Complaint that the unit is not dispensing ice. Found motor auger not turning and tray roller fell off its place. Will order both parts for a return visit. ; rqstng P&A on 1 WPW10558423 (Ice Bucket) and 1 W11671282 (Auger) and 1 WPW10169511 (Motor Coupler)

"Found unit leaking from defrost drain tube. Drain is clear from ice. Unit will need a new drain tube. Will order and return. ; ordrng 1 241830905 (Hose, drain)"

Replaced door and freezer door sealing properly.

Found unit set on coldest setting and defrost drain frozen causing ice to block air flow. Cleaned ice and frost and cleared drain tube. All okay. Reset to normal settings.

Complaint that the unit is frosting up in the freezer side. Found door not sealing properly. Found defective freezer door expanded foam deformed the gasket edge causing door no to shut properly. Mentioned to the customer that as soon as door comes in inspect for any damages and contact us to schedule a return visit.; ordrng 1 LW11255360 (Freezer Door) and 1 WPW10136734 (Freezer Gasket)