I replaced kit per service pointer tested operations door is now closing properly. No additional issues found with microwave. Microwave is now heating also with no issues.

Complaint no ice being produced from upper icemaker. I found e2 error lost position on ice maker. Icemaker is on back order office to call customer when part comes in. Water valves are all cycling fine. Customer has full water pressure to both icemaker and the door. No issues with lower icemaker. ; ordrng 1 W11658802 (Ice maker)

"Arrived, had customer sign damage waiver. Turned unit off at breaker. Pulled oven out of wall. Removed and replaced all ordered parts. Turned breaker on to test, no display or power. Checked and made sure breaker wasnt tripped, it was not. Turned breaker off. Removed covers and checked all connections on new parts, no issues found. Turned breaker back on, still no power. Turned breaker off. Opened junction box, disconnected oven wires in junction box. Turned breaker on, no power coming to junction box. Could not test unit. Advised customer that they would need an electrician to check breaker and incoming wiring. Once that is done if they have an issue they would need to call back. Leaving ticket as follow up in case they call.; O-emld tckt"

Checked and found door seal broken and pulled off. Dryer will need inner door replaced. Quoted customer for repair. Customer approved. Ordering inner door.; ordrng 1 W11188529 (Door)

"Checked and found bellows moldy and has odor. Quoted customer for repair, customer approved. Removed and replaced bellows. Tested washer and checked for leaks. Operating properly with no leaks."