Tested found slow drain error code F9E1 ran washer diagnostics cycle found impeller worn out and not drain fast enough causing error code order part also found the control needs to be replaced which is causing out of balance loads per service bulletin ; rqstng P&A on 1 W11396717 (Drain pump) and 1 W11419171 (Control)

"Installed drain pump, cleared error codes, tested okay."

"Customer states timer brokeConfirmed complaint, knob and timer have both broken, will order and replace.; rqstng P&A on 1 WPW10642928 (timer) and 1 WPW10558463 (knob), states that autho needed"

"Customer states unit fills and drains but dishes do not cleanConfirmed complaint, found wash motor does not run. Is getting proper voltage, need to order and replace W11665769; ordrng 1 W11665769 (Washmotor)"

"Customer states unit not draining fullyConfirmed complaint, need to order and replace drain pump W11458345; used 1 W11458345 (DRAIN PUMP) from stock, states that autho needed"