"Ran dryer and found unit heating on and off checked power to machine and 240v acrosed 120v on each leg checked power to element and found no power and relay on cntrl not clicking. Moved cycle selector and control relay started to work and send power to heater, advised customer control is going bad and would need to be replaced they will hold off"

"Tested unit and found dryer would tumble but not heat, tested voltage to unit and 240v is present at terminal block 120v on each leg removed drum and checked heater finding heater ohming out good thermistors ohming out good. Tested motor and found loose wire connection reconnected and restarted unit, dryer is now heating and working to specs"

"Installed new parts and ran microwave thew a 1 min heat cycle, unit heating up and working to specs"

"Checked over unit and found customer having issues with items still freezing in draws. Chcked temps and found unit reading 34 in draws and 38 in upper sections customer put unit up to 39 degrees. Checked air flow and found damper opening and closing normally and all functions working as designed advised there nothing more that can be done for freezing of items all parts have been replaced and are working normally that control temps customer may have to turn unit more. Advised there is no more fix for issue on this freezing items unit may need to be replaced with new customer will be calling manufacturer advised nothing more I can even do to stop from freezing they will need a second opinion in machine if it had not been replaced with a new unit, checked for service bulletins and damper issue had already been fixed and all other steps."

Installed new thermistor and control set temps to recommended settings and advised customer to give unit 24 hrs so temps can regulate advised there is nothing more to be done that will correct temps fridge just may run cold advised they may have to turn temps up some witch is fine.