Gary was very nice and did his job. Two things that I didn’t like was leaving the garbage behind. I would like to think they would take it or at least let me know that I need to throw parts from the dryer away. I only garage and see boxes with junk in them. The second time he was with someone else and while working from home I just hear constant dropping loud noises so not sure if it was the dryer dropped or something I just heard laughing noises. No one said ma’am I’m sorry this dropped.