Complaint that the unit is not cooling properly in the fresh food section. Found bad duct and lighting box. Will order parts for a return visit.; ordrng 1 W10919804 (Duct Air) and 1 WPW10313917 (Housing) and 1 WPW10313918 (Lens) and 1 W11244470 (Baffle Control)

"Unit is just humming, not starting cycle.Unplugged on arrival, when plugged in verified the humming coming from drain pump. Looks to be in manual drain. Allowed to complete.F9e1, long drain valve boy error and n history, cleared.Ran diagnostic cycle unit not draining.Needs new drain pump, quoted for pump/labor. Accepted. Replaced drain pump and unit drained fine, when into normal wash properly.; used 1 W10876600 (DRAIN PUMP) from stock"

"Replaced bake element. Tested unit in bake cycle and unit failed to heat, measured 120 vac on l2 coming to heater, 30v on l1, same at control. Tapped relay but no change. Quoted for control with no mark up, no additional labor. Denied, wanted refund.Spoke with Brian, refund of 408.31, service call only.; schdld next appmnt for 10/3 TUE AM"

"Wheels on lower rack all broke off. Left rail came apart and rack falling, u/i all lights not working properly, door gasket not making good seal.Control panel is special order, so office will contact cs when parts come in to schedule return.; ordrng 1 WPW10501715 (Control panel) and 1 W11259785 (Left side rail) and 4 W10195416V (Rack wheels)s and 1 W11177741 (Door gasket)"

"Unit unplugged and slightly pulled out on arrival. Plugged in and started cycle, no water in unit, goes into drain until f9e1 error.Running diagnostics got it to fill, but wash motor not running, did drain fine at end of cycle. Started another cycle and unit drained first as normal, filled , but wash motor just humming. Unit does pull out freely for easier replacementQuoted for sump assy/labor. Saved quote and collected service call."