Complaint not swapping between crushed or cubed. I found solenoid has swollen and seized itself to the bracket and a stuck on cubed halfway position between cubed and crushed. Ordering solenoid and bracket no additional issues found.; ordrng 1 W10346971 (Bracket) and 1 WPW10309866 (Solonoid)

Customer complained glass Pyrex dish broke on rr burner. In further diagnosing I found Cooktop is working as designed. Turns on and off as designed. 7740609006 have to physically push in knob and turn manually to turn on I suspect either burner was not turned off or customer leaned against unit and accidentally turned unit on to cause complaint customer also stating another knob is damaged and is seeking another knob customer will have to take issue of knob up with manufacture. ; ordrng 1 W11112610 (Main top)

"Complaint oven keeps turning itself off convection fan is noisy downdraft is noisy cooktop will not ignite have to use lighter I found spark ignitor failed I found switch harness is corroded I found d main control is over heating during bake cycle and failing unit will need aux relay harness main control and spark module to repair also needs fans, both cooling fans and convection fan and downdraft fan motors as all three are very noisy. Also will need igniters/burner assemblies on all on cooktop as it does not want to ignite fuel on gas cooktop. Was able to get spark module to work temporarily."

Complaint light bulb has failed. Part number four lightbulb is W11520384 g9 halogen bulb lightbulb is not covered under warranty. Left control board with customer control board not needed at this time.

I replaced main control performed a control board calibration procedure before departure. No further issues found everything is working properly.