"Mullion strip broken still freezing in ff section went over keeping damper hole clear so its not redirecting zero degree air directly at certain spots temp set at two and one in ff section and not loosing any food left door bin falling open all the time with minimal weight in it ; rqstng P&A on 1 WPW10317224 (Container) and 1 WPW10624450 (Flipper) and 1 W11106787 (Caddy) and 1 W11035836 (Control), states that autho needed"

Replaced both parts cycled ice maker water coming to ice maker

Complaint that the unit is not making ice. Found ice buildup on the water spout. Cleared out the ice and unit running normal.; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

Complaint that the unit is not washing correctly. Found error codes F7E and F8E1. Cleared codes and ran three diagnostic cycles. Found a grinding noise while in both agitating and spinning. Motor when spun by hand is not smooth and while in spin cycle the basket is off and too wobbly. Agitator too loose. Will order parts for a return visit.; ordrng 1 W11283592 (Motor) and 1 W11449840 (Gear Case) and 1 WPW10006384 (Belt) and 1 W10721967 (Splutch) and 1 W11550891 (Agitator)

"Complaint that the bottom ice maker is not making ice. Found ice maker not calling for water. Found no voltage present in the water valve during ice maker cycle. Will order valve as backup.; rqstng P&A on 1 W10886939 (Ice Maker) and 1 W11495416 (Water Valve), states that autho needed"