Complaint that the washer will not lock and start any cycle. Found disconnected line on the lock terminal. Attached line and washer running normal. Lock is working properly. Ran diagnostic cycle and all tested normal.; dspstn on spec-tagged invntry: 1 W11565030 LATCH

Complaint that the door is not closing properly. Found poor lubrication on the mullion and torn door seal gasket. Will order new gasket for right door and office will reschedule.; ordrng 1 W10460612 (Door Gasket)

Complaint that the middle rack is broken off the wheel. Found bad adjuster. Replaced part and unit working normal. ; used 1 W10712395 (ADJUSTER) from stock

"Replaced all parts and ran three diagnostic cycles and a calibration cycle. Washer running normal. No leaks detected. No noises present. Used TS on actuator was not available in the parts bin. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , and 1 W11449840 GEARCASE"

Found the unit need new gear case. Loud noises still coming from the transmission side. Will order parts for a return visit. ; ordrng 1 W11449840 (Gear Case) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W11551646 (Nut) and 1 2xFrameJob (2x Frame Job)