"Checked over unit and found fridge door gaskets ripped on upper and lower parts found door on left not closing properly due to hitting side of cabinet pushing door over and not closing. Adjusted fridge to stop door from hitting will order new left and right door gasket, also found filter housing cracked due to trying to remove stuck filter, filter housing and cover needs replacing, parts tentative p/a ; ordrng 2 W10830162 (Door gasket)s and 1 WP67001668 (Filter housing) and 1 WP12568001 (Filter cover)"

"Installed all new parts and ran machine thew a diagnostics cycle, checked all operations and unit is now heating and functioning properly. Advised customer on plastic tub units will not dry great also with new energy efficiency the heater will not give you stem when opening door it cools before finished this is all normal operations advised to leave the door cracked open when done to prevent water build up.; dspstn on spec-tagged invntry: 1 W10518394 HEATER and 1 W11084121 OWI SENSOR"

Customer complaint is that dishwasher was leaking. Inspected and found water leaking from bottom left corner of door. Water getting past gasket. Replaced gasket and tested. No leaks found. ; used 1 W11483553 (GASKET) from stock

"Checked over unit and found when machine would wash or spin it would make a clicking noise, ran washer threw a wash and spin cycle and found tub grinding and roaring, removed top and found tub bearing bad making noise tub support had broke causing tub to sit on an angel and cut into motor and door boot. Unit would be better off related with new due to works needed. Washer needs new inner basket,rear outer tub,front outer tub, door boot,front tub witch is no longer available, motor assembly, and extra time and labor parts tentative p/a ; ordrng 1 DC97-21594C (Rear drum assembly) and 1 DC97-21456B (Basket assembly) and 1 DC97-21466A (Front tub assembly) and 1 DC97-21448A (Tub front assembly) and 1 DC93-00168J (Motor assembly) and 1 DC64-03788A (Door boot)"

"Tested unit and found machine would not clean well and not drying the dishes they would come out wet at end of the cycle, ran diagnostics and found error F5e1 door not closed within the 5 seconds of starting a cycle let unit run thew a self diagnostics and checked washing and heater, found unit washing strong checked heater and found weak ohmed out and it only ohmed to 1ohm should be between 8 and 30 let unit finish up the wash cycle and check owi sensor and found sensor not reading anything. Will order new owi sensor,cntrl and heater ; ordrng 1 W11084121 (Owi sensor) and 1 W10518394 (Heater) and 1 W11305308 (Cntrl)"