZ4
Chris was professional, friendly knowledgeable, and was respectful of my house.
Thank you for the kind words, Patrick! We're thrilled to hear about your positive experience with Chris. We truly appreciate your feedback and are here to assist you anytime you need help with your appliances.
07/09/2026
jmoylan8314
Wilbraham, Massachusetts
JENNAIR RANGE
SVD48600P
The oven door is not fixed. The light is on and it does not shut correctly. I was told he would return and try new parts but never got a return call. I was referred to Debbie and I have been trying to reach her all week.I paid over $900.00 for this repair and it is not complete or fic=xed. I would like a refund
Judy, we're sorry to hear you're disappointed with your experience. Our technician completed the covered repair and also identified a separate issue with the door assembly that could not be fully corrected because the affected panel/frame is no longer available from the manufacturer. We understand how frustrating that is. We also made multiple attempts to return your calls and would appreciate the opportunity to speak with you directly to review your concerns and discuss the available options. Please contact our office at (888) 532-9355 at your convenience. Thank you.
06/27/2026
East Longmeadow, Massachusetts
KENMORE WASHER TL
="110.22902100"
Thank you for sharing your experience, Steve! We appreciate your feedback and are glad we could diagnose the issue with your washer. If you have any questions or need further assistance, please feel free to reach out to us.
06/20/2026