"Unit is giving f9e1 error (drain failure) even though unit is empty. Put into diagnostics and got unit to fill. Wash motor just humming, not running. Did draining n water out fine.Quoted for sump assy/labor. Declined. Collected for service call."

Unit has been leaking from filter head in rf. Replaced head assy and tested several glasses of water with no leak found.

"Weak igniter. Cs says we replaced last year, but nothing in notes. Quoted for igniter/labor. Explained our new 1yr part/labor warranty.Accepted. Replaced igniter and tested on bake set for 350, preheated fine.; used 1 12400035 (IGNITOR FLAT) from stock"